# Thread Legal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Thread Legal the right Legal Case Management solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169411/Thread-Legal/reviews

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Thread Legal

4.4 (52)

[View alternatives](https://www.capterra.com/p/169411/Thread-Legal/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Thread Legal

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

AR

Anika R

Attorney at LawLegal Services, 2 - 10 employeesUsed the software for: 1-2 years.

“Its integration with Microsoft Outlook and how detailed my filing and scheduling for each case had become.“

July 16, 2024

SO

Sandra O

Legal SecretaryLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“The email section of Thread needs to be updated. When importing a sent email from Outlook the email goes into the Inbox section in Thread rather than the Sent items section.“

September 5, 2024

TG

Temwaninge James G

Information Management PersonnelLegal Services, 11 - 50 employeesUsed the software for: More than 2 years.

“It acts as a back up for all of the law firm's hard copies and the fact that it works in unison with Microsoft packages, makes our daily work way much easier such that it is very easy to shift from Outlook to the Calendar to other packages such as Word.“

December 21, 2023

TG

Temwaninge James G

Information Management PersonnelLegal Services, 11 - 50 employeesUsed the software for: More than 2 years.

“The second thing to work on is that the technical team at Thread Legal have made the "Description" field under "File Details" not searchable, which has made seaching of matters quite difficult because we include extra information in the stated field.“

December 21, 2023

KL

Kondwani L

General ManagerLegal Services, 11 - 50 employeesUsed the software for: 1-2 years.

“We can organize, search, and retrieve files quickly, saving valuable time.“

June 10, 2024

AR

Anika R

Attorney at LawLegal Services, 2 - 10 employeesUsed the software for: 1-2 years.

“Some of the features I did not always use“

July 16, 2024

SR

Seamus R

PrincipalLaw Practice, 2 - 10 employeesUsed the software for: 1-2 years.

“The move to a cloud-based system has brought great flexibility of use - access your files anywhere, in office, at home, in court, etc.“

December 11, 2023

EH

Edward H

SolicitorLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“It sometimes freezes when you go from documents to emails and vice versa“

December 13, 2023

## Showing most helpful reviews

Showing 1-25 of 52 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CR

Carmen R.  
Legal Executive  
Law Practice  
Used the software for: 6-12 months

### "Thread overall"

May 13, 2020

4.0

It is a good experience when it does not freeze and has all its functions.

Pros

I really like the home page where you can see the latest info on new emails on files, the files you recently used and the important website links. Templates are very useful and also the preview when you click on a file in activity and doing a brief.

Cons

Not being able to use the full functionality such as scanning post and assigning to file, not being able to use the email in thread to send and receive attachments without the worry of it not going out or going in the unassigned emails, not being able to rename and date an attachment before dragging it in the thread add on to the file. Customizing fields I found a bit tricky. Not being able to use the call option if a client rang and being on the file.

Switched from

[Clio](https://www.capterra.com/p/105428/Clio/)

Clio did not have the full functionality of our law practice needs.

Review Source

Response from eXpd8

June 9, 2020

Dear Carmen, thanks for leaving us such a wonderful review. We are thrilled that you are enjoying your Thread experience; our team will definitely be delighted to read what you wrote. You can indeed rename attachments and it's also possible to use the call option when working on a file, so I will be in touch to give you assistance with both functionalities in more detail. Talk to you soon - Barbara, Client Experience Consultant.

cA

charles A.  
Partner  
Law Practice  
Used the software for: 6-12 months

### "Thread Legal Review"

March 26, 2024

4.0

generally good. Did not get fully onboarded

Pros

based on office 365 and we are a Microsoft shop

Cons

Still in development. Needs a better interface fore ios or android use on cell phone as we use phone a lot for to check or add to calendar and contacts

Switched from

[Time Matters](https://www.capterra.com/p/228265/Time-Matters/)

time matters went downhill after Lexis acquired it and became unreliable

Review Source

Response from eXpd8

March 27, 2024

Dear Charles, Thank you for your valuable feedback and for choosing Thread Legal, especially given your firm's alignment with Microsoft technologies. We're glad to hear the integration with Office 365 is beneficial for you. We acknowledge your concerns about the mobile interface and are actively working on enhancing our iOS and Android applications to better support your needs on the go. We regret to hear about the onboarding experience and are here to assist further to ensure you fully leverage Thread Legal's capabilities. Your insights are crucial to our continuous improvement.

SM

Sonia M.  
Principal  
Law Practice  
Used the software for: 6-12 months

### "Potential to be great - still a work in progress"

May 12, 2020

3.0

Overall experience fair. This may be partly down to needing further training. The problem is that bad habits are formed where the product is not easy or intuitive to use.

Pros

Recent integration of emails very useful

Cons

Booklet preparation and presentation not good. Attaching documents while sending emails very clunky. Information slow to load. Click to contacts should be front page.

Review Source

Response from eXpd8

May 15, 2020

Dear Sonia, We are delighted that you are enjoying the newly launched features in Thread and I will call to give you assistance with the booklet and email functionality in more detail. Talk to you soon - Barbara, Client Experience Consultant.

SH

Sharon H.  
Legal Secretary  
Law Practice  
Used the software for: 2+ years

### "Thread Legal Review "

May 23, 2024

5.0

Pros

It is easy to use and understand keeps our files organised

Cons

There are no major problems with the product

Review Source

Response from eXpd8

June 11, 2024

Dear Sharon, Thank you for taking the time to review Thread Legal. We're thrilled to hear that you find our software easy to use and effective in keeping your files organized! We're here to help ensure that your experience remains positive and that Thread Legal continues to meet all of your firm's needs. Thanks again for choosing Thread Legal and for your positive feedback!

MD

MERLE D.  
ATTORNEY-AT-LAW AND NOTARY PUBLIC  
Law Practice  
Used the software for: Less than 6 months

### "Thread review"

May 29, 2024

5.0

It has been very good but we are not all up and running as yet because it is taking some time to transfer old matters to the existing system.

Pros

How is consolidates my work under the relevant heads.

Cons

We had to upgrade to Microsoft business software in order access its features. There is nothing in place to automatically import old files into Thread. We have to add on these files gradually, which is taking quite a lot of time but we will get there.

Review Source

Response from eXpd8

June 5, 2024

Dear Merle, Thank, you for your review and for choosing Thread Legal Software. We're glad to hear our platform effectively consolidates your work. Thank you for your feedback, which is crucial in helping us improve. We're committed to ensuring a smoother experience and look forward to fully supporting your firm's needs.

DK

Daniel K.  
Managing Partner  
Law Practice  
Used the software for: 6-12 months

### "Thread Legal - Kenya"

May 2, 2024

4.0

Pros

Document management features and that its built of Microsoft.

Cons

Exclusion of the non legal team e.g. accountants. They have to get a licence to access the file on Thread.

Review Source

Response from eXpd8

June 5, 2024

Dear Daniel, Thank you for taking the time to share your experience with Thread Legal Software. We're glad to hear that you appreciate our document management features and the seamless integration with Microsoft. We strive to provide a platform that enhances the efficiency and capabilities of legal teams. Regarding your concern about the accessibility for non-legal team members such as accountants, we understand how important it is for the entire team to have easy access to necessary files and documents. We continuously work towards making our platform inclusive and versatile for all professionals involved in legal operations. Your feedback is invaluable, and we are actively exploring ways to adapt our licensing structure to better meet the needs of our diverse users. Meanwhile, if there's anything we can assist you with or any further input you'd like to provide, please don't hesitate to reach out to our customer support team. Thank you again for choosing Thread.

mM

marco M.  
managing partner  
Law Practice  
Used the software for: 6-12 months

### "great value and functionality"

March 4, 2024

5.0

love it, excited to keep learning how to maximize its use.

Pros

easy to set up and scale. easy to use and effective at matter management and client management. potential for additional functionality.

Cons

some aspects are more complicated than necessary, for example setting up new matters for existing clients. the one suggestion i have is, the service seems to have been created with litigation and certain other specific areas of law in mind, wherewas i dont know why that is necessary - the service is flexible enough that we can name fields as we like, and that is very useful, but not all law firms do the specific types of laws that you have built into the initial core. so my recommendation would be to make it more agnostic and let the law firms define what the legal fields are.

Reason for choosing Thread Legal

chose it because of its combination of effective functionality, ease of set up and use and good value proposition

Review Source

Response from eXpd8

March 12, 2024

Dear Marco, Thank you for your thoughtful review and valuable feedback. We're thrilled to hear about the positive impact our software has had on your matter and client management processes, as well as the ease of setup and scalability. Your insights regarding the customization and initial setup for various types of law practices are invaluable to us. We aim to serve a diverse range of legal fields, and your suggestion for making our platform more agnostic to support this flexibility is something we're keenly interested in exploring further. Rest assured, we're committed to continuous improvement and making our software as user-friendly and adaptable as possible. Your satisfaction and success are our top priorities, and we're excited to support your journey in maximizing the use of Thread Legal. Thank you for choosing us and for your constructive feedback.

TJG

Temwaninge James G.  
Information Management Personnel  
Legal Services  
Used the software for: 2+ years

### "Thread Legal Review after 2 and half years of usage"

December 21, 2023

5.0

Overall, the experience with Thread has been awesome!

Pros

It acts as a back up for all of the law firm's hard copies and the fact that it works in unison with Microsoft packages, makes our daily work way much easier such that it is very easy to shift from Outlook to the Calendar to other packages such as Word.

Cons

What I have liked the least is the lack of integration of Thread with other billing Software such as TSheets from Quickbooks, which we use to record time entries for our legal staff as well as run bills/invoices. The second thing to work on is that the technical team at Thread Legal have made the "Description" field under "File Details" not searchable, which has made seaching of matters quite difficult because we include extra information in the stated field.

Reason for choosing Thread Legal

The integration of Thread Legal and Microsoft Office 365. This is a great combination. (I have personally used other document management software while working with ither law firms and i can attest to the fact that this integration of Thread Legal and Microsoft Office 365 is a great selling point as it is very unique).(For the question on help when implementing Thread below, \[sensitive content hidden\] from Thread Legal was phenomenon in guiding us).

Review Source

Response from eXpd8

March 12, 2024

Dear Temwaninge James, Thank you for your comprehensive review and for being a valued member of the Thread Legal community over the past 2.5 years! We're thrilled to hear about the positive impact our integration with Microsoft packages has had on your daily operations. It's fantastic to hear that the integration between Thread Legal and Microsoft Office 365 stands out as a unique and beneficial feature for you. We're constantly working to enhance our platform and integrations, and we'll certainly consider how we can improve these aspects to better support your needs. We appreciate your feedback and are committed to continuous improvement to ensure our software meets and exceeds your expectations. Thank you for choosing Thread Legal and for your ongoing support.

EL

Emma L.  
Partner  
Law Practice  
Used the software for: 2+ years

### "Very good system"

December 20, 2023

5.0

Thread was the first case management system that we implemented in our office and we are still learning different ways to make our processes more efficient.

Pros

The ease at which you can check all of the matters in the office. The template feature is very good.

Cons

Depending on the task it can take more clicks than seems necessary.

Reason for choosing Thread Legal

Both products did not have the familiarity of Microsoft office and appeared to cumbersome and over complicated.

Review Source

Response from eXpd8

March 12, 2024

Dear Emma, Thank you for sharing your positive experience with Thread Legal! We're delighted to hear that the ease of checking matters and the utility of our template feature stand out to you. We understand your concern about the number of clicks some tasks require, and we're continually working on refining the user interface to make your workflow as efficient as possible. Your ongoing discovery of ways to enhance your processes using Thread is exactly what we hope for all our clients. The feedback about your preference for the familiar Microsoft Office interface over other products emphasizes the value of our integration efforts. We appreciate your support and are here to assist as you further explore Thread's capabilities.

VC

Victor C.  
Solicitor  
Legal Services  
Used the software for: 1-2 years

### "What a great product. "

March 15, 2024

5.0

Very positive experience to date. It continues to develop. Would love to see a proper project management tool integrated.

Pros

The Groups feature. Fantastic for managing large files with complex issues that might need to be identified quickly on a regular basis.

Cons

Time billing feature. It is poor and we do not use it .

Review Source

Response from eXpd8

March 19, 2024

Dear Victor, Thank you for your kind words and valuable feedback on Thread Legal. We're thrilled to hear about the positive impact the Groups feature has had on managing your large and complex files. Your input regarding the time billing feature is greatly appreciated, and we recognize there's room for improvement. We're committed to ongoing development and will consider your suggestion for a proper project management tool integration. We're delighted that your experience has been very positive and look forward to continuing to evolve in ways that support your needs.

JP

Jonathan P.  
Socio Gerente  
Law Practice  
Used the software for: Less than 6 months

### "Thread Legal moderniza la gestión legal"

May 29, 2024

5.0

Para nosotros ha sido un antes y después, ya que cuando una firma legal va en crecimiento sufre de seguir trabajando manual y olvida que debe automatizar procesos para seguir creciendo con calidad y eficiencia, Thread Legal, te permite esto, crecer con eficiencia.

Pros

Es un programa vivo y en constante evolución, te permite adaptarlo a tus necesidades, de igual manera ayuda a organizar la firma, sus recursos y determinar a dónde se invierte el tiempo.

Cons

En cuanto al cobro, que todos los usuarios pueden ver el cobro de casos o el monto a cobrar, tal vez se pueda discriminar un poco en ese sentido.

Alternatives considered

[CasetrackerLaw](https://www.capterra.com/p/127129/CasetrackerLaw/)[TimeBillingX](https://www.capterra.com/p/275746/TimeBillingX/)

Reason for choosing Thread Legal

Lo usan las mejores firmas de Abogados, único programa que me permite controlar mi data en servidores propios de la firma legal, más completo e integrado, un entorno dinámico y que vive en evolución.

Review Source

Response from eXpd8

June 5, 2024

Dear Jonathan, Thank you for your review and for sharing how Thread Legal has transformed your firm's operations. We're pleased to hear that our software has helped streamline your processes and adapt to your firm's needs. Regarding your feedback on the visibility of collection data, we acknowledge the importance of customizable privacy settings and are exploring more granifold access controls to manage sensitive information better. We appreciate your insights as they are crucial in helping us enhance our service. If you have any further suggestions or need assistance, please feel free to reach out. Thank you for choosing Thread Legal, and we look forward to continuing to support your firm's growth and efficiency.

DM

Danelvi M.  
Abogada  
Law Practice  
Used the software for: 2+ years

### "Reseña Danelvi Mezquita S. "

June 12, 2024

5.0

Lo mejor, la mejor experiencia,. Porque es que Thread es lo máximo.

Pros

Thread es lo máximo y mejor qu nos pudo pasar y llegar a nuestra oficina. La organización en todo el sentido de la palabra.

Cons

Hasta ahora una de las aplicaciones de la que no me puedo quejar ni tengo nada malo que decir es de thread.

Review Source

Response from eXpd8

June 19, 2024

Estimada Danelvi, Nos llena de orgullo saber que Thread ha sido una herramienta tan valiosa para su oficina. Nuestro objetivo es brindar una solución eficiente y organizada, y es genial ver que estamos cumpliendo con sus expectativas. Es especialmente gratificante saber que hasta ahora no ha encontrado nada negativo en nuestra aplicación. Continuaremos trabajando arduamente para asegurarnos de que Thread siga siendo una herramienta excepcional para todos nuestros usuarios. Si alguna vez tiene alguna sugerencia o ideas sobre cómo podemos mejorar aún más, no dude en compartirlas con nosotros. ¡Su feedback es crucial para nuestro desarrollo continuo! ¡Gracias de nuevo por su apoyo y por elegir Thread!

WS

Warleni S.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Reseña Warleni Salazar Burgos. "

June 7, 2024

5.0

Me encanta Thread, es lo máximo que pudieron crear. Es una aplicación que nos resuelve la vida en el ambito laboral. Y en la organización del trabajo y de las agendas también.

Pros

Me gusta Thread, es una aplicación muy organizada. Le facilita las cosas a uno en un 2x3 porque todo es más rapido desde ella. Las tareas que uno puede agendas, sus citas ahi y hasta recordatorios nos envía. Thread es lo máximo.

Cons

Hasta ahora no tengo quejas. Porque me ha ayudado bastante en todo. Y mejor me ha facilitado la vida en mi vida laboral.

Review Source

Response from eXpd8

June 11, 2024

Dear Warleni, Thank you so much for your positive review. We're delighted to hear that Thread Legal has significantly streamlined your work processes and helped organize your schedules and tasks effectively. It's fantastic to know that our features are not just meeting but exceeding your expectations, making your work life easier and more efficient. We're committed to continuously improving and ensuring that Thread remains an integral tool for your success. Should you have any suggestions or need further assistance, please feel free to reach out. Your feedback is invaluable as we strive to make Thread even better for you and all our users. Thanks again for your support and for sharing how Thread has made a positive impact on your professional life!

EH

Edward H.  
Solicitor  
Law Practice  
Used the software for: 2+ years

### "Thread Review"

December 13, 2023

5.0

Pros

Cloud Based case management that can be accessed easily from any location.

Cons

It sometimes freezes when you go from documents to emails and vice versa

Review Source

Response from eXpd8

March 12, 2024

Dear Edward, Thank you for your feedback on Thread Legal. We're glad to hear our cloud-based case management system's accessibility is a benefit for you. We apologize for the inconvenience of the temporary bugs. Our technical team is continuously working on improvements, and we'll investigate this issue to ensure a smoother experience. Your insight is invaluable as we strive to enhance Thread Legal. Please feel free to reach out to our support team for any immediate assistance or further comments.

LH

Leon H.  
Legal book keeper  
Law Practice  
Used the software for: Less than 6 months

### "Fantastic case management for Legal FIrms"

March 26, 2024

5.0

Pros

Very user friendly and great after suport

Cons

There is nothing that I can actually find wrong with thread

Review Source

Response from eXpd8

March 27, 2024

Dear Leon, Thank you for your amazing review! We're thrilled to hear that you find Thread very user-friendly and are satisfied with our support. It's wonderful to know that you haven't encountered any issues. We're committed to maintaining this level of quality and continuously improving. Your feedback is greatly appreciated!

RC

Rachael C.  
Solicitor  
Law Practice  
Used the software for: Less than 6 months

### "Probably not the best time to review"

May 13, 2020

1.0

Frustrating but I appreciate that there are issues that need to be ironed out

Pros

The search function captures files and documents well

Cons

It doesn't really work completely for what we need. Mac integration is poor. Renaming of emails etc. is clunky, too many clicks.

Review Source

Response from eXpd8

May 15, 2020

Dear Rachael, We are sorry that your experience at Thread Legal didn't quite match your expectations. We would love to understand your issues in more detail and I will give you a call to discuss and assist. Talk to you soon - Barbara, Client Experience Consultant.

SG

Sarah G.  
Trainee Solicitor  
Law Practice  
Used the software for: Less than 6 months

### "Review of Thread"

May 8, 2020

3.0

Pros

Search functionality is great! The interface is clear and easy to read.

Cons

Integration with finance and time recording need to be improved.

Review Source

Response from eXpd8

May 27, 2020

Dear Sarah, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to hello@thread.legal with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!

DA

David A.  
Solicitor  
Legal Services  
Used the software for: 2+ years

### "The Complete Solution"

September 4, 2024

5.0

I love the product. The support and training is great and they are always trying to improve.

Pros

It is a one stop shop for our case management and cloud storage solution. I love how everything integrates, mail, one drive ect.

Cons

small minor issue - i would love if the document preview pop up was bigger!

Alternatives considered

[Leap](https://www.capterra.com/p/162690/Leap/)

Reason for choosing Thread Legal

Better solution overall and better direct support

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Thread was a better overall solution and was recommended

Review Source

Response from eXpd8

September 10, 2024

Dear David, Thank you so much for your feedback! We're thrilled to hear that Thread is serving as the complete solution for your case management and cloud storage needs. We appreciate your suggestion about the document preview pop-up, and we’ll be sure to pass that along to our development team. It’s great to know our support and training are making a positive impact as well. Thanks for choosing Thread, and we're here to continue improving for you!

SO

Sandra O.  
Legal Secretary  
Law Practice  
Used the software for: 2+ years

### "Thread - Case Management System "

September 5, 2024

5.0

Our experience with Thread over the last 4 years has been very positive. This was our first case management system in the firm and made the change over very seamless. All training received initially was superb and ongoing training keeps us up to date with new features in Thread. Also the online support we receive when needed is very efficient and effective to deal with any issues which may arise.

Pros

Thread is very user friendly. Well laid out and easy to navigate.

Cons

The email section of Thread needs to be updated. When importing a sent email from Outlook the email goes into the Inbox section in Thread rather than the Sent items section. This makes it difficult to find a sent email amongst the incoming emails.

Review Source

Response from eXpd8

September 11, 2024

Dear Sandra, Thank you for sharing your experience with Thread! We're delighted to hear that you find the platform user-friendly and that your transition to our case management system was seamless. Your feedback on the email section is appreciated, and we understand how important that functionality is. We’ll make sure our team reviews this as we continue to improve. It's great to know that our training and ongoing support have been helpful over the years. We look forward to continuing to support your firm!

ÁB

Áine B.  
Receptionist  
Law Practice  
Used the software for: Less than 6 months

### "Great experience with Thread"

September 17, 2024

5.0

Excellent for storing files and managing day to day office tasks.

Pros

Thread is accessible, convenient and easy to use.

Cons

With the particular package that our office has signed up to, only one user may use Thread at a time.

Switched from

[Clio](https://www.capterra.com/p/105428/Clio/)

I found Clio difficult to use

Review Source

Response from eXpd8

September 24, 2024

Dear Áine, Thank you for your thoughtful review. We're delighted to hear that you've found Thread accessible and helpful for managing your office tasks. We understand the limitation you've mentioned regarding the single-user access in your package. Please know that we offer flexible plans to accommodate multiple users, and we'd be happy to discuss options that better fit your team’s needs. We're here to ensure your experience with Thread continues to improve! Thanks again for choosing Thread, and don't hesitate to reach out if you need any assistance.

KH

KAYANNE H.  
Principal  
Law Practice  
Used the software for: 6-12 months

### "8 month review of Thread."

September 2, 2024

5.0

Positive. I was reluctant to move from the software I had been using for 15 years but Thread is inter-active and user-friendly.

Pros

User friendly. Brief Builder is excellent and very fast. Great training.

Cons

Emails sent from file which then generate a notification but I can see how this is a good feature, just not for me.

Switched from

[LEAP](https://www.capterra.com/p/147413/LEAP/)

I did not find LEAP user friendly. Various applications were separate and not streamlined.

Review Source

Response from eXpd8

September 9, 2024

Dear Kayanne, Thank you for your thoughtful review and for giving Thread a chance after 15 years with another platform! We're glad to hear you're enjoying the user-friendly interface and Brief Builder. We appreciate your feedback on the email notifications and understand how preferences can vary. If you ever want to explore customization options, feel free to reach out. Thanks again for trusting Thread!

AR

Anika R.  
Attorney at Law  
Legal Services  
Used the software for: 1-2 years

### "I was pleased with the soft wear and found it user friendly and reliable"

July 16, 2024

5.0

Great experience. I am very satisfied with the functions it provided to manage me cases / files

Pros

Its integration with Microsoft Outlook and how detailed my filing and scheduling for each case had become. Also the ability to specifically pull emails related to the file and store it within the file.

Cons

Some of the features I did not always use

Reason for choosing Thread Legal

The functions were great and it provided. Support to me in the areas that I needed. Particularly filing and Record keeping. The schedule management tool was also very instrumental.

Review Source

Response from eXpd8

July 29, 2024

Dear Anika, Thank you for your review! We're delighted that you found Thread Legal user-friendly and reliable, with our Microsoft Outlook integrated feature for detailed case filing and scheduling. We also appreciate your feedback on the features you didn't use as much. Our goal is to continuously improve and make sure our software meets the diverse needs of all our users. If there are any specific features you think could be improved or if you have suggestions for new features, we’d love to hear them. Thanks again for choosing Thread Legal. If you have any questions or suggestions, please feel free to reach out.

TLS

Tova Lin S.  
Attorney  
Legal Services  
Used the software for: 6-12 months

### "Thread for all your legal drafting and legal management needs "

July 1, 2024

4.0

For the short time I have been using it, it is exceptional.

Pros

First of all, the hands-on onboarding was magnificent. And the follow-up to see how things were going is great! The product itself, its just mind-blowing to me that I can get software that I can design to my specific drafting style. Hats off to the producers.

Cons

I dislike that I always have to login but otherwise it is very good

Alternatives considered

[Clio](https://www.capterra.com/p/105428/Clio/)

Reason for choosing Thread Legal

I choose this due to the price point and because it was the first

Review Source

Response from eXpd8

July 9, 2024

Dear Tova Lin, Thank you for your wonderful review! We’re thrilled to hear that our hands-on onboarding process and follow-up support have made a positive impression. It’s fantastic that you find our software customizable to your specific drafting style. Your feedback truly validates our efforts. We appreciate your note about the login process and will look into ways to improve this aspect. Your insights are invaluable as we strive to enhance user experience continuously. We’re delighted that Thread’s price point and features stood out to you among other options like Clio and Arrow Solutions. We're committed to providing exceptional value and service to our users. Thank you for choosing Thread Legal! If you have any other feedback or need further assistance, please don’t hesitate to reach out.

JG

Jaroline G.  
Secretaría administrativa  
Law Practice  
Used the software for: 1-2 years

### "Reseña de thread legal "

June 12, 2024

5.0

Genial! Me encanta todo y claro que se las recomiendo a todas las empresas para que les sea más fácil y útil el trabajo

Pros

Que puedo tener mis trabajos más organizados, puedo agendar y registrar citas y contactos sin necesidad de utilizar una agenda

Cons

Que aveces no puedo ver las tareas que me han dejado mis compañeras

Reason for choosing Thread Legal

Porque tenía una buena presentación y es lo que estábamos buscando en la empresa

Review Source

Response from eXpd8

June 20, 2024

Estimada Jaroline, ¡Gracias por positiva reseña de Thread Legal! Nos alegra saber que nuestra plataforma ha ayudado a organizar su trabajo y gestionar sus citas y contactos de manera más eficiente sin la necesidad de una agenda física. Apreciamos su comentario sobre las tareas que a veces no puede ver. Estamos comprometidos a mejorar continuamente nuestra plataforma, y sus comentarios son esenciales para ayudarnos a identificar áreas de mejora. Vamos a investigar este problema para asegurarnos de que pueda acceder a todas sus tareas sin inconvenientes. Gracias nuevamente por su recomendación y por confiar en Thread Legal. Si tiene alguna otra sugerencia o necesitas asistencia adicional, no dude en contactarnos.

KL

Kondwani L.  
General Manager  
Legal Services  
Used the software for: 1-2 years

### "Transforming our Workflows: Our Experience with Thread"

June 10, 2024

4.0

Thread is very user friendly. Our users have found it easy to adapt to using it.

Pros

Document Management is critical for our work and Thread has made document management much easier for our team. We can organize, search, and retrieve files quickly, saving valuable time.

Cons

Thread lacks customization options, which may be a drawback for some for some of our needs. But overall, it has improved our work.

Review Source

Response from eXpd8

June 17, 2024

Dear Kondwani, Thank you so much for your feedback! We're thrilled to hear that Thread has streamlined your document management processes and enhanced the efficiency of your team. We understand your concerns regarding customization options and are continually working to improve our software to meet the diverse needs of our users. Your input is invaluable as it helps us prioritize features that matter most to our clients. We are glad to know that Thread's user-friendly design has facilitated a smooth transition for your team. Please keep the feedback coming, and don't hesitate to reach out for any further assistance or suggestions on how we can better serve your needs.

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