AcademyOcean

AcademyOcean

5 / 5 12 reviews

Who Uses This Software?

SaaS companies


Average Ratings

12 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $300.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • AcademyOcean
  • academyocean.com
  • Founded 2017
  • Ukraine

About AcademyOcean

An academy builder for SaaS companies designed to engage and educate your customers for greater retention and satisfaction.


AcademyOcean Features

  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

AcademyOcean Reviews Recently Reviewed!


Capterra-loader

I tried it with skepticism, but the result was excellent.

Dec 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Perhaps, the most important thing I will mention is the simplicity. We use AcademyOcean to train users who are just starting to use our planfix.com. I had a fear that the users sent to the academy may not understand the training mechanism and this will entail problems in using our service.

Therefore, we acted cautiously: for a few months only a part of our new users were sent to the AcademyOcean (the second part of the users was trained in the form of a traditional mailing list). All this time we conducted A/B testing of conversion from a trial account to a permanent use. The results exceeded our expectations - the percentage of conversion has increased, while we have not received a single complaint about the difficulty in completing the training course.

Seeing this, we went further and started using the AcademyOcean to teach the process of setting up planfix.com and even made a separate course that our customers can share with their friends to explain why they use our service.

Cons: After more than six months of using the service, we have formed only one wish for the AkademyOcean team: more fonts and themes for the courses. I must say that they are very responsive guys and have already done a lot at our request - so I think that there will be no problems with this either.

Capterra-loader

Great product! I highly recommend

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Our company organizes e-business conferences. AcademyOcean was a participant at one of our conferences. They are building a product that¿s geared towards SaaS companies, but since we¿re not a SaaS company, we thought we wouldn¿t have any use for their product.

We recently decided to share recordings of presentations with participants from past conferences. As it turns out, academies are great for accomplishing this. We can easily format course content, adding text, images, videos, and presentations. We can also quickly and easily grant specific users access to this academy, which is important since we only wanted VIP conference participants to have access to presentation recordings. And, last but not least, we can view statistics on all of our content and participants. This is incredibly useful to us! And we didn¿t even need a designer or programmer to implement any of it.

That¿s how we became clients of AcademyOcean : )

I know that you can also award certificates and add questionnaires in academies, but we plan on getting to that feature later, as our academy grows.

If you are a SaaS company, I highly recommend that you take a closer look at this product and what it has to offer, since it has the potential be even more useful for you than it was for us and it was very useful for us!

Cons: As we are event managers we wanted to have some additional features for us. But we do understand that this product is built for SaaS-companies, not for event managers.

Capterra-loader

Superb Educational Experience

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: AcademyOcean is the perfect fit for Customer Success teams in terms of onboarding. This solution allows not just teaching users how to use this or that feature of your SaaS product but helps in delivering the value of your product.

The main pros are:

- attractive and user-friendly interface,

- a varied number of teaching options,

- users incentivization (certification, etc.),

- different options for structuring teaching materials,

- rich statistics.

Overall: With the AcademyOcean software, we've enhanced the quality of our onboarding process.

Also, via this tool, we can reach out to far more users than we can reach out via our educational newsletters.

Capterra-loader

We use AcademyOcean platform at PromoRepublic for more than half a year, and it's just great!

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's the most easy-to-use educational platform for corporate sector, it's very light and feature-rich. You can set up everything within minutes, and make it look beautiful in just few clicks. These guys add features and visual things constantly, which is awesome.

Cons: I can barely name any cons, probably some marketing features like creating mailing campaigns straight from the platform are missing.

Overall: Fully functional educational platform that engages our users, makes them smart and educated, and upsells our product.

Capterra-loader

I'm an early adopter and never thought about dropping it.

Dec 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's a new thing and it improves content-marketing efforts. I hade long content such as white papers or e-books, Aademyocean provides an alternative. Long content is now easy to create and edit to improve it's efficiency.

Combined with analytics it's perfect for both leadgen and user onboarding.

Cons: You still have to write long content.

Also, editing can be a pain sometimes. Best way to deal with editing is to write all texts and edit on the go inside the platform, which means you can't hire a copywriter and post his content without editing.

Overall: Turned boring parts of content marketing into less boring and much more profitable strategy.

Got a solid self-maintaining lead-gen channel.

Very easy and beautiful academy solution

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Hard to say what I like most, the top 3 things I like would be the ease of getting started and creating the courses, the smoothness of the end user sign-up process and course enrollment, and last but not least, the beautiful design, style, and UI/UX of the academy.

Cons: A tradeoff of the beautiful style is some tradeoffs in customization. One feature currently missing is the ability to include your own custom javascript (for chat widgets, google tag manager, analytics, etc) and also on the course creation pages, you cannot add your own javascript.

Overall: I was able to quickly deploy a learning academy for my leads and customers without any coding or long project cycles.

Vendor Response

by AcademyOcean on November 29, 2017

Thank you! Custom Google Analytics field will be released in 4-6 weeks.

Capterra-loader

Great tool for lead generation and education!

Nov 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What i like most is elaborate UI/UX and ease of use for both admin and learner. It takes literally 10 min to create a new education course and launch it. AcademyOcean is great for educating of current users and as a channel for lead generation - once the course is published, you see the list of learners of a particular course in admin panel. Here's our experience for lead generation - we export .csv file of learners and add them to lead nurturing campaign.

Cons: Lack of integrations to automatically export leads to CRM or email marketing / sales acceleration tools. Apart from this it's great.

Vendor Response

by AcademyOcean on November 24, 2017

Thank you, Olivia!

Absolutely great !

May 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Everyone in the team has been able to publish his own academy without me or Academy Ocean's team to train them, and the fact that we can promote the content not only for our existing customers but also for marketing purpose is brilliant. Last: the team is absolutely great and is always ready to help in a minute!

Cons: Only small point may be but that is not a big deal: sometimes the copy paste from existing documents does not work for images, but it's very rare.

Overall: More leads and customer engagement !

Vendor Response

by AcademyOcean on May 29, 2018

Thank you, Louis!

Academy Ocean lifts the burden off my shoulders

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love how simple but elegant the design of an academy is, how easy it is it to create an Academy for any product, as well as a customized Academy for a specific subset of customers or even a single customer.

Cons: A good academy requires spending some time on it, like recording video tutorials and demos. I wish Academy Ocean also included a tool for that.

Overall: It saves me a ton of time during demos, since I don't have to cover basics and can simply direct people to our Academy to learn how our system works at a time that's convenient to them.

The best solution I've used for creating and managing gated content.

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Analytics. Data it provides on user behavior is invaluable for our sales team.

Editing content based on how different parts of it perform in terms of lead nurturing is a great step up from PDFs.

Cons: Not a fan of editing solution used for content creating, can't paste text properly with formatting so had to switch to working on content inside the system.

Capterra-loader

Replacing whitepapers with something more interactive

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: High engagement rate, analytics provided for every piece of content published which means you can tweak and edit it in a way that makes it more efficient.

Academy in itself looks more valuable than any other type of text content.

Cons: It lacks preview features or some other solution to rank it on Google. So far all texts seem to be hidden.

Overall: Massive lead pool and interactive editable content.

Capterra-loader

Excellent Platform for Online Courses

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a simple yet powerful product. We've been thinking about creating our own educational solution for the prospects. Academy Ocean was a perfect solution: no prototyping, coding or maintaining¿just a few steps and our first course is in the air!

Cons: Some issues in applying an SSL (https://) certificate applying. Everything else about the Academy Ocean is great.

Vendor Response

by AcademyOcean on December 01, 2017

Andrey, we highly appreciate your review!