--- title: "Kreato CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kreato CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/169426/Kreato-CRM/" page_type: "product" language: "en" --- # Kreato CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kreato CRM ## What is Kreato CRM? Kreato CRM is an Intelligent 2-in-1 Sales Platform combining Sales CRM & Sales AI. It is an in-built Online CRM for sales teams with core CRM platform, intelligence platforms such as Email conversation intelligence, sales intelligence, team performance intelligence and customer engagement platforms all in a single business system. ## What is Kreato CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Kreato CRM Overview Updated September 2026 AI summary Kreato CRM offers small and midsize businesses a cloud-based platform for managing contacts, sales pipelines, and customer interactions. Covering CRM and related categories, it features lead management, email handling, analytics, and task organization, with optional tools like generative AI, forecasting, and territory management. Deployment supports web, iOS, and Android devices for flexible access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kreato CRM 4.4 (11) VS. [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $19 Per Feature, Per Month Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (11) Ease Of Use 4.2 (352) Value For Money 4.5 (11) Value For Money 4.3 (270) Customer Service 4.5 (11) Customer Service 4.1 (325) ## Kreato CRM alternatives [4.7 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/) [4.8 (352)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/77189/The-Magazine-Manager/) [Sage Sales Management](https://www.capterra.com/p/153130/Forcemanager/) [4.6 (171)](https://www.capterra.com/p/153130/Forcemanager/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153130/Forcemanager/) [View all alternatives](https://www.capterra.com/p/169426/Kreato-CRM/alternatives/) ## FAQs about Kreato CRM Overview ### Which roles and teams benefit most from Kreato CRM? Kreato CRM benefits business leaders, sales and franchise managers, marketing teams, and support or IT administrators who need centralized customer data and process visibility. Executives use it to track pipeline and performance, while marketing, franchise, and technical teams rely on it to manage outreach, customer relationships, service workflows, and system administration. Answer based on 11 reviews Overview ### What company size and specific industries is Kreato CRM built for? Kreato CRM is designed for sales teams at small and mid-sized businesses. It suits companies that need an affordable sales CRM with built-in artificial intelligence and an easy setup. No specific industries are named, so its target audience is defined by company size rather than sector. Features and Usability ### What are the key features of Kreato CRM? Kreato CRM offers CRM, lead capture, lead generation, and lead management for tracking prospects through the sales cycle. It also includes contact management, opportunity management, pipeline management, sales automation, workflow management, reporting/analytics, forecasting, and generative AI, plus API access, mobile access, and alerts/notifications. Integrations ### Which third-party tools and platforms does Kreato CRM integrate with? Kreato CRM integrates with 5 third-party tools, including Pipl, Plivo, SendGrid, Twilio, and Unbounce. These catalog integrations cover contact enrichment, messaging, email delivery, and lead capture, giving teams a focused set of connections for sales and marketing workflows. Getting Started and Support ### What training and onboarding options does Kreato CRM offer? Kreato CRM provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs, webinars can cover product topics in a group format, and documentation offers written reference material for self-paced review and support. Getting Started and Support ### What customer support options does Kreato CRM offer? Kreato CRM provides Email/Help Desk, Phone Support, and Chat. No reviewer feedback about support experience is available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight these as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Kreato CRM includes other capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, keep records current, and manage ongoing interactions more efficiently, helping businesses maintain stronger relationships and stay on top of daily sales activity. Contact Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Email Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Interaction Tracking 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Lead Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Tracking Track and document all activities across devices, networks, and other systems Kreato CRM 29 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email Management: Manage, store and organize emails within the system or via third-party apps - Forecasting: Form predictions based on past and present data/trends - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Mobile Access: Access software remotely via mobile devices - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Quotes/Estimates: Generate quotes or estimates for customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (11) 4.4 Based on 11 reviews ## Pricing Value for money 4.5 (11) Free Trial Basic $19.00 Per Feature,Per Month Value for money 4.5 (11) 4.5 Based on 11 reviews ## Integrations [ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Unbounce](https://www.capterra.com/p/145639/Unbounce/)[ Plivo](https://www.capterra.com/p/164618/Plivo/)[ Pipl](https://www.capterra.com/p/160486/pipl/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (11) 4.5 Based on 11 reviews ## User reviews Overall rating 4.4 Based on 11 reviews Filter by rating 5(4) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TP Tanya P. Manager-Technical Support Biotechnology ### "Product Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 24, 2020 We have been using CRM for Customer relationship management, Lead management and for our business development. It really proved to be useful to store huge confidential data of our company with utmost privacy. Pros Lead management is easy to handle and there are flexibility and volatility in the data entering process and we could integrate the software easily in our business processes. Cons Everything looks good, no issues as such but would be happy if they could integrate a two step verification process in place as in that case no one will be able to hack your data. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Mahesh P. Digital Marketing Manager Hospital & Health Care ### "Data insights help us to understand the business, make the right decisions." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2020 Pros Kreato provides all tools we need to improve productivity. It has changed how we track and retrieve information, and how we visualize our pipeline. We have become more data-centric. Having a sales acceleration integrated CRM like this is very important. I can see that our sales approach has been successfully evolved. Cons Quote generation can be further enhanced. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Mariam K. Director Cosmetics ### "Extreme flexibility and exact customization supported CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2020 Kreato CRM has helped to automate most of our day-to-day activities which has given us more time to concentrate on our core business. We use to manually prepare quotes. Now we have customized quote format to our business format and able to generate quotes automatically. Pros Affordably priced with very essential plug-n-play integration apps. Quick & easy onboarding process with real good intuitive user interface. Inbuilt step-by-step setup video tutorials helped us to easily self-start the CRM setup and we were able to customize as required in just couple of days. Cons More external integrations can be introduced. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Saranga B. Director Marketing and Advertising ### "Platform to manage Business Development Team engaged in B2B " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 8, 2020 Overall, it is an excellent tool to drive your business / sales team objectively. Wish you luck!! Pros Tools completely configurable, results in quick turn around time for implementation and minimum tech assistance required on a day to basis. Besides tutorial video used in each of the module eases in the user learning curve. Overall, it is a tool to drive your business team obejctively. Cons Dashboard part, specially the infographics used looks bit out dated. Secondly, UI to be re-designed keeping Mobile First approach. Reasons for choosing Kreato CRM We found it to be right fit for us as our Business Processes around BD could be easily retro fitted into it with minimum fuzz. We are yet to utilize the complete potential of the tool, which will happen once our internal processes evolves and we make a move to the next level. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Abhishek J. CEO & Founder Leisure, Travel & Tourism ### "A CRM That Helps" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 24, 2020 Pros I love the usability of the CRM. Very easy to use and modify as per requirement. Cons What i like least about this software is that it makes me more dependent on it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sonica M. Franchise Manager Automotive ### "suggestions on minor things that make daily operations easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 20, 2020 It has been good so far. Pros Kreato is quite simple and user friendly software. Most of the things are intuitive i.e. doesn't need proper training, goes with the flow of common sense. And few of the features that need to be understood can be learned from the video library given in most cases. So, overall a good software. Cons Few of the things I like the least that made my working hard are, 1) Your CRM and my website inquiry form isn't compatible and I sought for the solution quite a time back but there is no proper solution for this and till date I have to do manual entries of the inquiry received. 2) Header (or may be Menu) of the leads page should have "Create New Lead" option (it used to be there earlier which was then removed) even while entering a new lead because after saving the data record, it takes one more step to come out of that record and then again click create new lead option, makes the work slow. 3) There is one bug in kreato crm that whenever we enter an existing email Id in a new lead record, it shows a pop up message of the same but it doesn't allow to correct it or erase it. The only option is to come out of the record and click the create new lead again! 4) This one is my problem more than a least liked feature. Emails and SMSs are not triggered to my phone number and email ID. I got some tech piece of advise from your support team but it isn't working still. As not everyone is software expert. Guidelines and support that are more like a layman would expect and want would help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GK Gitesh K. System Administrtor Mechanical or Industrial Engineering ### "Extremely flexible for customization as per client need" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 14, 2020 Pros User Friendly, and since its very flexible for customization there is not limitation generally we find in any ERP systems. Cons Export is available for csv format. It would be much better if it will have excel. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reasons for choosing Kreato CRM Compatible with our requirement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DJ Dipak J. CEO Business Supplies and Equipment ### "PERFECT EXCELLENT AND USER FRIENDLY SOFTWARE " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 13, 2020 i am satisfied and getting data as an when require , as well my staff can do mass mailing quite easily Pros this software is user friendly , easy to use and manage . Any layman person can use it and learn very fast .it is possible to integrate this software with incoming inquiries through indiamart, tradeindia or web inquiry , which is plus point of this software Cons it is not operation by mobile and mobile version is not available , which is most weak point /part of this software. Reasons for choosing Kreato CRM cost effective and user friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 9, 2020 Dear Dipak, Thanks for taking time to review Kreato. Kreato is accessible on the go. Kreato Mobile Apps includes all important features of Kreato CRM web application and ensures seamless mobile experience. Available on both Android and IOS platforms. Arosh J. Founder Chairman Real Estate ### "Best CRM for Real Estate " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 5, 2020 It's going well. Pros The user friendly features and easy self set up modes Cons Require more support software integrations Reasons for choosing Kreato CRM User friendly and pricing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA SHABBIR A. Owner Machinery ### "Just what a business of my size needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2019 We used to be in a complete mess, often losing on good prospects due to haphazard followups, after kreato we have been able to organise followups much more consistently, never felt the need to try anything else. Pros Simple interface, makes it easy to use and as a India company we wanted some good local support Cons the price! no just kidding, everything is good Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/169426/Kreato-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.