# Kreato CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Kreato CRM the right CRM solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169426/Kreato-CRM/reviews --- Kreato CRM 4.4 (11) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Kreato CRM Ease of use 4.5 Customer Service 4.5 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kumaresh T. Sr. Vice President Information Technology and Services Used the software for: Less than 6 months ### "Great sales insights and prescriptions for sales team members to increase perfomance" February 6, 2019 4.0 its good and gives a clear picture to the management on available pipeline - AI insights are real eye-openers Pros This Sales CRM has good features for Technology / Real estate selling, which has a long sales cycle and multi-touch sales process. Cons No industry specific solution available right now Review Source TP Tanya P. Manager-Technical Support Biotechnology Used the software for: 2+ years ### "Product Review" September 24, 2020 4.0 We have been using CRM for Customer relationship management, Lead management and for our business development. It really proved to be useful to store huge confidential data of our company with utmost privacy. Pros Lead management is easy to handle and there are flexibility and volatility in the data entering process and we could integrate the software easily in our business processes. Cons Everything looks good, no issues as such but would be happy if they could integrate a two step verification process in place as in that case no one will be able to hack your data. Review Source SM Sonica M. Franchise Manager Automotive Used the software for: 2+ years ### "suggestions on minor things that make daily operations easy" March 20, 2020 5.0 It has been good so far. Pros Kreato is quite simple and user friendly software. Most of the things are intuitive i.e. doesn't need proper training, goes with the flow of common sense. And few of the features that need to be understood can be learned from the video library given in most cases. So, overall a good software. Cons Few of the things I like the least that made my working hard are, 1) Your CRM and my website inquiry form isn't compatible and I sought for the solution quite a time back but there is no proper solution for this and till date I have to do manual entries of the inquiry received. 2) Header (or may be Menu) of the leads page should have "Create New Lead" option (it used to be there earlier which was then removed) even while entering a new lead because after saving the data record, it takes one more step to come out of that record and then again click create new lead option, makes the work slow. 3) There is one bug in kreato crm that whenever we enter an existing email Id in a new lead record, it shows a pop up message of the same but it doesn't allow to correct it or erase it. The only option is to come out of the record and click the create new lead again! 4) This one is my problem more than a least liked feature. Emails and SMSs are not triggered to my phone number and email ID. I got some tech piece of advise from your support team but it isn't working still. As not everyone is software expert. Guidelines and support that are more like a layman would expect and want would help. Review Source DJ Dipak J. CEO Business Supplies and Equipment Used the software for: 2+ years ### "PERFECT EXCELLENT AND USER FRIENDLY SOFTWARE " March 13, 2020 4.0 i am satisfied and getting data as an when require , as well my staff can do mass mailing quite easily Pros this software is user friendly , easy to use and manage . Any layman person can use it and learn very fast .it is possible to integrate this software with incoming inquiries through indiamart, tradeindia or web inquiry , which is plus point of this software Cons it is not operation by mobile and mobile version is not available , which is most weak point /part of this software. Reason for choosing Kreato CRM cost effective and user friendly Review Source Response from Kreato October 9, 2020 Dear Dipak, Thanks for taking time to review Kreato. Kreato is accessible on the go. Kreato Mobile Apps includes all important features of Kreato CRM web application and ensures seamless mobile experience. Available on both Android and IOS platforms. MK Mariam K. Director Cosmetics Used the software for: 2+ years ### "Extreme flexibility and exact customization supported CRM" September 14, 2020 5.0 Kreato CRM has helped to automate most of our day-to-day activities which has given us more time to concentrate on our core business. We use to manually prepare quotes. Now we have customized quote format to our business format and able to generate quotes automatically. Pros Affordably priced with very essential plug-n-play integration apps. Quick & easy onboarding process with real good intuitive user interface. Inbuilt step-by-step setup video tutorials helped us to easily self-start the CRM setup and we were able to customize as required in just couple of days. Cons More external integrations can be introduced. Review Source GK Gitesh K. System Administrtor Mechanical or Industrial Engineering Used the software for: 2+ years ### "Extremely flexible for customization as per client need" March 14, 2020 5.0 Pros User Friendly, and since its very flexible for customization there is not limitation generally we find in any ERP systems. Cons Export is available for csv format. It would be much better if it will have excel. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Kreato CRM Compatible with our requirement. Review Source MP Mahesh P. Digital Marketing Manager Hospital & Health Care Used the software for: 2+ years ### "Data insights help us to understand the business, make the right decisions." September 22, 2020 5.0 Pros Kreato provides all tools we need to improve productivity. It has changed how we track and retrieve information, and how we visualize our pipeline. We have become more data-centric. Having a sales acceleration integrated CRM like this is very important. I can see that our sales approach has been successfully evolved. Cons Quote generation can be further enhanced. Review Source SA SHABBIR A. Owner Machinery Used the software for: 2+ years ### "Just what a business of my size needs" March 21, 2019 4.0 We used to be in a complete mess, often losing on good prospects due to haphazard followups, after kreato we have been able to organise followups much more consistently, never felt the need to try anything else. Pros Simple interface, makes it easy to use and as a India company we wanted some good local support Cons the price! no just kidding, everything is good Review Source AJ Abhishek J. CEO & Founder Leisure, Travel & Tourism Used the software for: 2+ years ### "A CRM That Helps" March 24, 2020 4.0 Pros I love the usability of the CRM. Very easy to use and modify as per requirement. Cons What i like least about this software is that it makes me more dependent on it. Review Source Arosh J. Founder Chairman Real Estate Used the software for: Less than 6 months ### "Best CRM for Real Estate " March 5, 2020 4.0 It's going well. Pros The user friendly features and easy self set up modes Cons Require more support software integrations Reason for choosing Kreato CRM User friendly and pricing Review Source SB Saranga B. Director Marketing and Advertising Used the software for: Less than 6 months ### "Platform to manage Business Development Team engaged in B2B " April 8, 2020 4.0 Overall, it is an excellent tool to drive your business / sales team objectively. Wish you luck!! Pros Tools completely configurable, results in quick turn around time for implementation and minimum tech assistance required on a day to basis. Besides tutorial video used in each of the module eases in the user learning curve. Overall, it is a tool to drive your business team obejctively. Cons Dashboard part, specially the infographics used looks bit out dated. Secondly, UI to be re-designed keeping Mobile First approach. Reason for choosing Kreato CRM We found it to be right fit for us as our Business Processes around BD could be easily retro fitted into it with minimum fuzz. We are yet to utilize the complete potential of the tool, which will happen once our internal processes evolves and we make a move to the next level. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.