--- title: "VoiceSage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VoiceSage Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/169438/VoiceSage/" page_type: "product" language: "en" --- # VoiceSage Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VoiceSage ## What is VoiceSage? VoiceSage offers a cloud communication platform transforming business communications with SMS, Rich Media Messaging, Interactive Voice Response and Email. Create a seamless communication strategy that increases customer engagement, payment collections and better customer service. Our personalized business messaging solutions help customer centric brands choose the best customer touch points to engage customers. ## What is VoiceSage used for? [Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VoiceSage?[Manage this product listing](https://www.g2.com/products/voicesage/claim_requests/new?auto=true) ## VoiceSage Overview Updated August 2026 AI summary VoiceSage is a cloud-based solution for businesses of all sizes seeking to manage customer engagement and communication. Covering SMS Marketing, Cloud Communication Platform, and Customer Communications Management categories, it features 2-way messaging, mass texting, automated responses, contact management, and scheduled messaging, with options such as engagement tracking, landing pages, and polls to support multi-channel outreach campaigns. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VoiceSage 4.0 (1) VS. [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting Price Contact vendor Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (96) Value For Money 4.0 (1) Value For Money 4.3 (78) Customer Service 5.0 (1) Customer Service 4.2 (86) ## VoiceSage alternatives [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (1,003)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [OneSignal](https://www.capterra.com/p/163452/OneSignal/) [4.7 (106)](https://www.capterra.com/p/163452/OneSignal/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163452/OneSignal/) [Infobip](https://www.capterra.com/p/127997/Infobip/) [4.6 (14)](https://www.capterra.com/p/127997/Infobip/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/127997/Infobip/) ## FAQs about VoiceSage Overview ### What company size and specific industries is VoiceSage built for? VoiceSage is designed for call centers and organizations in retail, marketing, utilities, insurance, financial services, and logistics. It suits businesses that need cloud communication tools for customer contact and outreach, especially those operating in high-volume communication environments across these sectors. Features and Usability ### What are the key features of VoiceSage? VoiceSage offers reminders, 2-way messaging, automated responses, and batch communications for managing customer outreach. It also includes SMS messaging, MMS, email marketing, push notifications, call recording, IVR, reporting/analytics, and multi-channel communication for contact management, engagement tracking, and scheduled campaigns. Getting Started and Support ### What training and onboarding options does VoiceSage offer? VoiceSage provides in person training, live online sessions, and documentation. In person training supports guided instruction, live online sessions allow remote setup and walkthroughs, and documentation offers written reference material for reviewing features and steps. Getting Started and Support ### What customer support options does VoiceSage offer? VoiceSage provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support quality is available here, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels define the support experience. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra reviewers highlight these as the features buyers care about most when choosing SMS Marketing software: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) VoiceSage supports **SMS Messaging** and **Mass Texting**, so teams can send direct customer messages and reach larger audiences at once. However, it does not include **Campaign Scheduling**. Instead, it offers **Scheduled Messaging** (**49%**), which still gives businesses a way to plan message delivery in advance. Together, these features help businesses manage outreach timing, improve campaign consistency, and connect with customers more efficiently. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Automated Responses Automatic reply functionality for incoming messages Batch Communications Send messages, notifications, or documents to an entire customer base at the same time Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Chat/Messaging Communicate using direct chat or messages within the system VoiceSage 36 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Automated Responses: Automatic reply functionality for incoming messages - Batch Communications: Send messages, notifications, or documents to an entire customer base at the same time - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Creation: The ability to create unique content - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Interactive Content: Allow the audience to interact or engage with the content - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Channel Attribution: A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - On-Demand Communications: Generate personalized communications upon request to meet customer needs - Personalization: Adjust communications based on previous interactions or personal preferences - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Push Notifications: Trigger clickable pop-up messages - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text-to-Win: Messaging system designed for contests and sweepstakes - Video Support: Supports various video file formats --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) ### Starting price Free trial available Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JA James A. Senior Group Leader, EMEA Collections Financial Services ### "Representative Voicesage review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 14, 2019 Very good overall. great to work with Representative and team. useful for our business Pros \-Easy to use! -Good value for money -Good support Cons \-password re-sets can be troublesome! - Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.