Who Uses This Software?

It is used by teams, big and small, across every industry to get work done. It helps them plan projects, track them to completion, collaborate, and stay updated.


Average Ratings

184 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
    See pricing details
  • Pricing Details
    Free plan - 5 users, 2 Projects Standard plan starts from $25
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Zoho Projects
  • www.zoho.eu/projects
  • Founded 1996
  • United States

About Zoho Projects

Zoho Projects is the project management software from Zoho, a brand that enables 35 million users to work online. Businesses large and small, from every industry use the app to deliver great work on time. Plan your projects, assign tasks, communicate effectively, never miss an important update and view detailed reports on progress.


Zoho Projects Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Alerts/Notifications
  • Capacity Monitoring
  • Color Coding
  • Drag & Drop
  • Milestone Tracking
  • Progress Tracking
  • Task Dependency Management
  • Task Management
  • Templates
  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Knowledge Base
  • Recurring Issues
  • Scheduling
  • Task Management
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Gantt Charts
  • Kanban Board
  • Milestone Tracking
  • Percent-Complete Tracking
  • Prioritization
  • Status Tracking
  • Time & Expense Tracking
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View
  • Activity Tracking
  • Billable Hours Tracking
  • Billing Rate Management
  • Expense Tracking
  • Invoice Processing
  • Multiple Billing Rates
  • Project Tracking
  • Reimbursement Management
  • Time Tracking by Client
  • Time Tracking by Project
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation/Leave Tracking

Zoho Projects Reviews Recently Reviewed!


Love this product- others don't compare!

Dec 11, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Love this product and I recommend it for anyone managing something on their own, or with teams. There's just minor improvements, like the Tasks and Time tracking thing I mention above, that need refining. And while customer service is also great (I can always reach a human),the knowledge base and Help sections needs user experience streamlining. With the value pricing and the robustness of this product, I will always recommend this product to anyone - and do!

Pros: Clear user design with logical and clear content and category designations. Love that they offer multiple view options for those who, say for example, would rather have a Kaban view over a more linear list breakdown. I have yet to find anything else as clearly user friendly and LOGICAL in organization. A lot of other sites I've used try too hard to be cool and modern, and actually end up causing user confusion with all their different layers. It's exhausting. But with Zoho Projects, I can go in quickly and get what I need! Also love how it interfaces with other Zoho products, such as Invoices, and I can export my time sheets. I love that I can hit a timer on my tasks, too. Overall, it has great standard operations with plenty of options for customization.

Cons: Sometimes the invoice functions seem redundant to someone using the Zoho Invoices, and that has caused me to accidentally create some duplicates within Projects (when I was really just trying to create an invoice in Invoices), and I have had to clean up my own mess. That's the one area I think they made things a little more convoluted. I can't think of any other major cons - I've never had issues with this product. I don't use the Bug Tracker at all, so I can't speak to that. In Documents, it's unclear up front whether, when I pull a document in from a cloud, if it's going to sync any changes with that cloud app (like Google Drive, etc), or if it's just importing as is. Their Learning Center is also woefully organized. I can't search any topics, though the visualization videos you first land on are helpful for starters. But the info I REALLY can search is in the general Zoho Getting Started section...those knowledge centers should be merged and not be so confusing. Even the Forums in Projects help, I can't even search a topic on them on the landing page...so odd! And, lastly, it would be so great if Tasks had more Duration options. If it had an option where I could set a Task in HOURS, rather than only Days, then I could actually track something regularly hourly per week as well as track my weekly progress on it. Right now, I can't do that, I have to do that manually :( And, you can't seem to delete a Duration period once you've put it in (without also setting an end date). what if I just accidentally put in a duration?!

Capterra loader

Great platform for the price, but bugs and interface will drive you mad

Sep 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The number of features from Zoho Projects is impressive. Practically every feature we needed for our project management could be done, at a price no other platform could match. You can set billable and non-billable hours, you can clock into a timer for all tasks, and the task creation setup is pretty robust.

The interface has improved a ton in the 3 years I've been using the platform, and you can tell the developers are constantly trying to improve stability and features for users.

Cons: As great as the features are, the functionality of the software can be quite frustrating. The interface is bland and can be very difficult to navigate. We can usually find what we need but finding it can be quite the challenge.

Along with that, some features have head-scratching quirks that we've never been able to figure out. For instance, every time we create a new project it will only add *some* of the managers to the project, instead of all of them, even though there's no difference in their permissions. It's a technically *stable* software, but we often grow envious of other, more functional project management software that's out of our price range.

Overall: Zoho Projects is a rare project management software that does all of the things our marketing agency needs it to do at a great price, which is why we've kept it for as long we have. We just wish it was considerably more user-friendly.

My experience in ZOHO is amazing. My life changed when I discover this program.

Dec 11, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: My experience in ZOHO is amazing.We are a company operating in 7 countries (Spain, Morocco, USA, China, Vietnam, Korea, France). We are about 120 active people in product and process development. ZOHO has allowed a correct platform to do the communication between different countries. Also, we have improved the project procedure implementation. We are 150 people in ZOHO projects. We are working in several countries (Spain, Morocco, France, Korea, China, Vietnam, USA). Now all projects for new products, problems solutions, etc, are managed in ZOHO with a acceptable level implementation of the procedure.

Pros: Correct functionality for project management. Available basics tools. Easy and intuitive use. Very Cheaper High control of the activities by the managers

Cons: Not possible to install in our server. This is a problem for us (not big problems, but we prefer run in our server). The GANTT view should be improved. It is not very clear, and complicated the export for communication with other people without access the system Document for training is poor. Not exist report system. somo people has not clear the daily task. The milestones are only informative (or I don't know the real idea of the ZOHO designers with this concept). A little complicated for the project manager (this is my case).

This has been an easy to use and fast deployment app

May 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This solution allowed us to become operational with our customers very quickly, and to provide a way to collaborate with them. The fact that it is online allows us to have common access with our clients and to provide transparency.

Previous to using this, all team members had their own versions of PM tools that were not compatible and made for a very frustrating experience when trying to collaborate.

Our clients like the fact that they have access to be able to contribute to the success of our projects.

Zoho as a company have made changes as part of our feature requests that continue to make the experience of using this solution more pleasurable.

Having a single price point for unlimited users and projects also made a huge difference when choosing a solution.

This is a highly recommended app for any size organization

Cons: There really isn't a downside considering the value for money. If the cost was inline with more expensive alternatives that have more features I could see that being an issue.

Overall: Ease of use. Value for money. Useful features

Perfect for a small business with lots of clients

Dec 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: We had been looking for years on how to properly transition from a printed spreadsheet, to an online collaborative system where all members of our (small) team could easily access production and client information from a central online platform. We tried various project management tools, but the curve with Zoho Projects was perfect. We all learned how to use the software in less than a day so we can now focus on getting work done. It's been a time and money saver from day one and we look forward to the continued incremental improvements to further help our business.

Pros: Easy to learn interface. Adaptable to our business needs. Very good for a cooperative or individually-based environments.

Cons: We do a lot of searching for tasks. However, when you are inside one of the few dozen projects we have, we can only search for tasks within the project. It would be great to have a search where all tasks are displayed, no matter where you are inside Projects. This would be great for how we have adapted the software for our needs.

Capterra loader

Very user friendly and affordable too. Awesome tool for project management.

Mar 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One of its best feature is timesheet. It's very easy to fill up the timesheet. You can fill the timesheet in monthly ,weekly even daily basis. Very easy to track the assigned bugs and has the option to send notifications through mail after resolving the bugs(issues). It has the option to switch multiple projects in order to keep track of projects, if a single developer is assigned to multiple projects at the same time.

Cons: Still has some minor bugs like when we resolve an issue, we need to share the screen shorts with it as a proof, sometimes the screenshort got uploaded, sometimes it won't though we have highspeed internet connections.

Overall: Best in class Project management tool. It has the option to display the progress of the projects, number of bugs raised and fixed in charts, so that an user with less technical knowledge could also be able to understand its functionalities.

Capterra loader

Professional services organization happy with Zoho Projects

Dec 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Provider-client collaboration. Zoho Project allows internal team members to easily coordinate activities across a complex WBS (work break-down structure) .AND. collaborate and delegate tasks that the customer's contacts are responsible for.

Cons: That all Tasks and TaskLists under a given Milestone automatically inherit the property of either internal- or external-facing. This often causes us to replicate the WBS - one copy under internal-facing Milestone(s), the other copy under external-facing Milestone(s).

Overall: Multiple departments (implementation, product development, project management) have discovered the value of a collaborative tool which supports project management rigor (WBS, % complete, Tasks-to-Task dependency, etc.). We have been able to displace many siloed resources internally, such as hosted spreadsheets and MS Access databases.

A good project management tool

Mar 15, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Excellent software that can help you very much. You will be convinced that your team constantly has access to a new version of your entire project. With this software, my work has improved significantly. Powerful tools that make your work team more efficient. Very fast and multi functional service. This is an easy project management tool, this service provides all the functions that you need. You can create personal forms for projects and tasks, allowing you to add and report on your own desire, in which you are interested. In addition, you can edit documents in real time, something that will save you time. The service allows you to share text files, presentations, tables with the whole team, and you can work on them together. If project management is a problem, then this is something that must be tried once, since it marks the right margins for us at least. Try it yourself, and you will better manage projects.

Cons: It is difficult to add employees at the same time to several projects. The mobile version is a little uncomfortable in work.

Collaborate your team and manage your projects by using Zoho Projects.

Aug 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The interface is simple, intuitive and easy to use. It is a project management tool with all basic functionalities. They provide Timesheets, which help you in tracking time. You can keep track of your all projects by switching between multiple projects. You can check out the Kanban view to keep a track of the internal tasks. The application helps to list tasks and subtasks, and you can assign resources to these subtasks. Helps in creation of reports and forms for your project. Customer service and support team are very responsive. The application is easy to set up and allows easy navigation and configuration. Integrated with other applications like Zoho Bugs and G Suite applications.

Cons: The free version lacks a lot of features in comparison to the paid one. The absence of a group chats feature. The application encountered errors while working with QuickBooks. It is quite difficult to work on the mobile phone version. You can't add multiple employees to different projects at the same time.

it is s good tool for small/basic projects and comes with affordable price with lots of customisable

Jan 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best think i found about this tool is its customer support service and chat feature where you can chat with its representatives.

this is more suitable for small projects/team or an individual and comparatively cheaper as compared to the other products with the same functionalities and use. it provides use multiple views which helps user if in case he/she is not comfortable with the default view.

some feature really impress me like milestone,task-list,setting timer on your task, having multiple views to set, ability to restrict the client access to the limited/unlimited number of projects. in a small team it makes easy project monitoring overall for a small team size or individual i will recommend this product.

Cons: i have faced difficulty with its integration with few apps like Quickbooks and stuck with the reports when run across the projects. so suitable only for the projects under one umbrella.

Reports lack some data about the customer and projects there can be some data that can be put in the reports like project detail start/end time or type of the project.Privacy is the certain cons here as it lack the privacy in-between users to users and client.

Also a drawback which might have been resolved in new version of this software is the less number of filters while preparing for chart/reports.

Do not get Zoho Projects!

Jan 03, 2018
1/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Comments: Terrible.

Pros: There is very little, if anything about this product that is likable. I guess, if pushed, I would say the calendar feature and the forum features are interesting but by no means makes up for the lack of features overall of Zoho Project. We are a small to medium business that recently, and regrettably, transitioned from Harvest to Zoho. There is quite a gap in pricing between the two platforms but you get what you pay for, mainly how many users you have. Zoho Project feels more like a bata test platform, then an actual product that should be live and used by any business. If you are doing very basic project management, like planning a wedding or a home renovation this tool would be good for you. But why would you pay for it when you can get any template on-line for free. The only other "pros" I could manage to list is their support. They have a help representative chat feature which is good and they are responsive. Unfortunately for them and mean most of it was used to inform me that "that feature is currently not available". Overall go with Harvest!

Cons: Does not integrate with Quickbooks. Can not add basic client contact information. Can't view all invoices that are due or in draft form (they force you to use another one of their clunky platforms). The Zoho Dashboard is terribly unhelpful and uninformative. You can not run basic reports like; time reports for team members across projects, expenses, invoiced projects, etc. You can't even simply alphabetize Client Users, so as you add clients they are sorted by when you entered them, only. You can only export information in one format and the reports provide very little (helpful) information; for example if you want to export your Clients. The report that is generated only provides the internal Client ID#, Name, User Name, Email Address, Role, Invoice. It does not provide State/End Dates, what Projects are associated with Clients, any Budget information, and so on, and so on. Invoice, Expense, and Time information are shown and available only through each individual Project. You can not see all invoices due, total amounts out standing, or time sheets across Projects and Clients. You are forced to click into each individual project to access that information and once again, the reports you are able to generate are very limited. I could go on about all the "cons" associated with Zoho Project but I don't have time.

A very efficient, clear and proactive platform, extremely well designed and developed.

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The overall structure is particularly friendly and intuitive. The customer can learn immediately how to manage the contents and surf among the different widgets proposed. It is worth noting the large offer of management tools even in the free-or-charge version.

As a manager of a noprofit organization I appreciate a lot this approach and I am spreading out Zoho among my colleagues as the current best platform for collaborating both in business and in education sectors.

Overall: Collaborating without any problems with colleagues, partners, pupils.

I tried it in different ways, both working out documents and managing complex projects without encountering serious hitches or bugs.

Great start, but needs to be tweaked

Aug 17, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: The core functionality of the platform is excellent - the way the flow works with projects, milestones, task lists, tasks, and subtasks support such a variety of project complexities, which is wonderful for a company like mine where our projects range in scope.

Pros: The time tracking is easy to use and a clean design. The ability to move task lists between projects and things is also a great feature.

Cons: There are some areas where you are prompted to load a file, but then when you try it tells you it must be an image. There should be tags or custom fields at the task level. Milestones should have an option to not enter a date as sometimes it is used for planning a backlog (for our purposes) Also, an admin should be able to unfollow a project manually. I like that we are opted in to follow everything, but I have no way to remove projects that are not relevant to me whatsoever. Another MAJOR con that isn't specific to projects is just how unhelpful the tech support staff is. They seem to only be interested in closing the ticket, so much so that they don't always read the entire question or bother to try and formulate an answer, they just give you a link to their help desk and send you on your way. That has been the SINGLE most frustrating aspect of any and all Zoho products we are using.

Recommendations to other buyers: It's a really great starter tool for a small company. I could see it being a bit too basic or hard to manage for larger organizations.

Transformed my teaching.

Dec 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer service is fabulous.

Pros: This may seem like an unusual use of this software but I use it to gather evidence of my 57 students per year who work together organising charity events as part of their music course. It gives them a real world experience and allows them to gain great experience using online project management software. This software is really easy to engage with and has a social media feel that they respond to.

Cons: Perhaps the only thing is that I'd like a group chat function within the app rather than having to leave to go to cliq. I'm finding getting to grips with cliq a wee bit frustrating but that could be me.

Zoho is the Project Management software that fits your needs - whatever they are

Dec 11, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Zoho is a great way to keep on top of your project management without requring a tremendous amount of time or skill to jump in. However, if you put in the time to learn about how to use the variety of features, it offers a wide range of options to meet many different needs, from time management to document management, to collaboration.

Pros: Simple enough for even the least tech-savvy member of your team to use, but packed with enough features to make serious project managers happy Unlimited users at any price point Multiple viewing options (Task list, Kanban, Dependency, Gantt chart) Easy to find answers to questions about how to use features Good price points for features offered Very customizable

Cons: Sometimes features are not intuitive to use Can't edit projects within Gantt charts without premium subscription Customization isn't always easy to manage

Capterra loader

We use zoho projects to manage our software development and support tickets, simply put, it is ideal

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, consistently reliable. Great notifications and flexibility of configuration. Easy categorization of types of issues that can be tracked in a number of different ways.

Cons: Like most Zoho products, it is intended for a mainstream audience which can make it very easy to use but sometimes, it can be a little limited for power users although we have always been able to find a workaround for solutions that we are trying to achieve.

Overall: This software is central to how we run our business and I would heartily recommend it. There are many alternative solutions out there but this one does the job well for us and is very cost effective for small development and testing teams.

Zoho Projects, great compliment to Desk and Bugs

Dec 11, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great tool, This has had a positive impact on customer satisfaction. Working with our business partners Zoho Project improved accountability and tracking of who said one in a chain of communication.

Pros: Easy to set up and configure, Perfect to allow customers interaction with Services team and SOW projects. Integrated with Zoho Bugs. Security allows customers and staff to belong to multiple projects. Allows Milestones and Calendar events. Overview of Feed and Reports allow for a good top level view of projects.

Cons: Wish it had more Automation and Notification rules. Would like to send some updates to certain users.

Capterra loader

A Comprehensive Project Management Platform

Dec 05, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoho Projects offers a comprehensive suite of capabilities and allows a large distributed team to collaborate and manage a myriad of tasks.

Cons: The range of functions and capability means Zoho Projects does not have the ease of adoption of a Basecamp so there is more of a learning curve for you and your staff.

Overall: I have used a number of project management tools (Microsoft Project, Basecamp, Trello) and we are quite happy with Zoho Projects. We are a technology SaaS startup running distributed operations across the US and Caribbean. Zoho Projects allows us to collaborate and track progress on a myriad of tasks seamlessly. Highly recommended.

Capterra loader

I couldn't live without it!

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can set deadlines set my own features /terms for progress - it's not a cookie cutter solution. I can assign tasks, to-do lists or entire projects to colleagues, and share internally and also external to my organization. I also love the mobile platform (app). It keeps me super organized, and helps me keep everyone else on my team organized too.

Cons: I wish there were a slightly lower price-point between the free version and the enterprise version, for small businesses like mine, but they do offer a good value! It's worth the $.

Overall: We've increased our productivity dramatically, been able to integrate our tasks with time tracking software and even bill our clients for extra time. Also, I sleep better at night because it's all organized.

Capterra loader

Very good project management app that could use a UX overhaul.

Oct 25, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that projects is a very comprehensive product that has many features. Projects allows us to manage all of our tasks for all of our clients.

Cons: The UI could definitely use an overhaul to look more modern such as Asana. I also wished that the admin could control the layout for the employees of the organization.

Additionally, I would love to see recurring tasks added to the templates so that I don't have to make all the recurring tasks "recurring" each time.

Overall: Overall my experience with Projects has been quite positive. Much better than most project management apps I have tried.

The features at the price offered are best compared to similar apps.

Sep 24, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is a great tool for any business brand. It helps to manage the projects and tasks in a very efficient manner. It provides features for planning projects. You can create blueprints for your plan and follow up accordingly. This can be very helpful for keeping track of the progress. These records can then be used to update the sales, marketing, and other strategies accordingly. The project can be classified based on the priority of the tasks that need to be finished earlier. The team can be informed about the project and its updated on the same platform. It provides room for collaboration and sharing of essential information.

Cons: The features they offer during the trial period are way less than what it offers while we buy it for a monthly price. If one user has more than one projects with the same username and credentials, I have to manually copy all the details as it doesn't show up in the same window.

I love keeping track of thing with ZOHO CRM

Dec 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It would take quite something special for me to try another CRM. ZOHO just keeps adding features and it is so easy to use.

Pros: I like the reminders and integration with other softwares. ZOHO is a big help in keeping me focused on what I should be doing and what I have done. I wish I used more of its features. There are just so many to learn and use.

Cons: The negative I have is that there are features which I know would help us more. It would be great to have ZOHO support or Customer Service send us emails reminders to try features we aren't using to the fullest or at all.

Be in control of your project

Apr 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: That is great when the bellowed service can suggest you the best way to manage your project. I like that I do not need to worry about possible integrations and so on, I just know that everything that I need (email service and so on) already exists in Zoho and synchronized the most convenient way. Also, it is reasonable to mention that here it is very thought out way to keep track of your project, see everything that you need in one place and make any changes at once if needed.

Cons: The only one thing that I am not truly satisfied is that Zoho is rather suitable for B2B than B2C service. I am freelancer project-manager and I got used to working with little/medium sizes projects, and I used to notice that service is more suitable for companies because of some reasons.

Capterra loader

Good Project software for small and medium enterprise.

Nov 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use, simple interface. Cloud-based version is responsive and downtime seems rare for us. Development is ongoing, ZOHO are always improving the product so good to see it is alive and well. pricing is very reasonable especially for a smaller company. Users are unlimited and you pay by number of projects.

Cons: Support can be a little slow to respond. It can start to get expensive if you have hundreds of projects live but this can be alleviated by archiving old projects to reduce number of live ones.

Overall: Better organising of tasks, better scheduling. Better tracking of the 'life-cycle' of an issues, improvement, change.

Capterra loader

Free to start with, I found Zoho Projects easy to use as a Freelancer

Apr 25, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: For a single person startup requiring Project management that can be linked to the Zoho world of products, this is great. Initially, you have the option of a FREE version that allows up to 5 users and 2 projects to manage. Great to get a feel for how Zoho Projects operates. Integrates with Google Suite which will be a bonus for many. Paid version has several tiers to accommodate most businesses.

Cons: The free version is limited, you will need to have a paid version to get full benefits of Zoho Projects. Mobile phone app is a bit clunky and adding users to projects can be a pain (it isn't intuitive).

Capterra loader

Extremely powerful, extremely affordable, but not always intuitive

Jul 10, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Zoho Projects has way more functionality that competitors in the same price range. We have unlimited internal and client users for one set (and very affordable) price, and we have all of the functionality (plus some) that we would find in far more expensive PM solutions.

Cons: Like other products in the Zoho family, support is difficult to get and exclusively comes from India. Functionality isn't always completely reliable, but it's rare that we need support.

Overall: Enterprise-level functionality at a low price that really benefits our business. We're committed to this platform because of all it does at such a low price.

Capterra loader

Online Project Management and Collaboration at an incredibly low cost!

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having used other products, I have found Zoho Projects to be the easiest to configure and use as both an administrator of the product and as a project manager. Every feature that I need to effectively manage a waterfall project from a scheduling perspective is included in this tool. Top that off with the Zoho Apps and collaboration features, and you have a ecosystem that that could rivals any of the larger providers.

Cons: There are some Agile features in Zoho Projects, but to completely implement an Agile PM approach, you should consider Zoho Sprints instead.

Overall: Compared to other products that I've configured and used, this one takes the cake. It's just so easy. I find it much easier to work with, and that's resulted in greater productivity and visibility for my stakeholders.

Awesome Project Management Tool - ZOHO

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ITs very userfriendly + lot of functionality is available. A well thought,implemented tool for any industry and any size of business

Cons: It would be good to have some rules functionality to automate some of the process in terms of reminder if comments are not added or time log is not added. User should not be able to save the information. Ability to make certain info mandatory

Overall: We are using zoho for project management, employee leave management

Zohoprojects - Lacks essential functionality

Apr 28, 2015
2/5
Overall

Comments: Zohoprojects looks good at first however there are some small bugs. More importantly there are MAJOR issues once everything is set up. Unfortunately we had to leave zohoprojects for privacy reasons. Within the project management system as it is currently developed every user can see every comment and task for every other user in the project. We contacted zoho and there is no way of changing this. Our setup currently is we have employees, contractors, managers and clients. As far as zoho is concerned though all of the above make no difference as zohoprojects lets every user even the contractors see EVERY detail of every conversation and tasks between managers and clients. Eventhough there are priviledge roles to prevent users from editing other users tasks they can still view EVERYTHING. Every login or message left, every detail, task, invoice etc generated for every other user. Therefore two completely independent contractors for example could view absolutely everything that is going on with eachother. Absolutely ludicrous. This is certainly a fundamental and very basic requirement which any project manager would expect out of the box. Zohoprojects however seems not to care about it. We contacted them many times about this issue to find a workaround however there is none. We got a nice apology from India but unfortunately that is not enough. This lack of functionality can not be omitted. It is essential. All it needs is a tick box within each project titled "Tick for Assigned users to be able to view tasks and milestones only" In summary: If you are intending to use zohoprojects to manage one or more contractors and employees for your business then DON´T. You could do more damage to your business through this lack of privacy functionality than good if you do. As every project user can see EVERYTHING that everyone else is doing including any login or sensitive information that is posted. There is no way of making any message or task private. Also ALL client information can be viewed by EVERY user also. Zoho does have a solution to client information being visible to all the users which is to set up one project for clients and one for workers. Surely that negates the complete purpose of the system in the first place? All I can say is "It´s a shame". Unless they fix it soon they will certainly lose huge amounts of customers and revenue just the same as they have now lost ours.

Pros: When there are problems with the platform a very apologetic response from India arrives in your mailbox explaining that there is no solution.

Cons: no privacy between users no privacy for clients from users

Managing Project with Zoho is wow

Jul 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: With all pros and cons i love to use zoho and managing project with Zoho Projects.

Pros: 1. Creation of Milestones with Dates for module of the development 2. creation of tasklist under milestone for sprints 3. creation of tasks under task list for work under the sprints 4. creation of issue and tag them with task to track the sprint backlog 5. Complete solution to run the project management as per agile scrum methodology

Cons: 1. No tasklist ID's are available. 2. User is facing somewhat issue in uploading files 3. Managing internal and external type of software is some what tricky.

Capterra loader

Great software. A few display and navigation features could be twicked.

Apr 11, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: User friendly interface. Easy of use. Nice graphics. Good charts. And most of all provides an easy acces tool for reports.

Cons: Some features are redundant (like timesheets) I mean you can access from several places and that makes it a bit confusing. The descriptor columns on the tasks panel are not adjustable, if i want to see just some info in my screen t print a report there is alot of blank space. The timesheet aproval could be optimized. Somethins require more than one click to be done (like the add user feature) and that takes extra time.

Overall: Optimize our internal procesess

Capterra loader

Simple and Easy for our business to use

Jan 12, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how easy it is for my team to track our hours for work each day. It is easy to track your hours for different clients so we can bill them based on the hours we work. It is easy for all of my co-workers to see what tasks need to be finished and to provide any notes about the specific task. Overall it's easy to use and easy to track products.

Cons: Sometimes it is hard to find where to find things such as the hours I have worked over a specific time span. I also don't really like the feel of ZoHo projects on the app. It's hard to navigate (maybe not so mobile friendly) and it appears to stop logging time once you lock the phone. (It logs the time but it looks like it isn't).

Stable and User friendly Project Management System

Jan 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using the Zoho Project Management Platform to manage the deployment of our Banking Software Product: NexorONE®. One of the features we appreciate is the ease of sharing content with our customers, allowing them to keep track of the process. Additionally, complex projects that integrate several parties are easy to set up.

Everything you need in one platform but with a learning curve.

Dec 13, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: It's been difficult to get some team members to utilize Zoho. I suspect it's because there are so many options and getting to the Kanban view (which we use most often) is nested under another option. If there was a way to set a default view whenever you open a project, that would be helpful. You could already have this feature, but the complicated nature of Zoho hasn't made it obvious where to set a default view.

Pros: It has all the features and tools I need for project management in one platform. It's easy to communicate with team members and track completion progress within tasks. It's possible to just use the features you need for your organization and ignore the others.

Cons: It has a steep learning curve because there are so many features and it's not always intuitive where certain tools are nested. There can be some version control issues because documents per task are lumped together in one tab in Kanban view. I sometimes have difficultly finding tasks that are assigned to me specifically. Documents opened within Zoho for collaboration often lose their formatting and are difficult to navigate.

Great CRM!

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Our company currently uses Zoho and has been for 4+ years. Great program--- does everything we need it to, it just takes time to learn the ins and outs and get everyone trained on the program.

Cons: Not as user friendly as other programs. Really takes time to dive in and figure out all of the features it containts.

Zoho projects has meant a great advance in the management of our projects.

Dec 11, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great ease of use, we have invited contractors, we have not had problems. Also the updates are interesting, allowing to add new fields to the projects, allowing to make more statistics.

Cons: As a negative, I would highlight the lack of integration with Onedrive, the errors reported in the generation of email notifications.

Zoho Projects

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software made it very easy to access information on and off site, being cloud based. It provides great ease with project management, keeping you on track.

Cons: Support is difficult. There are a lot of web-based texts to search through if you have an issue. It's easier dealing with a real person.

Easy to use email system.

Dec 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: What I like most about this software is that it is free and comes with a lot of options for Zoho campaign items, tutorials and webinars. Also, cannot forget to mention no advertising.

Cons: Emails can be marked as spam but it would be nice if there was a feature to block unwanted emails.

Collaboration and Tracking becomes easy

Aug 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: UI looks good. Features like "Feed" "Dashboard" "Reports" "Gannt" and Etc will make your life easy while handling a project. It also have some usefull integrations as well.

Pros: 1. Pricing. 2. Collaboration is easy. 3. Easy to track.

Cons: Have some small bugs.

Recommendations to other buyers: Tracking the projects in mails or expensive tools? This product should help you.

Great CRM

Jul 06, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: very easy to use crm. all the features and settings to personalize and use data. I would recommend to new business. the uses are endless, literally there are tons of ways to use this program

Pros: easy to use and affordable

Cons: its costs money and it takes some effort to input data

Recommendations to other buyers: i would recommend this product to any new business

Capterra loader

Zoho is a good product for individual and small company with comparatively less pricing.

Feb 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Working with Zoho is very easy to place the information for clients for a projects and paid and unpaid timings can also be track easily.

good thing is its integration with other Zoho services that helps and comes as an advantages.You can create custom forms for projects and tasks, allowing you to add and report on your want you're interested in. Overall It is good for task monitoring and projects discussion for individual and relatively small organisation.

Cons: I have faced issue while adding employees in several projects at once.

Mobile version is not much user-friendly.No tagging option in tasks which would enable easier categorization and reporting. other than this i can not see any major problem working with this.

Easy to use and plan tasks or projects

Nov 01, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: There are a lot of different features available in terms of layouts, projects, and tasks. I mainly use it for planning out current and future tasks or projects. You can assign users, mark priority, and due dates.

Cons: It takes a little bit of practice if you're new to using it since there is so much functionality. However, once you figure out how everything works, it's pretty easy to use.

Awesome tool! Males managing and executing projects efficient and easy

Mar 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you have multiple projects that multiple persons contributing to the completion of the project. It allows for the seamless communication and tracking this ensures all aspects of the project are completed within the specified time.

Cons: The layout takes some getting used to, and you get the full function of the platform if you are using the related zoho platforms as well.

Zoho projects is Outstanding

Nov 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The underdog of the work world. I stumbled upon Zoho projects and was immediately confused as to why Microsoft Planner did not look like this service. It was easy to set up, integrated with the other Zoho apps and was a delight to use.

Cons: No cons here. This app is super awesome and is super powerful for any small business owner to have and use!

Great Project Ecosystem

Jun 13, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We were introduced to the Zoho Projects Ecosystem early 2017 and loved how intuitive the system was. It opened up new ways for our Dev and CX teams to interact and collaborate within each projects.

Pros: Collaborative environment intuitive interface Gantt Charts and usability reports User Statistics & Task / Milestone breakdown views Dependancies and Project templates

Cons: Support is not available during ops hours for North America which makes it difficult, if not impossible to learn unless we spend time late night to connect with Support

Recommendations to other buyers: Hire a firm that consults on this suite

Zoho Projects is what small businesses need to keep ahead

Aug 23, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We have multiple departments within a small business that take projects from start to finish. With Projects we are able to create tasks specific to each department and even team member in order to track cost for each project. It has helped so much with determining resource allocations and staying on budget.

Pros: Easy to use It has a mobile App You can customize everything

Cons: It might seem daunting starting from scratch, you really have to have an idea of how your company's setup is going to look before you can start.

Recommendations to other buyers: Try it out, it's fairly cheap and a great way to customize project time/budget tracking for each company's needs.

Indispensable

Apr 12, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: * Powerful package of the right tools for team collaboration

* Able to edit certain files online in documents area

* Gantt Chart is really helpful.

Cons: * Sometimes the notification system breaks down which is a big headache. About a month ago they seem to have put this issue to bed and I hope it is gone for good.

* Should make it easier for people to collaborate on a file in documents area

* Feeds are sometimes confusing.

Overall: Good organization of files

Collaboration on a project

Can track working time

Task management

Capterra loader

Great Features and affordable for small businesses

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly UI

Value for money

Ton of features

Ease of use

Even the free version has a lot to offer

Great integration with other modules

Cons: Haven't found anything negative so far.

Overall: A must have for small businesses. If you are planning to have a process around the daily operations, this is the right tool. Offers almost the same features as Workfront at a fraction of the price.

Value for money

Nov 28, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is a good software as it helps you get organised with your tasks

Cons: It seems like its still a work in progress software

Overall: Have had a good experience so far in scheduling the tasks to team members

Capterra loader

Why I Love Zoho Projects

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We use Zoho Projects for our business. It is a great way to manage our clients and workflow

Cons: It would be great if we could save sort settings so that it would remember my filters