Who Uses This Software?

It is used by teams, big and small, across every industry to get work done. It helps them plan projects, track them to completion, collaborate, and stay updated.


Average Ratings

135 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
    See pricing details
  • Pricing Details
    Free plan - 5 users, 2 Projects Standard plan starts from $25
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Zoho Projects
  • www.zoho.eu/projects
  • Founded 1996
  • United States

About Zoho Projects

Zoho Projects is the project management software from Zoho, a brand that enables 35 million users to work online. Businesses large and small, from every industry use the app to deliver great work on time. Plan your projects, assign tasks, communicate effectively, never miss an important update and view detailed reports on progress.


Zoho Projects Features

  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Knowledge Base
  • Recurring Issues
  • Scheduling
  • Task Management
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Time Tracking
  • Activity Tracking
  • Billable Hours Tracking
  • Billing Rate Management
  • Expense Tracking
  • Invoice Processing
  • Multiple Billing Rates
  • Project Tracking
  • Reimbursement Management
  • Time Tracking by Client
  • Time Tracking by Project
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation / Leave Tracking

Zoho Projects Reviews Recently Reviewed!


Do not get Zoho Projects!

Jan 03, 2018
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Comments: Terrible.

Pros: There is very little, if anything about this product that is likable. I guess, if pushed, I would say the calendar feature and the forum features are interesting but by no means makes up for the lack of features overall of Zoho Project. We are a small to medium business that recently, and regrettably, transitioned from Harvest to Zoho. There is quite a gap in pricing between the two platforms but you get what you pay for, mainly how many users you have. Zoho Project feels more like a bata test platform, then an actual product that should be live and used by any business. If you are doing very basic project management, like planning a wedding or a home renovation this tool would be good for you. But why would you pay for it when you can get any template on-line for free. The only other "pros" I could manage to list is their support. They have a help representative chat feature which is good and they are responsive. Unfortunately for them and mean most of it was used to inform me that "that feature is currently not available". Overall go with Harvest!

Cons: Does not integrate with Quickbooks. Can not add basic client contact information. Can't view all invoices that are due or in draft form (they force you to use another one of their clunky platforms). The Zoho Dashboard is terribly unhelpful and uninformative. You can not run basic reports like; time reports for team members across projects, expenses, invoiced projects, etc. You can't even simply alphabetize Client Users, so as you add clients they are sorted by when you entered them, only. You can only export information in one format and the reports provide very little (helpful) information; for example if you want to export your Clients. The report that is generated only provides the internal Client ID#, Name, User Name, Email Address, Role, Invoice. It does not provide State/End Dates, what Projects are associated with Clients, any Budget information, and so on, and so on. Invoice, Expense, and Time information are shown and available only through each individual Project. You can not see all invoices due, total amounts out standing, or time sheets across Projects and Clients. You are forced to click into each individual project to access that information and once again, the reports you are able to generate are very limited. I could go on about all the "cons" associated with Zoho Project but I don't have time.

Love this product- others don't compare!

Dec 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Love this product and I recommend it for anyone managing something on their own, or with teams. There's just minor improvements, like the Tasks and Time tracking thing I mention above, that need refining. And while customer service is also great (I can always reach a human),the knowledge base and Help sections needs user experience streamlining. With the value pricing and the robustness of this product, I will always recommend this product to anyone - and do!

Pros: Clear user design with logical and clear content and category designations. Love that they offer multiple view options for those who, say for example, would rather have a Kaban view over a more linear list breakdown. I have yet to find anything else as clearly user friendly and LOGICAL in organization. A lot of other sites I've used try too hard to be cool and modern, and actually end up causing user confusion with all their different layers. It's exhausting. But with Zoho Projects, I can go in quickly and get what I need! Also love how it interfaces with other Zoho products, such as Invoices, and I can export my time sheets. I love that I can hit a timer on my tasks, too. Overall, it has great standard operations with plenty of options for customization.

Cons: Sometimes the invoice functions seem redundant to someone using the Zoho Invoices, and that has caused me to accidentally create some duplicates within Projects (when I was really just trying to create an invoice in Invoices), and I have had to clean up my own mess. That's the one area I think they made things a little more convoluted. I can't think of any other major cons - I've never had issues with this product. I don't use the Bug Tracker at all, so I can't speak to that. In Documents, it's unclear up front whether, when I pull a document in from a cloud, if it's going to sync any changes with that cloud app (like Google Drive, etc), or if it's just importing as is. Their Learning Center is also woefully organized. I can't search any topics, though the visualization videos you first land on are helpful for starters. But the info I REALLY can search is in the general Zoho Getting Started section...those knowledge centers should be merged and not be so confusing. Even the Forums in Projects help, I can't even search a topic on them on the landing page...so odd! And, lastly, it would be so great if Tasks had more Duration options. If it had an option where I could set a Task in HOURS, rather than only Days, then I could actually track something regularly hourly per week as well as track my weekly progress on it. Right now, I can't do that, I have to do that manually :( And, you can't seem to delete a Duration period once you've put it in (without also setting an end date). what if I just accidentally put in a duration?!

Zohoprojects - Lacks essential functionality

Apr 28, 2015
2/5
Overall

Comments: Zohoprojects looks good at first however there are some small bugs. More importantly there are MAJOR issues once everything is set up. Unfortunately we had to leave zohoprojects for privacy reasons. Within the project management system as it is currently developed every user can see every comment and task for every other user in the project. We contacted zoho and there is no way of changing this. Our setup currently is we have employees, contractors, managers and clients. As far as zoho is concerned though all of the above make no difference as zohoprojects lets every user even the contractors see EVERY detail of every conversation and tasks between managers and clients. Eventhough there are priviledge roles to prevent users from editing other users tasks they can still view EVERYTHING. Every login or message left, every detail, task, invoice etc generated for every other user. Therefore two completely independent contractors for example could view absolutely everything that is going on with eachother. Absolutely ludicrous. This is certainly a fundamental and very basic requirement which any project manager would expect out of the box. Zohoprojects however seems not to care about it. We contacted them many times about this issue to find a workaround however there is none. We got a nice apology from India but unfortunately that is not enough. This lack of functionality can not be omitted. It is essential. All it needs is a tick box within each project titled "Tick for Assigned users to be able to view tasks and milestones only" In summary: If you are intending to use zohoprojects to manage one or more contractors and employees for your business then DON´T. You could do more damage to your business through this lack of privacy functionality than good if you do. As every project user can see EVERYTHING that everyone else is doing including any login or sensitive information that is posted. There is no way of making any message or task private. Also ALL client information can be viewed by EVERY user also. Zoho does have a solution to client information being visible to all the users which is to set up one project for clients and one for workers. Surely that negates the complete purpose of the system in the first place? All I can say is "It´s a shame". Unless they fix it soon they will certainly lose huge amounts of customers and revenue just the same as they have now lost ours.

Pros: When there are problems with the platform a very apologetic response from India arrives in your mailbox explaining that there is no solution.

Cons: no privacy between users no privacy for clients from users

My experience in ZOHO is amazing. My life changed when I discover this program.

Dec 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: My experience in ZOHO is amazing.We are a company operating in 7 countries (Spain, Morocco, USA, China, Vietnam, Korea, France). We are about 120 active people in product and process development. ZOHO has allowed a correct platform to do the communication between different countries. Also, we have improved the project procedure implementation. We are 150 people in ZOHO projects. We are working in several countries (Spain, Morocco, France, Korea, China, Vietnam, USA). Now all projects for new products, problems solutions, etc, are managed in ZOHO with a acceptable level implementation of the procedure.

Pros: Correct functionality for project management. Available basics tools. Easy and intuitive use. Very Cheaper High control of the activities by the managers

Cons: Not possible to install in our server. This is a problem for us (not big problems, but we prefer run in our server). The GANTT view should be improved. It is not very clear, and complicated the export for communication with other people without access the system Document for training is poor. Not exist report system. somo people has not clear the daily task. The milestones are only informative (or I don't know the real idea of the ZOHO designers with this concept). A little complicated for the project manager (this is my case).

This has been an easy to use and fast deployment app

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This solution allowed us to become operational with our customers very quickly, and to provide a way to collaborate with them. The fact that it is online allows us to have common access with our clients and to provide transparency.
Previous to using this, all team members had their own versions of PM tools that were not compatible and made for a very frustrating experience when trying to collaborate.
Our clients like the fact that they have access to be able to contribute to the success of our projects.
Zoho as a company have made changes as part of our feature requests that continue to make the experience of using this solution more pleasurable.
Having a single price point for unlimited users and projects also made a huge difference when choosing a solution.
This is a highly recommended app for any size organization

Cons: There really isn't a downside considering the value for money. If the cost was inline with more expensive alternatives that have more features I could see that being an issue.

Overall: Ease of use. Value for money. Useful features

Perfect for a small business with lots of clients

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: We had been looking for years on how to properly transition from a printed spreadsheet, to an online collaborative system where all members of our (small) team could easily access production and client information from a central online platform. We tried various project management tools, but the curve with Zoho Projects was perfect. We all learned how to use the software in less than a day so we can now focus on getting work done. It's been a time and money saver from day one and we look forward to the continued incremental improvements to further help our business.

Pros: Easy to learn interface. Adaptable to our business needs. Very good for a cooperative or individually-based environments.

Cons: We do a lot of searching for tasks. However, when you are inside one of the few dozen projects we have, we can only search for tasks within the project. It would be great to have a search where all tasks are displayed, no matter where you are inside Projects. This would be great for how we have adapted the software for our needs.

Capterra-loader

Very user friendly and affordable too. Awesome tool for project management.

Mar 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One of its best feature is timesheet. It's very easy to fill up the timesheet. You can fill the timesheet in monthly ,weekly even daily basis. Very easy to track the assigned bugs and has the option to send notifications through mail after resolving the bugs(issues). It has the option to switch multiple projects in order to keep track of projects, if a single developer is assigned to multiple projects at the same time.

Cons: Still has some minor bugs like when we resolve an issue, we need to share the screen shorts with it as a proof, sometimes the screenshort got uploaded, sometimes it won't though we have highspeed internet connections.

Overall: Best in class Project management tool. It has the option to display the progress of the projects, number of bugs raised and fixed in charts, so that an user with less technical knowledge could also be able to understand its functionalities.

Project Management tool with wide capablities but lack a bit of common sense!!

Sep 27, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: Zoho provides great capabilities within their tools, but the problem is the user experience is horrible. This can be seen in both their project management and CRM tool.

Pros: Fixed price and not based on number of users. Time tracking and Gantt chart as well as the ability of having different view of the tasks. For example we use the classic view for project management and Kanban view for task management and internal run of the business. Task list and sub tasks capabilities, as well as being able to allocate resources to subtasks. The ability to create an account for clients for limited view of the project. file storage and management, as well as document editor and spreadsheet editor.

Cons: Here I will talk about the hidden problems that you won't notice unless you used the tool in real life projects. Can't save your filtered view and each time one logs in to their account they need to choose their view and apply the filter. when the subtasks timelines are not controlled by the timeline of the main task which doesn't make sense. For example if I create a main task that starts at the beginning of the month and finish by the end of that month, it is a common sense that all the subtasks should fall within this period. The tool is complicated to use and not easy to navigate and that put off some of our engineers to get active on it.

A good project management tool

Mar 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Excellent software that can help you very much. You will be convinced that your team constantly has access to a new version of your entire project. With this software, my work has improved significantly. Powerful tools that make your work team more efficient. Very fast and multi functional service. This is an easy project management tool, this service provides all the functions that you need. You can create personal forms for projects and tasks, allowing you to add and report on your own desire, in which you are interested. In addition, you can edit documents in real time, something that will save you time. The service allows you to share text files, presentations, tables with the whole team, and you can work on them together. If project management is a problem, then this is something that must be tried once, since it marks the right margins for us at least. Try it yourself, and you will better manage projects.

Cons: It is difficult to add employees at the same time to several projects. The mobile version is a little uncomfortable in work.

it is s good tool for small/basic projects and comes with affordable price with lots of customisable

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best think i found about this tool is its customer support service and chat feature where you can chat with its representatives.
this is more suitable for small projects/team or an individual and comparatively cheaper as compared to the other products with the same functionalities and use. it provides use multiple views which helps user if in case he/she is not comfortable with the default view.
some feature really impress me like milestone,task-list,setting timer on your task, having multiple views to set, ability to restrict the client access to the limited/unlimited number of projects. in a small team it makes easy project monitoring overall for a small team size or individual i will recommend this product.

Cons: i have faced difficulty with its integration with few apps like Quickbooks and stuck with the reports when run across the projects. so suitable only for the projects under one umbrella.
Reports lack some data about the customer and projects there can be some data that can be put in the reports like project detail start/end time or type of the project.Privacy is the certain cons here as it lack the privacy in-between users to users and client.
Also a drawback which might have been resolved in new version of this software is the less number of filters while preparing for chart/reports.

A very efficient, clear and proactive platform, extremely well designed and developed.

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The overall structure is particularly friendly and intuitive. The customer can learn immediately how to manage the contents and surf among the different widgets proposed. It is worth noting the large offer of management tools even in the free-or-charge version.
As a manager of a noprofit organization I appreciate a lot this approach and I am spreading out Zoho among my colleagues as the current best platform for collaborating both in business and in education sectors.

Overall: Collaborating without any problems with colleagues, partners, pupils.
I tried it in different ways, both working out documents and managing complex projects without encountering serious hitches or bugs.

Great start, but needs to be tweaked

Aug 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: The core functionality of the platform is excellent - the way the flow works with projects, milestones, task lists, tasks, and subtasks support such a variety of project complexities, which is wonderful for a company like mine where our projects range in scope.

Pros: The time tracking is easy to use and a clean design. The ability to move task lists between projects and things is also a great feature.

Cons: There are some areas where you are prompted to load a file, but then when you try it tells you it must be an image. There should be tags or custom fields at the task level. Milestones should have an option to not enter a date as sometimes it is used for planning a backlog (for our purposes) Also, an admin should be able to unfollow a project manually. I like that we are opted in to follow everything, but I have no way to remove projects that are not relevant to me whatsoever. Another MAJOR con that isn't specific to projects is just how unhelpful the tech support staff is. They seem to only be interested in closing the ticket, so much so that they don't always read the entire question or bother to try and formulate an answer, they just give you a link to their help desk and send you on your way. That has been the SINGLE most frustrating aspect of any and all Zoho products we are using.

Recommendations to other buyers: It's a really great starter tool for a small company. I could see it being a bit too basic or hard to manage for larger organizations.

Transformed my teaching.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer service is fabulous.

Pros: This may seem like an unusual use of this software but I use it to gather evidence of my 57 students per year who work together organising charity events as part of their music course. It gives them a real world experience and allows them to gain great experience using online project management software. This software is really easy to engage with and has a social media feel that they respond to.

Cons: Perhaps the only thing is that I'd like a group chat function within the app rather than having to leave to go to cliq. I'm finding getting to grips with cliq a wee bit frustrating but that could be me.

Zoho is the Project Management software that fits your needs - whatever they are

Dec 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Zoho is a great way to keep on top of your project management without requring a tremendous amount of time or skill to jump in. However, if you put in the time to learn about how to use the variety of features, it offers a wide range of options to meet many different needs, from time management to document management, to collaboration.

Pros: Simple enough for even the least tech-savvy member of your team to use, but packed with enough features to make serious project managers happy Unlimited users at any price point Multiple viewing options (Task list, Kanban, Dependency, Gantt chart) Easy to find answers to questions about how to use features Good price points for features offered Very customizable

Cons: Sometimes features are not intuitive to use Can't edit projects within Gantt charts without premium subscription Customization isn't always easy to manage

Capterra-loader

We use zoho projects to manage our software development and support tickets, simply put, it is ideal

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, consistently reliable. Great notifications and flexibility of configuration. Easy categorization of types of issues that can be tracked in a number of different ways.

Cons: Like most Zoho products, it is intended for a mainstream audience which can make it very easy to use but sometimes, it can be a little limited for power users although we have always been able to find a workaround for solutions that we are trying to achieve.

Overall: This software is central to how we run our business and I would heartily recommend it. There are many alternative solutions out there but this one does the job well for us and is very cost effective for small development and testing teams.

Zoho Projects, great compliment to Desk and Bugs

Dec 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great tool, This has had a positive impact on customer satisfaction. Working with our business partners Zoho Project improved accountability and tracking of who said one in a chain of communication.

Pros: Easy to set up and configure, Perfect to allow customers interaction with Services team and SOW projects. Integrated with Zoho Bugs. Security allows customers and staff to belong to multiple projects. Allows Milestones and Calendar events. Overview of Feed and Reports allow for a good top level view of projects.

Cons: Wish it had more Automation and Notification rules. Would like to send some updates to certain users.

I love keeping track of thing with ZOHO CRM

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It would take quite something special for me to try another CRM. ZOHO just keeps adding features and it is so easy to use.

Pros: I like the reminders and integration with other softwares. ZOHO is a big help in keeping me focused on what I should be doing and what I have done. I wish I used more of its features. There are just so many to learn and use.

Cons: The negative I have is that there are features which I know would help us more. It would be great to have ZOHO support or Customer Service send us emails reminders to try features we aren't using to the fullest or at all.

Be in control of your project

Apr 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: That is great when the bellowed service can suggest you the best way to manage your project. I like that I do not need to worry about possible integrations and so on, I just know that everything that I need (email service and so on) already exists in Zoho and synchronized the most convenient way. Also, it is reasonable to mention that here it is very thought out way to keep track of your project, see everything that you need in one place and make any changes at once if needed.

Cons: The only one thing that I am not truly satisfied is that Zoho is rather suitable for B2B than B2C service. I am freelancer project-manager and I got used to working with little/medium sizes projects, and I used to notice that service is more suitable for companies because of some reasons.

Capterra-loader

Free to start with, I found Zoho Projects easy to use as a Freelancer

Apr 25, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: For a single person startup requiring Project management that can be linked to the Zoho world of products, this is great. Initially, you have the option of a FREE version that allows up to 5 users and 2 projects to manage. Great to get a feel for how Zoho Projects operates. Integrates with Google Suite which will be a bonus for many. Paid version has several tiers to accommodate most businesses.

Cons: The free version is limited, you will need to have a paid version to get full benefits of Zoho Projects. Mobile phone app is a bit clunky and adding users to projects can be a pain (it isn't intuitive).

Capterra-loader

Extremely powerful, extremely affordable, but not always intuitive

Jul 10, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Zoho Projects has way more functionality that competitors in the same price range. We have unlimited internal and client users for one set (and very affordable) price, and we have all of the functionality (plus some) that we would find in far more expensive PM solutions.

Cons: Like other products in the Zoho family, support is difficult to get and exclusively comes from India. Functionality isn't always completely reliable, but it's rare that we need support.

Overall: Enterprise-level functionality at a low price that really benefits our business. We're committed to this platform because of all it does at such a low price.

Capterra-loader

Online Project Management and Collaboration at an incredibly low cost!

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having used other products, I have found Zoho Projects to be the easiest to configure and use as both an administrator of the product and as a project manager. Every feature that I need to effectively manage a waterfall project from a scheduling perspective is included in this tool. Top that off with the Zoho Apps and collaboration features, and you have a ecosystem that that could rivals any of the larger providers.

Cons: There are some Agile features in Zoho Projects, but to completely implement an Agile PM approach, you should consider Zoho Sprints instead.

Overall: Compared to other products that I've configured and used, this one takes the cake. It's just so easy. I find it much easier to work with, and that's resulted in greater productivity and visibility for my stakeholders.

Capterra-loader

Great software. A few display and navigation features could be twicked.

Apr 11, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: User friendly interface. Easy of use. Nice graphics. Good charts. And most of all provides an easy acces tool for reports.

Cons: Some features are redundant (like timesheets) I mean you can access from several places and that makes it a bit confusing. The descriptor columns on the tasks panel are not adjustable, if i want to see just some info in my screen t print a report there is alot of blank space. The timesheet aproval could be optimized. Somethins require more than one click to be done (like the add user feature) and that takes extra time.

Overall: Optimize our internal procesess

Project management tool with much social and collaborative options, a bit complex to use, you can't beat Free pricing.

Jun 27, 2018
3/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Good project tool for small projects and very useful for collaboration among members. The project template needs to be set-up by somebody that has managed projects before and has the trained eye for designing flows.

Pros: a Project management tool that offers much options and functionalities. It embeds collaboration as a core option. Free option will serve small projects that may work well enough for most business. Paid options will bring additional benefits.

Cons: complex to use and keep projects updated. collaboration tool is good but the tool lacks an "overall view" of where the project is standing as a whole (the focus is on individual tasks rather). Having a basic Gantt view of the overall project turned out very complex, close to impossible.

Capterra-loader

Simple and Easy for our business to use

Jan 12, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how easy it is for my team to track our hours for work each day. It is easy to track your hours for different clients so we can bill them based on the hours we work. It is easy for all of my co-workers to see what tasks need to be finished and to provide any notes about the specific task. Overall it's easy to use and easy to track products.

Cons: Sometimes it is hard to find where to find things such as the hours I have worked over a specific time span. I also don't really like the feel of ZoHo projects on the app. It's hard to navigate (maybe not so mobile friendly) and it appears to stop logging time once you lock the phone. (It logs the time but it looks like it isn't).

Stable and User friendly Project Management System

Jan 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using the Zoho Project Management Platform to manage the deployment of our Banking Software Product: NexorONE®. One of the features we appreciate is the ease of sharing content with our customers, allowing them to keep track of the process. Additionally, complex projects that integrate several parties are easy to set up.

Everything you need in one platform but with a learning curve.

Dec 13, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: It's been difficult to get some team members to utilize Zoho. I suspect it's because there are so many options and getting to the Kanban view (which we use most often) is nested under another option. If there was a way to set a default view whenever you open a project, that would be helpful. You could already have this feature, but the complicated nature of Zoho hasn't made it obvious where to set a default view.

Pros: It has all the features and tools I need for project management in one platform. It's easy to communicate with team members and track completion progress within tasks. It's possible to just use the features you need for your organization and ignore the others.

Cons: It has a steep learning curve because there are so many features and it's not always intuitive where certain tools are nested. There can be some version control issues because documents per task are lumped together in one tab in Kanban view. I sometimes have difficultly finding tasks that are assigned to me specifically. Documents opened within Zoho for collaboration often lose their formatting and are difficult to navigate.

Zoho projects has meant a great advance in the management of our projects.

Dec 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great ease of use, we have invited contractors, we have not had problems. Also the updates are interesting, allowing to add new fields to the projects, allowing to make more statistics.

Cons: As a negative, I would highlight the lack of integration with Onedrive, the errors reported in the generation of email notifications.

Zoho Projects

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software made it very easy to access information on and off site, being cloud based. It provides great ease with project management, keeping you on track.

Cons: Support is difficult. There are a lot of web-based texts to search through if you have an issue. It's easier dealing with a real person.

Easy to use email system.

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about this software is that it is free and comes with a lot of options for Zoho campaign items, tutorials and webinars. Also, cannot forget to mention no advertising.

Cons: Emails can be marked as spam but it would be nice if there was a feature to block unwanted emails.

Good with other Zoho add ons

Jun 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: works well for project management. Can be accessed on mobile app hat is advantage. Time sheet management is good.

Cons: Reports from Zoho projects are limited ones. Not useful unless Zoho Reports is added. Lot many features needs to be explored and used. User addition and management has issues many times. Timezone for reporting and syncing with Zoho Reports is major issue. Customized options for setting up projects or users are not available or very limited

Collaboration and Tracking becomes easy

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: UI looks good. Features like "Feed" "Dashboard" "Reports" "Gannt" and Etc will make your life easy while handling a project. It also have some usefull integrations as well.

Pros: 1. Pricing. 2. Collaboration is easy. 3. Easy to track.

Cons: Have some small bugs.

Recommendations to other buyers: Tracking the projects in mails or expensive tools? This product should help you.

Suitable for projects management

Dec 11, 2017
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Real time workflow, Complete options, interactive lay out, Dashboard, tools for Project management,

Cons: Displays to be improved,

Great CRM

Jul 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: very easy to use crm. all the features and settings to personalize and use data. I would recommend to new business. the uses are endless, literally there are tons of ways to use this program

Pros: easy to use and affordable

Cons: its costs money and it takes some effort to input data

Recommendations to other buyers: i would recommend this product to any new business

Capterra-loader

Zoho is a good product for individual and small company with comparatively less pricing.

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Working with Zoho is very easy to place the information for clients for a projects and paid and unpaid timings can also be track easily.
good thing is its integration with other Zoho services that helps and comes as an advantages.You can create custom forms for projects and tasks, allowing you to add and report on your want you're interested in. Overall It is good for task monitoring and projects discussion for individual and relatively small organisation.

Cons: I have faced issue while adding employees in several projects at once.
Mobile version is not much user-friendly.No tagging option in tasks which would enable easier categorization and reporting. other than this i can not see any major problem working with this.

Easy to use and plan tasks or projects

Nov 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: There are a lot of different features available in terms of layouts, projects, and tasks. I mainly use it for planning out current and future tasks or projects. You can assign users, mark priority, and due dates.

Cons: It takes a little bit of practice if you're new to using it since there is so much functionality. However, once you figure out how everything works, it's pretty easy to use.

Awesome tool! Males managing and executing projects efficient and easy

Mar 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you have multiple projects that multiple persons contributing to the completion of the project. It allows for the seamless communication and tracking this ensures all aspects of the project are completed within the specified time.

Cons: The layout takes some getting used to, and you get the full function of the platform if you are using the related zoho platforms as well.

Great Project Ecosystem

Jun 13, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We were introduced to the Zoho Projects Ecosystem early 2017 and loved how intuitive the system was. It opened up new ways for our Dev and CX teams to interact and collaborate within each projects.

Pros: Collaborative environment intuitive interface Gantt Charts and usability reports User Statistics & Task / Milestone breakdown views Dependancies and Project templates

Cons: Support is not available during ops hours for North America which makes it difficult, if not impossible to learn unless we spend time late night to connect with Support

Recommendations to other buyers: Hire a firm that consults on this suite

Zoho Projects is what small businesses need to keep ahead

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We have multiple departments within a small business that take projects from start to finish. With Projects we are able to create tasks specific to each department and even team member in order to track cost for each project. It has helped so much with determining resource allocations and staying on budget.

Pros: Easy to use It has a mobile App You can customize everything

Cons: It might seem daunting starting from scratch, you really have to have an idea of how your company's setup is going to look before you can start.

Recommendations to other buyers: Try it out, it's fairly cheap and a great way to customize project time/budget tracking for each company's needs.

Indispensable

Apr 12, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: * Powerful package of the right tools for team collaboration
* Able to edit certain files online in documents area
* Gantt Chart is really helpful.

Cons: * Sometimes the notification system breaks down which is a big headache. About a month ago they seem to have put this issue to bed and I hope it is gone for good.
* Should make it easier for people to collaborate on a file in documents area
* Feeds are sometimes confusing.

Overall: Good organization of files
Collaboration on a project
Can track working time
Task management

Great Tool for Organization and Timeline Management.

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I handle work with a lot of independent contractors, and this is a great tool to see what projects are being worked on and I can get updates and uploads from people out in the field.

Cons: I have the same con for all Zoho softwares. They are all sold separately! I would love to be able to integrate this with Zoho CRM without breaking the budget.

Great product for small businesses

Dec 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoho Projects is a tool that can significantly help your company planning and keeping track to your projects, activities and expenses, being integrated with Zoho Invoice or Zoho Books.

Cons: The general interface could use some redesign, but only if it keep everything as simple as it is now. The email notification system could be improved.

I have been using zoho for last one year in my company

Jun 21, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use by employees to fill their time logs on daily basis for authentic capturing of efforts.
Ease of extracting data for mining results.

Cons: Although new/updated Dashboard provide more details. It is becoming difficult for entering efforts in different project and different tasks and sub-tasks. Also it is bit difficult to edit and modify time logs entered earlier. Creating different subtasks is difficult as the project progresses.

Overall: Ease of project wise tracking of efforts for Profit/Loss analysis.

Doubled our team production!

Dec 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly, having features that are most required for a software/web portal development team quick tasks creation, automatic template replications, Mobile apps, Google Apps Integrations are awesome.

Cons: UI requires a bit time to get used to for new comers. tasks creation and management area can be more intuitive i feel.

It works great for projects of any size really the issue comes with integration with other platforms, apps, and tools.

Feb 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The software works well for project management. It can be accessed from a mobile app. That is quite an advantage. Time sheet management is good.

Cons: Reports from Zoho projects are limited ones. Not useful unless Zoho Reports is added. Customized options for setting up projects or users are not available or very limited.

Learning curve but worth the effort

Oct 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Gantt Charts and time management sheets work great and are definitely what we use the most. The ability to assign resources to a task is also really neat. The feed style is easy to navigate and intuitive, kind of like scrolling through facebook.

Cons: High learning curve for new users. Some of our team had difficulty getting acquainted with it. Cannot save filtered views. Free version is not very useful, but we were only using it as a trial to see if we liked the software.

Zoho is Great for Project Management

Dec 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I enjoy Zoho and have suggested it to other departments in my company.

Pros: Zoho is fairly straightforward and easy to use. It's easy to keep track of projects and deadlines. I like the ability to track time and generate reports.

Cons: Zoho is constantly upgrading their product, which in turn can make it difficult to keep up with changes.

Great to work with my team

Dec 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It has been very helpful for me as we are a company with people working around the world, especially the tasks feature which we use the most

Cons: this stage for me personally the only con would be that you can not invoice Tasks individually when synced with zoho invoice.

Zoho Projects, Really Good

Dec 09, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy of use and integration

Cons: Lack of a good budget control

Overall: Zoho Projects is very consistent in terms of easy of use and flexibility as the other products of the Zoho Suite. There is only one feature that it would be great to be included is to have a programmed vs executed Chart, and a Budget control (programmed vs Executed)

A great software for your projects

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Availability to organize complex projects into milestones, task lists, tasks and subtasks. It also provides control for recurring tasks and dependencies. It also has a Feeds page that helps users and the manager to stay updated in an easy and social way.

Cons: The product it's really good, and I am comfortable with all the features. The only things to improve, could be a new and better design.

Powerful Project Management Software

Feb 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Lots of features and constantly innovating! Lots of things like milestones, task lists, tasks, and sub-tasks to manage your projects. Simple navigation structure.

Cons: Reporting tools can be improved; they don't have sufficient filters. Also, there isn't an easy way to see tasks staggered withing task lists or projects so as to get a complete view of a project.

Overall: Great value for money!

Project management across functional groups

Jan 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This is very useful for tracking projects across functional groups for a medium-sized business. The functionality is easy and non-program managers can use and understand tasks and schedules.

Pros: easy to learn and use - online tutorials are excellent Features are intuitive and scheduling and tracking are straightforward

Cons: This is designed for software projects, so some features are not always relevant to other projects.

The product that makes project management easy

Apr 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Zoho Projects is web-based so anyone and from anywhere can access the service. It has a fairly comprehensive set of features for project management, task and time tracking. The pricing is affordable for small businesses and startups. Zoho Projects is used across the whole organization for both internal and external projects. It allows us to organize all company and project level activities in one place that is accessible by everyone we provide access to at a reasonable cost.

Cons: The default font size in Pages is very small. Even if you select all of the text and increase the font size, any links will remain in the small font size. You must edit the source code to change the font size of links.

Good Product at a Good Price

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Good value! Great for project management and tracking the whole process from start to end for task completion for clients. Software is user friendly. Multiple layout features. Gives reminders to help you stay on course. Supports efficient project collaboration amongst peers. Has made my life easier!

Cons: In the beginning there will be a learning curve. Be patient to get comfortable with features. I needed to get a premium subscription to edit projects. The design could be upgraded. Wish reporting had more filters and included specific and detailed information about the project.

Great Software but also a work in progress

Oct 10, 2013
4/5
Overall

Comments: Currently being used as a tracker for projects at our Engineering Firm. It seems to provide the "works" that our engineers like, such as Gantt Charts, different task views, and detailed task management. However, we require some customization because we use their "Projects" tab to report our overall progress. I've asked them to help add certain features (one of which was to add a % completion bar on the page next to each project) which they DID do! I was impressed that they made an effort to customize. However, there are additional requests I have put in that are on the "to-do" list which could take time. For the price we pay and functionally, its a great investment. Their email support is usually very responsive and address my issues in a timely manner. Plus they have a freemium version which, hey, would never hurt to try.

Pros: Gantt charts (SUPERB) Hierarchical tasks (parents + subtask creation) Dependencies for tasks Dropbox integration Zoho-sheet editiing of files THROUGH projects (very valuable)

Cons: Projects is slowly upgrading itself to a more 'perfect' software. Some customization needed based on industry/client needs

Great so far!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to use, and you become comfortable navigating through the systems rather quickly.

Cons: I had a few issues where I was wanting more customer service . You are able to have a live chat right from the app, but if I had known that before hand, it would have helped me out and saved me time.

From many parallel tools to one single project overview tool

Dec 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Perhaps an idea to add some tools or overview to also support agile ways of working like Scrum.

Pros: Many options to followup and create structure in projects, each project with own feed which allows all team members to quickly stay up to date with latest status, integration with chat functions per project or general to have information more bundled, next challenge is to make sure more colleagues all use the same tool

Cons: Product is continuously in development, this gives sometimes new features or new buttons which are not always clear, for some colleagues this requires more coaching to keep using it, for most users it works very intuitive

Capterra-loader

Good software

Dec 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I enjoyed the functionality of the Zoho Projects software. Everything was streamlined and easy to use.

Cons: When using the software, everything was smashed together making the screen look very busy. This was troubling when trying to encourage others to use Zoho.

Overall it is best product in use. It will be more help, if it will be more user friendly.

Apr 12, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: 1)Timesheet management.
2)Billable and Non billable concept.
3)Tasks Management for each user.
4)Export Excel sheet concept

Cons: 1)If I need to close the task i need to click on it then only i can close it.
2)I f i forget to stop timer it didn't get stop

Great tool for product management

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall it's a great product and a simple one that enables developers to use easily.

Pros: What our organization likes about the product is that it has a simple to use interface, with Kanban for Agile our lifecycle management and support resource views to see how loaded people are each week.

Cons: We are hoping that more features will come especially when it comes to at source feature tracking and more features when it comes to Agile especially for Scrum flows and iterations.

Good, but not good enough

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Cloud based, intuitive UI

Cons: For the price of express version, no dependencies, no sub tasks, and no exclusion of weekends and holidays. Cheaper (free) alternatives with those features do exist.

Overall: Trying the Express version. Pretty straight forward, reasonably intuitive UI. I'm starting up a company, so costs are limited. There are 3 main deficiencies that have forced me to look for alternatives: 1) no dependencies, 2) no sub-tasks, 3) can't skip weekends and holidays.

The upgrade to premium has those features, but it's little expensive. Not as convenient to share select project details with customers, but manageable and with much better feature set.

Recommendations to other buyers: If the express version had those 3 things, I never would have looked for alternatives.

As good as Quikbooks

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: support has been very responsive, their live chat has always been available, and for the most part is able to answer most of my questions, when support cannot find the answer, they tend to be a bit long with a repsonse, but in the end it will get answered, but like I said 90% of the time they have the answer.

Pros: Feature set and capabilities, once you learn the basics of the tool its actually pretty fully featured

Cons: Integrations with Paypal is not all that smooth, they also include a payment platform integration called WePay, it works good, charges less than PayPal so I just created an account with them instead of trying to get Paypal to work. Using WePay no problems at all.

Best price value relationship for projects management systems

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This is a great entry-level system. Anyone who has not used project management software before will find in Zoho Projects a powerful tool to get started. For experienced users, Zoho makes collaboration and tracking an easy task. The fact that you can start with a free version makes it even more attractive.

Pros: Easy to use, great user - interface continued improvements, integration with Zoho CRM and integration with other market applications, useful reports, exceptional support and collaboration facilities.

A good project management tool for the Project manager

Apr 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: It has a Reasonable monthly cost. It consists of Advanced communication features and has Varied integrations

Pros: I like Zoho project as it has lots of wonderful tools and like the ability to access Zoho via its mobile app or the web based version.

Cons: Many of the useful project management features, like bug tracking, time tracking, and Dropbox integration, are available only in the more expensive plans or by paying an additional monthly fee.

Reasonably priced backed by good product and great service/support

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using Zoho Projects for over a few years for providing Project Plan for each of my new customers implementation. Great product and simple to use.

Sufficient but could improve

Apr 20, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Perhaps is just that our operation is unconventional but we still find the interface a bit heavy.

Pros: Timesheets tool is an awesome feature to which we rely a lot. Task Management is also great to assing resources and keep the track of it

Cons: As a manager I struggle a lot when need reports, which is a tool that is sold separately. Also our business requires one person to be involved in many different projects and sometimes its overwhelming for the team.

Easy to use especially on the phone

Jul 13, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The software easily adopts backlog procedures. With Zoho, creating tasks lists is simplified and one can relocate task lists to a current sprint when priorities change. The software is also efficient with mobile technology.

Cons: Uploading and downloading files is time consuming using the software and the file sharing feature is equally limiting. The software is expensive for its simplified features especially for ten or more users.

this is a basic project mgmt tool with limitations

Jan 15, 2015
2/5
Overall

Comments: we attempted to use this as a project management tool when we were implementing a new ERP system but we quickly outgrew it. the biggest flaw is the way it handles tasks and milestones. it becomes one big list that's difficult to navigate and difficult for users to understand. even the system itself became clunky as we were constantly expanding and collapsing different sections trying to view the related tasks. we were also very limited in the reporting we could do. I think this tool would work well for small scale projects

Pros: very low cost easy to get up and running quickly

Cons: too simple - tasks and milestones quickly grows into a giant list that's difficult to manage and becomes clunky in the interface. this app would be best served on small projects

Able to turn a complex project into smaller and easily manageable units

Jun 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It allows me to see the Gantt chart as a summary of the progress of the project.
Offers advanced analytics
Its collaborative software connects all team members, even remotely.
It can be integrated even with Google Apps and Issue Tracker to register incidents.

Cons: It does not automatically copy the projects with the same users.
Your control panel may seem simple when you configure.

Neat little project manager

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like Zoho project as it has lots of wonderful tools. My favorites are the ability to assign tasks and separate them into task lists, milestones and subtasks. This is very handy as it lets you keep track of every component of a project without getting overwhelmed. The layout and design is also very good as it makes it easy to keep track of everything.

Cons: No major complaints. It seems to be more geared to software development, which can sometimes make things a little confusing when using it for other stuff, but this is only a minor issue.

excellent Project Management Software

May 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoho Project Very good for project Management and How many time Developer spend time on each Task..Owener easly Know This

Cons: Zoho Project is Overall Good but it is Little Bit slow and I want to make tasks right in milestones. I don't like having to create a task list in a milestone, then put the tasks in the task list.

Overall: Overall it is good for Project Manegement

Award winner

Mar 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and affordable Good Pricing Collaboration is easy Easy to track. Real time workflow, Complete options, interactive lay out, Dashboard, tools for Project management, Works well for project management. Can be accessed on mobile app hat is advantage. Time sheet management is good.

Cons: Have some small bugs. Its costs money and it takes some effort to input data No privacy between users no privacy for clients from users Emails can be marked as spam but it would be nice if there was a feature to block unwanted emails.

Clean, flexible project management

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have tried many PM software platforms, and I find that most are more complicated than I need. I have used various Zoho products for nearly a decade, and when I saw Projects, I had to give it a go. It has all the PM features you need with a clean, straightforward interface. It was easy to understand and get set up, and easy to follow multiple projects through. It's flexible enough to accommodate multiple PM approaches (which is great, since different projects sometimes benefit from different styles). As with any software, there are some features that I would like to see done differently, but I suspect that's largely a matter of preference. No real complaints - it's a great system!

Capterra-loader

Easy to understand and use

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: simplicity is what all i can say, i've tried several other tools before this, but this one became close to our team.

Cons: Time tracker could've been available in the free version or option to opt for particular services at lower price than the regular full plan could've been provided.

Overall: Good productivity and helps in planning tasks better.

Been using this product for the past 6 month for website development.

Jul 10, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like how multiple people able to share spread sheets at the same time. Everyone is able to edit at the same time.

Cons: I don't like how it have to take a certain format to work. I have to turn my excel sheet into a different format which looses a lot of the layout properties.

The customer service is extremely responsive and helpful.

Mar 08, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I thought the customer service for the software was extremely helpful in answering any of the questions I had and really knew their product.

Cons: I think the software could use a good update as I experienced bugs time to time and the lack of privacy among projects was an issue.

I like the fact zoho isn't a big company seeking funding to monopolize the market.

Jan 23, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: Zoho projects is fairly intuitive software with a good layout. I like the app as well, it has a simple layout and works.

Cons: Wish I could make tasks right in milestones. I don't like having to create a task list in a milestone, then put the tasks in the task list.

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

This product is outstanding and easy to use.

Oct 10, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The product is user friendly and will update events to an external email account. It has a mobile app which helps when I'm out of the office.

Cons: It would be nice if this product integrated more with the Zoho People. Also more capability in the mobile app would be helpful.

Overall: It opened a new way to look at Projects from an Organizational point of view.

Vendor Response

by Zoho Projects on December 19, 2017

Zoho People Integration is in final stages of development, should be available in Q4 2017. Edit: Hey David! Zoho People integration is available now.

Zoho Projects review

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: 1. Value Price 2. Easy to Use 3. Complete Functions and Module 4. Integrated with Others App. ( Internal = many Zoho Apps. and External = many many )

Pros: Full Functions , Easy to use , Value Price

Cons: A bit confuse with many zoho products ( some intersect , some dis-intersect )

Wrost Support Ever! Decent Product

Apr 03, 2013
1/5
Overall

Comments: The support is terrible. They have calls routed to India and no one EVER picks up and when they do its a US based company who can ONLY take messages. When you leave a message NO ONE calls back! They email you about it. If I wanted an email response I would have emailed you in the first place!

Pros: Clean interface

Cons: The support is terrible. They have calls routed to India and no one EVER picks up and when they do its a US based company who can ONLY take messages. When you leave a message NO ONE calls back! They email you about it. If I wanted an email response!

Project management with zoho crm integration

Aug 30, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: works fairly well so far. We are still working out a few kinks with process, but it seems to be meeting our needs. I'd recommend this product over MS Project any day

Pros: Easy to customize and integrate with CRM

Cons: FAQ / KB isn't the easiest to navigate

Great Tool to start your Project Management

Apr 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the ability to access Zoho via its mobile app or the web based version. It helps when I need a quick update on the progress while on the road with the mobile app. It's integration with G Suite is important to me.

Cons: Although the pricing is fairly competitive.
It should have another tier like lite for small development team of 2-8.

Simple interface which hides a powerful project management tool

Oct 19, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The interface is clean and simple and allows the user to access a diverse feature set of key project tools. Offers alot of integration with other services which is useful if transferring between different products

Easy to use project management tool without a lot of cool features

May 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Really like this software and it's much more affordable than lots of project management platforms out there.

Pros: Easy to set up and maintain. Easy to assign other users to tasks. Dashboard are easy to read and follow, and tasks are easy to update.

Cons: I would like to find a way to change the start date on tasks within a project when they're entered incorrectly or change. Otherwise it's easy to use.

Very good integration with google services

Oct 24, 2013
5/5
Overall

Comments: Very good integration with google services makes life easy for google apps user like us to on board the service. Very reliable and easy to use and get others to use. One of the best features is real project management set up, with milestones and tasks associated with projects. There is also an iPhone app that must be enabled by the account admin before users can access projects on their iPhones (must be on a paid plan to use the app )

Pros: google apps integration cost iOS app

Cons: some enterprise features still missing

Easy to setup and user friendly

Dec 12, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Would like to allocated resource time from the mobile app per project and not associated with task as users could be doing multiple tasks per day

Pros: Its simply to use for projects, allows controlled access to projects allocated to users and contractors. Custom fields are a great option for our user. Issue tracker per project is a great feature.

Cons: Resource allocation is a bit basic. Cannot select custom fields to be displayed on the Gantt charts. No exclude filter and the filter is limited to 10 items only.

Happy with Zoho

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We like Zoho and will continue to use their platforms in one way or another. They have all the tools to make you successful if you use them

Pros: It was easier to set up and use in comparison to some of the other platforms out there. Cost was another factor that made us feel strongly about the software. You get a lot for the money you invest.

Cons: It is very good for tracking IT projects or projects that occur under one umbrella. We are working more in a near structure and it was a bit more difficult

Project Helper

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the collaboration and especially the mobile app

Cons: There is a lot to learn and can be a big task.

Overall: I have used Zoho Projects for some internal projects we are working on and I have like the collaboration and the features with Zoho Project. It has helped keep us updated and together with increasing our success. We have only used it on a small portion but we like it and will use it on some larger projects. We are also looking into Zoho People to help us track training needs with our staff.

Recommendations to other buyers: Keep up the good work. Keep making it useful as you have already done.

Feb 26, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support
1 / 5
Value for Money

Oct 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Seems like a very useful product, but not as user friendly as I'd like.

Oct 20, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: It has a lot of features, and is clearly a good way to track progress on complex projects. I like the reminders feature, which is very helpful for keeping me on track.

Cons: Because it has so many features, I find it complicated to use/easily find the feature that I want to use in a particular moment. The user interface is not user friendly, at least for me. Perhaps it gets better with more experience.

Overall: Staying on track on big/complex projects.

Good When Used With Zoho Suite

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: I was working on a project that used Zoho Projects as the management tool. It works great for projects of any size really the issue comes with integration with other platforms, apps, and tools. You really have to be an all Zoho kinda operation to really reap the max benefits from Zoho Projects. If that's not an issue then you should be in great shape.

Free Trial did not offer enoughh time or features or projects

Apr 07, 2017
3/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: I started ( and ended) using the free trial. This application certainly could be easier to use . I imagine that it would be had the free trial provided the opportunity to properly assess the product.

Pros: Simple navigation. Clean looking interface, multiple views

Cons: Not enough features in the free trail to adequately assess

Recommendations to other buyers: I recommend you not put too much effort info the trial version unless you are certain that you will be upgrading to one of the non-free versions (in which case , you already know more about how it works than I was able to determine with the free trail)

Too much information in one place

Mar 30, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Once you get to spend some time getting to know this software, I becomes easier to work with. I like that you can see all of your teams tasks on the calendar, so it's easier to see what everyone is doing at the same time.

Cons: I found it a bit confusing and complex. It requires a lot of time to get familiar with and it isn't very intuitive, so you need to spend time looking at how things work on this software.

Not a very good experience, I'm afraid.

Jul 01, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: I want to like this product. But unfortunately I cannot. I tried it out for 6 moths and it was not a very good experience.

Cons: The lack of its ability to actually function and provide the services it claims to. The early versions of this app actually worked.

Time Zone issue

Apr 26, 2017
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Pros: Can't say

Cons: Time zone problem for anyone in U.S. or Americans who want to synchronize their projects

Overall: Tired to sign up and try to use but they only list time zones in Europe and Africa. Not one American time zone - which will make it impossible to synchronize our project management.

Recommendations to other buyers: Use only in Europe or Africa.

Easy Project Management Tool

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: We have been using Zoho project tool, since last 6 months and we found it very useful to track your Projects. You can create Project milestone which helps to track the progress of a particular project. We can also assign projects to staff and keep watch on the progress.

Cons: The cons are not very much. But we found it very difficult to configure the Zoho project. It should be user-friendly.

Overall my experience has been positive with timely invoicing prompts.

Feb 01, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the efficiency of the software. It is easy to use. The tech and customer service I have received has been excellent.

Cons: I did not like the projects tabs that had too many options to effectively organize tasks. I would prefer project reminders to keep tasks from falling through the cracks.

Overall: It has made the invoicing process quick and easy. Thank you.

Zoho is the ultimate Project Planner SaaS

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Zoho is a highly productive Project Planner with almost all the features of some of the other existing tools. However being SaaS, it is pay as you use and scalable. Reporting and Dashboards templates are available for quick use.

great collaboration tool for small teams

Dec 10, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: it's really easy to set up and offers the ability to create new threads for differenet projects /deliverables. Easy to only the right people on a project.

Cons: It' s not as user friendly as you'd think. It 's userface is a bit outdated and not very intuitive. Reviewing past threads is inconvenient and cumbersome.