# nCino’s Mortgage Suite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about nCino’s Mortgage Suite Software - reviews, pricing plans, popular comparisons to other Mortgage products and more. Source: https://www.capterra.com/p/169464/The-Nexus --- # nCino’s Mortgage Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) nCino’s Mortgage Suite ## What is nCino’s Mortgage Suite? Unlock new levels of efficiency and profitability with nCino’s U.S. Mortgage Suite (formerly: SimpleNexus). The cloud-based solution automates application, origination, and closing, delivers modern customer convenience, surfaces data insights, and simplifies incentive compensation management. ## What is nCino’s Mortgage Suite used for? [Loan Origination](https://www.capterra.com/loan-origination-software/)[Mortgage](https://www.capterra.com/mortgage-and-loans-software/)[Loan Servicing](https://www.capterra.com/loan-servicing-software/) Top alternative Featured Overall rating Based on 126 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for nCino’s Mortgage Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ncino.com/&name=nCino’s Mortgage Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### nCino’s Mortgage Suite 4.8 (126) VS. [4.8 (285)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (126) Ease Of Use 4.7 (284) Value For Money 4.8 (98) Value For Money 4.7 (185) Customer Service 4.7 (112) Customer Service 4.8 (277) ## nCino’s Mortgage Suite alternatives Highest Rated [4.9 (35)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting price $75000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (8)](https://www.capterra.com/p/193776/Centrex-CRM-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (6)](https://www.capterra.com/p/10018704/TaskSuite/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (24)](https://www.capterra.com/p/156079/Loandisk/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/169464/The-Nexus/alternatives/) ## FAQs about nCino’s Mortgage Suite Overview ### What problems does nCino’s Mortgage Suite solve? nCino’s Mortgage Suite solves slow, manual mortgage intake by making applications, document uploads, and borrower communication easier across mobile and web. It reduces confusion for non-technical borrowers, cuts repetitive data entry for loan officers, improves applicant tracking, and simplifies user administration for mortgage teams, referral partners, and administrators. Answer based on 40 reviews Overview ### Which roles and teams benefit most from nCino’s Mortgage Suite? nCino’s Mortgage Suite is most used by loan officers, mortgage originators, and branch leaders who need to manage applications, track pipeline activity, and move borrowers through the lending process efficiently. Realtors, real estate agents, and marketing teams benefit from better communication, referral coordination, and visibility into loan status and client progress. Answer based on 126 reviews Overview ### What company size and industries is nCino’s Mortgage Suite built for? nCino’s Mortgage Suite is built mainly for small businesses at 44% of reviewers and Financial Services organizations at 40%. It serves mortgage lenders, IMBs, banks, and credit unions, with additional adoption among midsize businesses at 36%, Real Estate at 24%, and Banking at 13%, especially for loan origination. Answer based on 126 reviews Features and Usability ### What are the key features of nCino’s Mortgage Suite? nCino’s Mortgage Suite includes core mortgage features like online applications, loan processing, document management, and electronic signature, plus a client portal for borrower status tracking and communication. Differentiating capabilities include mobile document upload, client notifications, pre-qualification and pricing tools, and third-party integrations with loan origination systems. Answer based on 40 reviews Integrations ### Which third-party tools and platforms does nCino’s Mortgage Suite integrate with? nCino’s Mortgage Suite integrates with 8 third-party tools, including Encompass and Anthology Encompass for loan origination workflows, plus EncompaaS, BYTE, Calyx Point, Equifax, Finicity, and MeridianLink Mortgage. Reviewer mentions highlight Encompass connections for automatically importing applications, managing borrower documents, and tracking outstanding tasks. Answer based on 16 reviews Getting Started and Support ### How good is customer support for nCino’s Mortgage Suite? nCino’s Mortgage Suite provides dependable client support and onboarding for most mortgage teams. Loan officers and lending staff often find implementation straightforward and appreciate being able to step in when borrowers get stuck, though some teams report slower issue resolution, detailed troubleshooting requests, and usability challenges for less tech-comfortable clients. Answer based on 23 reviews Getting Started and Support ### What training and onboarding options does nCino’s Mortgage Suite offer? nCino’s Mortgage Suite provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide on-demand walkthroughs. Answer based on 6 reviews Getting Started and Support ### What customer support options does nCino’s Mortgage Suite offer, and how do users rate the experience? nCino’s Mortgage Suite offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users generally describe support as helpful, knowledgeable, and quick during onboarding, implementation, and issue resolution. Some report uneven response times, requests for very specific troubleshooting details, and occasional frustration when admins need answers quickly. Answer based on 34 reviews Features and Usability ### How well does it handle document uploads for borrowers? nCino’s Mortgage Suite makes borrower document upload simple through mobile and desktop workflows. Loan officers, borrowers, and real estate partners like secure uploads, status visibility, and LOS syncing, but some teams mention file size limits, occasional duplicate uploads, and a need for easier email attachment handling in the mobile app. Answer based on 23 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Management 4.7 (67) 61.19% of 67 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Online Applications 4.8 (54) 61.11% of 54 reviewers that rated this feature as important or highly important Ability to fill out and submit application forms on the web Electronic Signature 4.9 (50) 58.00% of 50 reviewers that rated this feature as important or highly important Digitally sign online documents Loan Processing 4.7 (50) 54.00% of 50 reviewers that rated this feature as important or highly important Collect, organize, and prepare loan information to send to the lender for approval Compliance Management 4.8 (49) 36.73% of 49 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Pricing Management 4.7 (33) 30.30% of 33 reviewers that rated this feature as important or highly important Tool used to determine accurate pricing and product eligibility for borrowers nCino’s Mortgage Suite 24 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Report customer payment history and outstanding debts to credit bureaus Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digitally sign online documents Collect, organize, and prepare loan information to send to the lender for approval Type of loan used to purchase real estate Expand services to areas outside of the home location, functioning as an extension of the home location. Ability to fill out and submit application forms on the web The initial step in the mortgage workflow Tool used to determine accurate pricing and product eligibility for borrowers Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Securely stores data to prevent data loss or breaches Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Features 4.7 (126) 4.7 Based on 126 reviews ## Pricing Value for money 4.8 (98) Value for money 4.8 (98) 4.8 Based on 98 reviews ## Integrations [ Calyx Point](https://www.capterra.com/p/73554/Calyx-Point/)[ MeridianLink Mortgage](https://www.capterra.com/p/123177/LendingQB/)[ Equifax](https://www.capterra.com/p/176344/Compliance-Solutions/)[ Encompass](https://www.capterra.com/p/135344/Encompass/)[ Mercury](https://www.capterra.com/p/134452/Mercury-xRM/)[ Finicity](https://www.capterra.com/p/236810/Finicity/) ## Support, customer service and training options Customer Service 4.7 (112) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (112) 4.7 Based on 112 reviews ## User reviews Overall rating 4.8 Based on 126 reviews Filter by rating 5(103) 4(21) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Production Manager Banking ### "SimpleNexus to NCino - An Unfortunate Sale For Mortgage Companies" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 June 17, 2024 I despise using the NCino platform - from point of sale through closing, the platforms half-witted default settings and lack of customizations create a sub-average platform. NCino took a great product, stripped it down, and destroyed the UX. Pros Not much - nearly every change since NCino's acquisition of SimpleNexus has been a negative. NCino has made certain pages look cleaner, but other than minor appearance tweaks, there have been no tangible improvements. Cons They stripped a large number of customizations, adding time and effort to each and every loan application, and creating friction in the origination process. Default options are lackluster and underperforming, and the lack of customization options that were previously offered have been immensely burdensome as today's product is vastly inferior to the product UX pre-NCino Switched from [Blend](https://www.capterra.com/p/189005/Blend/) At the time, SimpleNexus had some great features that Blend lacked, with a better pricetag and an innovative product roadmap. Unfortunately, much of what was great about SimpleNexus is now defunct under NCino's management. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Devin C. Mortgage Loan Officer Financial Services ### "Easy for my clients to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2023 Great app for lenders! Pros Sending an application to clients is easy. The app has a nice loan calculator. Cons It’s not organized as much as I’d like. But once you know where everything is, it’s no problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rita K. assistante Human Resources ### "simplewnNexus outils de pret " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 18, 2023 Pros simplewnNexus outils de pret pour entreprise et particulier Cons le logiciel simpleNexus pas trop reconnus Switched from [Triton Administrator 5](https://www.capterra.com/p/186082/Triton-5/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mike B. Senior Loan Officer Banking ### "Great App!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2023 Pros Very functional and easy for borrowers to use! Cons Nothing. I like it all! It has made me way more productive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Amy C. Relationship manager Financial Services ### "Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2023 Pros Ease of Use and input of information..I like the ease of this system. Cons Keeps forgetting information and not inputting client information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jared R. Realtor Real Estate ### "Great platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 9, 2023 Reminds me to follow up with clients that may need assistance gathering informat Pros As a realtor using the app to connect clients with my lender, I wish all lenders used this platform. I can easily check in on my clients without calling the lender Cons I don’t have any complaints about this app Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Real Estate Broker Real Estate ### "Love it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2023 Pros The easy to use interface and client notifications Cons Not more abilities to customize or personalize Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Loan Officer Retail ### "Great Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2023 Pros Great platform, easy to use and can do application in Spanish or English. Cons Automatic tasks sent when already provided. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Rebecca A. Processor Real Estate ### "Processor/LOA" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2023 SimpleNexus has streamlined our process for the whole team. From sharing the app to viewing final disclosures and everything between it is one place for the client and the full team to use without trying to remember who requested something or who it was emailed to. Everything stays with the contact through the whole process. It really reduces multiple requests and lost information. Pros The best thing is the connection with our LOS. The direct and automatic uploading of applications/documents is a HUGE time saver and keeps things organized. Cons Our company has limited the e-sign process to be for licensed parties only. If there was way for unlicensed processors to request e-signatures in Encompass it would be great. But I think it is an issue with my company, not SimpleNexus. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FD Fahad D. Android Developer Computer Software ### "Good tool for Managing your Loans" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 3, 2023 Great Pros I use SimplyNexus for personal management of my loans, documents and other important financial related tasks, y it is extremely great Cons Sometimes the e sign feature does mot work properly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/169464/The-Nexus/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [LendingWise vs nCino’s Mortgage Suite](https://www.capterra.com/compare/166706-169464/LendingWise-vs-The-Nexus)[Mortgage Automator vs nCino’s Mortgage Suite](https://www.capterra.com/compare/169464-191761/The-Nexus-vs-Mortgage-Automator) [The Mortgage Office vs nCino’s Mortgage Suite](https://www.capterra.com/compare/9277-169464/The-Mortgage-Office-vs-The-Nexus)[Plaid vs nCino’s Mortgage Suite](https://www.capterra.com/compare/169464-174384/The-Nexus-vs-Plaid)