# nCino’s Mortgage Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about nCino’s Mortgage Suite Software - reviews, pricing plans, popular comparisons to other Mortgage products and more.

Source: https://www.capterra.com/p/169464/The-Nexus

---

# 

 nCino’s Mortgage Suite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

nCino’s Mortgage Suite

## What is nCino’s Mortgage Suite?

Unlock new levels of efficiency and profitability with nCino’s U.S. Mortgage Suite (formerly: SimpleNexus). The cloud-based solution automates application, origination, and closing, delivers modern customer convenience, surfaces data insights, and simplifies incentive compensation management.

## What is nCino’s Mortgage Suite used for?

[Loan Origination](https://www.capterra.com/loan-origination-software/)[Mortgage](https://www.capterra.com/mortgage-and-loans-software/)[Loan Servicing](https://www.capterra.com/loan-servicing-software/)

Top alternative

Featured

Overall rating

Based on 126 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for nCino’s Mortgage Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ncino.com/&name=nCino’s Mortgage Suite)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### nCino’s Mortgage Suite

4.8 (126)

VS.

[4.8 (285)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (126)

Ease Of Use

4.7 (284)

Value For Money

4.8 (98)

Value For Money

4.7 (185)

Customer Service

4.7 (112)

Customer Service

4.8 (277)

## nCino’s Mortgage Suite alternatives

Highest Rated

[4.9 (112)](https://www.capterra.com/p/191761/Mortgage-Automator/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (26)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/)

Starting price

$75000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (8)](https://www.capterra.com/p/193776/Centrex-CRM-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (6)](https://www.capterra.com/p/10018704/TaskSuite/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/169464/The-Nexus/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Management

4.7 (67)

61.19% of 67 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Online Applications

4.8 (54)

61.11% of 54 reviewers that rated this feature as important or highly important

Ability to fill out and submit application forms on the web

Electronic Signature

4.9 (50)

58.00% of 50 reviewers that rated this feature as important or highly important

Digitally sign online documents

Loan Processing

4.7 (50)

54.00% of 50 reviewers that rated this feature as important or highly important

Collect, organize, and prepare loan information to send to the lender for approval

Compliance Management

4.8 (49)

36.73% of 49 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Pricing Management

4.7 (33)

30.30% of 33 reviewers that rated this feature as important or highly important

Tool used to determine accurate pricing and product eligibility for borrowers

nCino’s Mortgage Suite 24 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Report customer payment history and outstanding debts to credit bureaus

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Digitally sign online documents

Collect, organize, and prepare loan information to send to the lender for approval

Type of loan used to purchase real estate

Expand services to areas outside of the home location, functioning as an extension of the home location.

Ability to fill out and submit application forms on the web

The initial step in the mortgage workflow

Tool used to determine accurate pricing and product eligibility for borrowers

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Securely stores data to prevent data loss or breaches

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Features

4.7 (126)

4.7

Based on 126 reviews

## Pricing

Value for money

4.8 (98)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (98)

4.8

Based on 98 reviews

## Integrations

[

Calyx Point](https://www.capterra.com/p/73554/Calyx-Point/)[

MeridianLink Mortgage](https://www.capterra.com/p/123177/LendingQB/)[

Equifax](https://www.capterra.com/p/176344/Compliance-Solutions/)[

Encompass](https://www.capterra.com/p/135344/Encompass/)[

Mercury](https://www.capterra.com/p/134452/Mercury-xRM/)[

Finicity](https://www.capterra.com/p/236810/Finicity/)

## Support, customer service and training options

Customer Service

4.7 (112)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (112)

4.7

Based on 112 reviews

## User reviews

Overall rating

4.8

Based on 126 reviews

Filter by rating

5(103)

4(21)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Production Manager

Banking

### "SimpleNexus to NCino - An Unfortunate Sale For Mortgage Companies"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

June 17, 2024

I despise using the NCino platform - from point of sale through closing, the platforms half-witted default settings and lack of customizations create a sub-average platform. NCino took a great product, stripped it down, and destroyed the UX.

Pros

Not much - nearly every change since NCino's acquisition of SimpleNexus has been a negative. NCino has made certain pages look cleaner, but other than minor appearance tweaks, there have been no tangible improvements.

Cons

They stripped a large number of customizations, adding time and effort to each and every loan application, and creating friction in the origination process. Default options are lackluster and underperforming, and the lack of customization options that were previously offered have been immensely burdensome as today's product is vastly inferior to the product UX pre-NCino

Switched from

[Blend](https://www.capterra.com/p/189005/Blend/)

At the time, SimpleNexus had some great features that Blend lacked, with a better pricetag and an innovative product roadmap. Unfortunately, much of what was great about SimpleNexus is now defunct under NCino's management.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Devin C.

Mortgage Loan Officer

Financial Services

### "Easy for my clients to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2023

Great app for lenders!

Pros

Sending an application to clients is easy. The app has a nice loan calculator.

Cons

It’s not organized as much as I’d like. But once you know where everything is, it’s no problem.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rita K.

assistante

Human Resources

### "simplewnNexus outils de pret "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 18, 2023

Pros

simplewnNexus outils de pret pour entreprise et particulier

Cons

le logiciel simpleNexus pas trop reconnus

Switched from

[Triton Administrator 5](https://www.capterra.com/p/186082/Triton-5/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Mike B.

Senior Loan Officer

Banking

### "Great App!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2023

Pros

Very functional and easy for borrowers to use!

Cons

Nothing. I like it all! It has made me way more productive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Amy C.

Relationship manager

Financial Services

### "Excellent"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 21, 2023

Pros

Ease of Use and input of information..I like the ease of this system.

Cons

Keeps forgetting information and not inputting client information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

Jared R.

Realtor

Real Estate

### "Great platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 9, 2023

Reminds me to follow up with clients that may need assistance gathering informat

Pros

As a realtor using the app to connect clients with my lender, I wish all lenders used this platform. I can easily check in on my clients without calling the lender

Cons

I don’t have any complaints about this app

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Real Estate Broker

Real Estate

### "Love it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 7, 2023

Pros

The easy to use interface and client notifications

Cons

Not more abilities to customize or personalize

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Loan Officer

Retail

### "Great Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2023

Pros

Great platform, easy to use and can do application in Spanish or English.

Cons

Automatic tasks sent when already provided.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Rebecca A.

Processor

Real Estate

### "Processor/LOA"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2023

SimpleNexus has streamlined our process for the whole team. From sharing the app to viewing final disclosures and everything between it is one place for the client and the full team to use without trying to remember who requested something or who it was emailed to. Everything stays with the contact through the whole process. It really reduces multiple requests and lost information.

Pros

The best thing is the connection with our LOS. The direct and automatic uploading of applications/documents is a HUGE time saver and keeps things organized.

Cons

Our company has limited the e-sign process to be for licensed parties only. If there was way for unlicensed processors to request e-signatures in Encompass it would be great. But I think it is an issue with my company, not SimpleNexus.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FD

Fahad D.

Android Developer

Computer Software

### "Good tool for Managing your Loans"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 3, 2023

Great

Pros

I use SimplyNexus for personal management of my loans, documents and other important financial related tasks, y it is extremely great

Cons

Sometimes the e sign feature does mot work properly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/169464/The-Nexus/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Mortgage Automator vs nCino’s Mortgage Suite](https://www.capterra.com/compare/169464-191761/The-Nexus-vs-Mortgage-Automator)[LendingWise vs nCino’s Mortgage Suite](https://www.capterra.com/compare/166706-169464/LendingWise-vs-The-Nexus)

[The Mortgage Office vs nCino’s Mortgage Suite](https://www.capterra.com/compare/9277-169464/The-Mortgage-Office-vs-The-Nexus)[Plaid vs nCino’s Mortgage Suite](https://www.capterra.com/compare/169464-174384/The-Nexus-vs-Plaid) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)