---
title: "FunnelMaker Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about FunnelMaker Software - reviews, pricing plans, popular comparisons to other CRM products and more."
source_url: "https://www.capterra.com/p/169466/Funnelmaker/"
page_type: "product"
language: "en"
---

# 

 FunnelMaker Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FunnelMaker

## What is FunnelMaker?

Web-based solution that provides customer relationship management through project management, social network marketing and more.

## What is FunnelMaker used for?

[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

77%

Neutral

15%

Negative

8%

Starting price

$199

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FunnelMaker?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.funnelmaker.com&name=FunnelMaker)

## FunnelMaker Overview

Updated August 2026

AI summary

FunnelMaker is a cloud-based CRM solution designed for small businesses needing to organize contacts, manage leads, and track sales pipelines. It combines core CRM features like contact and lead management with marketing automation tools, campaign management, and customizable reporting. Teams benefit from integrated email marketing, workflow automation, and mobile access, supporting both sales and marketing processes.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FunnelMaker

4.3 (26)

VS.

[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

Starting Price

$199

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (26)

Ease Of Use

4.3 (910)

Value For Money

4.4 (24)

Value For Money

4.2 (829)

Customer Service

3.9 (25)

Customer Service

4.3 (849)

## FunnelMaker alternatives

[4.6 (6,095)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[4.6 (910)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[Creatio CRM](https://www.capterra.com/p/130149/bpm-online-CRM/)

[4.7 (150)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)

[4.5 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## FAQs about FunnelMaker

Overview

### Which roles and teams benefit most from FunnelMaker?

FunnelMaker is most used by inside sales representatives, sales managers, and account consultants who need to track leads, manage outreach, and move prospects through the pipeline. Owners, directors, and executives use it for visibility into sales performance, while marketing and service teams support follow-up, campaign coordination, and customer communication.

Answer based on 26 reviews

Overview

### What company size and specific industries is FunnelMaker built for?

FunnelMaker is designed for businesses of all sizes that need customer relationship management, custom sales processes, event management, drip campaigns, email marketing, and social network marketing. It suits companies across industries rather than a single sector, making it a fit for organizations that want a general-purpose CRM tool.

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of FunnelMaker?

FunnelMaker offers CRM and lead management, plus pipeline management, opportunity management, and sales forecasting. It includes marketing automation features such as email marketing, drip campaigns, landing pages/web forms, and A/B testing, along with conversion tracking, reporting/analytics, workflow automation, and integrations.

Pricing

### How much does it cost and what fees or limitations are included?

FunnelMaker starts at $199 per month for the Prime plan, which includes up to 3,000 contacts, all features, unlimited emails, and unlimited users. Higher flat-rate plans include Pro at $299, Premium at $399, Powerhouse at $499, Supreme at $599, and Ultimate at $699. A free trial is available.

Answer based on 5 reviews

Integrations

### Which third-party tools and platforms does FunnelMaker integrate with?

FunnelMaker integrates with 14 third-party tools, including CRM and sales platforms such as Salesforce Service Cloud, Microsoft Outlook, and QuickBooks Online, plus operations and communication tools like Zapier, WordPress, GoTo Meeting, Five9, PayPal, Adobe Commerce, and PandaDoc.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does FunnelMaker offer?

FunnelMaker provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does FunnelMaker offer?

FunnelMaker provides email/help desk, knowledge base, and phone support. Users describe support as willing to take suggestions and sometimes make changes, but also note that problem-solving can be slower than expected and that more helpful guidance would improve the experience.

Answer based on 3 reviews

## Features

AI summary

Based on 14,670 CRM reviews

Capterra data shows that buyers of CRM software rank the following features as their top priorities:

-   **Contact Management** (**44%** of reviewers rated this feature as critical)
-   **Sales Pipeline Management** (**43%**)
-   **Lead Management** (**44%**)

FunnelMaker supports all three features that reviewers rate most highly: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each sales stage, and manage prospects more effectively, allowing teams to improve follow-up, maintain visibility into opportunities, and drive more consistent sales activity.

Contact Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Sales Pipeline Management

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

Task Management

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Calendar/Reminder System

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Notifications/alerts for upcoming events or tasks

Campaign Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Marketing Automation

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Automate workflows and trigger campaigns based on customer actions

FunnelMaker 82 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: Schedule appointments via a calendar
- Assignment Management: Assign issues and tasks based on availability or required skills
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Commenting/Notes: Leave comments and notes on documents for others to view
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Forecasting: Form predictions based on past and present data/trends
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure
- Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Marketing Calendar: See past and upcoming campaigns and communications in a calendar view
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Referral Tracking: Log and store the source of contacts/leads
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)
- Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.
- Sales Pipeline Management: Pipeline view and tracking lead status
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Search Marketing: Track visibility and traffic from search engines
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- SMS Marketing: Send promotional campaigns or transactional messages via text messages
- Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Territory Management: Organize customer data and accounts by user or geography
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (26)

4.3

Based on 26 reviews

## Pricing

Value for money

4.4 (24)

Free Trial

[View pricing plan details](https://www.capterra.com/p/169466/Funnelmaker/pricing/)

Prime

$199.00

Flat Rate,Per Month

It includes:

-   3000 Contacts
-   All Features
-   Unlimited Emails
-   Unlimited Users

Pro

$299.00

Flat Rate,Per Month

It includes:

-   5000 Contacts
-   All Features
-   Unlimited Emails
-   Unlimited Users

Premium

$399.00

Flat Rate,Per Month

It includes:

-   7500 Contacts
-   All Features
-   Unlimited Emails
-   Unlimited Users

Powerhouse

$499.00

Flat Rate,Per Month

It includes:

-   10000 Contacts
-   All Features
-   Unlimited Emails
-   Unlimited Users

Supreme

$599.00

Flat Rate,Per Month

It includes:

-   25000 Contacts
-   All Features
-   Unlimited Emails
-   Unlimited Users

Ultimate

$699.00

Flat Rate,Per Month

It includes:

-   50000 Contacts
-   All Features
-   Unlimited Emails
-   Unlimited Users

Value for money

4.4 (24)

4.4

Based on 24 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (25)

3.9

Based on 25 reviews

## User reviews

Overall rating

4.3

Based on 26 reviews

Filter by rating

5(15)

4(5)

3(4)

2(2)

1(0)

Mentioned topic

Sorted by most recent

Fabiola S.

Project Manager

Marketing and Advertising

### "My funnels built in the best place"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2021

My funnels are in the best place I could fine

Pros

I really love how easy it is to build a funnel and to keep track of my leads. I can segmente my leads and build automations from actions they do and based on specific actions, that is simply awesome

Cons

Could be the price that compare to other softwares is a bit higher, other than that is just great

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Just to try a new option

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Ashley S.

Owner

Construction

### "FunnelMaker"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2021

Pros

I greatly appreciate the availability of the staff and their willingness to help with all questions and concerns. \[SENSITIVE CONTENT HIDDEN\] is so helpful. The software is extremely user friendly and was very simple to get my staff to work with. (even the least tech savvy)

Cons

I found one issue in our sales process that was not easily automated in FunnelMaker, "back-scheduling". No major complaints otherwise.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 20, 2021

Thank you Ashley for the compliments - our team enjoys working with you as well. The back scheduling in project management is on the list of updates.

GR

Gary R.

Sales Director

Accounting

### "Lots of Features, Lots of Work"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

January 10, 2021

Pros

Lots of features, if you have the time to configure them.

Cons

Compared to almost every other CRM solution I examined FunnelMaker was the most difficult and time consuming to use. I have configured many business systems in the past, and had to pull away from FunnelMaker for fear I would need to assign a full-time employee to manage new user configuration and training. While the system seems to have a lot of useful features at a rock bottom price, as they say "there is no free lunch". The lack of an intuitive UI makes this a very time-consuming system to implement AND to use on a daily basis. Once I gave up on FunnelMaker I moved to PipeDrive and was able to configure it myself in less than a day - at a price still far better than HubSpot, SalesForce, etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 20, 2021

Gary, Thank you for the review we always appreciate input and take every review very seriously, which is probably why we enjoy a 97.6% client retention rate. I noticed that you did not continue to schedule the included onboarding sessions which would have made a great difference when reviewing a comprehensive CRM solution like FunnelMaker.

MT

Melissa T.

Admin

Marketing and Advertising

### "Glad we changed from Salesforce to FunnelMaker"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2019

We love FunnelMaker. I would highly recommend it. The staff are great to work with. If I have a problem and they help me or fix it pretty quickly. We saved a lot of money by changing over from Salesforce to FunnelMaker.

Pros

This software is super easy to use. I did not have any experience in email marketing, and this software was very helpful in getting me emails out and tracking them. Software was easy to import from Salesforce. Click to dial for sales reps is a life saver. Lead scoring and tracking very helpful.

Cons

We were a Salesforce customer, and the biggest change we had to make was from client management to contact management. Which contact management is 100% the way to go. So it was little hard for us at first getting used to contact management, however, FunnelMaker helped us make the transition and adjust.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Terry B.

Owner

Printing

### "Great Tool For Quick Business Flyers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2019

It is a great program with so many functions geared to support a sales team of any size. We are pleased with the overall results.

Pros

The best feature of Funnelmaker is the ability to easily create flyers. They provide an array of layout and styling options. It takes only moments!

Cons

Creating a group email list is a bit labor intensive. There are many steps. It would be helpful if it could work as a regular emailing platform that allows you to input multiple addresses at a time without creating separate contacts for each person.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Brian B.

Vice President

Building Materials

### "Funnelmaker flexible CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 4, 2019

Funnelmaker makes tracking CRM activities very easy and automated. It makes tracking emails between you and clients automatic and easy to look up. Customer support specifically rep is great!

Pros

How flexible it was to customize fields to capture data that you want to use.

Cons

Sometimes you have to hit an extra mouse click to drill down to more details on some information, but the Funnelmaker support is very willing to take suggestions and even makes changes based on this feedback when possible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Cameron H.

labor sales

Staffing and Recruiting

### "zero customer support"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

January 14, 2019

You will never miss a scheduled call-back (as long as the system is working correctly). Keeps track of all incoming/outgoing coorespondence (as long as the system is working correctly). The only people you can never reach is the ones responsible for the system working correctly. If the system goes down, take the day off.

Pros

beautiful, easy to see/set-up/use 'dashboard' home page. Honestly couldn't be better

Cons

their support system when you have an issue is not prompt, no sense of urgency, difficult to communicate with unless you are willing to write a friggin' book, send it in an e-mail and wait however long it may take to get a response. Very polite, very professional, but not customer accessable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 15, 2019

Cameron, thank you so much for your input, we appreciate all constructive comments - ALWAYS! We are very thankful that you find our solution "beautify, easy to see/set-up/use and it couldn't be better! As a user and not the admin of your account - I love hearing how you love the system, I think the other issues are easy to clear up as well, Your company did not purchase the phone support - as a user i'm sure you didnt know that so hopefully that would help you understand that our support teams are there and ready to help! You do have FREE email support available to you 24/7! Thank you for your positive comments and we look forward to a long term relationship!

MR

Michael R.

President

Staffing and Recruiting

### "Best investment business as purchased "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2018

My salesforce gave me a lot of push back at first but with 5-6 weeks each of them have come into my office and have told me what a great find this system is to them. They are all over follow up calls now and love how it organizes their daily task.

Pros

How simple the software is to operate and navigate.

Cons

As of right now I really don’t have any cons

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DK

Donna K.

Consultant

Management Consulting

### "Smart choice for small businesses"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 10, 2018

Pros

Love the ability to connect business contacts (customers, prospects, partners) with a full spectrum of communication channels. I can set up email campaigns or newsletters, then go to a specific contact and find out which emails they have received... and which ones they opened! I can find out whether they clicked a certain link and be ready to contact them for follow up. When I make a phone call, it's tracked against the contact record so I know exactly what the communications have been. I can even send out surveys. It's basically a one-stop shop for all my communication needs.

Cons

I wish the interface was slightly smoother.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Executive Director

Non-Profit Organization Management

### "It does Everything, and MORE!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 10, 2018

Pros

With only one monthly fee for unlimited users and group creation, tons of automated features (workflows, email drip campaigns, event creation/execution (including payment acceptance), storefront/website creation this is a no-brainer! At first we were just using it for contact management but over the last 5+years FunnelMaker has become our most valuable "employee!" We are a non profit with a small staff, yet FunnelMaker enables us to keep up with many clients, benefactors and community partners.

Cons

It is easy to use but if your staff is largely volunteer it may take a while to get folks onboard with the vast abilities of FunnelMaker. Some facets look easier when demonstrated and take a little hands-on before becoming proficient.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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