Funnelmaker

Funnelmaker

4 / 5 15 reviews

Who Uses This Software?

B2B Sales, Marketing & Advertising, Non Profit & Associations, Technology Organizations


Average Ratings

15 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Funnelmaker
  • www.funnelmaker.com/
  • Founded 2008
  • United States

About Funnelmaker

Marketing Automation At the Speed of Business


Funnelmaker Features

  • A/B Testing
  • Channel Management
  • Customizable CTAs
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Nurturing
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

Funnelmaker Reviews Recently Reviewed!


in learning how to use Funnelmaker it seemed to have to enter the same information in multiple times

Jun 07, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: What i like most about this software is that I can keep helpful information in and do not have to worry where you placed it or losing it.

Cons: repetitive and seems that most of functions are not user friendly. also notes in customers accounts needs to be at the top and not all the latest e-blast the customer received. i need customer info in notes is most important so it should be separate and not together.

Overall: The benefits I got from using this software is sharing important information on customer's orders with co workers that are states away.

I like what Funnelmaker does for me in providing follow-up reminders.

Jun 05, 2018
3/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: It reminds me of needed follow-up and doesn't go away until I hit completed. It allows me to have all the contact information and current status of each customer and is accessible not only on my computer, but also my phone.

Cons: It is not overly user friendly. For me, the quickest way to go to an existing account is through the "company" tab. Once there, I can't: complete a task; set an activity with the calendar; or edit/add contacts.

Funnel Maker helps me keep track of my activities. If I didn't use this I wouldn't some remarks.

Jun 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that it keeps everything on the date it happened so if I need to go back and look at a certain activity, then I do that very easily.

Cons: Sometimes the system freezes and it takes a while to get started again. Most days the system is very slow.

Overall: I can keep track of my customers orders, remarks, and issues with the system very easily.

I really like the ease of Funnelmaker. It is, for the most part, very user friendly.

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The general usability. The different creative ways to use it. The different functions of Funnelmaker are easy and user friendly. Used the event set up for the first time and it was easy to navigate. Great customer support if I have questions.

Cons: I wish it had a way to attach a document. There are times when I send out emails to our students and it would be much easier to attach a document for them to view. ie: class schedules, calendars, etc.

Easy to use, easy to navigate, and keeps up with everything so that I don't have to. Nice!

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The color scheme is well contrasted, everything stands out and nothing blends in to the background to be forgotten. Very well designed.

Cons:
There's no option to add a new contact from the Expanded Dashboard. I'd like to be able to not have to go back to another page to have to reload my contacts list.

Vendor Response

by Funnelmaker on June 04, 2018

Hello, Thank you for your review. Based on your comment, our developers added the option to add contacts through the "Expanded Dashboard". If you refresh your screen/tab, you should now see that option on the right hand side, under Welcome. Thanks and have a great day!

GREAT WAY TO KEEP TRACK OF THINGS

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: OUR CUSTOMER'S LIKE WHEN I REFER BACK TO PREVIOUS CONVERSATIONS, THEY FEEL MORE VALUED. EASY TO USE. GREAT WAY TO KEEP TRACK OF THINGS.

Cons: SOMETIMES IT TAKES A MINUTE TO LOAD BUT OTHER THAN THAT... I LIKE IT 100%. I HAVEN'T HAD MANY ISSUES WITH FUNNELMAKER.

Overall: KEEP TRACK OF CONVERSATIONS, EMAILS AND OTHER INTERACTION WITH CUSTOMERS.

Vendor Response

by Funnelmaker on June 04, 2018

Thank you for your review!! Would it be possible for you to please tell me specifically where you are working or which screen you are opening that is not loading in a timely manner? This way, we can check that in order to get a resolution for you. Thanks

I like funnel maker because it is user friendly!

Jun 01, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like Funnel Maker, because it is an easy way to keep track of notes about customers. I like the way you are able to schedule follow ups to remind yourself to go back and check on a customer.

Cons: Funnel Maker has a tendency to lock up, or run very slow. When Funnel Maker locks up it can be very time consuming especially if you are on the phone with a customer.

Overall: Funnel Maker is a way to track the activities I do on a day to day basis. Also, it allows me to schedule reminders to go back and follow up with customers about certain things.

Vendor Response

by Funnelmaker on June 04, 2018

Thank you for your review! Would it be possible for you to please tell me which screen is locking or freezing on you, or which action you are performing so that we can get a resolution for you. Thanks

Excellent source to keep my work schedule in order and reference prior contact with clients.

Jun 01, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The layout for creating new activity. It works well and I like the activity choices available. I also like the daily listings of my upcoming follow-up appointments under "Events for Today". I especially like that the telephone number is included. That way, at a glance, I can see what area codes the customers are & which I should call first.

Cons: I don't like that I cannot block myself from making appointments on certain days of the week. If I know I have a day off work coming up, I have to keep reminding myself not to make appointments on that day. It would be helpful if I could block an upcoming vacation day or the weekend from accepting appointments.

Overall: More organized & efficient work day.

Overall it is good. It is very easy to get started and use.

May 31, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the reminders and the ease of putting customers information in. It is easy to input the follow-up information. The other things that is very effective is the forecasting. I found this very useful in trying to see what my potential sales are, plus the sales I have already conducted.

Cons: So far, the person who we originally worked with to learn the software has not been responsive with questions or problems. There have been some things we needed tweaked and he does not respond . Also, would like to see the software interact with my calendar. Not sure how to do that. I am sure the issues we have had would be simple to fix if the trainer would get back to us.

There are a lot of great features that are useful, it does run slow but overall does the job.

May 31, 2018
2/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the "click to dial" function the best. It's extremely helpful to be able to record conversations and play them back at a later time. It also gives us the ability to achieve a productive conversation without the fear of forgetting important information.

Cons: The software runs slow, are unable to "minimize" the screen which is hard when you are used to working with split screens. Also, when our data was merged from Sales Force it was not inputting into FunnelMaker correctly and were told that since the formats were different it would never merge exactly. This created a HUGE problem for us and left a TON of contacts without any corresponding contact information.

Good product for a company of our size.

May 31, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money

Pros: Click to dial is a useful tool to help coach salespeople, integrates email marketing into our CRM records, trackability

Cons: Customer support needs to be more helpful, problem-solving could be better, seems to operate slowly at times

My biggest issue is when you pull an account to see the notes, you have to scroll to find the notes.

May 31, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: You can see what issues the customer was having from previous orders. You can keep track of everything

Cons: We send out eblast to our customers. These e blast should be below the customer notes. Sometimes you are scrolling so long to find them, it feels like a waste of time.

Overall: If there is a problem, we can go back and see the notes for the account or the customer we spoke to.

Always easy to use and very functional.

May 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Keep up with my notes on customers and orders. It makes it easy to look at past notes and e-mails I have sent.

Cons: I would like to see just my notes about call and e-mails I have made and not all the other sent e-mail sent by others.

Overall: Make reminders to call back or e-mail and check customers needs and requests very easy to keep up with.

Our non profit has used FunnelMaker for three years. It gives our small team a big outreach.

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use of this product and the multiple tools contained therein make it a boost to our organization and is a bargain for our budget.

Cons: There are so many features it's hard to master them all. Some we use infrequently. While this isn't a true com we had to list something!

Affordable, Great Integrations, Unlimited Users

Feb 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Has everything the big CRM's have at a lower price-point except recognition. Great for a growing organization and full-scale marketing integration. Has amazing transcription software for sales calls.

Cons: I think they should offer better tutorials for all the systems they provide. Support is great, but we still haven't implemented all the tools we have at our disposal with FunnelMaker. Slack integration would be nice too!