# Norton Secure VPN Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Norton Secure VPN the right VPN solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/reviews

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Norton Secure VPN

4.4 (81)

[View alternatives](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Norton Secure VPN

Ease of use

4.5

Customer Service

4.2

## Pros and Cons in Reviews

Luis Alberto M

Senior Software DeveloperComputer Software, Self-employedUsed the software for: 6-12 months.

“I paid for the service and the VPN was included, is amazing how many times I use the VPN since that day, going outside anywhere can increase chances to access to an unencrypted network, making your data vulnerable, Norton VPN helps me, I like the auto turn VPN on, I don't need to be worried looking if my VPN is on, it really makes my phone and laptop secure on any network“

January 29, 2025

KS

Khush S

InternInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“It has a small server network and logs more data than i did like and lack of independent testing.“

February 9, 2025

MK

Marnie K

Designer.Project ManagerDesign, 2 - 10 employeesUsed the software for: More than 2 years.

“I like that it protects my information/data securely so that I can feel comfortable keeping my stuff online.“

June 22, 2024

CK

Courtney K

Registered DietitianHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years.

“The logging in process is cumbersome, and take longer than I desire to get hooked up to the VPN from my work settings.“

February 10, 2025

JR

Jennifer R

Billing deptFinancial Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It protected our computers it kept all my data secure no matter where I was using my computer from“

June 21, 2024

JR

Jennifer R

Billing deptFinancial Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It is constantly upgrading and becoming more more obsolete“

June 21, 2024

PM

Puja M

Assistant Graphic DesignerDesign, 10,001+ employeesUsed the software for: 1-2 years.

“The installation process is quick and connecting to server is as simple as clicking a button.“

August 24, 2024

Zwoitwaho M

StudentE-Learning, 10,001+ employeesUsed the software for: More than 2 years.

“However, due to unemployment and financial stress, I'm debating whether to renew my subscription.“

September 16, 2023

## Showing most helpful reviews

Showing 1-25 of 81 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Hlengiwe M.  
Business Analyst  
Facilities Services  
Used the software for: Less than 6 months

### "Stay Safe Online"

May 21, 2023

5.0

Norton VPN provides a good level of protection against data leakage and loss, with support for both mobile devices and personal computers at affordable costs to multiple users on the Internet that will keep your device secure.

Pros

The UI is nice and clear with simple navigation. The app's tracking feature is functioning well and blocks all unwanted ads and pages which are prone to pop up. The multiple simultaneous connection function works well and is convenient. Split tunneling is also supported.

Cons

Speeds, connections and even load times are inconsistent and slow and I need to keep re starting. 

Switched from

[VyprVPN](https://www.capterra.com/p/120353/VyprVPN/)

I made the switch because it came with the Norton Security suite.

Review Source

VR

Verified Reviewer  
Senior Software Developer  
Computer Software  
Used the software for: 6-12 months

### "Encrypt your network on-the-go anywhere everywhere"

January 29, 2025

5.0

Pros

I paid for the service and the VPN was included, is amazing how many times I use the VPN since that day, going outside anywhere can increase chances to access to an unencrypted network, making your data vulnerable, Norton VPN helps me, I like the auto turn VPN on, I don't need to be worried looking if my VPN is on, it really makes my phone and laptop secure on any network

Cons

Nothing at the moment, very helpful and covers everything as promised

Switched from

[McAfee Mobile Security](https://www.capterra.com/p/231534/McAfee-Mobile-Security/)

I tried Norton and noticed that Norton is not just more competitive-related by the price, but also is more easy to use and offers interesting features the package of Norton antivirus that I bought.

Review Source

SL

Sarah L.  
Other  
Computer Software  
Used the software for: Less than 6 months

### "Norton VPN Review"

January 7, 2025

3.0

It hides ip addresses like its supposed to but I had to uninstall this software after it gave my cullet a virus on more than one occasion.

Pros

This software is user friendly and easy to navigate

Cons

Ive installed this software on more than one device on different occasions and it seems to be prone to viruses. This is when installing the software on a Windows 10 device.

Switched from

[Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/)

I wanted the extra security of a VPN to add to the built in security of Windows

Review Source

SC

Shirita C.  
Therapist and Owner  
Market Research  
Used the software for: 1-2 years

### "Norton VPN Review"

February 2, 2025

4.0

I would rate my experience as really good. I just don't like that it takes some time for the VPN to kick in when I'm on a public Wi-Fi. I feel like this leaves me vulnerable for maybe the five to 15 minutes that it takes to kick in.

Pros

My ability to use a public website and be protected.

Cons

There's many different products than Norton offers in combination with Norton secure VPN, but they are costly I would love to see all in one package.

Alternatives considered

[Mcafee Total Protection](https://www.capterra.com/p/219069/Mcafee-Total-Protection/)

Reason for choosing Norton Secure VPN

Cost and many positive reviews I read on the Internet before purchasing.

Review Source

AJ

Alan J.  
Analista de Sistemas  
Internet  
Used the software for: 2+ years

### "Norton VPN is a very effective application to be used on your Windows, iOS or Android and it is very easy to use."

April 1, 2025

5.0

My overall experience with this application is excellent, except for the facts mentioned above. I usually use it daily on my computer and it has helped me a lot with my work. I highly recommend it to anyone.

Pros

I really liked the app because it was very easy to use, because it was compatible with Windows, Android and iOS and also because it blocked annoying ads and trackers.

Cons

Among some of these advantages mentioned, what I didn't like was the fact that it doesn't support Linux, routers and even P2P/torrenting, in addition to having some DNS leak problems and the Kill Switch not working.

Review Source

VR

Verified Reviewer  
Web Designer  
Internet  
Used the software for: 1-2 years

### "Decent VPN by a trusted brand"

April 12, 2021

3.0

I wanted a basic VPN for secure and private transactions and I trust Norton so the fact they have a VPN is useful,

Pros

It just works and has privacy-focused. It is also included in my Norton membership. The fact it auto connects on untrusted wifi is also useful.

Cons

It can be a bit sluggish when using in other countries. The features are also limited beyond some other VPN solutions.

Switched from

[VyprVPN](https://www.capterra.com/p/120353/VyprVPN/)

I had issues with VyprVPN and kept getting errors.

Review Source

CK

Courtney K.  
Registered Dietitian  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very reliable and secure"

February 10, 2025

4.0

I was able to document chart notes for patients very securely while outside my work office using Norton Secure VPN; this was what my organization used for VPN option, and I got used to using it.

Pros

I used this software while working for a previous nonprofit organization where I was able to work remote occasionally. I like how the Norton Secure VPN was very reliable in maintaining confidential HIPAA information secure, but it is somewhat cumbersome in getting logged in.

Cons

The logging in process is cumbersome, and take longer than I desire to get hooked up to the VPN from my work settings.

Review Source

PM

Puja M.  
Assistant Graphic Designer  
Design  
Used the software for: 1-2 years

### "A Comprehensive Norton Security VPN"

August 24, 2024

4.0

Overall Norton Security is a solid option for users looking for basic VPN option. It is easy to use and provides decent speed and good customer support.However advanced users or those needing more robust privacy features might lacking.

Pros

Norton Secure VPN provides strong encryption, which is essential for protecting data while connecting to WiFi.It provides good connection speed when connecting to nearby servers. It is compatible to wide range of devices including Windows, iOs, macOs. The installation process is quick and connecting to server is as simple as clicking a button.

Cons

The Norton Secure VPN can drop significantly when connected to the server far from physical location. This can affect activities like streaming or online gaming. It is decent for streaming unblocking some contents on platform Netflix, Youtube.The standalone price is competitive, though it lacks some advanced features found in more specialized VPN such as split tunneling or customizable settings.

Review Source

VR

Verified Reviewer  
Intern  
Information Technology and Services  
Used the software for: Less than 6 months

### "Tool in which i highly trust"

February 9, 2025

5.0

Pros

It does make me feel that Norton has secured the platform and it is easy to install and use. It appears to check all the boxes although by no means am I an expert but it works best for myself as it provides best vpn services.

Cons

It has a small server network and logs more data than i did like and lack of independent testing.

Review Source

VR

Verified Reviewer  
Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Safest VPN"

August 20, 2024

5.0

This is most secure VPN ever i have used.

Pros

The easiest using method helps much to me

Cons

Nothing found least while using this VPN.

Review Source

MK

Marnie K.  
Designer.Project Manager  
Design  
Used the software for: 2+ years

### "Expensive but worth it"

June 22, 2024

5.0

Pros

I like that it protects my information/data securely so that I can feel comfortable keeping my stuff online.

Cons

It can get a bit annoying with popups about renewing and such and there really isn't any way to minimize that.

Review Source

JC

Jose C.  
Logistics Coordinator  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Norton For Sure"

December 5, 2022

5.0

I absolutly loved it! I will be purchasing the full version for the company in the near future

Pros

I think for me I had liked the ease of use. Norton VPN was very easy to set up and it had some added features that paired with Norton 360 that in my view go hand in hand. Being able to control your vpn's region and being able to turn on and off with ease is very important for me. I spend many hours a day online for my job as a logistics coordinator, and 90% of the time I am on the go with my duties. I feel safe and secure knowing that with Norton VPN my data is safe and protected and it helps me feel confident that I am that much more prepared to fend off unwanted intrusions!

Cons

I wish trhere were more options so that you could set it up more in depth.

Reason for choosing Norton Secure VPN

It came with my new laptop pre-installed

Review Source

VR

Verified Reviewer  
Admin  
Construction  
Used the software for: 2+ years

### "Review Norton"

November 10, 2023

5.0

Pros

I use this security system & have never had any issues with viruses.

Cons

It takes a long time to download which is the only thing I dislike.

Review Source

VR

Verified Reviewer  
Energy Specialist  
Environmental Services  
Used the software for: 2+ years

### "Hiding your VPN is great if you can afford it."

September 25, 2018

4.0

Pros

It is very easy to set up, VPN privacy is only necessary if you want another form of protection from hackers.

Cons

like I said its a luxury purchase, but at the end of the day, more security is never a bad idea.

Review Source

VR

Verified Reviewer  
Engineer  
Medical Devices  
Used the software for: 6-12 months

### "Have been using Norton for years and have never had issues"

October 1, 2018

5.0

Overall, Norton is a good brand and this VPN is a solid option. The cost is a little high, but the product is worth it. Any VPN is a must for security online, especially when hackers and other malicious actors are doing everything they can to steal your data.

Pros

One of the best aspects of this software is that it is easy to use and very user-friendly. Scans websites and links quickly. I have not had connection issues when using it, which is a plus because other VPNs I used have been slow and made my browsing experience poor.

Cons

It can be expensive, especially in comparison to other VPN companies that have basically the same product. However, Norton is known to be reliable, so there is some name recognition that must be going into the price. Either way, if you can afford it, I have had no other issues.

Review Source

RW

Rob W.  
Dean  
  
Used the software for: 6-12 months

### "Poorly designed with false sense of security"

January 19, 2018

1.0

Pros

Ther is not much to like about this product. The best thing is probably that the installation is fairly easy and uneventful.

Cons

1) The software does not work properly on Android, the connection keeps dropping and you need to reconnect manually. 2) Very poor helpdesk. Responses to my emails took weeks! 3) All connections on all devices are considered unsafe unless there is a connection with Norton servers. Even another VPN connection or cable connection is considered unsafe. 4) Does not start VPN if connected to a hotspot or other unsafe Wi-Fi connection. Also not after the several times. 5) Expensive compared to other solutions I removed it an changed to another company.

Review Source

FW

Frank W.  
Business Owner  
Wholesale  
Used the software for: 1-2 years

### "One Of The Best In Protection For your Computer and Devices!"

March 17, 2022

5.0

My overall experience with product is that I think it's the best on the market by far. You cannot go wrong with this program.

Pros

That it allows you to get protection on multiple devices at an affordable price.

Cons

There is nothing I can really think of, they offer so much protection like VPN, Anti-Theft, and Optimize your devices to perform faster and always detect any threats.

Review Source

KH

Karen H.  
attorney  
Law Practice  
Used the software for: Less than 6 months

### "Peace of mind "

June 6, 2024

4.0

Pros

The system provides for peace of mind that you are using a secured network when not working in the office.

Cons

Doesn't appear to always be on in the background.

Review Source

VR

Verified Reviewer  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Good VPN "

October 1, 2023

4.0

Pros

1\. Has a huge list of servers to choose from.2. Speed after connecting to VPN server is also good.3. Unblocks some of the popular video streaming websites.

Cons

P2P support is not there in the application.

Review Source

RG

Ruben G.  
maintenance  
Plastics  
Used the software for: 1-2 years

### "buggy at times "

August 10, 2021

4.0

Pros

it gives you that piece of mind that you have extra protection on your device while your on the go or just using a random stores wifi.

Cons

sometime i do get issues with things not wanting to load properly making it easier to just turn my wifi off and use my phones cellular data.

Review Source

HM

Heather M.  
Medical assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Want a secure vpn?"

November 25, 2023

5.0

Pros

I love that this doesnt take very long, its a very thorough scan and is done within a few seconds

Cons

There isnt anything that i couldnt disagree with.

Review Source

AD

Anthony D.  
Pres  
Automotive  
Used the software for: 1-2 years

### "Norton VPN Easy and Secure"

December 9, 2021

5.0

Pros

Deploys automatically when on unsecured/unknown network.

Cons

The first time I installed Norton VPN, my subscription was intermingled with other Norton products I had. This lead to confusing requests for resubscription and keys.

Review Source

VR

Verified Reviewer  
Principal  
Law Practice  
Used the software for: Less than 6 months

### "Norton VPN"

January 12, 2021

4.0

I have had no problems so far since I have only been using the program in one location.

Pros

It is easy to log on to and change locations. The speeds appear to be reasonably fast and connections are stable.

Cons

There are cheaper options available and VPN services that have sites in more locations. Support is fair.

Review Source

ARTW

Adam Russell Tremaine W.  
Director  
Machinery  
Used the software for: Less than 6 months

### "Norton Secure VPN"

April 2, 2023

5.0

Pros

Easy to use alongside your Norton package.

Cons

I don't have any specific Cons. It does the job I want it to do.

Review Source

KE

Krystel E.  
Housekeeper  
Environmental Services  
Used the software for: I used a free trial

### "Norton WiFi privacy VPN"

January 15, 2020

4.0

Overall experience of the software was awesome, will never will use another software other than Norton.

Pros

What I enjoyed the most with this software was, that it's apart of the Norton Security system. Which I've had for years and will always have. Easy to access, easy to navigate,

Cons

I didn't really have anything to complain about with this software, other than I wish the free trial was longer.

Review Source

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