# Norton Secure VPN Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Norton Secure VPN the right VPN solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/reviews

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Norton Secure VPN

4.4 (81)

[View alternatives](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Norton Secure VPN

Ease of use

4.5

Customer Service

4.2

## Pros and Cons in Reviews

Luis Alberto M

Senior Software DeveloperComputer Software, Self-employedUsed the software for: 6-12 months.

“I paid for the service and the VPN was included, is amazing how many times I use the VPN since that day, going outside anywhere can increase chances to access to an unencrypted network, making your data vulnerable, Norton VPN helps me, I like the auto turn VPN on, I don't need to be worried looking if my VPN is on, it really makes my phone and laptop secure on any network“

January 29, 2025

KS

Khush S

InternInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“It has a small server network and logs more data than i did like and lack of independent testing.“

February 9, 2025

MK

Marnie K

Designer.Project ManagerDesign, 2 - 10 employeesUsed the software for: More than 2 years.

“I like that it protects my information/data securely so that I can feel comfortable keeping my stuff online.“

June 22, 2024

CK

Courtney K

Registered DietitianHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years.

“The logging in process is cumbersome, and take longer than I desire to get hooked up to the VPN from my work settings.“

February 10, 2025

KH

Karen H

attorneyLaw Practice, 2 - 10 employeesUsed the software for: Less than 6 months.

“The system provides for peace of mind that you are using a secured network when not working in the office.“

June 6, 2024

JR

Jennifer R

Billing deptFinancial Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It is constantly upgrading and becoming more more obsolete“

June 21, 2024

JR

Jennifer R

Billing deptFinancial Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It protected our computers it kept all my data secure no matter where I was using my computer from“

June 21, 2024

Zwoitwaho M

StudentE-Learning, 10,001+ employeesUsed the software for: More than 2 years.

“However, due to unemployment and financial stress, I'm debating whether to renew my subscription.“

September 16, 2023

## Showing most helpful reviews

Showing 1-25 of 81 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Hlengiwe M.  
Business Analyst  
Facilities Services  
Used the software for: Less than 6 months

### "Stay Safe Online"

May 21, 2023

5.0

Norton VPN provides a good level of protection against data leakage and loss, with support for both mobile devices and personal computers at affordable costs to multiple users on the Internet that will keep your device secure.

Pros

The UI is nice and clear with simple navigation. The app's tracking feature is functioning well and blocks all unwanted ads and pages which are prone to pop up. The multiple simultaneous connection function works well and is convenient. Split tunneling is also supported.

Cons

Speeds, connections and even load times are inconsistent and slow and I need to keep re starting. 

Switched from

[VyprVPN](https://www.capterra.com/p/120353/VyprVPN/)

I made the switch because it came with the Norton Security suite.

Review Source

VR

Verified Reviewer  
Senior Software Developer  
Computer Software  
Used the software for: 6-12 months

### "Encrypt your network on-the-go anywhere everywhere"

January 29, 2025

5.0

Pros

I paid for the service and the VPN was included, is amazing how many times I use the VPN since that day, going outside anywhere can increase chances to access to an unencrypted network, making your data vulnerable, Norton VPN helps me, I like the auto turn VPN on, I don't need to be worried looking if my VPN is on, it really makes my phone and laptop secure on any network

Cons

Nothing at the moment, very helpful and covers everything as promised

Switched from

[McAfee Mobile Security](https://www.capterra.com/p/231534/McAfee-Mobile-Security/)

I tried Norton and noticed that Norton is not just more competitive-related by the price, but also is more easy to use and offers interesting features the package of Norton antivirus that I bought.

Review Source

SL

Sarah L.  
Other  
Computer Software  
Used the software for: Less than 6 months

### "Norton VPN Review"

January 7, 2025

3.0

It hides ip addresses like its supposed to but I had to uninstall this software after it gave my cullet a virus on more than one occasion.

Pros

This software is user friendly and easy to navigate

Cons

Ive installed this software on more than one device on different occasions and it seems to be prone to viruses. This is when installing the software on a Windows 10 device.

Switched from

[Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/)

I wanted the extra security of a VPN to add to the built in security of Windows

Review Source

SC

Shirita C.  
Therapist and Owner  
Market Research  
Used the software for: 1-2 years

### "Norton VPN Review"

February 2, 2025

4.0

I would rate my experience as really good. I just don't like that it takes some time for the VPN to kick in when I'm on a public Wi-Fi. I feel like this leaves me vulnerable for maybe the five to 15 minutes that it takes to kick in.

Pros

My ability to use a public website and be protected.

Cons

There's many different products than Norton offers in combination with Norton secure VPN, but they are costly I would love to see all in one package.

Alternatives considered

[Mcafee Total Protection](https://www.capterra.com/p/219069/Mcafee-Total-Protection/)

Reason for choosing Norton Secure VPN

Cost and many positive reviews I read on the Internet before purchasing.

Review Source

AJ

Alan J.  
Analista de Sistemas  
Internet  
Used the software for: 2+ years

### "Norton VPN is a very effective application to be used on your Windows, iOS or Android and it is very easy to use."

April 1, 2025

5.0

My overall experience with this application is excellent, except for the facts mentioned above. I usually use it daily on my computer and it has helped me a lot with my work. I highly recommend it to anyone.

Pros

I really liked the app because it was very easy to use, because it was compatible with Windows, Android and iOS and also because it blocked annoying ads and trackers.

Cons

Among some of these advantages mentioned, what I didn't like was the fact that it doesn't support Linux, routers and even P2P/torrenting, in addition to having some DNS leak problems and the Kill Switch not working.

Review Source

PM

Puja M.  
Assistant Graphic Designer  
Design  
Used the software for: 1-2 years

### "A Comprehensive Norton Security VPN"

August 24, 2024

4.0

Overall Norton Security is a solid option for users looking for basic VPN option. It is easy to use and provides decent speed and good customer support.However advanced users or those needing more robust privacy features might lacking.

Pros

Norton Secure VPN provides strong encryption, which is essential for protecting data while connecting to WiFi.It provides good connection speed when connecting to nearby servers. It is compatible to wide range of devices including Windows, iOs, macOs. The installation process is quick and connecting to server is as simple as clicking a button.

Cons

The Norton Secure VPN can drop significantly when connected to the server far from physical location. This can affect activities like streaming or online gaming. It is decent for streaming unblocking some contents on platform Netflix, Youtube.The standalone price is competitive, though it lacks some advanced features found in more specialized VPN such as split tunneling or customizable settings.

Review Source

CK

Courtney K.  
Registered Dietitian  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very reliable and secure"

February 10, 2025

4.0

I was able to document chart notes for patients very securely while outside my work office using Norton Secure VPN; this was what my organization used for VPN option, and I got used to using it.

Pros

I used this software while working for a previous nonprofit organization where I was able to work remote occasionally. I like how the Norton Secure VPN was very reliable in maintaining confidential HIPAA information secure, but it is somewhat cumbersome in getting logged in.

Cons

The logging in process is cumbersome, and take longer than I desire to get hooked up to the VPN from my work settings.

Review Source

VR

Verified Reviewer  
Intern  
Information Technology and Services  
Used the software for: Less than 6 months

### "Tool in which i highly trust"

February 9, 2025

5.0

Pros

It does make me feel that Norton has secured the platform and it is easy to install and use. It appears to check all the boxes although by no means am I an expert but it works best for myself as it provides best vpn services.

Cons

It has a small server network and logs more data than i did like and lack of independent testing.

Review Source

JR

Jennifer R.  
Billing dept  
Financial Services  
Used the software for: 2+ years

### "Norton the No virus "

June 21, 2024

3.0

Norton was the first “protective “ program I remember coming out to protect our data online . It has been here for awhile . It is constantly upgrading and becoming more more obsolete

Pros

It protected our computers it kept all my data secure no matter where I was using my computer from

Cons

The price is too high and the amount of scammers who use bottom made it hard to know if it was realy a n invoice from Norton or a scammer

Review Source

VR

Verified Reviewer  
Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Safest VPN"

August 20, 2024

5.0

This is most secure VPN ever i have used.

Pros

The easiest using method helps much to me

Cons

Nothing found least while using this VPN.

Review Source

AC

Arthur C.  
Partner  
Law Practice  
Used the software for: 2+ years

### "Review of Norton VPN"

June 15, 2024

5.0

Pros

My favorite part was the ease of set up when installing and when using the VPN. Being that most people in my office are not tech-savvy, the ability to easily launch the VPN was a major selling point, as well as the ease of continuously using it.

Cons

Probably my online gripe is that it is a little bit costlier than other products on the market; however, the ease of use makes up for this.

Review Source

TC

Tamiko C.  
Publisher  
Publishing  
Used the software for: I used a free trial

### "Provides the security I need"

June 23, 2024

5.0

Pros

I like the confidence it gives me to surf the internet safely.

Cons

To be honest I can’t say I have any cons at this time

Review Source

jN

jae N.  
Student  
Education Management  
Used the software for: 6-12 months

### "This is so reliable"

May 23, 2024

5.0

Pros

I cannot believe how reliable this security has been. I am a student and have to protect my computer with all of the potential hackers out there

Cons

Some times i have to relaunch the app if it doesn't load but over all is a great product

Review Source

VR

Verified Reviewer  
Student  
Higher Education  
Used the software for: 2+ years

### "Norton VPN: Leading VPN service provider"

December 15, 2022

5.0

A decent VPN service experience with big brand name.

Pros

1\. It has multiple servers located in various countries.2. Ad tracking and blocking is impressive feature.3. Anonymous secure browsing provides safe experience.4. Interface is attractive and easy to understand.

Cons

Pricing is bit costly compared to its competitors.

Review Source

VR

Verified Reviewer  
Energy Specialist  
Environmental Services  
Used the software for: 2+ years

### "Hiding your VPN is great if you can afford it."

September 25, 2018

4.0

Pros

It is very easy to set up, VPN privacy is only necessary if you want another form of protection from hackers.

Cons

like I said its a luxury purchase, but at the end of the day, more security is never a bad idea.

Review Source

VR

Verified Reviewer  
Engineer  
Medical Devices  
Used the software for: 6-12 months

### "Have been using Norton for years and have never had issues"

October 1, 2018

5.0

Overall, Norton is a good brand and this VPN is a solid option. The cost is a little high, but the product is worth it. Any VPN is a must for security online, especially when hackers and other malicious actors are doing everything they can to steal your data.

Pros

One of the best aspects of this software is that it is easy to use and very user-friendly. Scans websites and links quickly. I have not had connection issues when using it, which is a plus because other VPNs I used have been slow and made my browsing experience poor.

Cons

It can be expensive, especially in comparison to other VPN companies that have basically the same product. However, Norton is known to be reliable, so there is some name recognition that must be going into the price. Either way, if you can afford it, I have had no other issues.

Review Source

RW

Rob W.  
Dean  
  
Used the software for: 6-12 months

### "Poorly designed with false sense of security"

January 19, 2018

1.0

Pros

Ther is not much to like about this product. The best thing is probably that the installation is fairly easy and uneventful.

Cons

1) The software does not work properly on Android, the connection keeps dropping and you need to reconnect manually. 2) Very poor helpdesk. Responses to my emails took weeks! 3) All connections on all devices are considered unsafe unless there is a connection with Norton servers. Even another VPN connection or cable connection is considered unsafe. 4) Does not start VPN if connected to a hotspot or other unsafe Wi-Fi connection. Also not after the several times. 5) Expensive compared to other solutions I removed it an changed to another company.

Review Source

FW

Frank W.  
Business Owner  
Wholesale  
Used the software for: 1-2 years

### "One Of The Best In Protection For your Computer and Devices!"

March 17, 2022

5.0

My overall experience with product is that I think it's the best on the market by far. You cannot go wrong with this program.

Pros

That it allows you to get protection on multiple devices at an affordable price.

Cons

There is nothing I can really think of, they offer so much protection like VPN, Anti-Theft, and Optimize your devices to perform faster and always detect any threats.

Review Source

VR

Verified Reviewer  
Sales Director  
Telecommunications  
Used the software for: 6-12 months

### "Best VPN I have tried so far"

January 8, 2019

5.0

So far no big issues I guess they will keep upgrading the app so that it connects perfectly everytime

Pros

I love the app on my iPhone with just a couple of taps I create my own VPN and connect to any of the cities available, it auto detects your location. Very easy set up just download, turn it on and you are good to go. On my line of work, it is very important to keep my communications secure. I also love the add blocker feature.

Cons

Sometimes it fails to connect mostly on 4G/LTE connections

Review Source

NT

Nathan T.  
Administrator  
Music  
Used the software for: 1-2 years

### "A good VPN for work"

April 6, 2021

4.0

We have use this VPN to protect our work but also to access website that is geoblocked to obtain news on music industry

Pros

The VPN system is very easy to use and is easy to setup for a user in his computer. The optimal server selection is quite good !

Cons

It's difficult to add the licence on multi computer but when it's done, it's done

Review Source

AO

April O.  
Self employed and rancher  
Ranching  
Used the software for: 6-12 months

### "A great software "

June 27, 2021

3.0

It’s a great protection app for wifi that i’m glad I invested in.

Pros

The two things I like is that you only pay a year and it does a great job protecting my wifi on my phone.

Cons

It knocks out my wifi so i have to connect each and every time. I wish there was a way to hold this connection while using VPN.

Review Source

AD

Anthony D.  
Pres  
Automotive  
Used the software for: 1-2 years

### "Norton VPN Easy and Secure"

December 9, 2021

5.0

Pros

Deploys automatically when on unsecured/unknown network.

Cons

The first time I installed Norton VPN, my subscription was intermingled with other Norton products I had. This lead to confusing requests for resubscription and keys.

Review Source

VR

Verified Reviewer  
Principal  
Law Practice  
Used the software for: Less than 6 months

### "Norton VPN"

January 12, 2021

4.0

I have had no problems so far since I have only been using the program in one location.

Pros

It is easy to log on to and change locations. The speeds appear to be reasonably fast and connections are stable.

Cons

There are cheaper options available and VPN services that have sites in more locations. Support is fair.

Review Source

ARTW

Adam Russell Tremaine W.  
Director  
Machinery  
Used the software for: Less than 6 months

### "Norton Secure VPN"

April 2, 2023

5.0

Pros

Easy to use alongside your Norton package.

Cons

I don't have any specific Cons. It does the job I want it to do.

Review Source

KE

Krystel E.  
Housekeeper  
Environmental Services  
Used the software for: I used a free trial

### "Norton WiFi privacy VPN"

January 15, 2020

4.0

Overall experience of the software was awesome, will never will use another software other than Norton.

Pros

What I enjoyed the most with this software was, that it's apart of the Norton Security system. Which I've had for years and will always have. Easy to access, easy to navigate,

Cons

I didn't really have anything to complain about with this software, other than I wish the free trial was longer.

Review Source

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