--- title: "Norton Secure VPN Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Norton Secure VPN the right VPN solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/reviews/" page_type: "reviews" language: "en" --- Norton Secure VPN 4.4 (81) [View alternatives](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 14th, 2025 # Reviews of Norton Secure VPN Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews Luis Alberto M Senior Software DeveloperComputer Software, Self-employedUsed the software for: 6-12 months. “I paid for the service and the VPN was included, is amazing how many times I use the VPN since that day, going outside anywhere can increase chances to access to an unencrypted network, making your data vulnerable, Norton VPN helps me, I like the auto turn VPN on, I don't need to be worried looking if my VPN is on, it really makes my phone and laptop secure on any network“ January 29, 2025 KS Khush S InternInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “It has a small server network and logs more data than i did like and lack of independent testing.“ February 9, 2025 PM Puja M Assistant Graphic DesignerDesign, 10,001+ employeesUsed the software for: 1-2 years. “The installation process is quick and connecting to server is as simple as clicking a button.“ August 24, 2024 CK Courtney K Registered DietitianHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “The logging in process is cumbersome, and take longer than I desire to get hooked up to the VPN from my work settings.“ February 10, 2025 MK Marnie K Designer.Project ManagerDesign, 2 - 10 employeesUsed the software for: More than 2 years. “I like that it protects my information/data securely so that I can feel comfortable keeping my stuff online.“ June 22, 2024 Zwoitwaho M StudentE-Learning, 10,001+ employeesUsed the software for: More than 2 years. “However, due to unemployment and financial stress, I'm debating whether to renew my subscription.“ September 16, 2023 KS Khush S InternInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “It does make me feel that Norton has secured the platform and it is easy to install and use.“ February 9, 2025 JR Jennifer R Billing deptFinancial Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “It is constantly upgrading and becoming more more obsolete“ June 21, 2024 ## Showing most helpful reviews Showing 1-25 of 81 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hlengiwe M. Business Analyst Facilities Services Used the software for: Less than 6 months ### "Stay Safe Online" May 21, 2023 5.0 Norton VPN provides a good level of protection against data leakage and loss, with support for both mobile devices and personal computers at affordable costs to multiple users on the Internet that will keep your device secure. Pros The UI is nice and clear with simple navigation. The app's tracking feature is functioning well and blocks all unwanted ads and pages which are prone to pop up. The multiple simultaneous connection function works well and is convenient. Split tunneling is also supported. Cons Speeds, connections and even load times are inconsistent and slow and I need to keep re starting.  Switched from [VyprVPN](https://www.capterra.com/p/120353/VyprVPN/) I made the switch because it came with the Norton Security suite. Review Source VR Verified Reviewer Senior Software Developer Computer Software Used the software for: 6-12 months ### "Encrypt your network on-the-go anywhere everywhere" January 29, 2025 5.0 Pros I paid for the service and the VPN was included, is amazing how many times I use the VPN since that day, going outside anywhere can increase chances to access to an unencrypted network, making your data vulnerable, Norton VPN helps me, I like the auto turn VPN on, I don't need to be worried looking if my VPN is on, it really makes my phone and laptop secure on any network Cons Nothing at the moment, very helpful and covers everything as promised Switched from [McAfee Mobile Security](https://www.capterra.com/p/231534/McAfee-Mobile-Security/) I tried Norton and noticed that Norton is not just more competitive-related by the price, but also is more easy to use and offers interesting features the package of Norton antivirus that I bought. Review Source SL Sarah L. Other Computer Software Used the software for: Less than 6 months ### "Norton VPN Review" January 7, 2025 3.0 It hides ip addresses like its supposed to but I had to uninstall this software after it gave my cullet a virus on more than one occasion. Pros This software is user friendly and easy to navigate Cons Ive installed this software on more than one device on different occasions and it seems to be prone to viruses. This is when installing the software on a Windows 10 device. Switched from [Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) I wanted the extra security of a VPN to add to the built in security of Windows Review Source SC Shirita C. Therapist and Owner Market Research Used the software for: 1-2 years ### "Norton VPN Review" February 2, 2025 4.0 I would rate my experience as really good. I just don't like that it takes some time for the VPN to kick in when I'm on a public Wi-Fi. I feel like this leaves me vulnerable for maybe the five to 15 minutes that it takes to kick in. Pros My ability to use a public website and be protected. Cons There's many different products than Norton offers in combination with Norton secure VPN, but they are costly I would love to see all in one package. Alternatives considered [Mcafee Total Protection](https://www.capterra.com/p/219069/Mcafee-Total-Protection/) Reason for choosing Norton Secure VPN Cost and many positive reviews I read on the Internet before purchasing. Review Source GT Gary T. Skilled Service Technician Information Technology and Services Used the software for: 2+ years ### "Norton as a reference." August 6, 2019 5.0 Don't really now that I use the "VPN" like I know that it can mainly for "Games", and not for being a "Gamer". I do use "VPN" for a "Swap" drive however. Pros I like that it allows for you to know what address are assigned even automatically to the device so that it can be used, like many other similar software packages that do almost the same for different reason of another, however, to be able to know the address for other uses of needed information then just monitoring the network, or giving permission to access different devices by different users for different reasons that have permission to access a network, and if not allowed can be block from access. Cons Most software is now based on membership, when I am a one time user for the last forever version of the one time purchase unless as needed to be upgrade, otherwise just doing, adding an update to the existing software, patches, and to the program already installed. Alternatives considered [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Reason for choosing Norton Secure VPN For the "IP' trace option that auto detects the address, most embedded "Device Names" for reference purposes of other use. Switched from [OWL](https://www.capterra.com/p/145805/OWL/) Just testing software to I find the options, or features that I like. Review Source AK Adrian K. CEO Information Technology and Services Used the software for: 6-12 months ### "Can't be set to come on at boot" August 26, 2020 4.0 It has a fair few countries available and it connects quite quickly. I ditched CyberGhost, which had become more expensive over the years, and thought I'd use this easter egg product that came with the security suite. It's easy to control but the one thing that's a deal breaker is it can't be set to come on at launch. To be fair on my mobile it sometimes does, but it's erratic at best. On the desktop it has to be switched on. That's no good to me so now after months of wrestling with it I am stopping using it, even though it's still essentially free as I still have the Norton Security suite. Pros It came with my Norton Security Suite with licenses for 5 devices Cons It can't be set to come on at launch, which means you have to remember to enable it Alternatives considered [HMA](https://www.capterra.com/p/170769/HideMyAss/)[CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) Reason for choosing Norton Secure VPN Because it came bundled with the Norton Security suite I bought. It would save money. but it's not secure for the reasons I mention above so I'm not going to use it any longer. Switched from [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) Because it came bundled with the Norton Security suite I bought. Review Source VR Verified Reviewer Web Designer Internet Used the software for: 1-2 years ### "Decent VPN by a trusted brand" April 12, 2021 3.0 I wanted a basic VPN for secure and private transactions and I trust Norton so the fact they have a VPN is useful, Pros It just works and has privacy-focused. It is also included in my Norton membership. The fact it auto connects on untrusted wifi is also useful. Cons It can be a bit sluggish when using in other countries. The features are also limited beyond some other VPN solutions. Switched from [VyprVPN](https://www.capterra.com/p/120353/VyprVPN/) I had issues with VyprVPN and kept getting errors. Review Source AW Andrew W. Owner Food & Beverages Used the software for: 6-12 months ### "Norton VPN worked TOO WELL!!" November 12, 2020 4.0 Overall, my experience was not great. I paid for 1 year upfront, and ended up uninstalling from every device within the first week. I thought It would give me security, and I guess it does because you can't use the internet at all with the VPN turned on. Pros After receiving notices of potential identity theft, we quickly paid for Lifelock and Norton combo set. The Norton VPN creates a secure connection between my device and the internet, giving me and my business peace of mind when processing transactions online and performing important tasks online. Cons Everything seemed like it was working great, until all of my devices stopped working when they were connected to WiFi and the VPN. I did speed tests and was getting 0mbps download speed when using the Norton VPN. I installed it on every device, and every device had the same issue. Once I deleted the VPN from the device, everything worked as expected. Alternatives considered [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Reason for choosing Norton Secure VPN I had heard ads on the radio about Norton VPN and trusted those ads. I wish it worked for my devices. Review Source AJ Alan J. Analista de Sistemas Internet Used the software for: 2+ years ### "Norton VPN is a very effective application to be used on your Windows, iOS or Android and it is very easy to use." April 1, 2025 5.0 My overall experience with this application is excellent, except for the facts mentioned above. I usually use it daily on my computer and it has helped me a lot with my work. I highly recommend it to anyone. Pros I really liked the app because it was very easy to use, because it was compatible with Windows, Android and iOS and also because it blocked annoying ads and trackers. Cons Among some of these advantages mentioned, what I didn't like was the fact that it doesn't support Linux, routers and even P2P/torrenting, in addition to having some DNS leak problems and the Kill Switch not working. Review Source Prabhakar A. Student Higher Education Used the software for: 1-2 years ### "Secure vpn service" August 21, 2023 4.0 Experience with this platform is good. Pros It is a secure vpn service it provides. It hides your ip address from prying eyes. We can browse securly. Cons Norton vpn is not good but it very secure. It has a small network. Review Source CK Courtney K. Registered Dietitian Health, Wellness and Fitness Used the software for: 1-2 years ### "Very reliable and secure" February 10, 2025 4.0 I was able to document chart notes for patients very securely while outside my work office using Norton Secure VPN; this was what my organization used for VPN option, and I got used to using it. Pros I used this software while working for a previous nonprofit organization where I was able to work remote occasionally. I like how the Norton Secure VPN was very reliable in maintaining confidential HIPAA information secure, but it is somewhat cumbersome in getting logged in. Cons The logging in process is cumbersome, and take longer than I desire to get hooked up to the VPN from my work settings. Review Source AC Arthur C. Partner Law Practice Used the software for: 2+ years ### "Review of Norton VPN" June 15, 2024 5.0 Pros My favorite part was the ease of set up when installing and when using the VPN. Being that most people in my office are not tech-savvy, the ability to easily launch the VPN was a major selling point, as well as the ease of continuously using it. Cons Probably my online gripe is that it is a little bit costlier than other products on the market; however, the ease of use makes up for this. Review Source SF Sean F. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Another Great Norton Product" July 21, 2023 5.0 It keeps my data and IP address secure. I like that I can not be tracked by every website I go to. Pros I want extra security for my business. I feel like the VPN helps to keep my information and network safer. Cons I have it on my phone and sometimes I have to log in again if I momentarily turn the VPN off, even if I did not sign out. Review Source JAE James Allen E. Data Entry Marketing and Advertising Used the software for: 1-2 years ### "Secure Browsing." June 16, 2024 5.0 Thank you for your reliable service, keep up the good work! Two thumbs up. Pros Nowadays more phishing sites are all over the internet and norton help you avoid that and also browsing anonymously helps to protect your data and unwanted malware download. Cons So far so good, maybe the subscription fee? but it justifies the price for its reliable services. Review Source VR Verified Reviewer Engineer Medical Devices Used the software for: 6-12 months ### "Have been using Norton for years and have never had issues" October 1, 2018 5.0 Overall, Norton is a good brand and this VPN is a solid option. The cost is a little high, but the product is worth it. Any VPN is a must for security online, especially when hackers and other malicious actors are doing everything they can to steal your data. Pros One of the best aspects of this software is that it is easy to use and very user-friendly. Scans websites and links quickly. I have not had connection issues when using it, which is a plus because other VPNs I used have been slow and made my browsing experience poor. Cons It can be expensive, especially in comparison to other VPN companies that have basically the same product. However, Norton is known to be reliable, so there is some name recognition that must be going into the price. Either way, if you can afford it, I have had no other issues. Review Source AT Anthony T. Owner/President Human Resources Used the software for: 2+ years ### "So far, so good! A must-have these days." July 3, 2021 5.0 Again, a positive experience as I have not had any wi-fi security issues. Pros In addition to doing nothing to set this up, the VPN just gives me peace of mind, knowing that my wi-fi network and devices are protected. Cons It's hard to say. Honestly, I have no issues with Norton VPN. I haven't had any issues thus far, and assume that because it's working like it should. Review Source MD Minh D. self employed E-Learning Used the software for: 6-12 months ### "The best VPN service in the market" December 28, 2022 5.0 Extremely pleasant with this service, nothing to dislike, highly recommend. Pros Easy to use and extremely stable connection, good price Cons I like everything about the Norton VPN service Review Source VR Verified Reviewer Director Information Technology and Services Used the software for: 2+ years ### "Good VPN " October 1, 2023 4.0 Pros 1\. Has a huge list of servers to choose from.2. Speed after connecting to VPN server is also good.3. Unblocks some of the popular video streaming websites. Cons P2P support is not there in the application. Review Source RG Ruben G. maintenance Plastics Used the software for: 1-2 years ### "buggy at times " August 10, 2021 4.0 Pros it gives you that piece of mind that you have extra protection on your device while your on the go or just using a random stores wifi. Cons sometime i do get issues with things not wanting to load properly making it easier to just turn my wifi off and use my phones cellular data. Review Source AO April O. Self employed and rancher Ranching Used the software for: 6-12 months ### "A great software " June 27, 2021 3.0 It’s a great protection app for wifi that i’m glad I invested in. Pros The two things I like is that you only pay a year and it does a great job protecting my wifi on my phone. Cons It knocks out my wifi so i have to connect each and every time. I wish there was a way to hold this connection while using VPN. Review Source jN jae N. Student Education Management Used the software for: 6-12 months ### "This is so reliable" May 23, 2024 5.0 Pros I cannot believe how reliable this security has been. I am a student and have to protect my computer with all of the potential hackers out there Cons Some times i have to relaunch the app if it doesn't load but over all is a great product Review Source KH Karen H. attorney Law Practice Used the software for: Less than 6 months ### "Peace of mind " June 6, 2024 4.0 Pros The system provides for peace of mind that you are using a secured network when not working in the office. Cons Doesn't appear to always be on in the background. Review Source VR Verified Reviewer Principal Law Practice Used the software for: Less than 6 months ### "Norton VPN" January 12, 2021 4.0 I have had no problems so far since I have only been using the program in one location. Pros It is easy to log on to and change locations. The speeds appear to be reasonably fast and connections are stable. Cons There are cheaper options available and VPN services that have sites in more locations. Support is fair. Review Source ARTW Adam Russell Tremaine W. Director Machinery Used the software for: Less than 6 months ### "Norton Secure VPN" April 2, 2023 5.0 Pros Easy to use alongside your Norton package. Cons I don't have any specific Cons. It does the job I want it to do. Review Source KE Krystel E. Housekeeper Environmental Services Used the software for: I used a free trial ### "Norton WiFi privacy VPN" January 15, 2020 4.0 Overall experience of the software was awesome, will never will use another software other than Norton. Pros What I enjoyed the most with this software was, that it's apart of the Norton Security system. Which I've had for years and will always have. Easy to access, easy to navigate, Cons I didn't really have anything to complain about with this software, other than I wish the free trial was longer. Review Source Similar Products Featured