# Cisco AnyConnect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Cisco AnyConnect the right VPN solution for you? Explore 978 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/reviews

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Cisco AnyConnect

4.6 (978)

[View alternatives](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Cisco AnyConnect

Ease of use

4.6

Customer Service

4.4

## Pros and Cons in Reviews

Efficient remote connectivity solution

97% positive reviews out of 103

Most users report remote access is straightforward, secure, and reliable for connecting to work resources anywhere.

Troublesome glitches and error handling

46% negative reviews out of 143

Some reviewers describe bugs and issues create login failures, crashes, and complicated troubleshooting, disrupting workflow and productivity.

Jaya C

System Engineer, 1,001 - 5,000 employees.

"I have observed that the virtual adapter sometimes fails on Windows after updating the system resulting in errors during logging in."

Consistent and stable performance

96% positive reviews out of 54

Most reviewers indicate reliability ensures uninterrupted usage, dependable operation, and stable connectivity for daily tasks.

Brad M

Business Intelligence Analyst, 5,001 - 10,000 employees.

"Cisco AnyConnect has been a consistent platform used in my organization for years and offers reliability."

Frequent disconnections and reconnections

48% negative reviews out of 122

Some users comment connection stability suffers from unexpected disconnects, manual reconnections, and interruptions during remote sessions.

Flexible remote work enablement

100% positive reviews out of 32

Reviewers feel work from home is seamless, convenient, and adaptable for various roles and business needs.

Update process and outdated interface

62% negative reviews out of 37

Most users report updates cause confusion, compatibility issues, and outdated interface, making maintenance inconvenient and frustrating.

Burim K

Systems Engineer, 501 - 1,000 employees.

"We had a case a while back when we upgraded from an older version of Cisco AnyConnect to a newer one which caused issues with authentication for some of our clients because the technology that the new version supported was not supported by our (outdated) Routers."

## Showing most helpful reviews

Showing 1-25 of 978 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jessica P.  
Sustainability Project Manager  
Commercial Real Estate  
Used the software for: 1-2 years

### "Easy to use VPN"

February 3, 2025

5.0

Pros

Very easy to connect to a VPN, connects really quickly and I haven't had issues with staying connected for a full day.

Cons

I understand that it is for security reasons, but if my computer goes to sleep I am disconnected from the VPN. Just something to note for those that use VPNs a lot.

Review Source

AK

Ajaykumar K.  
Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Cisco Any connect VPN "

January 9, 2025

4.0

Pros

Cisco any connect is an vpn it will give a secure access in your network and you can access company data and resources very secure manner.

Cons

cisco any connect scanning some time will took lot minitue

Alternatives considered

[Norton Secure VPN](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/)

Reason for choosing Cisco AnyConnect

cisco any connect come with additional feature like scanning and allowing network

Review Source

SM

Shannon M.  
Lead Box Office Associate  
Entertainment  
Used the software for: 2+ years

### "Logging on from offsite "

May 16, 2025

2.0

I use it to work offsite, but I get logged out a lot and it is not intuitive to get signed in.

Pros

This software enables me to log into my computer and get into our VPN working network so I can work offsite.

Cons

Sometimes I have difficulty logging in. I wish there was an autosave of my information.

Review Source

SH

Shari H.  
Independent Contractor  
Computer & Network Security  
Used the software for: 2+ years

### "The great Cisco software review."

July 3, 2025

5.0

My overall experience has been great. I would recommend this software to anybody who has a business at home who has a business and another site location or to anybody that works for a company that only has the option of working on site. it is very convenient and it’s a software that’s able to work in many different ways when it comes to a job title that you do with the company you work for whether it’s at home or on site.

Pros

What I like about this software is that you can connect anywhere using the software whether it is work from home work on site or work in another remote location that’s not from home at any given time. I would use this software mainly for business purposes.

Cons

There are no cons about this software. This software is really great to use. I’ve used it before and it’s very convenient for remote purposes. I can use it during call center business purposes that I do at home or anywhere in an on-site location that I did in my previous jobs that I’ve had.

Review Source

KC

Kathleen C.  
Account Manager  
Food & Beverages  
Used the software for: 2+ years

### "Reliable Connection to Get Your Work Done!"

March 23, 2025

5.0

I am a full remote employee who relies on AnyConnect to connect to my companies remote desktop. AnyConnect is easy to use and reliable.

Pros

Cisco AnyConnect makes it easy to connect to work. I am fully remote employee who needs a reliable connection.

Cons

At times it connects and reconnects a bit much.

Review Source

MK

MOHAMED K.  
Computer Facilitator  
Higher Education  
Used the software for: 1-2 years

### "Facilitated smooth roaming within the networks"

June 17, 2025

5.0

Pros

Anyconnect automatically regains connection when networks fail and maintains me well connected to office server. Its DTLS encryption boosts streaming VoIP sessions, and it automatically reconnects without involving manual fuss.

Cons

The HostScan module of AnyConnect will not work sometimes and cannot give me access to VPN until I restart the host.

Review Source

JC

Jaya C.  
System Engineer  
Telecommunications  
Used the software for: 1-2 years

### "Stable VPN that makes me confident"

June 16, 2025

5.0

Pros

The second layer of Cisco AnyConnect makes me satisfied primarily when working with client data. The connection is small and encrypted, allowing me to switch between email, code repositories and remote tools without having to worry about security.

Cons

I have observed that the virtual adapter sometimes fails on Windows after updating the system resulting in errors during logging in.

Review Source

JM

Jean M.  
System Engineer  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Provides split tunneling with granular power"

May 26, 2025

4.0

Pros

Cisco AnyConnect enabled me to route only needed traffic via the VPN but keep access to everything local. It’s quite handy when I am multi-network hopping at the same time while working remotely.

Cons

It fails since it doesn't recognize captive portals on public Wi-Fi. It doesn't redirect, it just fails until I disconnect then I disconnect and manually authenticate through a browser.

Review Source

EB

Ethan B.  
Detailer  
Automotive  
Used the software for: Less than 6 months

### "Cisco Anyconnect"

August 2, 2025

4.0

Good once you get past the setup process as it is pain stakingly long compare to some other options.

Pros

I liked how easy it is to connected to other Cisco products like there routers and modems for home purposes

Cons

I did not like how long it takes to setup, at first it really discourages me from continuing with cisco

Review Source

Er Avinash P.  
Technical Support Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Highly recommended product"

October 7, 2024

5.0

Overall experience was more than the expectations. Highly secured environment and high user community for any issues. Fast and express speed UI.

Pros

\- Very intuitive and easy to use platform. - Deployment and signin process is super easy and hassle free. - No latency and slowness observered even in VPN connection as well.

Cons

Nothing to be disliked as such, all things work perfectly.

Review Source

VR

Verified Reviewer  
Counsellor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy to use for a secure VPN connection"

September 17, 2024

4.0

Overall I've had a great experience using Cisco AnyConnect and would recommed it

Pros

Easy and quick to use to secure a VPN connection

Cons

The only con is that its sometimes unreliable to use

Review Source

EM

Elza M.  
Customer Service Specialist  
Consumer Services  
Used the software for: 6-12 months

### "It deliveries what is supposed to"

October 1, 2024

5.0

In general, it is a great solution, cost-effective, very helpful and reliable software.

Pros

Cisco has been a great tool for voice calls within the organization.

Cons

I don't have any complaint about Cisco up to now.

Review Source

JH

Johnathan H.  
Quality Assurance Specialist  
Insurance  
Used the software for: 2+ years

### "Cisco AnyConnect is easy to use"

August 13, 2024

5.0

Pros

I love the fact that I can use FaceID with the two-factor authentication. It makes signing in that much easier!

Cons

If password is incorrectly entered, you have the potential to be locked out and need a company's admin to un-lock your account.

Review Source

TP

Thomas P.  
Senior Waterproofing Technician  
Construction  
Used the software for: 2+ years

### "Keeping work data safe"

July 5, 2024

5.0

Pros

Using Cisco VPN benefits myself and my company as i can access documents from stored on our server from anywhere in the country on my laptop, phone, or iPad. Knowing that our data is protected when out in the field is paramount

Cons

Can slow connections significantly and sometimes there are connectivity issues which plague the whole company. I am unsure if this is from our side or Cisco's side however.

Review Source

JO

Joshua O.  
Infrastructure Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "VPN at its best"

June 30, 2024

5.0

If there were 100 stars for feedback, I would give that to Cisco AnyConnect.

Pros

Integrating Cisco AnyConnect with windows active directory is a perfect solution for managing users in the simplest way. The ability to edit a customer's VPN URL link to a new one is a perfect solution, because you wouldn't need to start the entire setup process over. Just edit and save, plus edit the VPN config file on the DC. Installation is easy and straightforward.

Cons

Downloading the Cisco Anyconnect on Mac is not as easy as it should. This should be listed among free apps that can be downloaded on the IOS store.

Review Source

pG

pavan G.  
senior software engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Ciso AnyConnet Tool Analysis"

May 18, 2023

5.0

Cisco AnyConnect is Leading VPN and Security tool in Market. It's very smooth to use this Tool. Even we can raise issues with Cisco and Response time is very Quick.

Pros

1\. Can access different Countries Servers2. Can Restrict People Connecting to Company Tools3. Can Find Employees Mis-using Internet and Company Data

Cons

1\. Sometime Server connection Takes more time2. Maintenance of Cisco AnyConnect in Office Hours.3. Bit costly compared to Other tools

Review Source

KZ

Kristyna Z.  
consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Cisco AnyConnect fundamentals"

February 3, 2023

5.0

Pros

I like the most the way of customization of this product. I appriciate the option to choose which authentification will be required, adding own policies and of course user monitoring and tracking. History of access to the network is good in case of some incident will happen.

Cons

The instalation process of this SW was not easy. There was a multiple errors during the process and the instalation of the client to users laptops was slow.

Review Source

VR

Verified Reviewer  
Writer & Designer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The VPN you need (if you need VPN)"

April 10, 2020

5.0

Any frustrations I've ever had with AnyConnect have been due to user error - nothing about the software itself. It's a minimal pop-up window that helps me log in and make a secure connection to get my work files. After using it for a while, it becomes habit just like anything else. I don't know what it's like as an administrator, but as a user I'm fully satisfied.

Pros

I don't fully understand the intricacies of VPN, but I trust our organization's IT team since they say we need it. VPN lets me get the files I need from our organization's server when I'm at home, and I have to say AnyConnect makes it easy to do so. You're just a few clicks away, and it reminds you if you've disconnected after a long period of inactivity or shutting your computer off. I don't have any experience with another VPN client, but I can't imagine it being much easier than this from a user perspective.

Cons

VPN is one of those things everyone finds annoying - but they don't complain about having to login into their Facebook account. It's pretty much the same number of clicks, except you can't auto-save your password (otherwise what's the point of logging in for security reasons?) It's one more thing to remember, sure, but we learn to remember the important processes that help us get our work done.

Review Source

Rowena Joy R.  
IT Support Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Cisco Anyconnect - Highly secure and easy to use"

April 12, 2023

5.0

With Cisco Anyconnect , we can work remotely. We don't need to go to the office to perform our duties. It is very easy to use and has excellent security. Wity cisco anyconnect it maintain the continuity of our work remotely.

Pros

Cisoc Anyconnect provides simple , secure and fast way to establish a VPN Connection to our company's private network while we are working from home. It offers stable and reliable VPN connection for us to access our company's resources in a secure connection.

Cons

Cisco Anyconnect really works well , I have not experience any kind of inconvenience. This means that I have a stable internet connection as it contributed the good performance of the software.

Review Source

MR

Miguel R.  
Research Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy software to download and install, extremely functional when securing private information"

March 31, 2021

5.0

I work mostly from home and this software is very easy to use, to download and install. Also, it is secure and has a stable connection. It is suitable for all type of companies especially those that have remote workers. The software gives you a secure connection to work remotely and protect the privacy of the company which should be the main priority of organizations. I strongly recommend this software to companies that are starting out and want to maintain a a secure connection.

Pros

I use this software on a daily basis to protect my organization's private and sensitive information. I work in the healthcare industry and it is highly important to protect the patient's information. One of the features that I strongly believe helps protect the organization's sensitive information is the two factor authentication when connecting to the company's VPN, making it more secure and protecting the privacy of the company and the patients as well .

Cons

I strongly believe that the software does a fantastic job at protecting the security and privacy of organizations especially when working from home. However, I do feel that login in into the software and connecting to the company's VPN can be very tedious since it has crashed several times during my time frame using the software. Also, I do feel that the software makes my work computer work a little bit slower than usual, maybe this can be improve and optimize.

Review Source

Ravinder B.  
consultant  
Legal Services  
Used the software for: 2+ years

### "Cisco AnyConnet - A reliable and safe VPN service"

April 28, 2020

4.0

We are happy with the product so far. Work from home and from client locations has become an easy task with this software.

Pros

We use Cisco AnyConnect to connect our office laptop to the corporate network so that we can access corporate network sites and servers without any hassle while working from home or any remote location at the client site. It is easy to set up a VPN service and the connection is reliable and secure. Using this tool, our IT system can track endpoint behavior in a better manner. The tool provides security against viruses, malware, rogue websites, and other online threats. It can easily be integrated with other 2-factor authentication tools to provide enhanced security. Installation and configuration of the software are easy and user interface is quite simple to use.

Cons

The prices are on the higher side, but the tool is worth the investment. Other features such as one click-connection, storing login details would be advantageous. It shows error in connection sometimes.

Review Source

MS

Maha S.  
Assistant Professor  
Computer Software  
Used the software for: 2+ years

### "Cisco AnyConnect: An Efficient and Secure VPN Client"

October 9, 2023

4.0

Very good experience from a performance and security perspective. Would recommend this VPN client for secure and efficient establishment of VPN tunnels.

Pros

We use Cisco AnyConnect to create secure encrypted tunnels to the Mason VPN server when off-campus. We benchmarked the security and performance of Cisco AnyConnect and it was really interesting its use of DTLS (Datagram Transport Layer Security) which relies on UDP to provide more efficient VPN tunneling by avoiding the complex TCP 3-way handshaking schemes. This is a great strategy in the cases when the underlying connections are already using TCP/TLS which avoids another expensive VPN TLS on top of the already existing TLS connection.

Cons

Adding exception routes to divert traffic from using the VPN is not flexible to configure in Cisco AnyConnect. You need to do it within the OS using the add route command.

Review Source

Evan J.  
Senior Software Engineer  
  
Used the software for: 2+ years

### "A very nice and easy way to connect to my companies VPN"

March 21, 2018

5.0

Pros

\-I like Cisco AnyConnect's small footprint. it only uses the screen real estate that is needed. -It provides multiple VPNs for me to connect to. If the east coast VPN is down, I can try the west cost VPN. - it shows me the my ip address which is a nice feature - it has a drop down of local wireless and wired networks that I can use to connect to the VPN, along with the signal strenght of each wireless network which is very handy. - It just works, I never really have any problems getting onto my VPN which is the most important featur in my book

Cons

\- it kicks me off after 24 hours, I'm not sure if this is cisco limitation, or a company restriction, but it would be nice if i could stay connected forever. -rarely despite entering all the correct credentials i still can't access the VPN, but I think this is a company issue instead of a cisco issue

Review Source

VR

Verified Reviewer  
Operations Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Efficient and Secure VPN Solution"

January 23, 2023

4.0

Pros

Cisco AnyConnect automatically connects to the VPN when you start your laptop so one doesn't have to manually connect to the VPN. At least this is how it's configured in our case.

Cons

When you are already connected, you can't even drop down and see all the profiles that are configured. Also, at times, it simply fails to connect and then we have to run ipconfig release/ renew and reboot the laptop to make it work.

Review Source

PG

Patryk G.  
IT Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Connecting takes too long"

November 2, 2023

2.0

Pros

Applications is small and simple. Allows user to logon before windows logon.

Cons

It takes too long to connect. Why application does scanning after user enter credentials? Why it can't be done before to not waste user time? Also it requires all windows update to be done before connecting.

Review Source

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