# Best Zoho Desk Alternatives 2026 | Capterra

> Looking for alternatives to Zoho Desk? Find out how Zoho Desk stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/169505/Zoho-Desk/alternatives

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# Alternatives to Zoho Desk

[4.5 (2213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Write a Review!

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## Top Zoho Desk Alternatives

Zoho Desk

* * *

Starting from:

$20/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (2213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.5

Value for Money

4.5

* * *

Starting from:

$115/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (1134)](https://www.capterra.com/p/134347/Intercom/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.4

Value for Money

4.0

* * *

Starting from:

$29/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (140)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

Ease of Use

4.5

Customer Service

4.8

Features

4.4

Value for Money

4.7

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All Zoho Desk Alternatives

At a Glance

Top Alternatives for Zoho Desk

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49)
-   [BOSSDesk](#product_c5ef1c3a-c29e-4261-8f73-a7f3006f583d)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)
-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)

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by Freshworks

[4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

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by Freshworks

[4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

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by SysAid Technologies

[4.5 (520)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

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by Bitrix

[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

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by Salesforce

[4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

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by ManageEngine

[4.4 (233)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

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by QualityUnit

[4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by Text

[4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/)

HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. [Learn more about HelpDesk](https://www.capterra.com/p/185973/HelpDesk/)

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## [LiveChat](https://www.capterra.com/p/62194/LiveChat/)

by Text

[4.6 (1727)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

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## [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

by Atlassian

[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)

by TeamDynamix

[4.4 (170)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks. [Learn more about TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)

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Software Found In

-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [Contact Center Software](https://www.capterra.com/contact-center-software/)
-   [Live Chat Software](https://www.capterra.com/live-chat-software/)
-   [Customer Communications Management Software](https://www.capterra.com/customer-communications-management-software/)
-   [Issue Tracking Software](https://www.capterra.com/issue-tracking-software/)
-   [Customer Service Software](https://www.capterra.com/customer-service-software/)
-   [Complaint Management Software](https://www.capterra.com/complaint-management-software/)
-   [Customer Success Software](https://www.capterra.com/customer-success-software/)
-   [Telephony Software](https://www.capterra.com/telephony-software/)
-   [Customer Engagement Software](https://www.capterra.com/customer-engagement-software/)
-   [Customer Experience Software](https://www.capterra.com/customer-experience-software/)
-   [Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)
-   [Call Center Software](https://www.capterra.com/call-center-software/)
-   [IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/)
-   [Insurance CRM Software](https://www.capterra.com/insurance-crm-software/)
-   [Customer Support Software](https://www.capterra.com/customer-support-software/)
-   [Knowledge Base Software](https://www.capterra.com/knowledge-base-software/)
-   [Contact Center Quality Assurance Software](https://www.capterra.com/contact-center-quality-assurance-software/)
-   [Remote Support Software](https://www.capterra.com/remote-support-software/)
-   [Service Desk Software](https://www.capterra.com/service-desk-software/)