Agility PR Solutions

Media Monitoring


1 / 5
1 review


Average Ratings

1 Review

  • 1 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 1 / 5
    Customer Service

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About Media Monitoring

Whether we do it for you, or help you do it yourself, our media monitoring services will ensure you're never in the dark.


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Media Monitoring Features


Media Monitoring Reviews Recently Reviewed!


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Terrible Customer Service, Mediocre Solution At Best

Dec 11, 2018
1/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Ease of use I suppose. However, I would not recommend the product to anyone for the price.

Cons: If there were zero stars, that is the rating I would give Agility. I tried to cancel our account 6 weeks prior to the date we signed an annual agreement. Our customer rep told me that he sent an email months ago that automatically renewed our agreement for another year! As an agency owner who works with clients on a daily basis, I cannot believe the bait and switch in order to make a buck. We never treat our clients this way. Steer clear of Agility! Half of their lists are erroneous. I cannot tell you how many writers emailed us back after we pitched them saying they did not cover the topics Agility had them tagged under. Talk about embarrassing! PR platform is okay at best, and customer service is awful.

Overall: Terrible. They rope you into an annual contract and their lists are not accurately tagged.