--- title: "Gaviti Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Gaviti the right Accounts Receivable solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/169544/Gaviti/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Gaviti 4.5 (91) [View alternatives](https://www.capterra.com/p/169544/Gaviti/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Gaviti Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews TM Tyler M Accounts Receivable AnalystComputer Software, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “One of the biggest benefits is that Gaviti automates invoice follow-ups, reminders, and collections workflows so we don’t have to manually chase payments.“ January 5, 2026 LA Lenora A Office ManagerReligious Institutions, 2 - 10 employeesUsed the software for: 6-12 months. “System does NOT show the TRANSACTION numbers from online payments and does not show when acct has a CREDIT balance“ December 5, 2024 sw shayla w account receivable specialistAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “It streamlined collections, improved visibility into aging and customer communications, and helped me manage accounts more efficiently“ December 31, 2025 JK Jodi K Billing CooridinatorConsumer Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Creating reports is not the simplest.“ January 9, 2026 sw shayla w account receivable specialistAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “The automation features reduced manual follow-ups, while still allowing room for personalized outreach when needed.“ December 31, 2025 TM Tyler M Accounts Receivable AnalystComputer Software, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I feel limited on the reporting capabilities of gaviti.“ January 5, 2026 TM Taylor M Credit Collections AnalystAccounting, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “My overall experience with Gaviti has been positive. Although there have been some hiccups with data displaying correctly within the dashboard, the product has been easy to use and the detailed note taking, scheduling, and reminders have been a great improvement over our previous platforms.“ December 1, 2025 TM Tyler M Accounts Receivable AnalystComputer Software, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Deep analytics is difficult and not intuitively navigable.“ January 5, 2026 ## Showing most helpful reviews Showing 1-25 of 91 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Billing Cooridinator Used the software for: Less than 1 year ### "Gaviti Review " January 13, 2026 4.0 I like the program. As stated it is easy to look up invoices, can find by invoice #, account, or our sales order number. Would recommend to others. Pros Pretty simple to view and navigate. We can add notes to invoices and actually do multiple notes to mulitple orders at the same time. Cons Reporting - could be confusing. Creating reports is not the simplest. It may be the filters we have set up but not very user friendly. Review Source TM Tyler M. Accounts Receivable Analyst Used the software for: 1-3 years ### "My Gaviti Review." January 7, 2026 4.0 Gaviti overall is a great product. It automates invoice followups, integrates relatively well with most external ERPs and overall improves organization efficiency. Pros One of the biggest benefits is that Gaviti automates invoice follow-ups, reminders, and collections workflows so we don’t have to manually chase payments. This saves tons of time and reduces errors. Cons I feel limited on the reporting capabilities of gaviti. Deep analytics is difficult and not intuitively navigable. Review Source R Reviewer Account Receivable Specialist Used the software for: Less than 1 year ### "Gaviti Fits" January 7, 2026 4.0 Overall, Gaviti has fit in with my daily responsibilities. It has been easy to use and provides the information I need daily to contact my customers. Pros Having it set to automatically reach out to past due customers, multiple times if necessary. Being the AR person, having a report that list all open invoices and/or customers with a balance with the contact info allows my day to go more smoothly. Additionally, having the ability to add notes while speaking to customer or setup payment plan/promise to pay cuts down on time. Cons When a payment plan or promise to pay is setup, it would be nice if this info would automatically email the customer. If it could be emailed, it would be helpful to have a template with instruction/explanation with reply demand in place. Also, I work in Gaviti daily, and it tends to be very slow quite often. Review Source R Reviewer Bookkeeper Used the software for: 1-3 years ### "Overall Perk" January 7, 2026 5.0 being able to have everything in one portal is useful especially it all goes to the diocese for all there payments Pros Gaviti is very beneficial for keeping organized with the monthly payouts to the several invoices due to the diocese. I am able to pay the payment and see it debited next day without fail and keep records up to date Cons i cannot view what to pay b/c i only have a small section of the page to view it. thats the most annoying part. Review Source R Reviewer Accounting Used the software for: Less than 1 year ### "Transit Tech review" January 6, 2026 4.0 I'm impressed w/ the automated capabilities and the time it has saved. I love the notes w/ dates etc. Overall I am very happy w/ Gaviti. Pros I really like the automated workflows to customers. I like the notes name and date stamped. Basically, it's on autopilot and that's awesome Cons My main complaint with Gaviti is the lagging. A lot of times we are waiting for it to quit spinning and pull up what we need. I don't know if it's because we have so many companies. Review Source shayla W. account receivable specialist Used the software for: 1-3 years ### "accounts recievable" January 6, 2026 5.0 Overall, my experience with Gaviti was very positive. It streamlined collections, improved visibility into aging and customer communications, and helped me manage accounts more efficiently Pros What I liked most about Gaviti was how it streamlined the entire collections workflow in one place. The automation features reduced manual follow-ups, while still allowing room for personalized outreach when needed. I also appreciated the real-time visibility into aging, disputes, and customer touchpoints, which made it easier to prioritize accounts and stay organized. Overall, it helped improve efficiency, accountability, and consistency across the AR process Cons The main drawback for me was the initial setup and learning curve. Configuring workflows and reports to match more complex customer requirements took some time Review Source R Reviewer Operations Director Used the software for: Less than 1 year ### "asked me to review this" January 6, 2026 2.0 I am using this because of one of our supplier's decision to use this. I don't utilize this for my own business but only to pay my supplier. Pros I like the ability to look up my bills and see what I owe prior to the bills being loaded into my online payment portal. Cons I can hardly see the bills with the way they are listed at the bottom. It doesn't even show the entire line and then you have to scroll. Review Source Thomas L. Accountant Used the software for: Less than 1 year ### "A Great Tool" December 2, 2025 5.0 Overall, been very pleased. Having Gaviti as a tool has help me immensely when it comes to multiple parts of my job. Pros The interface is so user friendly. I just started my position and this has been a great help to providing quick and detailed insights Cons Trying to change the automatic email settings. Sometimes notifications go out to customers that should not. Review Source GB Gabriella B. Staff Accountant Used the software for: Less than 1 year ### "Amazing for Collections" December 2, 2025 5.0 Gaviti is so awesome. It not only helps our accounting team but Sales as well. Easy to use and helpful Pros it has helped us clear up our collections so much and allows a lot of correspondence from customers. Cons The aging is counted from due date and not actuals days aged. It does not match any other reports from other accounting software. Review Source R Reviewer Credit Collections Analyst Used the software for: Less than 1 year ### "Gaviti User Review" December 2, 2025 4.0 My overall experience with Gaviti has been positive. Although there have been some hiccups with data displaying correctly within the dashboard, the product has been easy to use and the detailed note taking, scheduling, and reminders have been a great improvement over our previous platforms. Pros Ease of use. Reporting. Note taking features. Learning curve. Invoicing. Accounting and Bookkeeping. Cons Functionality. Inconsistent data display. Implementation. Missing / conflicting account information. Review Source Lorvy L. Administrator Used the software for: 1-3 years ### "Gaviti is a star!" June 24, 2025 5.0 Gaviti is such a time saver! It indeed helped me do my job a lot easier, faster, and more efficiently. Pros I just love the number of things it can help me do faster to make work a lot easier and more efficiently. Cons Generating reports can be a bit very detailed and can take a lot of steps to filter and complete. It also does not allow me to copy from fields. Review Source AW Amy W. Collections analyst Used the software for: 1-3 years ### "Its ok. Wish it was better." June 22, 2025 4.0 I am in the middle with this produce. I like the concept but wish it worked better. It should interface with salesforce so we do not have to touch it. It should also keep our internal contacts instead of me having to fix them all the time. Pros Automatically sends invoices and reminders. I also like the reporting part of it were i can log on and run a spreadsheet to check my open invoices. Cons Have to fix the it all the time and cooperate has to load the invoices making it not automatic. I have to touch it too much. Review Source R Reviewer CEO Used the software for: 1-3 years ### "Just What We Needed" June 22, 2025 5.0 As a CEO, Gaviti had been a game changer! I can see how we are doing at a glance. I can see who the biggest late paying clients are and manage them better. Pros The way it tracks our staff's efforts to collect money and control the pipeline of aged invoices. Way better than spreadsheets. Cons I wish it had more robust reporting. Sometimes, for our clients, we need to tell a story. For instance, if I could track the receivable aging pipeline over time I could show how good things look now comapred to when we started using Gaviti. Review Source R Reviewer Accounts Receivable Specialist Used the software for: Less than 1 year ### "New to GAVITI - good experience so far" June 20, 2025 5.0 For the two weeks my company has been using, very pleased. Quick to understand screens. I may not need all the extra information on the dashboard, but, that is how it was set-up by management at my company. Pros Excellent assistance via \[sensitive content hidden\] in Israel with all our company questions. Easy to enter notes whether customer or invoice. Cons When the invoices are emailed to our customers, our customers often "short pay" an invoice, and Gaviti doesn't understand that an invoice could be under appeal, etc. Also, many of my customers are called, and the general email says they are not responding to a previous email. Review Source NN Natasha N. Customer Service Associate Used the software for: 3-5 years ### "Gaviti Overall " June 23, 2025 5.0 I have been using Gaviti for a couple of years now. I personally like that my invoices can be setup as I need them to be, whether that be automated, or special handling, along side, sending out reminders. Pros I absolutely love the automations of these site. Helps keep me free and focused on more important things. Cons I have not found any dislikes with the system personally. Gaviti works as I think it should, as it is a great tool and great functions. Review Source R Reviewer AR Manager Used the software for: Less than 1 year ### "AR Manager" June 23, 2025 5.0 So far my experience has been very positive. As stated, it has saved my team several hours and has allowed us to reach all of our customer base instead of just high dollar accounts. I would recommend Gaviti to other companies. Pros Gaviti is user friendly and easy to learn. Gaviti's automatic communication to customers has saved so much time for my team from sending out manual emails. Cons I wish the activity under the invoice was listed under the notes, such as when a pre-due or past notification has been sent. Instead you have to look at the notes to see what the AR Rep is doing then under Activity to see the emails. It would save me time from having to look under two tabs to see the whole picture. Review Source AP Adeajai P. Accounts receivable Analyst Used the software for: 1-3 years ### "Streamlined and Efficient Collections with Gaviti" March 26, 2025 5.0 Overall, my experience with Gaviti has been really positive. It’s made the collections process so much more streamlined and efficient. The platform is easy to navigate once you get the hang of it, and I love how automated reminders and follow-ups take a lot of the manual work off my plate. It’s helped me stay organized and has improved our cash flow by staying on top of overdue invoices. Pros The platform is intuitive and saves a lot of time with automating reminders and follow-ups, so I don’t have to keep track of everything manually. I also appreciate the customizable workflows—it feels like it’s really tailored to how I work. Plus, the ability to integrate with other tools we’re already using makes everything run more smoothly. It just takes the stress out of managing receivables. Cons It took a little time to get fully comfortable with all the features, and I wished there was a bit more guidance or tutorials to speed up that learning curve. Review Source BR Bart R. Director of Financial Services Used the software for: Less than 1 year ### "Great performing, value based automated collection tool" December 20, 2023 4.0 Very positive and would recommend to any company looking for an automated collection tool that does not cost an arm and a leg but delivers what was promised. Pros Easy to use, quick setup, user customizable and delivers on promises. Cons Not much - overall product works well. I do wish for user customizable dashboard where we can setup our own metrics. Review Source Hannah C. Account Receivable Used the software for: Less than 1 year ### "Overall okay, speed issue" September 3, 2024 3.0 I have had a good experience with all of the features, I am not complaining about any features, I love all it has to offer. The speed is just a bit of an issue when it takes 10 minutes to save one note. Pros I like how it localizes all of our information in one place and everyone can see notes. Cons It is extremely slow during business times (I understand that the time is heavy on the server, but I feel as though it should function a bit better given the nature of gaviti) Review Source R Reviewer VP Finance & Controller Used the software for: Less than 1 year ### "Issuer Direct Corporation" September 1, 2022 4.0 We have been using Gaviti for about 3 months now and have seen improvement in collections and communications with customers. Our implementation manager, \[SENSITIVE CONTENT\] was excellent and has been very helpful in getting us up and running. Pros The software was easy to use and implement Cons Some of the features of marking promises to pay, responding to emails within Gavit can be a little cumbersome. Review Source R Reviewer AR Specialist Used the software for: Less than 1 year ### "Justice's Review" June 23, 2025 5.0 Pros very fast and easy to use. Great way to keep on top of all your work. Great way to stay on top of your invoices. Cons wish it would be able to send email to several people instead of just one when sending out the automated emails. Review Source R Reviewer VP, Finance and HR Used the software for: Less than 1 year ### "Happy to use Gaviti" June 20, 2025 5.0 It has been a good experience. I can always check status of invoices and use it as a vendor statement to reconcile to our payables and get copies of anything we're missing. Pros Organization of vendor invoices and ease with which to pay them. I can always check status of invoices and use it as a statement to reconcile to our payables. Cons I have none. I only use it to pay vendor invoices, but I have no cons to speak of using it in that manner. Review Source PW Pam W. Senior Account Rep Used the software for: Less than 1 year ### "Gaviti 2.0" March 25, 2025 5.0 Great.... allows me to keep up with my accounts. Pros overall layout ... color scheme The timeliness and tracking Cons Sometimes the bar coding is too much ... maybe thinner lines. Review Source R Reviewer Collections Specialist Used the software for: Less than 1 year ### "Thoughts on Gaviti" December 11, 2024 4.0 good experience with learning the program and still learning. open to learning as much as much as I can to aid me in being as efficient as possible in my role. Pros Easy to locate accounts, ability to review any and all notes from previous users to get a broader look at any prior or consistent issues. Also, can locate any additional contact information. Cons No negative opinions. I've only used this product for a about a year and still learning the ins and outs, but have no complaints about the program. Review Source Angi R. Accounts Receivable Used the software for: 1-3 years ### "Gaviti Review" December 15, 2024 5.0 Overall, it has been a great experience. Pros The dashboard is my favorite! The ease and convenience that the dashboard provides make outlining my day far easier than before. Cons I wish the login process would remember me. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.