--- title: "LumApps Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LumApps Software - reviews, pricing plans, popular comparisons to other Team Communication products and more." source_url: "https://www.capterra.com/p/169555/LumApps/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # LumApps Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LumApps ## What is LumApps ? LumApps connects and engages every employee – including frontline workers, deskless workers, and on-the-go employees – in a pixel-perfect, branded web app and mobile app, with ultra-personalized media-rich communications and smart campaigns, regardless of their role, location, language, and device. Our scalable, true SaaS platform enables a dispersed workforce to efficiently collaborate and share knowledge by leveraging rich community spaces and employee-generated videos. ## What is LumApps used for? [Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 77% Neutral 18% Negative 5% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LumApps ?[Manage this product listing](https://www.g2.com/products/lumapps/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LumApps 4.1 (39) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (39) Ease Of Use 4.7 (5,322) Value For Money 3.8 (31) Value For Money 4.5 (5,079) Customer Service 3.9 (33) Customer Service 4.6 (5,093) ## LumApps alternatives [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.5 (89)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (123)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (137)](https://www.capterra.com/p/201794/Workvivo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about LumApps Overview ### Which roles and teams benefit most from LumApps ? LumApps is most used by marketing and communications teams, intranet managers, and shared-services leaders who publish internal news, campaigns, and employee resources. IT administrators, systems analysts, and infrastructure teams manage platform access and integrations, while project managers, consultants, and UX designers coordinate digital workplace content and user experience improvements. Answer based on 39 reviews Overview ### What company size and specific industries is LumApps built for? LumApps is designed for mid-sized to enterprise-sized organizations that need to connect distributed workforces. It fits companies with employees spread across locations, making it suitable for sectors where internal communication and coordination across teams are important, rather than for small businesses with limited organizational complexity. Features and Usability ### What are the key features of LumApps ? LumApps offers employee portals, intranet content management, and knowledge base management for organizing company information. Core communication features include activity/news feeds, blogs, newsletters, chat/messaging, and discussions/forums. It also includes access controls/permissions, single sign on, reporting/analytics, search/filter, and mobile access. Integrations ### Which third-party tools and platforms does LumApps integrate with? LumApps integrates with 10 third-party tools, including Google Workspace and Microsoft 365 for productivity; Microsoft Teams and Slack for communication; Jira and ServiceNow for workflow coordination; and Okta and Ping Identity for identity management. These connections support access to workplace content, collaboration channels, service processes, and authenticated employee experiences. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does LumApps offer? LumApps offers in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars provide scheduled instruction, and documentation and videos offer self-paced reference and step-by-step learning materials. Answer based on 2 reviews Getting Started and Support ### What customer support options does LumApps offer? LumApps provides Email/Help Desk, FAQ/Forum, Knowledge Base, and 24/7 Live Rep support. User feedback is mixed: some describe the support team as very reactive and helpful during issues, while others report frustration with ticket turnaround time and responses that feel dismissive of feature requests. Answer based on 7 reviews Features and Usability ### Is LumApps easy to use for employees and administrators? LumApps provides an accessible employee experience with clear navigation, search, widgets, and familiar Google Workspace connections. Content teams can publish pages and manage permissions without deep technical skills, but administrators may need training for advanced configuration, image formatting, multilingual content, and notification settings. Larger implementations can feel complex during setup. Answer based on 17 reviews Features and Usability ### How user-friendly is the LumApps interface? LumApps delivers a clean, customizable intranet interface that helps employees find news, documents, directories, and community content. HR and communications teams value its modern page results, templates, and role-based views. However, page editing can require CSS knowledge, some controls feel less intuitive for administrators, and complex pages may load slowly. Answer based on 11 reviews ## Features AI summary Based on 17,996 Team Communication reviews Capterra data shows that buyers of Team Communication software rank the following features as their top priorities: - **Meeting Management** (**50%** of reviewers rated this feature as critical) - **Mobile Access** (**52%**) - **Real-Time Chat** (**51%**) LumApps supports all three features that reviewers consider most important: **Meeting Management**, **Mobile Access**, and **Real-Time Chat**. Together, these capabilities help teams coordinate meetings, stay connected from any device, and communicate instantly, allowing teams to work faster and keep collaboration organized across the business. Access Controls/Permissions 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Communication Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Content Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Knowledge Base Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Search/Filter 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Surveys & Feedback 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success LumApps 63 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Blogs: Allows users to publish blogs on social site - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Event Calendar: A list of events with their respective dates - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Newsletter Management: Create and update newsletter content to increase engagement - Personalization: Adjust communications based on previous interactions or personal preferences - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unified Directory: Store, modify, and track user accounts and access in a centralized directory - Version Control: Track revisions and updates made to files and navigate between different versions - Video Conferencing: Connect with meeting participants remotely over video - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Wiki: An informational database that allows users to add, delete, or revise content - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.8 (39) 3.8 Based on 39 reviews ## Pricing Value for money 3.8 (31) ### Starting price Free trial not available Value for money 3.8 (31) 3.8 Based on 31 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Tableau](https://www.capterra.com/p/208764/Tableau/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (33) 3.9 Based on 33 reviews ## User reviews Overall rating 4.1 Based on 39 reviews Filter by rating Counts reflect reviews available in this feed. 5(17) 4(13) 3(7) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful Cristian L. Country Manager Used the software for: Less than 1 year ### "Social collaborative intranet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2019 Really help me to be more productive. Have all my resources, news, tools and documents in one place really bust my productivity. Pros This intranet allow me to quickly find my daily apps and documents in one click because provides personalized content, relevant for me and base on my profile. Cons Sometimes I want to share information with customers or partners and is not possible. GA Google Apps Administrator Google Apps Administrator Used the software for: 3-5 years ### "Lumapps a boon to Tech industry" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 24, 2020 It is great as it helped a lot to the organisation activities and managing different activities in an organised ay through communities. Pros The versatility of connecting and source of information being working in diverse locations. The functionalities and ease to use the platform being on admin side also is very smooth. Love making and migrating our sites to lumapps pages. They are more user friendly and helpful. Cons Considering a lot of functionalities being involved would look for a better UI on admin side. EL elisa.battistella@lafargeholcim.com elisa.battistella@lafargeholcim.com Used the software for: 1-3 years ### "1 year with LumApps" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 August 6, 2019 With LumApps we are trying to bring 60,000 people in the same place in order to reach them all with relevant messages from the group and in order to provide them with a platform where they can share best practices and learn more about what other parts of the business are working on. However, LumApps is very good for top-down messages, it's harder to allow people to share best practices or to allow them to decide what content is most relevant for them resulting in lower levels of engagement than expected. Pros \- Easy to create new sites and pages - Easy to create different content for different GROUPS of audiences - Helps to bring together different functionalities (e.g. top down messages and communities) in the same place Cons \- No or minimal opportunity for users to customize the content themselves, e.g. give the users the possibility to select what they what to see in the homepage - Some features are too basic, e.g. newsletter (not possible to customize the sender) UD UX/UI Designer UX/UI Designer Used the software for: 1-3 years ### "Social Intranet Made Easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 30, 2019 As partner, I have managed to implement the platform to roughly 5k+ users. I can safely say that they are happy about what LumApps can offer. However some bugs are still giving problem. One of them is the grid system on content creation. Pros Consistency and simplicity. It is easy to use, though some aspect requires some basic web development knowledge. Cons Some minor bugs and very slow improvement for feature via updates. MA Management Assistant Management Assistant Used the software for: 1-3 years ### "Participate!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 6, 2019 It perfectly fits into the GoogleSuite world Imerys entered! Pros Get teams together in a dedicated Group (subject, project, language) and enter into dialogue, share files - just connect people. Cons I am missing a manual for the Imerys version we use. Some of the functions are hard to find for unexperienced users (open comments below articles in groups e.g.) SA Systems Admin. Systems Admin. Used the software for: 3-5 years ### "It works" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 August 5, 2019 Not worth the money in my opinion. I hope to push our organization to change to something else. Pros The software is generally fast and works. Good for top-down communications. Cons Not good as an egalitarian communications platform. Usability is low. Impossible to display all comments at one time without having to click "show more" a bunch of times. And then you may still need to click the "X replies" link next to some comments to see everything. This causes people to miss comments and and makes the whole experience clunky and inconvenient. Scrolling if areas in scroll areas? That is a usability nightmare. Text formatting options for comments are poor. Hard to make page layouts that make visual, don't waste space, and don't force items into little boxes. DO Director of Operations Director of Operations Used the software for: 1-3 years ### "Great Intranet" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 13, 2020 They have been a great company to work with, and the product just works, always. In the rare case that there's an issue, the support team at Lumapps is awesome! Pros We loved how it works seamlessly with Google Cons Complex system with little to know practical examples for us "non coders" out there. PM Project manager Project manager Used the software for: 3-5 years ### "LumApps experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 20, 2019 Pros This software allow us to build very modern intranets without any coding skills. The social aspect is very appreciated for employees because of smart features such as communities. LumApps is an innovative company, they are realeasing news features and improvements every 6 weeks for all of their customers. Cons Sometimes it's difficult to know that some interesting features are available inside the product because they are "hidden". Hoppefully the LumApps support is very reactive and can help us when we have question or issues. David W. Manager, IT Operations and Infrastructure, Asia Used the software for: 1-3 years ### "Use LumApps for our Intranet" 4.0 March 16, 2020 A positive one. Comparing to our old Intranet which can only be accessed when VPN to our network, now it is much easier to use, especially when you are on the road. Pros Seamlessly integrate with Google G Suite Can be accessed without going to our VPN Cons Need some training to get around in the interface to update contents of our page. Milan N. Marketing Manager Used the software for: Less than 1 year ### "Bringing distributed workforce together" 4.0 March 25, 2020 Overall, we are able to provide our employees a centralized hub for all company materials ranging from HR, Marketing, Sales, general company updates, etc. Having everything under one portal eliminates the need for additional software to house other information. It's a one stop shop for our employees to connect and receive communication from the organization. Pros We were able to build communities for different departments of our company which made it easier for employees to quickly locate information or easily find relevant content for them. LumApps is a platform we use to distribute company announcements and it helped us ensure our employees have a source of truth for all company communications. Cons When trying to set up notifications for a select group of users within the community, the process was not intuitive. It required integrating with Google Groups which seemed unnecessary. This capability should be more straightforward and only involve setting tweaks in LumApps rather than involving another platform. [View all Reviews](https://www.capterra.com/p/169555/LumApps/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.