# Page 2 | LumApps  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is LumApps  the right Team Communication solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169555/LumApps/reviews

---

LumApps

4.1 (39)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of LumApps

## Showing most helpful reviews

Showing 26-39 of 39 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DG

Daniel G.  
Senior System Analyst  
Financial Services  
Used the software for: 1-2 years

### "This software works well, and it very low maintenance."

April 1, 2020

5.0

Dealing with this company was very easy, during the rollout I recall having to deal with 1 weird bug, but their developers were able to resolve it rather quickly.

Pros

once this software was set up, and the HR team was trained on how to use it, me as an administrator was pretty much left alone. This is a sign of a great software, it's easy to use. I also use lumapps to create IT related articles, and I know first hand how easy it to create content and I love how the end result looks. it's modern, clean, uncluttered and it's fast.

Cons

none that i can think of. this software integrated well with google and it does what it says it does.

Review Source

Response from LumApps

April 3, 2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

SO

Susan O.  
Community Manager  
Computer & Network Security  
Used the software for: I used a free trial

### "Lumapps and its uses"

September 26, 2019

3.0

In my experience it is a creative system with a lot of potential, with some improvements it can be the ideal intranet of any company or organization.

Pros

Its adaptability and usability is excellent. Lumapps can also include all users with specific licenses, and allows editing. Collaborative work is possible with this system, something very important in companies, and also has a nice image and potential uses.

Cons

The slowness of the system, and the little information (tutorials, blogs, etc.) in other languages (Spanish for example)

Review Source

Response from LumApps

January 28, 2020

Thank you for your feedback! We are sorry to hear that our product did not meet all your expectations. We are always happy to receive your feedback to help improve our product and solve your challenges. Regarding performance, we are working closely with GCP and Azure teams to optimize the platform and create a faster and smoother experience. In terms of support for other languages, as our customer base grows, so too do the number of users and language offerings we provide. We are working hard to continue to add and improve support for many different languages (including tutorials)! Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better.

JO

Justin O.  
Director of Marketing  
Food & Beverages  
Used the software for: 1-2 years

### "So Easy to Use"

March 12, 2020

5.0

Great experience. The development team with LumApps were so great to work with, especially Misha.

Pros

The ease of use to publish a page or post is incredible. It took less than 8 hours to create a new department page for marketing.

Cons

I with notifications had better reporting on the back end to see exactly who got the notifications.

Reason for choosing LumApps

Look and feel was the best as well as ease of use.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Sharepoint was not easy to use.

Review Source

Response from LumApps

March 17, 2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

OL

Octassy L.  
Sales Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Simple and powerful collaborative platform"

October 4, 2019

5.0

Improving internal communications, efficiency, it is nice to have socmed-like work environment.

Pros

This software can simplify our way of work. It natively integrated with G Suite applications, so i can see apps in one page. It's very efficient. It also has many widgets options for integrate.

Cons

I would be happy if we can use Hangout Chat to chat with co-workers directly from LumApps page.

Review Source

Response from LumApps

January 28, 2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. Regarding the Hangouts Chat integration: unfortunately Google does not provide the Hangouts API used to make that type of integration into the LumApps platform, and thus we are unable to integrate Hangouts directly into the LumApps Interface. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

sW

sue W.  
Head of Internal Comms  
Security and Investigations  
Used the software for: Less than 6 months

### "It's the technical that makes or breaks it"

March 5, 2020

3.0

I think it's a little bit like over promise and under deliver. I also think that there is an issue with language. Some things are lost in translation as people are not native english speakers. Plus I think you should have a portal that all issues / upgrade requests go in - that custs put in, as we have no idea what actually gets raised / if a ticket gets raised or not. The tech team should see exactly, thru one portal, what custs say the issues are. Tech team can then add commenst etc.

Pros

On the face of it, it does what it says on the tin - almost

Cons

That the technical issues are hard to iron out / get to the root cause. Cust does not get to speak to someeone who is the real techie guy

Reason for choosing LumApps

aligned to google and thought it would do all we wanted it to do

Review Source

Response from LumApps

March 17, 2020

Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. We are working closely with GCP and Azure teams to optimize the platform and create a faster and smoother experience. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

TS

Tove S.  
HR specialist, learning & development  
Media Production  
Used the software for: 6-12 months

### "Interactive and fun"

August 1, 2019

3.0

Lumapps is dynamic and fun. It's a very positive change from our previous, more static intranet. Yet, it needs to have quicker loading times and better notification service to become as interactive and engaging as we would like.

Pros

I like that Lumapps has an ambition to making intranets fun.

Cons

Lumapps reminds me a lot of Facebook in its design and some functions. I as a user am used to (or spoiled with) the speed and power in Facebook, which Lumapps lack. Therefore, expectations aren't met which often create some frustration. Mainly, loading times are way too long.

Review Source

Response from LumApps

January 28, 2020

Thank you for your feedback! We are sorry to hear that our product did not meet all your expectations. We are always happy to receive your feedback to help improve our product and solve your challenges. Regarding performance issues, we are working closely with GCP and Azure teams to optimize the platform and create a faster and smoother experience. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better.

VR

Verified Reviewer  
IT  
Information Services  
Used the software for: Less than 6 months

### "Great Feature"

September 28, 2019

5.0

Pros

A lot of Features. Good Interface. Easy to use.

Cons

Admin Setup. GCDS Integration. Google Groups.

Review Source

Response from LumApps

January 29, 2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

iB

ismail B.  
Sales  
Information Technology and Services  
Used the software for: 6-12 months

### "Nice Social Collaborative Platform"

September 29, 2019

5.0

We can have a social media internally, as not everyone in organization connected in their personal social media like facebook/linkedin. plus, we can integrate our g suite directly with Lumapps. so we can see any new email/calendar/drive

Pros

We can built community inside organization and share our activity with colleague. We can share our ideas and people can comment /like our ideas

Cons

Hopefully gamification will equip this software

Review Source

Response from LumApps

January 28, 2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

MJ

Michael J.  
Technical Account Manager  
Computer Software  
Used the software for: Less than 6 months

### "Terrible solution"

April 3, 2020

1.0

Completely terrible, only way to describe it. The only thing worse than the actual product is support for the product. Everything is an "FR" that will take 6 months to a year to complete, or is tagged as "functioning as designed".

Pros

There's not one thing I find usable about this software. The editor is horrible, the search is useless, It doesn't autoscale to your resolution, support is non-existent, you cannot tag groups or individuals on posts... MySpace would be an upgrade over this.

Cons

The editor is horrible, the search is useless, It doesn't autoscale to your resolution, support is non-existent, you cannot tag groups or individuals on posts... MySpace would be an upgrade over this.

Review Source

Response from LumApps

April 15, 2020

Thank you for your feedback! We are sorry to hear that our product did not meet all your expectations. We are always happy to receive your feedback to help improve our product and solve your challenges. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better.

VR

Verified Reviewer  
Marketing Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Interactive and customisable"

October 4, 2019

4.0

Pros

You can see all information in one platform, customisable and user friendly.

Cons

I feel that it can be a little slow at times

Review Source

Response from LumApps

January 28, 2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. Regarding the performance issues you encountered: we are working closely with GCP and Azure teams to optimize the platform and create a smoother, faster experience. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

ET

Eric T.  
Cloud Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to use yet BEAUTIFUL UI!"

October 4, 2019

5.0

Pros

Easy to find functions and customise my page look which sorts out all the cluttering of my browser tabs which I used to open multiple tabs for different G Suite apps. Loving it that it so social page styled that my friends thought I was surfing a new social site.

Cons

The limitation for a user to customize my own page theme which may have been restricted by my admin and the lack of infusing Whatsapp or Telegram within my page only (perhaps due to PDPA for my personal messages).

Review Source

Response from LumApps

January 28, 2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

lwS

luvdhy wahyu S.  
business and marketing specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "one-stop platform"

September 28, 2019

4.0

by using lumapps, i can learn about the information and what's going on within my company in a quick manner. it's so much enjoyable now to collaborate with my colleagues.

Pros

it can integrate all the information that I need as a user (employees). it's so much fun though.

Cons

I wish its design can be more customised.

Review Source

Response from LumApps

January 29, 2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

VR

Verified Reviewer  
DG  
Information Services  
Used the software for: 1-2 years

### "Commentaires/feedbacks"

August 18, 2022

3.0

Très déçu pour une première expérience

Pros

les widgets, intégration google, l'annuaire

Cons

prise en main, application mobile, intégration complexe, peu d'API

Review Source

Alban W.  
partner  
Investment Banking  
Used the software for: I used a free trial

### "Top knowledge management Systems"

April 2, 2020

5.0

Pros

Powerful CMS, Top intergation with MS Apps, Templates, team support

Cons

need more integrations with ISVs to be the perfect product (they are working on it)

Review Source

Response from LumApps

April 14, 2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

Similar Products

Featured