# Xero Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Xero Software - reviews, pricing plans, popular comparisons to other Accounting products and more. Source: https://www.capterra.com/p/169561/Xero --- # Xero Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 12, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Xero ## What is Xero? Xero is an award-winning online accounting software designed for small business owners and accountants, available on any computer or mobile device with an internet connection. Automate tasks like invoicing and reporting, and get a full picture of your business with up-to-date financial data. Xero accounting software allows you to connect to your bank so you can set up feeds from any number of bank accounts and reconcile bank transactions on a daily basis. ## What is Xero used for? [Accounting](https://www.capterra.com/accounting-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/) Recognitions Shortlist Overall rating Based on 3,308 user reviews Reviews sentiment Positive 88% Neutral 7% Negative 5% Pros & cons Accessible and intuitive platform Comprehensive financial oversight tools Recurring technical glitches Slow and inconvenient email support Starting price $25 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Accounting / 2026 - Billing and Invoicing / 2026 - Construction Accounting / 2026 - Expense Report / 2026 - Financial Reporting / 2026 - Accounting Practice Management / 2025 - Accounts Payable / 2025 - Accounts Receivable / 2025 - Budgeting / 2025 - Financial Management / 2025 - General Ledger / 2025 - Purchasing / 2025 - Quoting / 2025 - Recurring Billing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Xero alternatives [4.3 (711)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.2 (2,053)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,315)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.0 (610)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/120109/Xero/alternatives/) ## FAQs about Xero Overview ### What problems does Xero solve? Xero solves slow, error-prone bookkeeping by automating bank feeds, reconciliation, invoicing, bill tracking, and financial reporting in one cloud system. Small businesses, startups, finance managers, bookkeepers, and accountants use it to replace spreadsheets, reduce manual data entry, monitor cash flow in real time, and collaborate remotely without emailing files back and forth. Answer based on 1125 reviews Overview ### Which roles and teams benefit most from Xero? Xero is most used by business owners, directors, and C-suite leaders who need clear cash-flow visibility and fast financial oversight. Accountants, bookkeepers, and finance managers rely on it for bookkeeping, invoicing, reconciliation, and reporting, while office and operations managers use it to manage day-to-day expenses, payments, and administrative workflows. Answer based on 2821 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Xero built for? Xero is built primarily for small businesses, which make up 88% of reviewers, with accounting as the top industry at 13%. It also serves midsize and enterprise companies at 6% each, and is commonly used in information technology and services at 8% and marketing and advertising at 6%. Answer based on 3299 reviews Features and Usability ### What are the key features of Xero? Xero includes core accounting tools such as invoicing, bank feeds, bank reconciliation, accounts payable, and accounts receivable. Differentiating features include customizable financial reporting, cash flow management, multi-currency support, and third-party integrations. Reviewers also frequently mention mobile access, recurring invoices, payment reminders, and accountant collaboration. Answer based on 959 reviews Pricing ### How much does it cost and what fees or limitations are included? Xero starts at $25/month for the Starter plan, with Standard at 55 and Premium at 90, plus a free trial. Reviewers call the entry price competitive, but some small businesses find it expensive. Starter also limits invoices and bills, and add-ons or integrations can raise costs. Answer based on 468 reviews Integrations ### Which third-party tools and platforms does Xero integrate with? Xero integrates with over 100 third-party tools, including Stripe, PayPal, Microsoft Excel, Gusto, Shopify, Zapier, Dext, and A2X. Its integrations span payments, ecommerce, payroll, data export, and app automation, with additional connections available through its catalog for broader accounting and operations workflows. Answer based on 494 reviews Getting Started and Support ### How easy is it to onboard and train a team on Xero? Xero is generally quick to onboard for small teams and non-accounting users, with many reviewers saying basic tasks are easy to learn. Training is available through in-person sessions, live online sessions, webinars, documentation, and videos. Admins and users handling advanced accounting, payroll, or migrations usually need more time and guidance. Answer based on 206 reviews Getting Started and Support ### What customer support options does Xero offer, and how do users rate the experience? Xero offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users often describe support resources as useful, with helpful articles, videos, and knowledgeable agents. Experiences with direct assistance are mixed: some report prompt, effective help, while others cite slow responses, ticket-based friction, and weaker handling of bugs or urgent issues. Answer based on 525 reviews Security ### How does Xero handle data security and access control? Xero uses two-step verification, user permissions, read-only roles, audit trails, and cloud access so teams, accountants, and remote users can work in shared data securely from multiple devices. Reviewers also note limits: permissions can feel too broad or not granular enough, and authentication can slow logins or occasionally cause lockouts. Answer based on 194 reviews ## Who uses Xero? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 149 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 149 reviews Administrative 34% Administrative 34% Finance & Accounting 25% IT & Software Development 8% Entrepreneurs/ Owners 7% Others 26% Top industries Based on 149 reviews Accounting 42% Construction 25% Information Technology and Services 13% Non-Profit Organization Management 11% Other 9% ## Pros and Cons Accessible and intuitive platform 92% positive reviews out of 400 Most reviewers describe ease of use as a major benefit, highlighting Xero’s intuitive layout, straightforward navigation, and quick learning curve, which simplifies daily accounting tasks for users with varying experience levels. Recurring technical glitches 55% negative reviews out of 135 Some reviewers report recurring bugs, system crashes, and unresolved technical issues, which disrupt workflow and require time-consuming manual fixes. Danielle T. AP, AR, Payroll, 11 - 50 employees. "When you have more than one entity i find that you cant look at two company files at the same time one kick s the other one out and then it crashed TAHT is sooooo annoying as i have to have atleast 2 entitoies open everye day" Comprehensive financial oversight tools 90% positive reviews out of 218 Most reviewers appreciate financial management features, noting real-time dashboards, robust reporting, and automation that streamline tracking, analysis, and decision-making for business finances. tamim H. maneger, 1 employee. "Comprehensive Reporting: The robust reporting tools provide detailed insights into financial performance, helping businesses make informed decisions and maintain healthy cash flow" Slow and inconvenient email support 81% negative reviews out of 114 Most reviewers indicate email support is slow, lacks phone options, and often leads to delayed resolutions, causing frustration when urgent help is needed. Stephanie F. Owner, 2 - 10 employees. "Not able to talk to a support representative live; having to submit a case means a delay in resolving issues" Streamlined bookkeeping processes 89% positive reviews out of 175 Most reviewers find bookkeeping efficient, citing organized document storage, automated reconciliation, and easy collaboration, which reduce manual work and save time for small businesses. Muhammad Z. Accountant , 11 - 50 employees. "Xero is a very user friendly accounting and bookkeeping software and small business can easily use it and manage their business." Restrictive multi-currency capabilities 53% negative reviews out of 59 Some reviewers report multi-currency support is limited, costly, and lacks flexibility for international transactions, making it challenging for businesses handling various currencies. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.6 (643) 67.19% of 643 reviewers that rated this feature as important or highly important With this capability, you can quickly create, customize, and send invoices, automate recurring billing, and track payments. Reviewers appreciate the intuitive process, branding options, and automation, though some mention template setup can be cumbersome and dislike recent interface changes. Bank Reconciliation 4.5 (587) 68.48% of 587 reviewers that rated this feature as important or highly important You benefit from automated bank feeds, smart transaction matching, and batch reconciliation. Reviewers indicate the process is intuitive, saves time, and integrates with banks and Revolut, though some mention occasional feed disconnections and wish for more reliable connections. Financial Reporting 4.4 (487) 62.42% of 487 reviewers that rated this feature as important or highly important This aspect lets you generate customizable, real-time financial reports and dashboards. Some reviewers find the variety and flexibility valuable for planning and compliance, though others say reporting can be overwhelming or less user-friendly for those unfamiliar with accounting. Income & Balance Sheet 4.6 (399) 72.68% of 399 reviewers that rated this feature as important or highly important Xero offers straightforward access to income statements and balance sheets, letting you view, customize, and export reports easily. Users think the reports are clear, customizable, and helpful for tracking performance, though some mention filters and display could be improved. Invoice Creation 4.6 (326) 73.01% of 326 reviewers that rated this feature as important or highly important It gives you a fast, user-friendly way to generate professional invoices, customize details, and automate recurring billing. Reviewers appreciate the intuitive interface, customization, and time savings, but some say the new version is confusing and want better integration options. General Ledger 4.4 (471) 58.39% of 471 reviewers that rated this feature as important or highly important Centralized accounting record which tracks all financial transactions Xero 179 features Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities Track 401(k) participant contributions and employer match Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Recognizing income when earned and expenses when incurred regardless of when cash is received or disbursed. Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Manage adding fixed assets to proposed budgets Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle A record of all activities within the system, including user access, changes made, etc. Generate rule-based quotes for clients automatically Data is backed up automatically to prevent data loss Setup and send recurring or automated bills You benefit from automated bank feeds, smart transaction matching, and batch reconciliation. Reviewers indicate the process is intuitive, saves time, and integrates with banks and Revolut, though some mention occasional feed disconnections and wish for more reliable connections. Record employee's benefit plans and selections throughout career progression With this capability, you can quickly create, customize, and send invoices, automate recurring billing, and track payments. Reviewers appreciate the intuitive process, branding options, and automation, though some mention template setup can be cumbersome and dislike recent interface changes. Gateway through which end users can view past bills and pay current invoices Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Create and manage digital catalog of products/services with their details, specifications, and price A financial statement that lists a company's accounts and details the account type and balance Print paychecks issued to confirm payment of wages or salary Receive and deposit or issue and record check payments Issue payments to third parties via checks Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Track and manage adherence to policies for any service, product, process, or supplier Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Business model where clients pay their lawyer a fee only if the case is won/settled successfully Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project Software for Certified Public Accountants to aid clients in achieving financial goals. Accept and process credit card transactions Change one currency to another based on real-time rates/values A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Reports that show customers their invoices, payments, and balance on the account Add customized logos and colors to align with company branding Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Manage order deliveries until they are received by the customers Digitally deposit correct payroll amounts into individual employee's bank accounts Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken Process of automatically notifying clients when payments fail to ensure invoices are paid Receive an automatic notification when the exact same payment is about to be initiated for the second time Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Convert data into a code for security Estimate expected cost based on various factors before a project begins Attaching relevant receipts or supporting documents to submit expenses for reimbursement Plan, pay and track business related expenses. Monitor and record expenses such as purchases or charges incurred Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization This aspect lets you generate customizable, real-time financial reports and dashboards. Some reviewers find the variety and flexibility valuable for planning and compliance, though others say reporting can be overwhelming or less user-friendly for those unfamiliar with accounting. Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Software specialized for accountants and accounting firms Primarily serving architecture, engineering, and construction industry professionals Software specialized for certified public accountants (financial advisors) who help outside entities reach financial goals Specifically designed to address the needs of law firms and legal departments For realtors, real estate investors, property managers, and other real estate professionals. Primarily serving churches and religious organizations Designed to be used by kindergarten, primary, middle, and senior secondary schools. Designed for small businesses Form predictions based on past and present data/trends Identify and prevent suspicious activity Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) Manage allocation and performance of financial assets Centralized accounting record which tracks all financial transactions Business model that charges based on the amount of time spent on an hourly basis Xero offers straightforward access to income statements and balance sheets, letting you view, customize, and export reports easily. Users think the reports are clear, customizable, and helpful for tracking performance, though some mention filters and display could be improved. Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items It gives you a fast, user-friendly way to generate professional invoices, customize details, and automate recurring billing. Reviewers appreciate the intuitive interface, customization, and time savings, but some say the new version is confusing and want better integration options. Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Calculate total itemized costs, including initial costs and any changes Group and package individual but related items as one package set Access software remotely via mobile devices Access the system via a mobile application Clients can submit payments via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage the accounting and financial aspects of multiple locations or companies in a single location Pay employees in multiple countries using correct currencies and correct tax deduction amounts Manage and handle various international currencies Pay employees in multiple states with correct tax deduction amounts in each Ability to manage transactions online with a mobile device or computer. Create, send, and view electronic invoices Accept and process online payment transactions Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit Allow customers to make a partial payment on an invoice and track remaining debt Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track and manage the profit margin between the cost of a product and its selling price. Calculate rule-based prices for a product/service Tool used to determine accurate pricing and product eligibility for borrowers Ability to link barcodes or serial numbers with specific items for identification A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time Reporting on how each user, task or process has advanced since its initiation Manage and track financials on a project-to-project basis Business model that bills clients an amount based on the project/task/job performed Plan and coordinate all the resources, costs and time needed to execute assignments Monitor the progress of projects from start to finish Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Upload, track, and submit receipts in a central database A list of customers and their payments due updated on a monthly basis Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Review, approve and cancel requests for goods/services to be purchased Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Manage and track orders being shipped to customers Negotiate best prices and choose the right vendor for various purchases Track the amount of money spent on a certain product or with a certain supplier Schedule shifts for staff/employees, track hours worked, and manage staff payroll Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Create, manage and track all task activities and progression Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Implementation of various strategies to manage tax obligations via planning and maintaining compliance Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage, record and track all business exchanges in form of money and its related interactions in the system Manage bookkeeping for client trust accounts Request, track, and manage time off requests and vacation time Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Automatically create and distribute W-2/1099 tax forms to employees. Automatically subtract garnishments from wages Manage and track operations and inventory within warehouses Get Advice We can help you find the software with the features you need. Features 4.3 (2,642) 4.3 Based on 2,642 reviews ## Pricing Value for money 4.2 (2427) Free Trial [View pricing plan details](https://www.capterra.com/p/120109/Xero/pricing/) Starter $25.00 Flat Rate,Per Month It includes: - Send Quotes And 20 Invoices - Accept Online Invoice Payments - Enter 5 Bills - Make Online Bill Payments - Reconcile Bank Transactions (Auto-reconcile, Beta) - Capture Bills And Receipts With Hubdoc - View Real-Time Reports - W-9 + 1099 Management - Sales Tax - Forecast Cash Flow (30 Day Forecast) - Visualize Performance With Graphs (Basic) - Use Multiple Currencies - Claim Expenses - Inventory Plus (Optional, first month free) Standard $55.00 Flat Rate,Per Month It includes: - Send Quotes And Unlimited Invoices - Enter Unlimited Bills - Make Online Bill Payments - Reconcile Bank Transactions (Auto-reconcile, Beta) - Capture Bills And Receipts With Hubdoc - View Real-Time Reports - W-9 + 1099 Management - Sales Tax - Forecast Cash Flow (30 Day Forecast) - Visualize Performance With Graphs - Customize Performance Dashboards - Tailored Financial Health Scorecards - Analyze KPIs And Ratios - Use Multiple Currencies - Track Projects - Claim Expenses - Inventory Plus (Optional, first month free) Premium $90.00 Flat Rate,Per Month It includes: - Forecast Cash Flow (180 Day Forecast) Value for money 4.2 (2,427) 4.2 Based on 2,427 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2316) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2,316) 4.0 Based on 2,316 reviews ## User reviews Overall rating 4.4 Based on 3,308 reviews Filter by rating 5(1969) 4(935) 3(242) 2(69) 1(93) Mentioned topic Sorted by most recent MF Matt F. Director Health, Wellness and Fitness ### "User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 12, 2026 Positive experience. Took some time initially to get used to but as it is now digital it is essential. It is easy to use and quick. Pros Easy to use and reconcile. New reports are useful. Quick and easy to add receipts as well. Links with bank feeds easily enough and syncs with Stripe and Go Cardless. Cons Remembering where to go for different reports. There are so many can be a bit overwhelming but then that can be a bit of user error and I should take more time to see what more it can do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Joey C. Accounting Manager Restaurants ### "Best accounting system" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 9, 2026 I've used other accounting systems in the past and feel that Xero is superior. Reporting is easy to use and overall have a good experience with this. Pros Xero is very user friendly. The scan invoices feature which auto populates the bill makes it very efficient. Cons Lack of customer support. When there is an issue we don't have a designated account manager to assist. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Peter B. Managing Director Information Technology and Services ### "Its nice that Xero does work & doesn't crash" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2026 Its great to see that with this new version of Xero there isn't a need for us to manually type out every Accounts Receivable document as you can simply use a journal entry. This will probably eliminate some of the arguments between Sales Team & Finance Teams since it ties directly into Salesforce. Overall, I'm glad its been able to handle our international entity access without freezing up the server. However, I still think the fixed assets are clunky... but hey at least the core accounting functionality works. Pros Xero's multi-entities didnt completely freeze my computer (which I thought was going to happen) when we finally got access to them. And the AI bill upload is meh, I suppose. It works occasionally and I get to not spend as much time uploading bills. We are able to track purchases by departments without having to create 1000s of user logins for each account so that is good. Cons I think the pricing is high, other than that everything is good about Xero. So no complaints.. from my side. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HH Heather H. Marketing and Communications Executive Investment Management ### "The ultra-efficient accounting dashboard" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 7, 2026 Pros Xero has become the beating heart of my financial management. What I love most is the real-time automated bank synchronization. Bill management and multi-currency expense tracking are absolutely seamless, which is vital for my international asset portfolios. Cons the pricing policy tends to increase regularly without major new features, and the cost climbs fast if you add extra modules like advanced expense management Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BD Ben D. Head Brewer and Founder Food & Beverages ### "Intuitive, well-connected and time-saving accounting software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 2, 2026 It has greatly improved my bookkeeping process and helped me keep track of our company finances. It's rare that I need help but when I've reached out to the customer support team the responses have been quick and helpful. Pros It loads quickly, information is set out in an easy to access manner. It integrates very well with other platforms and makes reconciliation very quick and easy. Cons Sometimes you have to dig too deep into more unusual locations to find the information required. There is a tendency to drop connections to bank accounts from time to time and the process for reconnecting can take a little while. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Far better to use Xero. Everything was more intuitive and better laid out, particularly for a UK business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nerisha B. Senior Bookkeeper Construction ### "My thoughts on Xero!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 27, 2026 Pros I like how Xero make Invoicing to be quick and online first so that we can create,send and track invoices from anywhere. Cons Xero has been of great help while using it,I can’t find anything to highlight as a dislike its 100% amazing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Ryan L. Accountant Accounting ### "Best software for long term" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 26, 2026 Pros Easy to use for non-accountant and integration with other software is good so you do not need to work on several software. Cons Price is a bit expensive for micro business. I wish Xero brings affordable payroll module for micro businesses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Richard B. Managing Director Information Technology and Services ### "Used Xero for 15+ years" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 26, 2026 Although we have mixed feelings about the cost and some features, generally it feels as though it's the best fit for us still. Support is generally excellent too. Pros It's mostly reliable and easy to use, has all the functionality that we need and is fairly customisable. Cons The cost. There have been so many price rises in recent years, yet we haven't seen relevant feature additions to justify it. 2026 price rise for us was 21.5% so we downgraded. Search is also fairly poor, presenting results in a useless order. Switched from [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We needed something that was much more organised than our previous home-baked solution! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User BD Director Legal Services ### "Solid accounting software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 25, 2026 I use Xero for two of my businesses and very happy with it. The reporting is top notch, it’s intuitive to use and generally it is just a solid software. Pros Easy to use, good access restrictions in place, great reporting features, team is constantly developing new features and updating UI. Cons Can be quite expensive for a small business. Bank integrations can be a bit fiddly at times and don’t work properly on occasion. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Reasons for choosing Xero Seemed easier to use and was preferred by our bookkeepers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RD Rudo D. Accountant Accounting ### "My experience of using Xero" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2026 Xero is Good for both accountant and small business I would recommend to other people. They offer a lot of support if there is any queries Pros Ease of use Excellent customer support Easy invoicing process They have a lot of guidance material ready for use Cons They increase prices so often and they sometimes do not offer discounts when you have multiple companies Switched from [Sage Payroll](https://www.capterra.com/p/215768/Sage-Business-Cloud-Payroll/) The software was Not compatible with Bacs payment process Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/120109/Xero/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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