--- title: "Air360 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Air360 Software - reviews, pricing plans, popular comparisons to other Customer Journey Mapping Tools products and more." source_url: "https://www.capterra.com/p/169581/Air360/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Air360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Air360 ## What is Air360? Air360 is a privacy-friendly digital experience analytics that uncovers user behavior and optimizes conversion rates of your website and mobile app. It uncovers hidden user behaviors across customer journeys. The lightweight, no-code platform tracks user interactions. This gives cross-functional teams rapid insights into digital experiences. It simplifies data collection and analysis. With Air360, teams can minimize abandonment, increase conversions and prove ROI. The software eliminates blind spots in analytics. Air360 is also a cookieless tracking solution enabling you to become privacy focused than ever. ## What is Air360 used for? [Web Analytics](https://www.capterra.com/web-analytics-software/)[Customer Journey Mapping Tools](https://www.capterra.com/customer-journey-mapping-tools-software/)[Mobile Analytics](https://www.capterra.com/mobile-analytics-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Air360?[Manage this product listing](https://www.g2.com/products/air360/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Air360 5.0 (2) VS. [4.4 (59)](https://www.capterra.com/p/155737/CleverTap/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.3 (542) Value For Money 5.0 (2) Value For Money 4.1 (377) Customer Service 5.0 (2) Customer Service 4.4 (301) ## Air360 alternatives [Hotjar](https://www.capterra.com/p/163516/Hotjar/) [4.6 (545)](https://www.capterra.com/p/163516/Hotjar/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163516/Hotjar/) [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/) [4.5 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151951/Pendo-Platform/) Highest Rated [Contentsquare](https://www.capterra.com/p/161591/ContentSquare/) [4.8 (124)](https://www.capterra.com/p/161591/ContentSquare/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161591/ContentSquare/) [Fullstory](https://www.capterra.com/p/153721/FullStory/) [4.6 (67)](https://www.capterra.com/p/153721/FullStory/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153721/FullStory/) ## FAQs about Air360 Overview ### What company size and specific industries is Air360 built for? Air360 is designed for small, mid-market, and enterprise organizations with digital experience teams, CRO managers, product owners, digital marketing managers, and data analysts. It suits businesses that focus on website performance, conversion optimization, and digital analytics across consumer-facing and online service sectors. Features and Usability ### What are the key features of Air360? Air360 offers website analytics features including activity dashboards, behavior tracking, heatmaps, funnel analysis, and conversion tracking. It also includes customer journey mapping, customer segmentation, campaign analytics, pageview tracking, screen activity recording, and goal setting/tracking, plus API access, data import/export, and third-party integrations. Integrations ### Which third-party tools and platforms does Air360 integrate with? Air360 integrates with 7 third-party tools and platforms, including AB Tasty, Google Chrome, Kameleoon, Looker, Microsoft Power BI, SFTPPlus, and Salesforce Customer360. These integrations cover experimentation, browser access, analytics, file transfer, and CRM workflows. Getting Started and Support ### What training and onboarding options does Air360 offer? Air360 provides in-person training for teams getting started with the product. This format supports direct, face-to-face instruction and can be used for guided setup, feature walkthroughs, and questions during training sessions. Getting Started and Support ### What customer support options does Air360 offer? Air360 provides Email/Help Desk support and FAQ/Forum resources for users who need product help. These channels give customers a place to submit questions or find common answers, but no reviewer feedback is available here to describe response times, helpfulness, or recurring support frustrations. ## Features AI summary Based on 2,518 Customer Journey Mapping Tools reviews Capterra data shows that buyers of web analytics software rank the following features as their top priorities: - **Website Analytics** (**54%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**51%**) - **Data Visualization** (**43%**) Air360 supports **Website Analytics**, covering the most-requested capability in this category. However, it does not include **Reporting/Analytics** or **Data Visualization**. Instead, it offers **Keyword Tracking** (**42%**), which can still help teams monitor search performance and spot trends in how users find their site, providing teams with useful insight for improving visibility and traffic decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Air360 24 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Funnel Analysis: Method of analysis that visualizes the series of events that lead towards a defined goal. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Heatmaps: A visual display that uses a color spectrum to show how visitors interact with areas of a web page - Screen Activity Recording: Capture what is happening on a computer screen - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time on Site Tracking: Track the amount of time users spend on websites - User Interaction Tracking: Monitor user activity through engagement methods - Visitor Tracking: Track visitors and purpose of visits - Website Analytics: Track and analyze information regarding website visitors - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Google Chrome](https://www.capterra.com/p/228985/Chrome/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Looker](https://www.capterra.com/p/169053/Looker/)[ Salesforce Customer360](https://www.capterra.com/p/10017314/Salesforce-Customer360/)[ AB Tasty](https://www.capterra.com/p/141801/AB-Tasty/)[ Kameleoon](https://www.capterra.com/p/148281/Kameleoon/)[ SFTPPlus](https://www.capterra.com/p/72851/SFTPPlus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EN Emil N. CEO Computer Software ### "Easy to implement, the features you need, nothing less, nothing more." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2019 Pros Quick implementation, beautiful dashboards, no need to go through documentation to understand and use it. Cons No Cons, meets our requirements (we are a Startup) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JC Julien C. CEO Computer Software ### "Air360 is just awesome !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2019 Air360 helped our agency to improve conversion rates for several of our customers. Their customer support is always very helpful and proactive, they're very focused on delivering value. This is a cool product but their team is clearly what makes the difference! Pros A simple UI, powerful analytics dashboards, default configuration and analytics features are well tailored for our company. Moreover, the team was great helping us to tuned the product to fit our needs perfectly. Cons So far so good, nothing to declare bad, event the UI is pretty and funcitonal. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.