--- title: "Navan Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Navan Software - reviews, pricing plans, popular comparisons to other Travel Management products and more." source_url: "https://www.capterra.com/p/169591/TripActions/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Navan Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Navan ## What is Navan? Navan is a one-stop travel shop for your business, from booking flights, hotels, cars, and trains to managing employees’ travel expenses. It’s the rare platform that provides an outstanding travel experience, reduces the travel budget, and brings joy to everyone, from the traveling employee to the finance people. Add your company's custom travel policy once—and employees and guests can build their perfect itinerary while seeing exactly what they can and can't book. Navan's huge inventory from top travel providers, responsive travel support agents, user-friendly interface, rewards program, and loyalty compatibility make it easy to onboard your company. ## What is Navan used for? [Travel Management](https://www.capterra.com/travel-management-software/)[Expense Report](https://www.capterra.com/expense-report-software/)[Spend Management](https://www.capterra.com/spend-management-software/) Recognitions Shortlist Overall rating Based on 214 user reviews Reviews sentiment Positive 92% Neutral 5% Negative 4% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Expense Report / 2026 - Spend Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Navan alternatives Highest Rated [4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (2,264)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183676/Lanes-Planes/) [myBiz](https://www.capterra.com/p/10008559/myBiz/) [4.3 (55)](https://www.capterra.com/p/10008559/myBiz/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10008559/myBiz/) [View all alternatives](https://www.capterra.com/p/169591/TripActions/alternatives/) ## FAQs about Navan Overview ### What problems does Navan solve? Navan solves fragmented business travel and expense workflows by letting employees book flights, hotels, and rental cars, view itineraries, submit receipts, and track reimbursements in one place. Frequent travelers, finance teams, travel managers, executive assistants, and recruiting teams benefit from policy-based booking, spending visibility, approvals, and incentives for lower-cost choices. Answer based on 187 reviews Overview ### Which roles and teams benefit most from Navan? Navan is most used by sales, account management, and business development teams booking client travel and tracking expenses. Operations managers, accountants, and project managers oversee policy compliance, approvals, and spend reporting. Software engineers, product managers, recruiters, and customer success teams use it to arrange travel for meetings, hiring, and cross-functional work. Answer based on 214 reviews Overview ### What company size and industries is Navan built for? Navan caters to businesses of all sizes, with midsize companies (39%) and computer software organizations (25%) representing the largest reviewer groups. It also serves small businesses (33%) and enterprises (28%), including IT services (13%) and internet companies (5%), for centralized business travel and expense tracking, especially travel management. Answer based on 214 reviews Features and Usability ### What are the key features of Navan? Navan includes core online booking and booking management features for arranging travel, viewing maps and reviews, and managing itineraries, changes, and multi-segment trips. Its expense tracking supports receipt capture and corporate card integration. Approval workflows, policy management, and compliance management also govern travel and spending activities. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does Navan integrate with? Navan integrates with 9 third-party tools, including BambooHR, Workday HCM, and Okta for identity and HR, plus NetSuite, QuickBooks Online, Sage Intacct, and Xero for accounting. It also connects with Slack and Lyft Business for communication and travel-related workflows. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Navan offer? Navan provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos support self-paced review of product features and setup steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does Navan offer, and how do users rate the experience? Navan offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Many users report friendly, responsive agents who resolve travel changes quickly, especially through live chat. However, some describe slow replies, inconsistent agent expertise, unresolved billing or booking issues, and limited follow-through. Answer based on 54 reviews Features and Usability ### How easy is Navan for booking business travel? Navan makes business travel booking easy with a clear interface for flights, hotels, and rental cars. Frequent travelers and company travel teams value viewing upcoming trips, policy-compliant options, and booking details in one place. Some users find inventory or rates less competitive than consumer travel sites, and changing bookings can occasionally require support. Answer based on 166 reviews Features and Usability ### How well does Navan handle business expense management? Navan simplifies business expense management by combining receipt capture, expense submission, reimbursement tracking, and travel spending in one platform. Employees value the mobile app and clear status updates, while finance teams benefit from spending records and approval workflows. Some administrators find cost controls and data cleanup more cumbersome than everyday expense submission. Answer based on 41 reviews ## Features AI summary Based on 2,432 Travel Management reviews Capterra data shows that buyers of travel management software rank the following features as their top priorities: - **Expense Claims** (**54%** of reviewers rated this feature as critical) - **Online Booking** (**54%**) - **Electronic Payments** (**59%**) Navan supports all three top features buyers look for in travel management software: **Expense Claims**, **Online Booking**, and **Electronic Payments**. Together, these capabilities help businesses manage trip booking, handle reimbursements, and process payments more efficiently, allowing teams to keep travel spending organized and reduce manual administrative work. Expense Claims 5.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Attaching relevant receipts or supporting documents to submit expenses for reimbursement Online Booking 4.0 (38) 78.95% of 38 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Reimbursement Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Receipt Management 4.6 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Upload, track, and submit receipts in a central database Spend Control 4.5 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Set allowances and ensure employees don't spend more than the allotted amounts Booking Management 3.9 (38) 71.05% of 38 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Navan 69 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Categorization/Grouping: Organize and group data or items based on various criteria - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Employee Self Service: Gateway through which employees can access the system - ERP integration: Integrate with existing ERP systems - Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - For Airlines: Created for use in the aviation and air transportation industry - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile Receipt Upload: Scan and upload receipts to a central database using a mobile device - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Policy Management: Create, manage, and track policies and procedures within an organization - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - QuickBooks Integration: Integrates with QuickBooks - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restriction Management: Establish limitations based on certain conditions - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Reporting: Allow users to create their own reports and financial statements - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spend Analysis: Review and uncover trends in spending activity - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (214) 4.4 Based on 214 reviews ## Pricing Value for money 4.2 (133) Free Version [View pricing plan details](https://www.capterra.com/p/169591/TripActions/pricing/) Navan Business $0.00 It includes: - Global travel inventory and exclusive rates - Unlimited policy and approval workflows - Customizable reports - Manage expenses and issue reimbursements - Connect existing corporate or business credit cards Navan Enterprise Custom Quote Available It includes: - Unlimited travelers and expensing users - Global program coverage - Designated Account Executive - Comprehensive back office capabilities - Dedicated Customer Success Manager Value for money 4.2 (133) 4.2 Based on 133 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (169) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (169) 4.4 Based on 169 reviews ## User reviews Overall rating 4.6 Based on 214 reviews Filter by rating 5(154) 4(42) 3(10) 2(0) 1(8) Mentioned topic Sorted by most recent MS Marwa S. Senior Solutions Engineer Telecommunications ### "Well thought out platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2026 Very decent. When I travel for work I typically take an extra day or two for site seeing. Navan makes a blended trip super easy to organize without disruption and the rates are competitive but not the cheapest. Pros I like that it can unify a business travel booking that blends into personal and gives an easy way to manage both. Cons The limitations are something you experience rather than know how to navigate. Sometimes I have to try a couple times before my reservation will send or save. I also dont like the daily rate limit Id like to use what budget my company spends and ill pay for the upgrade Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Samantha B. Sr Director of Brand and Web Marketing Information Technology and Services ### "Easy to book travel flights and hotels with Navan" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2026 I think the overall design of the ap and the desktop interface are easy to navigate especially when busy. They did a good job making an interface for business travelers. Pros We recently started using Navan for work travel and I find the interface very easy to use. From booking flight and hotels it is much easier to manage travel quickly when needs arise. Cons I have not found any cons. sometimes to confirm check in on a flight you need to hop over the the airline web site, but that is to be expected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Aleah H. OSS Consumer Services ### "Easy to Use for Frequent Travel, but Support Could Improve" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 July 8, 2026 My overall experience with Navan has been positive. As someone who travels often, I really value how user-friendly and convenient the platform is for booking and organizing travel. It helps streamline the process and makes frequent travel easier to manage. While the customer service could definitely be better, the app itself has still been a helpful and reliable tool overall. Pros What I liked most about Navan is how easy the application is to use, especially as someone who travels frequently. It makes booking and managing travel feel simple and efficient, which is a huge plus when you are constantly coordinating trips. The platform is intuitive, convenient, and helps take a lot of the stress out of travel planning. Cons What I liked least about Navan was the customer service experience. While the app itself is easy to navigate, getting support when needed has not always been the smoothest experience. When travel issues come up, strong customer service is especially important, so that has been the biggest downside for me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tyra O. People Operations Specialist II Computer Software ### "Three Cheers For Navan! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 Pros I love how intuitive and thoughtful the design of Navan is! The entire booking process is very clear and easy to follow. I've been on the user end and the admin end, and both experiences have been really seamless. I'm really happy with our decision to use Navan! The expense management is really quick and simple! I love that we are able to have so many of these features live in one tool-- it makes it really easy for employees to know where to go. I also love how secure and safe the entire process is-- I never feel like I have to compromise my personal data to book work travel or be reimbursed for my work expenses. Cons I really haven't had many experiences with Navan that would contribute to answering this question. I am quite pleased! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Software Support Analyst Government Administration ### "Travel expensing simplified" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 19, 2026 Clean and intuitive interface for employees to book flights, hotels, and rental cars without training. Pros The interface is clean and intuitive, making it simple for employees to book flights, hotels, and rental cars without training. Cons The search results for flights or hotels can sometimes be more limited or pricier compared to searching directly on consumer sites like Google Flights or Expedia. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Alex G. Manager Accounting ### "Save time, gain efficiency, and reduce costs " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2026 Pros Streamline your corporate travel management and expense processes in one app. Save time, gain efficiency, and reduce costs with this powerful, all-in-one. Cons Nothing that comes in mind and its a great tool Save time, gain efficiency, and reduce costs for my company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RH Rebecca H. UX Researcher Marketing and Advertising ### "Great for keeping track of expenses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 9, 2025 Very good. A little slow sometimes but much easier to track expenses. I like that I can see when my expenses have been paid and if they haven't I can chase it with Finance. Pros It's quick and easy to use for expenses. Much easier than emailing over expenses to then send them over to the Finance team. Cons I sometimes get a bit lost where things are, it doesn't always follow the most logical user journey. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Ardian V. Backoffice Telecommunications ### "Schnell und Simpel" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 17, 2025 Ingesamt finde ich die Anwendung sehr zuverlässig und übersichtlich. Ich konnte ohne viel Probleme meinen Wünschen nachgehen. Pros Es ist eine sehr einfach gehaltene Oberfläche und die Ladezeiten sind schnell was ich als sehr angenehm empfinde Cons Negative Punkte sind mir bei der Anwendung von Navan nicht wirklich aufgefallen außer, dass ich beim Passwort zurücksetzen etwas Probleme hatte. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Chris C. Manager, Business Development Sports ### "My Honest Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 16, 2025 My experience has been great. Its great to easily see the upcoming flights and trips you have, along with the rewards and what they can do for you. Pros Its very simplistic. Its user interface is very simple to whomever is using it. It allows you to easily see various flights and trips you have upcoming. I also very much appreciate the notifications on when to check in and any upcoming changes for flights. Cons It can be a little difficult to figure out how to use airline credits as part of the process paying for flights. It can get a little clunky Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. QD Quinten D. Account Executive Information Technology and Services ### "Good expense and travel booking platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2025 Pros Very easy to submit expenses on there, as well as to book company travel. I really like some of the rewards they give as well. Cons Some of the travel on there is more expensive then if you would book it yourself, but the ease of booking on Navan makes it worth it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/169591/TripActions/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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