--- title: "Navan Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Navan Software - reviews, pricing plans, popular comparisons to other Travel Management products and more." source_url: "https://www.capterra.com/p/169591/TripActions/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Navan Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Navan ## What is Navan? Navan is a one-stop travel shop for your business, from booking flights, hotels, cars, and trains to managing employees’ travel expenses. It’s the rare platform that provides an outstanding travel experience, reduces the travel budget, and brings joy to everyone, from the traveling employee to the finance people. Add your company's custom travel policy once—and employees and guests can build their perfect itinerary while seeing exactly what they can and can't book. Navan's huge inventory from top travel providers, responsive travel support agents, user-friendly interface, rewards program, and loyalty compatibility make it easy to onboard your company. ## What is Navan used for? [Travel Management](https://www.capterra.com/travel-management-software/)[Expense Report](https://www.capterra.com/expense-report-software/)[Spend Management](https://www.capterra.com/spend-management-software/) Recognitions Shortlist Overall rating Based on 234 user reviews Reviews sentiment Positive 92% Neutral 5% Negative 4% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Expense Report / 2026 - Spend Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Navan alternatives Highest Rated [4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (2,269)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183676/Lanes-Planes/) [View all alternatives](https://www.capterra.com/p/169591/TripActions/alternatives/) ## FAQs about Navan Overview ### What problems does Navan solve? Navan solves fragmented business travel and expense workflows by letting employees book flights, hotels, and rental cars, view itineraries, submit receipts, and track reimbursements in one place. Frequent travelers, finance teams, travel managers, executive assistants, and recruiting teams benefit from policy-based booking, spending visibility, approvals, and incentives for lower-cost choices. Answer based on 187 reviews Overview ### Which roles and teams benefit most from Navan? Navan is most used by sales, account management, and business development teams booking client travel and tracking expenses. Operations managers, accountants, and project managers oversee policy compliance, approvals, and spend reporting. Software engineers, product managers, recruiters, and customer success teams use it to arrange travel for meetings, hiring, and cross-functional work. Answer based on 214 reviews Overview ### What company size and industries is Navan built for? Navan caters to businesses of all sizes, with midsize companies (39%) and computer software organizations (25%) representing the largest reviewer groups. It also serves small businesses (33%) and enterprises (28%), including IT services (13%) and internet companies (5%), for centralized business travel and expense tracking, especially travel management. Answer based on 214 reviews Features and Usability ### What are the key features of Navan? Navan includes core online booking and booking management features for arranging travel, viewing maps and reviews, and managing itineraries, changes, and multi-segment trips. Its expense tracking supports receipt capture and corporate card integration. Approval workflows, policy management, and compliance management also govern travel and spending activities. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does Navan integrate with? Navan integrates with 9 third-party tools, including BambooHR, Workday HCM, and Okta for identity and HR, plus NetSuite, QuickBooks Online, Sage Intacct, and Xero for accounting. It also connects with Slack and Lyft Business for communication and travel-related workflows. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Navan offer? Navan provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos support self-paced review of product features and setup steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does Navan offer, and how do users rate the experience? Navan offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Many users report friendly, responsive agents who resolve travel changes quickly, especially through live chat. However, some describe slow replies, inconsistent agent expertise, unresolved billing or booking issues, and limited follow-through. Answer based on 54 reviews Features and Usability ### How easy is Navan for booking business travel? Navan makes business travel booking easy with a clear interface for flights, hotels, and rental cars. Frequent travelers and company travel teams value viewing upcoming trips, policy-compliant options, and booking details in one place. Some users find inventory or rates less competitive than consumer travel sites, and changing bookings can occasionally require support. Answer based on 166 reviews Features and Usability ### How well does Navan handle business expense management? Navan simplifies business expense management by combining receipt capture, expense submission, reimbursement tracking, and travel spending in one platform. Employees value the mobile app and clear status updates, while finance teams benefit from spending records and approval workflows. Some administrators find cost controls and data cleanup more cumbersome than everyday expense submission. Answer based on 41 reviews ## Features AI summary Based on 2,432 Travel Management reviews Capterra data shows that buyers of travel management software rank the following features as their top priorities: - **Expense Claims** (**54%** of reviewers rated this feature as critical) - **Online Booking** (**54%**) - **Electronic Payments** (**59%**) Navan supports all three top features buyers look for in travel management software: **Expense Claims**, **Online Booking**, and **Electronic Payments**. Together, these capabilities help businesses manage trip booking, handle reimbursements, and process payments more efficiently, allowing teams to keep travel spending organized and reduce manual administrative work. Expense Claims 5.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Attaching relevant receipts or supporting documents to submit expenses for reimbursement Online Booking 4.0 (38) 78.95% of 38 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Reimbursement Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Receipt Management 4.6 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Upload, track, and submit receipts in a central database Spend Control 4.5 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Set allowances and ensure employees don't spend more than the allotted amounts Booking Management 3.9 (38) 71.05% of 38 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Navan 69 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval A record of all activities within the system, including user access, changes made, etc. Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Manage and monitor spending to align with the financial constraints or goals Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Organize and group data or items based on various criteria Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Manage and track credit cards that are distributed to employees to use for authorized business expenses Financial system that helps create and manage physical/digital credit cards and track transaction activities Customize data fields to support various needs and use cases Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Import and export data to and from software applications Electronically collect payments for goods or services Gateway through which employees can access the system Integrate with existing ERP systems Attaching relevant receipts or supporting documents to submit expenses for reimbursement Monitor and record expenses such as purchases or charges incurred Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Created for use in the aviation and air transportation industry Captures invoice data and maintains comprehensive records for auditing and reporting purposes Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Log miles driven for tax deduction or reimbursement purposes Access software remotely via mobile devices Scan and upload receipts to a central database using a mobile device Manage and handle various international currencies Manage and support multiple languages Process and analyze human language in text or audio form Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Create, manage, and track policies and procedures within an organization Design, communicate, and distribute incentives to perform a specific action Integrates with QuickBooks Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Establish limitations based on certain conditions Strategize and implement rewards for returning customers, employees and other members Online portal through which end users can access the system, manage tasks, or obtain information Allow users to create their own reports and financial statements Allow users to access multiple services after entering their login credentials once Review and uncover trends in spending activity Set allowances and ensure employees don't spend more than the allotted amounts Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Program systems that assist users with their daily administrative responsibilities Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (214) 4.4 Based on 214 reviews ## Pricing Value for money 4.2 (133) Free Version [View pricing plan details](https://www.capterra.com/p/169591/TripActions/pricing/) Navan Business $0.00 It includes: - Global travel inventory and exclusive rates - Unlimited policy and approval workflows - Customizable reports - Manage expenses and issue reimbursements - Connect existing corporate or business credit cards Navan Enterprise Custom Quote Available It includes: - Unlimited travelers and expensing users - Global program coverage - Designated Account Executive - Comprehensive back office capabilities - Dedicated Customer Success Manager Value for money 4.2 (133) 4.2 Based on 133 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (169) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (169) 4.4 Based on 169 reviews ## User reviews Overall rating 4.6 Based on 234 reviews Filter by rating Counts reflect reviews available in this feed. 5(162) 4(52) 3(12) 2(0) 1(8) Mentioned topic Recent reviews first, then most helpful Anna Z. finance analyst ### "Great Expense Filtering, but the Interface Could Be Simpler" 3.5 November 13, 2026 being able to separate travel expenses and filter through Pros can see all travel expenses in one and can filter Cons The interface could be simplified a bit more to make it easier to navigate and use. Brittnie S. Corporate Office Administrator Used the software for: Less than 1 year ### "Travel and Expenses in One Place for a Streamlined Process" 4.0 November 11, 2026 Navan is helping centralize our travel and expense processes, giving us better visibility while making booking and expense management more efficient. Pros I like having travel and expenses all in one place. It makes the overall process much more streamlined. Cons Occasional system limitations or errors that sometimes require support to resolve. Richard S. CEO and founder Used the software for: Less than 1 year ### "Powerful Trip Booking Platform with Helpful Support and Competitive Rates" 4.5 November 10, 2026 The team bookings are what I’ve found most helpful—especially for offsites, where this feature has proven to be amazing. Pros A very powerful platform for booking complete trips. The support team is very helpful, and overall the available bookable rates are very competitive. Cons Not much, to be honest. I think that for Europe, the rail information and the ability to book railway tickets could be improved slightly, but I have to admit that rail travel in Europe is sort of its own beast. Arissa H. Administrative Assistant/Receptionist Used the software for: Less than 1 year ### "Easy, User-Friendly Booking for Hotels and Flights" 4.5 November 6, 2026 Solving trip issues Pros How easy it is to use the platform when it comes to booking trips or just finding hotels or flights. It’s very user friendly. Cons I think how they don’t provide many discounts or notify you when things are cheaper Christian K. Production Assistant ### "Navan Makes Business Travel and Expenses Effortlessly Organized" 5.0 November 5, 2026 Navan helps eliminate the hassle of managing business travel and expenses across multiple platforms. It makes it easier to organize travel arrangements, keep track of spending, and manage reimbursements in one place. This saves time, reduces unnecessary administrative work, and provides better visibility into travel expenses. Overall, it makes the travel and expense process more convenient and efficient. Pros I like Navan's ability to simplify travel management by bringing everything into one convenient platform. Having travel booking, expense tracking, and spending management all in one place makes the process more efficient and organized. I also appreciate the focus on user experience and making business travel easier for both employees and employers. Cons One downside is that some features can feel overwhelming at first, especially for users who aren't familiar with managing travel and expenses through an all-in-one platform. I also think there is always room to improve the simplicity of navigation and make certain processes more straightforward. Kyera A. Director ### "Easy to Use and Communicative, but Pricing Could Be More Affordable" 3.0 November 5, 2026 The tasks of coordinating with employees is made easier with Navan, The ease of sign up and ability to stay in touch with protection is great. Pros The ease of use is the best part. Consistent communication is appreciated as well. Cons I feel like the pricing could be more affordable Thibaut V. Co-founder Used the software for: 1-3 years ### "Modern, Easy Booking Flow That Makes Scheduling a Breeze" 4.0 November 4, 2026 Automates some tasks for me. Keeps all my bookings etc at one place. Pros I like the booking flow. Feels modern and easy to book everything at once. Cons The support line can get heavily congested SS Senior Solutions Engineer Senior Solutions Engineer Used the software for: 3-5 years ### "Well thought out platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2026 Very decent. When I travel for work I typically take an extra day or two for site seeing. Navan makes a blended trip super easy to organize without disruption and the rates are competitive but not the cheapest. Pros I like that it can unify a business travel booking that blends into personal and gives an easy way to manage both. Cons The limitations are something you experience rather than know how to navigate. Sometimes I have to try a couple times before my reservation will send or save. I also dont like the daily rate limit Id like to use what budget my company spends and ill pay for the upgrade Samantha B. Sr Director of Brand and Web Marketing Used the software for: 1-3 years ### "Easy to book travel flights and hotels with Navan" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2026 I think the overall design of the ap and the desktop interface are easy to navigate especially when busy. They did a good job making an interface for business travelers. Pros We recently started using Navan for work travel and I find the interface very easy to use. From booking flight and hotels it is much easier to manage travel quickly when needs arise. Cons I have not found any cons. sometimes to confirm check in on a flight you need to hop over the the airline web site, but that is to be expected. OS OSS OSS Used the software for: 1-3 years ### "Easy to Use for Frequent Travel, but Support Could Improve" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 July 9, 2026 My overall experience with Navan has been positive. As someone who travels often, I really value how user-friendly and convenient the platform is for booking and organizing travel. It helps streamline the process and makes frequent travel easier to manage. While the customer service could definitely be better, the app itself has still been a helpful and reliable tool overall. Pros What I liked most about Navan is how easy the application is to use, especially as someone who travels frequently. It makes booking and managing travel feel simple and efficient, which is a huge plus when you are constantly coordinating trips. The platform is intuitive, convenient, and helps take a lot of the stress out of travel planning. Cons What I liked least about Navan was the customer service experience. While the app itself is easy to navigate, getting support when needed has not always been the smoothest experience. When travel issues come up, strong customer service is especially important, so that has been the biggest downside for me. [View all Reviews](https://www.capterra.com/p/169591/TripActions/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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