Who Uses This Software?

Small, medium or large sized businesses from any industries, looking to gather real-time customer feedback.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Price may vary according to the chosen options
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • SOM
  • www.som.ca/en
  • Founded 1986
  • Canada


SOMTAB is the only CX platform that is perfectly matched to your organizations DNA. Entirely customizable from features to design, you no longer have to adapt to Voice of Customer (VoC) solutions, SOMTAB adapts to you! Survey customers immediately after a key moments, learn from real time customer insights presented in your fully customized dashboard and do timely follow-ups with the alerts module.

SOMTAB Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

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