# Page 5 | Trustpilot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Trustpilot the right Customer Experience solution for you? Explore 1202 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169618/Trustpilot/reviews --- Trustpilot 4.5 (1202) [View alternatives](https://www.capterra.com/p/169618/Trustpilot/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Trustpilot ## Showing most helpful reviews Showing 101-125 of 1202 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Invoice Auditing Specialist Information Technology and Services Used the software for: 2+ years ### "Indispensable para medir niveles de calidad y conocer retroalimentación de clientes " October 25, 2022 5.0 Anteriormente nos besábamos en mensajes aislados de clientes y usuarios del servicio, o teníamos que pedir tarjetas escritas en "buzón de sugerencias" que no se usaban Pros Fácil de implementar en web corporativa y enlaces Cons Notificaciones con más configuración que lo actualmente ofrecido Review Source Response from Trustpilot October 28, 2022 Hi, Thanks for sharing your experience with us. It's great to know that you're finding Trustpilot to be easy to implement on your website. We hope you continue enjoying your Trustpilot experience! Thanks, The Trustpilot Team FSS Fahim Shahriar S. Digital Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Deciding To Trust Made Easy!" July 8, 2022 4.0 Before trusting a business or product I do my research and this platform has been my number one place for checking other peoples experience. This is far the best option available on the market. Pros This enables buyers to do a proper research about the business or product. Clears doubts and increases sales in case of businesses. A vast number of reviews can be found which is very helpful for users. Cons Nowadays fake reviews and scammers are filling up this platform which rises a lot of concern. If they work on this then surely it will be the best. Review Source Response from Trustpilot July 12, 2022 Hi Fahim, Thanks for sharing your experience! It's great to know that you've found Trustpilot to be a great place to research a business before buying. Trust is at the heart of what we do, which is why our team is constantly working to fight fake reviews and misuse. Whilst we consistently invest time and resource into our fake reviews detection, for us, it's an ongoing process. We're always making updates to our automated systems, researching fake review patterns and recently we launched a legal initiative to combat review selling at its source - review seller networks. We know our work in this area isn't a catch-all and there will always be work to be done, but you know what Fahim, we're up for the challenge! Thanks, The Trustpilot Team Anurag S. Administrative Assistant Government Administration Used the software for: 2+ years ### "Trust Pilot name is enough" February 16, 2023 3.0 My Overall experience with trust pilot is better than trust radius. Because trust pilot is free to post, never paid for review. Their most of reviewer are genuine and fully organic.. Pros Trust pilot as above i said name is enough for their contribution in every possible sector, where trust and reliability is most important factor. I am using trust pilot sinse 2010.i feel their 75% of views express here are true and organic. Now a days everyday new frauds are coming in news, so people 's dont trust easily. This platform play significant role and help people in determining what is best for him. This is the only reason, I really liked this platform very much. I also have posted several reviews. You can check. Cons I dont like about trust pilot only one point, here anybody can post fake reviews. I suggested for trust pilot, first check genuineness of reviewer, so that no one post fake review. It also increased their reputation, reliability and trust. Reason for choosing Trustpilot As i above stated trust pilot is better than trust radius. Because trust pilot is free to post, never paid for review. This is their strength. Review Source Response from Trustpilot February 28, 2023 Hi Anurag, Thanks for taking the time to leave us a review. We're so happy to hear that you've been a long time user of Trustpilot and enjoy using it for feedback! We do do lots to combat fake reviews and safe guard our platform. But, there's always room for improvement and we will definitely take your feedback in for the future. Thanks, The Trustpilot Team David A. Affiliate Marketing Marketing and Advertising Used the software for: 2+ years ### "The importance of a truthful and informative discription of service providers. " April 11, 2023 4.0 Overall I've found it to be a positive experience and great help when deciding on if I use a service or not. Having this information available is important and critical when choosing a product or service. Pros The number of reviews that you can find about a company and the service it provides to the public. I find that getting informative and detailed reviews helps decide whether or not a company is a correct choice for what I need to be done. Cons When I put a negative review about a company, they were allowed to take it down because it affected the outlook of their service, even though it was my honest opinion. I don't think that any review should be removed no matter how damaging it could be to the reputation of a company. So long as it's truthful and honest people should be allowed to know what you think is being done right or wrong. Review Source Geoffrey L. Project Manager Automotive Used the software for: 2+ years ### "Collect review information" August 30, 2022 5.0 The experience that I have with this tool is pleasant and has positive aspects that help me to know and know what third parties express about the programs; likewise the design that it maintains is easy to use and improves the quality when publishing the reviews. Pros I like to use this tool because through it I can gather the necessary information to know about the programs that are going to be used in the future through third-party opinions, it is of great help and I can also express my opinions through reviews of programs that have been used describing our experiences Cons I do not have any negative characteristics since I consider that it is of good quality and does not cause me discomfort when using it. Review Source Response from Trustpilot September 7, 2022 Hi Geoffrey, Thanks for leaving us a review! It's great to know that you're enjoying using the Trustpilot platform to gain insights and review information. Thanks, The Trustpilot Team ET Elexciss T. Web Content Manager Consumer Goods Used the software for: 1-2 years ### "Great Experience using Free Version" December 7, 2022 4.0 Pros Full disclaimer, we are using the free version of TrustPilot and have been for a year or two. What's great about is the ease of response and snapshot insights that we're able to receive. I like that even with the free account there are some customizations available. Cons I feel like TrustPilot could be a bit more involved when someone submits multiple reviews about the same issue. Sometimes they'll catch it and note it's not part of the overall score - but other times they don't. Also, if we do a request for more information from the poster and they don't respond, it doesn't give us any avenue to address their concerns and the review should be removed in my opinion. I don't bother to fight these as TrustPilot is not our main review platform, but if it was this would definitely be more cause for concern. Review Source Response from Trustpilot December 9, 2022 Hi, Thanks for leaving us a review! It's great to know that you're finding our platform to be easy to use. We use a strong combination of dedicated people and clever technology to protect our platform. Our customized fraud detection software automatically detects suspicious reviews and removes fakes. In addition, businesses and consumers can flag reviews that violate our guidelines. Our Content Integrity Team checks each flagged review, and if they find that it breaks the rules, they take action. Thanks, The Trustpilot Team AJ Atul J. Freelancer Internet Used the software for: 6-12 months ### "Why Trustpilot is Trustworthy?" September 14, 2023 4.0 I am a Old User Of Trustpilot now. It has Fantastic Features With Advanced Equipped Technology Which Provides Perfect Result to its Users. Pros First it is User Friendly and As Far as it's Features are Concerned it has Innovative and Advanced Features Which is Very Important in Finding the Accurate Result Regarding Any Software Or Sevices Sites. Cons As far as my View is Concerned Regarding Trustpilot I Almost Give it High Ratings due to his Unmatched Service. Review Source Response from Trustpilot September 22, 2023 Hi Atul, Thanks for sharing with us! It's great to know that you're finding Trustpilot to be easy to use and a great tool! Thanks, The Trustpilot Team PE Precious E. Community builder/manager Computer Games Used the software for: 2+ years ### "Trustpilot, the most trusted review website." February 9, 2023 4.0 I have had a great experience with Trustpilot so far, and it also saves me time searching to know if a particular major service is legit or not. Pros I love the fact that I can always get the most important review and people's feedback on a particular product or service before I proceed to use the service. It has been really helpful. Cons I would want to suggest if it will be possible, that Trustpilot should be integrated with major shopping and services websites to show people review on what they're about to purchase. Review Source Response from Trustpilot February 28, 2023 Hi Precious, Thanks for the kind words! We love hearing that you're enjoying finding reviews and feedback on our platform. Regarding your point around integrations - companies who use Trustpilot can integrate reviews onto their websites and product pages if they would like! However, it's not something we can decide for them. We hope you will continue enjoying your Trustpilot experience! Thanks, The Trustpilot Team MA Michael A. President Retail Used the software for: 2+ years ### "Years of frustration, terrible investment" October 13, 2020 1.0 The last straw that finally pushed us to sign up with another review company (Verified-Reviews), was when a customer posted a horrible review about our company and insisted that we discount a product they wanted by 50% or they wouldn't remove the terrible review. We were not ok with extortion and thought showing Trustpilot this totally inappropriate demand from a rogue customer would result in the bad review being removed. Shockingly Trustpilot refused to take down the bad review even after we showed them proof in emails from the customer that they wouldn't remove the review unless we discounted one of our products by 50%. We had enough being taken advantage of by Trustpilots outrageous fees and contracts, then they allow customers to extort us, and customer service was horrible... we are SO glad we left! Pros Trustpilot had a better UI / design than other 3rd party review platforms, that eventually turned out to be a wolf in sheep's clothing mistake that our company should have recognized far sooner. Cons We find Trustpilot's renewal practices oppressive, with the exponential price demands, very unreasonable, and with terrible service on so many issues we experienced with their back end system. Then the amount of fake reviews being left by spammers was a daily annoyance that we had to manually flag; it became impossible to accept after we'd have multiple reviews left in a day from people leaving fake reviews on our acccount about a TV they bought, or a vacation package, it very quickly dissolved into nothing but a major headache for our team to monitor and Trustpilot's customer service was worthless. Review Source Response from Trustpilot November 13, 2020 Hi Michael, Thanks for taking the time to leave us a review. We're so sorry to hear that you didn't enjoy your Trustpilot experience so much. We do work really hard to combat fake reviews and any misuse of our platform, but will be sure to let our team know of your feedback. If there's anything we can do to help out in the future, please don't hesitate to get in touch. IA Israel A. Manager Marketing and Advertising Used the software for: 1-2 years ### "Trustpilot es verdadero" May 25, 2023 5.0 Pros Diferentemente a otras plataformas Truspilot es mas veraz, no se encuentran comentarios exagerados y te puedes confiar de lo que està escrito y es muy facil de usar! Cons Me gusto desde el inicio, no encuentro algo que no me guste. Switched from [Bókun](https://www.capterra.com/p/178518/Bokun/) Porque encontraba más críticas negativas que positivas cuando no era así, en mi opinión es menos veraz. Review Source Response from Trustpilot May 31, 2023 Hi Israel, Thanks for sharing! It's great to know that you've put your trust into Trustpilot! Thanks, The Trustpilot Team Michael D. Director, International Operations Health, Wellness and Fitness Used the software for: 6-12 months ### "Best review platform out there." September 17, 2019 5.0 Online reviews are critical to our business and Trustpilot allows us to integrate, seamlessly, with Google and Facebook. Pros Where to start. Ease of use, customer support, online resources and, most importantly, completely customizable solutions that allow us to maximize all customer touchpoints. The customized solutions, from automatically sending out reviews to google integration, is what I like most about Trustpilot. We use Trustpilot to automatically send out product-specific review invites with every purchase. In the case that we the customer is purchasing apparel, there are apparel specific data points you can collect, like fit, fabric and quality. This is critical for us as we look to differentiate ourselves from other companies out there. Additionally, the review platform is easy to navigate and easy for the customer to leave a review. They also make it very easy to allow us to respond back to the customer as well. Cons The only issue that I have had with Trustpilot is when we submit evidence that a review is not authentic. It takes too long and requires too much data for them to pull the review right away. Often times we will get a slew of fabricated reviews in the middle of a large campaign and those fabricated reviews can interrupt the momentum we look to gain. Review Source Response from Trustpilot October 7, 2019 Hi Michael, Thanks for taking the time to leave us a review. It's always nice to hear when a customer is very happy with our service and all our platform has to offer. We know we're not perfect, and will definitely let our team know of your feedback regarding wait times around the reported reviews process. If there's anything we can help out with in the future, please don't hesitate to get in touch. Let's upgrade the world with reviews! MOR Martin Oswaldo R. Ingeniero de soporte técnico Information Technology and Services Used the software for: 6-12 months ### "Confiable y de mucha ayuda." June 18, 2023 5.0 Ofrece muchas ventajas, pero al final es importante tener en cuenta que las reseñas pueden no reales y que la experiencia de cada persona puede ser diferente en cada negoció o pagina. Pros Poder tener y ver la opinión de mas personas respecto a paginas en las que deseaba comprar cosas, me sirve mucho para poder tomar la decisión final. Cons Posible censura, falta de credibilidad en muchas reseñas, no se puede confiar que todas las reseñas sean fiables o imparciales. Review Source Response from Trustpilot June 20, 2023 Hi Martin, Thanks for sharing your experience with us! We love hearing that you're finding our platform to be reliable and helpful. Thanks, The Trustpilot Team Ouattara B. Telecom Technician Telecommunications Used the software for: 1-2 years ### "A great way to read reviews about products" January 18, 2023 4.0 There are several platforms I visit when I want to make a choice about a product. Trustpilot is one of my favorites. It's important to know what you're dealing with before you start, especially if it costs you money Pros There are so many products in our markets these days, I think it's very important to get input from other consumers before making a choice. Trustpilot is one of the platforms that I regularly consult before making a decision about a product. For me, TrustPilot is a great platform where you can collect real customer reviews. You can find reviews on different types of products, physical or software. You can also find different types of reviews and ratings, with the right comments. Moreover, it is easy to use. By typing in the search bar, you can find the product you want. I recommend that anyone who wants to buy a product should check it out Cons I don't really have a recommendation for this platform. It suits me for the moment Review Source Response from Trustpilot January 25, 2023 Hi Ouattara, Thanks for sharing your experience with us. We love to know that you've found Trustpilot to be a great way to read reviews about products and that you use it regularly. We hope you continue enjoying your Trustpilot experience! Thanks, The Trustpilot Team VR Verified Reviewer 3D Artist Animation Used the software for: 2+ years ### "The esiest way to know who you should trust" February 3, 2023 5.0 Trustpilot helped me several times Pros Trustpilot is absolutely the better and the esiest way to understand if a service is reliable or not.It is very intuitive and easy to use. Cons There are some things that are missing or could be improven, for example there is not a "news" or "articoles" section. Review Source Response from Trustpilot February 6, 2023 Hi, Thanks for sharing your feedback! We're so glad to hear that you've put your trust into Trustpilot. We will be sure to take in your feedback around missing some items and info and pass it along to our team to look into for the future. Thanks, The Trustpilot Team Robin A. eigenaar Retail Used the software for: 2+ years ### "nooit mee beginnen" November 2, 2022 1.0 Pros Ik kan geen pluspunten bedenken bij deze firma Cons na gestopt te zijn in 2016 bij trustpilot en ik daar een goede beoordeling had krijg ik nu een hele slechte beoordeling. Dit omdat er 1 slechte beoordeling in 2021 is binnen gekomen. Van een zogezegde klant uit Engeland waar ik nooit zaken mee heb gedaan.Gevraagd mijn profiel te verwijderen. Maar helaas dat konden ze niet.Dus voor dat u voor Trustpilot kiest zou ik nog even nadenken. Switched from [KiyOh](https://www.capterra.com/p/195217/KiyOh/) Trustpilot is te duur en geeft geen juiste informatie Review Source Response from Trustpilot November 16, 2022 Hi Robin, Thanks for your feedback. Please note, if you had a review that violated our guidelines, you would've been able to flag it from your Trustpilot Business account, and our Content Integrity Team would assess whether the review violated our guidelines for the specified reason. You're correct in mentioning that we don't delete business profiles from Trustpilot. This means that even after the account is deleted, customers can still search for your business, read old reviews, and write new ones at any time — you just won't be able to respond. Thanks, The Trustpilot Team KK Kadonna K. Consultant E-Learning Used the software for: 2+ years ### "Trustploit review" October 27, 2021 5.0 Overall quality software product and on great accuracy of information displayed. Communication networking benefits and easy for conducting business purposes. Pros Quality software product for all expressions and comments and questions asked about business purposes and direct communication with all clients. Cons Nothing everything in the software program is organized and stored correctly and quality software as a platform for communication with clients and others reviewing business. Review Source VR Verified Reviewer CEO Consumer Goods Used the software for: 2+ years ### "Trustpilot is Reliable " November 12, 2023 5.0 Fantastic experience using this Trustpilot software. Pros I like the honesty that Trustpilot publishes. Cons Nothing I like least about Trustpilot. I’m not going to report any negativity about this software. Review Source Response from Trustpilot November 16, 2023 Hi, Thanks for your review. It's nice to know that you're finding Trustpilot to be a reliable platform! Thanks, The Trustpilot Team VR Verified Reviewer Direttore Furniture Used the software for: 2+ years ### "I clienti si fidano del prodotto perché ben noto" January 19, 2023 5.0 Pros Ormai trustpilot è sinonimo di fiducia anche per i clienti. Un motivo perché lo utilizziamo anche in aftersales è per aumentare la credibilità del nostro prodotto. Cons Il costo e la difficile comunicazione con il loro customer service Review Source Response from Trustpilot January 25, 2023 Hi, Thanks for taking the time to share your experience with us! We're so happy to hear that you've put your trust into Trustpilot and that our platform has helped increase credibility of your product(s). That's what we're here for after all! Our team works diligently to get back to all users of our platform and apologize if that didn't happen previously. Please don't hesitate to get in touch with our team here https://support.trustpilot.com/hc/en-us/requests/new if you have further questions or concerns. Thanks, The Trustpilot Team OR Oualid R. pomyeshop Facilities Services Used the software for: Less than 6 months ### "The best review platform" July 17, 2023 5.0 Easy to navigate. They are also very easy to allow to respond to the customer as well. Pros It was easy the platform helps people with Cons For me, as a start lthink the site is great Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Trustpilot the site solves some problems and is eay to work with Review Source Response from Trustpilot July 18, 2023 Hi Oualid, Thanks for sharing. It's great to know that you've found Trustpilot to be the best review platform! Thanks, The Trustpilot Team MV Melinda V. Digital Marketing Specialist Computer Software Used the software for: 2+ years ### "Trustpilot is je partner in reputatiemanagement " April 7, 2023 4.0 In de besluitvorming van je doelgroep helpen je goede reviews en kun je bij slechte reviews je oplossend en klantvriendelijk vermogen tonen. Pros Als Trustpilot geïntegreerd is dan verlopen de review-uitnodigingen soepel. Maak wel van tevoren een plan hoe je de reviews gaan managen en welke mensen/afdelingen je daarvoor inzet. Cons De implementatie neemt wat tijd en resources. Reviews en het management daarvan blijven voor altijd onderdeel van je bedrijfsvoering, dat is niet terug te draaien. Review Source Response from Trustpilot April 13, 2023 Hi Melinda, Thanks for the feedback! It's nice to know that you're enjoying using Trustpilot to integrate your reviews. We hope you continue enjoying your Trustpilot experience! Thanks, The Trustpilot Team Vincenzo S. Geom Graphic Design Used the software for: 2+ years ### "An effective ally against scams and crafty people" August 20, 2023 5.0 I have been using trustpilot for years, I am always looking for new methods of online earning and investment, the web is now a jungle that includes many types of worlds, good and bad, I use trustpilot mainly to be able to make a first online selection and to understand so which websites are more reliable than others. On many occasions it has allowed me to fall into guaranteed scams, in fact the websites were perfectly created and seemed to be reliable sites, but reading the reviews on trustpilot, left by unfortunate people who had fallen for it before me, I understood that instead it was a scam that would have cost me money and time. I must say that very often trustpilot, thanks to the positive reviews, has allowed me to discover websites that I didn't know. Fundamental division into categories to find new inspiration. Pros I like the ease of use and clarity of the content. Cons I don't like the lack of an app that can speed up smartphone research. Review Source Response from Trustpilot August 23, 2023 Hi Vincenzo, Thanks for the feedback. However, we do have an app! This should be able to be found in your app store today. We're also glad to hear that Trustpilot has been a useful resource for you to reference! Thanks, The Trustpilot Team LAP Leslie Ann P. Real Estate Virtual Assistant Real Estate Used the software for: I used a free trial ### "Guide for almost anything " June 8, 2024 5.0 Pros As an app or any product user, it is important for me to get my moneys worth. Trustpilot offers just that. It acts as a guide for almost anything as it contains customer reviews that helps you decide on what or what not to use. Cons I heard that there are manipulated fake reviews. Review Source Response from Trustpilot June 12, 2024 Hi Leslie Ann, Thanks for sharing with us. It's great to know that you use Trustpilot as a guide for anything! We have 0 tolerance towards fake reviews and do lots to protect our platform from them. If you see something that breaks the rules, please feel free to flag this for our team to investigate ASAP. Thanks, The Trustpilot Team DB Daniele B. Direttore Affiliate Marketing Internet Used the software for: 2+ years ### "Sicuramente una sicurezza in più per i nostri clienti" February 1, 2023 4.0 Pros All’interno della nostra piattaforma già utilizzavamo una pagina dedicata con le recensioni del sito da parte dei nostri clienti. Negli anni però ci siamo resi conto che non era sufficiente e abbiamo deciso di affidarci ad un servizio terzo che potesse avere più trust, così da andare ad incrementare ancora di più la fiducia dei clienti che decidono di appoggiarsi a noi. Nel complesso non possiamo che dirci soddisfatti dei risultati ottenuti in questi anni grazie a trust pilot. Si potrebbe fare qualche miglioria ma sicuramente è un ottimo servizio. Cons A volte la possibilità di contestare eventuali recensioni finte o palesemente esagerate non è resa possibile dalla piattaforma. Da questo aspetto quindi direi che ci vorrebbe più tutela nei confronti delle aziende che decidono di accettare recensioni su trustpilot Review Source Response from Trustpilot February 6, 2023 Hi Daniele, Thanks for your review! We love hearing that you've been enjoying our services so far. Trustpilot is open to all. Anyone who has had a buying or service experience in the past 12 months can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don't have a conflict of interest with the business they're reviewing. Every review on Trustpilot is screened by our bespoke automated fraud detection software that identifies and removes fakes. It looks at multiple data points, such as IP addresses, user identifiers, device characteristics, location data and timestamps, to determine if it exhibits patterns of suspicious behavior. Being open to all also means giving both businesses and consumers the opportunity to flag a review if it contravenes our guidelines. Our Content Integrity Team checks each flagged review, and if they find that it breaks the rules, they take action. Thanks, The Trustpilot Team sA sara A. Studente Higher Education Used the software for: 2+ years ### "Fiducia per tutti" February 4, 2023 5.0 Pros Ho amato la capacità di comprendere l'opinione di chi utilizza questo software, fondamentale per capire se l'azienda è affidabile o meno e soprattutto il motivo Cons Non mi piace che le recensioni potrebbero essere false, ma purtroppo la falsità è dappertutto, nelle cose belle e in quelle brutte Review Source Response from Trustpilot February 7, 2023 Hi sara, Thanks for taking the time to share your experience with us. We love hearing that you're enjoying using our platform to find trusted companies! We do lots to combat fake reviews - and we mean lots. Every review on Trustpilot is screened by our bespoke automated fraud detection software that identifies and removes fakes. It looks at multiple data points, such as IP addresses, user identifiers, device characteristics, location data and timestamps, to determine if it exhibits patterns of suspicious behavior. Whenever our software detects clearly fraudulent reviews, the review is moved offline and we send an email to notify the reviewer. Both businesses and consumers also have the opportunity to flag a review if it contravenes our guidelines. Our Content Integrity Team checks each flagged review, and if they find that it breaks the rules, they take action. Detecting problems isn't an exact science and even though we catch most of what's out there, we always welcome help from anyone using Trustpilot. We have tools enabling consumers and businesses to flag reviews that violate our guidelines, and a whistleblower function that allows anyone who notices fraudulent behavior to contact us. Thanks, The Trustpilot Team JW Jens W. Programmierer Information Services Used the software for: 1-2 years ### "Außen Hui und innen Pfui" June 15, 2022 1.0 Man muss der Plattform lassen, dass Sie sehr einfach zu bedienen ist und auch die kostenlose Version ausreichend ist, unabhängig von den genannten Nachteilen. Pros Auch ohne das kostenpflichtige Paket kann man problemlos Kunden zum Bewerten einladen. Die Möglichkeit zu Bewerten, wird von den Kunden gut angenommen. Es hilft die eigene Reputation zu verbessern. Ist eine der größten Plattformen für Bewertungen. Das Melden von Fakebewertungen wird geprüft und nicht wie bei anderen Plattformen einfach ignoriert. Cons Sehr hohe Gebühren für die Grundfunktionen. "Preis muss für 1 Jahr im Voraus bezahlt werden." 109€/m Standardpaket +39€/m eigenes Logo in der Einladung +89€/m Erlaubnis die Bewertung auf der Website einbinden zu dürfen. "Um die Bewertungen auf Ihrer Webseite einzubinden und die Onsite Conversion zu steigern" +199€/m für die Api um automatisiert Einladungen zu erzeugen Von den Positiven Bewertungen werden zum Teil bis zu 50 % abgelehnt, auch wenn diese über die Geschäftskonten der Kunden abgegeben werden. z.B.: Arag, Adam Riese, Alte Leipziger, Degenia, Amex usw. Antwort vom Support, über die verifizierten Einladungen, welche über die API "199€/m" erzeugt werden, kommt dies nicht vor. Zugänge von Verifizierten Nutzern werden ohne jegliche Rückmeldung oder Hinweis gesperrt. Der Nutzer bekommt dann nur die Meldung, dass Trustpilot Probleme damit hat, den Nutzer anzumelden. Zitat: Hm, anscheinend haben wir Schwierigkeiten damit, Sie einzuloggen. Grund für die Annahme: Der technische Support hat mitgeteilt, das dieser nicht zuständig ist und das Ticket an das Content Integrity-Team weitergeleitet, die wiederum für Verstöße und ähnliches zuständig sind. Die Kommunikation des Content Integrity-Team ist quasi nicht vorhanden. Auf die letzten Anfragen vom August 2021 gab es bis heute keine Reaktion. Bietet keine DSGVO-Konforme Integration für Websites. Alle angebotenen Varianten erfordern einen Consent- bzw. Cookie-Banner. Reason for choosing Trustpilot Weil es eine der größten Plattformen ist und quasi ein Monopol hat, kam keine andere Plattform infrage. Review Source Similar Products Featured