RingOver

RingOver


5 / 5
7 reviews

Who Uses This Software?

Small and medium business worldwide looking for a flexible phone solution to simplify customer support and sales activities.


Average Ratings

7 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month/user
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • RingOver
  • www.ringover.com/en
  • Founded 2005
  • France

About RingOver

RingOver: the 100% cloud-based phone system for small and medium businesses. We combine excellent voice quality with a super-user-friendly interface accessible via the web and mobile app. Set up an on-site or remote call-centre in 5 mins. Obtain numbers in 65+ destinations to enjoy unlimited in & outgoing calls. Benefit from call data-syncing, click-to-call, call supervision, call recording, after-call management, call logs, journeys and detailed real-time analytics. Free trial.


RingOver Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Employee Directory
  • IVR / Voice Recognition
  • Mobile Access
  • Virtual Call Center
  • Web Conferencing
  • Audio / Video Conferencing
  • Call Center
  • Call Recording
  • Call Routing
  • Chat / Messaging
  • Fax Management
  • File Sharing
  • IVR / Voice Recognition
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Audio / Video Conferencing
  • Call Logging
  • Call Recording
  • Call Transfer
  • Caller Identification
  • Chat / Messaging
  • Contact Management
  • Fax Management
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP
  • Audio / Video Conferencing
  • Calendar Management
  • Call Recording
  • Call Routing
  • Chat / Messaging
  • Fax Management
  • File Sharing
  • Mobile Access
  • Multi-User Collaboration
  • Voice Mail
  • Call Parking
  • Call Recording
  • Contact Management
  • Encryption
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Unified Communications
  • Voice Quality Enhancement

RingOver Reviews Recently Reviewed!


A Flexible Tool taht Enables Us to Run Our Business Smoothly

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like RingOver's support team because it is amazing and responsive. It is a quality and an affordable software for unified communications.

Due to the efficiency of RingOver, I can highly recommend it to others.

Cons: RingOver has no notable flaws because it has been of benefit to our business since we began using it.

I like its easy to install and run features a lot.

Overall: This tool deserves a five star because my experience with it since day one has been excellent.

Vendor Response

by RingOver on April 18, 2019

Your review made our day, Marcus! We agree with you - our support staff are next to none! So good to know that we can help your business achieve success and we look forward to working more with you :).

Reviews after 1 year: everything is perfect !

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have had no issue using the web app from my desktop.

You can make free calls if you dont have big needs and more tools, more set ups.

Cons: I hope they had an intermediate plan which would more suits my needs as an independent

Overall: The user interface is very friendly and call quality is very good.

Vendor Response

by RingOver on April 01, 2019

This review made our day! Thanks for sharing your wonderful experience with us and everyone else reading. We have really big things in store in terms of new features and quality enhancements so hold tight - it only gets better!

Nice concept and system

Mar 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, and a very great customer service. CSR was great and very attentive. Also the APP is very nice to use.

Cons: Sometimes I have problems with the conexion. Only that.

Overall: The calls are quality. Sometimes to some places there is a little bit of lag. But I am very happy with the experience.

Vendor Response

by RingOver on March 12, 2019

Thanks for sharing your thoughts on RingOver! We are glad to know you had a great experience working with our customer support personnel.Your feedback makes it even easier for us to continue improving our service quality so thanks again for that! Looking forward to working more with you in the future!

5 Star Service

Mar 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Call logs are useful and well organised. Ability to monitor and record calls has proved invaluable.

Cons: So far.everything is working exactly as we need it to.

Overall: The support service has been second to none.

Vendor Response

by RingOver on April 01, 2019

Thank you so much for sharing your experience with us, Jack. We really appreciate your kind words and we agree, our support colleagues are superstars! We are honored to have you in our network and glad to know our tool adds value to your team! We look forward to continue working with your team :)

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Unified Communication. RingOver is Turning Things Around.

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very easy to use, and one can have it on phone through an app, or from web.

RingOver facilitates free calls, and this lowers the communication cost.

Finally, one is able to monitor their call logs easily.

Cons: Complaining about RingOver is a wrong thing. This software is a five star product. Very helpful.

Overall: The cost of communication has been slashed to zero. Great tool for firms to consider.

Vendor Response

by RingOver on April 17, 2019

Hello Kevin, thank you for your wonderful feedback! We aim to please and we will do our best to ensure you continue to enjoy the benefits of using our cloud-phone solution :)

Excellent

Apr 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great service, easy to use, mobile compatibility and reporting tools

Cons: The service should be all-inclusive across all countries rather than a select few landlines.

Overall: Excellent

Vendor Response

by RingOver on April 17, 2019

Hi Rishi, thanks for leaving such awesome feedback! We hope you continue to enjoy using RingOver and we would do all we can to ensure you receive the very best! Thanks again :)

My experience

Mar 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use, perfect for my business and excellent customer service.

Cons: The website is not always easy to understand

Overall: I can share all my contact and call with my colleagues.

In case I m not available , someone else will attend the call and the customer will not have to call to another number.

Vendor Response

by RingOver on March 14, 2019

Hello Noemi, thanks a lot for sharing your thoughts on RingOver. We are very happy that we can help your customer service team deliver value to your clients! We will be improving our website soon so you can have a better experience. Keep up the great work and we look forward to continue working with you!