--- title: "Ringover Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ringover Software - reviews, pricing plans, popular comparisons to other Telephony products and more." source_url: "https://www.capterra.com/p/169627/RingOver/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Ringover Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ringover ## What is Ringover? Set up a cloud communication system in a few minutes using one simple, user-friendly platform — no technical expertise needed. Reach and engage customers with unlimited calls to 110 countries with Ringover. Route calls to the right agents at the right time. Access powerful analytics to improve your workflow and team. Plus, we integrate with over 40 business tools so you can sync and access data from your CRM and most important tools. ## What is Ringover used for? [Telephony](https://www.capterra.com/telephony-software/)[Call Center](https://www.capterra.com/call-center-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 893 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Pros & cons Comprehensive business telephony solution Efficient team communication platform Dependence on stable connectivity Occasional performance slowdowns Starting price $29 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Call Center / 2026 - Predictive Dialer / 2026 - VoIP / 2026 - Auto Dialer / 2025 - Call Recording / 2025 - Contact Center / 2025 - Telephony / 2025 Our "Best of" badge program showcases products with the highest ratings... - Auto Dialer / 2026 - Call Center / 2026 - Cloud Communication Platform / 2026 - IVR / 2026 - Predictive Dialer / 2026 - Remote Work / 2026 - Softphone / 2026 - Telephony / 2026 - Unified Communications / 2026 - VoIP / 2026 - Cloud PBX / 2025 - Contact Center / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Ringover?[Manage this product listing](https://www.g2.com/products/ringover/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ringover 4.7 (893) VS. [4.8 (338)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price $29 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (893) Ease Of Use 4.8 (395) Value For Money 4.5 (803) Value For Money 4.7 (317) Customer Service 4.6 (824) Customer Service 4.8 (342) ## Ringover alternatives [4.6 (145)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $239.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/169627/RingOver/alternatives/) ## FAQs about Ringover Overview ### What problems does Ringover solve? Ringover solves fragmented business calling workflows by centralizing inbound and outbound calls, voicemail, recordings, SMS, and interaction history alongside CRM records. Configurable routing, schedules, and shared numbers reduce missed calls and misdirected inquiries. Sales, customer support, contact-center managers, and remote field teams benefit from click-to-call, activity tracking, coaching, and performance reporting. Answer based on 635 reviews Overview ### Which roles and teams benefit most from Ringover? Ringover is most used by executives and business owners, sales teams, customer success managers, and project leaders. Executives monitor call activity and manage company communications, while SDRs, BDRs, business developers, and sales managers handle prospecting and follow-ups. Customer-facing teams track client calls, and project leaders coordinate communications across ongoing work. Answer based on 892 reviews Overview ### What company size and industries is Ringover built for? Ringover is suitable for small businesses and mid-size enterprises, with small businesses representing 92% of reviewers. Its users most commonly work in insurance (10%), computer software (8%), and marketing and advertising (6%). Midsize businesses account for 5% of reviewers, while enterprises represent 2%. Answer based on 892 reviews Features and Usability ### What are the key features of Ringover? Ringover includes call recording and call monitoring for reviewing conversations, coaching teams, and tracking call activity. Caller ID provides context before answering, while call center management and call routing organize and distribute inbound calls. Call logging supports missed-call follow-up, with reporting and analytics for evaluating team performance. Answer based on 143 reviews Pricing ### How much does it cost and what fees or limitations are included? Ringover starts at $29 per user/month for Smart, with Power at 54 and Advanced at 64 per user/month; a free trial is available. Smart includes calls, video, and chat, while higher plans add analytics, integrations, and dialing tools. Reviewers value the included features, but report extra SMS charges and costs that can rise for small teams or multiple users. Answer based on 87 reviews Integrations ### Which third-party tools and platforms does Ringover integrate with? Ringover integrates with more than 40 third-party tools, including CRM platforms HubSpot CRM, Pipedrive, Salesforce Sales Cloud, Zoho CRM, Freshsales, and Copper. Its catalog also includes communication and support tools such as Google Meet, Google Workspace, Intercom, Freshdesk, Jira, and Zoho Desk. Answer based on 82 reviews Getting Started and Support ### How easy is it to onboard and train a team on Ringover? Ringover offers in-person training, live online sessions, webinars, video tutorials, and documentation. Reviewers report that nontechnical employees and new call-handling users usually become productive quickly because the interface is intuitive. Administrators configuring users, settings, integrations, or advanced features may need more time, with support and guides helping during rollout. Answer based on 21 reviews Getting Started and Support ### What customer support options does Ringover offer, and how do users rate the experience? Ringover offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, accessible, helpful, and effective during setup and technical issues, with clear guidance and useful learning resources. Some users, however, report delayed resolutions, difficulty reaching advisers, or unresolved billing and account concerns. Answer based on 247 reviews Call management ### How well does Ringover handle business call management? Ringover centralizes business calls with routing, call histories, recordings, voicemail, and availability settings that sales and support teams find easy to manage. CRM integrations also help teams track customer conversations and place calls from contact records. Some users report occasional app instability, slower synchronization, or limited mobile features. Answer based on 406 reviews ## Who uses Ringover? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive business telephony solution 99% positive reviews out of 76 Most reviewers find telephony features reliable, flexible, and effective for managing professional communications and calls. Jose S. CCO, 201 - 500 employees. "Highly recommended for companies that need a flexible and well-documented cloud telephony solution." Dependence on stable connectivity 41% negative reviews out of 54 Most reviewers report connection issues, such as call drops and disconnections, especially with unstable or weak internet. Efficient team communication platform 99% positive reviews out of 70 Most reviewers appreciate team collaboration tools for enhancing coordination, monitoring, and remote teamwork with responsive support. Juan R. Technology and Digital Product Manager, 11 - 50 employees. "The reporting features are especially helpful for tracking team performance." Occasional performance slowdowns 46% negative reviews out of 54 Some reviewers describe performance and speed issues, including call delays, lag, and slow application response during use. Jesse S. Manager, 1 employee. "The app is very laggy sometimes, i have to swipe down to reload my most recent calls, cannot hear people and have to hang up then call again, several annoying things that interrupt the flow" Streamlined daily business operations 100% positive reviews out of 33 Most reviewers describe daily use as intuitive, time-saving, and seamlessly integrated into routine workflows. Anonymous User Co-Founder, 11 - 50 employees. "Another major advantage is the easy integration with existing tools and systems, allowing Ringover to fit seamlessly into our daily workflows." Frequent technical glitches 77% negative reviews out of 47 Most reviewers indicate bugs and issues, particularly with mobile and desktop apps, causing disruptions and requiring restarts. ## Features AI summary Based on 2,215 Telephony reviews Capterra data shows that buyers of telephony software rank the following features as their top priorities: - **VoIP Connection** (**54%** of reviewers rated this feature as critical) - **Call Routing** (**44%**) - **Call Monitoring** (**39%**) Ringover supports all three of the features reviewers value most: **VoIP Connection**, **Call Routing**, and **Call Monitoring**. Together, these capabilities help businesses manage calls over the internet, direct conversations to the right people more efficiently, and oversee call quality and team performance, allowing teams to deliver more consistent customer communication. VoIP Connection 4.7 (144) 64.58% of 144 reviewers that rated this feature as important or highly important Place/receive calls through voice over IP connection Call Monitoring 4.7 (337) 83.09% of 337 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Center Management 4.7 (326) 77.61% of 326 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Caller ID 4.6 (272) 79.41% of 272 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Call Recording 4.8 (325) 77.54% of 325 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Voice Mail 4.7 (261) 73.18% of 261 reviewers that rated this feature as important or highly important Computer-based system that allows users to send and receive voice messages Ringover 112 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agent Interface: Agents can view and manage all customer requests and interactions. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audio/Video Conferencing: Audio/Video Conferencing - Auto-Dialer: System that automatically dials calls - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Automatic Call Distribution: Distribute/route/connect calls - Automatic Outbound Dialer: Dials outbound calls automatically - Blended Call Center: A call center that both makes and receives calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Tagging: Highlight specific time marks for annotation and review purposes - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transcription: Voice conversion to text - Call Transfer: Transfers live calls to other agents - Call Whispering: Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. - Caller ID: Identify the number and contact information of a caller before answering the phone - Caller Profiles: Store caller information within an accessible database - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM & Sales Stack Integration: Integrate with or operate alongside core sales tools such as CRM, email, calendars, and communication platforms - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Electronic Faxes: Create, edit, preview, and send faxes electronically - Electronic Signature: Digitally sign online documents - Embedded AI: Provides artificial intelligence capabilities such as natural language processing and computer vision. - Employee Activity Monitoring: Monitor and track what your employees are doing - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Cloud Phone Systems: For Cloud-based phone system that sends and receives calls via the internet. - For Sales Teams/Organizations: Caters to sales teams - Group Messaging: Group messaging lets multiple people carry on a group conversation - Human-in-the-loop (HITL): Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Integrations Management: Identify which applications need to exchange data and enable these data connections - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - List Management: Manage contacts across multiple mailing lists - Live Chat: Ability to chat online in real time - Manual Dialer: Agents choose who to call and when - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Language: Manage and support multiple languages - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Online Voice Transmission: Transmit voice and other information digitally - Outbound Call Center: A call center that primarily makes calls, typically sales focused - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Power Dialer: System automatically dials the next number on the contact list after the previous call ends - Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue-Native Data Model: Built for sales workflows and use cases with features, data models, or outputs oriented around deals, pipelines, prospects, and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Task Automation & Forecasting: Support sales teams by automating basic tasks or providing predictive insights - Scheduled Recording: Automatically record calls at predetermined times - Screen Sharing: Digitally share screen view with others - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - SIP Trunking: Enables the connectivity to send and receive calls over the internet - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Softphone: Use your computer as a phone device to make calls over the internet - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Video Call Recording: Record and playback video calls - Video Chat: Chat with your counterparts over the video in real time - Video Conferencing: Connect with meeting participants remotely over video - Virtual Voicemail: Voice messages are stored online and accessible via a visual interface - Voice Mail: Computer-based system that allows users to send and receive voice messages - Voicemail Transcription: Transcribe voicemail audio messages to written text that is sent over email - VoIP Connection: Place/receive calls through voice over IP connection - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.7 (893) 4.7 Based on 893 reviews ## Pricing Value for money 4.5 (803) Free Trial [View pricing plan details](https://www.capterra.com/p/169627/RingOver/pricing/) Smart $29.00 Per User,Per Month It includes: - Unlimited calls to 90 destinations - Local number from 43 countries - Mobile, web, and desktop applications - IVR and Call Forwarding - Call Logs and Recordings - Click-To-Call - Video Conferencing - Instant Messaging - API Access Power $54.00 Per User,Per Month It includes: - Local number from 65 countries - Advanced IVR - 2 Integrations - Advanced Analytics - Coaching - Webhooks Access Advanced $64.00 Per User,Per Month It includes: - 3 Integrations - Single Sign-On - Power Dialer - Call Campaigns - Call Scripts - Voicemail Drop - Local Presence Dialing Value for money 4.5 (803) 4.5 Based on 803 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (824) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (824) 4.6 Based on 824 reviews ## User reviews Overall rating 4.7 Based on 893 reviews Filter by rating 5(708) 4(147) 3(17) 2(5) 1(16) Mentioned topic Sorted by most recent RS Rudolf S. Dirigeant Management Consulting ### "Une excellente solution d'accueil téléphonique pour les TPE." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2026 Excellent. Très souple pour adapter l'accueil téléphonique à nos contraintes. J'ai pu créer un standard pour chacune de nos activités, avec une voix professionnelle. Pros RINGOVER est une très bonne solution d'accueil téléphonique pour les TPE. Cela permet une qualité d'accueil professionnelle du niveau de grandes entreprises. Cons Rien de spécial. La richesse de solutions fait qu'il faut consacrer un peu de temps pour apprendre à manier l'outil, mais rien de rédhibitoire. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 22, 2026 Bonjour, Merci pour votre retour. Nous sommes ravis que la flexibilité de Ringover vous permette d’adapter votre accueil téléphonique à vos différentes activités et à vos besoins. L’équipe Ringover NG nesrine G. customer success Investment Banking ### "L'outil est ergonomique et facile à utiliser" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 8, 2026 J'utilise Ringover dans le cadre de mon travail et je suis globalement satisfaite. Le logiciel est ergonomique, intuitif et facile à prendre en main. Il permet notamment de consulter des statistiques, de suivre les appels et d'envoyer des messages vocaux. C'est un outil pratique et efficace au quotidien. Pros J'utilise Ringover dans le cadre de mon travail. L'outil est ergonomique et facile à utiliser. Il permet notamment de consulter des statistiques, d'envoyer des messages vocaux et de suivre son activité. Je suis satisfaite de mon expérience globale. Cons Dans l'ensemble, je suis satisfaite de Ringover. Certaines fonctionnalités pourraient également être améliorées pour rendre l'utilisation encore plus fluide et pratique au quotidien. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 12, 2026 Bonjour, Merci pour votre retour. Nous sommes ravis que vous appréciez l’ergonomie de Ringover, ses statistiques et ses fonctionnalités de suivi des appels et d’envoi de messages vocaux. Nous prenons également en compte vos remarques concernant les améliorations possibles pour rendre l’utilisation encore plus fluide au quotidien. L’équipe Ringover DS Deepika S. Technical Recruiter Staffing and Recruiting ### "Simple, Reliable, and Convenient for Business Calls" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2026 Overall, my experience with Ringover has been positive. It’s easy to use, reliable for day-to-day calling, and helpful for staying connected with clients. While there are occasional minor glitches, the overall calling experience and features make it a useful business communication tool. Pros I like how simple and reliable Ringover is for everyday calls. The interface is easy to use, call quality is good, and it makes communicating with clients much more convenient. Cons The main downside is that there can occasionally be small glitches or connection issues. Some features could also be a little more intuitive, especially when managing calls and settings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2026 Hello, Thank you for your detailed feedback. We’re glad to hear that you appreciate Ringover’s ease of use, reliability, call quality, and convenience for communicating with clients. We also take note of your comments regarding occasional glitches and the intuitiveness of some features, particularly when managing calls and settings. The Ringover Team MM Margo M. Sales Manager Internet ### "Overall good call quality and easy to use dashboard" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 30, 2026 Good with room for improvement with communication. Good call quality and easy to use dashboard. Still at testing stage. Pros Friendly and patient customer support during testing stage. Stage on with us for 90 minutes to help with the itegration. Cons AE could be more responsive during testing. Overall satisfied so far with the call qaulity, transcript and call analytice. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 9, 2026 Hello, Thank you for your feedback. We’re glad to hear that our support team provided patient and helpful assistance during the testing and integration process, and that you appreciate the call quality, transcripts, analytics, and user-friendly dashboard. We also take note of your feedback regarding communication and responsiveness during the testing phase. The Ringover Team DL Denis L. Customer service rep Transportation/Trucking/Railroad ### "Ringover2112" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 27, 2026 An excellent cloud phone solution that balances ease of use, CRM integration, and omnichannel communication. Its strongest points are call quality, productivity features, and remote-work flexibility. Pros Excellent CRM integrations that automatically log calls and customer interactions. Omnichannel capabilities including calls, SMS, video, WhatsApp, and other customer communication channels. Cons Certain advanced features and integrations may require higher-priced plans or add-ons. SMS synchronization and device recognition issues are occasionally reported. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2026 Hello, Thank you for your detailed feedback. We’re glad to hear that you appreciate Ringover’s CRM integrations, omnichannel capabilities, call quality, and flexibility for remote work. We also take note of your comments regarding pricing, SMS synchronization, and device recognition. The Ringover Team Rayan R. CSM Management Consulting ### "Ringover for CSM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 18, 2026 Overall, my experience with Ringover has been very positive. I use it in my daily work as a Customer Success Manager to communicate with clients and manage calls efficiently. The platform is reliable, simple to learn and convenient for keeping client interactions organized. It saves time and fits well into a customer-facing workflow. Pros Ringover is very easy to use on a daily basis. As a Customer Success Manager, I appreciate having calls, contact history and communication tools centralized in one place. The interface is intuitive and makes it easy to manage client conversations efficiently. Cons The main feature I miss is a more complete video calling experience directly within the platform. As a CSM, I regularly need to organize client meetings, demos and follow-up sessions, so having video calls fully integrated would make the tool even more complete. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 21, 2026 Hello, Thank you for your detailed feedback. We’re glad to hear that Ringover helps you centralize your calls, contact history and communications, making your daily client interactions easier to manage. We also take note of your suggestion regarding a more complete video calling experience within the platform. The Ringover Team FP Fred P. Commercial sédentaire IT Computer Software ### "Je recommande RingOver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2026 Pros Super intuitif. User-friendly au top ! Simple et efficace ! Multi-canaux appréciables. SAV en 5 minutes résolu. Merci RingOver. Cons Tout est parfait. SMS, appels à l'étranger. Une passerelle avec Whatsapp en Afrique, principale appli de contact serait top ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 14, 2026 Bonjour, Merci pour votre retour. Nous sommes ravis que vous appréciez la simplicité d’utilisation de Ringover, ses fonctionnalités multicanales ainsi que la réactivité de notre support. Nous prenons également en compte votre suggestion concernant une passerelle avec WhatsApp en Afrique. L’équipe Ringover SJ stoess J. CEO Internet ### "Une solution simple, fiable et très bien accompagnée par le support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 10, 2026 Mon expérience avec Ringover est très positive. J’utilise la solution pour la gestion de nos appels professionnels et également pour certaines automatisations. La plateforme est simple d’utilisation, fiable et le support est particulièrement réactif lorsque nous rencontrons une difficulté. La connexion API est également très simple à utiliser. Je l’utilise notamment avec n8n pour mettre en place certaines automatisations, et tout fonctionne très bien. C’est un vrai avantage pour pouvoir connecter Ringover à notre environnement de travail et automatiser certaines tâches. Globalement, c’est une solution que je recommande pour une entreprise qui recherche une solution téléphonique professionnelle, simple à utiliser et facilement intégrable à ses outils. Pros J’utilise Ringover au quotidien et jusqu’à présent, tout s’est toujours très bien passé. La plateforme est simple à prendre en main et agréable à utiliser au quotidien. Le support est également un vrai point fort : il est très réactif et toujours disponible lorsqu’un problème ou une question se présente. J’ai notamment rencontré récemment un problème qui a été pris en charge et résolu très rapidement. Cons Je n’ai pas réellement de point négatif majeur à relever pour le moment. L’expérience est globalement très satisfaisante. Certains réglages ou fonctionnalités peuvent demander un petit temps de prise en main, mais le support est suffisamment réactif pour aider rapidement en cas de besoin. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2026 Bonjour, Merci pour votre retour détaillé. Nous sommes ravis que Ringover vous accompagne efficacement au quotidien, que la plateforme soit simple à utiliser et que la réactivité de notre support réponde à vos attentes. C’est également un plaisir de savoir que la connexion API et les automatisations avec n8n vous permettent d’intégrer facilement Ringover à votre environnement de travail. L’équipe Ringover Adrien S. Sales Director Staffing and Recruiting ### "Sales Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 25, 2026 Pros This incredible solution responds perfectly to our needs! It is highly efficient, user-friendly, and has completely transformed our workflows. We strongly recommend it for its outstanding reliability. Cons At this exact moment, I honestly cannot think of a single negative thing to say. Everything has been working perfectly fine for my daily needs, so I have absolutely no real complaints to share at all. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 28, 2026 Hello, Thank you for your enthusiastic feedback. We’re delighted to hear that Ringover meets your needs so well and that its efficiency, ease of use, and reliability have had such a positive impact on your workflows. It’s also great to know that everything is working smoothly for your daily needs. The Ringover Team Amelle G. transport de marchandises et déménagement Transportation/Trucking/Railroad ### "100 % satisfait" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 Nous sommes très satisfaits du service proposé par Ringover. La solution est simple d’utilisation, fiable et nous permet d’améliorer notre gestion des appels au quotidien. L’accompagnement de l’équipe est également très apprécié, avec un service réactif et professionnel. Une solution que nous recommandons sans hésitation ! Pros La simplicité d'utilisation, l'efficacité de la solution et la réactivité des équipes. Un excellent service client et une expérience très satisfaisante. Cons Nous n'avons pas identifié de point négatif particulier. Notre expérience avec Ringover est très positive et le service répond pleinement à nos attentes. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 27, 2026 Bonjour, Merci pour votre retour détaillé. Nous sommes ravis que la simplicité d’utilisation, la fiabilité de la solution ainsi que la réactivité de nos équipes répondent pleinement à vos attentes. Merci pour votre confiance et votre recommandation. L’équipe Ringover [View all Reviews](https://www.capterra.com/p/169627/RingOver/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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