# Ringover Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ringover Software - reviews, pricing plans, popular comparisons to other Telephony products and more.

Source: https://www.capterra.com/p/169627/RingOver

---

# 

 Ringover Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ringover

## What is Ringover?

Set up a cloud communication system in a few minutes using one simple, user-friendly platform — no technical expertise needed. Reach and engage customers with unlimited calls to 110 countries with Ringover. Route calls to the right agents at the right time. Access powerful analytics to improve your workflow and team. Plus, we integrate with over 40 business tools so you can sync and access data from your CRM and most important tools.

## What is Ringover used for?

[Telephony](https://www.capterra.com/telephony-software/)[Call Center](https://www.capterra.com/call-center-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)

Recognitions

Shortlist

Best ease of use

Overall rating

Based on 876 user reviews

Reviews sentiment

Positive

96%

Neutral

2%

Negative

2%

Pros & cons

Comprehensive business telephony platform

Effective team collaboration tools

Occasional performance and speed delays

Connectivity dependent and unstable

Starting price

$29

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Call Center / 2026
-   Predictive Dialer / 2026
-   Auto Dialer / 2025
-   Call Recording / 2025
-   Contact Center / 2025
-   Telephony / 2025
-   VoIP / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Auto Dialer / 2026
-   Call Center / 2026
-   Cloud Communication Platform / 2026
-   IVR / 2026
-   Predictive Dialer / 2026
-   Remote Work / 2026
-   Softphone / 2026
-   Telephony / 2026
-   Unified Communications / 2026
-   VoIP / 2026
-   Cloud PBX / 2025
-   Contact Center / 2025

Our "Best of" badge program showcases products with the highest ratings...

## Ringover alternatives

[4.4 (4,080)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$115.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (324)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/169627/RingOver/alternatives/)

## FAQs about Ringover

Overview

### What problems does Ringover solve?

Ringover solves fragmented business communications, missed callbacks, manual CRM logging, and weak visibility into team call activity by centralizing calls, SMS, voicemail, recordings, and analytics in one workspace. Sales, support, recruiters, managers, and hybrid or field teams benefit most from faster follow-up, cleaner customer histories, and easier coaching.

Answer based on 280 reviews

Overview

### Which roles and teams benefit most from Ringover?

Ringover is most used by sales teams, business development representatives, and account managers who handle high volumes of calls, follow-ups, and customer conversations. Managers, directors, and executives use it to monitor team activity, streamline communications, and keep client outreach, performance tracking, and day-to-day operations organized.

Answer based on 875 reviews

Overview

### What company size and industries is Ringover built for?

Ringover serves small businesses, with 93% of reviewers from that segment, and its strongest industry presence is Insurance at 10%. It also fits mid-size enterprises, though only 5% of reviewers are midsize, with additional adoption in Computer Software at 8% and Marketing and Advertising at 6%.

Answer based on 875 reviews

Features and Usability

### What are the key features of Ringover?

Ringover includes core telephony features like call management, call routing, IVR, call recording, and SMS messaging. Differentiating features include CRM integration with click-to-call and automatic call logging, plus real-time dashboards, call monitoring, and mobile and desktop apps for handling business calls across devices.

Answer based on 400 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Ringover starts at $29/user/month for Smart, with Power at 54 and Advanced at 64 per user; a free trial is available. Reviewers often call pricing reasonable and all-in, but some small teams find per-user costs high, note SMS can cost extra, and say advanced features sit in higher plans.

Answer based on 85 reviews

Integrations

### Which third-party tools and platforms does Ringover integrate with?

Ringover integrates with HubSpot CRM, Pipedrive, Salesforce Sales Cloud, Zoho CRM, SalesLoft, Axonaut, and Sellsy. It also supports more than 40 integrations across CRM, help desk, and communication tools, including Freshdesk, Freshsales, Intercom, Google Meet, and Google Workspace from its official integration catalog.

Answer based on 80 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Ringover?

Ringover is generally quick to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say nontechnical users and small teams get productive fast thanks to the intuitive interface, while admins or teams handling initial configuration, advanced features, or integrations may need more time and support.

Answer based on 20 reviews

Getting Started and Support

### What customer support options does Ringover offer, and how do users rate the experience?

Ringover offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as easy to reach, responsive, and helpful during setup and technical issues. Some report slower replies at times, inconsistent follow-up, or frustration when billing, account suspensions, or recurring technical problems were not resolved clearly.

Answer based on 235 reviews

Call management

### How well does Ringover handle business call management?

Ringover handles daily business call management well with centralized calling, routing, call logs, recordings, and CRM-linked history. Sales teams, support agents, and call centers value the simple setup and clear interface, while some users mention mobile app stability, slow syncing, limited call-waiting options, or occasional click-to-call issues.

Answer based on 400 reviews

## Who uses Ringover?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 169 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 169 reviews

Administrative

26%

Administrative

26%

Sales & Business Development

23%

Entrepreneurs/ Owners

11%

Customer Services & Support

9%

Others

31%

Top industries

Based on 169 reviews

Computer Software

23%

Insurance

23%

Retail

18%

Marketing and Advertising

18%

Other

18%

## Pros and Cons

Comprehensive business telephony platform

99% positive reviews out of 73

Most reviewers indicate telephony features are reliable, flexible, and centralize communications for professional needs.

Jose R

CCO, 201 - 500 employees.

"Highly recommended for companies that need a flexible and well-documented cloud telephony solution."

Occasional performance and speed delays

46% negative reviews out of 54

Some users comment on performance and speed, noting lag, latency, and slow response during calls or app use.

Jesse S

Manager, 1 employee.

"The app is very laggy sometimes, i have to swipe down to reload my most recent calls, cannot hear people and have to hang up then call again, several annoying things that interrupt the flow"

Effective team collaboration tools

99% positive reviews out of 68

Most reviewers appreciate team collaboration, highlighting easy management, monitoring, and support for remote work.

Juan R

Technology and Digital Product Manager, 11 - 50 employees.

"The reporting features are especially helpful for tracking team performance."

Connectivity dependent and unstable

42% negative reviews out of 52

Some reviewers indicate connection issues, with software relying on stable internet and experiencing occasional disconnections.

Streamlined daily workflow management

100% positive reviews out of 31

Most reviewers describe daily use as intuitive, efficient, and time-saving, supporting seamless everyday operations.

Kathrin A

Co-Founder, 11 - 50 employees.

"Another major advantage is the easy integration with existing tools and systems, allowing Ringover to fit seamlessly into our daily workflows."

Frequent technical bugs encountered

77% negative reviews out of 47

Most users report bugs and issues, especially in mobile and desktop apps, disrupting calls and daily functionality.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Call Monitoring

4.7 (324)

82.72% of 324 reviewers that rated this feature as important or highly important

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Center Management

4.7 (317)

76.97% of 317 reviewers that rated this feature as important or highly important

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Recording

4.8 (316)

76.90% of 316 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Caller ID

4.7 (260)

79.23% of 260 reviewers that rated this feature as important or highly important

Identify the number and contact information of a caller before answering the phone

Voice Mail

4.7 (252)

72.22% of 252 reviewers that rated this feature as important or highly important

Computer-based system that allows users to send and receive voice messages

Call Routing

4.5 (232)

64.66% of 232 reviewers that rated this feature as important or highly important

Sends voice calls to a specific queue based on predetermined criteria

Ringover 104 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Agents can view and manage all customer requests and interactions.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audio/Video Conferencing

System that automatically dials calls

A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator.

Tickets are automatically assigned to specific agents based on predefined rules

Distribute/route/connect calls

Dials outbound calls automatically

A call center that both makes and receives calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Facilitate virtual conferences that connect multiple people remotely

Track and report on call outcomes

Manage and track all past and future calls.

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Schedule date and time for callbacks/follow-up calls or reminders

Highlight specific time marks for annotation and review purposes

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Voice conversion to text

Transfers live calls to other agents

Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call.

Identify the number and contact information of a caller before answering the phone

Store caller information within an accessible database

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Computer-telephony integration is the use of computers to manage telephone calls

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Create, edit, preview, and send faxes electronically

Digitally sign online documents

Monitor and track what your employees are doing

Access names, contact information, and roles of employees in a centralized repository

Predefined actions automatically performed on the occurance of specific events

Public or private sharing of digital files such as documents, audio/video, images, and more

For Cloud-based phone system that sends and receives calls via the internet.

Group messaging lets multiple people carry on a group conversation

A call center that primarily receives calls, typically customer service focused

Identify which applications need to exchange data and enable these data connections

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Manage contacts across multiple mailing lists

Ability to chat online in real time

Agents choose who to call and when

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Two-way actions and communication between multiple users in real time

Record the audio of phone conversations for quality assurance purposes

Transmit voice and other information digitally

A call center that primarily makes calls, typically sales focused

Telephone system that allows users to connect internally as well as place and receive external phone calls

System automatically dials the next number on the contact list after the previous call ends

Set of pre-recorded messages for candidates that can be shared before, during and after the video interview

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Monitor wait time and abandonment for incoming requests that have not been routed

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Record live video calls to play later

Access work applications remotely, for when working away from the office and/or traveling

Provide support to your customers and employees remotely over a shared network

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automatically record calls at predetermined times

Digitally share screen view with others

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Allow users to access multiple services after entering their login credentials once

Enables the connectivity to send and receive calls over the internet

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Use your computer as a phone device to make calls over the internet

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Turns text into natural sounding speech

Set up connections to third-party platforms to improve business processes

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Record and playback video calls

Chat with your counterparts over the video in real time

Connect with meeting participants remotely over video

Voice messages are stored online and accessible via a visual interface

Computer-based system that allows users to send and receive voice messages

Transcribe voicemail audio messages to written text that is sent over email

Place/receive calls through voice over IP connection

A set of processes to optimize the productivity of its employees

Get Advice

We can help you find the software with the features you need.

Features

4.6 (876)

4.6

Based on 876 reviews

## Pricing

Value for money

4.5 (787)

Free Trial

[View pricing plan details](https://www.capterra.com/p/169627/RingOver/pricing/)

Smart

$29.00

Per User,Per Month

It includes:

-   Unlimited calls to 90 destinations
-   Local number from 43 countries
-   Mobile, web, and desktop applications
-   IVR and Call Forwarding
-   Call Logs and Recordings
-   Click-To-Call
-   Video Conferencing
-   Instant Messaging
-   API Access

Power

$54.00

Per User,Per Month

It includes:

-   Local number from 65 countries
-   Advanced IVR
-   2 Integrations
-   Advanced Analytics
-   Coaching
-   Webhooks Access

Advanced

$64.00

Per User,Per Month

It includes:

-   Call Campaigns
-   Power Dialer
-   Call Scripts
-   Voicemail Drop
-   Local Presence Dialing
-   3 Integrations
-   Single Sign-On

Value for money

4.5 (787)

4.5

Based on 787 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[

monday.com](https://www.capterra.com/p/147657/monday-com/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (807)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (807)

4.6

Based on 807 reviews

## User reviews

Overall rating

4.7

Based on 876 reviews

Filter by rating

5(691)

4(147)

3(17)

2(5)

1(16)

Mentioned topic

Sorted by most recent

EL

Epaphrodite L.

conseiller clientèle

Management Consulting

### "avis sur l'application "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 5, 2026

expérience positif pour le moment c'est un outil de travail adapter a la mission que nous faisons merci

Pros

les paramétrages de l'application et la facilite d'utilisation de l'outil qui est facile à comprendre

Cons

y'a rien a dire pour le moment nous sommes en face teste tous fonctionne plus tôt bien pour le moment

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2026

Bonjour, Merci pour votre retour. Nous sommes ravis que la simplicité d’utilisation et les possibilités de paramétrage de Ringover répondent à vos attentes. C’est également un plaisir de savoir que vos premiers retours sont positifs et que la solution s’adapte bien à votre activité. L’équipe Ringover

MI

Myrtille Ida G.

Setter

Telecommunications

### "Très belle expérience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 4, 2026

Facilité à passer mes appels , voir les messages et appels manqués ou autre , en bref une utilisation simple et efficace.

Pros

Possibilité de passer les appels de façons manuelle et automatique . Vous pouvez voir les appels manqués répondeur et autres , et une facilité de réglage des paramètres

Cons

À part le changement de mail pour le compte d'utilisation de l'application Aucun aspect tout était fluide et simple d'utilisation, je n'avais pas de soucis de connexion ou encore moins des difficultés à passer mes appels .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2026

Bonjour, Merci pour votre retour détaillé. Nous sommes ravis que la simplicité d’utilisation, la gestion des appels et des messages ainsi que les possibilités de paramétrage répondent à vos besoins au quotidien. Nous prenons également en compte votre remarque concernant la gestion du changement d’adresse e-mail afin de continuer à améliorer l’expérience utilisateur. L’équipe Ringover

JB

Jeremias B.

Business Developer

Retail

### "Solution simple, efficace et adaptée au suivi commercial"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 3, 2026

Mon expérience globale avec Ringover est très positive. Le logiciel est simple à utiliser au quotidien, l’interface est claire et la gestion des appels professionnels se fait de manière fluide. C’est un outil pratique pour suivre les échanges clients, organiser l’activité commerciale et gagner en efficacité. La prise en main est rapide, même si certaines fonctionnalités avancées demandent un petit temps d’adaptation au départ. L’accompagnement est également sérieux, avec une équipe disponible et réactive.

Pros

Ringover est une solution téléphonique très pratique pour une utilisation commerciale au quotidien. L’outil permet de gérer facilement les appels, de garder un bon suivi des échanges et de gagner en efficacité dans la relation client. L’interface est intuitive et l’intégration dans l’organisation se fait assez naturellement.

Cons

Je n’ai pas relevé de point bloquant particulier. Le seul axe d’amélioration serait peut-être d’accompagner davantage la prise en main de certaines fonctionnalités avancées pour les nouveaux utilisateurs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 5, 2026

Bonjour, Merci pour votre retour détaillé. Nous sommes ravis que Ringover vous aide à gérer efficacement votre activité commerciale et que la simplicité d’utilisation, la fluidité de l’outil et le suivi des échanges répondent à vos attentes. Nous prenons également en compte votre remarque concernant l’accompagnement des nouveaux utilisateurs sur certaines fonctionnalités avancées afin de continuer à améliorer l’expérience proposée. Merci pour votre confiance. L’équipe Ringover

LP

Lionel P.

Recruteur

Human Resources

### "Un trés bon outil"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 1, 2026

Pros

rès bonne application de téléphonie professionnelle. Interface simple à utiliser, qualité d’appel au rendez-vous et fonctionnalités très pratiques pour le recrutement et le suivi commercial (historique, enregistrements, intégration CRM). Un vrai gain de temps au quotidien. Je recommande !

Cons

Quelques points pourraient toutefois être améliorés, notamment la fiabilité des retranscriptions automatiques sur certains appels, la rapidité de synchronisation des données et la stabilité de l'application qui peut parfois nécessiter une reconnexion. Malgré cela, Ringover reste un excellent outil que je recommande

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 4, 2026

Bonjour, Merci pour votre retour détaillé. Nous sommes ravis que la qualité des appels, la simplicité d’utilisation et les fonctionnalités de suivi vous apportent un réel gain de temps au quotidien. Nous prenons également en compte vos remarques concernant les retranscriptions automatiques, la synchronisation des données et la stabilité de l’application afin de continuer à améliorer l’expérience utilisateur. Merci pour votre confiance et votre recommandation. L’équipe Ringover

AD

Armand D.

Ceo

Computer & Network Security

### "Je recommande "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2026

Pros

Ringover nous aide énormément dans la gestion de notre relation client. L’outil est fiable, intuitif et le support est toujours disponible quand on en a besoin.

Cons

Le type de licence avec engagement annuel mais je comprends que c’est au choix de chaque client. Aussi les sms mais je n’ai pas forcément besoin

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 1, 2026

Bonjour, Merci pour votre retour. Nous sommes ravis que Ringover vous aide dans la gestion de votre relation client et que la simplicité de l’outil ainsi que la disponibilité du support répondent à vos attentes. Nous prenons également en compte vos remarques concernant les licences et certaines fonctionnalités afin de continuer à faire évoluer notre offre. L’équipe Ringover

Patricia P.

Responsable Centre Appels

International Trade and Development

### "Solution rapide et fiable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 21, 2026

Responsable d'une service commercial, j'avais besoin d'être rapidement autonome sur une solution téléphonique. la simplicité de la mise en place d'un standard a permis d'apporter le changement dans le service. Je dispose aujourd'hui d'une solution fiable et pratique d'utilisation.

Pros

simplicité d'utilisation et beaucoup d'autonomie. la mise en place et la modification du standard sont très appréciables et permettent d'être réactif outil convivial et apprécié par les utilisateurs

Cons

pas d'exportation des contacts et l'importation qui empêche la modification par d'autres utilisateurs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 1, 2026

Bonjour, Merci pour votre retour détaillé. Nous sommes ravis que la simplicité d’utilisation et l’autonomie offerte par Ringover vous permettent de gérer efficacement votre standard et d’accompagner les évolutions de votre service. Nous prenons également en compte vos remarques concernant la gestion des contacts afin de continuer à améliorer l’expérience utilisateur. L’équipe Ringover

WK

Wouter K.

Developer

Media Production

### "Drop-in SDK and a support team that actually engages"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2026

Pros

Genuinely impressed with Ringover. We were building a NewsRoom Operating System that gives journalists, editors and newsroom ops a single workspace for every channel they touch in a day: stores, scripts, phone, SMS, fax, email, wire feeds, chat, video huddles and so much more. We needed embedded calling that wouldn't feel like a bolt-on. Their iframe SDK let us drop the full Ringover phone into our own UI, with our own styled buttons triggering calls through their backend. When we hit snags during integration, \[sensitive content hidden\] from their support and sales teams responded within hours every time, never with canned answers. Actual technical detail, including looping in their dev team when needed. The product works, the people behind it care, and our journalists will be calling sources from day one. Recommended without reservation.

Cons

Cloudflare WAF blocked our cloud provider's IP (Hetzner, EU). Took several days and multiple support emails to whitelist. Anyone on AWS/GCP/DigitalOcean likely hits this too — should be smoother.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 1, 2026

Hello, Thank you for your detailed feedback. We’re delighted to hear that Ringover was able to support your newsroom project and provide the flexibility needed to integrate calling seamlessly into your workflow. It’s great to know that the platform, the SDK capabilities and the support provided throughout the integration process helped your team move forward successfully. We also appreciate your candid feedback regarding the Cloudflare WAF and IP whitelisting process. Comments like yours are valuable and help us identify areas where we can further improve the onboarding and integration experience. Thank you again for your trust and recommendation. The Ringover Team

AU

Anonymous User

Asistente de calidad

Marketing and Advertising

### "Buena herramienta "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2026

Estamos muy contentos con el uso de esta herramienta, ha sido un cambio brutal en la empresa y hemos ganado en autonomía y calidad de las llamadas

Pros

Su rapidez de uso y la autogestión de las llamadas. Es una herramienta muy intuitiva y que puedas descargar tus propias llamadas es brutal

Cons

Por indicar alguna cosa he abierto alguna incidencia que ha tardado más de la cuenta en solventarse, pero estoy contenta en general del SAT

Switched from

[Zoiper](https://www.capterra.com/p/158719/ZoiPer/)

Por ganar autonomía y por calidad de las llamadas

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 22, 2026

Hola, Gracias por su comentario. Nos alegra saber que Ringover les ha permitido ganar autonomía y mejorar la calidad de las llamadas en el día a día. También tomamos en cuenta sus comentarios sobre los tiempos de resolución de algunas incidencias para seguir mejorando nuestro soporte. El equipo de Ringover

Barhoumi M.

Technicien

Business Supplies and Equipment

### "Top ringover "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

May 18, 2026

Pros

G2 / Capterra Ringover est une solution téléphonique professionnelle complète et facile à prendre en main. Les fonctionnalités sont utiles pour le travail en équipe et la gestion des appels. Mention spéciale au support client qui reste disponible et à l’écoute pour accompagner les utilisateurs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 19, 2026

Bonjour, Merci pour votre retour. Nous sommes ravis que Ringover réponde à vos besoins au quotidien et facilite le travail en équipe ainsi que la gestion des appels. Ravi également que la disponibilité et l’accompagnement du support soient à la hauteur de vos attentes. L’équipe Ringover

ND

Nassima D.

Operations Manager

Telecommunications

### "Satisfaite"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2026

L'ensemble des services proposés par Ringover sont satisfaisants.-

Pros

Rapidité - simplicité d'usage - FAQ complets - Fluidité -

Cons

rien à signaler-

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 6, 2026

Bonjour, Merci pour votre retour. Content que la rapidité, la simplicité d’utilisation, la fluidité et les ressources disponibles répondent à vos attentes. L’équipe Ringover

[View all Reviews](https://www.capterra.com/p/169627/RingOver/reviews/)

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