--- title: "Ringover Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Ringover the right Predictive Dialer solution for you? Explore 893 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/169627/RingOver/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- Ringover 4.7 (893) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of Ringover Ease of use 4.8 Customer Service 4.6 ## Pros and Cons in Reviews WK Wouter K DeveloperMedia Production, 51 - 200 employeesUsed the software for: I used a free trial. “We were building a NewsRoom Operating System that gives journalists, editors and newsroom ops a single workspace for every channel they touch in a day: stores, scripts, phone, SMS, fax, email, wire feeds, chat, video huddles and so much more.“ May 21, 2026 SK Shafin K ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: Less than 6 months. “To make matters worse, after the purchase, their sales representative stopped responding, and we had to activate the plan on our own. When the issue occurred, customer support completely failed to assist, and even after escalating the matter directly to the founders, we received no reply or resolution.“ October 9, 2025 JW Jacque W Managing DirectorHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “The app allows us to make calls outside of the office but whilst still using the office phone number, which is useful as many customers know our number and also protects staff from giving away their own personal numbers if they have to make calls outside of the office.“ January 27, 2026 JS Jesse S ManagerReal Estate, Self-employedUsed the software for: 6-12 months. “The app is very laggy sometimes, i have to swipe down to reload my most recent calls, cannot hear people and have to hang up then call again, several annoying things that interrupt the flow“ March 28, 2025 CG Carlos G Sales DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “The setup is straightforward, call quality is strong, and the omnichannel features help improve team efficiency without the complexity of larger enterprise solutions.“ January 29, 2026 WK Wouter K DeveloperMedia Production, 51 - 200 employeesUsed the software for: I used a free trial. “Cloudflare WAF blocked our cloud provider's IP (Hetzner, EU).“ May 21, 2026 Rayan R CSMManagement Consulting, 11 - 50 employeesUsed the software for: 1-2 years. “As a Customer Success Manager, I appreciate having calls, contact history and communication tools centralized in one place.“ September 18, 2026 JW Jacque W Managing DirectorHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “The app doesn't allow you to stay logged in, but stop receiving calls.“ January 27, 2026 ## Showing most helpful reviews Showing 1-25 of 893 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use \- MIN8CONSEIL -. Dirigeant Used the software for: 3-5 years ### "Une excellente solution d'accueil téléphonique pour les TPE." October 21, 2026 5.0 Excellent. Très souple pour adapter l'accueil téléphonique à nos contraintes. J'ai pu créer un standard pour chacune de nos activités, avec une voix professionnelle. Pros RINGOVER est une très bonne solution d'accueil téléphonique pour les TPE. Cela permet une qualité d'accueil professionnelle du niveau de grandes entreprises. Cons Rien de spécial. La richesse de solutions fait qu'il faut consacrer un peu de temps pour apprendre à manier l'outil, mais rien de rédhibitoire. Review Source R Reviewer customer success Used the software for: 3-5 years ### "L'outil est ergonomique et facile à utiliser" October 12, 2026 5.0 J'utilise Ringover dans le cadre de mon travail et je suis globalement satisfaite. Le logiciel est ergonomique, intuitif et facile à prendre en main. Il permet notamment de consulter des statistiques, de suivre les appels et d'envoyer des messages vocaux. C'est un outil pratique et efficace au quotidien. Pros J'utilise Ringover dans le cadre de mon travail. L'outil est ergonomique et facile à utiliser. Il permet notamment de consulter des statistiques, d'envoyer des messages vocaux et de suivre son activité. Je suis satisfaite de mon expérience globale. Cons Dans l'ensemble, je suis satisfaite de Ringover. Certaines fonctionnalités pourraient également être améliorées pour rendre l'utilisation encore plus fluide et pratique au quotidien. Review Source Pearl M. Sales Manager Used the software for: I used a free trial ### "Overall good call quality and easy to use dashboard" October 9, 2026 5.0 Good with room for improvement with communication. Good call quality and easy to use dashboard. Still at testing stage. Pros Friendly and patient customer support during testing stage. Stage on with us for 90 minutes to help with the itegration. Cons AE could be more responsive during testing. Overall satisfied so far with the call qaulity, transcript and call analytice. Review Source R Reviewer Technical Recruiter Used the software for: 3-5 years ### "Simple, Reliable, and Convenient for Business Calls" October 6, 2026 5.0 Overall, my experience with Ringover has been positive. It’s easy to use, reliable for day-to-day calling, and helpful for staying connected with clients. While there are occasional minor glitches, the overall calling experience and features make it a useful business communication tool. Pros I like how simple and reliable Ringover is for everyday calls. The interface is easy to use, call quality is good, and it makes communicating with clients much more convenient. Cons The main downside is that there can occasionally be small glitches or connection issues. Some features could also be a little more intuitive, especially when managing calls and settings. Review Source R Reviewer Customer service rep Used the software for: Less than 1 year ### "Ringover2112" September 30, 2026 5.0 An excellent cloud phone solution that balances ease of use, CRM integration, and omnichannel communication. Its strongest points are call quality, productivity features, and remote-work flexibility. Pros Excellent CRM integrations that automatically log calls and customer interactions. Omnichannel capabilities including calls, SMS, video, WhatsApp, and other customer communication channels. Cons Certain advanced features and integrations may require higher-priced plans or add-ons. SMS synchronization and device recognition issues are occasionally reported. Review Source Rayan R. CSM Used the software for: 1-3 years ### "Ringover for CSM" September 21, 2026 5.0 Overall, my experience with Ringover has been very positive. I use it in my daily work as a Customer Success Manager to communicate with clients and manage calls efficiently. The platform is reliable, simple to learn and convenient for keeping client interactions organized. It saves time and fits well into a customer-facing workflow. Pros Ringover is very easy to use on a daily basis. As a Customer Success Manager, I appreciate having calls, contact history and communication tools centralized in one place. The interface is intuitive and makes it easy to manage client conversations efficiently. Cons The main feature I miss is a more complete video calling experience directly within the platform. As a CSM, I regularly need to organize client meetings, demos and follow-up sessions, so having video calls fully integrated would make the tool even more complete. Review Source Julien S. CEO Used the software for: Less than 1 year ### "Une solution simple, fiable et très bien accompagnée par le support" September 16, 2026 5.0 Mon expérience avec Ringover est très positive. J’utilise la solution pour la gestion de nos appels professionnels et également pour certaines automatisations. La plateforme est simple d’utilisation, fiable et le support est particulièrement réactif lorsque nous rencontrons une difficulté. La connexion API est également très simple à utiliser. Je l’utilise notamment avec n8n pour mettre en place certaines automatisations, et tout fonctionne très bien. C’est un vrai avantage pour pouvoir connecter Ringover à notre environnement de travail et automatiser certaines tâches. Globalement, c’est une solution que je recommande pour une entreprise qui recherche une solution téléphonique professionnelle, simple à utiliser et facilement intégrable à ses outils. Pros J’utilise Ringover au quotidien et jusqu’à présent, tout s’est toujours très bien passé. La plateforme est simple à prendre en main et agréable à utiliser au quotidien. Le support est également un vrai point fort : il est très réactif et toujours disponible lorsqu’un problème ou une question se présente. J’ai notamment rencontré récemment un problème qui a été pris en charge et résolu très rapidement. Cons Je n’ai pas réellement de point négatif majeur à relever pour le moment. L’expérience est globalement très satisfaisante. Certains réglages ou fonctionnalités peuvent demander un petit temps de prise en main, mais le support est suffisamment réactif pour aider rapidement en cas de besoin. Review Source R Reviewer Commercial sédentaire IT Used the software for: 1-3 years ### "Je recommande RingOver" September 14, 2026 5.0 Pros Super intuitif. User-friendly au top ! Simple et efficace ! Multi-canaux appréciables. SAV en 5 minutes résolu. Merci RingOver. Cons Tout est parfait. SMS, appels à l'étranger. Une passerelle avec Whatsapp en Afrique, principale appli de contact serait top ! Review Source R Reviewer Sales Director Used the software for: Less than 1 year ### "Sales Director" August 27, 2026 5.0 Pros This incredible solution responds perfectly to our needs! It is highly efficient, user-friendly, and has completely transformed our workflows. We strongly recommend it for its outstanding reliability. Cons At this exact moment, I honestly cannot think of a single negative thing to say. Everything has been working perfectly fine for my daily needs, so I have absolutely no real complaints to share at all. Review Source R Reviewer transport de marchandises et déménagement Used the software for: 1-3 years ### "100 % satisfait" July 23, 2026 5.0 Nous sommes très satisfaits du service proposé par Ringover. La solution est simple d’utilisation, fiable et nous permet d’améliorer notre gestion des appels au quotidien. L’accompagnement de l’équipe est également très apprécié, avec un service réactif et professionnel. Une solution que nous recommandons sans hésitation ! Pros La simplicité d'utilisation, l'efficacité de la solution et la réactivité des équipes. Un excellent service client et une expérience très satisfaisante. Cons Nous n'avons pas identifié de point négatif particulier. Notre expérience avec Ringover est très positive et le service répond pleinement à nos attentes. Review Source Carlos G. Sales Director Used the software for: Less than 1 year ### "Reliable and Easy-to-Use Business Communication Platform" February 10, 2026 5.0 Overall, my experience with Ringover has been very positive. It is a reliable and easy-to-use platform that simplifies business communications across multiple channels. The setup is straightforward, call quality is strong, and the omnichannel features help improve team efficiency without the complexity of larger enterprise solutions. It has become a valuable tool in our daily operations. Pros What I like most about Ringover is its ease of use combined with powerful communication features. The platform is quick to set up, offers reliable call quality, and brings multiple channels together in a single interface. It helps streamline daily operations without adding unnecessary complexity. Cons There is not much to dislike about Ringover. The omnichannel module works well overall, though the integration with Meta channels could be further improved to make setup and synchronization even smoother. These are minor points compared to the overall reliability and value of the platform. Review Source Eric N. BDR Used the software for: Less than 1 year ### "Decent platform but not for me. " March 6, 2026 3.0 Pretty decent if you need a power dialer to get through calls quickly but not very well optimized for modern Sales outreach. Pros It allowed me to make calls quicker and that was beneficial to my work + it integrated with hubspot. Cons It was not really well optimized and it kinda made the crm really messy and that frustrated me the most. Review Source Lakes L. Managing Director Used the software for: 1-3 years ### "Ringover Recommended" February 6, 2026 5.0 Ringover is our first VOIP system and we have been pleasantly surprised with how easy the system has been to use and the added features having an internet based phone system works. Pros The system is easy to use and set up. The app allows us to make calls outside of the office but whilst still using the office phone number, which is useful as many customers know our number and also protects staff from giving away their own personal numbers if they have to make calls outside of the office. The customer service team have generally been responsive when required. Cons The app doesn't allow you to stay logged in, but stop receiving calls. So I have to log in and out each time to avoid receiving calls when not working. Review Source Verified Reviewer Co-Founder Used the software for: Less than 1 year ### "Clear recommendation for Ringover!" February 24, 2026 5.0 We are very satisfied with Ringover. The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training. The call quality is excellent, with clear and reliable connections at all times. Another major advantage is the easy integration with existing tools and systems, allowing Ringover to fit seamlessly into our daily workflows. On top of that, the fast and responsive customer support stands out, providing quick and effective assistance whenever needed. Overall, Ringover is a modern and powerful communication solution that we can highly recommend. Pros \- the user-friendly and intuitive user interface - the call quality - the fast and responsive support team Cons The sales team was moderately motivated, it was quite hard to get valuable and on point information at this stage. Review Source Nicolas P. CEO Used the software for: 3-5 years ### "Great product" August 6, 2025 5.0 We have an excellent user experience with ringover. It helps us to distribute incoming call and to dispatch them. Pros We have implemented the solution for our customer case service - Tracability of the call - Licence attribution Cons Since we took the yearly prepayment option, we are left with unused licences for the rest of the year. Review Source AP Alejandro P. Owner Used the software for: Less than 1 year ### "Great product and good price " January 3, 2025 5.0 It was easy and really fast and friendly user Pros Easy and good price. The system us working perfectly Cons Bringing my old numbers into Ringover, that was the only thing Review Source Verified Reviewer Regional Director of Business Development Used the software for: Less than 1 year ### "RingOver as SKYPE alternative" December 7, 2020 5.0 My overall experience tells that with Ringover, I can get great call rates+evaluation tools for team performance. Pros Absolutely friendly customer support. Call rates is almost same with Skype. But the quality is much better. No complicated pricing plans or VOIP device requirement. I was surprised why they are not popular like other companies. You can easily track the number calls of yours and your team members. For sales team admin it is essential feature to evaluate the team's engagement. You can receive voice messages via the virtual number. Basic Plan includes virtual switchboard. All the features are easily managed by admin dashboard. Mobile App version works properly. They offer free Trial and they did not charge me for package installation. Cons Now I do not have problem with Ringover. But during purchasing and installing the package you need a contact with someone from team. It is not a con but can be automatic process. Review Source R Reviewer head of central operations Used the software for: Less than 1 year ### "Great reporting, but horrible quality call" July 2, 2024 2.0 Pros it was very easy to set up, onboard he team and access the data the team was generaing. Cons We had a great testing experience, however 2 months in the contract, the quality of the calls dropped drastically. Calls would drop, people would not be able to hear the caller..it just made our process very very complex Review Source tM tony M. Associate Director Used the software for: Less than 1 year ### "Ringover has been a real productivity and quality of service game changer." September 15, 2025 5.0 Excellent. Ringover staff seem competant and engaged. Communication from them has ben good and enquiries and ticket management very good. Pros The integration with our CRM system improves productivity and quality of client service/information. When in a client record to be able to click and call saves time and the tracking of call activity in a client record and the launching of the client record on an inbound call is very useful. The cross platform/device integration means that when I am logged in the client can find me anywhere and on any device PC, Mobile, Fixed Handset and any VOIP connected device. Cons I dont really have a negative opinion for the product only sometimes on the Mobile app it needs to be closed and reopened. Review Source nicholas V. Founder Used the software for: Less than 1 year ### "Good Service " August 25, 2025 5.0 A strong, easy-to-operate cloud telephony platform for SMB and mid-market sales/support teams, with clean apps, quick setup, solid CRM integrations, and broad number/SMS coverage. Watch out for dialler/campaign limits and add-on pricing, and scrutinise termination terms Pros Service has been excellent so far Service has been excellent so far. The ability to review call transcripts—rather than trawling through recordings—is a real productivity boost, and the call bar helpfully flags when a number falls outside our tariff. Cons Dialler/campaign constraints. Power dialler is capped (e.g., up to 300 contacts) and call campaigns are limited (e.g., five simultaneous), which can bottleneck high-volume teams. Ringover Occasional reliability/sync niggles. Users report issues like SMS not syncing consistently between desktop and mobile, sporadic device recognition problems (e.g., headsets), and occasional call-launch Review Source R Reviewer cst Used the software for: 3-5 years ### "Great for Streamlining Team Communication" April 16, 2025 5.0 My overall experience with Ringover has been very positive. It’s an intuitive and reliable tool for managing business calls. The integration with CRM tools and the ability to track call performance with detailed analytics made our team’s communication more efficient. It’s a great solution for remote teams and customer support. Pros Ringover is easy to use and very convenient for managing professional calls. I especially liked the call recording feature, the detailed analytics, and the smooth integration with CRM tools. Cons Sometimes the call quality drops when the internet connection is unstable. Also, some advanced features are only available in higher pricing plans. Review Source ilija L. Co-Founder Used the software for: Less than 1 year ### "Reliable and Feature-Rich Communication Platform" May 5, 2025 5.0 A strong all-in-one communication solution for businesses looking to improve client interaction and team collaboration. Highly recommended! Pros Ringover has made a big impact on our communication processes. The interface is simple to use, the call quality is consistently great, and features like CRM integration, analytics, and call recording add real value. Cons No major issues — support has been quick and helpful whenever we've needed it . Review Source Hicham B. Director Used the software for: Less than 1 year ### "Happy with Ringover and sticking with it " March 24, 2025 5.0 We use Ringover everyday and happy with it Pros We love using Ringover for contacting our B2B clients. Thanks to the integration with Odoo CRM we are able to sync and contact our client directly from Odoo CRM in addition to accessing call recordings and more. Customer support was also always helpful Cons detection and Stats about unanswered outbound calls Review Source R Reviewer International Trader Used the software for: Less than 1 year ### "Used every day without issue, would happily recommend" May 8, 2025 5.0 Great telephony service, very user friendly at a reasonable price. I work for remotely and perfectly fit my needs. Pros Very user friendly, with the exact features I need to work remotely from my laptop or mobile phone. Cons Haven't found any negatives after 3 months of use. Much better than competitors I have used. Review Source R Reviewer Gérant Used the software for: Less than 1 year ### "Simple and very efficient" September 29, 2025 5.0 Pros Easy to use. Very close technical service. Great and functionning app while keeping the UI simple. Great. Cons Splitted dashboard and main app. Sometimes the phone quality is not goog but i has been investigated over it comes from wifi or 4G connection. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.