# Ringover Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ringover the right Call Center solution for you? Explore 869 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169627/RingOver/reviews --- Ringover 4.7 (869) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Reviews of Ringover Ease of use 4.8 Customer Service 4.6 ## Pros and Cons in Reviews Comprehensive business telephony platform 99% positive reviews out of 70 Most users report telephony features are reliable, flexible, and simplify both internal and external communications. Jose R CCO, 201 - 500 employees. "Highly recommended for companies that need a flexible and well-documented cloud telephony solution." Occasional performance slowdowns 47% negative reviews out of 53 Some users describe performance and speed as inconsistent, with lag, latency, and slow response during calls or messaging. Jesse S Manager, 1 employee. "The app is very laggy sometimes, i have to swipe down to reload my most recent calls, cannot hear people and have to hang up then call again, several annoying things that interrupt the flow" Efficient remote team management 99% positive reviews out of 67 Most reviewers describe team collaboration as streamlined, with easy monitoring, quick onboarding, and responsive support. Juan R Technology and Digital Product Manager, 11 - 50 employees. "The reporting features are especially helpful for tracking team performance." Reliance on stable connectivity 41% negative reviews out of 51 Some reviewers report connection issues, including disconnections and interruptions, especially with unstable internet or Wi-Fi. Streamlined daily workflow integration 100% positive reviews out of 31 Reviewers feel daily use is intuitive, time-saving, and fits seamlessly into routine professional activities. Carlos G Sales Director, 11 - 50 employees. "It helps streamline daily operations without adding unnecessary complexity." Frequent technical glitches 76% negative reviews out of 46 Most reviewers find bugs and issues disrupt calls, mobile app use, and integrations, requiring frequent troubleshooting. ## Showing most helpful reviews Showing 1-25 of 869 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nicolas P. CEO Computer Software Used the software for: 2+ years ### "Great product" August 5, 2025 5.0 We have an excellent user experience with . It helps us to distribute incoming call and to dispatch them. Pros We have implemented the solution for our customer case service - Tracability of the call - Licence attribution Cons Since we took the yearly prepayment option, we are left with unused licences for the rest of the year. Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/) Reason for choosing Ringover Pricing for more competitive. Voicemail service and email distpatch is important to us Review Source Response from Ringover August 8, 2025 Hello, Thank you for your detailed feedback — it’s great to hear that Ringover is delivering value in your customer service operations, especially around call traceability and distribution. We're glad the user experience is living up to expectations. If there’s anything we can assist you with or explore together, please don’t hesitate to reach out. Ringover Support Team. JW Jacque W. Managing Director Hospitality Used the software for: 1-2 years ### "Ringover Recommended" January 27, 2026 5.0 is our first VOIP system and we have been pleasantly surprised with how easy the system has been to use and the added features having an internet based phone system works. Pros The system is easy to use and set up. The app allows us to make calls outside of the office but whilst still using the office phone number, which is useful as many customers know our number and also protects staff from giving away their own personal numbers if they have to make calls outside of the office. The customer service team have generally been responsive when required. Cons The app doesn't allow you to stay logged in, but stop receiving calls. So I have to log in and out each time to avoid receiving calls when not working. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Ringover was found to be the best option in terms of ease of use and expense. Review Source Response from Ringover February 9, 2026 Bonjour, Thank you for your feedback. We’re glad to hear that Ringover’s system is easy to use and set up, and that the app allows you to make calls outside the office while keeping your office number, which helps protect your team’s personal numbers. We’re also happy that our customer service team has been responsive when needed. Ringover team PG Paco G. IT Director Facilities Services Used the software for: Less than 6 months ### "using several numbers on the same phone" April 10, 2026 5.0 I use to get several numbers on the same phone of employees I use to get several numbers on the same phone of employees I use to get several numbers on the same phone of employees Pros using several numbers on the same phone nad different coutries numbers using several numbers on the same phone nad different coutries numbers Cons a lot of days to get the numbers a lot of days to get the numbers a lot of days to get the numbers a lot of days to get the numbers Review Source Response from Ringover April 14, 2026 Hello, Thank you for your feedback. Glad to hear that using multiple numbers across different countries is helpful for your team. We also take into account your comment regarding the delay in getting numbers, and we’re working to improve this process. The Ringover Team Eric N. BDR Information Technology and Services Used the software for: Less than 6 months ### "Decent platform but not for me. " March 3, 2026 3.0 Pretty decent if you need a power dialer to get through calls quickly but not very well optimized for modern Sales outreach. Pros It allowed me to make calls quicker and that was beneficial to my work + it integrated with hubspot. Cons It was not really well optimized and it kinda made the crm really messy and that frustrated me the most. Switched from [Aircall](https://www.capterra.com/p/184709/Aircall/) We were going through discovery with calling tools and we landed on after we had a super poor experience with Aircall as it didn't even work. So Ringover was a good change. Review Source Response from Ringover March 6, 2026 Hello, Thank you for reaching out to us. We're truly sorry to hear that your experience didn't meet your expectations. At Ringover, we pride ourselves on our commitment to resolving issues swiftly and effectively. To assist you better, we need help locating your account. Could you please provide your contact email or phone number at customer-reviews@ringover.com Our dedicated Customer Success team is eager to dive into this matter and address your concerns directly. Ringover Team CG Carlos G. Sales Director Information Technology and Services Used the software for: 6-12 months ### "Reliable and Easy-to-Use Business Communication Platform" January 29, 2026 5.0 Overall, my experience with has been very positive. It is a reliable and easy-to-use platform that simplifies business communications across multiple channels. The setup is straightforward, call quality is strong, and the omnichannel features help improve team efficiency without the complexity of larger enterprise solutions. It has become a valuable tool in our daily operations. Pros What I like most about is its ease of use combined with powerful communication features. The platform is quick to set up, offers reliable call quality, and brings multiple channels together in a single interface. It helps streamline daily operations without adding unnecessary complexity. Cons There is not much to dislike about . The omnichannel module works well overall, though the integration with Meta channels could be further improved to make setup and synchronization even smoother. These are minor points compared to the overall reliability and value of the platform. Alternatives considered [Five9](https://www.capterra.com/p/132405/Five9/) Reason for choosing Ringover We chose because it offers the right balance between functionality, ease of use, and time-to-value. Compared to Five9 and Voximplant, Ringover delivers strong omnichannel and call management capabilities without the complexity, long implementation times, or heavy administrative overhead typically associated with enterprise platforms. Review Source Response from Ringover February 17, 2026 Hello, We’re glad to hear that Ringover makes managing your communications easier with its simplicity, call quality, and omnichannel features. Our goal is to provide a complete and efficient tool without unnecessary complexity. Your feedback on the Meta channels integration is noted and will help us make the platform even smoother for synchronization. The Ringover Team VR Verified Reviewer Regional Sales Manager Textiles Used the software for: 1-2 years ### "Great Software for making calls all over the world" August 26, 2025 5.0 Great, easy to use, easy to start and also learning curve is the fastest. There are some features that I still haven't tried and I would love to try them in a couple of days. Pros Phone Usage is very easy and this is also a very good quality sound. Also, the learing curve is super fast. Cons Sometimes and calling some destinations is a bit expensive. If it had like a fix tariff for every country,I think it would be better. Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/)[JustCall](https://www.capterra.com/p/157853/JustCall/) Reason for choosing Ringover Price and easy of setup, also they agent that called me was in my language and I understood everything during that call. Review Source Response from Ringover September 12, 2025 Hello, Thank you for sharing this great feedback! We’re thrilled that Ringover’s quick implementation and CRM integration have boosted your daily productivity and streamlined both inbound and outbound calls. It’s wonderful to hear how opening client records automatically has improved your workflow. The Ringover Team VR Verified Reviewer Co-Founder Computer Software Used the software for: Less than 6 months ### "Clear recommendation for Ringover!" January 13, 2026 5.0 We are very satisfied with . The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training. The call quality is excellent, with clear and reliable connections at all times. Another major advantage is the easy integration with existing tools and systems, allowing Ringover to fit seamlessly into our daily workflows. On top of that, the fast and responsive customer support stands out, providing quick and effective assistance whenever needed. Overall, Ringover is a modern and powerful communication solution that we can highly recommend. Pros \- the user-friendly and intuitive user interface - the call quality - the fast and responsive support team Cons The sales team was moderately motivated, it was quite hard to get valuable and on point information at this stage. Switched from [3CX](https://www.capterra.com/p/158704/3CX/) Usability & integration within our new ERP-System odoo. Review Source SH Steven H. Director Staffing and Recruiting Used the software for: Less than 6 months ### "Top Quality Product" September 2, 2025 5.0 Very good product syncs very well and has all the necessary information in the system. Its technology is very modern and easy to use I would highly recommend the product to any business or individual looking for a state-of-the-art telephony system. Pros The commercial offering was much better than the other com \[sensitive content hidden\] who are offering a similar package but also the technology is very good both of the mobile and desktop perspective and also the accuracy of information loaded up into a CRM is very very accurate. Cons The onboarding process was pretty painful right through to the length of time it took to initiate the contract, but also fix a few technical issues and get the product working as it should. Alternatives considered [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Reason for choosing Ringover Overall price, package on offer and community feedback Review Source Response from Ringover September 4, 2025 Hello, Thank you for your detailed feedback. We’re glad to hear you value the quality of our technology and the smooth CRM integration. We’ve also noted your comments about the onboarding and the delays you experienced — your feedback is very valuable to help us improve this process. Thank you again for your trust and recommendation. The Ringover Team Cristina D. Advisor Real Estate Used the software for: Less than 6 months ### "Reliable and Efficient Communication Tool for Realtors" August 11, 2025 5.0 As a Realtor, helps me manage calls with multiple leads efficiently. I can follow up quickly and never miss opportunities with potential clients. Pros The call quality is always crystal clear and reliable, which allows me to communicate with clients without interruptions. Cons The platform is simple to navigate, has a clean interface, and the support team is always responsive, friendly, and willing to help with any questions. Switched from [SkypeTime](https://www.capterra.com/p/173334/SkypeTime/) I switched from Skype to because Skype disappeared, and Ringover seemed like a more professional option that meets all my needs and helps me handle my work more efficiently. Review Source Response from Ringover August 13, 2025 Hello, Thank you for sharing your experience. We’re pleased to hear that Ringover’s call quality, intuitive interface, and responsive support team help you manage your leads efficiently and stay connected with your clients without interruptions. The Ringover Team Michael B. Founder Staffing and Recruiting Used the software for: Less than 6 months ### "Keeps our client calls organised" August 13, 2025 5.0 Great for the most part it work well. I'm just unable to make calls the way I would like to......... Pros Keeps our client calls organised – makes it simple to track conversations and stay on top of things. Cons Struggling to fully integrate with loxo. Although this could potentially be a loxo fault. Loxo say it's . Ring over say it loxa Alternatives considered [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) Reason for choosing Ringover Quicker set up and better pricing. Work better for my business and LOXO integration Review Source Response from Ringover August 18, 2025 Hello, Thank you for your feedback. We’re glad to hear Ringover helps you keep your calls organised and makes it easier to track conversations. Regarding the integration issues with Loxo, please feel free to reach out to our support team (https://support.ringover.com/hc/en-us/requests/new) so we can review the situation together and assist you in finding a solution. The Ringover Team BG Brett G. Director Staffing and Recruiting Used the software for: Less than 6 months ### "Exactly what I wanted" March 11, 2025 5.0 Overall it's been a great experience so far. Pros It's a very smooth tool to use. I use it multiple times every day without any issues, and the quality of the call is always good. I use the app on my phone and never had a problem. Very easy to set up and install too. Cons I was overcharged and was told I would have the money refunded into my bank account. Instead I was given a credit note without being told. This is now in the process of being rectified. Alternatives considered [CloudCall](https://www.capterra.com/p/135009/CloudCall/) Reason for choosing Ringover Poor previous experience with CloudCall at last job Review Source Response from Ringover March 12, 2025 Hello, Thank you for your feedback! We're delighted to hear that Ringover has been smooth and easy to use for you. Regarding the billing issue, we sincerely apologize for the inconvenience and appreciate your patience while it's being resolved. If you need any further assistance, feel free to reach out—our team is always happy to help! The Ringover Team AP Alejandro P. Owner Staffing and Recruiting Used the software for: Less than 6 months ### "Great product and good price " December 20, 2024 5.0 It was easy and really fast and friendly user Pros Easy and good price. The system us working perfectly Cons Bringing my old numbers into , that was the only thing Switched from [Clarity Software](https://www.capterra.com/p/172037/Clarity-Software/) Price and it was hard to configure and not working well Review Source Response from Ringover January 6, 2025 Hello, Thank you for your positive feedback! We’re thrilled to hear that you find Ringover easy to use and reasonably priced. Your satisfaction is our top priority, and it’s great to know that your transition to our system was quick and seamless. We appreciate your comment about bringing your old numbers into Ringover. If you need further assistance or guidance with such configurations, please don’t hesitate to reach out to our support team – we’ll be happy to help. Thank you for choosing Ringover to simplify your communications! The Ringover Team AD Alexander D. COO Utilities Used the software for: 1-2 years ### "Why would you not choose Ringover?" June 25, 2021 5.0 Fully enjoyed the beginning and over a year on we still feel the same. Pros The ability to have clear visibility of users on calls, listen in, whisper to the user or take over the call. Having a dashboard that is clear and easy to use for all users when put on a big screen, the quick responses of the team. Cons Currently having to pay in euros, which is a very minor issue. Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/) Reason for choosing Ringover Price, configurability and finally, the team members I was in contact with. Switched from [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) Poor sound quality, call kept dropping off, visibility of calls was minimal, customer service was lacking. Review Source Response from Ringover June 29, 2021 Hello, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team! Regards, Team Ringover Ivo B. Advisor E-Learning Used the software for: 6-12 months ### "Ringover is my preferred VoIP Solution" June 16, 2021 5.0 We have fully integrated with our automated outbound sales campaigning as well as inbound service desks, the API is well documented and the team at Ringover is to 99% super responsive and helpful! Technical issues are being treated very transparent and are usually quickly resolved. Pros is one of the few providers that operate their own network, in comparison to many other providers that use third parties. This hands you a couple of advantages e.g. amount of available phone numbers. Cons Currently does not support user account for support functions free of charge. So if I have to give access to an accountant or technician inside my organisation I have to have a paid licence for them which I find very annoying. Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/)[sipgate](https://www.capterra.com/p/184990/sipgate-team/) Reason for choosing Ringover Best value for money and flexibility in scaling up their product insight our organisation Review Source Response from Ringover June 18, 2021 Hello, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team! Regards, Team Ringover AA Aymen A. cst Computer Software Used the software for: 2+ years ### "Great for Streamlining Team Communication" April 14, 2025 5.0 My overall experience with has been very positive. It’s an intuitive and reliable tool for managing business calls. The integration with CRM tools and the ability to track call performance with detailed analytics made our team’s communication more efficient. It’s a great solution for remote teams and customer support. Pros is easy to use and very convenient for managing professional calls. I especially liked the call recording feature, the detailed analytics, and the smooth integration with CRM tools. Cons Sometimes the call quality drops when the internet connection is unstable. Also, some advanced features are only available in higher pricing plans. Review Source Response from Ringover April 16, 2025 Bonjour, Merci beaucoup pour votre retour complet et enthousiaste ! Nous sommes ravis que vous trouviez Ringover intuitif, pratique et adapté à vos besoins professionnels, notamment grâce aux intégrations CRM et aux analyses détaillées. Concernant la qualité des appels liée à la connexion internet et les fonctionnalités avancées, nous comprenons vos remarques. N’hésitez pas à échanger avec notre équipe commerciale pour découvrir les options qui pourraient mieux correspondre à vos besoins actuels. Merci encore pour votre confiance et à très bientôt sur Ringover ! L’équipe Ringover DG Dan G. International Recruitment Consultant Staffing and Recruiting Used the software for: 1-2 years ### "The best phone app on the market!" April 9, 2025 5.0 An amazing experience, perfect response time and problem solve time from customer service! Pros Easy to install, use, perfect call log, AI integration is amazing Cons There is nothing I dislike at ! Is best to use! Review Source Response from Ringover April 10, 2025 Hello, Thank you so much for your enthusiastic review! We're thrilled to hear that you're enjoying the AI integration, the ease of use, and especially our customer service responsiveness. Our team works hard to provide a seamless experience, and it’s incredibly rewarding to know it’s making a difference for you. If you ever have questions, ideas, or just want to say hi — we’re here for you! The Ringover Team CG Connor G. International Trader Information Technology and Services Used the software for: Less than 6 months ### "Used every day without issue, would happily recommend" May 7, 2025 5.0 Great telephony service, very user friendly at a reasonable price. I work for remotely and perfectly fit my needs. Pros Very user friendly, with the exact features I need to work remotely from my laptop or mobile phone. Cons Haven't found any negatives after 3 months of use. Much better than competitors I have used. Review Source Response from Ringover May 9, 2025 Hi there, Thank you for your great feedback! We're delighted to hear that Ringover fits your remote work needs so well and that you're enjoying both the features and ease of use. Your recommendation means a lot — we're glad to have you on board! — The Ringover Team GR George R. MD Staffing and Recruiting Used the software for: 1-2 years ### "RIngover" January 9, 2025 4.0 Pros Good onboarding and very effective phone connection Cons They can no longer provide German numbers to UK businesses unless they have a documented address in Germany Review Source Response from Ringover January 15, 2025 Hello, Thank you for your positive feedback! We’re delighted to hear that you’re satisfied with our onboarding process and the effectiveness of our phone connection. Feel free to share any suggestions to help us further enhance your experience. The Ringover Team JP Jonathan P. CEO Education Management Used the software for: Less than 6 months ### "Solid tool for sales team" August 31, 2024 5.0 A solid tool for my sales team, they are using it for outbound calls, and to receive inbound inquisitive calls Pros I like the simplicity of the platform and the set up Cons I have not found any inconvenience using Review Source Response from Ringover December 23, 2024 Hello Jonathan, Thank you for your positive feedback! We're delighted to hear that Ringover has become a solid tool for your sales team, simplifying both outbound and inbound calls. If you ever have questions or need assistance, we're here to help. Best regards, The Ringover Team Aman K. Researcher Chemicals Used the software for: 1-2 years ### "Ringover is a software that businesses can use to manage their communication, which is based in the " February 17, 2023 4.0 is widely appreciated as a cloud-based communication software that offers an all-encompassing range of communication tools suitable for businesses. Its user-friendly interface, high-caliber voice and video calls, and smooth integration with other business tools have garnered admiration from users. However, a few users have expressed occasional technical difficulties, and the call quality has been a cause for concern for some. Nevertheless, on the whole, Ringover appears to be a dependable and reasonably priced solution for businesses seeking to simplify their communication processes. Pros is a software that provides a wide range of communication tools such as voice and video calls, messaging, and team collaboration, all in one place. It has an intuitive and user-friendly interface that is easy to set up without the need for any special hardware or software installations. The software utilizes VoIP technology to ensure high-quality voice and video calls, which reduces call dropouts, lags, and delays, resulting in clear and crisp audio and video quality. Additionally, Ringover integrates with various other business tools, such as Salesforce, HubSpot, and Slack, which makes it convenient for businesses to streamline their workflows and communication across multiple platforms. Ringover also offers flexible and cost-effective pricing plans suitable for businesses of different sizes. Cons There are some typical complaints from users of that relate to sporadic disruptions and issues with the call quality, which may have an impact on the overall communication experience. Additionally, a few users have reported occasional technical glitches or challenges with integrating the software. However, it is important to note that these issues are not very common, and the Ringover customer support team usually responds promptly to resolve them Review Source Response from Ringover May 3, 2023 Hello Aman, Thanks for taking the time to leave this comment. We are happy to learn that you enjoy our solution and, that you enjoy our various integrations. We are also sorry to hear that you have experienced some mild disruptions with Ringover. Should you experience any issues at some point, please feel free to email us at support@ringover.com, and our support team will be more than happy to assist you! We wish you a pleasant day! Best regards, The Ringover Team. AS Asanka S. Director Real Estate Used the software for: 1-2 years ### "Do not buy. There are so many better products out there." December 15, 2022 1.0 Pros The soft phone feature. And nothing else. Cons The cunning cancellation policy and hopeless customer Support. Reason for choosing Ringover Online reviews. Review Source Response from Ringover December 21, 2022 Dear Asanka, We are sorry to hear that your experience did not meet your expectations. We'd like to know the details of the problem you mentioned. Unfortunately, we are unable to identify you in our databases. Do not hesitate to send us your comments by contacting us at support@ringover.com. We will be able to discuss and find a solution to your problems. Have a nice day ! The Ringover team ZB Ziya B. Advanced Systems Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Great Solution for VoIP" May 6, 2023 4.0 has helped our team collaborate more efficiently and manage our communication needs. Pros 's all-in-one platform, advanced features, and intuitive user interface make it a comprehensive and powerful communication solution for businesses of all sizes. Cons Couldnt be ideal for small businesses. May the reporting features be more benefit. Not often but call quality can be inconsistent time by time. Review Source Response from Ringover May 11, 2023 Hello Ziya, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you! Regards, Team Ringover LN Ludovic N. Manager Insurance Used the software for: 6-12 months ### "Easy to use" April 15, 2024 5.0 Pros Even if the starts was a bit difficult due to a problem with one of the phone number. Everything was fixed after a few days. Since then, no issue and very easy to use. Cons We loose sometimes the call when we are in 4G. Review Source Response from Ringover April 26, 2024 Hello Ludovic, The quality of customer service is one of the fundamental values ​​carried by our company. We are happy to hear that you are satisfied with your experience with Ringover. Good day and see you soon ! The Ringover team VR Verified Reviewer Managing Director Business Supplies and Equipment Used the software for: Less than 6 months ### "Streamlines communications" July 5, 2021 5.0 Pros It had such a positive impact on our business Cons Nothing at the moment as it does exactly what it was sold to do. Review Source Response from Ringover July 9, 2021 Hello, you very much for your review. We are happy to see that you are satisfied with our service withThank us. Have a good day and see you soon. The Ringover Team OD Oleg D. Director Staffing and Recruiting Used the software for: Less than 6 months ### "Great VoiP system for a recruitment agency" January 25, 2024 5.0 Pros The system is very easy to use. The quality of the connections has been great. The service is inexpensive. There are no hidden costs and the plans cover a lot of countries. Landline and mobile calls for most countries are done at no extra cost per minute. The support is good and the staff is responsive. Cons No cons that I can mention. My operation is small, so for what I need it is great. Review Source Response from Ringover February 16, 2024 Hello Oleg, Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user friendly for our customers and allow them to provide top customer service whatever the situation !! We look forward to continuing with you. The Ringover team ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.