--- title: "Ringover Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Ringover the right Call Center solution for you? Explore 891 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/169627/RingOver/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Ringover 4.7 (891) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Ringover Ease of use 4.8 Customer Service 4.6 ## Pros and Cons in Reviews WK Wouter K DeveloperMedia Production, 51 - 200 employeesUsed the software for: I used a free trial. “We were building a NewsRoom Operating System that gives journalists, editors and newsroom ops a single workspace for every channel they touch in a day: stores, scripts, phone, SMS, fax, email, wire feeds, chat, video huddles and so much more.“ May 21, 2026 SK Shafin K ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: Less than 6 months. “To make matters worse, after the purchase, their sales representative stopped responding, and we had to activate the plan on our own. When the issue occurred, customer support completely failed to assist, and even after escalating the matter directly to the founders, we received no reply or resolution.“ October 9, 2025 JW Jacque W Managing DirectorHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “The app allows us to make calls outside of the office but whilst still using the office phone number, which is useful as many customers know our number and also protects staff from giving away their own personal numbers if they have to make calls outside of the office.“ January 27, 2026 JS Jesse S ManagerReal Estate, Self-employedUsed the software for: 6-12 months. “The app is very laggy sometimes, i have to swipe down to reload my most recent calls, cannot hear people and have to hang up then call again, several annoying things that interrupt the flow“ March 28, 2025 CG Carlos G Sales DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “The setup is straightforward, call quality is strong, and the omnichannel features help improve team efficiency without the complexity of larger enterprise solutions.“ January 29, 2026 WK Wouter K DeveloperMedia Production, 51 - 200 employeesUsed the software for: I used a free trial. “Cloudflare WAF blocked our cloud provider's IP (Hetzner, EU).“ May 21, 2026 NB Nikolai B Managing PartnerFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months. “We have used ringover for a few months now and fully integrated it just over 2 weeks ago This is hands down one of the best phone systems we have used as it helps log the calls and content of calls on our CRM which means no more lengthy note taking meaning we can truly focus on the conversation.“ September 1, 2025 JW Jacque W Managing DirectorHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “The app doesn't allow you to stay logged in, but stop receiving calls.“ January 27, 2026 ## Showing most helpful reviews Showing 1-25 of 891 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rayan R. CSM Management Consulting Used the software for: 1-2 years ### "Ringover for CSM" September 18, 2026 5.0 Overall, my experience with Ringover has been very positive. I use it in my daily work as a Customer Success Manager to communicate with clients and manage calls efficiently. The platform is reliable, simple to learn and convenient for keeping client interactions organized. It saves time and fits well into a customer-facing workflow. Pros Ringover is very easy to use on a daily basis. As a Customer Success Manager, I appreciate having calls, contact history and communication tools centralized in one place. The interface is intuitive and makes it easy to manage client conversations efficiently. Cons The main feature I miss is a more complete video calling experience directly within the platform. As a CSM, I regularly need to organize client meetings, demos and follow-up sessions, so having video calls fully integrated would make the tool even more complete. Review Source Response from Ringover September 21, 2026 Hello, Thank you for your detailed feedback. We’re glad to hear that Ringover helps you centralize your calls, contact history and communications, making your daily client interactions easier to manage. We also take note of your suggestion regarding a more complete video calling experience within the platform. The Ringover Team CG Carlos G. Sales Director Information Technology and Services Used the software for: 6-12 months ### "Reliable and Easy-to-Use Business Communication Platform" January 29, 2026 5.0 Overall, my experience with Ringover has been very positive. It is a reliable and easy-to-use platform that simplifies business communications across multiple channels. The setup is straightforward, call quality is strong, and the omnichannel features help improve team efficiency without the complexity of larger enterprise solutions. It has become a valuable tool in our daily operations. Pros What I like most about Ringover is its ease of use combined with powerful communication features. The platform is quick to set up, offers reliable call quality, and brings multiple channels together in a single interface. It helps streamline daily operations without adding unnecessary complexity. Cons There is not much to dislike about Ringover. The omnichannel module works well overall, though the integration with Meta channels could be further improved to make setup and synchronization even smoother. These are minor points compared to the overall reliability and value of the platform. Alternatives considered [Five9](https://www.capterra.com/p/132405/Five9/) Reason for choosing Ringover We chose Ringover because it offers the right balance between functionality, ease of use, and time-to-value. Compared to Five9 and Voximplant, Ringover delivers strong omnichannel and call management capabilities without the complexity, long implementation times, or heavy administrative overhead typically associated with enterprise platforms. Review Source Response from Ringover February 17, 2026 Hello, We’re glad to hear that Ringover makes managing your communications easier with its simplicity, call quality, and omnichannel features. Our goal is to provide a complete and efficient tool without unnecessary complexity. Your feedback on the Meta channels integration is noted and will help us make the platform even smoother for synchronization. The Ringover Team Eric N. BDR Information Technology and Services Used the software for: Less than 6 months ### "Decent platform but not for me. " March 3, 2026 3.0 Pretty decent if you need a power dialer to get through calls quickly but not very well optimized for modern Sales outreach. Pros It allowed me to make calls quicker and that was beneficial to my work + it integrated with hubspot. Cons It was not really well optimized and it kinda made the crm really messy and that frustrated me the most. Switched from [Aircall](https://www.capterra.com/p/184709/Aircall/) We were going through discovery with calling tools and we landed on Ringover after we had a super poor experience with Aircall as it didn't even work. So Ringover was a good change. Review Source Response from Ringover March 6, 2026 Hello, Thank you for reaching out to us. We're truly sorry to hear that your experience didn't meet your expectations. At Ringover, we pride ourselves on our commitment to resolving issues swiftly and effectively. To assist you better, we need help locating your account. Could you please provide your contact email or phone number at customer-reviews@ringover.com Our dedicated Customer Success team is eager to dive into this matter and address your concerns directly. Ringover Team Adrien S. Sales Director Staffing and Recruiting Used the software for: Less than 6 months ### "Sales Director" August 25, 2026 5.0 Pros This incredible solution responds perfectly to our needs! It is highly efficient, user-friendly, and has completely transformed our workflows. We strongly recommend it for its outstanding reliability. Cons At this exact moment, I honestly cannot think of a single negative thing to say. Everything has been working perfectly fine for my daily needs, so I have absolutely no real complaints to share at all. Review Source Response from Ringover August 28, 2026 Hello, Thank you for your enthusiastic feedback. We’re delighted to hear that Ringover meets your needs so well and that its efficiency, ease of use, and reliability have had such a positive impact on your workflows. It’s also great to know that everything is working smoothly for your daily needs. The Ringover Team JW Jacque W. Managing Director Hospitality Used the software for: 1-2 years ### "Ringover Recommended" January 27, 2026 5.0 Ringover is our first VOIP system and we have been pleasantly surprised with how easy the system has been to use and the added features having an internet based phone system works. Pros The system is easy to use and set up. The app allows us to make calls outside of the office but whilst still using the office phone number, which is useful as many customers know our number and also protects staff from giving away their own personal numbers if they have to make calls outside of the office. The customer service team have generally been responsive when required. Cons The app doesn't allow you to stay logged in, but stop receiving calls. So I have to log in and out each time to avoid receiving calls when not working. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Ringover Ringover was found to be the best option in terms of ease of use and expense. Review Source Response from Ringover February 9, 2026 Bonjour, Thank you for your feedback. We’re glad to hear that Ringover’s system is easy to use and set up, and that the app allows you to make calls outside the office while keeping your office number, which helps protect your team’s personal numbers. We’re also happy that our customer service team has been responsive when needed. Ringover team VR Verified Reviewer Co-Founder Computer Software Used the software for: Less than 6 months ### "Clear recommendation for Ringover!" January 13, 2026 5.0 We are very satisfied with Ringover. The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training. The call quality is excellent, with clear and reliable connections at all times. Another major advantage is the easy integration with existing tools and systems, allowing Ringover to fit seamlessly into our daily workflows. On top of that, the fast and responsive customer support stands out, providing quick and effective assistance whenever needed. Overall, Ringover is a modern and powerful communication solution that we can highly recommend. Pros \- the user-friendly and intuitive user interface - the call quality - the fast and responsive support team Cons The sales team was moderately motivated, it was quite hard to get valuable and on point information at this stage. Switched from [3CX](https://www.capterra.com/p/158704/3CX/) Usability & integration within our new ERP-System odoo. Review Source Nicolas P. CEO Computer Software Used the software for: 2+ years ### "Great product" August 5, 2025 5.0 We have an excellent user experience with ringover. It helps us to distribute incoming call and to dispatch them. Pros We have implemented the solution for our customer case service - Tracability of the call - Licence attribution Cons Since we took the yearly prepayment option, we are left with unused licences for the rest of the year. Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/) Reason for choosing Ringover Pricing for more competitive. Voicemail service and email distpatch is important to us Review Source Response from Ringover August 8, 2025 Hello, Thank you for your detailed feedback — it’s great to hear that Ringover is delivering value in your customer service operations, especially around call traceability and distribution. We're glad the user experience is living up to expectations. If there’s anything we can assist you with or explore together, please don’t hesitate to reach out. Ringover Support Team. Cristina D. Advisor Real Estate Used the software for: Less than 6 months ### "Reliable and Efficient Communication Tool for Realtors" August 11, 2025 5.0 As a Realtor, Ringover helps me manage calls with multiple leads efficiently. I can follow up quickly and never miss opportunities with potential clients. Pros The call quality is always crystal clear and reliable, which allows me to communicate with clients without interruptions. Cons The platform is simple to navigate, has a clean interface, and the support team is always responsive, friendly, and willing to help with any questions. Switched from [SkypeTime](https://www.capterra.com/p/173334/SkypeTime/) I switched from Skype to Ringover because Skype disappeared, and Ringover seemed like a more professional option that meets all my needs and helps me handle my work more efficiently. Review Source Response from Ringover August 13, 2025 Hello, Thank you for sharing your experience. We’re pleased to hear that Ringover’s call quality, intuitive interface, and responsive support team help you manage your leads efficiently and stay connected with your clients without interruptions. The Ringover Team Michael B. Founder Staffing and Recruiting Used the software for: Less than 6 months ### "Keeps our client calls organised" August 13, 2025 5.0 Great for the most part it work well. I'm just unable to make calls the way I would like to......... Pros Keeps our client calls organised – makes it simple to track conversations and stay on top of things. Cons Struggling to fully integrate with loxo. Although this could potentially be a loxo fault. Loxo say it's ringover. Ring over say it loxa Alternatives considered [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) Reason for choosing Ringover Quicker set up and better pricing. Work better for my business and LOXO integration Review Source Response from Ringover August 18, 2025 Hello, Thank you for your feedback. We’re glad to hear Ringover helps you keep your calls organised and makes it easier to track conversations. Regarding the integration issues with Loxo, please feel free to reach out to our support team (https://support.ringover.com/hc/en-us/requests/new) so we can review the situation together and assist you in finding a solution. The Ringover Team DL Denis L. Customer service rep Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Ringover2112" September 27, 2026 5.0 An excellent cloud phone solution that balances ease of use, CRM integration, and omnichannel communication. Its strongest points are call quality, productivity features, and remote-work flexibility. Pros Excellent CRM integrations that automatically log calls and customer interactions. Omnichannel capabilities including calls, SMS, video, WhatsApp, and other customer communication channels. Cons Certain advanced features and integrations may require higher-priced plans or add-ons. SMS synchronization and device recognition issues are occasionally reported. Review Source Response from Ringover September 30, 2026 Hello, Thank you for your detailed feedback. We’re glad to hear that you appreciate Ringover’s CRM integrations, omnichannel capabilities, call quality, and flexibility for remote work. We also take note of your comments regarding pricing, SMS synchronization, and device recognition. The Ringover Team Ivo B. Advisor E-Learning Used the software for: 6-12 months ### "Ringover is my preferred VoIP Solution" June 16, 2021 5.0 We have fully integrated Ringover with our automated outbound sales campaigning as well as inbound service desks, the API is well documented and the team at Ringover is to 99% super responsive and helpful! Technical issues are being treated very transparent and are usually quickly resolved. Pros Ringover is one of the few providers that operate their own network, in comparison to many other providers that use third parties. This hands you a couple of advantages e.g. amount of available phone numbers. Cons Currently Ringover does not support user account for support functions free of charge. So if I have to give access to an accountant or technician inside my organisation I have to have a paid licence for them which I find very annoying. Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/)[sipgate](https://www.capterra.com/p/184990/sipgate-team/) Reason for choosing Ringover Best value for money and flexibility in scaling up their product insight our organisation Review Source Response from Ringover June 18, 2021 Hello, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team! Regards, Team Ringover nN ndeye N. Responsable operations Human Resources Used the software for: 2+ years ### "ergonomique" October 21, 2025 5.0 Pros We have been using RINGOVER since 2022. The interface is user-friendly and if we have any problems we are quickly taken care of. I recommend it. Review Source Response from Ringover October 30, 2025 Hello Ndeye, Thank you for leaving such lovely feedback! We are glad to see that you're enjoying using our solution. Looking forward to working with you! Best regards, the Ringover Team cH charles H. Director Information Technology and Services Used the software for: 6-12 months ### "Recommending Ringover" June 2, 2025 5.0 Excellent - Very happy with Ringover so far. Support is friendly, and the call quality and mobile app are top-notch! Pros Ringover is easy to use, integrates well with our CRM, and has excellent support. The call quality is consistently good, and we see real value — Empower is next on our list. Cons Initial onboarding and confusion when porting numbers. Overall, a great product, so not much to say in this section. Switched from [CloudCall](https://www.capterra.com/p/135009/CloudCall/) Better Value overall, functionality .... Review Source Response from Ringover June 3, 2025 Hi, Thank you for your detailed feedback and for choosing Ringover. We’re delighted to hear that you find our platform easy to use and appreciate the CRM integration, call quality, and support. We understand that onboarding and number porting can sometimes be tricky, and we’re continuously working to improve this process. We’re excited to have you try Empower soon and remain at your disposal for any assistance. The Ringover Team DG Dan G. International Recruitment Consultant Staffing and Recruiting Used the software for: 1-2 years ### "The best phone app on the market!" April 9, 2025 5.0 An amazing experience, perfect response time and problem solve time from customer service! Pros Easy to install, use, perfect call log, AI integration is amazing Cons There is nothing I dislike at Ringover! Is best to use! Review Source Response from Ringover April 10, 2025 Hello, Thank you so much for your enthusiastic review! We're thrilled to hear that you're enjoying the AI integration, the ease of use, and especially our customer service responsiveness. Our team works hard to provide a seamless experience, and it’s incredibly rewarding to know it’s making a difference for you. If you ever have questions, ideas, or just want to say hi — we’re here for you! The Ringover Team HB Hicham B. Director Information Technology and Services Used the software for: Less than 6 months ### "Happy with Ringover and sticking with it " March 20, 2025 5.0 We use Ringover everyday and happy with it Pros We love using Ringover for contacting our B2B clients. Thanks to the integration with Odoo CRM we are able to sync and contact our client directly from Odoo CRM in addition to accessing call recordings and more. Customer support was also always helpful Cons detection and Stats about unanswered outbound calls Review Source Response from Ringover March 24, 2025 Hello, Thank you for your positive feedback! We’re thrilled to hear that the integration with Odoo CRM and the ability to sync and contact your clients directly has been helpful. We also appreciate your recognition of our customer support team. Regarding your feedback on unanswered outbound calls, we’re always looking for ways to improve and will take your suggestion into consideration. The Ringover Team PM Puchar M. Coursière en assurance Consumer Services Used the software for: Less than 6 months ### "Peffect for thé job. " July 24, 2025 5.0 Pros The quality of the application, it’s very instructive easy to use the quality of th call it’s perfect Cons Nothing in particularly maybe need to ad a message section when we need to talk but not in phone with or clients Review Source Response from Ringover July 29, 2025 Hello, Thank you for your positive feedback! We're glad to hear that you find the application user-friendly and that the call quality meets your expectations. We also appreciate your suggestion about adding a messaging feature, it’s valuable input as we continuously work to improve the platform. Thanks again for your trust and support! The Ringover Team NB Nick B. Founder Staffing and Recruiting Used the software for: Less than 6 months ### "RingOver review." March 27, 2025 5.0 Very good. Very supportive and integrates well with me CRM. Pros The ease of use and the way it integrates with my CRM. Cons The AI note-taking could be improved which I know they are working on. Review Source Response from Ringover April 3, 2025 Hello, Thank you for your positive feedback! We're delighted to hear that you appreciate Ringover's seamless integration with your CRM and the ease of use of our solution. Regarding AI note-taking, we are actively working on improvements to make the experience even better. Your feedback is invaluable in helping us refine this feature! 🚀 If you have any other suggestions, feel free to share them with us. The Ringover Team AS Arun S. Director Investment Management Used the software for: 6-12 months ### "Good Experience " February 10, 2025 5.0 Really good - Simple power dialer which is perfect Pros Rolling contract is what I liked the most Cons Quality sometimes is not amazing, but most of the time its good Review Source Response from Ringover February 12, 2025 Hello Arun, Thank you for your feedback! We're glad to hear that you appreciate the flexibility of our rolling contract and the simplicity of our power dialer. Regarding call quality, we continuously strive to provide the best experience possible. If you ever encounter any issues, feel free to reach out to our support team—we're here to help! Best regards, The Ringover Team MM Matthew M. Manager Marketing and Advertising Used the software for: 6-12 months ### "Ringover Review" December 9, 2024 5.0 Ringover is a solid platform, with little to no issues from implementation. The analytics and call transcribing features are particularly strong. Recordings are strong and you are able to view stats from as long as 15 weeks ago Pros Ringover is a solid platform, with little to no issues from implementation. The analytics and call transcribing features are particularly strong Cons Nothing that comes to mind, occasional call doesnt connect first time Review Source Response from Ringover December 20, 2024 Hello Matthew, Thank you very much for your positive feedback! We are delighted to hear that you particularly appreciate our analytics and call transcription features. If you have any suggestions or specific needs, please don’t hesitate to share them with us. We are here to support you in the best possible way! Our team continuously works to enhance the platform’s performance to ensure a seamless experience. The Ringover Team LMS Llana Melissa S. Online Instructor E-Learning Used the software for: 1-2 years ### "Communication Just for Work" January 13, 2023 5.0 I love Ringover! It’s like my communication space specifically for work. I don’t have to use my personal number anymore so it’s a way to separate calls and messages from work and from family. It’s ideal for work-life balance, I guess. Pros What I like most about this software is it offers my most needed communication tools and more in one app - messaging, video calls, and statistics. Cons What I least like about this software is sometimes when my husband and I call at the same time the reception becomes poor. I wonder if it’s just my internet or it’s the app. Review Source Response from Ringover May 3, 2023 Hello Melissa, Thank you for taking the time to leave your comment. We are happy to learn that you are enjoying our service. In the event that you are experiencing some quality issues, please feel free to contact our support team at support@ringover.com and, our team will be more than happy to assist you! We wish you a lovely day! Best regards, The Ringover Team. JD John D. Administration Transportation/Trucking/Railroad Used the software for: 1-2 years ### "STAY FAR AWAY FROM THIS COMPANY" March 28, 2024 1.0 Horrible! If you value communications as a company stay far away. Pros Did like their interface and ease of use when originally pitched on their product Cons Once we signed up everything was wrong, from connections, to SMS, to billing. Review Source Response from Ringover April 11, 2024 Hello, We're truly sorry to hear about your negative experience with our service. We deeply regret that the promises made during the pitch did not align with the actual experience after signing up. Your feedback is incredibly important to us, and we would like to address and resolve these issues promptly. Please reach out to our support team directly so that we can investigate and rectify the situation. We understand the importance of reliable communication for businesses and apologize for any inconvenience caused. Thank you for bringing these concerns to our attention. We hope to have the opportunity to regain your trust and provide a better experience. Best regards, Ringover team. AS Asanka S. Director Real Estate Used the software for: 1-2 years ### "Do not buy. There are so many better products out there." December 15, 2022 1.0 Pros The soft phone feature. And nothing else. Cons The cunning cancellation policy and hopeless customer Support. Reason for choosing Ringover Online reviews. Review Source Response from Ringover December 21, 2022 Dear Asanka, We are sorry to hear that your experience did not meet your expectations. We'd like to know the details of the problem you mentioned. Unfortunately, we are unable to identify you in our databases. Do not hesitate to send us your comments by contacting us at support@ringover.com. We will be able to discuss and find a solution to your problems. Have a nice day ! The Ringover team ZB Ziya B. Advanced Systems Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Great Solution for VoIP" May 6, 2023 4.0 Ringover has helped our team collaborate more efficiently and manage our communication needs. Pros Ringover's all-in-one platform, advanced features, and intuitive user interface make it a comprehensive and powerful communication solution for businesses of all sizes. Cons Couldnt be ideal for small businesses. May the reporting features be more benefit. Not often but call quality can be inconsistent time by time. Review Source Response from Ringover May 11, 2023 Hello Ziya, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you! Regards, Team Ringover LN Ludovic N. Manager Insurance Used the software for: 6-12 months ### "Easy to use" April 15, 2024 5.0 Pros Even if the starts was a bit difficult due to a problem with one of the phone number. Everything was fixed after a few days. Since then, no issue and very easy to use. Cons We loose sometimes the call when we are in 4G. Review Source Response from Ringover April 26, 2024 Hello Ludovic, The quality of customer service is one of the fundamental values ​​carried by our company. We are happy to hear that you are satisfied with your experience with Ringover. Good day and see you soon ! The Ringover team VR Verified Reviewer Managing Director Business Supplies and Equipment Used the software for: Less than 6 months ### "Streamlines communications" July 5, 2021 5.0 Pros It had such a positive impact on our business Cons Nothing at the moment as it does exactly what it was sold to do. Review Source Response from Ringover July 9, 2021 Hello, you very much for your review. We are happy to see that you are satisfied with our service withThank us. Have a good day and see you soon. The Ringover Team ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.