# Ringover Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ringover Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/169627/Ringover/ --- # Ringover Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ringover ## What is Ringover? Set up a cloud communication system in a few minutes using one simple, user-friendly platform — no technical expertise needed. Reach and engage customers with unlimited calls to 110 countries with Ringover. Route calls to the right agents at the right time. Access powerful analytics to improve your workflow and team. Plus, we integrate with over 40 business tools so you can sync and access data from your CRM and most important tools. ## What is Ringover used for? [Telephony](https://www.capterra.com/telephony-software/)[Call Center](https://www.capterra.com/call-center-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 884 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Pros & cons Comprehensive business telephony platform Effective team collaboration tools Occasional performance and speed delays Connectivity dependent and unstable Starting price $29 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Call Center / 2026 - Predictive Dialer / 2026 - VoIP / 2026 - Auto Dialer / 2025 - Call Recording / 2025 - Contact Center / 2025 - Telephony / 2025 Our "Best of" badge program showcases products with the highest ratings... - Auto Dialer / 2026 - Call Center / 2026 - Cloud Communication Platform / 2026 - IVR / 2026 - Predictive Dialer / 2026 - Remote Work / 2026 - Softphone / 2026 - Telephony / 2026 - Unified Communications / 2026 - VoIP / 2026 - Cloud PBX / 2025 - Contact Center / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Ringover?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ringover.co.uk&name=Ringover) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ringover 4.7 (884) VS. [4.4 (4,086)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $29 Per User, Per Month Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (884) Ease Of Use 4.3 (3,610) Value For Money 4.5 (795) Value For Money 4.2 (2,665) Customer Service 4.6 (815) Customer Service 4.3 (2,773) ## Ringover alternatives Highest Rated [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (143)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $239.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/169627/RingOver/alternatives/) ## FAQs about Ringover Overview ### What problems does Ringover solve? Ringover solves fragmented business communications, missed follow-ups, and manual call logging by centralizing calls, SMS, voicemail, and contact history in one interface with CRM syncing, recordings, and analytics. Sales, support, recruiters, and managers benefit most by improving remote calling, coaching agents, tracking performance, and handling multiple numbers or international lines. Answer based on 284 reviews Overview ### Which roles and teams benefit most from Ringover? Ringover is most used by sales teams, business development reps, customer success staff, and small-business leaders who need reliable cloud calling and conversation tracking. Managers and directors use it to monitor team performance, while project and operations leads streamline client communications, follow-ups, and collaboration across distributed teams. Answer based on 883 reviews Overview ### What company size and industries is Ringover built for? Ringover is built mainly for small businesses, which make up 93% of reviewers, with insurance the top industry at 10%. It also serves midsize enterprises, aligning with its catalog positioning, though reviewer share is much lower at 5%, followed by computer software at 8% and marketing and advertising at 6%. Answer based on 883 reviews Features and Usability ### What are the key features of Ringover? Ringover includes core telephony features like call routing, IVR, call transfer, call recording, and call logging, plus differentiators such as CRM integration with click-to-call and caller pop-ups, real-time dashboards, and mobile and desktop apps. Reviewers also frequently mention call quality, quick setup, and live monitoring for coaching. Answer based on 404 reviews Pricing ### How much does it cost and what fees or limitations are included? Ringover starts at $29/user/month for the Smart plan, with Power at 54 and Advanced at 64; a free trial is available. Reviewers often call the pricing reasonable and all-in-one, but some small teams say per-user costs add up, SMS may be billed separately, and some advanced features require higher plans. Answer based on 87 reviews Integrations ### Which third-party tools and platforms does Ringover integrate with? Ringover integrates with HubSpot CRM, Pipedrive, Zoho CRM, Salesforce Sales Cloud, Salesloft, Axonaut, and Sellsy, with reviewer-confirmed CRM adoption strongest around HubSpot and Pipedrive. It also supports over 40 integrations, including Freshdesk, Intercom, Google Workspace, Google Meet, ActiveCampaign, Bullhorn ATS & CRM, and Copper. Answer based on 83 reviews Getting Started and Support ### How easy is it to onboard and train a team on Ringover? Ringover is generally quick to onboard, with in-person training, live online sessions, webinars, videos, and documentation available. Reviewers say nontechnical users and sales or support teams often get productive fast, while admins may need more time for initial setup, advanced features, or configuration, especially when relying mainly on tutorials. Answer based on 20 reviews Getting Started and Support ### What customer support options does Ringover offer, and how do users rate the experience? Ringover offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as easy to reach, responsive, and effective during onboarding, setup, and troubleshooting. Some report slower follow-up, inconsistent case handling, or unresolved billing and technical issues, but overall feedback on support is positive. Answer based on 245 reviews Call management ### How well does Ringover handle business call management? Ringover handles daily business call management well with easy routing, call tracking, CRM logging, and flexible desktop and mobile access. Sales teams, support agents, and call centers often value the intuitive setup and centralized history, though some mention mobile app stability, occasional sync issues, and limited call waiting or customization options. Answer based on 404 reviews ## Who uses Ringover? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 152 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 152 reviews Administrative 25% Administrative 25% Sales & Business Development 22% Customer Services & Support 11% Entrepreneurs/ Owners 11% Others 31% Top industries Based on 152 reviews Computer Software 28% Insurance 22% Retail 19% Information Technology and Services 19% Other 12% ## Pros and Cons Comprehensive business telephony platform 99% positive reviews out of 73 Most reviewers indicate telephony features are reliable, flexible, and centralize communications for professional needs. Jose S. CCO, 201 - 500 employees. "Highly recommended for companies that need a flexible and well-documented cloud telephony solution." Occasional performance and speed delays 46% negative reviews out of 54 Some users comment on performance and speed, noting lag, latency, and slow response during calls or app use. Jesse S. Manager, 1 employee. "The app is very laggy sometimes, i have to swipe down to reload my most recent calls, cannot hear people and have to hang up then call again, several annoying things that interrupt the flow" Effective team collaboration tools 99% positive reviews out of 68 Most reviewers appreciate team collaboration, highlighting easy management, monitoring, and support for remote work. Juan R. Technology and Digital Product Manager, 11 - 50 employees. "The reporting features are especially helpful for tracking team performance." Connectivity dependent and unstable 42% negative reviews out of 52 Some reviewers indicate connection issues, with software relying on stable internet and experiencing occasional disconnections. Streamlined daily workflow management 100% positive reviews out of 31 Most reviewers describe daily use as intuitive, efficient, and time-saving, supporting seamless everyday operations. Anonymous User Co-Founder, 11 - 50 employees. "Another major advantage is the easy integration with existing tools and systems, allowing Ringover to fit seamlessly into our daily workflows." Frequent technical bugs encountered 77% negative reviews out of 47 Most users report bugs and issues, especially in mobile and desktop apps, disrupting calls and daily functionality. ## Features AI summary Based on 2,206 Telephony reviews Capterra reviewers point to these as the top features buyers look for in telephony software: - **VoIP Connection** (**55%** of reviewers rated this feature as critical) - **Call Routing** (**44%**) - **Call Monitoring** (**38%**) Ringover supports all three features that reviewers rank highest: **VoIP Connection**, **Call Routing**, and **Call Monitoring**. Together, these capabilities help businesses manage call quality over the internet, direct conversations to the right teams faster, and oversee live interactions for better service and training, allowing teams to handle communications more efficiently and improve customer experience. VoIP Connection 4.7 (142) 64.08% of 142 reviewers that rated this feature as important or highly important Place/receive calls through voice over IP connection Call Routing 4.5 (235) 64.68% of 235 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Monitoring 4.7 (330) 83.03% of 330 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Center Management 4.7 (321) 77.26% of 321 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Recording 4.8 (321) 77.26% of 321 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Caller ID 4.7 (267) 79.40% of 267 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Ringover 104 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Agents can view and manage all customer requests and interactions. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audio/Video Conferencing System that automatically dials calls A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Tickets are automatically assigned to specific agents based on predefined rules Distribute/route/connect calls Dials outbound calls automatically A call center that both makes and receives calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Track and report on call outcomes Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Schedule date and time for callbacks/follow-up calls or reminders Highlight specific time marks for annotation and review purposes Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Voice conversion to text Transfers live calls to other agents Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. Identify the number and contact information of a caller before answering the phone Store caller information within an accessible database Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Provides a channel for team members to share AI models, media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Create, edit, preview, and send faxes electronically Digitally sign online documents Monitor and track what your employees are doing Access names, contact information, and roles of employees in a centralized repository Predefined actions automatically performed on the occurance of specific events Public or private sharing of digital files such as documents, audio/video, images, and more For Cloud-based phone system that sends and receives calls via the internet. Group messaging lets multiple people carry on a group conversation A call center that primarily receives calls, typically customer service focused Identify which applications need to exchange data and enable these data connections Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Manage contacts across multiple mailing lists Ability to chat online in real time Agents choose who to call and when Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Two-way actions and communication between multiple users in real time Record the audio of phone conversations for quality assurance purposes Transmit voice and other information digitally A call center that primarily makes calls, typically sales focused Telephone system that allows users to connect internally as well as place and receive external phone calls System automatically dials the next number on the contact list after the previous call ends Set of pre-recorded messages for candidates that can be shared before, during and after the video interview Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Record live video calls to play later Access work applications remotely, for when working away from the office and/or traveling Provide support to your customers and employees remotely over a shared network Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Automatically record calls at predetermined times Digitally share screen view with others Categorize emotions expressed and identify if they are positive, negative or neutral Allow users to access multiple services after entering their login credentials once Enables the connectivity to send and receive calls over the internet Send promotional campaigns or transactional messages via text messages Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Use your computer as a phone device to make calls over the internet Attach digital tags to documents and assets for identification, search, or monitoring purposes Turns text into natural sounding speech Set up connections to third-party platforms to improve business processes Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Record and playback video calls Chat with your counterparts over the video in real time Connect with meeting participants remotely over video Voice messages are stored online and accessible via a visual interface Computer-based system that allows users to send and receive voice messages Transcribe voicemail audio messages to written text that is sent over email Place/receive calls through voice over IP connection A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.7 (884) 4.7 Based on 884 reviews ## Pricing Value for money 4.5 (795) Free Trial [View pricing plan details](https://www.capterra.com/p/169627/RingOver/pricing/) Smart $29.00 Per User,Per Month It includes: - Unlimited calls to 90 destinations - Local number from 43 countries - Mobile, web, and desktop applications - IVR and Call Forwarding - Call Logs and Recordings - Click-To-Call - Video Conferencing - Instant Messaging - API Access Power $54.00 Per User,Per Month It includes: - Local number from 65 countries - Advanced IVR - 2 Integrations - Advanced Analytics - Coaching - Webhooks Access Advanced $64.00 Per User,Per Month It includes: - Call Campaigns - Power Dialer - Call Scripts - Voicemail Drop - Local Presence Dialing - 3 Integrations - Single Sign-On Value for money 4.5 (795) 4.5 Based on 795 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (815) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (815) 4.6 Based on 815 reviews ## User reviews Overall rating 4.7 Based on 884 reviews Filter by rating 5(699) 4(147) 3(17) 2(5) 1(16) Mentioned topic Sorted by most recent Amelle G. transport de marchandises et déménagement Transportation/Trucking/Railroad ### "100 % satisfait" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 Nous sommes très satisfaits du service proposé par Ringover. La solution est simple d’utilisation, fiable et nous permet d’améliorer notre gestion des appels au quotidien. L’accompagnement de l’équipe est également très apprécié, avec un service réactif et professionnel. Une solution que nous recommandons sans hésitation ! Pros La simplicité d'utilisation, l'efficacité de la solution et la réactivité des équipes. Un excellent service client et une expérience très satisfaisante. Cons Nous n'avons pas identifié de point négatif particulier. Notre expérience avec Ringover est très positive et le service répond pleinement à nos attentes. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CB Carine B. PDG Human Resources ### "Avis RINGOVER" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2026 Pros Nous utilisons RINGOVER depuis plusieurs années déjà et recommandons cette solution très intuitive pour des structures en recherche d'agilité Cons Quelques problèmes de connexion au début de l'expérience mais au fil des années ces problèmes sont totalement résolus. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 21, 2026 Bonjour, Merci pour votre retour. Nous sommes ravis que Ringover vous accompagne depuis plusieurs années et que la solution réponde à vos besoins au quotidien. Nous sommes également heureux de savoir que les difficultés rencontrées au début ont été résolues et que votre expérience est désormais pleinement satisfaisante. Merci pour votre confiance et votre recommandation. L’équipe Ringover VM Victoria M. Commerciale Retail ### "Ringover : un vrai gain de temps au quotidien pour notre équipe" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2026 \> Notre expérience globale avec Ringover est très positive. La solution répond parfaitement à nos besoins quotidiens en matière de téléphonie et nous permet d’être plus efficaces dans notre organisation commerciale. L’application est intuitive, fiable et simple à prendre en main, notamment grâce à l’accompagnement des équipes Ringover lors du déploiement avec des démonstrations et des formations adaptées. > > L’intégration avec \*\*Pipedrive\*\* est un véritable atout, car elle nous fait gagner énormément de temps dans le suivi de nos appels et de nos clients. Nous apprécions également beaucoup la réactivité du support : même lorsqu’un problème survient (ce qui reste rare), l’équipe est très disponible et trouve rapidement une solution. > > Quelques fonctionnalités, notamment les retranscriptions et résumés automatiques, pourraient encore être améliorées, mais l’expérience reste globalement très satisfaisante et nous recommandons Ringover. Pros \> Ce que nous apprécions le plus chez Ringover, c’est avant tout la qualité de l’accompagnement et la réactivité des équipes. Dès la mise en place, nous avons été très bien accompagnés avec des démonstrations et des formations qui nous ont permis de prendre rapidement l’outil en main. > > L’application est également très intuitive, complète et agréable à utiliser au quotidien. L’intégration avec \*\*Pipedrive\*\* est un véritable point fort : elle nous permet de centraliser nos appels, d’avoir un meilleur suivi de nos échanges clients et surtout de gagner énormément de temps en évitant de nombreuses actions manuelles. > > Enfin, même lorsque nous rencontrons un problème (ce qui reste très rare), le support est toujours très réactif et efficace pour nous accompagner rapidement. C’est cette combinaison entre un bon outil et un excellent service client qui fait vraiment la différence. Cons \> Le principal point d’amélioration concerne les fonctionnalités liées aux retranscriptions et aux résumés automatiques. Nous les utilisons occasionnellement, mais elles manquent encore de précision et ne sont pas toujours suffisamment fiables pour être utilisées sans vérification. Certains échanges ou termes spécifiques peuvent être mal retranscrits, ce qui limite leur intérêt au quotidien. > > Nous aimerions également avoir la possibilité d’envoyer directement des \*\*photos, vidéos et fichiers joints via les messages Ringover\*\*, ce qui rendrait l’outil encore plus complet. > > En dehors de ces points, nous sommes globalement très satisfaits de la solution, notamment grâce à la qualité du support et à la réactivité des équipes lorsque nous avons besoin d’aide. Switched from [Aircall](https://www.capterra.com/p/184709/Aircall/) Nous avons changé car notre solution précédente, Aircall, ne répondait plus totalement à nos besoins et à nos attentes en termes de fonctionnalités, d'accompagnement et de flexibilité. Ringover nous apporte une solution plus complète, avec une meilleure prise en main, un accompagnement plus personnalisé et des fonctionnalités mieux adaptées à notre utilisation quotidienne. La synchronisation avec notre CRM, notamment Pipedrive, est également un vrai plus pour notre suivi commercial. Au-delà de l'outil en lui-même, la disponibilité et la réactivité des équipes Ringover font une vraie différence par rapport à notre expérience précédente. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 17, 2026 Bonjour, Merci pour votre retour très complet. Nous sommes ravis que Ringover réponde à vos besoins et que la simplicité d’utilisation, les intégrations ainsi que l’accompagnement de nos équipes vous permettent de gagner en efficacité au quotidien. Nous prenons également en compte vos remarques concernant les retranscriptions automatiques et le partage de fichiers afin de continuer à faire évoluer la solution. Vos retours sont précieux et contribuent à l'amélioration continue de notre produit. Merci pour votre confiance et votre recommandation. L’équipe Ringover Thibault V. CSM Internet ### "Simple à prendre en main et fiable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2026 J'utilise Ringover tous les jours et j'en suis très satisfait. L'outil est simple à prendre en main, fiable et s'intègre parfaitement à mon CRM. C'est un vrai gain de temps au quotidien. La qualité des appels est au rendez-vous et l'utilisation est fluide. Je le recommande sans hésiter. Pros Facile à installer et à utiliser. Qualité des appels fiable. Bonne intégration CRM qui me fait gagner du temps au quotidien. Interface intuitive et tout fonctionne de manière fluide. Cons Jusqu’à présent, je n’ai rencontré aucun problème majeur avec Ringover. Le service répond bien à mes besoins. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2026 Bonjour, Merci pour votre retour détaillé. Nous sommes ravis que Ringover réponde pleinement à vos besoins et que la simplicité d’installation, la qualité des appels, les intégrations et la fluidité de l’outil vous apportent un réel gain de temps au quotidien. Merci pour votre confiance et votre recommandation. L’équipe Ringover AN Anonymous User Senior Customer Success Manager Program Development ### "Très bien ! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 2, 2026 Pros J'utilise Ringover tous les jours dans le cadre de mon travail et j'en suis satisfait. L'outil est simple à prendre en main, la qualité des appels est bonne et les fonctionnalités répondent bien à mes besoins au quotidien. L'intégration avec nos autres outils est un vrai plus et permet de gagner du temps. C’est une solution très fiable qui facilite la gestion des appels. Cons Il n'y a pas d'aspects particuliers du produit Ringover que je n'apprécie pas. Rien à signaler actuellement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2026 Bonjour, Merci pour votre retour détaillé. Nous sommes ravis que Ringover vous accompagne efficacement au quotidien et que la simplicité d’utilisation, la qualité des appels, les fonctionnalités et les intégrations répondent à vos attentes. Merci pour votre confiance. L’équipe Ringover NC Nefise C. Téléconseillère Wholesale ### "Très satisfaite de Ringover" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2026 La qualité des appels est très bonne, ce qui améliore nettement l’expérience aussi bien pour nous que pour les clients. Au-delà de l’outil en lui-même, j’apprécie beaucoup la réactivité du support en cas de besoin, toujours disponible et efficace. C’est une solution fiable, moderne et parfaitement adaptée à notre métier. Je la recommande sans hésitation Pros la gestion des appels est beaucoup plus fluide et agréable. L’interface est intuitive, facile à prendre en main, et permet de gagner un temps précieux au quotidien Cons Je n'ai constaté aucun inconvénient jusqu'à présent et je suis pleinement satisfaite de l'utilisation de Ringover Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 1, 2026 Bonjour, Merci pour votre retour détaillé. Nous sommes ravis que Ringover vous apporte une expérience fluide au quotidien et que la simplicité d’utilisation, la qualité des appels ainsi que la réactivité de notre support répondent à vos attentes. Merci pour votre confiance et votre recommandation. L’équipe Ringover NR Nicole R. Directrice Générale Real Estate ### "Collaboration Ringover" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 25, 2026 Six ans avec Ringover, et nous recommandons sans hésiter. C'est un outil solide, évolutif, bien supporté, qui a su s'imposer dans notre organisation multi-sites. La relation avec les équipes est professionnelle et le produit tient ses promesses dans le temps. Une référence française dans la téléphonie d'entreprise. Pros La fiabilité de la solution sur la durée, nous l'utilisons depuis 2019 et n'avons jamais eu à remettre en question ce choix. L'évolution continue de la plateforme est également un vrai point fort : nouvelles fonctionnalités, intégrations, gestion des flux d'appels et du SVI… Ringover s'adapte et grandit. Enfin, le fait d'avoir un outil 100 % français, capable de concurrencer sérieusement les géants américains qui dominent ce marché, est une vraie valeur ajoutée pour nous. Cons Peu de reproches après 6 ans d'utilisation. Le seul bémol concerne l'accompagnement commercial des clients fidèles, on aimerait davantage sentir que notre ancienneté est valorisée, gestes commerciaux, suivi proactif, offres de fidélisation… Ce sont des détails, mais dans une relation longue durée, ils comptent. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor June 30, 2026 Bonjour, Merci pour votre retour détaillé et pour votre confiance depuis 2019. Nous sommes ravis que Ringover continue de répondre à vos besoins et accompagne durablement votre organisation grâce à sa fiabilité, son évolution continue et ses fonctionnalités. Nous prenons également en compte votre remarque concernant l’accompagnement des clients de longue date. Vos retours sont précieux et nous aident à faire évoluer notre approche afin d’offrir la meilleure expérience possible. Merci encore pour votre confiance et votre recommandation. L’équipe Ringover AK Aude K. CSM Computer Software ### "L'outil est simple à prendre en main, fiable et facilite la gestion des appels. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 24, 2026 Pros J'utilise Ringover au quotidien au service client. L'outil est simple à prendre en main, fiable et facilite la gestion des appels. Très satisfaite de l'expérience. Cons a configuration initiale de certaines intégrations a demandé un peu d'adaptation, mais une fois en place, tout fonctionne bien. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 26, 2026 Bonjour, Merci pour votre retour. Nous sommes ravis que Ringover vous accompagne efficacement au quotidien et que la simplicité d’utilisation ainsi que la fiabilité de la solution répondent à vos attentes. La configuration initiale de certaines intégrations peut effectivement demander un court temps d’adaptation. Nous restons mobilisés pour accompagner nos utilisateurs à chaque étape. L’équipe Ringover EL Epaphrodite L. conseiller clientèle Management Consulting ### "avis sur l'application " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 5, 2026 expérience positif pour le moment c'est un outil de travail adapter a la mission que nous faisons merci Pros les paramétrages de l'application et la facilite d'utilisation de l'outil qui est facile à comprendre Cons y'a rien a dire pour le moment nous sommes en face teste tous fonctionne plus tôt bien pour le moment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 9, 2026 Bonjour, Merci pour votre retour. Nous sommes ravis que la simplicité d’utilisation et les possibilités de paramétrage de Ringover répondent à vos attentes. C’est également un plaisir de savoir que vos premiers retours sont positifs et que la solution s’adapte bien à votre activité. L’équipe Ringover MI Myrtille Ida G. Setter Telecommunications ### "Très belle expérience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2026 Facilité à passer mes appels , voir les messages et appels manqués ou autre , en bref une utilisation simple et efficace. Pros Possibilité de passer les appels de façons manuelle et automatique . Vous pouvez voir les appels manqués répondeur et autres , et une facilité de réglage des paramètres Cons À part le changement de mail pour le compte d'utilisation de l'application Aucun aspect tout était fluide et simple d'utilisation, je n'avais pas de soucis de connexion ou encore moins des difficultés à passer mes appels . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Bonjour, Merci pour votre retour détaillé. Nous sommes ravis que la simplicité d’utilisation, la gestion des appels et des messages ainsi que les possibilités de paramétrage répondent à vos besoins au quotidien. Nous prenons également en compte votre remarque concernant la gestion du changement d’adresse e-mail afin de continuer à améliorer l’expérience utilisateur. L’équipe Ringover [View all Reviews](https://www.capterra.com/p/169627/RingOver/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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