Average Ratings

4 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

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About Netsmart Homecare

A fully integrated home health EHR that brings together the tools you need to manage your organization and improve quality of care.


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Netsmart Homecare Features

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Netsmart Homecare Reviews Recently Reviewed!

Netsmart

Aug 09, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Comments: When Netsmart took over Allscripts, there were some positive changes and I am sure in the upcoming months they will do more- they are heading in the right direction

Pros: Customer service people have been great for the most part- especially when an issue gets to the 2nd and 3rd levels They purchased DeVero

Cons: 1. Not cloud based 2. Clinicians need to sync 3. Expensive 4.Charged by users not by census 5. Their scanning package was too expensive for a small agency to even consider

Easy to use

Feb 10, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality

Comments: This software is well organized and easy to use. Has some functionality I wish would work better but mostly positives.

Horrible.

Jan 11, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: This software leads to over a 50% attrition rate for a home health care company I contracted with. The model is simple: give away a free version with an almost intentionally poorly designed interface that is completely counterintuitive and goes against the most basic principals of software interface design. Then charge for "tech support" for implementation. Then sell the data sets that are more valuable than the person's time who put them in.

Pros: Not having to use it for more than 2 weeks.

Cons: The completely counterintuitive interface.

Recommendations to other buyers: Don't waste your time.

Allscripts

Dec 15, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: This software is easy to learn and easy to use. use. We were on a DOS system and still use paper charts.