Who Uses This Software?

ABM Loyalty software is suitable for all B2B and B2C companies where there is a need to develop customer relationships

Average Ratings

2 Reviews

  • 5 / 5

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • ABM Cloud
  • abmcloud.com/en
  • Founded 2009
  • Estonia

About ABM Loyalty

The aim of the system increase in income, profit and market share. Building friendly relations with buyers, possibility of direct communication, new client attraction, researches on behavior and preferences based on transparent data. Implementation of own specific loyalty program for a retail chain, online stores or Organization of Coalition, Partner Bonus Loyalty Program with the ability to connect other partners to the program network.

ABM Loyalty Features

  • Corporate Memberships
  • CRM
  • Customer Activity Tracking
  • Discount Management
  • Gift Card System
  • Loyalty Card System
  • Member Portal
  • Membership Management
  • No-Card Loyalty System
  • Referral Tracking
  • Rewards Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

ABM Loyalty Reviews Recently Reviewed!

1 We successfully use the ABM Loyalty for is a program of encouraging customers "LOTOK Family"

Nov 17, 2017

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Pros: 1. Cloud-based CRM system for managing the program and settings of rewards.

2. The site was developed and integration was carried out with the personal cabinet of the Participant (client) of the Loyalty program www.lotok.ua

3. Participant's tool - a plastic card with bar codes EAN 13 and QR code.

4. Mobile app, wallet (iOS, Android).

5. Integration with iBox self-service terminal networks.

6. Single channel (omni channel) for correct data collection and interaction with the participants of

the program.

7. Integration with the cash software.

Cons: Previously, our stores provided customers with discounts. This howled is not profitable for our retail chain. ABM Loyalty is a bonus loyalty program. It was difficult for us to adjust to the bonus program.

Overall: The total number of issued bonus cards is more than 120,000 participants. Increase in the average check by 20%. Increase in the average number of positions in the check.

The "LotOK" chain, in addition to the key card, provides the special keychain to the main card, which allows the entire family to accumulate additional funds on the account. Participants present their key card or keychain at the POS before each purchase and automatically accumulate points to their account. For each 1 (one) hryvnia paid in the retail chain, the Participant receives 1 (one) "OK". After the payment (cash or bank cards), the check indicates the number of accumulated "OK" in the form of an integer

Wide possibilities for bonus/loyalty program operations

Nov 01, 2018

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not

Pros: High rate of processing, campaigns and analytics adjustment

Cons: Longer order of upgrades cause longer expectation time for some crucial updates

Overall: Client base update (Actualization) due to mobile phone number binding. New capabilities in terms of analytics and promo campaigns