--- title: "Leapsome Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Leapsome the right Human Resources solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/169660/Leapsome/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Leapsome 4.6 (132) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Leapsome Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews Beatrice K Marketing SpecialistEnvironmental Services, 11 - 50 employeesUsed the software for: Less than 6 months. “What I like most about Leapsome is that for an HRIS system you have everything at your finger tips of HR and your employees.“ August 11, 2026 EA Estrella A Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “The notification controls feel cluttered, and custom goal tracking can have a bit of a learning curve when connecting non-standard engineering metrics.“ August 24, 2026 CJ Chris J Project DirectorConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Furthermore, the Leapsome app offers an additional useful feature, especially for employees who need to request leave due to illness.“ August 25, 2026 SS Sandeep S CFOBiotechnology, 11 - 50 employeesUsed the software for: 1-2 years. “Pricing structure doesn't work well for midsize teams - paying per module vs. all-access becomes expensive quickly at 40+ employees.“ December 17, 2025 MA Moustafa A IT ManagerRetail, 10,001+ employeesUsed the software for: 1-2 years. “Leapcome also enables the enterprise to implement L&D strategies very effectively, with the individual development plans and goal tracking features, it empowers the employees to take charge of their career growth.“ December 24, 2024 SS Sandeep S CFOBiotechnology, 11 - 50 employeesUsed the software for: 1-2 years. “Setup required significant upfront effort to get review templates right, and iterating on questions across versions was clunky.“ December 17, 2025 Np Nisha p BDEInformation Technology and Services, 2 - 10 employeesUsed the software for: I used a free trial. “Flexibility and Customization: Leapsome offers a range of features, some users feel there's room for more customization in areas like OKR configurations and automated messaging.“ May 12, 2025 EM Eugene M CTO and Co-FounderInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Additionally, I dislike how many times you have to click before viewing a brief history of someone's previous goals.“ March 8, 2026 ## Showing most helpful reviews Showing 1-25 of 132 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tanu A. Support Analyst Used the software for: 1-3 years ### "Leapsome Makes Training, Feedback, and Self-Reviews Easy" November 4, 2026 5.0 As a user I appreciate the AI Review Coach for summarizing feedback, drafting responses, and helping manager prepare for calibration meetings. It makes the review process feel more organized and easier to manage. Pros Leapsome is helpful for providing training materials and certifications for employees. It also helps with collecting feedback and reviews. I find it to be a good tool for writing self-reviews as well, especially during appraisal cycles in a corporate setting. Cons Leapsome is a nice app, and I don’t really see any downsides to it. So far, there’s nothing in particular that I dislike. Review Source Haraprasad R. ### "Easy-to-Navigate Performance Management with Transparent Goal Tracking" November 3, 2026 4.5 I use Leapsome for performance management and setting goals. It improves communication with my manager and management, making it more transparent and structured. I like its performance reviews, goal tracking, easy navigation, and organized interface. Pros I use Leapsome for performance management and setting goals, and it’s great. I like that it improves communication with my manager and management and makes it more transparent and structured. Easy navigation is the most important thing I like, and I like the performance reviews, goal tracking, and organized interface. The initial setup was very easy. Cons I haven’t found anything that needs improvement so far, though I’d like more customization options and improvements to the AI. Review Source Parth B. Consultant Used the software for: Less than 1 year ### "Comprehensive Platform for Feedback, Self-Assessments, and Goal Tracking" November 2, 2026 4.5 It solves the problem of having to organise work-related feedback, coaching calls, ratings, and goals by bringing everything together in one platform. Pros It’s a comprehensive tool that our organisation uses to share feedback, complete self-assessments, and set as well as track goals. Overall, it’s a helpful platform for both receiving and giving feedback. Cons Although it’s quite comprehensive, it can feel a bit less intuitive to use. Review Source SJ H. General Manager Used the software for: Less than 1 year ### "Convenient Data Collection Made Easy" October 27, 2026 5.0 It’s easy to collect feedback from my colleagues, and it has saved me unnecessary time. Pros It is Convenient to use, and collect data. Cons Sometimes it’s hard to find certain categories, and the interface could use an upgrade to make navigation easier. Review Source Mykhailo D. ### "Intuitive Goal Tracking, but Reminders Could Be Better" October 26, 2026 4.5 Leapsome makes it easier for me to set goals and track progress. Pros I like that Leapsome makes setting goals and tracking progress easier. I like its intuitive UI and easy-to-understand workflow. I also like the goal reminders and clear visibility into how goals are connected across the team. Cons I’d like more options for tracking goals and setting reminders, including a monthly reminder to review goals and update my progress. Review Source J T. ### "Easy Performance Reviews, Though Navigation Could Improve" October 22, 2026 2.5 Leapsome makes it easy for me to connect with my manager, leave feedback for the company, and review my performance. I can also use learning modules, and its interactive diagrams help me understand and share more complicated information with my manager. Pros I find Leapsome easily accessible and pretty seamless, with a clean, easy-to-use interface. It makes it easy to connect with my manager, leave feedback, and review my own performance. The learning modules are easy to access and understand. I like that it’s easy to use in Slack, and the interactive diagrams help me visualize information, understand more complicated subjects, and communicate and share things with my manager. Getting set up was very easy—I just logged in with Google. Cons I think Leapsome could be easier to navigate. Review Source Roberto G. Consultor de implementação Used the software for: Less than 1 year ### "Structured Learning Path with Intuitive, Easy-to-Use Tools" October 22, 2026 5.0 Organizing and consulting the amount of information in only one place benefits a lot the users at the company. Pros The structured learning path and the instinctive and easy way to use the tool. The amount of sections are very useful. Cons I could not find anything I don't like in the tool in general. Review Source Kelsey M. Director of Anti-Trafficking and Child Exploitation Used the software for: 1-3 years ### "Meeting Notes That Carry Over and Make Team Praise Easy" October 19, 2026 4.5 Allowing for automatic feedback in a localized place instead of getting lost in emails. Allows for employee reviews and feedback to be documented and saved and takes away the stress of confidentiality and remembering where things were saved. Pros The ability to provide meeting notes that carry from meeting to meeting. I also really enjoy being able to give praise to team members who are doing an incredible job that can be celebrated by everyone at the organization Cons Having to manually add meetings versus more plugins that already sync with outlook calendars. This software is great for internal meetings but less helpful for meetings that are occurring outside of the organization Review Source Waqar A. Senior Android Engineer Used the software for: 5+ years ### "Clean, Intuitive All-in-One Performance Management That Saves Time" October 16, 2026 5.0 Leapsome solves the challenge of having performance reviews, feedback, goals, and employee development spread across different processes and tools. Having everything in one place makes it easier to track progress over time, understand expectations, and prepare for meaningful conversations with managers and colleagues. It also creates a more structured approach to giving and receiving feedback, rather than relying only on occasional or informal conversations. For me, the biggest benefit is having a clear history of feedback and development that I can refer back to and use to identify areas where I’m doing well and where I should focus on improving. Pros What I like most about Leapsome is how it brings performance reviews, feedback, goals, and employee development into one place. The UI is clean and intuitive, which makes things like giving peer feedback or completing review cycles straightforward without needing much guidance. The integrations also help make it part of the normal workflow rather than another tool that needs to be checked separately. Performance has been reliable in my experience, and having feedback, goals, and previous reviews centralized saves time and provides useful context for conversations with managers and colleagues. From an ROI perspective, I think the biggest value is reducing the administrative overhead around performance management while making development and feedback more structured. The onboarding experience is easy to follow, and I haven’t needed much support to understand how to use the platform. I also like the direction of the AI capabilities, particularly where they can help structure or improve feedback while still leaving the actual content and judgment with the person writing it. Cons One area I think Leapsome could improve is making some workflows feel less complex. While the overall UI is clean, certain areas—especially during larger review cycles—can involve several steps and it is not always immediately obvious where to find a specific piece of feedback, goal, or historical information. Notifications can also become a little noisy when several activities are happening at the same time. I’d also like to see deeper integrations so more actions can be completed directly from the tools people already use every day. The AI features are useful, but they could become more context-aware—for example, helping connect previous feedback, goals, and progress over time rather than mainly assisting with individual pieces of content. Performance has generally been good, although some information-heavy pages can occasionally feel slower than expected. Overall, these are mostly usability and workflow improvements rather than major issues with the platform. Review Source R Reviewer Freelancer Used the software for: Less than 1 year ### "Piattaforma super completa per obiettivi e feedback, ma forse troppo "corporate"" September 21, 2026 4.0 Un software potentissimo e strutturato per le aziende che vogliono far crescere i dipendenti e mantenere tutto organizzato. Per uno stage, un lavoretto o un team molto piccolo è quasi esagerato e rischia di aggiungere burocrazia inutile, ma ti dà un'ottima infarinatura di come funzionano le vere dinamiche aziendali moderne e la gestione delle performance. Pros Ho avuto modo di usarlo per tenere traccia delle attività e degli obiettivi durante un periodo di stage/progetto universitario. È fantastico per avere sempre chiaro cosa ci si aspetta da te e ricevere feedback costanti dai tutor o dai colleghi. Il sistema per preparare i meeting 1-a-1 e aggiornare i progressi aiuta a non sentirsi abbandonati e a capire se si sta lavorando nella direzione giusta, mantenendo tutto tracciato nero su bianco. Cons Tutta questa impostazione rigidamente basata su obiettivi chiave (OKR) e valutazioni continue può mettere un po' di ansia da prestazione se non si è abituati alle dinamiche aziendali. L'interfaccia è stracolma di moduli diversi (sondaggi, recensioni a 360 gradi, piani di sviluppo) e per un utente alle prime armi, o per chi fa un tirocinio breve, risulta un po' dispersiva all'inizio. Review Source Alejo L. Team & People Lead Used the software for: 1-3 years 5.0 November 6, 2026 AI summary based on a full review The all-in-one nature of the tool has allowed the company to eliminate the need for multiple applications, simplifying their workflow. So far, the reviewer has not experienced any limitations or issues with the product. Log in to unlock the full review, detailed ratings, and pros & cons Theo G. Junior Product Engineer 4.0 November 4, 2026 AI summary based on a full review Leapsome provides a user-friendly platform for managing team schedules and booking time off, making it easy to check coworkers' availability. The review does not mention any drawbacks, indicating a positive overall experience. Log in to unlock the full review, detailed ratings, and pros & cons Zeynep B. Senior PMM Used the software for: 1-3 years 5.0 November 3, 2026 AI summary based on a full review Leapsome enhances performance review processes by centralizing feedback and making it easier to recognize team contributions. Some users may find the initial notification settings a bit excessive until they are customized to fit their needs. Log in to unlock the full review, detailed ratings, and pros & cons Marcus W. Assistant Manager 5.0 November 2, 2026 AI summary based on a full review Leapsome offers a straightforward interface that facilitates staff feedback collection, which is beneficial for engagement. On the downside, the navigation of scores to represent different drivers is somewhat difficult. Log in to unlock the full review, detailed ratings, and pros & cons Luz G. Senior manager of Human Resources 5.0 October 31, 2026 AI summary based on a full review Leapsome significantly aids in managing HR tasks for small teams by centralizing information and reducing time spent on routine inquiries. A limitation is the absence of helpful prompts when providing feedback during reviews. Log in to unlock the full review, detailed ratings, and pros & cons Sayantan S. Associate Executive - Research Used the software for: Less than 1 year 5.0 October 30, 2026 AI summary based on a full review This software is easy to learn and offers a seamless onboarding experience thanks to its AI tools. It excels in providing a clear platform for setting and reviewing goals across different organizational levels. Log in to unlock the full review, detailed ratings, and pros & cons Ömer K. AI Engineer 4.0 October 29, 2026 AI summary based on a full review Leapsome simplifies HR processes, allowing for quick management of absence requests and time sheets, which saves users time. Despite its strengths, users may experience intermittent login difficulties. Log in to unlock the full review, detailed ratings, and pros & cons Hucha H. 5.0 October 29, 2026 AI summary based on a full review Leapsome enables effective performance assessments by facilitating feedback from multiple levels of management, which can lead to personal growth. There are no reported issues with the platform, making it a reliable choice. Log in to unlock the full review, detailed ratings, and pros & cons Camille I. Multimedia Designer Used the software for: 1-3 years 5.0 October 28, 2026 AI summary based on a full review This software provides a clean and uncomplicated design that makes it enjoyable to use for evaluations. There are no significant drawbacks reported, as it meets all the user's needs effectively. Log in to unlock the full review, detailed ratings, and pros & cons Mykhailo D. software engineer Used the software for: Less than 1 year 4.5 October 27, 2026 AI summary based on a full review Leapsome provides a practical solution for organizing goals and feedback, which helps improve transparency and alignment within teams. Some users find that certain features lack flexibility and could be more streamlined. Log in to unlock the full review, detailed ratings, and pros & cons Douglas L. Director of GRC Used the software for: 1-3 years 5.0 October 27, 2026 AI summary based on a full review Leapsome streamlines the employee review process, allowing for more in-depth feedback with less time spent on tool navigation. Currently, there are no significant issues that need addressing. Log in to unlock the full review, detailed ratings, and pros & cons Fabio G. E-Commerce Consultant Used the software for: 1-3 years 4.5 October 26, 2026 AI summary based on a full review This software delivers a straightforward user experience that is easy to grasp, which is beneficial for conducting feedback sessions. The reviewer has not experienced any drawbacks during their usage. Log in to unlock the full review, detailed ratings, and pros & cons Mustapha S. Cash Officer 4.0 October 24, 2026 AI summary based on a full review Leapsome simplifies the management of performance reviews and goal tracking, which aids in professional development. However, the navigation and dashboard could be improved for a more user-friendly experience. Log in to unlock the full review, detailed ratings, and pros & cons Zé P. 5.0 October 23, 2026 AI summary based on a full review Leapsome provides a centralized solution for HR needs, which eliminates the need to use multiple platforms. Users have expressed a desire for clearer notifications and customizable alerts to enhance their experience. Log in to unlock the full review, detailed ratings, and pros & cons Charlotte W. Customer Service Specialist 5.0 October 22, 2026 AI summary based on a full review This tool promotes a culture of appreciation among colleagues, making them feel valued. A limitation is that adding tasks necessitates a meeting beforehand, which could disrupt planning. Log in to unlock the full review, detailed ratings, and pros & cons ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.