# Leapsome Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Leapsome the right Employee Engagement solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169660/Leapsome/reviews --- Leapsome 4.6 (97) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 14th, 2026 # Reviews of Leapsome Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews Np Nisha p BDEInformation Technology and Services, 2 - 10 employeesUsed the software for: I used a free trial. “Flexibility and Customization: Leapsome offers a range of features, some users feel there's room for more customization in areas like OKR configurations and automated messaging.“ May 12, 2025 SS Sandeep S CFOBiotechnology, 11 - 50 employeesUsed the software for: 1-2 years. “Pricing structure doesn't work well for midsize teams - paying per module vs. all-access becomes expensive quickly at 40+ employees.“ December 17, 2025 Rosario T Sr. People OpsBanking, 51 - 200 employeesUsed the software for: 1-2 years. “It also provides insightful suggestions and meaningful benchmark to allow my company compare itself with the rest of the industry on the different processes we run.“ October 31, 2025 SS Sandeep S CFOBiotechnology, 11 - 50 employeesUsed the software for: 1-2 years. “Setup required significant upfront effort to get review templates right, and iterating on questions across versions was clunky.“ December 17, 2025 MA Moustafa A IT ManagerRetail, 10,001+ employeesUsed the software for: 1-2 years. “Leapcome also enables the enterprise to implement L&D strategies very effectively, with the individual development plans and goal tracking features, it empowers the employees to take charge of their career growth.“ December 24, 2024 EM Eugene M CTO and Co-FounderInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Additionally, I dislike how many times you have to click before viewing a brief history of someone's previous goals.“ March 8, 2026 JS Jonah S Associate Director - OperationsDesign, 11 - 50 employeesUsed the software for: 1-2 years. “Leapsome has been an excellent tool for supporting team growth and engagement.“ January 15, 2026 AL Adele L DesignerApparel & Fashion, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “It seams like you cannot personalise your task reminder emails (when, how often, etc)“ March 31, 2025 ## Showing most helpful reviews Showing 1-25 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Khallyl A. Data Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Leapsome is characterized by its simplicity and user-oriented design" March 10, 2023 5.0 Pros It's amazing how easy yet impactful it is to monitor employee performance and interact with individuals in you network. Cons Up until now, everything has been smooth sailing and I haven't encountered any problems while using it. Review Source VR Verified Reviewer HRBP Entertainment Used the software for: Less than 6 months ### "A great evolving app for everything HR management. " September 7, 2021 5.0 Pros The sales and customer service from is second to none! They're a developing company, "new" to the market, but they are pushing out new features every month! If you have an issue they're just one ticket away, and reply within 2 hours normally, always helpful. The tool works great too, it makes sense :) Cons I think the performance management feature could use more customisation, but i know they are working on bringing the best features to the biggest amount of users. Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/) Reason for choosing Leapsome Price, customisation, sales process won us over. Review Source AL Adele L. Designer Apparel & Fashion Used the software for: 6-12 months ### "Beautiful interface" March 31, 2025 3.0 I am using it every few month whenever we have a planned round of reviews. The system is simple to understand and the overview of past reviews is great Pros I liked the layout the most: great UI UX design, very intuitive user experience. Cons It seams like you cannot personalise your task reminder emails (when, how often, etc) Review Source KV Kinjal V. Health care Assistant Health, Wellness and Fitness Used the software for: 1-2 years ### "AI powered employment " May 7, 2025 4.0 As per the price it is one of the best software. It is available in many languages. Easy to set up. Pros AI powered platforms that automate and interconnect all HR processes with flexible, design to drive growth. Cheaper Cons provide AI platform that why customers didn’t get the vibe that they want like face to face interaction in HR process. Review Source BM Bramwel M. Food and beverage attendant Food & Beverages Used the software for: 1-2 years ### "The B.O.A.T AND G.O.A.T PLATFORM FOR KEEPING MANAGERS UPDATED" December 13, 2024 5.0 It has been a great experience and it is easy to update my manager on our wins and on the losses Pros The user interface is on top notch It is easy to use It is cost effective It has made our work in the company easy to document feedback with employees Very good customization of survey options The software aims to intergrate everything related with performance,engagement and career management Cons Theres nothing really to dislike about it is sincerely the best Review Source MA Moustafa A. IT Manager Retail Used the software for: 1-2 years ### "A comprehensive platform for performance management and employee growth" December 24, 2024 5.0 is an excellent choice for companies (medium to large size) that are looking to improve the performance management, employee development and engagement. It stands out for its comprehensive feature set, ease of use and ability to drive culture of continuous feedback and growth. Pros 's performance management tools are one of the key strengths about the product, it allows for setting a personalized objectives and key results and regular check-ins. The tools are designed to ensure employees receive continuous feedback and be able to track the progress of the goals. Leapcome also enables the enterprise to implement L&D strategies very effectively, with the individual development plans and goal tracking features, it empowers the employees to take charge of their career growth. The customization and Reporting are great options in Leapsome that allows the enterprise to adapt the platform to fit our specific needs in every department. Cons The pricing is higher compared to other platforms in the market, especially if the enterprise would need to have advanced features, then this will have a huge impact on the total pricing structure. The platform is generally easy to use, however for some departments we noticed that not all the employees were able to fully utilize all of its features. Review Source JH Judy H. Owner Apparel & Fashion Used the software for: I used a free trial ### "Handmade Jewelry " May 12, 2025 5.0 My overall experience was great would highly recommend it to friends Pros Very simple and easy to use the instructions was very easy to understand Cons The loading of the was very slow at uploading customers support was slow Review Source ahA ady haris A. self employed E-Learning Used the software for: I used a free trial ### "User-Friendly Interface and Great Support" December 25, 2024 4.0 What really captivates me is its robust assemblage of software functions. Chief among these is the goal-setting module. If you want your objectives to align seamlessly with those of your teams and organization, then you need to set up not just a set of clear goals but also a conversation around those goals. Pros 's standout quality is its user-friendly interface. Cons A couple of weaknesses could be mentioned, perhaps—the learning curve and the limited mobile app consultation—but I think it’s safe to call a powerful platform for something I like to think more than just a few companies at this point are aspiring to: A culture of continuous improvement, a more engaged workforce, and as some of our friends from Leapsome might put it, “substantial benefits when implemented thoughtfully.” Review Source MP Michal P. Software Engineer Accounting Used the software for: Less than 6 months ### "Leapsome review" May 8, 2025 4.0 Pros The tool uses AI to help with the management of employees. The AI insight helps to fulfill the need for using a product with AI built into it. Cons The UI is modern looking, however I find it a bit difficult to locate the required data. Overall it takes me a little too much time to complete the required tasks. Review Source KC Kim C. CFO Marketing and Advertising Used the software for: 6-12 months ### "A helpful HR Platform " April 23, 2025 4.0 very good but would not recommend for smaller companies. Better for mid to large companies that have to manage the performance and do training Pros simple to use/ease of use is number one. helps with new hire set up and onboarding. helps with performance management Cons some times overwhelming as to what it can do that you do not really use. like a washing machine with too many features Review Source DP Daniel P. Director Photography Used the software for: Less than 6 months ### "Great HR software " May 11, 2025 5.0 It’s been a great experience it’s simple to use and inexpensive Pros It’s been a excellent tool for all my HR team, all in one software Cons It doesn’t have many tools that other platforms offer Review Source AG Ashley G. CEO Accounting Used the software for: Less than 6 months ### "Very good!" May 12, 2025 5.0 Very good experience! Will continue to use and recommend to others Pros Very easy to use! Able to navigate very well Cons There was nothing about the programme I didn’t like Review Source SM Soundariya M. Technical Lead Computer Software Used the software for: I used a free trial ### "Improve Interactions" December 19, 2024 5.0 It Offers powerful platform for improving employee performance and interactions. Pros The 360 feedback and performance review system stands out most and OKRs management tools are fantastic for aligning contribution. The survey provides to improve employee satisfaction. Cons Pricing is higher for small business and startups. Review Source AA Abdul-Gafar A. IT Systems Administrator Computer Software Used the software for: Less than 6 months ### "Useful Performance management tool" November 13, 2024 5.0 Pros I really like the user interface and the way things are set up in Cons can't think of anything negative, it does exactly what it's supposed to do Review Source MN Maryam N. Marketing Coordinator Education Management Used the software for: 2+ years ### "Contribute effectively to enhancing employee capabilities & transparently assessing performance" February 23, 2023 5.0 By constantly monitoring everyone's progress, helped raise productivity across the board. We also benefited greatly from the use of auditing tools in laying out strategies and reaching our objectives. Every survey helps us work together with management to make decisions that enhance productivity. Pros lets us centralize performance management and development, which boosts employee engagement and ensures openness in procedures and audits. We can create and run surveys to help management and staff make the best decisions. It's excellent that we developed ways to exchange remarks between tiers while maintaining privacy. Leapsome enables us to specify who gives feedback, which makes all functional relationships clear to all. We can also organize performance review sessions with line managers to discuss interim plans and goals and formalize observations. Cons There are not many negatives to report, but it seems that integrates with a limited number of programs, which is a hindrance to using it for more functions. Review Source JB Julia B. Communication Designer E-Learning Used the software for: 1-2 years ### "The best app to check meetings, praise and conduct surveys about performance" August 17, 2022 5.0 I really have a boost when using , I love small animations which are popping up when you do an action, I love the colours and the modern design, I am also using it for the meeting notes and agenda. Pros I love the friendly setup of the platform and the simplicity of use, mostly I use it for the praising the colleagues and it does solve a lot regarding giving positive feedback and having mood boost Cons I am not sure how to use the app for the performance tracking, otherwise nothing is lacking Review Source SG Sandra G. Product Support Manager Computer Software Used the software for: 6-12 months ### "A great tool, simple but very powerful. " August 12, 2022 5.0 Pros What I value most about the tool is the simplicity with which you can manage complex issues such as performance review, employee follow-up, objectives, etc. In addition, with you can be relaxed and forget about tracking your tasks because its notifications make your life easier. Thanks to Leapsome we are now closer to our employees, we make career path reviews more professional and efficient, among many other things. In addition, they have a great customer service team. They have a very agile and close attention. I recommend it 100%! Cons It would be interesting if they would allow to make a more detailed company and employee organization chart, to help remote companies to have a centralized site where to see the detail of all the teams and employees. Review Source VA Venkat A. Engineering Director Banking Used the software for: 2+ years ### "Performance Review Powerhouse" August 16, 2022 5.0 Fantastic overall, great tool! Pros Ease of usage is brilliant and employees connect easily as well. Cons UI can be a bit more enriching to attract gen Z's Review Source VR Verified Reviewer COS Education Management Used the software for: 1-2 years ### "Run from this company " April 23, 2024 2.0 Pros Surveys, Reviews, and performance evaluations for tutors. Cons Unfair terms presented for renewal. Beat around the bush to reduce from 100 licenses to 30 licenses, since we are only using about 14. It is unfair because we won't be using it for a whole 3 months during the summer and do not know the certainty of the next school year. Made us lock into another contract without letting us know of a renewal for a whole year. Waste of money. Review Source CS Carlyn S. Team Leader Facilities Services Used the software for: 6-12 months ### "leapsome review" August 22, 2022 5.0 Pros It is user friendly, easy to access and a huge benefit to my day to day tasks. Cons There is nothing that I can fault about the product. Review Source AH Ara H. Devops Computer Software Used the software for: 6-12 months ### "Good experience with leapsome" February 14, 2024 5.0 Very good to use ui easy to get everyone in especially using google sso function Pros Easy to use ui and very good customization of survey options Cons Free trial is too short to understand if its needed for your company or not Review Source VR Verified Reviewer Payroll Specialist Telecommunications Used the software for: 1-2 years ### "Amazing!" August 12, 2022 5.0 Pros It is easy to use it although I use this monthly. Cons For the moment i am not consider that something is wrong. Review Source RR Richa R. Backend Engineer Computer Software Used the software for: 1-2 years ### "Amazing Performance Management System" August 17, 2022 5.0 Pros Ease of browsing feedbacks. Easy management and impressive UI. Cons Nothing as such that I disliked. So far it is good. Review Source SS Shaq S. Customer Support Agent Outsourcing/Offshoring Used the software for: Less than 6 months ### "Quality Product." August 17, 2022 5.0 It has gone well so far. Clear guidelines, ease of access and use. No complaints. Pros I enjoy that I can interact with my reviews in a modern way. My reviews are more like dialogue encouraging improvement rather than a data dump of my performance. Cons There are no missing features from my purview. Review Source HL Heckle L. support Hospital & Health Care Used the software for: Less than 6 months ### "Innovative" August 18, 2022 5.0 It is great. Pros It keeps me on track with all my scores cards. Cons When you open the app or program it is understandable but less appealing to my eyes. Reason for choosing Leapsome n/a Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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