---
title: "Page 3 | Leapsome Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 3 - Is Leapsome the right Human Resources solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/169660/Leapsome/reviews/?page=3"
page_type: "reviews"
language: "en"
publication_date: "2026-10-22"
---

Leapsome

4.6 (102)

[View alternatives](https://www.capterra.com/p/169660/Leapsome/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated October 22nd, 2026

# Page 3 - Reviews of Leapsome

## Showing most helpful reviews

Showing 51-75 of 102 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Aldo B.  
CTO  
Computer Software  
Used the software for: 6-12 months

### "A truly happy customer"

March 4, 2020

5.0

We got into Leapsome from the Goal management angle. We are a Digital Commerce implementation agency; we use Objectives and Key Results (OKRs) and we need a tool to handle the multiple goals we define. We used another one before, which was then bought by a bigger company and shut down. We got really flustered about it, but it was truly a blessing in disguise, as it led us to switch to Leapsome. We found it \*instantly\* better than the previous platform, in absolutely ALL aspects. We ended up very satisfied with the OKRs management and fall in love with the rest of the platform, particularly performance reviews and employee engagement. It is a breeze to understand, it is clear that it has a lot of love and dedication behind, and an utterly talented team working on it, whom unarguably know what they are doing. ALL features are useful, there are no "fillers" here. The team is fantastically helpful, the few times we had some questions or small issues, we got not only answers but actual solutions in no time.

Pros

A heck of a value for your hard-earned dollars. The performance reviews system is second to none in this galaxy, and probably beyond it too. The OKR features are well balanced, in a sweet spot between "too basic" and "too complicated". The platform also covers the so-much-need CFRs (conversations, feedback and recognition) mechanisms without which the OKRs would be useless.

Cons

I promise you that I spent more time thinking about this than about the good things. The pros are clear and evident, but I couldn't find cons, I swear. This says a lot.

Alternatives considered

[Quantive StrategyAI](https://www.capterra.com/p/156365/Gtmhub/)[Weekdone](https://www.capterra.com/p/165423/Weekdone/)

Review Source

MN

Maryam N.  
Marketing Coordinator  
Education Management  
Used the software for: 2+ years

### "Contribute effectively to enhancing employee capabilities & transparently assessing performance"

February 23, 2023

5.0

By constantly monitoring everyone's progress, Leapsome helped raise productivity across the board. We also benefited greatly from the use of auditing tools in laying out strategies and reaching our objectives. Every survey helps us work together with management to make decisions that enhance productivity.

Pros

Leapsome lets us centralize performance management and development, which boosts employee engagement and ensures openness in procedures and audits. We can create and run surveys to help management and staff make the best decisions. It's excellent that we developed ways to exchange remarks between tiers while maintaining privacy. Leapsome enables us to specify who gives feedback, which makes all functional relationships clear to all. We can also organize performance review sessions with line managers to discuss interim plans and goals and formalize observations.

Cons

There are not many negatives to report, but it seems that Leapsome integrates with a limited number of programs, which is a hindrance to using it for more functions.

Review Source

Alejandro N.  
CEO  
Investment Banking  
Used the software for: 6-12 months

### "Una plataforma escalable para RRHH"

June 7, 2024

5.0

En general luego de la primera etapa de pruebas de aciertos y errores si es muy potente.

Pros

Me gusta la forma que integra los objetivos de la empresa con la evaluación de desempeño, la posibilidad de consolidar toda la información clave para el desarrollo del personal.

Cons

La configuración inicial nos ha costado tiempo, el acompañamiento inicial es muy general. Eso ha sido lo más difícil

Switched from

[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

Monday funciona bien pero para otras cosas.

Review Source

SA

Sara A.  
HR Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "good value for money"

December 23, 2022

4.0

It's been a year now since we implemented Leapsome and overall we are satisfied. We still have a long way to go on mastering the tool, and Leapsome still has some developments to have a 5\* rating platform .

Pros

The software aims to integrate everything related with performance, engagement and career management.They try to accomodate all possible use cases, which in most of our scenarios we were able to migrate our manual processes to Leapsome.Overall well thought, with a good % of customization - goals feature is brilliantly designed.

Cons

UI UX could be better.Career paths management/setup could be better designed/have better features. Some limitations to some customization extent but they're welcome to feedback.No way to integrate employee important career data to have a centralized information to managers (for .eg. I can setup attributes to employees but managers cant see them).

Alternatives considered

[Lattice](https://www.capterra.com/p/151676/Lattice/)[HiBob](https://www.capterra.com/p/156106/Hibob/)

Reason for choosing Leapsome

Value for manue

Review Source

VR

Verified Reviewer  
CMO  
Accounting  
Used the software for: 1-2 years

### "solución para la gestión de talento "

August 11, 2023

4.0

Pros

Es sorprendente lo sencillo pero significativo que resulta supervisar el rendimiento de los empleados e interactuar con las personas en tu red.

Cons

La experiencia del usuario podría mejorarse en algunas partes; el proceso de retroalimentación no fue completamente intuitivo la primera vez que lo usamos. - Sería genial tener más personalizaciones para los OKR y más opciones para mensajes automatizados.

Alternatives considered

[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/)

Switched from

[Lattice](https://www.capterra.com/p/151676/Lattice/)[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/)

Por el precio y las funcionalidades

Review Source

FC

Francesco C.  
Ottico  
Medical Devices  
Used the software for: I used a free trial

### "Software professionale"

December 23, 2023

4.0

Buona e positiva e sicuramente continuero' ad usarlo

Pros

Offre sicurezza e affidabilita' ma soprattutto ben organizzato sulla formazione del personale

Cons

Alcune sono sempre migliorabili soprattutto i test di auto-valutazione

Switched from

[Lattice](https://www.capterra.com/p/151676/Lattice/)

Per curiosita' e per il desiderio di provare altro

Review Source

MT

Moustapha T.  
L&D Coordinator  
Financial Services  
Used the software for: 6-12 months

### "Review"

August 16, 2022

4.0

Leapsome is a great tool. As an L&D team member, I use it a lot. Something very interesting for me is that in addition of being a super LMS, thank to Leapsome we can organize meetings and periodical reviews and launch surveys across the company.

Pros

What I like the most is that Leapsome is very is to use. Whether for the Admins or the Employees.

Cons

1- It's too tricky to create assessment forms in the learning paths - You should find an easier way. 2- All Learners should receive a notification when a learning path is updated

Switched from

[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)

Leapsome offers more features and is easier to use

Review Source

EA

Erica A.  
Head of People Operations  
Financial Services  
Used the software for: 1-2 years

### "Great tool with diverse features that make employee engagement simple while requiring little admin"

February 20, 2020

5.0

\- Implementation was fast and simple with flexible onboarding sessions according to our needs. - Always fast replies from customer support. - Suggestions are taken on board fast, and if fast solution is possible it's implemented immediately. - Good user experience with new features being installed frequently.

Pros

\- The review feature that allows me to set up individual and transparent reviews, making the review process much less administrative than before. - The 1on1 feature that encourages employees and managers to organize their discussions beforehand and carries over open talking points to the next meeting. - The set up recurring surveys.

Cons

Not really a con, since I know it's being worked on, just really looking forward to a more realized learning feature that is currently available as a beta version. Also, more features for surveys would be great, i.e. logic functionalities.

Alternatives considered

[Small Improvements](https://www.capterra.com/p/121088/Small-Improvements/)[Workday Peakon Employee Voice](https://www.capterra.com/p/151069/Peakon/)

Reason for choosing Leapsome

Leapsome offers the the best combination of features our company currently needs that the other tools don't offer. Also, knowing that Leapsome is constantly improving their product and customers receive updates quite frequently, makes us look forward to what's to come.

Review Source

MM

Marjo M.  
IT Manager  
Media Production  
Used the software for: 1-2 years

### "Leapsome - Great Features and Very Helpful"

September 7, 2024

5.0

Pros

First, I like that Leapsome easily integrates with other applications. Leapsome makes handling engagement surveys and also onboarding easy. It is also an amazing learning solution.

Cons

I find all features of Leapsome amazing and no complaints.

Review Source

Rosana G.  
teacher and manager  
Education Management  
Used the software for: 6-12 months

### "Gestión de recursos humanos y mejora continua"

April 27, 2023

4.0

Leapsome es una plataforma muy completa y efectiva para la gestión de recursos humanos y el desarrollo de los empleados de una compañía.

Pros

Es muy fácil de usar y ofrece una gran cantidad de herramientas para la gestión de recursos humanos. Es muy útil para la mejora del desempeño y el desarrollo de los empleados.

Cons

La curva de aprendizaje puede ser un poco dura al principio, ya que cuesta hacerse con la herramienta, pero una vez que le coges la dinámica es muy sencillo.

Review Source

KG

Karolin G.  
Team Lead Sales  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Unerlässliches Tool zur Mitarbeiterführung und -ausbildung"

July 26, 2023

5.0

Wir nutzen Leapsome um Mitarbeitende in den Betrieb einzuführen, d.h. es werden Lernwege verschiedenster Art eingestellt um eine einheitliche Ausbildung neuer Kollegen zu gewährleisten. Außerdem verwenden wir Leapsome für Eigenfeedback der Leistungen aber auch um Mitarbeitenden zu bewerten und zu verfolgen. Auch Umfragen erstellen wir über Leapsome.

Pros

Die Bewertung von Mitarbeitern und sich selber, die Darstellung ist einfach und macht z.B. Entwicklungen deutlich.

Cons

Hin und wieder ist das Tool nicht ganz übersichtlich

Review Source

JB

Jeron B.  
Head of People & Organisation  
Computer Software  
Used the software for: 6-12 months

### "Easy to use platform that has helped us build structured feedback processes for professional develop"

December 17, 2019

5.0

Our experience with Leapsome has been excellent. The launch and rollout of the platform was really straightforward thanks to the Personio integration and the easy to follow set up guides. The reaction has been overwhelmingly positive and the platform was well received by everyone in the company. With Leapsome, we now have a platform in place to run scalable people management processes to support our continued growth.

Pros

Leapsome has many options for customisation when setting up the platform and the different processes. The UX is great and I was easily able to set up our 360-degree performance reviews and employee engagement surveys myself without any additional support. Rolling out new performance management processes with Leapsome has meant that our employees now get the feedback they need for their professional development and we’re able to measure the impact of these changes. We’ve already seen an improvement in some of the key employee engagement metrics since the launch.

Cons

I haven’t found anything to be a problem. The platform is constantly improving and getting better so there are always new features being added that I’m looking forward to exploring.

Review Source

VK

Vicki K.  
Head of People, Culture & Learning  
Computer Software  
Used the software for: 2+ years

### " Leapsome has helped us build a great structure for our quarterly feedback processes"

February 26, 2020

5.0

We initially wanted to implement a 360-degree feedback process at Opinary. We were already doing quarterly employee satisfaction surveys and we realised from our employees that they required more feedback on their work and performance. I saw that Leapsome was recommended a lot in the HR community and having looked at a range of platforms available, I noticed that Leapsome offers the most comprehensive set of features that we would use as we continue to grow. Having implemented the platform, the level of feedback that is given and received across the company has really increased – people are becoming more self-aware and improving their performance as a result.

Pros

The Leapsome platform has helped us establish clear processes for our quarterly 360-degree reviews, employee satisfaction surveys and goal setting. The platform is really customisable and easily configured to fit with our processes. We actually realised that, in order to set up our processes with Leapsome, we needed to define a number of things internally which was an unexpected benefit. Having thought about how we want to handle the whole topic of feedback within Opinary, we now have a good rhythm and structure with these processes thanks to Leapsome. And the customer support team at Leapsome are really excellent and have helped us whenever needed.

Cons

There is really nothing to dislike. I’m very happy to have chosen Leapsome. The platform is easy to use and if I have ever needed help, the level of customer support received has been exceptional.

Review Source

VR

Verified Reviewer  
Senior HR Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Tolles Feedback Tool"

March 27, 2024

5.0

Alles in allem eine schöne Oberfläche und gut darin zu arbeiten

Pros

Man kann im Tool sehr gute Ziele festhalten und auch den Fortschritt dementsprechend jederzeit immer aktualisieren

Cons

Ich finde es manchmal etwas unübersichtlich und man kommt nicht gleich klar mit allen Funktionalitäten

Review Source

RW

Richard W.  
Business Resiliency  
Computer Games  
Used the software for: 6-12 months

### "Global Manager Use"

August 16, 2022

4.0

I have been using Leapsome for almost 6 months and it has become a valuable resource in my work day.

Pros

The ease of use and integration with my Google calendar and Google mail.

Cons

When my calendar changes, the changes sometimes don't catch up until the next day.

Review Source

VR

Verified Reviewer  
Social Media Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Suitable and efficient for staff feedback"

September 6, 2024

4.0

We have been using it for the entire company for 2 years now and the processes have been established and the workflow has been simplified.

Pros

It is very easy to use. It is particularly useful for HR issues and all information and data are handled clearly. It has made our work in the company easier to document feedback with employees.

Cons

It takes some getting used to at first if you're coming from another tool, but it really goes very quickly.

Review Source

VR

Verified Reviewer  
Senior Growth Marketing Manager  
Human Resources  
Used the software for: 1-2 years

### "A good tool to provide feedback, follow goals/OKRs and do performance reviews"

February 7, 2023

5.0

Leapsome is a great tool to manage performance review and give feedbacks. We moved away from it to track the goal progress because it lacks a bit flexibility.

Pros

As an user I really like the performance reviews and peer review. It allows you to make a complete auto-evaluation and give relevant feedback to your colleague.

Cons

The open task section is kind of messy and not super intuitive.

Review Source

ST

Sumbul T.  
Knowledge Manager  
Human Resources  
Used the software for: 6-12 months

### "A very useful tool for performance management "

August 19, 2022

5.0

It is a useful tool that offers a lot of flexibility for users looking to measure performance against objectives and goals. It can be used daily while still allowing users to track performance for goals.

Pros

Measuring performance becomes easier for teams like ours that are entirely remote. What I particularly like about Leapsome is the way it lets me manage the meeting agendas, keeping track of all objectives decided earlier and the progress on them.

Cons

I would say integrating objectives from different meetings together should be a useful feature to add.

Review Source

VA

Venkat A.  
Engineering Director  
Banking  
Used the software for: 2+ years

### "Performance Review Powerhouse"

August 16, 2022

5.0

Fantastic overall, great tool!

Pros

Ease of usage is brilliant and employees connect easily as well.

Cons

UI can be a bit more enriching to attract gen Z's

Review Source

GV

Gabriele V.  
CFO  
Computer Software  
Used the software for: 6-12 months

### "Leapsome is great value with lots of flexible features"

March 30, 2020

5.0

We grew really quickly over the last few years and our COO wanted to put the right software in place to ensure that we could create a consistent experience across the company. Previously, some managers would run great processes with their teams but as everything was run using Excel and Powerpoint it was not uniform for everyone.

Pros

Before Leapsome, our previous processes were done with Excel and Powerpoint but this led to an inconsistent experience. With Leapsome, we now have a uniform experience for every employee for their annual performance reviews and it has introduced a lot more structure to the way we set and manage our company-wide goals. We’re really happy with the platform and will be making use of the automated probation period reviews soon so that new employees also get good feedback.

Cons

We’re really happy with the platform and anytime we have had any small issues or questions the customer support team has always solved them for us really quickly.

Alternatives considered

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Leapsome

Value for money

Review Source

YB

Yasmin B.  
Group HR Programme Manager  
Financial Services  
Used the software for: 6-12 months

### " We use Leapsome for both strategic planning and performance management"

September 1, 2020

4.0

I’ve already recommended Leapsome to other companies because my experience with the platform has been great. The platform is simple, practical and flexible and is great for any company that wants to have an open culture of feedback and create strategic alignment. We were actually looking for two separate platforms initially - one for our strategic planning and another for performance management. But with Leapsome we now everything in one platform which just makes things so much easier for everyone given how easy it is to use.

Pros

Implementing Leapsome has forced us as a group to be much more deliberate with our strategic planning process. We were previously using Google Sheets for many of our processes and this just created a lack of consistency. Now, for the first time, we have created the transparency and alignment that we should have always had across our teams by using Leapsome to manage all of our goal setting and tracking.

Cons

I let the Leapsome team know about a feature that I would like and they were great openly communicating that it was planned as part of their roadmap. They have made me feel included in helping to shape the platform based on my feedback which is really great.

Review Source

VR

Verified Reviewer  
COS  
Education Management  
Used the software for: 1-2 years

### "Run from this company "

April 23, 2024

2.0

Pros

Surveys, Reviews, and performance evaluations for tutors.

Cons

Unfair terms presented for renewal. Beat around the bush to reduce from 100 licenses to 30 licenses, since we are only using about 14. It is unfair because we won't be using it for a whole 3 months during the summer and do not know the certainty of the next school year. Made us lock into another contract without letting us know of a renewal for a whole year. Waste of money.

Review Source

Pedro L.  
consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Herramienta de gestión del talento"

February 21, 2023

4.0

Es una herramienta que es muy útil a la hora de gestionar el talento de un departamento o compañía.

Pros

Tiene una iterfaz de usuario muy intuitiva. Puedes definirte fácilmente objetivos marcados para cada empleado y ver su desempeño. Proporciona una valiosa información para una eficiente gestión de os recursos humanos.

Cons

De momento en el tiempo que llevamos usándolo no hemos encontrado ningún punto negativo que sea reseñable.

Review Source

AJ

Ashwini J.  
Associate Director - People Operations  
Computer Software  
Used the software for: 1-2 years

### "Leapsome is Awesome"

August 12, 2022

5.0

Good

Pros

Intuitive and easy to use. Deployment is also seamless

Cons

It is all in one color and visually not so fancy

Reason for choosing Leapsome

Fits the requirement

Review Source

CS

Carlyn S.  
Team Leader  
Facilities Services  
Used the software for: 6-12 months

### "leapsome review"

August 22, 2022

5.0

Pros

It is user friendly, easy to access and a huge benefit to my day to day tasks.

Cons

There is nothing that I can fault about the product.

Review Source

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