# Page 3 | Leapsome Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Leapsome the right Performance Management System solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169660/Leapsome/reviews --- Leapsome 4.6 (97) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of Leapsome ## Showing most helpful reviews Showing 51-75 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GF Giorgia F. Office Manager Investment Banking Used the software for: 1-2 years ### " Running review cycles with Leapsome is much smoother than before – and now our employees are actual" March 16, 2020 5.0 We were surprised by how dynamic the platform is, encouraging mutual feedback and review best practices - clearly it’s much more than just a way to digitise administrative processes. The team was consistently supportive throughout, and with their guidance we managed to transfer all our paperwork and processes into the system successfully. Reassuringly we could rely on a single contact person who was always there to help. Because the launch of our new performance review process using Leapsome was so helpful we’re now looking to use further features like Goals, Instant Feedback and 1-on-1 Meetings. We also plan to roll out the platform more widely, bringing it to our branches in other countries. Pros is easy to use and sophisticated with its capabilities. You can set up review cycles super quickly using their best-practice templates, and because it’s always clear to the review participants who is submitting answers and when, employees feel a lot more involved than they did under our previous system (which was one-sided and didn’t encourage reviewees to give much input). Now that employees have to do a self-assessment before receiving a review talk, our participation rate has shot up to 100%. The review answers themselves can be framed numerically or as text, which is great because it means we get a deeper understanding of both individual reviews and each review cycle as a whole. Unlike with our old system, Leapsome gives us a way to view the data in lots of different ways with their analytics features. Cons To be honest, we didn’t encounter the cons we’d anticipated! Some felt reluctant to change our old HR system, which had been in place since around 2000, and as part of the HR team, I wondered if would just overcomplicate a manual system I was familiar with. To our relief, it wasn’t difficult to use Leapsome at all! Our existing employees are very happy with the platform and all our new hires start using it with ease. Review Source Alejandro N. CEO Investment Banking Used the software for: 6-12 months ### "Una plataforma escalable para RRHH" June 7, 2024 5.0 En general luego de la primera etapa de pruebas de aciertos y errores si es muy potente. Pros Me gusta la forma que integra los objetivos de la empresa con la evaluación de desempeño, la posibilidad de consolidar toda la información clave para el desarrollo del personal. Cons La configuración inicial nos ha costado tiempo, el acompañamiento inicial es muy general. Eso ha sido lo más difícil Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Monday funciona bien pero para otras cosas. Review Source SA Sara A. HR Manager Information Technology and Services Used the software for: 6-12 months ### "good value for money" December 23, 2022 4.0 It's been a year now since we implemented and overall we are satisfied. We still have a long way to go on mastering the tool, and Leapsome still has some developments to have a 5\* rating platform . Pros The software aims to integrate everything related with performance, engagement and career management.They try to accomodate all possible use cases, which in most of our scenarios we were able to migrate our manual processes to .Overall well thought, with a good % of customization - goals feature is brilliantly designed. Cons UI UX could be better.Career paths management/setup could be better designed/have better features. Some limitations to some customization extent but they're welcome to feedback.No way to integrate employee important career data to have a centralized information to managers (for .eg. I can setup attributes to employees but managers cant see them). Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/)[HiBob](https://www.capterra.com/p/156106/Hibob/) Reason for choosing Leapsome Value for manue Review Source VR Verified Reviewer CMO Accounting Used the software for: 1-2 years ### "solución para la gestión de talento " August 11, 2023 4.0 Pros Es sorprendente lo sencillo pero significativo que resulta supervisar el rendimiento de los empleados e interactuar con las personas en tu red. Cons La experiencia del usuario podría mejorarse en algunas partes; el proceso de retroalimentación no fue completamente intuitivo la primera vez que lo usamos. - Sería genial tener más personalizaciones para los OKR y más opciones para mensajes automatizados. Alternatives considered [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Switched from [Lattice](https://www.capterra.com/p/151676/Lattice/)[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Por el precio y las funcionalidades Review Source FC Francesco C. Ottico Medical Devices Used the software for: I used a free trial ### "Software professionale" December 23, 2023 4.0 Buona e positiva e sicuramente continuero' ad usarlo Pros Offre sicurezza e affidabilita' ma soprattutto ben organizzato sulla formazione del personale Cons Alcune sono sempre migliorabili soprattutto i test di auto-valutazione Switched from [Lattice](https://www.capterra.com/p/151676/Lattice/) Per curiosita' e per il desiderio di provare altro Review Source MT Moustapha T. L&D Coordinator Financial Services Used the software for: 6-12 months ### "Review" August 16, 2022 4.0 is a great tool. As an L&D team member, I use it a lot. Something very interesting for me is that in addition of being a super LMS, thank to Leapsome we can organize meetings and periodical reviews and launch surveys across the company. Pros What I like the most is that is very is to use. Whether for the Admins or the Employees. Cons 1- It's too tricky to create assessment forms in the learning paths - You should find an easier way. 2- All Learners should receive a notification when a learning path is updated Switched from [TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) offers more features and is easier to use Review Source EA Erica A. Head of People Operations Financial Services Used the software for: 1-2 years ### "Great tool with diverse features that make employee engagement simple while requiring little admin" February 20, 2020 5.0 \- Implementation was fast and simple with flexible onboarding sessions according to our needs. - Always fast replies from customer support. - Suggestions are taken on board fast, and if fast solution is possible it's implemented immediately. - Good user experience with new features being installed frequently. Pros \- The review feature that allows me to set up individual and transparent reviews, making the review process much less administrative than before. - The 1on1 feature that encourages employees and managers to organize their discussions beforehand and carries over open talking points to the next meeting. - The set up recurring surveys. Cons Not really a con, since I know it's being worked on, just really looking forward to a more realized learning feature that is currently available as a beta version. Also, more features for surveys would be great, i.e. logic functionalities. Alternatives considered [Small Improvements](https://www.capterra.com/p/121088/Small-Improvements/)[Workday Peakon Employee Voice](https://www.capterra.com/p/151069/Peakon/) Reason for choosing Leapsome offers the the best combination of features our company currently needs that the other tools don't offer. Also, knowing that Leapsome is constantly improving their product and customers receive updates quite frequently, makes us look forward to what's to come. Review Source Rosana G. teacher and manager Education Management Used the software for: 6-12 months ### "Gestión de recursos humanos y mejora continua" April 27, 2023 4.0 es una plataforma muy completa y efectiva para la gestión de recursos humanos y el desarrollo de los empleados de una compañía. Pros Es muy fácil de usar y ofrece una gran cantidad de herramientas para la gestión de recursos humanos. Es muy útil para la mejora del desempeño y el desarrollo de los empleados. Cons La curva de aprendizaje puede ser un poco dura al principio, ya que cuesta hacerse con la herramienta, pero una vez que le coges la dinámica es muy sencillo. Review Source KG Karolin G. Team Lead Sales Health, Wellness and Fitness Used the software for: 2+ years ### "Unerlässliches Tool zur Mitarbeiterführung und -ausbildung" July 26, 2023 5.0 Wir nutzen um Mitarbeitende in den Betrieb einzuführen, d.h. es werden Lernwege verschiedenster Art eingestellt um eine einheitliche Ausbildung neuer Kollegen zu gewährleisten. Außerdem verwenden wir Leapsome für Eigenfeedback der Leistungen aber auch um Mitarbeitenden zu bewerten und zu verfolgen. Auch Umfragen erstellen wir über Leapsome. Pros Die Bewertung von Mitarbeitern und sich selber, die Darstellung ist einfach und macht z.B. Entwicklungen deutlich. Cons Hin und wieder ist das Tool nicht ganz übersichtlich Review Source JB Jeron B. Head of People & Organisation Computer Software Used the software for: 6-12 months ### "Easy to use platform that has helped us build structured feedback processes for professional develop" December 17, 2019 5.0 Our experience with has been excellent. The launch and rollout of the platform was really straightforward thanks to the Personio integration and the easy to follow set up guides. The reaction has been overwhelmingly positive and the platform was well received by everyone in the company. With Leapsome, we now have a platform in place to run scalable people management processes to support our continued growth. Pros has many options for customisation when setting up the platform and the different processes. The UX is great and I was easily able to set up our 360-degree performance reviews and employee engagement surveys myself without any additional support. Rolling out new performance management processes with Leapsome has meant that our employees now get the feedback they need for their professional development and we’re able to measure the impact of these changes. We’ve already seen an improvement in some of the key employee engagement metrics since the launch. Cons I haven’t found anything to be a problem. The platform is constantly improving and getting better so there are always new features being added that I’m looking forward to exploring. Review Source VK Vicki K. Head of People, Culture & Learning Computer Software Used the software for: 2+ years ### " Leapsome has helped us build a great structure for our quarterly feedback processes" February 26, 2020 5.0 We initially wanted to implement a 360-degree feedback process at Opinary. We were already doing quarterly employee satisfaction surveys and we realised from our employees that they required more feedback on their work and performance. I saw that was recommended a lot in the HR community and having looked at a range of platforms available, I noticed that Leapsome offers the most comprehensive set of features that we would use as we continue to grow. Having implemented the platform, the level of feedback that is given and received across the company has really increased – people are becoming more self-aware and improving their performance as a result. Pros The platform has helped us establish clear processes for our quarterly 360-degree reviews, employee satisfaction surveys and goal setting. The platform is really customisable and easily configured to fit with our processes. We actually realised that, in order to set up our processes with Leapsome, we needed to define a number of things internally which was an unexpected benefit. Having thought about how we want to handle the whole topic of feedback within Opinary, we now have a good rhythm and structure with these processes thanks to Leapsome. And the customer support team at Leapsome are really excellent and have helped us whenever needed. Cons There is really nothing to dislike. I’m very happy to have chosen . The platform is easy to use and if I have ever needed help, the level of customer support received has been exceptional. Review Source VR Verified Reviewer Senior HR Specialist Information Technology and Services Used the software for: 2+ years ### "Tolles Feedback Tool" March 27, 2024 5.0 Alles in allem eine schöne Oberfläche und gut darin zu arbeiten Pros Man kann im Tool sehr gute Ziele festhalten und auch den Fortschritt dementsprechend jederzeit immer aktualisieren Cons Ich finde es manchmal etwas unübersichtlich und man kommt nicht gleich klar mit allen Funktionalitäten Review Source RW Richard W. Business Resiliency Computer Games Used the software for: 6-12 months ### "Global Manager Use" August 16, 2022 4.0 I have been using for almost 6 months and it has become a valuable resource in my work day. Pros The ease of use and integration with my Google calendar and Google mail. Cons When my calendar changes, the changes sometimes don't catch up until the next day. Review Source VR Verified Reviewer Senior Growth Marketing Manager Human Resources Used the software for: 1-2 years ### "A good tool to provide feedback, follow goals/OKRs and do performance reviews" February 7, 2023 5.0 is a great tool to manage performance review and give feedbacks. We moved away from it to track the goal progress because it lacks a bit flexibility. Pros As an user I really like the performance reviews and peer review. It allows you to make a complete auto-evaluation and give relevant feedback to your colleague. Cons The open task section is kind of messy and not super intuitive. Review Source ST Sumbul T. Knowledge Manager Human Resources Used the software for: 6-12 months ### "A very useful tool for performance management " August 19, 2022 5.0 It is a useful tool that offers a lot of flexibility for users looking to measure performance against objectives and goals. It can be used daily while still allowing users to track performance for goals. Pros Measuring performance becomes easier for teams like ours that are entirely remote. What I particularly like about is the way it lets me manage the meeting agendas, keeping track of all objectives decided earlier and the progress on them. Cons I would say integrating objectives from different meetings together should be a useful feature to add. Review Source VR Verified Reviewer Chief Growth Officer Internet Used the software for: 6-12 months ### "Good solution with a few UX weaknesses" October 13, 2021 5.0 Pros \- Enables us to do 360 ° feedback, which was very valuable, and cover a few other areas - We had a smooth sales and onboarding process to - Combining learning and OKRs is a good value proposition to us Cons \- The user experience could be improved on some parts, the feedback process was not fully intuitive the first time we ran it - More customizations for the OKRs, more options for automated messages would be great Alternatives considered [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Review Source GV Gabriele V. CFO Computer Software Used the software for: 6-12 months ### "Leapsome is great value with lots of flexible features" March 30, 2020 5.0 We grew really quickly over the last few years and our COO wanted to put the right software in place to ensure that we could create a consistent experience across the company. Previously, some managers would run great processes with their teams but as everything was run using Excel and Powerpoint it was not uniform for everyone. Pros Before , our previous processes were done with Excel and Powerpoint but this led to an inconsistent experience. With Leapsome, we now have a uniform experience for every employee for their annual performance reviews and it has introduced a lot more structure to the way we set and manage our company-wide goals. We’re really happy with the platform and will be making use of the automated probation period reviews soon so that new employees also get good feedback. Cons We’re really happy with the platform and anytime we have had any small issues or questions the customer support team has always solved them for us really quickly. Alternatives considered [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Leapsome Value for money Review Source YB Yasmin B. Group HR Programme Manager Financial Services Used the software for: 6-12 months ### " We use Leapsome for both strategic planning and performance management" September 1, 2020 4.0 I’ve already recommended to other companies because my experience with the platform has been great. The platform is simple, practical and flexible and is great for any company that wants to have an open culture of feedback and create strategic alignment. We were actually looking for two separate platforms initially - one for our strategic planning and another for performance management. But with Leapsome we now everything in one platform which just makes things so much easier for everyone given how easy it is to use. Pros Implementing has forced us as a group to be much more deliberate with our strategic planning process. We were previously using Google Sheets for many of our processes and this just created a lack of consistency. Now, for the first time, we have created the transparency and alignment that we should have always had across our teams by using Leapsome to manage all of our goal setting and tracking. Cons I let the team know about a feature that I would like and they were great openly communicating that it was planned as part of their roadmap. They have made me feel included in helping to shape the platform based on my feedback which is really great. Review Source Pedro L. consultant Information Technology and Services Used the software for: Less than 6 months ### "Herramienta de gestión del talento" February 21, 2023 4.0 Es una herramienta que es muy útil a la hora de gestionar el talento de un departamento o compañía. Pros Tiene una iterfaz de usuario muy intuitiva. Puedes definirte fácilmente objetivos marcados para cada empleado y ver su desempeño. Proporciona una valiosa información para una eficiente gestión de os recursos humanos. Cons De momento en el tiempo que llevamos usándolo no hemos encontrado ningún punto negativo que sea reseñable. Review Source KP Kamilla P. Junior Recruiter Information Technology and Services Used the software for: 6-12 months ### "Great tool" August 17, 2022 5.0 Pros You can build own questions and create assessments according to questions. Splitting to departments and seeing averages of the answers Cons Might be I am not aware, but if to remove the Head of the departments answers /team leads answers, you cannot sort the answers according to the seniority levels of each vertical. To see what is the common answers of each seniority level within the same position to pull out relevant data Review Source AJ Ashwini J. Associate Director - People Operations Computer Software Used the software for: 1-2 years ### "Leapsome is Awesome" August 12, 2022 5.0 Good Pros Intuitive and easy to use. Deployment is also seamless Cons It is all in one color and visually not so fancy Reason for choosing Leapsome Fits the requirement Review Source AP Anna P. People Operations Team Lead Food & Beverages Used the software for: 6-12 months ### "A must have tool!" August 6, 2020 5.0 The support is very helpful. There is good communication between the assigned contact partner, that is always willing to share best practices. I really like the content (I enjoy the blog!), their philosophy and mission. Pros Overall I find and all its features very useful and supports a full range of activities that are crucial for employee engagement. The meeting feature enabled us to create more organized meetings and follow-ups. Secondly surveys and analytics, gives a great user experience and great insights to actionable feedback. Finally, I really love the fact that Leapsome is living up to their values and is continuously developing and improving. Cons The integration of development talks with Google Calendar, and I would find very useful - implementation of an internal calendar for everyone to have an overview of ongoing or/and scheduled activities: meetings, 1:1, development talks Review Source FR Fernanda R. Customer Experience Specialist Consumer Services Used the software for: 1-2 years ### "Awesome Platform " August 19, 2022 5.0 Very easy to use, user friendly, self explanatory, I love the help chat box! Pros Easy to use, very self explanatory ! Cons n/a Review Source VR Verified Reviewer Product Designer Design Used the software for: 6-12 months ### "Outil de feedback professionnel simple et efficace" February 19, 2023 5.0 Pros me permet de suivre mes progrès de manière transparente et que l'on me fournisse des commentaires et des évaluations continues tout au long de l'année. Je peux également donner mon avis sur mes objectifs et leurs progrès, et participer à des discussions avec mon manager pour obtenir des commentaires en temps réel. Cons Je n'ai pas de point particulier que je n'ai pas apprécié sur ce logiciel Review Source NT Nina T. Head of Talent Acquisition and HR Management Health, Wellness and Fitness Used the software for: 6-12 months ### "Leapsome is a great tool to accompany your HR processes" July 5, 2020 5.0 \- globally standardized and documented feedback process - easy-to-analyze employee engagement surveys - employee kudos - Goals and OKRs Pros \- easy to use and intuitive - very flexible in terms of setup Cons It would be great if we could log in as the different users Alternatives considered [Small Improvements](https://www.capterra.com/p/121088/Small-Improvements/)[15Five](https://www.capterra.com/p/140437/15Five/) Reason for choosing Leapsome \- user friendliness - step-by-step roll out of features - personio API - price Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.