---
title: "Leapsome Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Leapsome Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more."
source_url: "https://www.capterra.com/p/169660/Leapsome/"
page_type: "product"
language: "en"
publication_date: "2026-11-02"
---

# 

 Leapsome Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Leapsome

## What is Leapsome?

Leapsome is the agentic HR platform for lean people teams with outsized business impact. It brings people operations and a comprehensive talent suite together, connecting everyday workflows with performance, engagement, and development. AI agents handle day-to-day HR operations, with logged actions and human approvals keeping people in control. Real-time workforce insights help leaders identify skill gaps, spot retention risks, and adapt development as roles evolve, while personalized coaching supports employees and managers. Less admin. More capacity to build strong teams and lead the AI transition.

## What is Leapsome used for?

[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Survey](https://www.capterra.com/survey-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/)

Recognitions

Shortlist

Overall rating

Based on 127 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Performance Management System / 2026
-   360 Degree Feedback / 2025
-   OKR / 2025
-   Training / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Leapsome alternatives

Highest Rated

[4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,981)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.9 (97)](https://www.capterra.com/p/211585/HRider/reviews/)

Starting price

$1.36

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/169660/Leapsome/alternatives/)

## FAQs about Leapsome

Overview

### What problems does Leapsome solve?

Leapsome solves fragmented, spreadsheet-based performance management by centralizing review cycles, continuous feedback, self-assessments, goals, and development plans. Automated reminders reduce manual follow-up, while 1-on-1 agendas and learning paths document employee growth. HR teams, managers, L&D specialists, and growing organizations benefit from consistent reviews, clearer goal progress, and structured onboarding.

Answer based on 55 reviews

Overview

### Which roles and teams benefit most from Leapsome?

Leapsome is most used by people operations, HR, and office management teams for performance reviews, employee feedback, goal setting, and payroll-related people processes. Engineering, product, and design teams use it to align development goals and review contributions, while executives and operations leaders track organizational objectives, engagement, and team performance.

Answer based on 102 reviews

Overview

### What company size and industries is Leapsome built for?

Leapsome is built for HR and people operations teams, primarily at small businesses, which represent 64% of reviewers, with Computer Software the top industry at 14%. It also serves talent management, learning and development, managers, and leaders in midsize businesses (24%) and enterprises (13%), including IT services (12%) and marketing agencies (5%).

Answer based on 102 reviews

Features and Usability

### What are the key features of Leapsome?

Leapsome includes core performance management features such as 360 Degree Feedback, performance review management, continuous feedback, and customizable review cycles. It also provides goal setting and OKR tracking, individual development plans and learning paths, plus pulse surveys, engagement tracking, analytics, and 1-on-1 meeting management.

Answer based on 45 reviews

Integrations

### Which third-party tools and platforms does Leapsome integrate with?

Leapsome integrates with 20+ third-party tools and platforms, including HR systems Personio, BambooHR, ADP Lyric HCM, AFAS Software, Access PeopleHR, and CharlieHR, plus collaboration tools like Slack and Confluence. Its catalog also lists Azure Active Directory Domain Services, Azure Portal, Ashby, Bob Finance, Bonusly, and Breezy.

Answer based on 12 reviews

Getting Started and Support

### What training and onboarding options does Leapsome offer?

Leapsome provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing.

Answer based on 7 reviews

Getting Started and Support

### What customer support options does Leapsome offer, and how do users rate the experience?

Leapsome offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users generally describe support as prompt, helpful, and effective at resolving complex questions, with responsive contacts who share best practices. A few users report slow support responses, particularly alongside slow loading issues.

Answer based on 12 reviews

Features and Usability

### How well does Leapsome handle performance feedback and reviews?

Leapsome centralizes performance feedback, peer reviews, self-assessments, and review history in one workspace. HR teams and managers value configurable review cycles, automated reminders, and links between ongoing feedback and formal evaluations. Initial setup can require careful planning, especially when creating custom questions, review versions, and workflows.

Answer based on 31 reviews

Features and Usability

### How does Leapsome support employee development?

Leapsome supports employee development through learning paths, individual goals, regular check-ins, performance reviews, and feedback. Mid-sized and larger organizations use these connected tools to document progress and guide career conversations. Administrators may need time to configure career paths, learning assessments, and custom development processes to match internal requirements.

Answer based on 25 reviews

## Features

AI summary

Based on 3,901 Performance Management System reviews

Capterra data shows that buyers of Performance Management System software rank the following features as their top priorities:

-   **Performance Review Management** (**44%** of reviewers rated this feature as critical)
-   **Employee Management** (**46%**)
-   **Reporting & Statistics** (**46%**)

Leapsome supports all three of the features reviewers rate most highly: **Performance Review Management**, **Employee Management**, and **Reporting & Statistics**. Together, these capabilities help businesses run structured review cycles, keep employee information organized, and track performance insights with clear reporting, allowing teams to make better people decisions and improve ongoing development.

Performance Review Management

4.5 (35)

71.43% of 35 reviewers that rated this feature as important or highly important

Create, fill out, and send performance reviews to individual employees

Employee Management

4.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Employee Database

4.1 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Customizable Templates

4.4 (27)

70.37% of 27 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Surveys & Feedback

4.4 (39)

74.36% of 39 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Ongoing Performance Tracking

4.6 (27)

81.48% of 27 reviewers that rated this feature as important or highly important

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Leapsome 131 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Analytics: Tools for the systematic analysis of various types of data or statistics
- Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace)
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses
- Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content
- Built-in LMS: LMS functionality built-in for content delivery
- Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement
- Chat/Messaging: Communicate using direct chat or messages within the system
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Competency Management: Catalog, manage, and develop employee skill sets
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Content Sharing: Digitally share pre-made materials and self-created content with others
- Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times
- Corporate/Business: Software specialized for corporate use
- Course Management: Create, organize, and assign courses to users
- Course Tracking: Track which progress and course materials have been completed by each user
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Signature: Digitally sign online documents
- Email Reminders: Reminders sent via email
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Handbook: Create and share a new employee handbook with helpful information
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Goal Management: Allows employees to set and manage work or career related goals
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals
- Internal Meetings: For use in meetings within the company
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Learner Portal: Students can access materials and communicate with instructors via their online student profile
- Learning & Development: Facilitate training materials that help employees grow and progress in their positions
- Learning Management: Organize and track educational activities
- Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes
- Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Microlearning: Distribute training content in bite-size pieces that can be consumed in short periods of time
- Mobile Survey: Distribute a survey via mobile devices
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Language: Manage and support multiple languages
- Negative Feedback Management: Identify, track, and respond to negative feedback
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments
- Orientation Workflow Management: Create orientation programs for new employees or students
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Peer Appraisals: Peer/teammate feedback and review on individual's performance
- Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization
- Performance Appraisal: Evaluation process that provides feedback on an employee's job performance
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Review Management: Create, fill out, and send performance reviews to individual employees
- Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior.
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Randomization: Randomize the displayed order of questions and answer options
- Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal
- Ratings/Reviews: Ratings/Reviews
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Recognition Tracking: Track accrued recognition and rewards at an individual employee level
- Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Review Cycle Tracking: Follow the progression of a task associated with performance reviews
- Scoring: Automatically calculate score after the assessment
- Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge
- Self-Service Content Curation: Assembling information about a topic of interest and building content paths without assistance from third parties
- Sick Leave Tracking: Track and manage sick leave time
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Succession Planning: Planning, tracking and developing internal talent for future key position filling
- Survey Builder: Create and manage surveys
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Tests/Assessments: Create tools to measure student retention of learning material and lessons
- Third Party Course Library: A set of pre-made courses offered by a third party
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)
- Training Management: Track employee/learner's progression through training programs
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (102)

4.5

Based on 102 reviews

## Pricing

Value for money

4.4 (79)

Free Trial

[View pricing plan details](https://www.capterra.com/p/169660/Leapsome/pricing/)

Custom Plan

Custom Quote Available

It includes:

-   Reviews
-   Surveys
-   Goals
-   Learning
-   Compensation
-   HRIS
-   Time tracking

Value for money

4.4 (79)

4.4

Based on 79 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Rippling](https://www.capterra.com/p/172127/Rippling/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Deel](https://www.capterra.com/p/205015/Deel/)[

Confluence](https://www.capterra.com/p/136446/Confluence/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (82)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (82)

4.5

Based on 82 reviews

## User reviews

Overall rating

4.6

Based on 127 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(86)

4(34)

3(4)

2(2)

1(1)

Mentioned topic

Recent reviews first, then most helpful

Parth B.

Consultant

Used the software for: Less than 1 year

### "Comprehensive Platform for Feedback, Self-Assessments, and Goal Tracking"

4.6

November 2, 2026

It solves the problem of having to organise work-related feedback, coaching calls, ratings, and goals by bringing everything together in one platform.

Pros

It’s a comprehensive tool that our organisation uses to share feedback, complete self-assessments, and set as well as track goals. Overall, it’s a helpful platform for both receiving and giving feedback.

Cons

Although it’s quite comprehensive, it can feel a bit less intuitive to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SJ H.

General Manager

Used the software for: Less than 1 year

### "Convenient Data Collection Made Easy"

5.0

October 27, 2026

It’s easy to collect feedback from my colleagues, and it has saved me unnecessary time.

Pros

It is Convenient to use, and collect data.

Cons

Sometimes it’s hard to find certain categories, and the interface could use an upgrade to make navigation easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mykhailo D.

### "Intuitive Goal Tracking, but Reminders Could Be Better"

4.6

October 26, 2026

Leapsome makes it easier for me to set goals and track progress.

Pros

I like that Leapsome makes setting goals and tracking progress easier. I like its intuitive UI and easy-to-understand workflow. I also like the goal reminders and clear visibility into how goals are connected across the team.

Cons

I’d like more options for tracking goals and setting reminders, including a monthly reminder to review goals and update my progress.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

J T.

### "Easy Performance Reviews, Though Navigation Could Improve"

2.8

October 22, 2026

Leapsome makes it easy for me to connect with my manager, leave feedback for the company, and review my performance. I can also use learning modules, and its interactive diagrams help me understand and share more complicated information with my manager.

Pros

I find Leapsome easily accessible and pretty seamless, with a clean, easy-to-use interface. It makes it easy to connect with my manager, leave feedback, and review my own performance. The learning modules are easy to access and understand. I like that it’s easy to use in Slack, and the interactive diagrams help me visualize information, understand more complicated subjects, and communicate and share things with my manager. Getting set up was very easy—I just logged in with Google.

Cons

I think Leapsome could be easier to navigate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Roberto G.

Consultor de implementação

Used the software for: Less than 1 year

### "Structured Learning Path with Intuitive, Easy-to-Use Tools"

5.0

October 22, 2026

Organizing and consulting the amount of information in only one place benefits a lot the users at the company.

Pros

The structured learning path and the instinctive and easy way to use the tool. The amount of sections are very useful.

Cons

I could not find anything I don't like in the tool in general.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kelsey M.

Director of Anti-Trafficking and Child Exploitation

Used the software for: 1-3 years

### "Meeting Notes That Carry Over and Make Team Praise Easy"

4.6

October 19, 2026

Allowing for automatic feedback in a localized place instead of getting lost in emails. Allows for employee reviews and feedback to be documented and saved and takes away the stress of confidentiality and remembering where things were saved.

Pros

The ability to provide meeting notes that carry from meeting to meeting. I also really enjoy being able to give praise to team members who are doing an incredible job that can be celebrated by everyone at the organization

Cons

Having to manually add meetings versus more plugins that already sync with outlook calendars. This software is great for internal meetings but less helpful for meetings that are occurring outside of the organization

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Waqar A.

Senior Android Engineer

Used the software for: 5+ years

### "Clean, Intuitive All-in-One Performance Management That Saves Time"

5.0

October 16, 2026

Leapsome solves the challenge of having performance reviews, feedback, goals, and employee development spread across different processes and tools. Having everything in one place makes it easier to track progress over time, understand expectations, and prepare for meaningful conversations with managers and colleagues. It also creates a more structured approach to giving and receiving feedback, rather than relying only on occasional or informal conversations. For me, the biggest benefit is having a clear history of feedback and development that I can refer back to and use to identify areas where I’m doing well and where I should focus on improving.

Pros

What I like most about Leapsome is how it brings performance reviews, feedback, goals, and employee development into one place. The UI is clean and intuitive, which makes things like giving peer feedback or completing review cycles straightforward without needing much guidance. The integrations also help make it part of the normal workflow rather than another tool that needs to be checked separately. Performance has been reliable in my experience, and having feedback, goals, and previous reviews centralized saves time and provides useful context for conversations with managers and colleagues. From an ROI perspective, I think the biggest value is reducing the administrative overhead around performance management while making development and feedback more structured. The onboarding experience is easy to follow, and I haven’t needed much support to understand how to use the platform. I also like the direction of the AI capabilities, particularly where they can help structure or improve feedback while still leaving the actual content and judgment with the person writing it.

Cons

One area I think Leapsome could improve is making some workflows feel less complex. While the overall UI is clean, certain areas—especially during larger review cycles—can involve several steps and it is not always immediately obvious where to find a specific piece of feedback, goal, or historical information. Notifications can also become a little noisy when several activities are happening at the same time. I’d also like to see deeper integrations so more actions can be completed directly from the tools people already use every day. The AI features are useful, but they could become more context-aware—for example, helping connect previous feedback, goals, and progress over time rather than mainly assisting with individual pieces of content. Performance has generally been good, although some information-heavy pages can occasionally feel slower than expected. Overall, these are mostly usability and workflow improvements rather than major issues with the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Freelancer

Used the software for: Less than 1 year

### "Piattaforma super completa per obiettivi e feedback, ma forse troppo "corporate""

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 21, 2026

Un software potentissimo e strutturato per le aziende che vogliono far crescere i dipendenti e mantenere tutto organizzato. Per uno stage, un lavoretto o un team molto piccolo è quasi esagerato e rischia di aggiungere burocrazia inutile, ma ti dà un'ottima infarinatura di come funzionano le vere dinamiche aziendali moderne e la gestione delle performance.

Pros

Ho avuto modo di usarlo per tenere traccia delle attività e degli obiettivi durante un periodo di stage/progetto universitario. È fantastico per avere sempre chiaro cosa ci si aspetta da te e ricevere feedback costanti dai tutor o dai colleghi. Il sistema per preparare i meeting 1-a-1 e aggiornare i progressi aiuta a non sentirsi abbandonati e a capire se si sta lavorando nella direzione giusta, mantenendo tutto tracciato nero su bianco.

Cons

Tutta questa impostazione rigidamente basata su obiettivi chiave (OKR) e valutazioni continue può mettere un po' di ansia da prestazione se non si è abituati alle dinamiche aziendali. L'interfaccia è stracolma di moduli diversi (sondaggi, recensioni a 360 gradi, piani di sviluppo) e per un utente alle prime armi, o per chi fa un tirocinio breve, risulta un po' dispersiva all'inizio.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Estrella A.

Software Engineer

Used the software for: 1-3 years

### "Leapsome keeps our engineering goals aligned and 1:1s organized"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 27, 2026

Our engineering team relies on Leapsome for goal setting, peer reviews, and structuring 1:1 check-ins. The initial learning curve was low for everyday feedback, and customer support was responsive during rollout. It offers good value for money by streamlining review cycles without administrative overhead.

Pros

It keeps engineering OKRs transparent and centralizes 1:1 agendas with my manager. Tracking goal setting alongside weekly sprint milestones makes performance reviews straightforward.

Cons

The notification controls feel cluttered, and custom goal tracking can have a bit of a learning curve when connecting non-standard engineering metrics.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Project Director

Used the software for: 3-5 years

### "Everything important about my job position summarized"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2026

With Leapsome, I track my personal working hours, which is especially practical for part-time employees. I can also keep an eye on whether my team members are working too much overtime. Vacation planning - especially when coordinating with other departments, is very easy. I also benefit from the fact that all necessary documents are stored centrally in Leapsome, something I've unfortunately experienced quite differently in other companies.

Pros

Leapsome is an effective PFM and HR tool that combines various other tools into one easy to use system. As an administrator, this saves me a a lot of time, and for employees, daily HR tasks become a simple process. Furthermore, the Leapsome app offers an additional useful feature, especially for employees who need to request leave due to illness.

Cons

Even after thinking about it for a while, I can't think of a single thing to criticize. The holiday overview could be a bit clearer, but that's really all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/169660/Leapsome/reviews/)

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