---
title: "Leapsome Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Leapsome Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more."
source_url: "https://www.capterra.com/p/169660/Leapsome/"
page_type: "product"
language: "en"
---

# 

 Leapsome Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Leapsome

## What is Leapsome?

Develop your employees with impactful, learning-oriented performance appraisals and 360-degree feedback. With Leapsome, you can evaluate employees against a development framework, benefit from customisable review templates, automate your review cycles, and get detailed insights with powerful people analytics. Furthermore, Leapsome is an all-in-one people management platform used by CEOs and HR teams to not only drive employee performance but also engagement and learning.

## What is Leapsome used for?

[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Survey](https://www.capterra.com/survey-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/)

Recognitions

Shortlist

Overall rating

Based on 97 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Performance Management System / 2026
-   360 Degree Feedback / 2025
-   OKR / 2025
-   Training / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Leapsome alternatives

Highest Rated

[4.9 (4,850)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,855)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (3,515)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (187)](https://www.capterra.com/p/155747/PerformYard-Talent/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/169660/Leapsome/alternatives/)

## FAQs about Leapsome

Overview

### What problems does Leapsome solve?

Leapsome solves fragmented performance management, inconsistent feedback, and manual people processes by centralizing OKRs, review cycles, 1-on-1 agendas, surveys, and development plans in an intuitive system. HR teams, people managers, and growing organizations use it to document employee progress, improve participation, and run scalable engagement and career development workflows.

Answer based on 59 reviews

Overview

### Which roles and teams benefit most from Leapsome?

Leapsome benefits HR and people operations teams, executives, and functional managers who need structured performance, feedback, and engagement workflows. Engineering, IT, and operations teams use it to support goal tracking, reviews, and development planning, while leadership relies on shared visibility into employee progress, alignment, and organizational health.

Answer based on 97 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Leapsome built for?

Leapsome is used by HR, people operations, talent management, learning and development, managers, and company leaders, with 63% of reviewers from small businesses and Computer Software the top industry at 13%. It also serves midsize companies at 25% and enterprises at 12%, especially in IT services at 12% and marketing at 5%.

Answer based on 97 reviews

Features and Usability

### What are the key features of Leapsome?

Leapsome includes core performance management features like performance reviews, 360 Degree Feedback, goal setting and OKR tracking, plus continuous feedback and 1-on-1 meetings. Differentiating capabilities include employee engagement surveys, learning paths for employee development, and analytics dashboards, with automation for review cycles, reminders, and onboarding workflows.

Answer based on 45 reviews

Overview

### Is Leapsome good for employee development and growth?

Leapsome supports employee development with goals, learning paths, regular check-ins, and structured growth plans. HR teams, L&D teams, and mid-sized to larger companies value having training, reviews, feedback, and development tracking together. Some admins mention a learning curve, limited flexibility in certain areas, and higher pricing for broader feature use.

Answer based on 25 reviews

Integrations

### Which third-party tools and platforms does Leapsome integrate with?

Leapsome integrates with Personio, Slack, and Microsoft Teams, and connects to HR and recruiting platforms such as ADP Lyric HCM, BambooHR, Dayforce HCM, Deel, Cornerstone HR, and Ashby. The catalog lists about 70 integrations across HR, talent acquisition, and communication tools.

Answer based on 14 reviews

Getting Started and Support

### What training and onboarding options does Leapsome offer?

Leapsome provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online training support guided setup, webinars cover product topics in a group format, and documentation and videos offer self-paced reference materials for learning features and steps.

Answer based on 6 reviews

Getting Started and Support

### What customer support options does Leapsome offer, and how do users rate the experience?

Leapsome offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as prompt, helpful, and quick to solve issues, with clear communication and useful guidance. A few report slower responses at times, plus frequent reminder emails that can feel excessive.

Answer based on 12 reviews

Features and Usability

### How well does Leapsome handle feedback and performance reviews?

Leapsome makes feedback and performance reviews easy to organize, track, and keep in one place. HR teams, managers, and growing companies like its review cycles, self-assessments, peer feedback, and history tracking. Setup can take effort at first, and some teams find customization, usability, or pricing harder to manage as needs expand.

Answer based on 31 reviews

## Features

AI summary

Based on 3,840 Performance Management System reviews

Capterra data shows that buyers of Performance Management System software rank the following features as their top priorities:

-   **Performance Review Management** (**44%** of reviewers rated this feature as critical)
-   **Employee Management** (**45%**)
-   **Employee Database** (**43%**)

Leapsome supports all three of the features reviewers value most: **Performance Review Management**, **Employee Management**, and **Employee Database**. Together, these capabilities help businesses run structured review cycles, maintain accurate employee records, and manage workforce information in one place, allowing teams to make more informed people decisions and keep performance processes organized.

Performance Review Management

4.5 (34)

70.59% of 34 reviewers that rated this feature as important or highly important

Create, fill out, and send performance reviews to individual employees

Employee Management

4.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Self Service Portal

4.4 (16)

62.50% of 16 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Goal Setting/Tracking

4.3 (20)

75.00% of 20 reviewers that rated this feature as important or highly important

Establish measurable goals and objectives and track their progress over a specific period of time

Customizable Templates

4.5 (24)

66.67% of 24 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Surveys & Feedback

4.3 (36)

72.22% of 36 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Leapsome 131 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Analytics: Tools for the systematic analysis of various types of data or statistics
- Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace)
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses
- Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content
- Built-in LMS: LMS functionality built-in for content delivery
- Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement
- Chat/Messaging: Communicate using direct chat or messages within the system
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Competency Management: Catalog, manage, and develop employee skill sets
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Content Sharing: Digitally share pre-made materials and self-created content with others
- Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times
- Corporate/Business: Software specialized for corporate use
- Course Management: Create, organize, and assign courses to users
- Course Tracking: Track which progress and course materials have been completed by each user
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Signature: Digitally sign online documents
- Email Reminders: Reminders sent via email
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Handbook: Create and share a new employee handbook with helpful information
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Goal Management: Allows employees to set and manage work or career related goals
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals
- Internal Meetings: For use in meetings within the company
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Learner Portal: Students can access materials and communicate with instructors via their online student profile
- Learning & Development: Facilitate training materials that help employees grow and progress in their positions
- Learning Management: Organize and track educational activities
- Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes
- Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Microlearning: Distribute training content in bite-size pieces that can be consumed in short periods of time
- Mobile Survey: Distribute a survey via mobile devices
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Language: Manage and support multiple languages
- Negative Feedback Management: Identify, track, and respond to negative feedback
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments
- Orientation Workflow Management: Create orientation programs for new employees or students
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Peer Appraisals: Peer/teammate feedback and review on individual's performance
- Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization
- Performance Appraisal: Evaluation process that provides feedback on an employee's job performance
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Review Management: Create, fill out, and send performance reviews to individual employees
- Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior.
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Randomization: Randomize the displayed order of questions and answer options
- Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal
- Ratings/Reviews: Ratings/Reviews
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Recognition Tracking: Track accrued recognition and rewards at an individual employee level
- Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Review Cycle Tracking: Follow the progression of a task associated with performance reviews
- Scoring: Automatically calculate score after the assessment
- Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge
- Self-Service Content Curation: Assembling information about a topic of interest and building content paths without assistance from third parties
- Sick Leave Tracking: Track and manage sick leave time
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Succession Planning: Planning, tracking and developing internal talent for future key position filling
- Survey Builder: Create and manage surveys
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Tests/Assessments: Create tools to measure student retention of learning material and lessons
- Third Party Course Library: A set of pre-made courses offered by a third party
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)
- Training Management: Track employee/learner's progression through training programs
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (97)

4.4

Based on 97 reviews

## Pricing

Value for money

4.5 (75)

Free Trial

[View pricing plan details](https://www.capterra.com/p/169660/Leapsome/pricing/)

Custom Plan

Custom Quote Available

It includes:

-   Reviews
-   Surveys
-   Goals
-   Learning
-   Compensation
-   HRIS
-   Time tracking

Value for money

4.5 (75)

4.5

Based on 75 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Rippling](https://www.capterra.com/p/172127/Rippling/)[

Deel](https://www.capterra.com/p/205015/Deel/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (78)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (78)

4.6

Based on 78 reviews

## User reviews

Overall rating

4.6

Based on 97 reviews

Filter by rating

5(67)

4(24)

3(4)

2(1)

1(1)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Automotive Technician

Automotive

### "Leapsome -The positive morale booster every company needs. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2026

It has helped me get a better understanding of my employees and develop a strong relationship with all of them. I can help the learn in areas they aren't so good in and benefits them in there stronger areas.

Pros

I personally love everything about this particular software it's affordable, helps you develope a better understanding of all your employees and having a better relationship with you employees creates a happier work environment.

Cons

There really wasn't/and still isn't anything that I dislike about this software. I would recommend to anyone.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Mikaela S.

Assistant Manager

Consumer Goods

### "I would recommend Leapsome! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 26, 2026

Using Leapsome is great! I very much enjoy the platform, I think it is amazing and would definitely recommend!

Pros

Leapsome has been great to work with! I’ve enjoyed the platform very much and it’s super simple to use!

Cons

While using Leapsome, I’ve actually had no issues. My experience has been great and I have no complaints.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Eugene M.

CTO and Co-Founder

Information Technology and Services

### "Leapsome works well for our reviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 8, 2026

Leapsome has helped me not to be consumed by spreadsheets on my desktop/computer and that the reminders are sent automatically so I do not have to run around the hallways trying to track people down to get signatures.

Pros

As I type, I am looking at a stack of paper copies of HR documents that I need to file however, I was able to schedule 50 reviews in 5 minutes anyway. I have to admit, I was relieved that the "scoring" feature did not fail when I generated a performance report for the boss today. Now everything (self-reflection) that is related to performance reporting is in one place, therefore I do not have to open up a hundred email attachments every time I want to view someones history.

Cons

The logo on the home page appears to be way to small and appears to be ridiculously small. Additionally, I dislike how many times you have to click before viewing a brief history of someone's previous goals. My manager asked me a question in the comment area and there was no option to respond to him, thus I was forced to generate a completely new comment to simply answer his single question which was frustrating.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jonah S.

Associate Director - Operations

Design

### "A thoughtful and effective platform for performance and development"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 15, 2026

Leapsome has been an excellent tool for supporting team growth and engagement. From a leadership perspective, it helps create clarity, consistency and a strong feedback culture.

Pros

Leapsome is well designed and genuinely supports meaningful performance conversations. Goal-setting, feedback and review cycles are intuitive and encourage continuous development rather than one-off evaluations.

Cons

The breadth of features means it works best when teams take time to embed it properly into their processes.

Alternatives considered

[Path Social](https://www.capterra.com/p/236904/Path-Social/)

Reasons for choosing Leapsome

Better format and offered better integrations with office.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sandeep S.

CFO

Biotechnology

### "Solid performance management tool but pricing doesn't scale to smaller teams"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 17, 2025

Leapsome delivered on the core performance management features and the learning/training modules were genuinely useful. Setup required significant upfront effort to get review templates right, and iterating on questions across versions was clunky. The pricing model works against growing companies - what seems reasonable at 10 employees becomes a budget strain at 40+. Switched away purely on cost considerations, not functionality. Good product, just priced outside of what it delivers.

Pros

Performance reviews ran smoothly once configured. Learning paths feature was excellent and helped us build structured employee development programs and goal setting. Good for managing 1-on-1s and training in one place.

Cons

Setting up review questions and managing different review versions was unnecessarily complex. Pricing structure doesn't work well for midsize teams - paying per module vs. all-access becomes expensive quickly at 40+ employees. Cost ultimately became too high for the value we extracted.

Alternatives considered

[Personio](https://www.capterra.com/p/158622/Personio/)

[Rippling](https://www.capterra.com/p/172127/Rippling/)

Reasons for choosing Leapsome

Learning paths seemed better integrated, OKRs better definable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Sr. People Ops

Banking

### "Leapsome - great HR AI-partner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 31, 2025

Overall, I love Leapsome as an HR platform, and I'd love to see more product development and features coming out as they have been doing so in the past years!

Pros

Leapsome is a great platform for all HR matters, from soft-skills measuring to OKRs and KPIs tracking. The great amount of modules allows us to track employee performance, engagement, rewards and recognition, compensation reviews. It also provides insightful suggestions and meaningful benchmark to allow my company compare itself with the rest of the industry on the different processes we run. It's very easy to use and user-friendly when it comes to navigation experience. The customer support team is always ready to answer my questions and doubts and I think that it's the best price in the market for the type of services offered.

Cons

I would really love the Org chart to be more interactive, and allow me to display certain fields values under each employee (e.g. performance review results, age, locations, 9-box grid square, etc) and the Compensation Review feature could also work on some polishing since it's a huge long form instead of displaying the whole team for evaluation at the same time as a interactive spradhseet

Alternatives considered

[ChartHop](https://www.capterra.com/p/201072/ChartHop/)

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reasons for choosing Leapsome

User friendly experience and easy implementation of processes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Tech Recruiter

Insurance

### "Leapsome is a great tool for meetings preparations / track of the notes "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 29, 2025

Overall, the tool is great, it can be used for for so many different purposes for meetings preparations for taking the notes for tracking the goals results and for appreciation :)

Pros

Leapsome is good for several things: - you can keep a track on all of your meeting notes - you can prepare better for meetings, calls - you can track goals, key results there - appreciating part is my favorite :) - easy to implement surveys

Cons

Text formating: - sometimes it's hard to edit, save text there, create several lines within one text box. - sometimes when you are making changes in the text, they are not saved

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Customer service

Information Technology and Services

### "Leapsome overview"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 12, 2025

Pros

Leapsome has intuitive and user-friendly interface. It's flexibility and simplicity allows to engage between management and employees, leave reviews and build a personal development plan.

Cons

All features provided by Leapsome are pretty straight forward. I did not encounter any functional or ux issues with this platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Judy H.

Owner

Apparel & Fashion

### "Handmade Jewelry "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2025

My overall experience was great would highly recommend it to friends

Pros

Very simple and easy to use the instructions was very easy to understand

Cons

The loading of the was very slow at uploading customers support was slow

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NP

Nisha P.

BDE

Information Technology and Services

### "Leapsome review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 12, 2025

Customer support is quick and best solution for employees.

Pros

Flexibility and Customization: Leapsome offers a range of features, some users feel there's room for more customization in areas like OKR configurations and automated messaging.

Cons

Integration is limited: I have noted that Leapsome's integration with other programs is limited.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/169660/Leapsome/reviews/)

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