--- title: "Leapsome Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Leapsome Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more." source_url: "https://www.capterra.com/p/169660/Leapsome/" page_type: "product" language: "en" --- # Leapsome Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Leapsome ## What is Leapsome? Develop your employees with impactful, learning-oriented performance appraisals and 360-degree feedback. With Leapsome, you can evaluate employees against a development framework, benefit from customisable review templates, automate your review cycles, and get detailed insights with powerful people analytics. Furthermore, Leapsome is an all-in-one people management platform used by CEOs and HR teams to not only drive employee performance but also engagement and learning. ## What is Leapsome used for? [Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Survey](https://www.capterra.com/survey-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/) Recognitions Shortlist Overall rating Based on 102 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Performance Management System / 2026 - 360 Degree Feedback / 2025 - OKR / 2025 - Training / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.6 +− Features4.5 Value for Money4.4 Ease of Use4.6 Customer Service4.5 Rating Breakdown 4.6 Features4.5 Value for Money4.4 Ease of Use4.6 Customer Service4.5 ## Leapsome Reviewers Verdict Updated September 2026 AI summary - Leapsome is a good fit for HR teams and leaders at mid-sized to larger companies seeking structured performance and engagement workflows. - Positive feedback centers around its flexible modules for employee engagement, performance management, and development tracking. - It helps HR and managers centralize reviews, surveys, onboarding, and growth plans, reducing manual follow-up and improving participation. - Buyers may need to accept some trade-offs in small business affordability and occasional usability issues, especially for admins. - Leapsome suits organizations prioritizing scalable people management, but may be less practical for smaller teams or those with limited budgets. ## Leapsome alternatives Highest Rated [4.9 (4,880)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.9 (90)](https://www.capterra.com/p/211585/HRider/reviews/) Starting price $1.36 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/169660/Leapsome/alternatives/) ## FAQs about Leapsome Overview ### What problems does Leapsome solve? Leapsome solves fragmented performance management, inconsistent feedback, and hard-to-track OKRs by centralizing reviews, check-ins, meeting agendas, surveys, and development plans in an intuitive system. HR teams, people managers, and growing organizations use it to replace manual follow-ups, improve employee participation, and run scalable onboarding, engagement, and career-growth processes. Answer based on 59 reviews Overview ### Which roles and teams benefit most from Leapsome? Leapsome is most used by HR and people operations teams, executives, engineering staff, and operations leaders who need structured performance, feedback, and development workflows. Managers use it to run reviews and goal tracking, while leadership teams monitor engagement, align objectives, and support employee growth across departments. Answer based on 101 reviews Overview ### What company size and industries is Leapsome built for? Leapsome is built mainly for small businesses, which make up 63% of reviewers, and is used most in Computer Software at 14%. It serves HR, people operations, talent management, learning and development, managers, and company leaders, with additional adoption in Information Technology and Services at 12% and Marketing and Advertising at 5%. Answer based on 101 reviews Features and Usability ### What are the key features of Leapsome? Leapsome includes core performance management features like 360 Degree Feedback, performance reviews, goal setting and OKR tracking, plus continuous feedback and 1-on-1 meetings. Differentiating features include employee engagement surveys, individual development plans, learning paths, analytics dashboards, and workflow automation for review cycles, reminders, and onboarding. Answer based on 45 reviews Overview ### Is Leapsome good for employee development and growth? Leapsome supports employee development through goals, learning paths, check-ins, and ongoing feedback across the employee lifecycle. HR teams and mid-sized to larger companies often use it for training, onboarding, and development planning, though some admins mention a learning curve, limits in career path setup, and added cost for broader feature access. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does Leapsome integrate with? Leapsome integrates with Personio, Slack, and Microsoft Teams, and connects to over 70 HR and workplace systems including ADP Lyric HCM, AFAS Software, BambooHR, Bonusly, ChartHop, Dayforce HCM, Deel, Employment Hero, and Factorial. Answer based on 14 reviews Getting Started and Support ### What training and onboarding options does Leapsome offer? Leapsome provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover topic-based instruction, documentation offers written reference, and videos provide self-paced learning materials. Answer based on 6 reviews Getting Started and Support ### What customer support options does Leapsome offer, and how do users rate the experience? Leapsome offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as quick, helpful, and communicative, with fast replies and useful guidance on complex issues. A few mention occasional slow support or too many follow-up emails, but overall experiences are positive. Answer based on 12 reviews Features and Usability ### How well does Leapsome handle feedback and performance reviews? Leapsome makes feedback and performance reviews easier to run, track, and centralize for managers, employees, and HR teams. Many users value review templates, self-assessments, peer feedback, 360 reviews, and clear history in one place, though some teams find initial setup, customization, and first-time navigation less intuitive than expected. Answer based on 31 reviews ## Features AI summary Based on 3,901 Performance Management System reviews Capterra data shows that buyers of Performance Management System software rank the following features as their top priorities: - **Performance Review Management** (**44%** of reviewers rated this feature as critical) - **Employee Management** (**46%**) - **Reporting & Statistics** (**46%**) Leapsome supports all three of the features reviewers rate most highly: **Performance Review Management**, **Employee Management**, and **Reporting & Statistics**. Together, these capabilities help businesses run structured review cycles, keep employee information organized, and track performance insights with clear reporting, allowing teams to make better people decisions and improve ongoing development. Performance Review Management 4.5 (35) 71.43% of 35 reviewers that rated this feature as important or highly important Create, fill out, and send performance reviews to individual employees Employee Management 4.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Employee Database 4.1 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Customizable Templates 4.4 (27) 70.37% of 27 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Surveys & Feedback 4.4 (39) 74.36% of 39 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Ongoing Performance Tracking 4.6 (27) 81.48% of 27 reviewers that rated this feature as important or highly important Provides real-time feedback and assessments on employee performance, skills, and accomplishments Leapsome 131 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Define levels of authorization for access to specific files or systems Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Uses AI to condense large amounts of text, audio, or video data into a coherent form Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Creation, administration, and evaluation of assessments or tests Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Compare key metrics for the business against prominent players in the industry Supports learning paths that combine in-person classes with online/virtual courses Tools that allow users to create and publish courses and course material/content LMS functionality built-in for content delivery Process of enhancing skills & experiences for continuous professional growth & advancement Communicate using direct chat or messages within the system Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manages compensation such as salary, bonus, and benefits processes, aligning with policies Catalog, manage, and develop employee skill sets Track and report regulatory data to either internal management or external stakeholders Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Digitally share pre-made materials and self-created content with others Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times Software specialized for corporate use Create, organize, and assign courses to users Track which progress and course materials have been completed by each user Alter the layout and content of dashboards Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Protect sensitive data for digital privacy Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digital forms that are shared and accessed online Digitally sign online documents Reminders sent via email Electronic storage of staff/employee contact information and job status in a centralized repository Tools to improve and measure employee satisfaction and involvement Create and share a new employee handbook with helpful information Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Games or game-like elements to track progress and reward accomplishments Use AI to generate content in the form of text, images, videos, etc. Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Automates core HR functions such as talent management, employee evaluation and learning management Document completed by employee to assist with career and personal development to reach short term and long term goals For use in meetings within the company Tracking the status of previously identified performance measurements Students can access materials and communicate with instructors via their online student profile Facilitate training materials that help employees grow and progress in their positions Organize and track educational activities Designing course materials to be completed in a sequential order for personalized learning purposes Allows managers to praise, recognize skills, and give feedback to their employees Manage the process of planning and scheduling meetings, including agenda creation Distribute training content in bite-size pieces that can be consumed in short periods of time Distribute a survey via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Identify, track, and respond to negative feedback Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Provides real-time feedback and assessments on employee performance, skills, and accomplishments Create orientation programs for new employees or students Manage employee salary processes, data, taxes, and records administration efficiently Peer/teammate feedback and review on individual's performance Allows employees to praise one another in a social network-like feed visible to the whole organization Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Generative AI models can create personalized recommendations for users based on their preferences and behavior. Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Pre-written repository of questions that can be reused within a course or for assessment or interviews Randomize the displayed order of questions and answer options Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal Ratings/Reviews Receive data and information in real time Active reporting of data and metrics Track accrued recognition and rewards at an individual employee level Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Follow the progression of a task associated with performance reviews Automatically calculate score after the assessment An individual's evaluation of his or her own strengths, weaknesses, and skills Online portal through which end users can access the system, manage tasks, or obtain information Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Assembling information about a topic of interest and building content paths without assistance from third parties Track and manage sick leave time Allow users to access multiple services after entering their login credentials once Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Track employee skills, competencies, training & qualifications Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Planning, tracking and developing internal talent for future key position filling Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Integrate with Talent Managment software to better track learners progress and training sessions Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Create tools to measure student retention of learning material and lessons A set of pre-made courses offered by a third party Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Track employee/learner's progression through training programs Interact with data visualization elements, such as charts and graphs, to drill down into data Assess skills, outcomes and results using preset metrics and averages Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (102) 4.5 Based on 102 reviews ## Pricing Value for money 4.4 (79) Free Trial [View pricing plan details](https://www.capterra.com/p/169660/Leapsome/pricing/) Custom Plan Custom Quote Available It includes: - Reviews - Surveys - Goals - Learning - Compensation - HRIS - Time tracking Value for money 4.4 (79) 4.4 Based on 79 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Deel](https://www.capterra.com/p/205015/Deel/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (82) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (82) 4.5 Based on 82 reviews ## User reviews Overall rating 4.6 Based on 102 reviews Filter by rating 5(70) 4(26) 3(4) 2(1) 1(1) Mentioned topic Sorted by most recent Giovanni S. Freelancer Internet ### "Piattaforma super completa per obiettivi e feedback, ma forse troppo "corporate"" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 17, 2026 Un software potentissimo e strutturato per le aziende che vogliono far crescere i dipendenti e mantenere tutto organizzato. Per uno stage, un lavoretto o un team molto piccolo è quasi esagerato e rischia di aggiungere burocrazia inutile, ma ti dà un'ottima infarinatura di come funzionano le vere dinamiche aziendali moderne e la gestione delle performance. Pros Ho avuto modo di usarlo per tenere traccia delle attività e degli obiettivi durante un periodo di stage/progetto universitario. È fantastico per avere sempre chiaro cosa ci si aspetta da te e ricevere feedback costanti dai tutor o dai colleghi. Il sistema per preparare i meeting 1-a-1 e aggiornare i progressi aiuta a non sentirsi abbandonati e a capire se si sta lavorando nella direzione giusta, mantenendo tutto tracciato nero su bianco. Cons Tutta questa impostazione rigidamente basata su obiettivi chiave (OKR) e valutazioni continue può mettere un po' di ansia da prestazione se non si è abituati alle dinamiche aziendali. L'interfaccia è stracolma di moduli diversi (sondaggi, recensioni a 360 gradi, piani di sviluppo) e per un utente alle prime armi, o per chi fa un tirocinio breve, risulta un po' dispersiva all'inizio. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Chris J. Project Director Construction ### "Everything important about my job position summarized" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2026 With Leapsome, I track my personal working hours, which is especially practical for part-time employees. I can also keep an eye on whether my team members are working too much overtime. Vacation planning - especially when coordinating with other departments, is very easy. I also benefit from the fact that all necessary documents are stored centrally in Leapsome, something I've unfortunately experienced quite differently in other companies. Pros Leapsome is an effective PFM and HR tool that combines various other tools into one easy to use system. As an administrator, this saves me a a lot of time, and for employees, daily HR tasks become a simple process. Furthermore, the Leapsome app offers an additional useful feature, especially for employees who need to request leave due to illness. Cons Even after thinking about it for a while, I can't think of a single thing to criticize. The holiday overview could be a bit clearer, but that's really all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EA Estrella A. Software Engineer Computer Software ### "Leapsome keeps our engineering goals aligned and 1:1s organized" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 24, 2026 Our engineering team relies on Leapsome for goal setting, peer reviews, and structuring 1:1 check-ins. The initial learning curve was low for everyday feedback, and customer support was responsive during rollout. It offers good value for money by streamlining review cycles without administrative overhead. Pros It keeps engineering OKRs transparent and centralizes 1:1 agendas with my manager. Tracking goal setting alongside weekly sprint milestones makes performance reviews straightforward. Cons The notification controls feel cluttered, and custom goal tracking can have a bit of a learning curve when connecting non-standard engineering metrics. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Erin F. Product Hospital & Health Care ### "Would choose again " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 19, 2026 Good program with minor drawbacks. Compared to others, it still proves to be top of the line in performance and ease. Pros I liked the ease of user for the employees. It is an efficient tool conducting regular employee checkins Cons The implementation process takes considerable work and thought. Setting up the system proved to be somewhat cumbersome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Specialist Environmental Services ### "Good HRIS system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 11, 2026 Pros What I like most about Leapsome is that for an HRIS system you have everything at your finger tips of HR and your employees. Cons What I like least about Leapsome is that if you use another tool to track timing, you have to track it a second time in Leapsome, making double the work. Switched from [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) Because our HR department said Leapsome would have better functionality and integration Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Automotive Technician Automotive ### "Leapsome -The positive morale booster every company needs. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2026 It has helped me get a better understanding of my employees and develop a strong relationship with all of them. I can help the learn in areas they aren't so good in and benefits them in there stronger areas. Pros I personally love everything about this particular software it's affordable, helps you develope a better understanding of all your employees and having a better relationship with you employees creates a happier work environment. Cons There really wasn't/and still isn't anything that I dislike about this software. I would recommend to anyone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mikaela S. Assistant Manager Consumer Goods ### "I would recommend Leapsome! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 26, 2026 Using Leapsome is great! I very much enjoy the platform, I think it is amazing and would definitely recommend! Pros Leapsome has been great to work with! I’ve enjoyed the platform very much and it’s super simple to use! Cons While using Leapsome, I’ve actually had no issues. My experience has been great and I have no complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Eugene M. CTO and Co-Founder Information Technology and Services ### "Leapsome works well for our reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 8, 2026 Leapsome has helped me not to be consumed by spreadsheets on my desktop/computer and that the reminders are sent automatically so I do not have to run around the hallways trying to track people down to get signatures. Pros As I type, I am looking at a stack of paper copies of HR documents that I need to file however, I was able to schedule 50 reviews in 5 minutes anyway. I have to admit, I was relieved that the "scoring" feature did not fail when I generated a performance report for the boss today. Now everything (self-reflection) that is related to performance reporting is in one place, therefore I do not have to open up a hundred email attachments every time I want to view someones history. Cons The logo on the home page appears to be way to small and appears to be ridiculously small. Additionally, I dislike how many times you have to click before viewing a brief history of someone's previous goals. My manager asked me a question in the comment area and there was no option to respond to him, thus I was forced to generate a completely new comment to simply answer his single question which was frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jonah S. Associate Director - Operations Design ### "A thoughtful and effective platform for performance and development" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 15, 2026 Leapsome has been an excellent tool for supporting team growth and engagement. From a leadership perspective, it helps create clarity, consistency and a strong feedback culture. Pros Leapsome is well designed and genuinely supports meaningful performance conversations. Goal-setting, feedback and review cycles are intuitive and encourage continuous development rather than one-off evaluations. Cons The breadth of features means it works best when teams take time to embed it properly into their processes. Alternatives considered [Path Social](https://www.capterra.com/p/236904/Path-Social/) Reasons for choosing Leapsome Better format and offered better integrations with office. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sandeep S. CFO Biotechnology ### "Solid performance management tool but pricing doesn't scale to smaller teams" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 17, 2025 Leapsome delivered on the core performance management features and the learning/training modules were genuinely useful. Setup required significant upfront effort to get review templates right, and iterating on questions across versions was clunky. The pricing model works against growing companies - what seems reasonable at 10 employees becomes a budget strain at 40+. Switched away purely on cost considerations, not functionality. Good product, just priced outside of what it delivers. Pros Performance reviews ran smoothly once configured. Learning paths feature was excellent and helped us build structured employee development programs and goal setting. Good for managing 1-on-1s and training in one place. Cons Setting up review questions and managing different review versions was unnecessarily complex. Pricing structure doesn't work well for midsize teams - paying per module vs. all-access becomes expensive quickly at 40+ employees. Cost ultimately became too high for the value we extracted. Alternatives considered [Personio](https://www.capterra.com/p/158622/Personio/) [Rippling](https://www.capterra.com/p/172127/Rippling/) Reasons for choosing Leapsome Learning paths seemed better integrated, OKRs better definable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/169660/Leapsome/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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