Who Uses This Software?

Our surveys hit the sweet spot with SMB SaaS/software companies that are looking for solutions to manage their churn or to improve their product for better market positioning.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Deployment
    Cloud, SaaS, Web
  • Training
  • Support
    Business Hours

Vendor Details

  • Synthgate Technologies
  • www.shadowaide.com
  • Founded 2013
  • United States

About ShadowAide

ShadowAide NPS surveys monitor your customers' perception of your product throughout their lifetime via in-app surveys which provide highly detailed and actionable product feature feedback, as well as emailed surveys which capture a more general review of your product.

ShadowAide Features

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

ShadowAide Reviews

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