---
title: "CartHook Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about CartHook Software - reviews, pricing plans, popular comparisons to other Shopping Cart products and more."
source_url: "https://www.capterra.com/p/169716/CartHook-Checkout/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 CartHook Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CartHook

## What is CartHook?

Private Shopify app that lets you build customizable one-page checkouts and post-purchase, with one-click upsells.

## What is CartHook used for?

[Shopping Cart](https://www.capterra.com/shopping-cart-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$50

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CartHook?[Manage this product listing](https://www.g2.com/products/carthook-checkout/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CartHook

3.8 (12)

VS.

[### ThriveCart](https://www.capterra.com/p/234835/ThriveCart/)

[4.7 (36)](https://www.capterra.com/p/234835/ThriveCart/reviews/)

Starting Price

$50

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (12)

Ease Of Use

4.7 (36)

Value For Money

3.6 (9)

Value For Money

4.8 (32)

Customer Service

3.7 (11)

Customer Service

4.6 (27)

## CartHook alternatives

[Laravel ecommerce](https://www.capterra.com/p/146357/Laravel-ecommerce/)

[4.4 (21)](https://www.capterra.com/p/146357/Laravel-ecommerce/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/146357/Laravel-ecommerce/)

[Nintex](https://www.capterra.com/p/233599/Voila/)

[4.4 (310)](https://www.capterra.com/p/233599/Voila/reviews/)

Starting price

$2.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/233599/Voila/)

Highest Rated

[Perci](https://www.capterra.com/p/10032647/Perci/)

[5.0 (2)](https://www.capterra.com/p/10032647/Perci/#reviews)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10032647/Perci/)

[Sku Grid](https://www.capterra.com/p/195234/Sku-Grid/)

[4.5 (2)](https://www.capterra.com/p/195234/Sku-Grid/#reviews)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/195234/Sku-Grid/)

## FAQs about CartHook

Overview

### Which roles and teams benefit most from CartHook?

CartHook is most used by ecommerce owners, founders, and executive leaders who manage online revenue and conversion strategy. Marketing leaders and content teams use it to create post-purchase offers and campaign-specific checkout flows, while product managers monitor offer performance and support checkout optimization initiatives.

Answer based on 12 reviews

Overview

### What company size and specific industries is CartHook built for?

CartHook is designed for Shopify store owners generating more than $50,000 per month in revenue, making it a fit for established e-commerce businesses rather than startups or very small shops. Its target audience is online retail brands operating on Shopify that have reached a higher monthly sales volume.

Features and Usability

### What are the key features of CartHook?

CartHook offers abandoned cart saver, credit card processing, discount management, promotions management, refund management, returns management, and reporting & statistics. It also includes third-party integrations for connecting with other commerce tools and workflows.

Pricing

### How much does it cost and what fees or limitations are included?

CartHook starts at $50 per month for the Growth Plan and offers a free 14-day trial. Both the Growth Plan and the $250 per month Scale Plan add an additional 1% of post-purchase revenue. The Growth Plan includes unlimited post-purchase funnels, while Scale adds advanced funnel criteria and concierge support.

Integrations

### Which third-party tools and platforms does CartHook integrate with?

CartHook integrates with 9 third-party tools, including ClickFunnels, Google Analytics 360, Klaviyo, Meta for Business, PayPal, PayPal Enterprise Payments, Refersion, Stripe, and authorize.net. These integrations cover ecommerce, analytics, payments, marketing, and affiliate tracking.

Getting Started and Support

### What training and onboarding options does CartHook offer?

CartHook provides webinars and documentation to help teams get started. Webinars support live or scheduled guided sessions, while documentation gives written reference material for self-paced learning, setup steps, and feature guidance.

Getting Started and Support

### What customer support options does CartHook offer?

CartHook offers email/help desk, FAQ/forum, phone support, and chat. No reviewer feedback is available to describe response times, helpfulness, or common support issues, so the support experience cannot be characterized further from the provided catalog data.

## Features

AI summary

Based on 2,778 Shopping Cart reviews

Capterra reviewers highlight these as the features buyers care about most when choosing shopping cart software:

-   **Electronic Payments** (**49%** of reviewers rated this feature as critical)
-   **Credit Card Processing** (**52%**)
-   **Mobile Access** (**44%**)

CartHook includes **Credit Card Processing**, which supports secure checkout and helps businesses accept customer payments more efficiently. However, it does not offer **Electronic Payments** or **Mobile Access**. Instead, it provides **Third-Party Integrations** (**44%**), which can connect the shopping cart with other business systems and sales tools, helping businesses manage workflows across platforms and giving teams more flexibility in how they run online sales.

Abandoned Cart Saver

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

Credit Card Processing

Accept and process credit card transactions

Discount Management

Track products that are for sale at a reduced price or part of coupon promotions

Promotions Management

Design, communicate, and distribute incentives to perform a specific action

Refund Management

Oversee the process of issuing refunds

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

CartHook 8 features

### All Features
- Abandoned Cart Saver: Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout
- Credit Card Processing: Accept and process credit card transactions
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Refund Management: Oversee the process of issuing refunds
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Returns Management: Track and facilitate returns of products sold
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

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Features

4.0 (12)

4.0

Based on 12 reviews

## Pricing

Value for money

3.6 (9)

[View pricing plan details](https://www.capterra.com/p/169716/CartHook-Checkout/pricing/)

Growth Plan

$50.00

Flat Rate,Per Month

It includes:

-   Analytics and Insights
-   Billing Integrated With Your Shopify Account
-   Customizable Offer Design to Match Your Brand
-   Fully Integrated Within the Shopify Checkout Funnel
-   Responsive
-   Top-Notch Live Chat Support
-   Unlimited Post-Purchase Funnels
-   Unlimited Post-Purchase Funnels With Customizable Offer Triggers

Scale Plan

$250.00

Flat Rate,Per Month

It includes:

-   Including the Second Offer That’s Triggered by Accept/Decline Logic
-   Metrics Clearly Determine Which Offer Set Performed Better
-   Advanced Funnel Criteria Based on an Customer’s Shipping Location and Customer Tags
-   Reporting on Total Visits
-   Responsive
-   Revenue and Revenue Per Visitor for Each Offer and Offer Set
-   Top-Notch Live Chat Support
-   Unlimited A/B Testing to Optimize Your Upsell Funnels
-   Unlimited Post-Purchase Funnels - No Need for Your Customers to Re-Enter Payment or Shipping Details
-   Unlimited Post-Purchase Funnels With Customizable Offer Triggers
-   Quick and Easy Set up - No Developer Needed
-   Analytics and Insights
-   Billing Integrated With Your Shopify Account
-   Concierge Support
-   Conversion Rates
-   Customizable Offer Design to Match Your Brand
-   Estimated 100x ROI for Most Stores
-   Fully Integrated Within the Shopify Checkout Funnel

Enterprise Plan

Contact Vendor for Pricing

It includes:

-   Advanced Funnel Criteria Based on an Customer’s Shipping Location and Customer Tags
-   Analytics and Insights
-   Billing Integrated With Your Shopify Account
-   Concierge Support
-   Conversion Rates
-   Customizable Offer Design to Match Your Brand
-   Estimated 100x ROI for Most Stores
-   Fully Integrated Within the Shopify Checkout Funnel
-   Including the Second Offer That’s Triggered by Accept/Decline Logic
-   Metrics Clearly Determine Which Offer Set Performed Better
-   Post-Purchase Revenue Assessment
-   Quick and Easy Set up - No Developer Needed
-   Reporting on Total Visits
-   Responsive
-   Revenue and Revenue Per Visitor for Each Offer and Offer Set
-   Top-Notch Live Chat Support
-   Unlimited A/B Testing to Optimize Your Upsell Funnels
-   Unlimited Post-Purchase Funnels - No Need for Your Customers to Re-Enter Payment or Shipping Details
-   Unlimited Post-Purchase Funnels With Customizable Offer Triggers

Value for money

3.6 (9)

3.6

Based on 9 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)[

Refersion](https://www.capterra.com/p/145991/Refersion/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (11)

3.7

Based on 11 reviews

## User reviews

Overall rating

3.8

Based on 12 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(2)

4(7)

3(2)

2(1)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Art B.

PM

Used the software for: 1-3 years

### "If you are looking for a way to increase your income without a hassle, carthook is for you."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2019

10 of 10. system is easy to use, customisable, does exactly what it should and how it should. Great for developers, and those who doesn't know how to code. Re-usable templates,

Pros

What carthook does the best is the post purchase upsell. Depends of product, you can suggest to a user a different checkout funnel, suggest different cross sell product on the state, where a customer is most likely to make a purchase (the last step of the checkout process). Our AOV jumps up about 10%.

Cons

There is a lot of places where you can put advanced scripts and analytics. Sometimes we had a problem that a tracker has been added twice. Its human error, but the system might be more protective.

F&

Founder & Producer

Founder & Producer

Used the software for: Less than 1 year

### "All Good. Keep Going."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 4, 2019

Increased business reliability in the eyes of customers by providing quick secure and efficient checkout experience.

Pros

efficient checkout experience that has increased my sales and customer loyalty. Upsells work very good.

Cons

some bugs with embedding YouTube videos onto upsell pages on Chrome and Safari. After entering YOuTube video address the video field becomes uneditable forever.

CD

CDO

CDO

Used the software for: 1-3 years

### "Carthook - pros/cons"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

September 5, 2019

It's a good product, but has terrible reporting features, poor customer support, and is not easily integrated with other 3rd party apps/plugins.

Pros

It's really easy to use. It's plug and play and you don't need to know code to launch pages and pixels. The single button pixel integration is really nice as well.

Cons

\- Reporting is really bad. Slow, changes often, and is hard to pull meaningful data at times. - Does not play well with other softwares. I've hard a hard time integrating other cart services/add-ons with carthook. - Support is slow and sometimes very unhelpful.

OW

Owner

Owner

Used the software for: I used a free trial

### "Good technology, but had improper setup"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

January 10, 2019

Pros

Carthook was pretty easy to set up and the software appeared to be functioning correctly. I was receiving email updates about my abandoned carts. It really didn't take long to set up.

Cons

I have a local business with low traffic. Because the price was a flat rate price monthly, I didn't get enough traffic and convertions to justify paying for it. Also, I found out later that my carthook was not set up correctnly and it wasn't collecting emails. I was thinking "how can it send recovery emails if it didn't capture an email?" Support team confirmed this for me. So it was set up improperly for awhile without notifying me. I'm sure i'm to blame for this, but it was running for a few weeks saying abandoned carts were recovered but no emails were being sent?

OW

Owner

Owner

Used the software for: Less than 1 year

### "Greatly Increases sales but still some glitches"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 27, 2019

This is an app that I would recommend to anyone but wish the time and money was spent to make it even better. Can a pre-sale upsale also be included? Most of the other pre-sale upsale apps will not integrate with carthook as well.

Pros

The one page checkout has greatly increased our conversion rate and the after cart upsale is a must have and generates so much revenue.

Cons

The software does not work well with coupon codes. I am also having issues with advertising platforms integrating with carthook and cannot track my sales coming from pinterest or criteo. Also, The analytics dashboard is not as great as the shopify dashboard that I am no longer able to use once carthook is enabled.

MA

Marketing

Marketing

Used the software for: Less than 1 year

### "Carthook is great but hard to start"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

August 28, 2019

Pros

post cart upsells and nothing else it doesn't work

Cons

we cannot get it setup and have not received proper support

CO

Co-Funder

Co-Funder

Used the software for: Less than 1 year

### "Unique and effective 1 page checkout solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 21, 2019

Cart abandonment has dropped a few % from getting to 3-4 pages checkout process to one single page. The high pricing point is paying from itself when you can save a couple customers a month.

Pros

Support was perfect, chatbox questions gets answered quickly, quite unique product and worth every penny.

Cons

I won't lie, this ain't cheap at all, I'd prefer it to be more affordable but I guess this is the price to pay when you want the best 1 page checkout in the business.

GW

Gary W M.

CMO

Used the software for: Less than 1 year

### "Great Additiom"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 28, 2019

I wish we could customize a way to specify a cart funnel based on customers previous purchases and what they are purchasing.

Pros

Giving us features not available on Shopify

Cons

We are forced to use Braintree or Stripe which have higher merchant processing fees closer to 4%. We had a locked 2.25% using Shopify checkout as our merchant. For high volume stores this really sucks

OW

Owner

Owner

Used the software for: Less than 1 year

### "Cool tool. But lot's of other options out there."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

August 21, 2019

Unless something dramatically changes, we will likely cancel this.

Pros

I like the automation and the upsell opportunities.

Cons

I don't like the way this product is priced. I don't like that they are attempting to increase the percentage of sales by extortion. I don't like the lack of support and best practices tips.

P+

President + CEO

President + CEO

Used the software for: Less than 1 year

### "Strong functionality"

4.0

August 21, 2019

Pros

Lots of options, integrates with ReCharge, clear implementation guide, flexibility.

Cons

Hard to design a campaign that's not super-spammy. Inherently shout-y, not always a good fit for brands.

OW

Owner

Owner

Used the software for: Less than 1 year

### "Carthook review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

September 5, 2019

Good would like to see better customer service with more support

Pros

Ability to add multiple upsells and downsells of your choice

Cons

The monthly cost associated with this software. Too expensive especially for beginers starting out in ecom

CC

Creative Content Marketing

Creative Content Marketing

Used the software for: Less than 1 year

### "Easy to use and well worth the investment!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 7, 2019

Pros

The setup is easy to install on our website and the return on investment is great month over month.

Cons

The only thing that could be improved is the customer support options.

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