--- title: "Complete Auto Reports (CAR) Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Complete Auto Reports (CAR) Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more." source_url: "https://www.capterra.com/p/169717/Complete-Auto-Reports-CAR/" page_type: "product" language: "en" --- # Complete Auto Reports (CAR) Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Complete Auto Reports (CAR) ## What is Complete Auto Reports (CAR)? Digital Shop Management for today's fast paced, visual, and proof driven world. SELF-CHECK-IN KIOSK Simplify your customer experience. Let your customers effortlessly check themselves in on-site, ensuring accurate communication of their needs without interruptions. DIGITIZED ESTIMATES, AUTHORIZATIONS & INVOICES Provide your clients with digital estimates effortlessly. Enhance decision-making through detailed photos and videos showcasing their vehicle's condition, fostering transparency and trust. Seamless payment process for deposits and full invoices via SMS/text, stay tuned for this upcoming feature. STREAMLINED ESTIMATE BUILDING With Partstech Parts Ordering & Job Suggestions, quickly generate or adjust estimates and order parts in seconds—optimizing efficiency from start to finish. ## What is Complete Auto Reports (CAR) used for? [Auto Repair](https://www.capterra.com/auto-repair-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $137 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Complete Auto Reports (CAR) Overview Updated September 2026 AI summary Complete Auto Reports (CAR) is a cloud-based solution for small and midsize businesses using auto repair software, offering work order management, appointment scheduling, billing and invoicing, and CRM. It supports inventory, inspection, and parts management, with additional options like API access and third-party integrations. CAR is accessible on web and mobile platforms, supporting efficient shop operations and customer management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Complete Auto Reports (CAR) 5.0 (7) VS. [### ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (661)](https://www.capterra.com/p/201737/ARI/reviews/) Starting Price $137 Flat Rate, Per Month Starting Price $39.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (7) Ease Of Use 4.5 (661) Value For Money 4.6 (7) Value For Money 4.7 (623) Customer Service 4.9 (7) Customer Service 4.6 (591) ## Complete Auto Reports (CAR) alternatives [AutoLeap](https://www.capterra.com/p/216500/Autoleap/) [4.8 (747)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216500/Autoleap/) Highest Rated [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [4.9 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) [4.2 (263)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/61551/NAPA-TRACS/) [Torque360](https://www.capterra.com/p/230557/Torque360/) [4.9 (54)](https://www.capterra.com/p/230557/Torque360/reviews/) Starting price $99.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230557/Torque360/) [View all alternatives](https://www.capterra.com/p/169717/Complete-Auto-Reports-CAR/alternatives/) ## FAQs about Complete Auto Reports (CAR) Overview ### What company size and specific industries is Complete Auto Reports (CAR) built for? Complete Auto Reports (CAR) is designed for service facility owners and fleet operators, making it a fit for small to mid-sized automotive service businesses and fleet management operations. It supports teams focused on customer service, team coordination, and day-to-day operational work in these service-centered environments. Features and Usability ### What are the key features of Complete Auto Reports (CAR)? Complete Auto Reports (CAR) offers work order management, appointment scheduling, billing and invoicing, CRM, and customer history for automotive service operations. It also includes inventory management, parts management, point of sale, time tracking, reporting and statistics, inspection management, and VIN lookup for vehicle records. Pricing ### How much does it cost and what fees or limitations are included? Complete Auto Reports (CAR) starts at $137 per month for the Performance Plan, with the Championship Plan at $274 per month. A free trial is available. The Performance Plan includes automated emails, SMS, calendar, client portal, inventory management, and service scheduling; the Championship Plan adds employee management and Mailchimp. Integrations ### Which third-party tools and platforms does Complete Auto Reports (CAR) integrate with? Complete Auto Reports (CAR) integrates with Nexpart Distribution Management, PartsTech, and Vonage Business Communications. These catalog integrations connect CAR with parts sourcing and business communications tools, covering the main third-party platforms listed for the product. Getting Started and Support ### What training and onboarding options does Complete Auto Reports (CAR) offer? Complete Auto Reports (CAR) provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual guidance for self-paced review. Getting Started and Support ### What customer support options does Complete Auto Reports (CAR) offer? Complete Auto Reports (CAR) provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available about support experiences, no claims can be made about response speed, helpfulness, or common frustrations. Users should expect the listed channels only for assistance. ## Features AI summary Based on 2,452 Auto Repair reviews Capterra data shows that buyers of auto repair software rank the following features as their top priorities: - **Billing & Invoicing** (**56%** of reviewers rated this feature as critical) - **Quotes/Estimates** (**53%**) - **Work Order Management** (**48%**) Complete Auto Reports (CAR) supports all three of the features reviewers value most: **Billing & Invoicing**, **Quotes/Estimates**, and **Work Order Management**. Together, these capabilities help businesses create accurate estimates, track repair jobs from start to finish, and manage customer billing more efficiently, allowing teams to keep shop operations organized and move work through the service process with fewer delays. Quotes/Estimates 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Work Order Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Labor Rates 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track, manage, and standardize customer rates for services performed by technicians VIN Lookup 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Service History 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Billing & Invoicing 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Complete Auto Reports (CAR) 40 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Estimating: Estimate expected cost based on various factors before a project begins - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parts Management: Track parts inventory levels and manage re-stocking - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Quotes/Estimates: Generate quotes or estimates for customers - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Service History: Track work performed and resources used for past customers, sites, or assets - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vehicle Information: Allows fleets and service businesses to track information about their vehicles. - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 5.0 (7) 5.0 Based on 7 reviews ## Pricing Value for money 4.6 (7) Free Trial [View pricing plan details](https://www.capterra.com/p/169717/Complete-Auto-Reports-CAR/pricing/) Performance Plan $137.00 Flat Rate,Per Month It includes: - Client Portal - Service Timers - Job Matching - Photos & Videos - Calendar - Job Board - Inventory Management - Automated Emails - Automated SMS - Last Service Marketing - Next Service Due Scheduling - Internal Notes - Service Request Notes - Partstech - Nexpart Championship Plan $274.00 Flat Rate,Per Month It includes: - Client Portal - Service Timers - Job Matching - Photos & Videos - Partstech - Nexpart - Calendar - Job Board - Inventory Management - Employee Management - Last Service Marketing - Next Service Due Scheduling - Automated Emails - Mailchimp - Internal Notes - Service Request Notes - Automated SMS - Motor Labor by Partstech Value for money 4.6 (7) 4.6 Based on 7 reviews ## Integrations [ Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[ PartsTech](https://www.capterra.com/p/231766/PartsTech/)[ Nexpart Distribution Management](https://www.capterra.com/p/77054/Nexpart-Distribution-Management/) ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SK Steve K. Owner Automotive ### "Great Value! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2024 Easy implementation, company was very helpful in setting up and with any questions along the way Pros Ease of use and accessibility to customers Cons Very little Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 3, 2024 Thank you very much for taking the time to leave us a review. JW Jeremy W. Manager Automotive ### "Shop invoicing and management at it's best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2024 Pros Great software and excellent user support. One of the best tools in our shop! Cons There is a 10-15 minute lag time if you need to add a discount to a completed invoice, but I have found no other cons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 13, 2024 Hi Jeremy, Thank you for the time to leave us this review. I am sorry to hear about the coupon issue and will be reaching out to help get this sorted! FR Felipe R. Gerente Individual & Family Services ### "Facilitating the car repair process" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 2, 2023 I find it a very interesting platform for those who have a fleet of vehicles, being able to estimate the time and amount of maintenance that it may require. Pros The product is easy to use and easy to understand, affordable price and very generous customer support. Cons It still didn't look good to me explains the difference between using it in a fleet or a personal vehicle. Some proposals are difficult to interpret, something that is easily resolved as you use the app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 13, 2024 Hi Felipe! Thank you so much for taking the time to leave this review of our services. Please reach out if we can help better explain some of the items you mention. Thank you. TL Tatiana Leite G. assistente Facilities Services ### "Avaliação de Camplete Auto Reports" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 20, 2023 Pros É uma plataforma que permite compartilhar aprovações de orçamentos e serviços em tempo real. Cons Interessante ser disponível para todo nivel/tamanho de empresa. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 13, 2024 Hi Tatiana, Please feel free to reach out. We have made significant changes in the last 18 months and the platform value really shows now. Thank you for leaving a review! AS Alison S. Dono Transportation/Trucking/Railroad ### "Ótimo pra cuidar de veiculos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2023 Indício pra quem quer ter um controle da sua frota Pros Facilidade em controlar o cuidado com os carros da empresa Cons Não tenho nenhuma reclamação sobre o produto Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 13, 2024 HI Alison, Thanks for taking the time to leave this review. Greatly appreciate it. If we can be of assistance since making further enhancements, please let us know. EH Eric H. Owner Automotive ### "Thinking Back to what I was doing before this, crazy. Worth Your Time, Great Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2022 They have been extremely helpful and I couldn't say anything bad about them. They always go the extra mile. Happy I decided to use them and will continue to use them. Pros Our shop in Brooklyn is fast paced so I was worried it wasn't going to be able to handle our daily influx of cars. I like software alot, it's fast and easy to pull customer info. Few things I've asked for they added to system to make my life easier. Live support chat is a real person and is actually helpful. Cons It was their reports before but now that they have their advanced reports out. They took awhile to release it but they did release it as they promised. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 13, 2024 Hi Eric, Appreciate the feedback you have left. Please don't hesitate to reach out about our recent upgrades to help you even more at your shop! CN Carlos N. Owner ### "Easy to use and customers love the new experience. My sale have improve since using software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 11, 2018 Pros I love the fact I can add photos to quotes. Once customers see what's going on with their vehicles, service sales itself. Cons The fact the their customer app hasn't been realeased yet. But from what I was told, less than a month before release. I'm confident once they release free customer app, my clients will love my service even more Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 13, 2024 Hi Carlos, Thanks for the review! Glad to have you with us. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.