--- title: "Google Sheets Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Google Sheets Software - reviews, pricing plans, popular comparisons to other Spreadsheet products and more." source_url: "https://www.capterra.com/p/169718/Google-Sheets/" page_type: "product" language: "en" --- # Google Sheets Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Google Sheets ## What is Google Sheets? Online spreadsheet making tool that helps in creating, editing & sharing spreadsheets in real-time through any PC, mobile or tablet. ## What is Google Sheets used for? [Spreadsheet](https://www.capterra.com/spreadsheet-software/) Top alternative Featured Overall rating Based on 13,216 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Pros & cons Team-based document sharing Free spreadsheet alternative Sluggish with large datasets Limited cell and table features Starting price $6 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Google Sheets?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.google.com/webhp&name=Google Sheets) Rating Breakdown 4.7 +− Features4.4 Value for Money4.8 Ease of Use4.6 Customer Service4.4 Rating Breakdown 4.7 Features4.4 Value for Money4.8 Ease of Use4.6 Customer Service4.4 ## Google Sheets Reviewers Verdict Updated August 2026 AI summary - Google Sheets is a fit for teams and businesses that need simple, collaborative spreadsheet work accessible from anywhere. - Users appreciate its real-time editing, cloud storage, and easy sharing, especially for distributed or remote teams. - It delivers everyday value by helping groups stay organized, update data instantly, and avoid version-control headaches. - Buyers may need to accept some trade-offs in performance with large datasets, limited advanced formatting, and slower direct support. - It works best for teams prioritizing collaboration and flexibility, but may fall short for heavy data analysis or complex formatting needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Google Sheets 4.7 (13,216) VS. [4.5 (3,538)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting Price $6 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (13,216) Ease Of Use 4.3 (19,416) Value For Money 4.8 (8,497) Value For Money 4.4 (13,064) Customer Service 4.4 (7,141) Customer Service 4.3 (11,341) ## Google Sheets alternatives [4.6 (93)](https://www.capterra.com/p/39269/Spreadsheet-Server/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (30)](https://www.capterra.com/p/10005479/Jet-Reports/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (716)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.6 (6,095)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/169718/Google-Sheets/alternatives/) ## FAQs about Google Sheets Overview ### What problems does Google Sheets solve? Google Sheets solves version-control chaos, scattered task ownership, and slow status reporting by letting multiple people update one live spreadsheet, comment, assign actions, and share role-based access instantly. Operations, marketing, customer service, finance, and project teams use it to track schedules, budgets, requests, rosters, and progress without back-and-forth emails. Answer based on 5543 reviews Overview ### Which roles and teams benefit most from Google Sheets? Google Sheets is most used by business owners, managers, educators, students, and project teams that need fast, collaborative spreadsheet work. Operations, marketing, and account teams track tasks, budgets, and reporting; executives monitor performance; developers organize data; and teachers and students manage assignments, analysis, and shared classroom workflows. Answer based on 13205 reviews Overview ### What company size and industries is Google Sheets built for? Google Sheets is designed for businesses of all sizes, with strongest adoption among small businesses at 69%, followed by enterprises at 16% and midsize companies at 15%. It serves many sectors, led by Computer Software and Education Management at 7% each, plus Marketing and Advertising at 6%, primarily for spreadsheet work. Answer based on 13207 reviews Features and Usability ### What are the key features of Google Sheets? Google Sheets includes core spreadsheet features like formulas, charts, templates, and data import/export, plus differentiators such as real-time editing, sheet sharing, comments, and version control. Reviewers often highlight collaboration, access permissions, auto-save, offline access, and integrations with Google Forms, Drive, and APIs for shared data tracking and reporting. Answer based on 5037 reviews Integrations ### Which third-party tools and platforms does Google Sheets integrate with? Google Sheets integrates with Microsoft Excel, Google Drive, Gmail, Google Docs, Google Forms, Google Slides, and Zapier, with reviewer mentions also highlighting Microsoft Outlook. It connects to 13 platforms overall, spanning file storage, email, documents, forms, presentations, analytics, and workflow automation tools. Answer based on 7335 reviews Getting Started and Support ### How easy is it to onboard and train a team on Google Sheets? Google Sheets is generally quick to onboard for teams, especially users already familiar with Excel or other spreadsheet tools. Training is supported through live online sessions, video tutorials, and documentation. Reviewers say basic users adapt fast, while nontechnical users and teams using advanced formulas, shortcuts, or reporting need more time. Answer based on 297 reviews Getting Started and Support ### What customer support options does Google Sheets offer, and how do users rate the experience? Google Sheets offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often find the help articles, forums, and community guidance useful for troubleshooting, especially for common tasks. Support experiences are mixed, with recurring complaints about slow responses, difficulty reaching a person, and limited help for more complex issues. Answer based on 146 reviews Security ### How does Google Sheets handle data security and access control? Google Sheets uses share settings with customizable access levels, including view-only, comment-only, and edit permissions, plus protected sheets, ranges, and cells, version history, edit history, autosave, and cloud backup. Reviewers also note limits: permissions can be confusing, link sharing mistakes can expose files, and some want stronger password protection or encryption options. Answer based on 558 reviews Spreadsheets ### How well does Google Sheets work for spreadsheets? Google Sheets works well for everyday spreadsheets, shared lists, budgeting, project tracking, and team planning. Small business teams, educators, and office staff like the familiar layout, formulas, and Excel file compatibility. It can slow down with large workbooks, complex calculations, heavy formatting, or advanced analysis needs. Answer based on 5037 reviews ## Who uses Google Sheets? Based on Capterra reviews from the past year ## Pros and Cons Team-based document sharing 99% positive reviews out of 1710 Most reviewers indicate collaboration features allow teams to co-edit, comment, and share spreadsheets efficiently from anywhere. Sarah M. Owner, 2 - 10 employees. "The collaboration tools allow for teams to work effectively." Sluggish with large datasets 81% negative reviews out of 703 Most users report performance and speed issues, especially with large files or slow internet, causing lag and delays. Anonymous User Lead Project Manager, 11 - 50 employees. "The application becomes laggy and slower in performance if you have a few hundred thousand or more rows on one sheet." Free spreadsheet alternative 98% positive reviews out of 915 Most reviewers appreciate pricing, noting Google Sheets is free, accessible, and offers robust features without extra cost. Maria H. University Teacher, 1,001 - 5,000 employees. "You can work with spreadsheets, totally free just by having a Google account." Limited cell and table features 56% negative reviews out of 550 Some reviewers describe cells and tables as less flexible, with missing advanced formatting, sorting, and pivot table options. Void D. Freelance Artist, 1 employee. "The mobile app is basically useless due to the fact that data doesn't display correctly within the intended cels - it will instead overlap with cell borders." Instant multi-user editing 99% positive reviews out of 686 Most reviewers describe real-time collaboration as essential for teamwork, enabling instant updates and seamless group editing. Muhammad Aamer K. Full stack developer, 1 employee. "The thing I like the most about about google sheets is that the collaboration is really good here multiple users can do changes and all of them can see reflection of the changes in realtime" Minimal direct support options 58% negative reviews out of 110 Some users comment customer support is limited, relying mainly on forums and online resources rather than direct assistance. ## Features AI summary Based on 7,022 Spreadsheet reviews Capterra reviewers point to these as the spreadsheet features buyers value most: - **Access Controls/Permissions** (**46%** of reviewers rated this feature as critical) - **Data Import/Export** (**44%**) - **Document Management** (**43%**) Google Sheets supports all three top-priority features: **Access Controls/Permissions**, **Data Import/Export**, and **Document Management**. Together, these capabilities help businesses control who can view or edit files, move data in and out of the system more easily, and keep spreadsheets organized and accessible, allowing teams to work accurately and stay coordinated across shared documents. Data Import/Export 4.6 (853) 68.93% of 853 reviewers that rated this feature as important or highly important You can import and export data in multiple formats like CSV, Excel, and PDF, and integrate with tools such as Google Forms and BigQuery. Some reviewers find the process flexible and user-friendly, though a few mention issues with large files or complex formatting. Document Management 4.6 (758) 63.06% of 758 reviewers that rated this feature as important or highly important Google Sheets offers easy document organization with folders, version history, and autosave via Google Drive. Users think it’s simple to manage, access, and restore files from any device, though some wish for improved folder options and document display customization. Offline Access 3.9 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Ability of websites, web applications, or mobile applications to function without an active internet connection Data Visualization 3.8 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Graphical representation of data Search/Filter 4.6 (763) 60.81% of 763 reviewers that rated this feature as important or highly important It helps you quickly find and organize information using robust search and filter tools. Reviewers appreciate the ability to locate specific data in large sheets, customize filters, and save time, though some mention occasional glitches or limitations with very large datasets. Access Controls/Permissions 4.6 (747) 66.13% of 747 reviewers that rated this feature as important or highly important Google Sheets gives you flexible control over who can view, comment, or edit your spreadsheets. Reviewers indicate this helps protect sensitive data, prevent accidental changes, and customize access for different roles, making collaboration secure and efficient. Google Sheets 21 features Google Sheets gives you flexible control over who can view, comment, or edit your spreadsheets. Reviewers indicate this helps protect sensitive data, prevent accidental changes, and customize access for different roles, making collaboration secure and efficient. Application programming interface that allows for integration with other systems/databases Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. With Google Sheets, you can work with many people at once, see real-time edits, leave comments, and communicate directly in the document. Reviewers appreciate how this boosts teamwork, productivity, and remote collaboration, and value the seamless sharing and version history. Leave comments and notes on documents for others to view Pre-designed layouts that can be customized to match preferences and requirements Automatically retrieve and pull information from documents, websites, images, data sets, and other sources You can import and export data in multiple formats like CSV, Excel, and PDF, and integrate with tools such as Google Forms and BigQuery. Some reviewers find the process flexible and user-friendly, though a few mention issues with large files or complex formatting. Graphical representation of data Google Sheets offers easy document organization with folders, version history, and autosave via Google Drive. Users think it’s simple to manage, access, and restore files from any device, though some wish for improved folder options and document display customization. Ability to handle several projects simultaneously Ability of websites, web applications, or mobile applications to function without an active internet connection Plan and coordinate all the resources, costs and time needed to execute assignments Preview and make real-time changes in the web content Receive data and information in real time Receive system updates as soon as any changes are made View and track pertinent metrics to find patterns and gain insights from data It helps you quickly find and organize information using robust search and filter tools. Reviewers appreciate the ability to locate specific data in large sheets, customize filters, and save time, though some mention occasional glitches or limitations with very large datasets. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Features 4.4 (13,216) 4.4 Based on 13,216 reviews ## Pricing Value for money 4.8 (8497) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/169718/Google-Sheets/pricing/) Business Starter $6.00 Per User,Per Month Business Standard $12.00 Per User,Per Month Business Plus $18.00 Per User,Per Month Enterprise Contact Vendor for Pricing Value for money 4.8 (8,497) 4.8 Based on 8,497 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Gmail](https://www.capterra.com/p/202338/Gmail/) ## Support, customer service and training options Customer Service 4.4 (7141) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (7,141) 4.4 Based on 7,141 reviews ## User reviews Overall rating 4.7 Based on 13,216 reviews Filter by rating 5(9494) 4(3220) 3(465) 2(30) 1(7) Mentioned topic Sorted by most recent EL Eduardo L. Safety Coordinator II Construction ### "Spread the Work with Google Sheets" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 17, 2026 My overall experience with Google Sheets has been really positive. It’s easy to use, works smoothly, and makes organizing information much less of a hassle. I love that I can access my spreadsheets from anywhere and share them with others without having to send files back and forth. The real-time collaboration is super helpful when working with a team, and everything saves automatically. It’s also great for everything from simple lists and budgets to more detailed projects. Overall, Google Sheets is convenient, reliable, and flexible, and I’d definitely recommend it to anyone who needs an easy spreadsheet tool. Pros Google Sheets is honestly one of the easiest and most useful spreadsheet tools I’ve used. It’s simple to set up, easy to organize, and works great for everything from basic lists to more detailed projects. I really like that I can access my spreadsheets from anywhere and share them with others instantly. The real-time collaboration is especially convenient when working with a team. It also saves automatically, so I don’t have to worry about losing my work. Overall, Google Sheets is reliable, flexible, and super convenient. I’d definitely recommend it for both personal and professional use. Cons One downside of Google Sheets is that it can feel a little limited compared with advanced desktop spreadsheet software. When working with very large or complex spreadsheets, performance can sometimes slow down. Some advanced features and formatting options may also take time to learn or may not be as powerful as those in dedicated spreadsheet programs. While Google Sheets is excellent for everyday tasks and collaboration, users with highly technical or data-heavy projects might prefer a more advanced tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mark B. Manager Retail ### "My prefered spreadsheet program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 16, 2026 Google Sheets is where most of my day-to-day data work happens, mainly because getting someone else into a spreadsheet takes one link and no explanation. That single advantage changes how a team works — shared trackers, budgets, and planning docs stay current because everyone edits the same live copy instead of trading attachments. Pros Collaboration is what it does better than anything else. Several people can work in the same sheet at once, see each other's cursors, and leave comments, with no version conflicts and no emailing files back and forth. Sharing is a link and a permission setting, and the full revision history means you can always see who changed what and roll it back. It's free, runs in a browser on any machine, and autosaves constantly so nothing is ever lost. The formula set covers the vast majority of real work, and functions like IMPORTRANGE, QUERY, and GOOGLE FINANCE do things desktop spreadsheets can't. Google Forms feeds straight into it, Apps Script handles automation, and it connects easily to other tools. Cons It slows down on large datasets. Once you're past tens of thousands of rows with heavy formulas, recalculation lags and the browser starts to struggle in a way a desktop spreadsheet wouldn't. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NL Nicolas L. Concepteur Développeur d'application Program Development ### "J’aime Google Sheets" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2026 Pros Ça fait environ 3 ans que j’utilise Google Sheets et franchement j’aime beaucoup pour travailler rapidement sur des tableaux. Le gros avantage pour moi c’est que tout est en ligne, donc je peux commencer un fichier sur mon ordinateur et le retrouver après sans avoir à penser à enregistrer. Cons Le seul truc qui me dérange parfois, c’est que quand le fichier devient vraiment gros avec beaucoup de données et de formules, ça peut commencer à ralentir. Pour les petits tableaux par contre, aucun souci. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW David W. Owner Information Technology and Services ### "Google Sheets review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2026 Le principal gain de productivité vient du fait que plusieurs utilisateurs peuvent travailler sur le même fichier en même temps. Cela m’évite d’échanger constamment différentes versions d’un document. Pros Les fichiers sont automatiquement enregistrés Les formules, filtres et fonctions disponibles permettent de gérer facilement la plupart des besoins courants. Cons Les performances peuvent diminuer avec des feuilles très volumineuses ou contenant beaucoup de formules. Certaines fonctions avancées restent moins complètes que celles d’Excel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Administrative Consumer Goods ### "User friendly Spreadsheet and Collaboration Tool " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 6, 2026 All in all my experience with Google Sheets is quit positive for both my personal and professional work. Although some improvements may provide a better user experience like advanced usage of templates and better support responses. Pros Google Sheets offers excellent features for a great value of money. Features like formula calculations make simple to complex budgeting data analysis smooth. It's interface is user friendly even for beginners. It also offers real time collaboration which allows number of people to work on same work sheet at the same time without any hassle. Cons The built in templates are not worth the hype as per my personal experience can be better with wide usage. Also the customer support fail provide the needed assistance with complex issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jared M. Warehouse and Facilities Support Specialist Education Management ### "Google Sheets: Its uses are many, and its downsides are few" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2026 My overall experience has been good because it has helped a lot with work and understanding balances and at work. Pros What I like most about Google Sheets is how useful it is at work. We use it to track inventory across different warehouses. The fact that it is free is nice so the value it offers us is wonderful. We use formulas a lot to project new balances for the future so we can predict what inventory of products to receive in the future. It is fairly easy to use once you get used to the templates. The user interface is friendly and inviting and it is clear as to what you can use it for. I have never had to use customer support for Google Sheets because I never run into problems. Cons Using Google Sheets has its downsides like not being useful with large data sets and limited data analysis features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jae G. Teacher E-Learning ### "Extremely Useful & Diverse" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 August 3, 2026 On the whole, google sheets is awesome. It works well, comes with lots of storage space inside google drive, and has all the predominant features someone would want. It's also possible to have multiple currencies and languages within one sheet, which is super useful for international data. Pros Functions exactly the same as the one we all grew up with but it's integrated into the G-suite, so it's much easier to access more often. The smart features are great for writing in equations and there's lots of templates for diverse business needs. Cons The mobile version is extremely difficult to navigate. I'd like if it were easier to view from our phones. Also, I dislike using google sheets to create a graph for google slides. It permanently saves it as a separate file in google sheets, which seems like a waste of storage space to me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Kate L. Sales Machinery ### "Great Resource" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2026 Overall, my experience with Google Sheets has been positive. I have used it to organize data, track information, create reports, and collaborate with others on shared projects. While there are some limitations compared to Excel, I find it to be a user-friendly and efficient tool for managing data and improving productivity. Pros What I like most about Google Sheets is how easy it is to organize information and collaborate with others in real time. It makes tracking data, creating reports, and sharing updates simple, while its built-in formulas and automation features help save time and reduce manual work. Cons What I like least about Google Sheets is that it can become slow when working with large amounts of data or complex formulas. Some advanced features are also more limited compared to Excel, which can make certain tasks more challenging. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Chiara L. Worker Legal Services ### "Google sheets saved so much time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 25, 2026 It helped me so much to organise during school I love it!! Definitely everyone should learn how to use Google Sheets (work and non) Pros I used a lot Google sheets throughout school but also now while working it helps me to organise everything, mind-blowing how much stuff it can do (for free also)!! I love how easy it is to set something up or calculate in a second. Sometimes I've used it for collaboration and I've got to understand how the interface when opening it works by now. Cons At the beginning it was a bit difficult to understand how to use but I got the hang of it going on and on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Wren W. Owner Events Services ### "Got my small business off the ground" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 10, 2026 Honestly it's my go-to whenever I need to get something organized fast. I leaned on it hard in the early days of my business and still use it for budget tracking and quick one-off lists. It's not the tool I'd build a serious CRM on, but for everyday spreadsheet work it's reliable and I never have to think twice about it. Pros When I was first setting up Wildstar Weddings I basically ran my whole client tracking out of Sheets. It was free, I already knew my way around it, and I could spin up a new tab or column whenever I thought of something I wanted to track. Budgeting, client info, follow-up dates, all of it lived in one file. The fact that it updates live and I can get to it from my phone or laptop made it really easy to keep on top of things without paying for anything fancy. Cons It works great until you outgrow it. Once my client list started getting longer, using a spreadsheet as a real CRM started to feel clunky and it wasn't something I could scale long term. I eventually moved that side of things over to a custom setup, but for what it is a spreadsheet, not a database it did the job longer than I expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/169718/Google-Sheets/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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