Function Point Productivity Software

Function Point

4.5 / 5 142 reviews

Who Uses This Software?

Specifically designed for architects, design studios, interactive design agencies and internal marketing departments looking to streamline their business.


Average Ratings

142 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $34.00/month/user
    See pricing details
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Function Point Productivity Software
  • www.functionpoint.com
  • Founded 1997
  • Canada

About Function Point

Function Point alleviates the chaotic nature of operating architecture, internal marketing teams and professional service firms. Used by over 9000 customers across the world, the all-in-one solution helps teams connect each stage of project management. We strive to deliver intuitive software solutions and unsurpassed customer service. Our goal is to make productivity more personable; to warm it up and give it a heartbeat.


Function Point Features

  • 2D Drawing
  • 3D Modeling
  • BIM Modeling
  • Client Management
  • Contract Management
  • Document Management
  • Drafting
  • Manufacturing Design Data
  • Project Management
  • Proposal Management
  • Visualization / Presentation

Function Point Reviews Recently Reviewed!


Great agency tool

Jun 19, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: As a user and not as an administrator, it's easy to log time, find tasks and ensure you are within the time budgeted to you.

Cons: The user interface/dashboard could use some upgrading. Also, the amount of clicks that it takes to find what you're looking for can sometimes be frustrating.

Overall: Tracking progress and budgets, great tool for streamlining processes.

Vendor Response

by Function Point Productivity Software on June 19, 2018

Thanks for sharing your feedback with us!

Easy to use, intuitive, great customer service

Jun 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and amazing customer service. I can't imagine using another project tracking software - it's a hit at our office!

Cons: Any changes! The changes to the "creating a task" function was tough to get used to - it was too easy to leave a task in "Draft" mode.

Overall: Ease of use and great work performance - great partner tool!

Vendor Response

by Function Point Productivity Software on June 18, 2018

Hi Katie, we're so glad to hear FP is a helping you and your team become more profitable and productive Thanks for sharing your thoughts with us!

Capterra-loader

Seems like a pretty good program. Haven't had any issues with it from my pov. Does its job well.

May 14, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love the weekly view for logging hours. The daily logo UX is a bit bulky. I'd rather have the option to view weekly instead of daily personally.

Cons: I have issues with duplicate docket alerts. I feel that the dockets or file names should automatically reshuffle to alphabetical order.

Overall: This software is great for logging hours on your projects.

Vendor Response

by Function Point Productivity Software on May 22, 2018

We appreciate you sharing your feedback with us, Dave. Keep an eye on your inbox - we'll see what's going on with your docket alerts.

Function Point does what we need it to do!

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Function Point provides most of what we are looking for. It is easy to create invoices for our customers!

Cons: Function Point won't allow you to modify a batch invoice (not a big deal though -- I just have to delete that invoice and start over).

Vendor Response

by Function Point Productivity Software on May 22, 2018

Thanks for taking the time to share your feedback with us, Rose!

I love FP, it's easy to use and covers everything we need it to cover.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that FP is very easy to use, and intuitive. There are multiple ways to review jobs (financials, hours, etc) and pull different reports which is incredibly helpful.

Cons: I think an improvement could be for email notifications, I haven't seen that as an option. As far as workflow/scheduling goes, it would be awesome to be able to know when a task or notification was pushed to you via email.

Vendor Response

by Function Point Productivity Software on May 22, 2018

Hi Jackie, thanks for your kind words about FP! Your Customer Success Manager will be reaching out to show you how to enable those email notifications for yourself. Keep an eye on your inbox!

I have had very few problems with this software. It works great for our small business.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that I have the ability to customize our invoices as much as we would like to. I like the search functions and how it integrates with our email.

Cons: I wish that there were a wider range of reports that could be run. I wish that I could call customer service and speak to someone right away instead of sending an email and waiting for a reply.

Vendor Response

by Function Point Productivity Software on May 18, 2018

Hi Lauren, thanks for your kind words here. Keep an eye out for what's coming with reporting, and great news -- you can definitely give us a call! (functionpoint.com/contact-us)

I use it as an employee for a creative agency to track hours of client work

May 11, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to plug in hours with notes. Love that it is real time with no need of saving the application after a new entry has been submitted.

Cons: Assigning Tasks are a bit of a headache and not as intuitive. Consolidating some features will help make the program not seem so overwhelming. Would like a better display of project management dashboard

Vendor Response

by Function Point Productivity Software on May 17, 2018

Hi Aylin, thanks for sharing your feedback with us -- we really appreciate it!

Overall a positive experience!

May 09, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We like how FP serves as an aggregate for our production, sales and accounting divisions. The FP staff are very helpful and exceedingly pleasant (love those Canadians!).

Cons: Quickbooks integration could be improved. We spend a lot of time checking and fixing invoices before they can go out to our clients. Clients end up with more than one account due to the issue with ampersands. (And pretty much ALL our clients have an & in their company name!) It would be nice to be able to import a new list of prospective client contacts from an excel file, instead of having to type them all in individually.

Overall: Production, accounting and CRM all in one place!

Vendor Response

by Function Point Productivity Software on May 14, 2018

We appreciate you taking the time to share your thoughts, Elaina. Your feedback is now with the Product Team for consideration.

Capterra-loader

Function point takes the messiness of time tracking out of the equation

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of which I can track time and be aware of deadlines and time estimates. Function point helps me stay ahead of my workload

Cons: You have to refresh your browser whenever a new task is added, requiring you to stop your time and copy and paste the time

Overall: Being able to track time and stay up to dat with my workload, and when I am asked what I spent my time doing, my boss can easily pull up my time sheets and see what was done

Vendor Response

by Function Point Productivity Software on May 14, 2018

Thanks for sharing your thoughts with us, Walter. Your Customer Success Manager will be reaching out to clarify why you're needing to refresh your browser when a task is added. Keep an eye on your inbox!

Function point tool is awesome. It just finishes my work in no time.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Reports features, Leave features, Currency features, user-friendly, more approachable, perfect reports as per requirements

Cons: 1. When we create a batch invoice the currency (other than default) should be reflecting in the invoice when we print wherein as of today it doesn't reflect. It comes up as default currency.
2. FAM code should come in the "Invoices" tab when we pull all invoices report,

Overall: as stated earlier

Vendor Response

by Function Point Productivity Software on May 14, 2018

Hi Madhu -- thanks for your kind words. We're so glad to hear that FP is helping Atlas Copco become positively productive!

We use FP for estimate creation and hour tracking.

May 08, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy workflow for creating and exporting estimates. Being able to create templates and copy estimates allows for easy replication of scope of works.

Cons: search functionality is cumbersome. Mainly when attempting to navigate through search results. If you select a search result and then attempt to navigate back to the results page it does not work.

Vendor Response

by Function Point Productivity Software on May 14, 2018

Thanks for sharing your thoughts with us, Carey. We've passed your feedback on to the Product Team for consideration.

Great overall

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: To be able to track hours live with everyone at the office is very handy when monitoring projects.
Navigation is simple and intuitive.

Cons: Not really Cons but more suggestions :)

1. I wish there was more options with customizing the dashboard.
2. When I am logging in, entering password with CAP LOCK on, it does not tell me right away, like most other websites, so I end up entering it twice. I have to have the Cap Lock on quite often, so it could be really useful if it told me about it.
3. Also the Jobs tab under "View Jobs" - I wish more than 5 jobs can be shown on the drop down menu so it is quicker to reference different jobs.

Vendor Response

by Function Point Productivity Software on May 14, 2018

Hi Elly, thanks so much for your suggestions! They're now with our Product Team for consideration.

FunctionPoint is a very powerful tool for project management

May 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the organization capabilities for clients and projects best. The Quick Search bar is also super simple and I use it all the time.

Cons: there are some nuances, like needing to create an estimate prior to opening a job, and not being able to copy a project that take a little working around.

Vendor Response

by Function Point Productivity Software on May 14, 2018

We appreciate you taking the time to share your feedback, Katy!

Function Point is fairly easy to use but if you ever have questions they have great customer service

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It helps me streamline my financial picture so I can look at our actual costs versus billed amounts easily to see where we need to improve on our estimating of time/resources needed to improve our overall financial health.

Cons: Sometimes I have a hard time finding things within the software. For example, how to change a setting to have the program do something different. However, the customer service is great so if I get stuck I just reach out and then have a folder in my email to save instructions from FP so the next time I have them handy.

Vendor Response

by Function Point Productivity Software on May 11, 2018

Hi Ceil, thanks so much for taking the time to share your thoughts with us! We're happy to hear about the great experiences you've had with our customer success team!

Robust platform that will work for some, but simplification is what our agency needs

May 08, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Previously, we were using Basecamp or Smartsheet and they had no where near the functionality of Function Point. Function point allows us to track our time, assign tasks and keep work flowing within our agency. Their customer service team has been great and on-site training was very helpful.

Cons: Simple reporting is not easy to pull. Adding daily tasks is too tedious, so not every department has tasks within each timeline. Tracking time by department by job is not easy to do, as it requires many steps to pull that report. We probably bit off more than we could chew with Function Point, and now realize we likely needed something more simple.

Vendor Response

by Function Point Productivity Software on May 14, 2018

Thanks for sharing your feedback with us, Jenna! Keep your ear to the ground for what's coming to FP reporting :)

Not the best UX, but does a great job at what it's for!

May 08, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to fill out time sheets and check on the hours that team members are logging to track to budgets.

Cons: Not incredibly intuitive to do much of anything except filling out time sheets with. I've had a lot of questions for our "Function Point Expert" in our office especially when creating budgets with service groups.

Vendor Response

by Function Point Productivity Software on May 11, 2018

Thanks for sharing your thoughts with us! Feel free to reach out to us at anytime with questions: heretohelp@functionpoint.com

OVerall, a less complicated process than software I've used at other agencies.

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of time entry. I have worked other places where enterting time was a laborious task due to inefficient or outdated software. FP is easy to use, populates fast and enables me to not waste time entering my time.

Cons: Pulling hours reports for people I manage is somewhat complicated and the .xls files are not organized in any manner, which requires me to do work in order to get things in order before I can analyze the data.

Overall: Ease of use.

Vendor Response

by Function Point Productivity Software on May 11, 2018

Hi Ross -- thanks for sharing your feedback with us, we appreciate you taking the time to do so!

Capterra-loader

Function Point is an essential part of our agency workflow forming the backbone of our process.

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Depth of information and availability of data. The amount of information can be intimidating to a new user, but with experience, the ability to not simply keep track of projects, but to be able to monitor the health of your agency is essential. Function Point's robust reporting tools make that possible.

Cons: Lack of ability to customize and support workflow options that are outside of established understandings within the system. Additional client portal functionality for example.

Vendor Response

by Function Point Productivity Software on May 11, 2018

We appreciate you taking the time to share your thoughts with us, Nathan. We're so glad to hear how FP is helping monitor the health of Zipie!

Capterra-loader

Overall Great Job Tracking Software

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Great for tracking time, jobs, and tasks within those jobs. Helps to keep me organized on a daily basis.

Cons: decimal format. sometimes I have to calculate the decimal time for tracking so many minutes. Not terrible, just a minor annoyance.

Vendor Response

by Function Point Productivity Software on May 11, 2018

Thanks for sharing your feedback with us, Jeff!

I use Function Point every day for project management and organizational purposes.

Apr 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about Function Point is the ease of creating estimates and saving templates. It allows us to provide very in-depth estimates to clients and prospects, which we have received compliments on. Very rarely do I see estimates that are as detailed and clear as the ones that Function Point allows us to create with relative ease. Likewise, the simplicity of creating an Invoice from an existing Job also streamlines the process tremendously.

We also make extensive use of the Notes function to create easy-to-follow instructions for our artists to follow. The fact that these are then saved automatically with the Job and are easy to go back to and reference is very helpful. It makes organizing them and trying to keep track of them much less of a hassle.

Cons: One thing I don't like about the Function Point software is that, when a Job is "closed," any tasks that remain un-completed just sit on the Tasks/To Dos page on the homepage of FP. Sometimes we find that tasks we initially think will be required are not needed in the end. Once the Job is closed, I'd much prefer that the "left over" tasks automatically get marked in some way as to indicate that they were not completed, while still being removed from the Tasks/To Dos list.

My list is constantly cluttered by Tasks for Jobs that were finished weeks ago, but which I know nothing about because I was never required to actually complete that task. It ends up that someone has to manually close out every individual task that is not needed. Feels like a waste of time.

Overall: Function Point has helped to consolidate and digitize a lot of the things that would have been done either in physical, print form (such as recording time worked on each task), or in a less efficient way (such as creating estimates).

Vendor Response

by Function Point Productivity Software on April 23, 2018

Hi James, thanks for sharing your thoughts with us. We've passed your great feedback to our Product Team for consideration!

fairly easy to use, not easy to find documents when you have a bunch tagged to your name

Apr 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Briefs and templates are easy to use. Keeps everything organized. Can tag people into the document, pulls job/estimate information in easily

Cons: when someone comments on a note, it doesn't notify you
You can't attach a file from an email. you have to drag to desktop and then attach

Overall: documents saved, easy to see what my team members do

Vendor Response

by Function Point Productivity Software on April 20, 2018

Thanks for taking the time to share your thoughts with us, Amber! Keep an eye on your inbox -- your Customer Success Manager will be reaching out to show you how to customize your alerts.

My experience has been good.

Apr 16, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy the ability to personalize the dashboard to what I find important to view. The multiple reports that can be run is handy also.

Cons: It would be ideal to have one more tier available above Projects for billing purposes. The compatibility with Microsoft 8 & 10 has not been easy. There were many adjustments that needed to be done on my end to be able to print reports. I still struggle with particular reports running correctly.

Vendor Response

by Function Point Productivity Software on April 17, 2018

Hi Vanessa, thanks for sharing your thoughts on FP with us! Let's see how we can help you with running those reports. Keep an eye on your inbox!

Great organization tool, interesting interface

Apr 16, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like how you can organize and sort IOs and invoices by client, amount paid, and date reconciled. Very organized and helpful

Cons: I don't like how you can't change the date on either an invoice or IO without loosing all of the formatting changes that were made

Overall: I have learned good organizational skills, and being able to run through different levels of interfaces in order to get my clients what they need.

Works well after learning how to use it.

Apr 12, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: Works well for timesheets, I've never used the other functions, I only use it for timesheets so I don't fully understand everything the program does. Weekly view is nice and easy to use. Customizable work space is nice.

Cons: Difficult to search for jobs, overwhelming to learn in the beginning. All of the tabs and buttons are confusing, especially for a right brain person vs a left brain person.

Vendor Response

by Function Point Productivity Software on April 16, 2018

Thanks for taking the time to share your thoughts with us, Mary!

have used for more than a year and have very few problems.

Apr 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to navigate and retrieve and post information. Using this to enter jobs and track time has been a great help to improve productivity. Also has been a good way of tracking the jobs assigned to me that have been finished for long periods of time.

Cons: I can't delete a time in my timesheet when I entered the wrong job number. Do not have the option to change info from a previous week when I realize that I made a mistake, on the job service.

Vendor Response

by Function Point Productivity Software on April 16, 2018

Thanks for your feedback, Terry! Your Customer Success Manager will be reaching out to show you the solution for editing timesheets. Keep an eye on your inbox!

Great.

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of the primary navigation and the simplicity of timesheet entry. Billing analysis capabilities.

Cons: The search is not always the easiest or most intuitive as it does not always find what you are looking for right away but other than that I can't think of anything.

Vendor Response

by Function Point Productivity Software on April 13, 2018

Thanks for taking the time to share your thoughts with us, Allie!

Capterra-loader

The format of the site is ok, however customer service takes a very long time to get back to me

Apr 12, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the way it is layed out throughout the platform, and how you can sort everything by Client, Vendor, price, or date

Cons: The features are extremely minimal. The worst part of the software is what is saved. Invoices are completely changed (formats and override prices) once the date changes on them. That makes no sense as dates need to change constantly, and FP doesn't save the changes that were already made

Vendor Response

by Function Point Productivity Software on April 13, 2018

Hi Van, thanks for sharing your feedback with us. We're sorry you're feeling a bit frustrated. We pride ourselves on our 21-minute average response time, so we're looking into what could possibly have happened in your case. Your Customer Success Manager will also be reaching out to learn more about how you're using Invoices.

Great way to keep track of projects and time worked

Apr 12, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: That I can do a lot in one place. I use it to keep track of the time I spend on each client account, and what work I did for them. I also use it to expense things, and calculate how much the client needs to pay. Lastly, I use it to communicate with other team members and assign tasks.

Cons: I wish there was an easier way to plug in jobs to the timesheet. If when I clicked jobs, and it popped up the most frequently used, that would be helpful. Instead of searching by client name.

Overall: It is easy to use and I can track all my client work in one place.

Vendor Response

by Function Point Productivity Software on April 13, 2018

Thanks so much for your feedback! That's a great suggestion regarding timesheets - we've passed it along to our Product Team for consideration.

This software has been a great addition for my own business and at the agency that I work.

Mar 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy it is to get started and to use. The software has a lot features and most of them are pretty easy to learn. I believe it makes managing an agency simple and easy.

Cons: There are a couple of things that I would like to see. When I tried integrating with QuickBooks I know it wasn't exactly perfect. Also, when you are using the arrow to sort things numerically or alphabetically the results are suspect.

Vendor Response

by Function Point Productivity Software on March 27, 2018

Thanks for your feedback, Brad! We're so glad to hear that FP is making Mint positively productive!

Changed our work lives

Mar 21, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very solid and dependable, excellent QuickBooks integration with good support when needed. By addressing multiple needs - time tracking, estimating and invoice preparation, much time was saved.

Cons: At times there seems to be too many paths to the same goal, when navigating the site looking for a particular step or operation.

Overall: Better capture of actual time spent on jobs; more efficient steps from estimating through invoicing.

Vendor Response

by Function Point Productivity Software on March 26, 2018

Hi Robert, thanks for sharing your kind words and feedback. We appreciate you taking the time to do so.

It can be frustrating but as a creative, I don't like keeping track of my time.

Mar 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: I like the synchronization between the Task/To Dos list and the time entry. The Dashboard we have seems pretty straight forward.

Cons: The Tasks/To Dos list is challenging because I can't figure out a way to sort my many projects by the due date. I also have a problem with the Task list in the timer section. It only shows 200 projects and at any given time we have at least 300 or more happening at the same time. If I have had to work on a project to which I wasn't assigned, it's impossible to find it except if it's in the Task list. The "Find a Project in the "projects drop down is pretty useless .

Vendor Response

by Function Point Productivity Software on March 21, 2018

Hi Elizabeth, thanks so much for sharing your thoughts. The great news is that there are solutions to your concerns above! Your Customer Success Manager will be reaching out to you to help.

I mainly use Function Point for project information, time tracking and communicating w/ coworkers.

Mar 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I've used other, similar programs in the past, and FunctionPoint is by far the most comprehensive, while also being extremely easy to navigate. I find it to be pretty fool proof, so I'm never worried about messing something up.

Cons: I think the search functionality could stand to be a bit more user friendly. It usually takes me a few tries to find what I'm looking for if I don't have ALL the relevant information.

Overall: Easy time tracking and comprehensive access to important project information/files.

Vendor Response

by Function Point Productivity Software on March 21, 2018

Hi Catherine, thanks so much for sharing your thoughts with us! If you ever have more feedback for us, we'd love to hear it: functionpoint.ideas.aha.io

FP is solid. The ability to customize you're interface makes a quick check in on job status easy.

Mar 15, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: - easy to generate reports once you spend some time with it
- time sheets entry is straight forward and easy to use

Cons: - wish there was an easier way to capture - from weekly time reports - the comments that people leave as to what they were working on specifically.
- haven't figured out a way to set alerts when jobs get within a % of time [e.g. an email or FP notification when a docket hit 80% of its time].
- why won't it keep me logged in for long? I feel like I'm signing in all the time.

Vendor Response

by Function Point Productivity Software on March 16, 2018

HI Matt, thanks for taking the time to share your feedback with us! Your Customer Success Manager will reach out to help you with those items you mentioned.

Not as user friendly as hoped for.

Mar 15, 2018
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: Seems to be a variety of features that can be utilized and/or implemented. Customer support is good.

Cons: The platform is not as user-friendly as hoped for. The back-end layout is also confusing and diffucult to navigate when managing projects.

Vendor Response

by Function Point Productivity Software on March 16, 2018

Thanks for sharing your feedback with us, Steven. Your Customer Success Manager will be reaching out to see how we can help!

Function Point has amazing features with less than incredible interface

Mar 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Sometimes we have issues syncing expenses with QuickBooks.

Pros: Everything that Function Point is designed to do is almost perfect. Works well, and is easy enough to use. Love both the functionality and integration with other software.

Cons: The user interface could be a bit less clunky. It looks and feels dated and busy. I'd rather the processes were more linear as opposed to having everything open with users able to click on any text box at any time.

A perfect "All-in-one" software

Mar 03, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's a perfect tool for team management, great for planning, the dashboard customization is great improvement and for someone who hate accounting and invoicing like I do, it's the perfect tool.

Cons: Very powerful but not easy to use, and makes us sometime lose time in finding the way to use one tool or modify an information.

Vendor Response

by Function Point Productivity Software on March 05, 2018

We really appreciate you taking the time to share your feedback. Thank you!

Been using for years and overall has great feature set for project management

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: dashboard & task assignments, team collaboration, alerts & subscriptions, dashboard & task assignment

Cons: not very responsive to be mobile friendly to tablet/notebook, one example: help icon covers scroll down and no way to turn off so this one item makes any screens with scroll down ( 80%) difficult to use. The app is only for timesheet which is good for staff, but not much for management.

Overall: efficient teamwork environment

Vendor Response

by Function Point Productivity Software on February 22, 2018

Thanks for sharing this great feedback with us, CJ! If you'd ever like to elaborate on your suggestions, we'd love to hear it: functionpoint.ideas.aha.io

My design team uses this program to bill clients and track hours. It's definitely beneficial to all.

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: What I like most is adding hours, viewing time sheets, Saving budget codes and billing information is useful.

Cons: What I like least is the redundancy it feels like when creating a job. Once I've created an estimate, adding a job seems redundant, and I almost want to go straight to adding a task.

Vendor Response

by Function Point Productivity Software on February 16, 2018

Thanks for taking the time to share your feedback with us. We appreciate it!

Successful, intuitive, helpful

Feb 15, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Efficient time tracking system and project management tool, also really great for pulling reports and understanding workload

Cons: Anytime you're going from no structure to full structure, there's a bit of a learning curve. But since everything has been up and running, the team has had little complaints.

Overall: Efficient time tracking, understanding where I'm spending my time, where we are inefficient and how to be better for the next project

Vendor Response

by Function Point Productivity Software on February 16, 2018

Thanks so much for sharing your thoughts with us. We're so glad Function Point is helping you understand where you can become more efficient!

Primarily used in putting amount of time spent per project.

Feb 15, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Access to all projects. Can see how much each colleague is spending on a project. Also, it helps to see if you go over budget.

Cons: Can seem confusing. I think formal training from the get go would have helped. Trying to create a task schedule was difficult.

Vendor Response

by Function Point Productivity Software on February 16, 2018

Thanks for sharing your thoughts with us, Marlowe. Your Customer Success Manager will be reaching out to see how we can help!

Overall good, but key functions inscheduling, viewing and reporting are lacking.

Feb 15, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The interface is fairly intuitive. Fields are clear and the selections are good for efficiency. I've heard customer service is good and they work to help implement solutions

Cons: Time allocation and utilization reporting. We work on a high volume of work and the time average across days doesn't work well for us. I'd love to see an improved grant chart for scheduling and options to exclude time off for utilization reports.

Vendor Response

by Function Point Productivity Software on February 16, 2018

Hi Megan, thanks for your feedback. Your suggestion has been passed on to our Product team for consideration. If you'd like to elaborate on some of your other feedback, we'd love to hear it! Let us know here: functionpoint.ideas.aha.io

User friendly interface and a helpful support staff

Feb 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software is so user friendly you can figure almost everything out yourself and if not they have a very helpful support team that will help you with your issue.

Cons: There are small issues that can get frustrating. Integration with QB is not the best. Invoices and expenses will export twice sometimes even though the export button was only clicked once. Also, FP is able to read QB to tell when an invoice has been paid, which is great, but will not automatically change a job status from Invoiced to Closed once the invoice is paid.

Overall: It provides a way for me to be able to know what jobs our company is currently working on and a way to invoice our customers.

Vendor Response

by Function Point Productivity Software on February 05, 2018

Thanks so much for taking the time to share your thoughts. We've taken your feedback back to the Product team, and would love to keep hearing how we can make FP even better!

The amount of detail available for us to use is very helpful, customizable dashboard is also a plus

Feb 02, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The customizable dashboard is my favorite aspect of Function Point. The fact that each person can organize the information available in a way that compliments their position is invaluable. This is certainly important when each person has a unique hand in the process and needs to view the workload differently.

Cons: I think it could benefit from a feature allowing individual companies to further edit and customize certain aspects of the program. Something as simple as removing unused tabs and paring down the options to only that company's essential needs. I feel like this would save time on each individual company's level and make the program more efficient.

Vendor Response

by Function Point Productivity Software on February 05, 2018

Thanks so much for sharing your thoughts with us. We've passed on your feedback about further customization to our product team for consideration.

It's a great tool for project management. It's multi-layer functionality really makes it easy to use

Feb 02, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It has a lot of ability to customize. I love that you can change your homepage to display different components of the software to fit what you're looking for. Not only that but you can also customize the reports that you can pull. This makes it easy to evaluate projects after their completion and determine profitability. Overall the software is pretty user-friendly.

Cons: There are some pieces of the software that I don't understand why you can't change. There are certain boxes that we can't edit and don't necessarily need. Or I would love to be able to make some boxes mandatory before moving forward. I also wish there was an easier way to see the schedules that get built out. The schedules are great because they let you setup each step in a job. However, I'd love to be able to pull a report that tells me what phase of the schedule each job is in. For example is Step 1 and 2 are marked "Completed" then it would show me Step 3 as the next "In Progress". This would be a huge help in our agency for project management.

Vendor Response

by Function Point Productivity Software on February 05, 2018

Thanks for sharing with us, Nicole. Your feedback has been submitted for our Product team to consider. If you'd ever like to elaborate on some of your feedback, let us know at functionpoint.ideas.aha.io. We're always ready to listen!

Function Point has many features and great customer service, sometimes too many features

Feb 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability it saves previous jobs as far back as we have saved jobs. The ability to review previous jobs and provide good customer service to our clients by searching these items, makes my day to day job much easier!

Cons: The ability to customize to my specific day to day tasks. I would love to be able to make it more customer facing and "store front" like in the client portal and not as "warehouse" like.

Overall: The benefits far outweigh any cons, but the biggest benefit is having a one stop shop for all of the jobs we have previously. It makes the "same as last time" orders that much easier :)

Vendor Response

by Function Point Productivity Software on February 05, 2018

We appreciate you taking the time to share your feedback with us. We're so glad we're able to make a difference in your day!

Function Point is easy and simple to use. The interface is easily understood by each team member.

Jan 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The desktop version is easily understood with a clean interface. I like the option of the mobile application as well for on the go record keeping.

Cons: I love the idea of the mobile application; however, it freezes all the time and needs the bugs worked out. If you can fix these reoccurring issues I'll be a raving fan.

Vendor Response

by Function Point Productivity Software on January 25, 2018

Thanks for sharing your feedback! We'd love to learn more about how the FP app is working for you. Feel free to email us at heretohelp@functionpoint.com and we'll get right back to you.

Overall, the software provides the functions our agency needs on a daily basis.

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that I have all our client's estimates and jobs at my fingertips when I need them, in a organized manner. I can see the overall health of a project at any given time - which helps us stay on budget. I also like being able to move employee's time around to different projects in an efficient manner - just a couple of simple clicks and the time is moved to the right place!

Cons: I wish there was a way to generate a master budget for all estimates related to a specific project. Our clients are always wanting a grand total for what a project, that has multiple jobs involved, is going to cost them. We end of up having to figure this separately and if would save time and resources if this type of feature was added.

Vendor Response

by Function Point Productivity Software on January 25, 2018

Thanks for taking the time to share your thoughts with us. We've passed along your feedback to our Product Team for consideration. We appreciate you letting us know how we can make Function Point better for you and your team!

It helps us work on a lot of projects without missing important details.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It helps us stay organized, move quick, and schedule our projects. We love how it helps us better serve the customer.

Cons: There are not enough features such as easy to use scheduling, SalesForce integration, and the time allocation tool isn't great.

Great! It handles all of our companies needs and is quick to learn and easy to use!

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The functionality. There are timesheets, components, notes, tasks, assign projects/time to employees, and everything that happens in Function Point notifies everyone by email when there is something added which is very helpful.

Cons: At the beginning we had a hard time with some people getting the notifications and some didn't, but that was fixed so now there's really no issues. Everything goes smoothly and everyone knows what's going on.

Vendor Response

by Function Point Productivity Software on December 18, 2017

We appreciate you taking the time to share your thoughts with us, Samantha! Please continue reaching out whenever you have feedback. We're always ready to listen.

I used this software as a freelance art director at an agency in Denver.

Dec 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It was easy to use. It picked up the job codes easily so filling it out was doable. It was easy to keep up with on a daily basis.

Cons: I don't remember anything that really bothered me about the software. Except for maybe the way it looks.

Overall: Time sheets

Vendor Response

by Function Point Productivity Software on December 18, 2017

Thanks for sharing your feedback with us, Adam!

First project management tool for our internal agency. Has been a good experience!

Dec 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Good time tracking tools, good customizable request and schedule templates that cut down on job entry when you do the same type of projects repeatedly.

Cons: It is built more for external agencies and has more bells and whistles than our internal agency needs. No easy way to exclude features so as to not show a more complex UI than necessary.

Overall: For the first time we have jobs in a central place with easy access to job history and time tracking allowing a tool for staff workload balancing.

Vendor Response

by Function Point Productivity Software on December 18, 2017

Thanks so much for sharing your thoughts with us! Please keep sending us your feedback -- we're always ready to listen.

This software is very user-friendly and great for our small five-person agency.

Dec 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It keeps all of us informed on who has the ball in their court with the task assigning. With the ability to comment on a project, all who are working on that exact project will receive the note in their email and can follow along from project start to completion.

Cons: When you create a 'note' on a job, and if you forget to actually 'pin' the note to a person, Function Point will not alert you to say 'oops you forgot to checkmark the person you are sending this note to'.

Vendor Response

by Function Point Productivity Software on December 12, 2017

Thanks for sharing your thoughts with us, Cathy. Your feedback about pinning notes has been passed on to our product team for consideration.

Daily time tracking, typically smooth experience

Dec 11, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Timesheet interface is easy to navigate and like how tasks move forward week-to-week; dashboard is easy to navigate

Cons: Timesheets should alert you sooner when entering duplicate jobs; completing tasks is tedious and requires too many clicks

Vendor Response

by Function Point Productivity Software on December 12, 2017

We appreciate you sharing your feedback with us, Olivia!

A solid project management service, but lacks specific features

Dec 06, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I've used it for over 6 years. As a legacy system for us, it works decently for creating estimates, invoices, etc., project management, etc. It's fairly easy to learn for new hires to use for basic use. Good timesheet options.

Cons: It lacks certain features like mass movement of multiple tasks or projects, the schedule feature leaves a lot to be desired, no integration with quickbooks, and reporting could be more robust.

Vendor Response

by Function Point Productivity Software on December 07, 2017

We appreciate you sharing your feedback with us, Elizabeth. We're sorry that you're feeling frustrated with some parts of the system. Your Customer Success Manager will be reaching out to you to see how we can help.

Capterra-loader

Function Point is a great productivity tool that offers all the features that we were looking for.

Dec 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The user interface is great and so easy that our creatives actually use it to track their time, while offering needed information for account services and project management AND it also back ends into Quickbooks to make AP and AR easier.

Cons: It would be great if the software had a more robust time tracking capability so that I can see more easily at a glance PTO, overtime, etc. That way, I won't have to invest in another software to track employee time.

Vendor Response

by Function Point Productivity Software on December 07, 2017

Thanks for taking the time to leave us your thoughts, Robin! We've added your feedback about time tracking to be considered by our Product team.

Easy to implement after the training sessions. I am still learning new things nearly 3 years later.

Dec 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the timekeeping, the reporting and efficiency utilization of the reports. I can see where my staffing has holes, and what jobs are profitable. Priceless! As my company grows, we can utilize more of the FP features.

Cons: The CRM portion is not as streamlined as we originally wanted, but it has improved. It would be great to utilize this as some sort of marketing tool in the future with our prospects.

Vendor Response

by Function Point Productivity Software on December 07, 2017

Thanks for sharing your feedback, Jennifer. We love nothing more than to hear that Function Point is scaling with your company's growth. Congratulations on all your success!

I utilize FunctionPoint to manage my time, project estimates and jobs and assign tasks to my team.

Dec 06, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support

Pros: I like that that job/client/financial/task/timesheet information is all in one central location. There is a lot of crossover in information, and it is nice to have a centralized location.

Cons: I do not like how non-user friendly the project management portion of the system is. There is little visibility to the status of tasks in connection to a broader timeline of dependencies/team members/etc. I would like to be able to "watch" tasks, answer questions, tag other team members, approve them for the next stage in the process or change person assigned to it when it's complete to initiate a new task for someone else. I also think there are a lot of glitches, where pages refresh on their own. I have noticed this on timesheets and task creation.

Vendor Response

by Function Point Productivity Software on December 07, 2017

Thanks for sharing your thoughts with us! Your feedback has been submitted to be considered by our Product team. If you ever have other feedback, feel free to email us at heretohelp@functionpoint.com

Software we use daily that keeps on improving

Dec 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Function Point's Quickbooks Integration is one of the main reasons we chose to go with Function Point. It has been very helpful for our client services and accounting teams when exporting and sending invoices. Although it's not perfect, Function Point's integration with our accounting software makes our invoice delivery system much easier.

Cons: We are not aware of other integrations that Function Point offers for other software systems that we use, such as Slack, Google Calendar, Grow, Fathom, DocuSign/Adobe Sign, etc. Also, the reporting feature is under-utilized by our users because some reports require a program that can read XML files. Upgrading and adding new features would make FP even better, and because we've seen the software evolve, we wouldn't be surprised if new features are already in the works.

Vendor Response

by Function Point Productivity Software on January 16, 2018

Thanks so much for your kind words here, Princess. Stay tuned for what's to come!

I've used FunctionPoint as a project manager for about two years.

Oct 17, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The software is pretty intuitive and provides several great ways to view task allocation as well as costs vs. actuals. I've found this very convenient and useful when trying to monitor budgets and time going into the project.

Cons: While more intuitive than several softwares, FunctionPoint lacks efficiency in the amount of steps it takes to achieve one task. Something as simple as sending someone a task takes a longer time to set up on the front-end (via estimates, creating the job, etc) than to simply put in a task.

Vendor Response

by Function Point Productivity Software on October 18, 2017

Hi Maya, we appreciate you sharing your thoughts with us. Your Customer Success Manager will reach out to see if there's another, quicker, way you can be using Tasks.

It's fantastic and easy to work with.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: keeps track of everything from person to person. Is very easy to explain to someone new and works for everything we do

Cons: Could use more functions and the app is a little lacking. the folder structure is a little messed up since the recent update.

Vendor Response

by Function Point Productivity Software on October 16, 2017

Thanks for taking the time to share your feedback with us, Steven!

Customer Support is awesome; SW is User-Friendly and it works really well for our Graphic Design Co.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The Customer Support is quick to respond, is very patient walking you through the steps.
The Company is always open to ideas and suggestions.

Cons: This is not so much about fp. as it is about the interface with QBO. After switching from QuickBooks Desktop to QuickBooks Online, the User Interface was affected. Due to the limitations of QuickBooks Online, it affected the way we could use fp. and some of its' functions. One Example - QBO does not recognize Job #'s; fp. has figured out a work around, but it would be easier to be able to use Job's, as they are designed.

Overall: Saves time and allows for greater productivity.

Vendor Response

by Function Point Productivity Software on October 06, 2017

Thanks so much for kind words, Kathleen. We appreciate you taking the time to share your feedback!

Pros and Cons, but Very Powerful

Sep 12, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: In the end, our project management team needs to know when things are due and what's on everyone's plate. Communication is essential to that, and Function Point makes these tasks very easy. From estimates to timesheets, it's just as good, if not better, than other project management software.

Cons: The price is a bit high compared to other options, and it requires quite a bit of ramp-up time. In the end, this is not ideal for small teams, as they can be far more agile and don't need something like this to weigh them down.

Vendor Response

by Function Point Productivity Software on September 13, 2017

Hi Brian, thanks for taking the time to share your feedback with us. We really appreciate it!

We love this software!

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We love how intuitive the software is and easy to use. The people at the company are great, too, and the training and support is phenomenal. Couldn't recommend it enough...especially after having use a number of advertising software competitors that seem to market towards the accounting folks and have no CLUE how the rest of the agency really uses a project management tool. These people truly get what agencies need.

Cons: I wish that they had a media buying aspect to their software. Also the notifications are a bit complex and we get too many emails. But it's a small price to pay for all the other awesomeness of the software.

Vendor Response

by Function Point Productivity Software on September 13, 2017

Thanks so much for your kind words, Tracy. We really appreciate your support!

Great tool for the price

Sep 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This software adequately serves its function as our project management and billing tool. Well designed interface that's easy to navigate and customize per user role. Customer service is great and responsive. Serves its purpose well.

Cons: My biggest issue with the software to date has been the ability to customize toward our needs. i.e. more flexibility to run reports applicable to our business needs. That being said, its works great for what we pay. Another thing I'd like to see added to the functionality is an app that would allow our users to assign tasks via iPhone/Android.

Overall: Great value. It's not the most robust tool that I've used, but it gets what we need done.

Vendor Response

by Function Point Productivity Software on September 12, 2017

Thanks for taking the time to share your feedback with us, Anne!

Function Point is a great tool for organizing all of the work my creative services department does.

Aug 07, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that my designers know what tasks to prioritize and that all the information for a job is organized in one place. I like that our internal clients can request new jobs and log in to make comments and see files without having to email attachments.

Cons: Because my team is in-house, we don't need the Estimates feature. I wish there were a way to open a job without first having to open an estimate.

Vendor Response

by Function Point Productivity Software on August 08, 2017

Thanks for taking the time to share your thoughts with us, Laura. We really appreciate it!

Once FP is set-up properly and running, it is very effective

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The reporting functions are great.
The little clock that shows up on tracking time to tasks is an incredibly efficient tool.
The weekly view for timesheets tracking is enlightening.
Dashboard customization allows people to see what is most important to them in order to increase their productivity.

Cons: Sometimes cumbersome (too many clicks) to get from one place to another.
Task sometimes don't work the way they need to for tracking timesheets.

Vendor Response

by Function Point Productivity Software on August 03, 2017

Thanks for your feedback, Jason. We appreciate you taking the time to share it with us!

Function Point does everything you need it to plus many things you wouldn't expect..

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I love that it can adapt to how I like to use it. Having worked with other applications over the years, it incorporates the things I liked about those and improves on what I didn't like.

Cons: I can't figure out how to enter time for future days. I can't pre-enter vacation days for example. Other than that, I have no issues.

Vendor Response

by Function Point Productivity Software on August 03, 2017

Hi Trevor, great news! There is a way to enter time for future days and the solution is being sent to your inbox right now. Thanks for your kind words!

Such an upgrade from what we were using. Options are endless, we've barely scratched the surface.

Aug 03, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that everything is customizable. The custom dashboards are probably my favorite. Having deadlines and colored time budgets are super helpful.

Cons: The breadcrumb navigation is dysfunctional and doesn't actually tell you where you are or how you got there. I wish there was an easier way to navigate between jobs, notes and tasks without having to go all the way back out and back in again.

Overall: Being able to store all of our jobs (thousands) and searching for them easily. Everything is online and easily accessed from mobile and desktop. I like the app that helps me easily check my tasks and deadlines for the day.

Vendor Response

by Function Point Productivity Software on August 03, 2017

We appreciate you sharing your thoughts with us, Brittany. Please keep sending us your feedback -- we're always ready to listen!

Mostly it's been a great experience. Really helps keep our team organized.

Aug 01, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to search notes, jobs, and companies. I also like being able to easily see where we are with budgets and services.

Cons: How pinned notes work. I've had technical issues, being pinned a note but not notified, and I'd like to be able to close them or tag people on individual comments

Overall: Keeping our team on the same page and projects organized.

Vendor Response

by Function Point Productivity Software on August 01, 2017

Thanks for taking the time to share your feedback with us, Jenny. We really appreciate it!

Organization and scheduling in one spot!

Jul 31, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the time tracking feature. I work at an advertising agency. Our team using this feature daily to clock our time throughout the day. From meetings to individual jobs, FunctionPoint gives us a way to track our REAL time, in turn, helping us make our business practices more efficient.

Cons: I wish the job jackets would have the option to print out with multiple deadlines. For example, a "proof out by" date, a "printed by" date and an "install" date.

Vendor Response

by Function Point Productivity Software on July 31, 2017

Hi Jenny, thanks for taking the time to let us know your thoughts. We appreciate it!

For the task oriented team - FP is a clear winner

Jul 31, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The best part of FunctionPoint is the ability to work through a task list in order of priority and due dates. This allows for cross-functional teams to work together through large tasks, and work individually and efficiently through the smaller tasks.

Cons: FuntionPoint does not allow for a separation between the billable hour, and the hour billed to the client. For example, if a task requires putting off other work, then a "rush charge" may be billed to the client. However, other than inflating billable hours, it is difficult to account for this time in FunctionPoint without creating a manual process for the billing/AR team.

Vendor Response

by Function Point Productivity Software on July 31, 2017

Thanks for sharing your kind words as well as your feedback here, Ryan.

FP has been a great tool for in my opinion.

Jul 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Grouping estimates and jobs for specific clients and being able to search by many different criteria (i.e. company name, estimate number etc.)

Cons: I wish there was a feature where there was a dashboard showing all current jobs and status at a glance. Currently we have to as each producer status on a given job.

Overall: ease of use and that all information on video projects are readily available with the exception of a work in progress dashboard

Vendor Response

by Function Point Productivity Software on July 31, 2017

Thanks for taking the time to share your feedback with us, Eric!

Easy flowing experience!

Jul 25, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I love how I can be tasked with a job and instantly click the clock icon to automatically fill all the necessary sections, before adding the description.

Cons: I wish I could search with key words for past job I've posted in an easier way. It would be great if I could just search a specific word and anything I've ever posted having that word would show up.

Vendor Response

by Function Point Productivity Software on July 26, 2017

Thanks for sharing your thoughts with us, Gwyneth. We really appreciate it!

I use Function Point all throughout my day to track time and manage projects.

Jul 25, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I love the timesheet thing to track time and to see how much time in general every project is going. And the ease of putting in expenses.

Cons: There is so much everywhere, help buttons or quick blurbs that i could hover over to help guiede/explain would be great

Vendor Response

by Function Point Productivity Software on July 26, 2017

Hi Rafal, thanks for sharing your thoughts with us. We appreciate you taking the time to do so!

Updates haven't been extremely helpful for how we're using the product

Jul 25, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Task management by individual person. Resourcing forecast based on date range. Ability to use it from anywhere.

Cons: The new scheduling list doesn't really work for our team, we prefer the old schedule template if we have to adjust entire schedules rather than having to adjust each individual task in the schedule. Some of our schedules have hundreds of tasks, so the adjust dates functionality in the old schedule is crucial for us.

Overall: Individual task and time management.

Vendor Response

by Function Point Productivity Software on July 27, 2017

Hi Jeralee, thanks for sharing your feedback with us. Your Customer Success Manager will be in touch to help you out with the solution to this!

Overall we've been very happy with FP and are really enjoying all of the functionalities it offers.

Jul 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The connect to email feature is fabulous, as is the Campaign view especially for viewing financials across several jobs at once. Just being cloud-based is a huge plus too. Very customizable which has made our team's immersion great, support is fantastic and very fast. We all love it!

Cons: Sometimes the organization is a little irritating, ie if I click into a job's Notes from the icon on the Summary page (as opposed to the Notes "tab") I'm now in an overall Notes space and no longer under the umbrella of the job I started from. Even with the breadcrumbs, I find I have to do a fair amount of backward navigating to access info I'd already navigated to. If I click into a task, to get back to the main task list I have to navigate back to the job, then back to the Tasks tab/list. I know we can use the browser's Back button but that doesn't feel like true navigation and sometimes needs a refresh to update which is just another added step. Just seems funny to me that sometimes while navigating within a job, you are taken outside of it even if you are still just viewing its contents. Overall this is minor and we've gotten used to it, and I'm sure there are reasons why things are the way they are, but if I could change it I probably would. Only another thing I'd say is that more text formatting options would be huge, being able to set a text to even just one other color (red?) or highlight portions of text would make tasking things out even better.

Overall: Much happiness.

Vendor Response

by Function Point Productivity Software on July 18, 2017

Hi Carrie, thanks so much for taking the time to share your valuable feedback with us. Please continue to reach out with your feedback - we're always ready to listen for how we can make Function Point better!

Move over Toggl, there's a new time tracker in town!

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Function point is incredibly good at consolidating your billable hour tracking, creative briefs, projects and more. Additionally, it allows you to have multiple team members working on the same project at once.

Cons: The only thing that I have found frustrating with function point is how easily the timer clears (you win this one, toggl). If you accidentally close the tab you were tracking time in, say bye-bye to your accurate number. This is easily solved by popping out the timer, but sometimes you just forget.

Excellent for combining finance into our project management- our business goal

Jun 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Estimated hours versus actual and showing profitability. Integrating timesheets with project management. Integration with QuickBooks. Number of reports you can pull. Onboarding and setup was great and so nice that we had a dedicated person to answer all questions that pop up. I loved that we drove the screen during implementation- great training technique.

Cons: Can be slow because it is cloud based- maybe a designated browser would help. Can be overwhelming with all the things you can accomplish- maybe the deployment team can help with a starting point and then what is good to add on over time as users become more comfortable. Training the staff is hard because there is no full handbook or complete user guide to give to the staff. It required a lot of my time as the Admin to understand the product so that I could setup and create training for the staff.

Overall: Profitability reports, fewer number of tools needed (all combined into one). Chance for the full team to see what the estimated hours were versus what they spent so that they can be more accountable for sticking to the estimated hours on work orders. The ability to see what jobs we run over hours on so that we can raise the price or become more efficient in some way.

Vendor Response

by Function Point Productivity Software on June 02, 2017

We really appreciate you taking the time to share your thoughts, Samantha. We've taken your feedback back to the team, and please keep letting us know how we can make FP even better for you.

An Integral Part of Our Agency Operations

Apr 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Flexible
Robust
Fairly easy to use
Consistent addition of new and/or improved features
Price

Cons: The learning curve and getting everything set up was a big undertaking, but we are glad we did it and have no regrets.

Overall: Before choosing Function Point, we researched MANY different options and weighed out the pros and cons of each. We chose FP because of its versatility, price point, and customer service. Especially in the beginning, we submitted a lot of "wish list" items, almost ALL of which have been incorporated into the software since we started using it several years ago. The team is helpful, professional, and just plain COOL. We couldn't imagine running our agency without the software. From the time keeping to the projects and assignments management to the client portal, FP offers everything we need. Even though we're a boutique firm, FP gives us the capability to operate like our larger counterparts. We are hyper organized and the software seamlessly integrates into our systems and procedures. We are very pleased with our choice and look forward to many, many more years as FP clients!

Vendor Response

by Function Point Productivity Software on April 24, 2017

Hi Ruth, thanks so much for taking the time to share your feedback with us. Keep sending in those "wish list" items -- we're always looking for ways we can improve FP!

How did we do it before Function Point

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a growing advertising agency, we needed help managing our timesheets, workflow, schedules and budgets. We went from paper daily workflow sheets to this user-friendly digital solution. Now we can accurately track time and manage budgets. It's so wonderful -and literally changed how we operate as a company.

Function Point - Great Program

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use, easy to manage projects and hours, keeps your projects organized

Cons: Sometimes it is a bit slow and it takes a minute to register an update, for example when I dismiss some of my notifications, it takes a bit to remove it from the list and it reloads to the homepage.

Overall: We've been using Function Point for a little over 1.6 year and it is a great program. It made a positive change in our daily operations - from communicating jobs between the account, creative and digital teams, to managing personal and client hours.
Function Point is very easy to use, it keeps all of your client jobs in the same place, so it is easy to reference a past job whether it is a job from a month ago or from a year ago. Also you can add as many contacts as needed, so the whole team has access to the jobs/assets/information and etc.

I would definitely recommend the program.

Recommendations to other buyers: none at this time

Vendor Response

by Function Point Productivity Software on January 26, 2017

Thanks for your kind words about Function Point, Ioanna. I appreciate you taking the time to share your thoughts with us.

Best thing to happen to our company

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: accountability

Cons: sometimes staff only sees tasks vs larger picture

Overall: Function Point changed how we do everything at our agency and all for the better. The tracking is amazing, the system is easy to use, and the customer support is second to none. I'm happy to discuss with anyone who is considering switching to Function Point.

Recommendations to other buyers: love it

Vendor Response

by Function Point Productivity Software on January 09, 2017

Donna, thank you so much for your kind words here - they are the highest compliment we could receive!

Farmlands Review

Dec 11, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, clear simple design, great reporting and tracking of jobs.

Cons: Having to download files in the files tab can take a while
Cant have symbols in links

Overall: Our experience with Function Point has been a really positive one. Right from the start the FP team were happy to help with any queries and even now with any questions that come up they respond in a timely manner with the answers. The actual program is easy to use and the whole team agrees we don't know what we did without it!

Vendor Response

by Function Point Productivity Software on December 11, 2016

Thanks so much for sharing your thoughts with us, Penny. I'm so glad to hear that you're having a great customer experience! Please let us know if you ever have other feedback or suggestions.

Function Point helps us Function better!

Dec 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Cons: Their customer support team is really great and always willing to help you figure out how to accomplish your ideas. They also have a great suggestion board where users give ideas on how to make the product better. They have used a couple of mines already! It's a great community that works together to continuously improve and perfect the program.

Overall: We have been using Function Point for a little over a year now and we are very happy with it overall. It definitely takes some time to learn the product... as with any software, you have to learn the different functionalities. However, the main commitment is figuring out what works best for you and your company. What one company might love, another might find pointless, but that is the great thing about the program! You can customize it to fit your needs.

Our company manages Associations and we do a lot of print and design work for them. Our Associations use the Function Point portal to submit and track their jobs. They can also use it to reference past jobs so they always know what paper something printed on, who the vendor was that printed it, and the quantity that was printed. We can track proofs and keep files all organized in one place, rather than in emails and filing cabinets.

On the art department side, we can track what jobs we have in progress, assign tasks to different designers and web developers, and even invoice the job when it is completed. I can tell you that we save so much time just being able to locate jobs and all the information about them rather than digging for information! We also use the time clock to track non-billable work so we can see how efficiently our team is working and where improvements can be made.

Going back to invoicing... this feature has helped us and our accounting department tremendously. We are able to use the time clock to track time spent on a job so we know we are billing accurately. We can apply different hourly rates to different clients (such as not-for-profits) and see what our profit on a job is immediate. The invoice also looks more attractive than a lot of programs because you can brand and customize it.

Recommendations to other buyers: If I was going to say anything I don't like about Function Point it would be one very minor thing... If someone forgets to close their task when it is completed, you can't easily go back and change the status of the task. You have to reopen the job, close the task, and then close the job again. But like I said, it's just a minor inconvenience!!

Vendor Response

by Function Point Productivity Software on December 09, 2016

Hi Megan, thanks so much for your kind words here. Please continue to reach out whenever you have ideas or suggestions. We're always ready to listen.

fp.tacular

Nov 04, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love it! Been using fp. for a decade and it just keeps getting better and making us more and more money while reducing stress. Now if only I could get my partner to do his time sheets, we'd actually know if we are making a profit!

Vendor Response

by Function Point Productivity Software on November 07, 2016

David - I really appreciate your kind words here. We know how lucky of a team we are to have worked with Ion Brand Design for the past 10 years!

Function Point Forever

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We really enjoy how easy it is to search for any project information we need. We always have the need to pull specific detailed information related to jobs and this always allows us to do so.

Vendor Response

by Function Point Productivity Software on November 03, 2016

Felicia - thanks for sharing your thoughts with us. I'm so glad fp. is giving you more visibility into your projects and providing access to the important information that you need.

Project Management Hero

Nov 03, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Overall I enjoy the multifaceted project management experience Function Point provides. The software operates as a simple and easy-to-use database system allowing users to customize their method of capturing information on projects. Function Point has a diverse set of features including dependent based scheduling and task sharing capabilities. I hope the development team continues to provide interactive and engaging support for improving the software's overall functionality.

Vendor Response

by Function Point Productivity Software on November 03, 2016

I appreciate your feedback here, Darren. Please let us know if you have suggestions for how we can make fp. even better. We're always ready to listen.

I'm an accountant

Nov 02, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Comments: From my perspective, I can see where the project management tools can be functional for the rest of the office. My views however, could use some more controls. Examples: 1) When something is deleted, it is gone forever, I can't tell who did it or why, just that it's gone. 2) Why can shipping be entered as an internal expense. This is never the case, but everyone in the office has the ability to select it (after several attempts to remove the feature), and we will never pay ourselves for shipping; we pay FedEx for that. 3) There is no way to easily track open POs, and once an invoice is received for a portion of the PO, I have to create a copy and edit what is remaining so an additional invoice can be entered against the job, then go back to the original PO and make notes as to where the new information needs to end up (example: we order 10 pieces of furniture for a project-5 are ready to ship today invoice#1, 3 pieces ship next January invoice#2, and the last 2 ship in March invoice#3). There is no easy way to tell me which parts of the PO are complete and what I am still waiting for. I find this extremely time consuming and it can delay billing. 4) Generally, I have 4 open Function Point windows working at the same time. Because we export to QuickBooks, and the export feature takes longer than 1 minute, I am entering vendor invoices, exporting, opening another window, exporting another invoice, etc... Once I have all 4 windows completed, I go back to the beginning, 'stop QB sync' the invoice so it can be classified in QB for our two different sides of the company (for financial reporting) and then begin the process again. I have developed a system over the last 10 months, but find that this can be confusing and if I asked anyone else to try and do this 'data entry', steps would get skipped and un-syncing may not occur (5))which caused a huge back up of information and stopped allowing export to QB period).
Please call if you have any questions about anything written, I realize it may be quite jumbled here.

Vendor Response

by Function Point Productivity Software on November 03, 2016

Hi Erica - thanks for your feedback. I really appreciate you taking the time to share your thoughts with us. Your Customer Success Manager will be reaching out to you for a quick chat to see how we can help you out with this.

It's a good tracking system overall.

Nov 02, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: I've been using function point about 3 years now and it's easy to use as a designer who needs to keep track of time.

Vendor Response

by Function Point Productivity Software on November 03, 2016

Hi Meg - I appreciate you leaving us your feedback. Please reach out if you have any suggestions for how we can make fp. even better for you.

I wish I had this at my last job

Nov 02, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Much like my title, I wish that every place I worked used function point. It truly does help me plan my work load significantly each week and easily transfer the tasks back and forth between the necessary people. Greatly speeds up my process and keeps me organized throughout a whole task. Slight learning curve but once it clicks you will never be able to go back.

Vendor Response

by Function Point Productivity Software on November 03, 2016

Thanks for your kind words here, Steven. I'm so happy to hear that fp. is making it faster and easier for you to plan your work and stay organized!

Maya's Review

Nov 02, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: My experience with Function Point has been overall positive. It is a very intuitive system that does a good job of accurately tracking projects and being a capable tool for project managers. I've encountered some bugs, but overall the system has helped streamline processes between various departments in our agency and help us to identify new ways to become more efficient with budgeting, organizing, tasking and producing our work.

Vendor Response

by Function Point Productivity Software on November 03, 2016

Maya - I appreciate you sharing your thoughts with us. I'm so glad to hear that fp. has helped Koncept Design Studio become more efficient!

Function Point Creative Agency software: great help for workflow

Oct 31, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Time tracking, Job Management from Estimate to Invoicing.

Cons: Lack of visual interest (i.e. would be great to look for like Trello cards /boards at a glance to see all project status at once) - also would be nice to have a thumbnail of the project (i.e. of the ad, brochure, etc.) next to the job name on all dashboards.

Overall: We have been using Function Point for two years. Overall, it has been a terrific upgrade for us. Our time keeping and job management are all in one place, whereas previously we managed those two things separately.
Onboarding was very smooth and easy. We felt we had adequate training and that the software is very intuitive for new users. I like that it is customizable for each user and that different level employees have different permissions/views.
Being a creative shop, some employees long for something more visual like Trello for project management. However, Trello and the like do not have all of the back-end time tracking and accounting that Function Point does.
Overall, we really like Function Point. It has been a time saver for time tracking, estimating, invoicing, and workflow management. We do not have a client portal and do not plan to in the near future. We are just beginning the process of linking to Quickbooks and look forward to the benefits that will bring.
Customer Support is super responsive and helpful for troubleshooting, every time.

Recommendations to other buyers: Easy onboarding, great customer service.

Vendor Response

by Function Point Productivity Software on October 31, 2016

Thanks for sharing your thoughts here, Amy. Please reach out if you have any other suggestions for how we can make fp. even better!

Administration use

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been Function Point Software customer since 2004. Our Company has been more organized and simplified drastically. Our business requires detailed job activity reports to our clients made a lot easier and more professional level. Thank you Function Point Team!

Vendor Response

by Function Point Productivity Software on October 20, 2016

Hi Kaoru - we truly appreciate Ion Design's business for the past 12 years. Thanks so much for your kind words here. Please reach out to us if you ever have suggestions for how we can make fp. even better!

Great software for Graphic Design and Pre-Post Production - and Accounting integration!

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The Online Help and Customer Service

Cons: The occasional glitch that causes the system to get hung up.

Overall: The software is exactly what our Company was looking from a Creative to a Production to an Accounting 'all-in-one' package. The Accounting integrates with QuickBooks perfectly. Customer Support is top-notch!

Recommendations to other buyers: Love it!!

Vendor Response

by Function Point Productivity Software on October 20, 2016

Hi Kathleen - I'm so glad to hear that Artistic Digital Imaging is really benefitting from fp.'s QuickBooks integration. Thanks for taking the time to leave us your feedback!

Great help for Administration

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As admin have found it very helpful for reports, invoicing and keeping things tidy with no actual paperwork anymore!

Vendor Response

by Function Point Productivity Software on October 20, 2016

Thanks for your kind words, Louise. I appreciate you taking the time to share.

FunctionPoint and Quickbooks

Oct 19, 2016
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The way it works with Quickbooks

Cons: Not the most intuitive sofware.

Overall: I love FunctionPoint. The way it keeps track of expenses attributed to a job is excellent. Nothing slips through the cracks. And the way it syncs with Quickbooks is the feature I was looking for...such a time saver!

Recommendations to other buyers: try it!

Vendor Response

by Function Point Productivity Software on October 20, 2016

Nancy - thanks for sharing your thoughts here. Please reach out if you ever have suggestions for how we can make fp. better!

Mark from OtherWisz... aka Power User

Oct 18, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use, well organized.

Cons: Sometimes it is hard to find past notes.

Overall: Use it everyday, revolutionized our biz from day 1. I have no idea how we would be running our biz without it!

Recommendations to other buyers: I don't recommend it ever-- since it would give our competition an equal advantage... let them figure it out on their own. Sorry, FB. I do tell not marketing/designer types about it.

Vendor Response

by Function Point Productivity Software on October 18, 2016

Hi Mark - having your 'non-recommendation' is the greatest of compliments ;). Please know that we're definitely committed to making sure we work for your trust. Feel free to reach out if you have suggestions for how we can make fp. even better!

Friendly people, outdated platform

Oct 18, 2016
3/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: While I liked what Function Point could do when we first purchased it, my team quickly learned that it was very unwieldy and took far too many steps to make a single change. Today's software allows for immediate editing, drag and drop functionality, and is much more intuitive. Unfortunately, this is no longer a long term solution for us.

Vendor Response

by Function Point Productivity Software on October 19, 2016

Hi Xana - thanks so much for your feedback. We recently spoke with someone from GPM, and your Customer Success Manager will be reaching out to have a quick conversation with you.

Great system!

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Always improving

Cons: Sometimes buggy. No real manual to guide you.

Overall: The folks at fp are always willing to help and take/iterate on product feedback. It is truly refreshing to see a company that cares.

Recommendations to other buyers: Get to know the people at fp! They are super helpful with tips and tricks.

Vendor Response

by Function Point Productivity Software on October 18, 2016

Hi Erika - thanks for your kind words here. I'm glad you can feel the fp. love! Please let us know if there's ever anything we can do to be more helpful to KDS.

Function Point Excellence is to be Recognized

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We work with Function Point for three years now. We are very satisfied with this project management software. Planning projects, track progress and collaborate with our team has never been easier. We are more productive, cut meeting time and reduce the stress to finish a project on time. We tested other project management software and finally decided for Function Point because it is easy to use, it has many advanced features that are easy to learn and the customer service is superb. Whenever we had a question we always have received a prompt answer or a call.

Vendor Response

by Function Point Productivity Software on October 18, 2016

Cesar - I appreciate you taking the time to write us a review. I'm so glad to hear that fp. has helped AC&M Group become more productive and less stressed! Please reach out if you ever have suggestions for how we can make fp. even better.