Netsoft Holdings

Hubstaff

4.5 / 5 77 reviews

Who Uses This Software?

We have over 8,000 agencies, software development firms, e-commerce sites and startups using Hubstaff. Any company with a team that needs to be tracked is an ideal customer.


Average Ratings

77 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Pricing Details
    $5 a user per month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Netsoft Holdings
  • hubstaff.com
  • Founded 2012
  • United States

About Hubstaff

Automatic time tracking and monitoring with screenshots, application monitoring, internet monitoring, automatic payroll, and reports. Integrates with over 30 software apps including Basecamp, Trello, Asana, Podio, Paypal and over 30 more applications. Allows you to see exactly what your team is working on in real time and includes work notes, and in-depth reports. Supports Mac, Windows, Linux, and iOS. Over 8,000 remote teams trust us to run their business more effectively.


Hubstaff Features

  • Activity Tracking
  • Billable Hours Tracking
  • Billing Rate Management
  • Expense Tracking
  • Invoice Processing
  • Multiple Billing Rates
  • Project Tracking
  • Reimbursement Management
  • Time Tracking by Client
  • Time Tracking by Project

Hubstaff Reviews Recently Reviewed!


Capterra-loader

Great tool to track activities while working at home

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to start/stop.
Screenshots.
Calendar to pick desired time stamp.
Nice user interface.
Available on touch devices as well.

Cons: Shows less activity or almost none while you would attending Skype call and taking inputs from others by screen sharing.

Capterra-loader

I use this daily

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it is super easy to start and stop with the mobile, as I work off my phone many times. I can still track.

Cons: It's not as easy to add time as some of the other timing softwares I have used. You have to hunt really hard to find that option.

Hubstaff is a great way to keep track of your team off your location.

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Hubstaff is a great tool to track down your team and ensure that team is productive in-spite of working in distributed environment.

It is not always necessary to closely monitor the people working for you, however sometimes it is unavoidable. Hubstaff gives a great way to feel satisfied that team is working on the right task & that too with good productivity.

Way to capture screen shots & track down activities are good.

Best way is to customize how many screen captures you want, & what all needs to be tracked.

It is great to use this tool on various platforms & track all very well.

Cons: I liked the previous theme better, though new look is good too.
In desktop version, sometimes I feeling async in time tracking vs web version, but all in all it is good.

Capterra-loader

One of the best tracking software for freelancers and consultants

Apr 06, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It allows you to screenshot and record your time on the computer without having to do it personally. The free version is useful but if you can invest a bit of budget in it, you get all the more features that you could possible need.

Cons: The tracking screenshot is distracting when it's being taken if you like to zoom out. The free-trial period does not allow you to keep all the information or to export/save it if you decide to downgrade to the unpaid version.

Overall: Being able to easily provide prove of my working hours with screenshots and reports taken by HubStaff.

Tracking efficiency and tasks has never been easier!

Apr 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The customer service has been exceptional. They have provided training and step by step assistance whenever I needed it.

Pros: For small companies this program helps to keep you on task, bill for time, and see how employees spend their time. I have even used the data for staff evaluations. My team has become much more efficient since we started using this program.

Cons: I have to login to the desktop version everytime I open it, whereas online my information is saved.

Personal use for monitoring productivity

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
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Pros: Tried multiple tools with the same promise. Hubstaff was the one with a great interface and friendly to use. And that did not ask for my credit card. Thanks for making me a more productive person, Hubstaff!

Cons: I don't have anything to complain about, they seem like their constantly working on their product to make it better.

Capterra-loader

Best time tracking software with Freshbooks integration

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The time tracking features is great. I discovered Hubstaff when looking for a time tracking application that is cross platform (Mac/Windows), automatically syncs time w/notes to Freshbooks. I was sold on Hubstaff when I discovered it has time tracking reminders, in case you have not tracked any time in x amount of minutes. This is great if you are prone to forgetting to start your timer.

Cons: Can not submit time tracked instantly (does so on an interval). The schedules feature is nice, however if I want to plan my day and schedule hourly, Hubstaff does not have this support.

Easy to use,

Mar 23, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Records working time fairly accurately. Easy to record, takes 2 mouse clicks. Can customize working projects (really neat feature). The hubstaff design logo is simple and looks Good.

Cons: Sometimes glitches. I used hubstaff on my phone and sometimes it didn't sycn with the hubstaff on my PC. Wants updated almost every couple of months.

Overall: Accurately records my time so I get paid fairly.

Capterra-loader

Intuitive affordable application for contractor time tracking

Mar 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fully functional monitoring and time tracking of remote teams of workers at an affordable price.

The screen capture functionality works well, and there are plenty of customisation in order to balance out the privacy of the worker and the need to capture a desktop screen to ensure that the remote contractor is working.

The application also provides the ability to monitor application usage and URLs, it integrates nicely with JIRA.

It is far superior in my opinion to the tools provided by Upwork and Freelancer.com, moreover the interface is clean and intuitive.

Cons: Payroll; for automatic payments, your options are limited to Payoneer or to Bitwallet.

Traditional corporations tend to be a bit adverse to using tools such as these.

The support of Transferwise or Paypal would be helpful.

(NB: They do support these platforms for manual ad hoc payments).

Overall: Freelancer.com didn't provide sufficient oversight over contractors paid by time, so I made use of Hubstaff. Hubstaff showed me the pain points of the (apparently rather shy) contractor that I was able to help them overcome in order to make them more productive and make their role more enjoyable.

No more manual spreadsheets entering time sheets on Excel. Manages my remote team members progress.

Mar 16, 2018
4/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that they offer a free 14 day trial. I like the tracker software that provides an online time sheet. Great timesaver that I don't have to use Excel. It is also private and I use it anywhere and anytime when I am traveling.

Cons: I don't like the price structuring. I think you should be charged per individual active users not by a group rate.

Capterra-loader

It's the best time tracking app I've used so far.

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: I think the most valuable pro is to the person or company how you're working for, it gives you so much information about what the people is doing, the activity rates, etc. The time tracking is accuarated to the time you've been working. And it doesn't consume any of the PC resources at all.
You can have anywhere you are working, the phone, the PC. Even without having the app.

Cons: Casually I recently had a problem, my computer didn't updated to the summer so the hubstaff became a little crazy. The fact is that the customer support haven't help me at all, the reply the emails late, of telling my things like "you don't have access to internet". I think thats a way to improve the service, have better qualified people answering the customer issues. Other thing is that one day a person replys you and 4 hours later another completly different. that makes me think I'm dealing with bots.

Capterra-loader

Hubstaff has totally simplified our agency's time tracking process

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
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Pros: Getting real time, indisputable insight into the billable utilization rates of each team member, understanding utilization not just across team members but across clients and projects holistically, the awesome browser extension widget that makes switching between projects and adding quick task notes so easily!

Cons: So far the only thing that I'm getting a little hung up on is reassigning "idle time" when using the widget, and the pop up screen that populates when I've been idle for a period of time. I want to make sure that the team isn't just reassigning idle time to the most recent project/client they were working on prior to becoming idle so our data is accurate and not bloated.

Overall: Seamless connectivity with our new project management software, Teamwork, enhanced accountability of remote team workers' with the screenshot feature and easy time tracking across multiple projects using the browser extension.

A great software that shows what you're doing and when you're doing it

Mar 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The dashboard has lots of options, I especially like the clear way it displays activity so you can see the hours you've worked with screenshots showing what you were doing at those times.

Cons: If you're working close to midnight, it sometimes jumps backwards 10 minutes so it says you've been working for 10 mins less than you have. A few of my colleagues have noticed this too. I think that's the only bug I've noticed though

Overall: It helps me keep track of my working hours and also shows me what I was doing at which times.

Hubstaff is a great way to monitor staff activity, and to make payments easier and less personal

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to keep track on staff work and time, as well as giving me the possibility to make easy impersonal payments.

Cons: Perhaps the user interface on the desktop site could use a little work. In saying this the widget on OSX is great.

Simple but powerful application for remote work time monitoring

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: *It is easy to use and install also has extensive documentation and support
* Although it has a very simple and intuitive interface, it is a very powerful tool with very complete reports that allows the individual or group follow-up of remote work teams.
*Thanks to the screen captures allows the real-time monitoring of each progress and evaluate how the work time of each person is actually used.
*The client software is very light and almost does not consume computer resources.

Cons: *It would be great that it would work offline and when recovering connection it will be synchronized with the server and not lose activity reports due to connection failures

Overall: Thanks to this tool saves time and money, by not having to send staff to different geographical areas to do work supervisions, simply review the online activity

Capterra-loader

Very good app, will recommend it

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I have experience with Hubstaff as a member, keeping track of my work, and as a manager, keeping track of other people's job. In both ends this tool have been very helpful. Takes a couple of tries to the hang of it, but not a big deal. Is a very helpful tool as it's beneficial for everyone, employers and employees.

Cons: When I was using it as an employee to keep track of my work, it bothered me that sometimes I forgot to start the time again. I wish there would be an easier and more visual way to make sure the time is running, something like notifications every onces in a while to let you know how much time you've been working.

Overall: It's beneficial for everyone! Keeps everything fair and transparent

Easy-to-use time tracking solution, that is rich in features

Feb 11, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Compare fees vs features when deciding on a time tracking tool

Pros: Hubstaff gives great insight into what your employees are doing while on the clock. Screenshot grabbing capability is a cool feature. 24/7 support is available and nice to have if needed.

Cons: No IP restrictions is a big concern. This means employees can be working from anywhere, as opposed to just the office location. The reporting is very basic and has room for improvement.

Easy to use, not quite as easy to manage, but still pretty easy to manage.

Feb 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Hubstaff gives different levels of control that can be passed down through the command chain, allowing The Boss to have the total domination he needs to feel like The Boss while enabling middle management to fiddle usefully with things and retain enough control over their team's calendars and settings to not make them feel emasculated and vestigal. Even the rank-and-file employees themselves can be given a decent amount of control -- or not, if that's how you like it.

Cons: The calendars used on their Timesheet pages are really finicky -- sometimes, you swear the thing you just did in order to get from 'looking at today' to 'looking at yesterday' SHOULD have worked, but clearly didn't...and then you do the exact same thing again, and it works like you expected.

Also, and I realize that this is a problem in all similar software but it IS avoidable and SHOULD BE avoided even though it's not actually avoided anywhere, Hubstaff is not great at dealing with timezone changes. So if you have people on the East Coast, people on the West Coast, and people in the Philippines, two of those groups have to learn to think and act like they're in the third group's timezone, and that's hard when you're dealing with entry-level remote workers.

Overall: We're able to track the work time and habits of a mess of remote workers from the other side of the world with relatively little fuss.

The tools is good for recording the working hours for an individual or a team.

Jan 29, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Easy to setup
- Good reporting
- Help in analyzing the performance output and track time for individual activities.

Cons: There is no ideal time as if need to take a small break of 1/2 mins it becomes idle which makes difficult to use. The software should stop recording after there is no activity for 2-3 mins.

Overall: Tracking time for each activity.
Future effort estimates.

HubStaff is very useful for monitoring activities over remote machines and generates good reports

Jan 19, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Pros :

1. Hubstaff has a nice , east to understand and intuitive interface.

2. Easily tracks activity levels ( keystrokes and clicks per minute) etc.

3. Compatible with various 3rd party applications .

Cons: 1Every time the app takes a screenshot, your freelancer is notified. He can choose to approve or reject the screenshot¿if he rejects it, you¿ll never see it.

2Freelancers can also turn on ¿privacy mode,¿ which means you can¿t see their logged screenshots and activity.

3While these features give your workers a greater sense of control, they also mean that you can¿t be 100% certain that what you¿re seeing is accurate.

Nice software, a bit intrusive at times

Jan 16, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it is easy to use, offers simple time tracking or more advanced if I need it. It is designed well and has an app.

Cons: It can be a bit intrusive at times, especially the screenshot function. I am a user, not the administrator, so I cannot control the settings. The screenshots can be turned off, but my employer chose to leave them on.

A Great Software for Tracking Distance Employees and Contractors

Jan 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This software has made it a million times easier to outsource work online, allowing me the freedom to find qualified people from outside my local area.

Pros: Accurately tracks time that someone works, providing screenshots and activity logs. They also offer logs of websites on while clocked in. It gives you security when outsourcing work to know that the time you are paying someone for is actually time worked. I have had instances where employees had been doing work for other customers while billing me for time and it has in turn allowed me to address issues immediately and saved money and time.

Cons: The activity tracker (where it tracks the % of productivity) is not accurate so it must be taken with a grain of salt. If you are not actively keystroking, it clocks the time as non-productive. Also, be careful when removing or adding employees as you may still be billed by hubstaff monthly for them.

Pleased With Almost All Functions Used

Jan 09, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It has a great deal of options for a fair price. Even the free version worked great when I just needed a time keeping software with an accompanying app. Reports have many different options. Simple, pleasing and functional interface.

Cons: Minimum 3 person team for any upgraded version. App could use more functionality. Not as simple to see reports on team members as it is for myself or the team as a whole.

A good stable product but the interface can be difficult to use.

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to add manual time, task related entries, recording of screenshots if needed. We don't use the invoicing and payments part of the service.

Cons: Reporting is difficult to use and clunky. For example custom date ranges aren't supported on all reports, and when calculating team hours on a report for a project, you either have to have a detailed report without a tally of hours at the end, or a summary report which doesn't detail individual listings but does give a tally of hours.

Working remote with Hubstaff

Nov 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use.
Its allowed me to keep track of my work while i am working for my customer´s projects
Keeps track of mouse moves, clicks and general working
Takes print screen every 10 minutes

Cons: Sometime when i am watching a tutorial or reading something it down grade my active %... should consider this more, ´cause its part of the job

Overall: Its great to keep track of the work I have done , so the client know.

Best to track the resouce

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software started from last three year in our organization. If a developer want to work from home then he/she have to work through HubStaff. This tool will take the screenshot in every 10 minutes and log you activity with ideal time and give the percentage of total productivity work. So don't worry for remotely working.

Cons: We didn't find the Cons in this product. Apart from the point if a user login with a ID, at the same time another user can use same ID. Then it will log only one user detail.

Convenient and Reliable

Aug 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how I can track the time for each of my tasks. That way I know where I spent most of my time and I can adjust and plan my schedule accordingly.

Cons: Sometimes newly added tasks doesn't immediately show in the list and there is no refresh button. So I need to log out and log in again to refresh my tasks list.

Preferred Time Tracking Software

Aug 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Very user friendly time and activity tracking software
Make people productive
Increase the Transparency in the organisation

Amazing tool to track the team working output

Aug 23, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: frequent Screenshots with amazing reporting features
the admin can easily see the logs if a resource is sitting idle

Cons: it logs off in case there is no internet connection, they can push a new feature where user can be tracked offline and then all data canbe synced to server once internet connection is back

Overall: easy team management, work from home facility is properly implemented

This is good tracking software to manage consultants & team located at different offices.

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Activity snapshots.
Time capture along with activity %age.
The way one get links of all the websites a user browses.
Work in offline mode.

Cons: Sometime desktop version play & pause doesn't work very smooth.
Additionally on idle time adding notes can be improved as well.

Overall: Tracking team & consultants
Make sure the people are productive & doesn't waste time while working on the daily tasks
No software / links which are blocked can be used

Best Time Tracking Software

Aug 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Awesome tool to track time for remotely working employee. Detailed reporting with time consumed on each app and screenshots.

Cons: There should be a notification system like popup when employee starts/stop working so that tracking can be possible.

Vendor Response

by Netsoft Holdings on August 09, 2017

Thanks we will take that notification into consideration!

Hubstaff is Amazing!

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love hubstaff because it's very easy to use and it's a great way to keep up with your employees, you can add as many projects as you want and put each employee in a project. You can track time and see their screenshots as well as their activity levels. It's great for a start up or a remote team

Cons: The only thing I don't like about Hubstaff is the fact that you have to pay for a determined amount of members, you can't pay per person, you have to pay the plan. For example, If I have 30 employees and needed 1 more, I have to pay a plan for 40 people.

Overall: I can check everyone's work in one page. I don't have to worry about getting real time worked from the employees because I can see how much they worked from Hubstaff

Good Product to track Activity

Jul 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Best tools to track resource activity. Good for small and large organisations.

Pros: I am using hub staff since last 2 years. Its very good to track resource work and their activity. One of the most part is, you can get all type of report and generate timesheet of resources. Good Product.

Cons: After user of this product, I need to share some cons that Some time automatically start and pause. other then good product.

Not a great experience

Jul 04, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Pros: Global approach, connects you with talent across the globe. Support responded quickly. Easy to post jobs.

Cons: allow filters based on country and demographic. As of now selections for filter are (1) open for everyone, (2) no one , (3) contacts you know. We were looking for employees in the US, UK and mentioned this in our job description. We received hundreds of likely spammed applicants from India, Philippines and other places wasting our time.

Hubstaff is the perfect tool for remote workers

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Screenshots once every 10 minutes, desktop features for administrative tasks and mobile functionality capability

Cons: When logged in on mobile device, screenshots are not enabled so it will show 0% activity no matter what.

Nice to track the works

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a tool for productive work in case of employee working from remote location. No need to worry about monitor the resources and their activities. It shows the detail of every 10 minutes with screen shots. Also we can see the activity percentage of the screen on which we are working or any other person working. This tool worked on role basis. In short its great reporting tool.

Cons: Need to more focus of the report which is generates from this tool. But as employee perspective its all cons but as per employer its best.

wonderful piece for team management

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: amazzing

Overall: wat a nice tool it is, it has made my life easier, i do not need to monitor resources and their activities, the dashboard is simply great where everything is present i need, no need to ask any person about her activities. wow

Hubstaff - A Project Team & Time Management tool

Feb 10, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Increases the transparency

Overall: Hubstaff is a well organised team management tool giving a flexibility to the team members so that they could work at their desired time. it increases the accountability and productivity as a result of which contributing to their full potential to the growth of the team completing their tasks at time. It also raises the bar to monitor the work progress on hourly basis.

Easy to track the working hours.

Feb 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: This is amazing project to track the working hours of any person who is working with remotely from home or other place.
In this tool, we can verified the total activity log of a person . How many time a person is active or idle .
This tool also provide the screen shot after 10 minutes so that we can check the work on screen shot.
If a user is idle then he/she can pause the logging hour for some time and start again once work resume.
we can generate the daily or monthly report of working hours in this tool.

Remote location Time Tracking Via HubStaff

Jan 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tracking information with Screenshots.

Overall: We've been using Hub staff for tracking time for our team members while they are working from a remote location.
Not only this offers a flexibility to them to work remotely but also enables time tracking at all time so that we ensure effective work.

No company transparency

Jan 05, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Comments: There is no indication that the screenshots taken with this software are secure, which can leave company and client data at risk. Did not like using this software.

Easy Peasy

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using Hubstaff to track our efficiency and productivity at work. It also has this screenshot feature that can track all your projects and activities during our 8-hour-movements on the job that I thought was the genius. This app works magic. It is just great. Saves a lot of time for me and my team lead to see what has happened that day/week/month.

Great time tracking software

Nov 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - handles multiple projects time tracking

Cons: - app functionality is very limited

Overall: easy time tracking. takes a snapshot of your screen every 10 min.
good for on boarding your freelancer for their first few weeks.

Lifesaver Time Tracker

Nov 04, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Hubstaff has been a crucial time-tracking software for us. It helps us ensure that we're billing correctly based on the amount of time we're spending and also has allowed us to track employees time more effectively. We found recently that one employee wasn't using their time wisely and we never would have known without Hubstaff!

Used only in one project and it's not bad.

Jan 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros.:
* tracker application for all kind of OSs.
* easy interface
* crash free application
...

Cons.:
* it is really not easy to understand the screen shots logic, keyboard arrows change what?

EasyUseAndFastStart

Jan 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Its a cool stuff, i had no problem with it. if i work, hubstaff work with me too.

Great customer service!

Jan 19, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: They are very helpful everytime I ask help.

Hubstaff is a great piece of mind for remote teams

Sep 19, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We had started using Hubstaff in order to minimize wasted time spent by employees and improve our tracking on projects for budgeting. Problem = solved. :) In fact, we get additional data, like activity level, which helps a lot. In the end, we were very happy with our employees, and continue to be! For reference, we're a distributed team of 8 who build customized virtual solutions for our partners looking to grow their business online! One note: You may get some push back from employees to use this, but in my experience, those who dislike it have been dishonest. Most are completely fine with it!

Pros: The pros of the software are simple: you know what people are working on, and when! It makes your operation incredibly efficient. There are lots of integrations and the support is fantastic. One nice touch is the daily notification emails that are sent with time worked, and level of activity. We share these publicly with the team.

Cons: Overall it's a great app. The only cons are: - I wish the public API was more robust, so we could integrate Hubstaff further into other software. - The UI is a bit dated, so sometimes we have to do a few more steps than I think necessary.

A company that really gives that plus!

Sep 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am with them now for (I think) a month (and a half?). The desktop App works flawlessly. It is really easy to integrate with Gitlab, Github etc. (I did not try anything else since i'm using these only) My clients love that they can see that how much time I spent on an Issue. When I close the Issue with the desktop app, it comments to the issue the tracked time. I can feel that they really care about me as a customer. I had some issue with the payment (from my bank's side) they extended my trial so I can keep tracking time while my bank fixed the issue... :) I remember some week ago they were under maintenance for a short time on Sunday (when the less customer were tracking time). Unfortunately I was online, tracking my time, just to see that I lost 1 or 2 hour. I reported it, they told me sorry and they even offered to pay the lost hours. :) I turned down the offer since I could add it manually, but this is something that... that you may be never going to see from other companies. :) I tried a lot of time tracking solutions but stopped them using after 1-2 weeks. I'm still using Hubstaff ( I broke my personal record with them ) Maybe the great service, maybe the excellent customer support... I don't really know. They're just right for me.

Pros: They care about you. Good pricing / well priced. Easy to use Dashboard. Easy to use Desktop App. (that integrates pretty well with other services, like GitLab) They handle your problem lightning fast. Even if it requires further development. I mean seriously... you report a bug or something that it is not working as intended and it gets fixed in a short span of time... (mine got fixed in 1 or 2 weeks, it was some integration problem with Gitlab)

Cons: Well maybe if I could add manual time between any range, like: 8:01 - 8:08 not just every 10 minutes like: 8:00, 8:10, 8:20, 8:30... but I usually track instead of adding manually. :)

Vendor Response

by Netsoft Holdings on September 18, 2015

Thank you! We're happy to see that you can tell that we care about our clients. It's the most important thing to us.

HubStaff is without a doubt the best tracking software out there

Sep 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I had a chance to test almost every tracking software out there and had a lot of letdowns, mostly with people not being able to install and use the tracking software. HubStaff hasn't given any trouble and the Asana integration is a blessing.

Pros: Great, and I mean great, customer support. Lots of integrations with services like Asana. Great reporting platform.

Cons: Fixed plans, can't have a plan for 8 people for example.

Vendor Response

by Netsoft Holdings on September 18, 2015

Glad to hear you enjoy the Asana integration, and I am happy to hear that our support has been outstanding.

Love the daily email recaps

Sep 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Hubstaff is a great way to manage your virtual team to ensure their time is being spent actually working on your business. The email reports allow me to not need to log in to the app every day and quickly get a feel for how the team performed the day prior.

Pros: The most impressive thing to me is the activity tracking. It records your mouse movements and keyboard entries as activity. Another nice feature is that it not only tracks total time logged, but also which apps were used and websites visited.

Cons: Honestly, none...very easy to get setup. I haven't had any issues.

Hubstaff is great

Sep 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I use hubstaff for tracking my developers that are located outside of the US. It is an absolutely amazing platform and we love it. Any questions you may have the support staff is always willing to help out and go above and beyond.

Pros: interface, support, integrations

Cons: No con's to be honest. We love it no complaints

Vendor Response

by Netsoft Holdings on September 18, 2015

Awesome, glad to hear we're doing a good job for you. Let us know if you can think of something to improve on in the future.

Love Hubstaff!!

Sep 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Since using Hubstaff,it has been so simple to keep track of what my staff are doing and all at the click of a button--great!!

Pros: Everything,the whole system is great.Customer Support is great,if they are not online-due to the time difference,they come back with an answer as soon as they are. The training videos are great but things are so clear and easy to understand anyway,I would not think many people use them.

Cons: I can see so faults at all so far--let's hope it stays like that!!

Vendor Response

by Netsoft Holdings on September 18, 2015

We're working on hiring someone on the opposite time schedule so it will be 24/7.

Best App on the market

Sep 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I looked around for weeks to find the best app for me to track my contractors and employees. Hubstaff is the best I have ever found. Reasonable price and very accurate. In fact it saved me a few thousand dollars because i was able to track a contractor who was spending more time on youtube than my tasks

Pros: - good price - great support - easy to move around in - I like that it tracks keyboard and mouse activity.

Cons: can't think of anything

Vendor Response

by Netsoft Holdings on September 18, 2015

Thanks for the customer support nod. We appreciate it and work hard at it.

Excellent app for managing offshore staffs

Sep 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using this app for almost 3 months and I find it pretty amazing as it helps track offshore staffs or even could be used to track staffs in any organization. It will definitely help increase productivity and increase profit.

Pros: - Best for tracking staffs - Best to know how active each staff is.

Cons: - none till now as I have just used it for 3 months.

Vendor Response

by Netsoft Holdings on September 18, 2015

Increasing profit is one of the natural effects of using our system. Thank you for pointing it out here.

Hubstaff Review

Sep 01, 2015
4/5
Overall

Comments: Overall, I really like Hubstaff instead of other Time tracking apps. Will definitely recommend to other users. Reasons are stated below.

Pros: 1. User friendly - Looks intimidating and complicated at first but its actually pretty straightforward 2. Affordable - Doesn't cost as much as other apps 3. Customer support is amazing - they reply really fast and you dont feel as if youre speaking to robots who only give you links to FAQ's when you ask them a question. I mean customer experience is better as they build relationships in their conversations. 4. So many ways to see reports - convenient that you can check your Activity or your total work everyday for the week.

Cons: 1. Interface appearance can be improved. 2. When you dont have internet connection - you cant log in or work offline

Vendor Response

by Netsoft Holdings on September 18, 2015

We've got a new design on the way and simplicity will be at it's core. Thanks for your feedback. Always appreciated.

Game Changer!

Sep 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am blown away by HubStaff. They are taking my business to a new level.

Pros: Great way to monitor staff progress. Excellent and intuitive console. Easy for my employees to sign in and out for the day. Flawless for my business needs.

Cons: Can't think of any. I love this system.

Hubstaff Helps Manage my Offshore Staff

Aug 26, 2015
5/5
Overall
5 / 5
Ease of Use

Comments: Hubstaff allows me to ensure my offshore staff is actually working. I would recommend.

Pros: Ease of use, reasonable cost.

Cons: Budget and time log caps are a premium feature

Best productivity tool for virtual and office-based teams!

Aug 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Hubstaff is the best time-tracking software we have used. Our team is spread out all over the world. We also have members working in the same office space. But, however we work, we use Hubstaff to ensure our productivity, especially since all of our work are done using a computer. If this is the set-up of your team, I highly recommend Hubstaff for you.
For the managers, this is also a great tool to track everyone in one glance. The daily reports and statistics can give you an idea on how your team is performing.
Hubstaff also updated their offering, which now makes it the most competitive productivity and time-tracking tool in the web. You can see the URL your team visits while working. You can also see their notes.
Because of Hubstaff, the stress on micromanaging is reduced.
For me, I personally use Hubstaff to track my own productivity as well. I can see if I have been working or if I was just wasting my time browsing Facebook.
Whether you are a small team or a huge enterprise, Hubstaff is the best tool for everyone (even for one-person businesses).

Vendor Response

by Netsoft Holdings on August 09, 2017

Love it - Thanks Pat.

Aug 24, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I'm a freelance photo editor and I started using Hubstaff because the app offered screenshots of my desktop, application tracking and URL tracking. I think the app was a bit hard to get understand at first to but once I did I've enjoyed what it has to offer.

Pros: Great customer support, takes screenshots of desktop, URL tracking, application tracking.

Cons: No monthly reports, no invoice generator, no weekly or monthly log.

Easy to use and amazing customse service!

Aug 13, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a small company (6 users) and we use it to calculate time on projects. With the desktop app, it's a no brainer to use. Very easy to implement and the people didn't need much formation to be able to run it. Plus, I exchanged several emails on improvements and comments and always had quick replies and responses to my concerns. A "must have" to manage your time.

Easy and straightforward Time Tracking Software

Aug 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I searched a lot for a good time tracking software to apply to computers and employees of our company. I found many, but few had a Mac version. I even install some, but none as simple and efficient as Hubstaff! With an easy and straightforward interface, with the possibility of time corrections and even check activities of employees with periodic saved screens... I found the Time Tracking we needed! I recommend to all who need / want to manage a project and employees.

Why time capture across platforms in so crucial for me

Aug 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've enjoyed using hubstaff to record my consulting hours for well over a year now. Since I work across both Mac, Linux and sometimes Windows it's been very important for me to have a time recording tool that works across all platforms. Whenever it's time to invoice a client I can get a detailed specification of the hours recorded straight from the report section. Love it :)

Vital Part of My Business

Aug 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I use Hubstaff daily to monitor the progress of my projects and team. It is a great tool for tracking specific time spent on each project and validating work efficiency of specific team members. I cannot imagine going back to the days of managing a virtual team without Hubstaff. This tool brings the validation and peace of mind needed to work with your virtual team, with ease.

Just What I Needed

Jul 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm an independent contractor, who needed a platform to screenshot what I was doing for a client. My work is varied for him - I built his website, curate and schedule social media, link build, etc. And I write blog posts, which are not charged hourly, but by the piece. Hubstaff lets him verify I'm actually working on his project, and lets me add manual time for the blog posts to keep invoicing/accounting straight for both of us. It's easy to use, too.

Great Product for Self-Employed, Agencies

Jul 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great product so far, I am using Hubstaff to manage my clients, track time, and get paid.

HubStaff Makes Hiring Easy

Jul 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before using hubstaff, I was afraid to hire for my business - I'm a control freak and so trusting someone with important business tasks was very uncomfortable for me.

I finally hired my first virtual assistant and it helped a lot to see the screenshots and how efficient she was working. Hubstaff also made it easy to pay her, integrate with my project management system, and I love how up-to-date they are and always adding new feature.

I'm already starting to hire way more people for my business - and I feel totally stress-free and excited actually! I tell everyone about Hubstaff now.

I can't complain about HubStaff.

Jul 22, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: HubStaff is easy to use, and reliable. I certainly can't complain. It gets the job done as I'm getting my job done. So, strong pros in terms of efficiency, reliability and trust there - probably the most important aspects of this type of software. The only con I can think of is that its interface isn't always the most intuitive. It can take some clicking around before finding what you need. (But they do have a video tour upon sign-up; for those of us who skip instructions, however, it'll take some click time to get a full grasp of the program's interface.)

Very Nice Software

Jul 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like it and use it for manage my team. It make my performance more better.

The use of hubstaff has made team handling a breeze

Jul 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I honestly have no complains, I have been using the software to handle/manage a virtual team for tge ladt few months and cannot praise it enough.

Best tracking app for employees

Jul 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Hi,

I have been using this app from last few months and I have found it the best. I had compared with other tools before using it.

PROS:

Easy to use
Best interface
Great support team

CONS:

None

Useful for my Freelancing Services

Jul 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was using this for my freelancing services and it gave me the ability to easily record what my freelancers are doing. I was able to monitor and see multiple freelancers at once and know exactly how many hours they worked. I exported it all out and provided this as invoice to my client, which acted as record of service delivered.

Great time tracking

Jul 14, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall we really like Hubstaff. The ability to track our virtual employees and monitor their work is great. Running reports to get totals for end of week billing is also fantastic. We had a few issues while they were making updates but the customer service is second to none. I always get a quick response that usually solves my problem or at least gives an explanation. One thing I think that could make the product better, is if you didn't have to go from 5-10 users all at once. Our business is small and grows slowly so to add employees 1 at a time would be much better for us.

Essential tool for building a high growth company

Jul 14, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros-
1. Makes managing my team a breeze. I know when I'm not available, my employees are working at their full potential.
2. Employees are 3x more productive. We are closing wayy more tasks than we used to before using Hubstaff. Thus, contributing as a major factor to our growth.
Cons-
Nothing really. It has become a critical tool for our company.

My Employee Productivity Increased

Feb 26, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After using Hubstaff my projects are getting completed on time & over all productivity increased as well. I ask all my employees to track time using Hubstaff, no more - biometrics & time cards.

Mar 23, 2018
5/5
Overall

Jul 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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