Who Uses This Software?

Remote customer support, manufacturers, distributors, and repair centers

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
  • Training
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Eltima Software
  • mac.eltima.com/
  • Founded 2001
  • Germany

About HelpWire

If you are developing or supplying products that can be supported via a USB or serial port, HelpWire is the simplest and most convenient way to save a great deal of time and money on product maintenance and repair. The solution makes it possible to connect to remote equipment and machines over the Internet so that remote devices appear on a technicians computer as though they were attached to the experts machine physically. Find more https://www.eltima.com/remote-support-software/

HelpWire Features

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

HelpWire Reviews

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