# Openforce Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Openforce the right Contractor Management solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169793/Openforce/reviews --- Openforce 4.7 (27) [View alternatives](https://www.capterra.com/p/169793/Openforce/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Openforce Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews LC Lorena C CEOTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years. “In the realm of compliance management, Openforce has navigated the complexities of regulations effortlessly, ensuring our operations remain in full compliance.“ January 7, 2024 AR Anna R Independent Field Contractor Retail, 201 - 500 employeesUsed the software for: 6-12 months. “No contact info/no customer support email/phone number; unable to view insurance section???“ March 12, 2021 LC Lorena C CEOTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years. “They have consistently exceeded our expectations in recruiting, training, compliance management, and payment processing.“ January 7, 2024 SH Shawn H Customer Service ManagerCivil Engineering, 201 - 500 employeesUsed the software for: 6-12 months. “Feedback from our employees have included the easy to use interface and the ability to make changes on their own without having to contact our HR Department.“ October 31, 2023 RK Riley K Corporate Operations Finance AuditorTransportation/Trucking/Railroad, 201 - 500 employeesUsed the software for: More than 2 years. “Openforce is an easy platform to use and the customer service and back office groups are always great to work with.“ January 3, 2024 ## Showing most helpful reviews Showing 1-25 of 27 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Pet Sitter Leisure, Travel & Tourism Used the software for: Less than 6 months ### "OpenForce gets the job done " November 3, 2023 5.0 It has been generally positive, no major technical issues so far. Pros I like that OpenForce has so far processed and delivered my contractor settlements smoothly and it gives me alerts through text and email when my settlement is on the way. Cons It can take a long while for each page to load. Switched from [Gigwalk](https://www.capterra.com/p/154916/Gigwalk/) It wasn’t my decision, the \[sensitive content hidden\] of my company made the switch. Review Source LC Lorena C. CEO Transportation/Trucking/Railroad Used the software for: 2+ years ### "Openforce has been a key partner for our business" January 7, 2024 5.0 Pros Openforce has been a key partner for our business. They have consistently exceeded our expectations in recruiting, training, compliance management, and payment processing. Openforce's recruitment process stands out for its efficiency and effectiveness. They have a knack for identifying and onboarding skilled delivery partners who align seamlessly with our business goals. This has significantly improved the quality of our delivery network, resulting in heightened customer satisfaction. In the realm of compliance management, Openforce has navigated the complexities of regulations effortlessly, ensuring our operations remain in full compliance. This has alleviated a significant burden, allowing us to focus on business growth without the worry of compliance issues. The efficiency of Openforce extends to payment processing as well. Their robust system ensures timely and accurate payments to our delivery partners, fostering a positive and trust-based relationship. Cons N/A - nothing that I can think of. They have been very consistent. Review Source JD Jane D. Analyst Transportation/Trucking/Railroad Used the software for: 2+ years ### "Open Force User review" November 1, 2023 2.0 Pros The people I speak to are very pleasant and want to be helpful Cons It is difficult for Users and new drivers to resolve issues that hold up enrollments Review Source RK Riley K. Corporate Operations Finance Auditor Transportation/Trucking/Railroad Used the software for: 2+ years ### "Westmore Group" January 3, 2024 5.0 Pros Openforce is an easy platform to use and the customer service and back office groups are always great to work with. Everyone is always willing to go the extra step to help us, or one of our contractors. The platform is also convenient for storing and housing all contracts and contractor documents they need for their agreements. I have worked with many of the teams at Openforce and all of them have been great, courteous, and always make sure my questions or concerns are resolved. Cons The only thing I could say for something to work on is sometimes when a contractor calls customer service they will get told something which is opposite of information I told them. When they speak with me again, I always instruct them to call back again, on the second call they will get different information. Seems sometimes possibly with just newer agents they don't provide the correct detail to contractors. Review Source MS Marcos S. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "True resource and partner" January 4, 2024 5.0 Pros A true partner, resource that truly contributed to launching my business by taking on one of the most important tasks in this environment, on boarding contractors, contractor management and settlements Cons I don’t have a negative or least, they are an indisputable needed tool in the tool box Review Source JK John K. VP Marketing Transportation/Trucking/Railroad Used the software for: 2+ years ### "Bringing consistency to onboarding" January 12, 2024 5.0 Pros Already built platform, excellent support Cons Sometimes changes take longer than expected Review Source JW Jay W. Independent Contractor Package/Freight Delivery Used the software for: 2+ years ### "Seamless software for your trucking/courier business" October 31, 2023 5.0 As an end user of the product, I am greatly satisfied with the ease of use of your product. I highly recommend 👌 Openforce. Pros As an independent contractor that relies on Openforce from my business partner (US Messenger and Logistics), Openforce is a seemless tool that allows me to be up to date, confident and compliant on the invoice, payments and record keeping. Cons I think the company can expand its offerings by partnering with other advance products/services like like legal/accounting and tax offerings specific to the trucking/courier/delivery business. Review Source CB Courtney B. Independent contractor Consumer Services Used the software for: 2+ years ### "Great product " January 8, 2024 5.0 Pros Like how we can see invoicing - know what we are making Cons Sometimes slow with invoicing - but otherwise don’t have any complaints Review Source SH Shawn H. Customer Service Manager Civil Engineering Used the software for: 6-12 months ### "Openforce is a true benefit to our company" October 31, 2023 5.0 Easy, simple, affordable Pros Openforce has been extremely beneficial to not only upper management but employees at our company. Employees have one place to go to look up earnings all in a digital format. Feedback from our employees have included the easy to use interface and the ability to make changes on their own without having to contact our HR Department. Cons Sometimes the website can be a little bit slow loading to get to pages once logged in. Review Source MF Michael F. Route driver Retail Used the software for: 1-2 years ### "Payroll management " January 10, 2024 5.0 I feel extremely comfortable with this product Pros The ease of use and the clear graphics that help you track your pay Cons Nothing I think this is a great product Review Source RF Raymond F. Truck Driver Logistics and Supply Chain Used the software for: 2+ years ### "Good application " January 19, 2024 4.0 Not bad ,takes a while to get use to the site Pros Visiting the site whenever I want to view Cons Up to date information ,always a year behind Review Source MP Marcus P. Driver Logistics and Supply Chain Used the software for: 2+ years ### "Courier Feedback" January 10, 2024 5.0 Pros Weekly pay statements are updated in a timely fashion pretty consistently Cons Navigation of the site is not extremely user friendly. Review Source GW Glen W. sales Logistics and Supply Chain Used the software for: 1-2 years ### "8 0f 10 from user perspective" November 1, 2023 4.0 Pros real time leads, nice algorithm for adjusting delivery locations, Cons They have a llot of fees and seem high for the industrycan't leave one "delivery" to look at another one or you have to start all over from each delivery. So if i had arrived and am on wait time, I can't check other orders or accept new orders or else my wait time starts over again. That's a BIG problem Review Source WB Wilma B. Chief Legal and HR Officer Biotechnology Used the software for: 2+ years ### "Responsive and easy to work with" January 12, 2024 4.0 Pros Openforce has a great team of dedicated professionals that work extremely hard to deliver what we need and we are happy with the partnership. Cons We need more ease and flexibility regarding reporting. Review Source JG Jamie G. Food pick up and delivery Hospitality Used the software for: 6-12 months ### "Great customer service" November 3, 2023 5.0 Always reliable and accurate. Pros It's easy to use and the customer service is great! Cons I can't think of anything to improve. They meet my needs well. Review Source RF Robert F. Controller Transportation/Trucking/Railroad Used the software for: 2+ years ### "Easy and Quick Solution to 3rd Party Contractor Pay" November 6, 2023 5.0 Very positive experience. All our needs are met. Pros East of use and ability to self-enter data. Cons Wait times if customer service assistance is needed. Review Source WS Wendy S. Supervisor Hospitality Used the software for: 2+ years ### "Awesome Resource" November 7, 2023 5.0 My overall experience has been great, I love its ease of use and all invoices in one place Pros It's easy use and keeping track of invoices Cons I like everything about Openforce I use it weekly Review Source FD FRANK D. V.P. Strategy and Compliance Transportation/Trucking/Railroad Used the software for: 2+ years ### "Open Force Contractor Management Platform" October 26, 2023 4.0 I am fairly satisfied with the overall performance. Pros Relatively straight forward. Fairly robust. Cons Can be very slow at times. Unable to download certain items, i.e. drivers license info, settlement/deduction reports for a time window by driver(s). Reason for choosing Openforce Due to Flexible being acquired by Open Force. Review Source ME Macarena E. Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Macarena " November 3, 2023 5.0 Pros Everything is integrated and i get notified when something is going on Cons No really anything. Im happy with the services Review Source TC Tim C. COO Transportation/Trucking/Railroad Used the software for: 2+ years ### "Openforce for your independent contractors " October 31, 2023 5.0 Great customer service and always helpful Pros Helps us stay compliant in the use of independent contractors. Easy to use and customizable. Cons Only complaint in 10+ years is the speed on the web dashboard simply because it has so much information on it. Review Source GR Garmonyou R. Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Premier Movers Review" October 26, 2023 4.0 Pros Functionality, and consistency in showing payrolls and payments Cons The format in which contractors jobs are shown. Would like it to be more on a w2 view. Something that looks more like a paystub for contractors payments Review Source JM Jose M. Delivery driver Translation and Localization Used the software for: 6-12 months ### "Great company " January 22, 2024 5.0 My experience over a year is great, Im very happy, maybe to have an easy access on the website, could be better for me and probably more people with out computer skills. I sent an email on December a twice no one reply to me. I'm still waiting Pros Payroll is always on time, no matter is a holiday. Cons Download documents, like taxes form, is really hard. Review Source AR Anna R. Independent Field Contractor Retail Used the software for: 6-12 months ### "Thumbs up " March 12, 2021 4.0 Having to wait to receive payment is very frustrating, and not at all fun, however with openforce, the wait time is moderately fast(yet could be faster) and is safe/less risky, and while I don’t really understand the whole commission/deduction part, it’s good knowing that if something ever were to happen while on the job, I am covered/insured thanks to openforce! Pros Let’s you know exactly when/what date you’ll receive payment;; breaks everything down for you-clear, easy to read format Cons No contact info/no customer support email/phone number; unable to view insurance section??? Review Source SS Steven S. Independent contractor, courier Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Independent contractor courier" October 31, 2023 5.0 Pros Ease of access across multiple platforms, iPhone and PC. Cons I personally don’t need all the additional features and functionality that the app pushes to me via email. Review Source ED Eva D. Courier Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great Payroll" November 3, 2023 5.0 Pros I am always paid on time and have wonderful notifications when I am paid on the day before. Cons I have not had any bad experiences with Openforce. 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