Softeligent

Softeligent


Who Uses This Software?

All industries for companies with 1000 plus employees


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $250.00/month
  • Pricing Details
    fixed price simplified based on company size and overall IT telecom spend
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • Softeligent
  • softeligent.com/
  • United States

About Softeligent

Softeligent is a single-platform SaaS solution for internal management and analytics across the entire spectrum of the IT service catalog. This includes, but is not limited to, IT Financial Management (ITFM), facilitating cost allocation & internal billing chargeback processes, Telecommunications Expense Management (TEM), as well as Hardware Asset & Inventory Management.


Softeligent Features

  • Billing for Data
  • Billing for Voice
  • Call Monitoring
  • Chargeback Tracking
  • Contract Negotiation
  • Fixed Line Compatibility
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Usage Reporting
  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management
  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management

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