--- title: "Softeligent Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Softeligent Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more." source_url: "https://www.capterra.com/p/169798/Softeligent/" page_type: "product" language: "en" --- # Softeligent Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Softeligent ## What is Softeligent? Softeligent is a single-platform SaaS solution for internal management and analytics across the entire spectrum of the IT service catalog. This includes, but is not limited to, IT Financial Management (ITFM), facilitating cost allocation & internal billing chargeback processes, Telecommunications Expense Management (TEM), as well as Hardware Asset & Inventory Management. ## What is Softeligent used for? [Wireless Expense Management](https://www.capterra.com/wireless-expense-management-software/)[Telecom Expense Management](https://www.capterra.com/telecom-expense-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $250 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Softeligent?[Manage this product listing](https://www.g2.com/products/softeligent/claim_requests/new?auto=true) ## Softeligent Overview Updated September 2026 AI summary Softeligent provides enterprise organizations with tools for managing IT assets, telecom expenses, and call accounting through a cloud-based platform accessible via web and Android. It covers asset tracking, contract and compliance management, inventory oversight, and supplier coordination, while offering optional features like customizable branding, procurement management, SLA monitoring, and a self-service portal to support complex asset and service workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Softeligent 0.0 VS. [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $250 Per User, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (23) Value For Money 0.0 (0) Value For Money 4.8 (22) Customer Service 0.0 (0) Customer Service 4.7 (23) ## Softeligent alternatives [4.8 (12)](https://www.capterra.com/p/187781/Mobil-X-Suite/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [SpikeFli Analytics](https://www.capterra.com/p/150641/Telecom-Analytics/) [4.6 (23)](https://www.capterra.com/p/150641/Telecom-Analytics/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/150641/Telecom-Analytics/) [zLinq](https://www.capterra.com/p/10023571/zLinq/) [4.7 (3)](https://www.capterra.com/p/10023571/zLinq/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10023571/zLinq/) [Genuity IT Admin Suite](https://www.capterra.com/p/189667/Genuity-IT-Admin-Suite/) [4.6 (17)](https://www.capterra.com/p/189667/Genuity-IT-Admin-Suite/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/189667/Genuity-IT-Admin-Suite/) ## FAQs about Softeligent Overview ### What company size and specific industries is Softeligent built for? Softeligent is designed for enterprise companies with 1,000 or more employees across all industries. It is suited for large organizations that need a solution applicable across diverse sectors rather than a product limited to a specific field. Features and Usability ### What are the key features of Softeligent? Softeligent includes invoice processing and monitoring as core features, plus asset tracking, audit management, and reporting and analytics. It also offers contract and license management, cost tracking, chargeback tracking, usage tracking and analytics, SLA management, procurement management, and billing for data and voice. Integrations ### Which third-party tools and platforms does Softeligent integrate with? Softeligent integrates with 3 third-party platforms: Avaya UCaaS, SAP Concur, and ServiceNow. These catalog integrations cover communications, expense management, and IT service management, giving Softeligent a focused set of connections for enterprise workflows. Getting Started and Support ### What training and onboarding options does Softeligent offer? Softeligent provides in person training, live online sessions, and documentation. In person training supports direct instruction, live online sessions allow remote guided setup, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Softeligent offer? Softeligent provides chat support. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common issues cannot be confirmed from the catalog data. ## Features AI summary Based on 2,375 IT Asset Management reviews Capterra reviewers highlight these as the top features buyers look for in IT Asset Management software: - **Inventory Management** (**49%** of reviewers rated this feature as critical) - **Asset Tracking** (**49%**) - **Incident Management** (**48%**) Softeligent includes **Inventory Management** and **Asset Tracking**, giving IT teams a clear view of available assets and their status across the organization. However, it does not include **Incident Management**. By covering **Inventory Management** and **Asset Tracking**, the product helps businesses maintain accurate asset records, monitor equipment locations and usage, and make better decisions about asset allocation and lifecycle planning. Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Billing for Data Billing for data services Billing for Voice Billing for voice services Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Chargeback Tracking Track usage and chargeback for disputed transactions/expenses Softeligent 27 features ### All Features - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Billing for Data: Billing for data services - Billing for Voice: Billing for voice services - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Chargeback Tracking: Track usage and chargeback for disputed transactions/expenses - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contract Negotiation: Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms - Contract/License Management: Track, store, and access client contracts or licenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Branding: Add customized logos and colors to align with company branding - Email Management: Manage, store and organize emails within the system or via third-party apps - Fixed Line Compatibility: Compatible with fixed-line (cable) telecommunication systems - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile Line Compatibility: Compatible with mobile-line (cellular) telecommunication systems - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Supplier Management: Manage all supplier data and operations - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $250.00 Per User,Per Month ## Integrations [ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Avaya UCaaS](https://www.capterra.com/p/1174/CRM-Central/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.