--- title: "NetSupport Notify Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NetSupport Notify Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more." source_url: "https://www.capterra.com/p/169808/NetSupport-Notify/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # NetSupport Notify Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) NetSupport Notify ## What is NetSupport Notify? Simple to implement and use, NetSupport Notify offers a high impact, focused and scalable solution to deliver internal one-way alerts and notifications guaranteed to grab attention across a LAN or WAN. Using NetSupport Notify, organisations can communicate effectively with staff – sending alerts that can’t be ignored or saved for later to desktop users across the company, those working remotely on work devices, and even to large information panels in halls and foyers. ## What is NetSupport Notify used for? [Internal Communications](https://www.capterra.com/internal-communications-software/)[Push Notifications](https://www.capterra.com/push-notifications-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £2 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NetSupport Notify?[Manage this product listing](https://www.g2.com/products/netsupport-notify/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NetSupport Notify 4.8 (19) VS. [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting Price £2 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (19) Ease Of Use 4.8 (151) Value For Money 4.8 (16) Value For Money 4.7 (129) Customer Service 4.9 (16) Customer Service 4.9 (140) ## NetSupport Notify alternatives Highest Rated [4.9 (23)](https://www.capterra.com/p/186220/Crises-Control/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (14)](https://www.capterra.com/p/154074/DeskAlerts/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/169808/NetSupport-Notify/alternatives/) ## FAQs about NetSupport Notify Overview ### Which roles and teams benefit most from NetSupport Notify? NetSupport Notify is most used by IT managers, systems administrators, technicians, and technology leaders who send urgent alerts, maintenance notices, and security messages across connected devices. Software developers and engineering leads support incident communication and operational updates, while risk managers, education directors, and marketing leaders coordinate time-sensitive notifications for staff, students, and stakeholders. Answer based on 19 reviews Overview ### What company size and specific industries is NetSupport Notify built for? NetSupport Notify is designed for organizations of any size that need mass notifications, desktop alerts, lockdown support, and emergency communications across multiple platforms and locations. It is suited to businesses, schools, public sector teams, and other multi-site operations that need fast internal alerting. Features and Usability ### What are the key features of NetSupport Notify? NetSupport Notify offers alerts and notifications across desktop, mobile, app, SMS, and visual channels, plus real-time notifications and updates. Core management features include notification scheduling, automated and campaign scheduling, customizable templates and branding, access controls and user management, Active Directory integration, audit trail, and reporting with analytics. Getting Started and Support ### What training and onboarding options does NetSupport Notify offer? NetSupport Notify provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online options support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos support self-paced review. Getting Started and Support ### What customer support options does NetSupport Notify offer? NetSupport Notify provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support is available, so user experience with response times or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 422 Emergency Notification reviews Capterra reviewers highlight these as the features buyers care about most when choosing emergency notification software: - **Communication Management** (**54%** of reviewers rated this feature as critical) - **SMS Messaging** (**68%**) - **Real-Time Notifications** (**72%**) NetSupport Notify supports **Communication Management** and **Real-Time Notifications**, giving teams a way to coordinate alerts clearly and send updates as situations change. However, it does not offer **SMS Messaging**. Instead, it provides other highly rated capabilities, including **Mass Notifications** (**74%**) and **Mobile Access** (**54%**), which help organizations reach broad audiences and keep staff informed from different devices, allowing teams to respond faster and manage urgent events more effectively. Real-Time Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Mass Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send messages to multiple recipients at the same time Notification Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule when notifications are sent Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Template Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. Access Controls/Permissions Define levels of authorization for access to specific files or systems NetSupport Notify 29 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Language Alerts: Provide notifications in multiple languages - Notification Scheduling: Schedule when notifications are sent - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.7 (19) 4.7 Based on 19 reviews ## Pricing Value for money 4.8 (16) Free Trial Basic £2.00 Per User,One Time Value for money 4.8 (16) 4.8 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (16) 4.9 Based on 16 reviews ## User reviews Overall rating 4.8 Based on 19 reviews Filter by rating Counts reflect reviews available in this feed. 5(15) 4(4) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Dustin S. Superintendent of Information Technology Used the software for: 3-5 years ### "A rare product that "just works"" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2018 E-Mail is not always a great way to communicate issues -- there are times when you need a more urgent response, and NetSupport Notify gave us just that. Pros The ease of use and simplicity of the interface are my top "pros". It was also relatively easy to set up from an administrative standpoint and integrates well with other NetSupport products. Cons My only complaint is configuration management -- It can be hard to keep track of who you've deployed specific configurations to and what is unique to each configuration, but as long as you pay attention to what you're doing it should be no issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Technician Used the software for: Less than 1 year ### "Great front line features!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2025 So far positive. The software has been well received by staff in school Pros The ability to send mass notifications to classrooms Cons The deployment facility not linking with Active Directory Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Senior Software Developer Used the software for: Less than 1 year ### "I like the alerts that we are given" 4.0 May 29, 2019 Pros the Alerts look nice and give me time to close down things before the systems reboots.. or it works great for just notifying staff of outages etc. Cons I don't really have any dislikes about this product. so far so good.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Manager Used the software for: Less than 1 year ### "Absolutely fantastic!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2023 Pros From the beginning speaking with sales they were thorough and very informative with selecting the correct programme of NetSupport that would fit our business needs perfectly, every step has been detailed. Installation was a breeze - the help they provided setting the programme up was remote and so easy. There is a lot of similar programmes out there that just don't work fluidly, this hasn't had one hiccup, any slight issues(which are our own lack of knowledge of the programme) we face the support is second to none with zero waiting time and they have every intention without hesitation to want to help rectify the problem. They are all very friendly with humour to match! i very highly recommend this programme to any business or alike needing something remote. i don't have one negative word to say about the entire service they provide. Cons nothing at all, the programme & service has been faultless from day one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer IT Technician II Used the software for: 1-3 years ### "Awesome Notification & Alert Software" 5.0 September 30, 2020 Overall we are happy with notify and the quick replying support they provide. Instead of calling around to each department, we can now send a message out when we are going to conduct a fire drill or restart a server. Saves a bunch of time. Pros The ease of use is what drew us to the notify. When you start up notify you select the options you'd like type your message and select the computers you want to receive it and off it goes. I don't know if they could have made it any simpler. You can sens messages that have audible alerts, messages that can't be skipped or ignored (timer). We also liked that it was multi platform. Cons Sometimes the updates make things difficult. We have had to use work arounds in the past until the developers pushed out and update to fix them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Of Information Systems Used the software for: 3-5 years ### "Used quite often in a hospital setting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2024 Pros Ease of use. Ease of scheduling notifications. Cons There is nothing I don't like about the software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer System Supervisor Used the software for: 1-3 years ### "works very nice of r quick/short specific messages" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 15, 2018 instant communications displayed on user's system screens regardless of a user being logged in to convey some sort of system issue, status, upcoming outage, etc. Pros ease of client installations, server configuration, general use of product and success of sending/displaying messages to the clients Cons no working/notification of message character limit - we have created messages and sent them to then only see that the entire message is not displayed. so we have learned to be short & specific but some warning or better display of the actual message that will be sent would be beneficial. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Programmer Used the software for: 3-5 years ### "Great piece of software, never had any problems with it, always ready when we use it." 5.0 January 12, 2018 Pros Ease of use, open the software type in your notice select the users and off it goes. Invaluable piece of software to keep users informed of important notices or events. Cons Would really like a bigger text box on the notice that goes out so users do not have to scroll and more characters to work with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Information Technology Used the software for: 3-5 years ### "Exactly the product we needed at a great price!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2018 Multi Year Support Discounts Pros We are able to push instant desktop notices to all of our users across 8 remote facilities with no effort. The NetSupport Notify product also has the option to force the end user to view the notice by defining a minimum amount of time before a user can acknowledge the alert to make it go away. The software also shows who has read and acknowledged the alert from the central admin console and even gives us the ability to brand the pop-up notice with our own logo. Cons Wish we would have found the software years ago as we used to rely on email notifications and overhead paging. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Stephen G. SVP, Chief Technology Officer Used the software for: 1-3 years ### "Excellent software for pushing critical notifications out to staff." 5.0 January 12, 2018 Pros Low resource demands, easily integrate into Active Directory. Great tool for getting important notifications right in front of staff when you need to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/169808/NetSupport-Notify/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.