# NetSupport Notify Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NetSupport Notify Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more.

Source: https://www.capterra.com/p/169808/NetSupport-Notify

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# 

 NetSupport Notify Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

NetSupport Notify

## What is NetSupport Notify?

Simple to implement and use, NetSupport Notify offers a high impact, focused and scalable solution to deliver internal one-way alerts and notifications guaranteed to grab attention across a LAN or WAN. Using NetSupport Notify, organisations can communicate effectively with staff – sending alerts that can’t be ignored or saved for later to desktop users across the company, those working remotely on work devices, and even to large information panels in halls and foyers.

## What is NetSupport Notify used for?

[Internal Communications](https://www.capterra.com/internal-communications-software/)[Push Notifications](https://www.capterra.com/push-notifications-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£2

Per User, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for NetSupport Notify?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.netsupport-inc.com&name=NetSupport Notify)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NetSupport Notify

4.8 (19)

VS.

[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting Price

£2

Per User, One Time

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (19)

Ease Of Use

4.5 (243)

Value For Money

4.8 (16)

Value For Money

4.1 (223)

Customer Service

4.9 (16)

Customer Service

4.2 (210)

## NetSupport Notify alternatives

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (23)](https://www.capterra.com/p/186220/Crises-Control/reviews/)

Starting price

$2.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (21)](https://www.capterra.com/p/254867/Crystal-Alarm/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (14)](https://www.capterra.com/p/154074/DeskAlerts/reviews/)

Starting price

$3300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/169808/NetSupport-Notify/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mass Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Send messages to multiple recipients at the same time

Notification Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule when notifications are sent

Real-Time Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Reporting/Analytics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Template Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, save, and re-purpose templates for emails, forms, etc.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

NetSupport Notify 29 features

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Set-up notifications and alerts for mobile apps.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Send messages to multiple recipients at the same time

Access software remotely via mobile devices

Manage and support multiple languages

Provide notifications in multiple languages

Schedule when notifications are sent

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Develop potential scenarios to identify risks and opportunities

Plan availability and assign specific time slots for tasks and resources

Set-up SMS-based notifications and alerts for mobile devices.

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (19)

4.7

Based on 19 reviews

## Pricing

Value for money

4.8 (16)

Free Trial

Basic

£2.00

Per User,One Time

Value for money

4.8 (16)

4.8

Based on 16 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.9 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (16)

4.9

Based on 16 reviews

## User reviews

Overall rating

4.8

Based on 19 reviews

Filter by rating

5(15)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TC

Tom C.

IT Technician

Education Management

### "Great front line features!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2025

So far positive. The software has been well received by staff in school

Pros

The ability to send mass notifications to classrooms

Cons

The deployment facility not linking with Active Directory

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CW

Charles W.

Director Of Information Systems

Hospital & Health Care

### "Used quite often in a hospital setting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2024

Pros

Ease of use. Ease of scheduling notifications.

Cons

There is nothing I don't like about the software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

James M.

IT Manager

Consumer Goods

### "Absolutely fantastic!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2023

Pros

From the beginning speaking with sales they were thorough and very informative with selecting the correct programme of NetSupport that would fit our business needs perfectly, every step has been detailed. Installation was a breeze - the help they provided setting the programme up was remote and so easy. There is a lot of similar programmes out there that just don't work fluidly, this hasn't had one hiccup, any slight issues(which are our own lack of knowledge of the programme) we face the support is second to none with zero waiting time and they have every intention without hesitation to want to help rectify the problem. They are all very friendly with humour to match! i very highly recommend this programme to any business or alike needing something remote. i don't have one negative word to say about the entire service they provide.

Cons

nothing at all, the programme & service has been faultless from day one.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Technician II

Hospital & Health Care

### "Awesome Notification & Alert Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 29, 2020

Overall we are happy with notify and the quick replying support they provide. Instead of calling around to each department, we can now send a message out when we are going to conduct a fire drill or restart a server. Saves a bunch of time.

Pros

The ease of use is what drew us to the notify. When you start up notify you select the options you'd like type your message and select the computers you want to receive it and off it goes. I don't know if they could have made it any simpler. You can sens messages that have audible alerts, messages that can't be skipped or ignored (timer). We also liked that it was multi platform.

Cons

Sometimes the updates make things difficult. We have had to use work arounds in the past until the developers pushed out and update to fix them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Software Developer

Hospital & Health Care

### "I like the alerts that we are given"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

May 28, 2019

Pros

the Alerts look nice and give me time to close down things before the systems reboots.. or it works great for just notifying staff of outages etc.

Cons

I don't really have any dislikes about this product. so far so good..

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jeremy S.

Director of Marketing

Health, Wellness and Fitness

### "Great Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 28, 2018

Pros

Helps us give alerts to our sales team when a call comes in.

Cons

No issues to report. Software works great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Danny M.

IT Manager

### "Good software, easy to setup server side, client side a bit flakey"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 9, 2018

Pros

I like the pop up, it's big and in your face and can't be ignored because it stays on top of everything

Cons

Deployment is difficult, the included deployment software doesn't work for the installer, so I had to create a GPO that installs the MSI, force an update of the group policy and then use the deployment tool to install the config for each machine. Took a while but got there in the end

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Monte S.

Systems Administrator

### "Excellent Product for notifying users in the organization"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 25, 2018

Pros

This product is great for getting messages out to the entire organization or specific departments. It is very easy to use and the history is nice to resend previous messages or track who sent what. Also it is a great price and easy to implement.

Cons

I can't think of a con to this product. It does exactly what it is supposed to do notify users in a timely manner in a way that they will notice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PB

Phillip B.

Risk manager

Government Administration

### "Very easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 20, 2018

An easy way to reach all our employees.

Pros

besides ease of use, the tests we run are easy to do and are of short duration, thus not interrupting the operations of the office. So far, we have only tested it. We have not had to use it in a real situation.

Cons

Hard to come up with a negative. It is easy to use and the messages are clear. People do not miss it unless they are away from their desks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KG

Ken G.

Director of Information Technology

Automotive

### "Exactly the product we needed at a great price!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2018

Multi Year Support Discounts

Pros

We are able to push instant desktop notices to all of our users across 8 remote facilities with no effort. The NetSupport Notify product also has the option to force the end user to view the notice by defining a minimum amount of time before a user can acknowledge the alert to make it go away. The software also shows who has read and acknowledged the alert from the central admin console and even gives us the ability to brand the pop-up notice with our own logo.

Cons

Wish we would have found the software years ago as we used to rely on email notifications and overhead paging.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/169808/NetSupport-Notify/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)