--- title: "NetSupport Notify Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NetSupport Notify Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more." source_url: "https://www.capterra.com/p/169808/NetSupport-Notify/" page_type: "product" language: "en" --- # NetSupport Notify Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) NetSupport Notify ## What is NetSupport Notify? Simple to implement and use, NetSupport Notify offers a high impact, focused and scalable solution to deliver internal one-way alerts and notifications guaranteed to grab attention across a LAN or WAN. Using NetSupport Notify, organisations can communicate effectively with staff – sending alerts that can’t be ignored or saved for later to desktop users across the company, those working remotely on work devices, and even to large information panels in halls and foyers. ## What is NetSupport Notify used for? [Internal Communications](https://www.capterra.com/internal-communications-software/)[Push Notifications](https://www.capterra.com/push-notifications-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £2 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NetSupport Notify?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.netsupport-inc.com&name=NetSupport Notify) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NetSupport Notify 4.8 (19) VS. [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting Price £2 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (19) Ease Of Use 4.8 (151) Value For Money 4.8 (16) Value For Money 4.7 (129) Customer Service 4.9 (16) Customer Service 4.9 (140) ## NetSupport Notify alternatives [4.3 (14)](https://www.capterra.com/p/154074/DeskAlerts/reviews/) Starting price $3300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.9 (23)](https://www.capterra.com/p/186220/Crises-Control/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/169808/NetSupport-Notify/alternatives/) ## FAQs about NetSupport Notify Overview ### Which roles and teams benefit most from NetSupport Notify? NetSupport Notify is most used by IT administrators, infrastructure leaders, and technical support teams that need to send urgent alerts, outage updates, and safety messages across networks. Education leaders, risk managers, and executives benefit from rapid mass communication for incident response, business continuity, and keeping staff informed during critical events. Answer based on 19 reviews Overview ### What company size and specific industries is NetSupport Notify built for? NetSupport Notify is designed for organizations of all sizes that need mass notifications, desktop alerts, and lockdown or emergency communication across multiple platforms and locations. It suits businesses, schools, public-sector teams, and other distributed workplaces that require quick internal alerts and coordinated messaging. Features and Usability ### What are the key features of NetSupport Notify? NetSupport Notify offers alerts and notifications across desktop, app, SMS, and visual channels, plus real-time notifications and updates. It includes notification scheduling, campaign scheduling, mass notifications, reminders, and templates. Supporting features include access controls, Active Directory integration, activity tracking, audit trail, reporting, and customizable branding. Getting Started and Support ### What training and onboarding options does NetSupport Notify offer? NetSupport Notify provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced walkthroughs of features and setup steps. Getting Started and Support ### What customer support options does NetSupport Notify offer? NetSupport Notify provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users multiple ways to get help with setup, account questions, and troubleshooting. No reviewer feedback about support quality is available, so no claims about response times or helpfulness can be made. ## Features AI summary Based on 416 Emergency Notification reviews Not all Emergency Notification tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Communication Management** (**56%** of reviewers rated this feature as critical) - **SMS Messaging** (**67%**) - **Real-Time Notifications** (**72%**) NetSupport Notify includes **Communication Management** and **Real-Time Notifications**, helping teams coordinate alerts and send urgent updates as situations develop. However, it does not offer **SMS Messaging**. Instead, it provides **Mass Notifications** (**73%**) and **Mobile Access** (**54%**), which give organizations other ways to distribute alerts broadly and keep staff informed from different devices, helping businesses respond faster and maintain clear communication during critical events. Real-Time Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Mass Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send messages to multiple recipients at the same time Notification Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule when notifications are sent Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Template Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. Access Controls/Permissions Define levels of authorization for access to specific files or systems NetSupport Notify 29 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Language Alerts: Provide notifications in multiple languages - Notification Scheduling: Schedule when notifications are sent - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.7 (19) 4.7 Based on 19 reviews ## Pricing Value for money 4.8 (16) Free Trial Basic £2.00 Per User,One Time Value for money 4.8 (16) 4.8 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (16) 4.9 Based on 16 reviews ## User reviews Overall rating 4.8 Based on 19 reviews Filter by rating 5(15) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TC Tom C. IT Technician Education Management ### "Great front line features!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2025 So far positive. The software has been well received by staff in school Pros The ability to send mass notifications to classrooms Cons The deployment facility not linking with Active Directory Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Charles W. Director Of Information Systems Hospital & Health Care ### "Used quite often in a hospital setting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2024 Pros Ease of use. Ease of scheduling notifications. Cons There is nothing I don't like about the software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM James M. IT Manager Consumer Goods ### "Absolutely fantastic!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2023 Pros From the beginning speaking with sales they were thorough and very informative with selecting the correct programme of NetSupport that would fit our business needs perfectly, every step has been detailed. Installation was a breeze - the help they provided setting the programme up was remote and so easy. There is a lot of similar programmes out there that just don't work fluidly, this hasn't had one hiccup, any slight issues(which are our own lack of knowledge of the programme) we face the support is second to none with zero waiting time and they have every intention without hesitation to want to help rectify the problem. They are all very friendly with humour to match! i very highly recommend this programme to any business or alike needing something remote. i don't have one negative word to say about the entire service they provide. Cons nothing at all, the programme & service has been faultless from day one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User IT Technician II Hospital & Health Care ### "Awesome Notification & Alert Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 29, 2020 Overall we are happy with notify and the quick replying support they provide. Instead of calling around to each department, we can now send a message out when we are going to conduct a fire drill or restart a server. Saves a bunch of time. Pros The ease of use is what drew us to the notify. When you start up notify you select the options you'd like type your message and select the computers you want to receive it and off it goes. I don't know if they could have made it any simpler. You can sens messages that have audible alerts, messages that can't be skipped or ignored (timer). We also liked that it was multi platform. Cons Sometimes the updates make things difficult. We have had to use work arounds in the past until the developers pushed out and update to fix them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Senior Software Developer Hospital & Health Care ### "I like the alerts that we are given" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 28, 2019 Pros the Alerts look nice and give me time to close down things before the systems reboots.. or it works great for just notifying staff of outages etc. Cons I don't really have any dislikes about this product. so far so good.. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jeremy S. Director of Marketing Health, Wellness and Fitness ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2018 Pros Helps us give alerts to our sales team when a call comes in. Cons No issues to report. Software works great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Danny M. IT Manager ### "Good software, easy to setup server side, client side a bit flakey" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 9, 2018 Pros I like the pop up, it's big and in your face and can't be ignored because it stays on top of everything Cons Deployment is difficult, the included deployment software doesn't work for the installer, so I had to create a GPO that installs the MSI, force an update of the group policy and then use the deployment tool to install the config for each machine. Took a while but got there in the end Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Monte S. Systems Administrator ### "Excellent Product for notifying users in the organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 25, 2018 Pros This product is great for getting messages out to the entire organization or specific departments. It is very easy to use and the history is nice to resend previous messages or track who sent what. Also it is a great price and easy to implement. Cons I can't think of a con to this product. It does exactly what it is supposed to do notify users in a timely manner in a way that they will notice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Phillip B. Risk manager Government Administration ### "Very easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 20, 2018 An easy way to reach all our employees. Pros besides ease of use, the tests we run are easy to do and are of short duration, thus not interrupting the operations of the office. So far, we have only tested it. We have not had to use it in a real situation. Cons Hard to come up with a negative. It is easy to use and the messages are clear. People do not miss it unless they are away from their desks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Ken G. Director of Information Technology Automotive ### "Exactly the product we needed at a great price!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2018 Multi Year Support Discounts Pros We are able to push instant desktop notices to all of our users across 8 remote facilities with no effort. The NetSupport Notify product also has the option to force the end user to view the notice by defining a minimum amount of time before a user can acknowledge the alert to make it go away. The software also shows who has read and acknowledged the alert from the central admin console and even gives us the ability to brand the pop-up notice with our own logo. Cons Wish we would have found the software years ago as we used to rely on email notifications and overhead paging. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/169808/NetSupport-Notify/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.