# 3scale Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 3scale Software - reviews, pricing plans, popular comparisons to other API Management products and more.

Source: https://www.capterra.com/p/169839/3scale

---

# 

 3scale Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

3scale

## What is 3scale?

Cloud-based tool that lets users share, allocate & monetize their APIs via performance analytics, access control & rate limitations.

## What is 3scale used for?

[API Management](https://www.capterra.com/api-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$750

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for 3scale?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.redhat.com&name=3scale)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 3scale

3.7 (10)

VS.

[4.1 (11)](https://www.capterra.com/p/79098/DreamTeam/reviews/)

Starting Price

$750

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.9 (9)

Ease Of Use

4.0 (10)

Value For Money

3.7 (6)

Value For Money

4.4 (7)

Customer Service

3.6 (5)

Customer Service

4.0 (8)

## 3scale alternatives

[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

[4.6 (1,953)](https://www.capterra.com/p/16365/Azure/reviews/)

Starting price

$31.39

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/16365/Azure/)

[Postman](https://www.capterra.com/p/188497/Postman/)

[4.7 (510)](https://www.capterra.com/p/188497/Postman/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/188497/Postman/)

Highest Rated

[Albato](https://www.capterra.com/p/228273/Albato/)

[4.8 (405)](https://www.capterra.com/p/228273/Albato/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/228273/Albato/)

[digiRunner](https://www.capterra.com/p/10015814/digiRunner/)

[4.6 (12)](https://www.capterra.com/p/10015814/digiRunner/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10015814/digiRunner/)

[View all alternatives](https://www.capterra.com/p/169839/3scale/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

2.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

API Lifecycle Management

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Oversee an API throughout its lifespan, from creation and deployment to retirement

API Design

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Creation of a plan for an API to expose data and functionality to its users

Dashboard

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Reporting/Analytics

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Version Control

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track revisions and updates made to files and navigate between different versions

3scale 9 features

Define levels of authorization for access to specific files or systems

Creation of a plan for an API to expose data and functionality to its users

Oversee an API throughout its lifespan, from creation and deployment to retirement

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Central hub for developers to access documentation, tools and resources

View and track pertinent metrics to find patterns and gain insights from data

Manage a growing amount of work to meet increased demand without compromising performance

Distributing traffic by sending client requests across servers capable of completing the request

Track revisions and updates made to files and navigate between different versions

Features

3.3 (8)

3.3

Based on 8 reviews

## Pricing

Value for money

3.7 (6)

Free Trial

Free Version

Basic

$750.00

Per Month

Value for money

3.7 (6)

3.7

Based on 6 reviews

## Support, customer service and training options

Customer Service

3.6 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (5)

3.6

Based on 5 reviews

## User reviews

Overall rating

3.7

Based on 10 reviews

Filter by rating

5(0)

4(7)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Senior Account Manager

Public Relations and Communications

### "Ok experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

December 9, 2022

Pros

Overall experience was ok. It is easy to manage and interpret.

Cons

User interface and privacy issues might be improved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Implementation Manager

Health, Wellness and Fitness

### "Good, but first you need to get a gist of it"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

November 30, 2022

The tool is well prepared to handle API soft, in theory its quite easy to learn and has a lot of functionalities

Pros

The interface is user-friendly and after the initial setup, which sometimes might be confusing, the tool is easy to navigate and its easy to personalize it.

Cons

Settings are too easy changeable, sometimes by mistake and its hard to return to your desired ones

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kajetan B.

NLP Researcher

Hospital & Health Care

### "3scale - powerful, yet confusing tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

May 30, 2022

Overall, as someone who use it sometimes to check the developers account activity, it's good. It was easy to learn as well as to navigate. Also, it doesn't push me to check out unnecessary features that I don't need to use (so no pop-ups, no chats, no marketing emails).

Pros

3scale offers pretty easy interface which makes using it pretty simple especially for time-to-time user - you see right away where to click to manage accounts on developer portal, how to change plans, how to check analytics.

Cons

That sometimes you can simply miss click something and change settings in the whole app - it doesn't double-check with you any significant (or not) changes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NB

Natalia B.

Customer Success Manager

Information Technology and Services

### "Using 3scale as a CSM"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

May 23, 2022

In general, I think that 3scale is quite easy to use once you get the idea of it. However, the crashing of the software can be a nightmare.

Pros

What I like the most about 3scale is that it's customizable. We were able to set it up according to our needs and connect with our platform.

Cons

I use 3scale daily and sometimes the software is crashing. Especially, when you try to use the analytics section for each application.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Katarzyna W.

Technical Support Specialist

Computer Software

### "3scale review - love-hate relationship "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

May 19, 2022

Pros

Overall 3scale is a good software to manage an API and developer's account - it's design is easy to read and use and that's what I value most about it.

Cons

The fact that frustratse me the most is that 3scale is simply not user friendly, it doesn't ask for confirmation when clicking on important buttons (like setting a billing) and it also have some great functionalities that are hidden in weird places.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Customer success lead

Information Technology and Services

### "It’s ok. Very good support"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

May 19, 2022

Pros

Very good support, the personal approach definitely is a great plus

Cons

Ease of use. It’s too easy to change things since there is no pop up if you are sure you want to make a change. Also, there is no way of going back/reverting the change

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Aleksandra M.

Customer Success Manager

Medical Devices

### "I get nervous when I have to use 3scale"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

April 27, 2022

Pros

\- Searching via APP-ID, email or any other information about the user is pretty handy - You can set your own pricing rules and overages rules - There is an option to differentiate billable hits from non-billable hits, and this can be set up at the level of a custom plan

Cons

\- The tool does not allow to limit the trial option for the API users by both time and number of calls, it can be either one or the other - The usage statistics rarely work, and if they do, they are very slow (the ones on the level of an app) - Altering any available plan is too easy, meaning that if somebody is not careful, they can change the free plan to paid one for everybody - Using custom plans is not easy to comprehend and get used to - Working on payments via 3scale feels risky, as every time I change something I am afraid it will charge the end-user

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Global IT Director, Flow IT & Global Stds Team Lead, Robotic Process Automation

### "Powerful API manager but expect some investment time to get things up and running"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 9, 2018

Powerful tool to manage API rules and engagement.

Pros

Found this to be a powerful API management software, being able to guide, direct and establish rules of engagement for API services.

Cons

Not the easiest platform to initial set up and mature. Expect to spend some time learning it and you'll want to reach out and work with their customer service team to get things done right.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HP

Henry P.

NAS SME, ESE

Hospital & Health Care

### "Cool 3scale"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

December 23, 2015

Supports Improved Swagger 2.0 with ActiveDocs Offering is a killer . I can manage API traffic, routing all API traffic to me and allowing me to deploy to open source gateways, cloud services or via a Content Delivery Network (CDN). I like the options exist for users of NGINX and Varnish gateways as well as through an Amazon Machine Image (AMI) in the AWS Marketplace.

Pros

Supports Improved Swagger 2.0

Cons

Not able to intergrate with EPIC yet

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PN

Paul N.

### "Taking APIs to the next step"

4.0

Overall Rating

4.0

4.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

November 8, 2010

Anyone serious with its API strategy would consider an outsourced API management solution. We have used this cloud-based solution and have been satisfied with the initial results. We had to properly manage or web-services to understand the ROI a solution like this can help you just do that. We have not yet moved to the paid version but we are seriously considering it.

Pros

real plug&play approach scalability support quality

Cons

Although they have a self-service sign-up option, I would recommend reaching out to the team. They are responsive and can provide great advice on where/how to get started.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/169839/3scale/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)