# CASH+ Call Accounting Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CASH+ Call Accounting Software - reviews, pricing plans, popular comparisons to other Call Accounting products and more.

Source: https://www.capterra.com/p/16984/CASH-Call-Accounting-Software/pricing

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# 

 CASH+ Call Accounting Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CASH+ Call Accounting Software

## What is CASH+ Call Accounting Software?

CASH+ Call Accounting is designed and developed by Hansen Software Corporation. CASH+ is compatible with business phone systems such as Avaya, Allworx, Cisco, PhoneSuite,Toshiba, Inter-Tel, Mitel, Samsung, Grandstream, Panasonic, Shoretel, NEC, Nortel, Vertical Zulty's and MANY more! From Hotels, Law Firms, Sales Organizations to Long Term Care facilities CASH+ can be used as a valuable tool in many industries. Install CASH+ onsite at your office for powerful reporting.

## What is CASH+ Call Accounting Software used for?

[Call Accounting](https://www.capterra.com/call-accounting-software/)

Top alternative

Featured

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$575

Flat Rate, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CASH+ Call Accounting Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hansensoftware.com&name=CASH+ Call Accounting Software)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CASH+ Call Accounting Software

4.9 (38)

VS.

[4.6 (18)](https://www.capterra.com/p/128915/Microcall/reviews/)

Starting Price

$575

Flat Rate, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (38)

Ease Of Use

4.5 (18)

Value For Money

4.7 (30)

Value For Money

4.8 (16)

Customer Service

5.0 (38)

Customer Service

4.9 (18)

## CASH+ Call Accounting Software alternatives

[4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/)

[4.8 (176)](https://www.capterra.com/p/134672/PhoneBurner/reviews/)

Starting price

$165.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/134672/PhoneBurner/)

Highest Rated

[Callbox](https://www.capterra.com/p/10007292/Callbox/)

[4.9 (7)](https://www.capterra.com/p/10007292/Callbox/reviews/)

Starting price

$34.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10007292/Callbox/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

By-Extension Reporting

Report incoming and outgoing calls for specific extensions

Call Duration

Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends

Caller ID

Identify the number and contact information of a caller before answering the phone

Call Logging

Collects essential call data such as call origin, call destination, call length, and other transaction details

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Reporting

Track and report on all incoming and outgoing calls

CASH+ Call Accounting Software 10 features

Report incoming and outgoing calls for specific extensions

Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Track and report on all incoming and outgoing calls

Identify the number and contact information of a caller before answering the phone

Analyze and calculate business costs

Track and monitor incoming call statistics

Track and monitor outgoing call statistics

Track and interpret metrics on the usage of company resources

Features

4.8 (31)

4.8

Based on 31 reviews

## Pricing

Value for money

4.7 (30)

Free Trial

Free Version

Basic

$575.00

Flat Rate,One Time

Value for money

4.7 (30)

4.7

Based on 30 reviews

## Support, customer service and training options

Customer Service

5.0 (38)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (38)

5.0

Based on 38 reviews

## User reviews

Overall rating

4.9

Based on 38 reviews

Filter by rating

5(33)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

tutcafe

Automotive

### "Super impressed customer "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

August 12, 2021

We didn't get Hansen software from them directly. BSB Communications' MiTel phone systems were chosen. Hansen Software's customer service has blown me away.

Pros

Hansen Software's customer service is outstanding. I don't call very often; in the last eight years, I've only called maybe a dozen times. Having said that, they always answer soon away when I call.

Cons

They don't pass me off to other people; instead, the person who answers assists me immediately away. They walk me through the process of adding an extension, creating a report, or making adjustments to automatic reports, and it's all done in a flash. It provides excellent support without causing any discomfort. Because of their support, I highly recommend them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 13, 2021

Thank you for taking the time to do a review. Glad to hear your service is top notch!

KK

Kirk K.

CEO

Computer Software

### "Super impressed customer of Hansen Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2021

Great Service & Support

Pros

I am really impressed with Hansen Software support. I do not call that often, less than a dozen times in 8 years. That being said, every time I call, they answer right away.

Cons

They do not transfer me to other people, the person who answers helps me right then. They walk me through setting up an extension, report, or changes needed for an automatic reports and it is just done-done very quickly. It is really great support without any pain. Totally recommend them because of their support.

Reasons for choosing CASH+ Call Accounting Software

We didn’t source Hansen software directly. We choose MiTel phone systems from BSB Communications. I am really impressed with Hansen Software support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 20, 2021

Thank You Kirk. We really appreciate you taking the time to write us a review.

JS

Jeff S.

Technical Services Assistant

Market Research

### "Exceptional Technical Support Staff"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2019

Pros

I wanted to thank you again for going above and beyond to help us at The DRG upgrade our call recording hardware. The process went smoothly without issue, and our call center was able to resume dialing on schedule. The system has been stable and running reports is noticeably more responsive. \[SENSITIVE CONTENT HIDDEN\] always kills it for us, thanks for all the good work!

Cons

Report retrieval speed was always a pretty slow process. However, the back-end database upgrade during our hardware migration mitigated this concern.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

jason w.

owner

Accounting

### "Cash + Call = accountablity. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2019

Every time I needed help, they went above and beyond.

Pros

I really enjoy this software. It really helps keep people accountable in the office. Great tools and customer service.

Cons

None really.... really great service. Awesome product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 6, 2019

Thank you Jason!

BM

Barbara M.

Accounting Specialist

Non-Profit Organization Management

### "Excellent product & service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2018

The main use for us is tracking our residents' long distance calls for re-billing each month.

Pros

I love the scheduled reports that are sent to my email automatically so I don't have to remember to generate them every month.

Cons

Nothing comes to mind, although there are so many features I haven't had time to explore it's hard to say for sure.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

Cameron C.

Technician

Telecommunications

### "Hansen support is some of the best I've ever experienced."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 30, 2018

My customer is extremely satisfied with the data collected with Hansen. Hansen technical support makes ME look good as the PBX vendor.

Pros

I'm a technician for a PBX vendor, and the Hansen support staff and engineers were able to work with me on a complex SMDR issue. They were polite, professional, and fixed our complex issue perfectly.

Cons

There are no glaring weaknesses, anything we have needed has been sorted out and solved by Hansen support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 20, 2018

Wow, Cameron, thank you. This is exactly what we strive for. So many of our sales go through PBX Resellers and our goal is to really make sure everyone comes out happy and our resellers feel supported and like we are all on the same team.

GM

gina m.

office manager

Medical Practice

### "this program is a lifesaver! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2018

i am able to identify employees who state they did not speak to a patient when in fact i can see they did and i am able to tell when a patient states they called the office when they have not

Pros

i can check every telephone number calling the office, very helpful when a patient states they have called several times and never received a call back

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LV

Lindsey V.

Front desk manager

### "Never have any issues "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 5, 2018

Pros

Easy to use. Never have any issues with functionality. And if there is every any questions or concerns, the customer service is fast and courteous

Cons

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FK

Fern K.

COO

Staffing and Recruiting

### "Always accessible. Software easy to use."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2018

Again it performs as we expected. Monitoring call accounting to use as a management tool more than anything else.

Pros

For our purposes, this software is perfect for reporting time and calls. We use this tool primarily for a management tool as we are a sales organization and can monitor the activity of each person.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MQ

Mohammad Q.

Manager

### "Great Software, Easy to Use, and Great Customer Service for any Required Guidance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2018

Allows a hotel to monitor calls from guest rooms and inputs the desired rate per any selected time frame an administrator wants to charge by. Very great product and a better staff.

Pros

It allows the tracking of phone calls, has many options to adjust your preferred rates or methods of inputting charges for phone calls.

Cons

There is not much not to like. It does need proper set-up which can be a bit confusing for anyone that has not set up any software. However, the customer service and support provided by the agents compensates for any difficulty one may have. In regards to setting up, you can give them a call and they can help you step-by-step in the setup process or even assist you via remote desktop connection.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/16984/CASH-Call-Accounting-Software/reviews/)

Popular comparisons

[ZIWO vs CASH+ Call Accounting Software](https://www.capterra.com/compare/16984-171265/CASH-Call-Accounting-Software-vs-ZIWO) 

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