# Page 2 | CASH+ Call Accounting Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is CASH+ Call Accounting Software the right Call Accounting solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/16984/CASH-Call-Accounting-Software/reviews

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CASH+ Call Accounting Software

4.9 (38)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated August 24th, 2025

# Page 2 - Reviews of CASH+ Call Accounting Software

## Showing most helpful reviews

Showing 26-38 of 38 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LB

Luc B.  
Systems Analyst  
  
Used the software for:

### "Cash+ Call accounting works very good with our Cisco CUCM Ver 10"

November 13, 2015

5.0

University IT VOIP specialist - 8 years working with Cisco VOIP and 6 months with Cash+. From day one sales rep. to integration with tech support everything went very well. In the last 6 months I've called in about 4 times for assistance and time of respond was less than 2 hours. They've helped us producing special reports in conjunction with Bell Canada Mobility. Cash+ apps that I've have in hand \*\*fee does not\*\* apply to each every user's phone. Technical staff were very knowledgeable and kind. Apps is a lot easier to manage comparing to the two previous apps we did use in the pass and price tag was about 40% lower than the big players in that field... I've gave an A+ to Cash Plus > www.HansenSoftware.com

Review Source

DP

Debra P.  
  
  
Used the software for:

### "Awesome Product & Support"

April 5, 2017

5.0

We have been using CASH+ Call Accounting software for several years. The program is easy to use and provides tons of reports. Every month it automatically generates individual phone extension detail reports which we can send out to our residents to charge back for long distance. I don't have to do a thing; the report magically arrives by email! Customer support from Hansen Software is absolutely the BEST there is, always going above and beyond. Just when I think they couldn't possibly get any better, they surprise me and do just that! Natasha is a true gem, always eager to help and extremely knowledgeable. We are 100% satisfied and plan to be a customer for many years to come.

Review Source

TF

Travis F.  
SE  
  
Used the software for:

### "Cash + Call Accounting product and support has been a great experience"

November 16, 2015

5.0

Cash + has been a great product for VTS. The simple fact that Hansen software coordinates with us to install and assists on the installation is great. However for Hansen software to take it to the next step and coordinate with the customer on training of the software is something you don't see too often with vendors anymore. The clients that we have installed the software have been extremely happy with the product and service from Hansen software. Cash +Call Recording and Call Accounting has been a great choice for VTS to add to our portfolio. Cash + is a cost effective solution for my clients and the support that VTS receives Alyssa has been great.

Review Source

BW

Bill W.  
General Manager  
  
Used the software for:

### "Great Management Tool"

January 12, 2016

4.0

We updated our old Call Accounting system which was only used for charging long distance calls to accommodation guests. The new Cash + Call Accounting software allows us to now also monitor both incoming and outgoing calls from department and individual stations. A bonus for monitoring staff or retrieving missed phone numbers from potential clients.

Review Source

VH

Vinh H.  
Manager, Information Technology  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "The software works exactly as described and customer service I've received to date is superb. "

August 25, 2017

4.0

Pros

We required a few report customisation's that wasn't out of box functionality. Hansen software was able to make the changes to meet our requirements and was completed in a very short time frame. We're now able to export the report in a number of different formats for various purposes and audiences (i.e. Managers, Analysts, Developers).

Review Source

Response from Hansen Software

August 28, 2017

Thank you Vinh for the review. I'm happy to hear that we were able to assist in some customisation that allowed you to receive more value from the product.

DZ

Diane Z.  
Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "SO EASY TO USE!"

November 15, 2017

5.0

Clearing up discrepancies with client issues.

Pros

I have not used any other online recording products to compare this product too. This product is so easy to use. The report list is vast and they are easy to manipulate. You can find the information you are looking for in a minute.

Cons

I would like see the inter office conversations recorded as well. Also I would like to see a translator tool, Spanish to English - French to English

Review Source

CD

Chris D.  
  
  
Used the software for:

### "Great Product"

November 16, 2015

5.0

This product has been a great addition to our CRM system. It allows managers to effectively coach sales people through their daily activities ensuring that all are complete. Cash Call Management is very easy to use and can provide reports in seconds of what is happening in your business. The team at Hansen Software got us up and running in a timely matter and are always very quick to respond if there are any technical issues. Cash Call is a must if you want to keep tack of what is happening in your business on a daily basis.

Review Source

KS

Krystle S.  
Admin Assistant/Customer Support  
  
Used the software for:

### "Fantastic Customer Service & Quick Development"

January 7, 2016

4.0

I've been very impressed with the responsiveness of the customer service & development team at Hansen Software. Training on the software has been prompt and comprehensive, and when we asked for a custom report and a few changes to existing reports, they were able to complete them in a couple weeks. This turnaround time was fantastic, and much faster than expected! Everyone has been very friendly and easy to work with, and the software is easy to use once you figure out which of the many reports are most useful to your business.

Review Source

AJ

Andrew J.  
Account Manager  
  
Used the software for:

### "Great Products and Excellent Customer Service "

November 19, 2015

5.0

Hansen Software has a couple of great products that we offer our clients( Call Accounting and Call Recording ) The Staff at Hansen Software are very knowledgable and pleaseant to work with (always willing to do a WEB-X to show our clients their products) and once we make the Sale and install the software - Hansen takes it from there and they will train the customer !

Review Source

DD

Dan D.  
operations manager  
  
Used the software for:

### "Hansen have some of the nicest people to work with"

November 13, 2015

5.0

we have been working with Hanson for quite some time and always they are very quick to respond to my request. They have very detailed demos for the customer. i would recommend them to anyone that is looking for a recording or accounting solution.

Review Source

SD

Scott D.  
  
  
Used the software for:

### "Help with Reception phone"

April 5, 2017

5.0

quick and friendly response, stayed on the issue until resolved. I received email updates and phone calls to double check if everything was in working order.

Review Source

HZ

Hamid Z.  
  
  
Used the software for:

### "Cash Plus Review"

November 24, 2016

5.0

Great product and great service, I would strongly recommend Cash + to small business owners. We are very happy with their service

Review Source

WC

Wayne C.  
  
  
Used the software for:

### "Fantastic!"

February 3, 2017

5.0

We are always provided by a knowledgeable sales or service representative in a timely matter. Fantastic!

Review Source

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