# Shift Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Shift the right Email Management solution for you? Explore 328 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169851/Klaviyo/reviews

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Shift

4.3 (328)

[View alternatives](https://www.capterra.com/p/169851/Shift/alternatives/)

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Last updated March 13th, 2026

# Reviews of Shift

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

FO

Feraud O

OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“That I can manage all our business email account (8 accounts) from on place easily and open tabs that are connect to those gmail accounts for easier access when I need to sign in somewhere else.“

July 3, 2025

CB

Chad B

Creative DirectorAnimation, 11 - 50 employeesUsed the software for: More than 2 years.

“The notification badges and use of web plugins can be inconsistent/glitchy at times. “

August 21, 2024

HT

Hubert T

CEOMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“I own a digital strategy agency, so i have to access multiple email accounts, multiple sessions across social media and tools, and Shift was the only software that has helped me achieve that goal without any complications (and i have tried a lot of software btw).“

August 23, 2025

TT

Tyler T

DirectorComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“The app will sometimes lag or quit...and then can be difficult to get onto my extended browser.“

August 20, 2024

FO

Feraud O

OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“Amazing, we use Shift daily for all our email accounts and also apps such as Whatapp, Assana, Agency Analytics and Trello.“

July 3, 2025

Michael C

CEOComputer Software, 2 - 10 employeesUsed the software for: 1-2 years.

“Logins are messed up between workspaces which causes incorrect accounts to log into the incorrect workspace.“

March 23, 2024

MG

Matt G

IT ConsultantComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years.

“Shift is awesome at consolidating all these accounts, creating unified calendars, integrating with other apps and making switching between accounts a breeze.“

December 19, 2024

KP

Keyur P

CTONanotechnology, 11 - 50 employeesUsed the software for: 6-12 months.

“Specifically if I search for a document on Google Drive and open in a new tab the app would crash.“

April 7, 2024

## Showing most helpful reviews

Showing 1-25 of 328 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Norman M.  
Partner, Digital  
Marketing and Advertising  
Used the software for: 2+ years

### "Optimize your workflow with Shift"

July 16, 2025

5.0

I have been using Shift since it launched and have used it daily. It’s by far my most used app as all my main tools I use ever day are integrated.

Pros

I use Shift every day as it helps organize all my tools and keeps everything in one place - so a lot less app switching. Overall it keeps me focused and efficient.

Cons

In some rare cases, integrated apps that are web based are missing some behaviours that the native apps have. Overall though these tend to be minor and rarely occur.

Review Source

JN

Jordan N.  
Senior PPC Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Shift Is The Best All In One Software Productivity Solution"

January 16, 2025

5.0

With one click I can switch back and forth as needed and Shift remembers where I was when I switch between apps. Integration is easy, just log in once and Shift always remembers which account is which. So if I have two Google Drives for example (personal and work) my work one will always be logged into my work profile and personal always logged in on my personal. No need to be logging in and out constantly.

Pros

the ability to have all my apps installed, logged in and open in one piece of software instead of having multiple apps open in the background slowing down my Mac. I also liked you can have multiple accounts logged into the same app and split between work/personal workspaces. So no need to be logging in and out of accounts all the time.

Cons

Not much in communication of what new apps/software have been added or a timeline of upcoming features. Most software has a public roadmap these days.

Switched from

[Station](https://www.capterra.com/p/217790/Station/)

Station shut down, so was looking for something similar and this was it.

Review Source

MM

Michael M.  
COO  
Marketing and Advertising  
Used the software for: 2+ years

### "So many bugs and no help from customer service"

June 4, 2026

1.0

For the cost, very poor. For a browser that actually has a cost, it should function better than free browsers.

Pros

The ability to be on top of many email boxes at the same time. Being able to have other apps attached to workspaces.

Cons

Bugs, so many bugs. The most recent issue is it making all ClickUp links in Gmail unusable. It is the only browser that has this issue.

Review Source

JD

Jen D.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Shift is a Lifesaver if you have multiple emails and calendars"

June 30, 2025

5.0

We have used Shift over 2 years, and honestly could not live without it at this point. My work as a contractor and white label, this software is essential to my productivity and staying on top of communications, calendar, etc.

Pros

Ease of use. Easily see multiple emails, unread email count, unified calendar, all without having multiple browsers open. Plus, having access to various apps under the different logins on workspaces is a life save.

Cons

Really, I don' t have any cons. Product is easy to use and intuitive and have no cons or suggestions for the softwar.

Review Source

FO

Feraud O.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "The best tool to consolidate all the apps, emails and software you use. "

July 3, 2025

5.0

Amazing, we use Shift daily for all our email accounts and also apps such as Whatapp, Assana, Agency Analytics and Trello. Makes everything super easy with its multiple workspace to keep things organized.

Pros

That I can manage all our business email account (8 accounts) from on place easily and open tabs that are connect to those gmail accounts for easier access when I need to sign in somewhere else.

Cons

Just maybe check on the WhatsApp integration. It keeps signing me out sometimes after a while of not using it.

Review Source

HT

Hubert T.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Everything you need in one window, the best software i have used"

August 23, 2025

5.0

Pros

I own a digital strategy agency, so i have to access multiple email accounts, multiple sessions across social media and tools, and Shift was the only software that has helped me achieve that goal without any complications (and i have tried a lot of software btw). This software is totally recommended

Cons

i cant find anything to dislike right now, i have been using it for years, this may be a wish rather than a dislike but if shift would have a mobile app that would be amazing

Review Source

SK

Sara K.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "My work life is so much more efficient with Shift!"

July 22, 2025

5.0

It changed how I work. I was switching between tabs and losing track of email accounts but with Shift, it's all in one place. It's worth every dollar I spend on it!

Pros

I love that it makes it easy for me to manage different email accounts in one place. I can open up Shift each morning and do everything I need to do for work without having to open nearly any other program.

Cons

I probably don't even utilise the full capability of Shift but everything I do use meets my needs perfectly - no cons to report!

Review Source

SJ

Shelby J.  
Founder and Designer  
Design  
Used the software for: 2+ years

### "Keeps my business organized and my brain calm"

June 30, 2025

5.0

Shift has made a real difference in how I manage my day. It keeps my tools and communication organized and helps cut down on distractions. I feel more on top of things and it’s been a simple, reliable solution for my business.

Pros

Shift helps me stay focused by keeping everything I need in one place. I can switch between emails, tasks, my calendar, and notes easily without opening a million tabs. It saves me time and helps me feel more organized throughout the day.

Cons

I don’t love using Shift as a regular web browser and still use my standard browser for general searches. I also wish it supported a few more of the apps I use regularly.

Review Source

CJ

Christopher J.  
CEO  
Consumer Goods  
Used the software for: 2+ years

### "Game Changer for multiple Gmail/Suite accounts"

June 30, 2025

5.0

Use it everyday, being simultaneouly logged into to multiple email, calendar, g-suite all within one application saved a a ton of time and is very easy.

Pros

Always signed into email, cal, g-suite for all my accouts simultaneously. Super super efficiency and easy across work, personal, alumni, etc.

Cons

Maybe once a week it freezes up and logs you out of one or more gmail, so have to log back in and resets... so if you had a bunch of tabs open good luck. Seems to happen more often when bouncing between wifis and travelling.

Review Source

Maria H.  
Solution Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Must have for any multi tasker"

December 23, 2024

5.0

I have used shift for over 4 years as a way to consolidate my windows for notifications, bookmarks, and important applications/websites I'm tracking. I choose what notifications I want to recieve and it keeps them saved and easy to bring back up after a restart. I haven't experienced any performance drain like you sometimes get when multiple browsers are open.

Pros

I love that I can manage multiple applications across my work and personal life in one applicaiton.

Cons

I have to keep my work and personal emails separately, ideally I could have a combined inbocx and calendar.

Review Source

SA

Sam A.  
Director  
Photography  
Used the software for: 2+ years

### "Very useful way to collate frequently used services."

December 26, 2024

5.0

Pros

Saves me loads of time switching back and forth from say Gmail, Linkedin, Hubspot, Whatsapp etc. It certainly streamlines my workflow. I use Shift almost every day as it really is my productivity hub. I've not yet needed customer support and I've been using Shift for 2 years now.

Cons

Sometimes extensions need to be manually reloaded (usually Hubspot).

Review Source

TT

Tyler T.  
Director  
Computer Software  
Used the software for: 2+ years

### "Simplicity - organization for a chaotic work environment"

August 20, 2024

5.0

Love it and have been using it for years. It has gotten better and better over time and I love how it organizes all of my work in 1 place

Pros

Ease of use, easy to setup, all of my products and tools are saved in 1 place and accessible within 1 window

Cons

The app will sometimes lag or quit...and then can be difficult to get onto my extended browser. This happens maybe 1-2 times a quarter

Review Source

AT

Adrian T.  
Executive Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Very happy user"

August 22, 2024

4.0

Very happy. I use it every day for my personal Google account and work Google account.

Pros

Managing multiple Google accounts with ease.

Cons

Sometimes, I have to re-sign into my Google accounts. That hasn't happened in a while, so it hasn't been a big problem.

Review Source

KK

Kyle K.  
Owner  
Online Media  
Used the software for: 1-2 years

### "IMAP E-Mail System Would Be The Cherry On Top"

October 21, 2019

5.0

Overall the experience has been very beneficial to the productivity of our operation and simplification of the many different accounts and applications that we have to use with our variety of clientele.

Pros

The ability to switch between so many Google accounts and additional applications has saved me countless hours, at this point probably days worth of time, allowing me to become far more efficient and effective with my consulting firm.

Cons

As a consulting firm we will be assigned e-mail accounts within a clients domain for short periods of time during our contracts that are not always a gmail based e-mail account, but just IMAP accounts. We currently use Spark as our e-mail client and it's frustrating that the only option within Shift to manage multiple non-gmail accounts is to pay for another subscription model, instead of being able to use Spark, RoundCube, or another free e-mail client. The program has had issues from time to time with how it handles toggling between different accounts. When switching between Asana companies it will open a new window instead of working within shift. At times Google Sheets will try to open in the web browser instead of a Shift window, even with the settings set for Shift window. While these issues do get addressed at updates, the seem to continue to randomly happen as the app is used.

Reason for choosing Shift

Shift was more built out at the time to handle our needs. Might be making a switch to Station though as they have an integration with Outlook that can provide us the workaround we need for our IMAP e-mail accounts.

Review Source

CK

Carley K.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Overall Shift has been perfect"

October 15, 2019

4.0

I rate this software a B+ / A grade essentially. I am very happy. I have not added in a ton of applications such as evernote, and zoho. I really am just happy with the email aspect part of my day to day.

Pros

I have 5 total emails. 2 of them are office 365. You may ask, why 6. We we are a company that develops strategic relationships with other Marketing Agencies, and we are required part of a white label to communicate part of other teams. Having multiple emails is a crucial part of our operations. Originally I used Kiwi, but Kiwi only supports Gmail / Gsuite accounts. 3 years ago I had everything in outlook, but calendar appoints was horrible. Shift allows me to keep everything in front of my eyes with all email accounts. I am very happy with Shift, and several of our team members use it. if your happy with the Gmail interface, but have multiple email accounts. This software is exactly for you. Look no further, because I spent years trying to find a Windows Based desktop application to manage my emails. Before Shift I have multiple chrome logins and browser tabs open for Gmail. I was missing emails, and everything was out of sorts.

Cons

The only issue I see and experience is sometimes having 6 accounts in Shift my emails are about 30 seconds to 60 seconds delaying incoming. Not the end of the world. The other issue, is about 2 times a weeks one or all of the accounts prompt me to re-authenticate. A little bit of a pain, but not a deal breaker.

Review Source

VR

Verified Reviewer  
COO  
Computer Software  
Used the software for: 6-12 months

### "A mail client which brings all of my google services into one place, across accounts. Excellent."

January 9, 2018

4.0

All of my email in one place, including my calendar. It's a familiar interface since it just uses the gmail native interface. The aggregation of accounts / services to a desktop client makes it a win.

Pros

Having a single mail client which brings all my accounts together. I like that they are all separated, but I can quickly change between them and see unread count in the sidebar. Shortcuts to jump to my calendar and back to my inbox make it quick and easy. Having it in a desktop client allows me to not need to worry about the browser and which account I'm signed into right now when pulling up my mail. Ease of use, convenient and familiar (gmail interface), quickly fetched mail, and other features make this a goto client for me right now. The extensibility now with extensions is a great feature.

Cons

Sometimes it seems like the memory usage by Shift can get a little out of hand. I tend to force quit the application and relaunch it. Sometimes an extension doesn't work correctly and it's not clear how to fix it (like the Zoom extension saying I need to log in again to authenticate, but then not having a method of doing so - at least not easily found).

Review Source

DK

Damon K.  
Business Analyst  
Government Administration  
Used the software for: 6-12 months

### "Shift Review- Nice but room for improvement"

October 21, 2019

4.0

Overall it has been used daily so it has to be pretty good. I experienced some bugs in browsing on the reddit extension and customer service was helpful and prompt but it still doesnt handle tons of loaded content as well as a browser.

Pros

Nice to have a place separate than browser to keep primary correspondence/instant messaging apps... both because it means that my browser does not need to be logged in and because I don't have to log into individual accounts. I like that you have the ability to open links externally and that apps maintain full functionality within the tool.

Cons

Some of these are particular to me, but I will start with the general stuff: - Design related... Would be nice to have a bit more customization around themes/colors/size of tabs/placement of tabs. Also the "+" button under the email accounts is a bit distracting and not necessary since I don't often add new email accounts, and often click on it accidentally. Also would be nice to be able to order your email accounts and other accounts without having to keep the primary accounts at the top and the others at the bottom... this also makes it very space inefficient since there is a big blank space between them. -Features... Not sure if this is possible given the amount of apps you plug into, but a mobile version would make this much more worth the money- frankly a game changer. Additional microsoft services would be nice... excel online (I know I can do this in the browser from the email but separate would be cool)

Review Source

Matthew S.  
Creator at Large  
Information Technology and Services  
Used the software for: 1-2 years

### "Great All In One, But A Bit of a Resource Hog"

October 25, 2019

4.0

My overall experience with Shift has been good. As a freelance creative services provider juggling personal, professional, and creative resources, I've come to depend on Shift as a time-saver and essential tool.

Pros

I appreciate, and have come to depend, on having several e-mail and cloud storage accounts (Google), invoicing / time tracking (Freshbooks), and notes / outlining / to-do (Dynalist and / or Workflowy) in one place via Shift. Just taking into account the reduced number of clicks and alt-tabs, it's a time saver.

Cons

Since Shift mostly works as a container for several Chromium browser tabs, it eats resources just like Chrome does. On a less robust computer (for example, on my older Dell laptop), this results in a noticeable overall performance hit. On my zippy desktop machine (built for gaming), it's no issue at all. So be sure you have good hardware if you plan on using Shift regularly throughout your day for multiple apps.

Review Source

MB

Matthew B.  
TRIO Advisor  
Education Management  
Used the software for: 6-12 months

### "Shift has optimized my life!"

October 15, 2019

5.0

Overall, my experience has been incredibly positive. I am looking forward to starting my second year with the membership and fully maximizing the increased efficiency. My peers marvel at how I am able to balance all of the various commitments and work that is required and I owe so much of that to Shift. As someone who works remotely from my co-workers, communication is vital to be effective in my job. With Shift, I am always at the top of my game!

Pros

The ability to manage several accounts and applications simultaneously from one desktop has increased my production dramatically. I serve on several boards and have positions that require monitoring as many as 8 emails. Shift has given me the ability to easily move between accounts and constantly keep my pulse on what is happening in my various roles. I like to operate with maximum efficiency and be very timely with my responses and Shift has allowed me to be at the top of my game at all times.

Cons

This is a nitpick, but I am someone who likes to have zero unread emails in my inbox. The hotkey to make an email read is Ctrl + Q. However, that is also the hotkey for closing the application. So I will frequently close out of Shift and have to re-login which is inconvenient. I also find that the logins will frequently expire for emails I do not check daily and it can cause issues where I am not aware that new messages have arrived since the inbox is not updating.

Review Source

PC

Philip C.  
Content Creator  
Music  
Used the software for: Less than 6 months

### "A Company that Knows Where It's Going"

April 5, 2020

4.0

In my opinion $100 per year is negligible to be able to search across all your work platforms and re-organize your work environment. That said, some readers may not have money to blow in which case Shift is not for them. If you are looking for a free option that consolidates email and apps, don't despair. There are apps like Franz and Rambox to name but a few. These apps are similar to Shift in many ways but offer more options in terms of their free versions. If you are professional willing to invest in an app that may well save you time and money in the long run, then this might be a perfect fit.

Pros

According to their website, "Shift is the desktop app for streamlining your accounts, apps, and workflows." and if you watch a tutorial video you'll see it does exactly that. On the free version you can add two email accounts and 1 app account. Thus, the free version is ideal for someone who only has two Google accounts but still wants to consolidate things. The pro version costs less than 100 dollars; $99.99 per year; that's roughly $8.33 per month. It's the pro option where Shift really shines. Pro allows unlimited email accounts and apps along with the ability to do a unified search across all accounts and apps. Customers willing to pay for pro can truly streamline their workflow into one highly efficient system. Shift also offers a Team version, but you must provide details and ask for a price quotation.

Cons

The only con is that some people, like me for instance, might fail to notice the fine print and think they're getting all the pro features for free. The free version doesn't offer anything that most mail clients can't already do. As such, it seems like the free version only exists as a means to tempt the user into buying the pro version where things really happen.

Review Source

VR

Verified Reviewer  
Director, Technical Services  
Information Technology and Services  
Used the software for: 2+ years

### "Shift saves me a lot of time daily"

October 16, 2019

5.0

For historial reasosn, I have several G Suite and Google accounts that I need to access every day. Shift greatly simplifies that task, and the gloabl search function can't be matched with a web browser clien.

Pros

All of my G Suite and Google accounts can be accessed from one screen. It saves so much time. The integartion of other accounts such as Twietter, Facebook, and LinkedIn is also quite helpful. I don't have to keep checking a bunch of tabs on a web browser to see if I have notifications.

Cons

I don't really have any major complaints. Occasionally I'm required to login in again, which seems to be random.

Reason for choosing Shift

Not applicable.

Review Source

Jordan M.  
Real Estate Agent, Owner  
Real Estate  
Used the software for: 6-12 months

### "Excellent professional or even personal work oriented application"

September 30, 2019

5.0

By utilizing Shift I am maximizing efficiency, eliminating redundancy, and turning my workstation use into a power user platform with its ease of functionality and organization. i never miss a beat.

Pros

Shift is what I call sort of an Iphone or Android app for PC. It collects all of your most used applications, websites and programs for easy access in one clean and efficient user interface. it makes your pc or mac as easy to use as an Iphone. My efficiency has gone through the roof since utilizin this application.

Cons

There is little negative about this software. I suppose more integrations would always be nice but that is hardly a downside. It's more of, "it would be nice for this app to do this or that, but you can only get so much utility for the money!

Reason for choosing Shift

There literally is nothing that Shift is really competing with. It is in a ballpark of its own.

Review Source

VR

Verified Reviewer  
Business Intelligence Developer  
Real Estate  
Used the software for: 1-2 years

### "Stay Organized"

March 7, 2019

5.0

Pros

Shift is an outstanding tool for busy professionals to stay organized and maintain different accounts within one platform. It supports various email providers, as well as dozens, if not hundreds of applications. The dashboard is easy to use and it lets you pick from a few templates and color schemes. I used Shift to stay connected to a few email accounts that I use and it helps me centralize everything within one application. Overall, I am happy with its performance.

Cons

The only thing that I do not like as much about Shift is the pricing. Even though they offer a few tiers for its users, I think it is somewhat expensive.

Review Source

Rachel G.  
Process & Priorities Consultant  
Management Consulting  
Used the software for: 6-12 months

### "Best tool I didn't know I needed"

July 5, 2019

5.0

You will save time you didn't know you can get back. It's a game-changer, particularly for contract and freelance workers who have so many accounts.

Pros

Having everything in one app has been a game-changer. I use multiple GSuite accounts, 5+ Slack Workspaces, Evernote, ClickUp for project management, Toggl to track time - all of these apps running on my computer made it really slow and I didn't realize how much time I spent navigating around everything. Shift conveniently puts everything in 1 place and has saved me so much time I didn't know I could get back.

Cons

I do run a lot in it, but 1-2 times a day I have to reload the entire app because it's glitching and won't save properly (I've never lost anything because I realize it super fast, but still annoying)

Review Source

Wilco V.  
Webprogrammeur  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very useful program for managing websites efficiently and fast"

July 27, 2019

4.0

It is a very helpful program that improves productivity a lot, but it is not perfect yet and can still use some extra features.

Pros

The software is really easy and straightforward to use. Setting it up is just a matter of logging in to your accounts. The software is very customizable with the extra apps you can install. Once websites are loaded switching between accounts is very fast. The cross-account search feature is very handy when you don't know anymore on which account you received a specific email.

Cons

Account and app colors can only be chosen from a specific set of colors and not with a color picker. You cannot dock extra Google apps on the top-right, only the default Gmail, Agenda and Drive are instantly accessible. Only a select number of Chrome extensions are available to install. The program takes quite a while to start.

Review Source

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