# Shift Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Shift the right Email Management solution for you? Explore 327 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169851/Klaviyo/reviews --- Shift 4.3 (327) [View alternatives](https://www.capterra.com/p/169851/Shift/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Shift Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews FO Feraud O OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “That I can manage all our business email account (8 accounts) from on place easily and open tabs that are connect to those gmail accounts for easier access when I need to sign in somewhere else.“ July 3, 2025 SM Samantha M ownerPhotography, Self-employedUsed the software for: I used a free trial. “I was required to use Google to get to the Shift instructions I needed and none of it was correct for what was on my screen.“ May 7, 2024 HT Hubert T CEOMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “I own a digital strategy agency, so i have to access multiple email accounts, multiple sessions across social media and tools, and Shift was the only software that has helped me achieve that goal without any complications (and i have tried a lot of software btw).“ August 23, 2025 SM Samantha M ownerPhotography, Self-employedUsed the software for: I used a free trial. “From trying to adjust settings to linking accounts, every step was infuriating and time consuming as I constantly went in circles.“ May 7, 2024 FO Feraud O OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Amazing, we use Shift daily for all our email accounts and also apps such as Whatapp, Assana, Agency Analytics and Trello.“ July 3, 2025 CB Chad B Creative DirectorAnimation, 11 - 50 employeesUsed the software for: More than 2 years. “The notification badges and use of web plugins can be inconsistent/glitchy at times. “ August 21, 2024 MG Matt G IT ConsultantComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years. “Shift is awesome at consolidating all these accounts, creating unified calendars, integrating with other apps and making switching between accounts a breeze.“ December 19, 2024 TT Tyler T DirectorComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “The app will sometimes lag or quit...and then can be difficult to get onto my extended browser.“ August 20, 2024 ## Showing most helpful reviews Showing 1-25 of 327 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Norman M. Partner, Digital Marketing and Advertising Used the software for: 2+ years ### "Optimize your workflow with Shift" July 16, 2025 5.0 I have been using Shift since it launched and have used it daily. It’s by far my most used app as all my main tools I use ever day are integrated. Pros I use Shift every day as it helps organize all my tools and keeps everything in one place - so a lot less app switching. Overall it keeps me focused and efficient. Cons In some rare cases, integrated apps that are web based are missing some behaviours that the native apps have. Overall though these tend to be minor and rarely occur. Review Source MG Matt G. IT Consultant Computer & Network Security Used the software for: 2+ years ### "Combine all your mail clients/accounts/tabs into one app" December 19, 2024 5.0 I love Shift and will probably never use any other client! Pros I've been a Shift user since 2018, when I made the jump from Outlook, macOS Mail and Thunderbird for several different accounts. Shift is awesome at consolidating all these accounts, creating unified calendars, integrating with other apps and making switching between accounts a breeze. It's very intuitive to implement. I looked into replacing Shift at once stage, reviewing a number of different open source or cheaper alternatives, but none came close. Support is always responsive and super helpful. I use Shift on a daily basis. I no longer need to maintain multiple email clients, browsers and other applications. With Shift's integration it makes working a breeze. Cons The cost has gone up over the past six years, but in return there is a lot of decent functionality that has been added in return. Switched from [Firefox](https://www.capterra.com/p/228987/Firefox/)[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[MacOS Big Sur](https://www.capterra.com/p/228984/MacOS-Big-Sur/)[Google Chrome](https://www.capterra.com/p/228985/Chrome/) I had too many different apps and needed an application in which I could have a single pane of glass for multiple accounts Review Source jC jake C. VP Venture Capital & Private Equity Used the software for: 1-2 years ### "Bait and Switch -- Glitchy, Invasive, and Poor Cancelation Experience" November 13, 2024 1.0 It worked for a day. It was convenient to use shortcuts to switch between accounts. Try superhuman. Absolute BS privacy policy and impossible to cancelBait and Switch -- Glitchy, Invasive, and Poor Cancelation Experience I wish i never bought this Pros It worked for a day. It was convenient to use shortcuts to switch between accounts. Try superhuman. Cons Absolute BS privacy policy and impossible to cancel Review Source Response from Shift Technologies Inc. November 28, 2024 Thank you for sharing your feedback, and I'm sorry to hear about your experience. It sounds like you've had a frustrating time, and that's certainly not the experience we aim to provide. We'd love the chance to address the concerns you’ve raised—whether it's regarding shortcuts, glitches, privacy, or cancelation. Could you please share a bit more detail about the issues you faced? If canceling has been a problem, we can make sure it’s resolved quickly. You can reach out to our Support team at support@shift.com. Your feedback is incredibly valuable, and we’re committed to making things right. Let me know how we can assist further! TK Timothy K. Employee Legal Services Used the software for: 2+ years ### "Shift is the best email client I've ever used." December 19, 2024 5.0 Shift is the best email client I've ever used. It was easy to set up, with no loss of conversations from the email client I used before. It's safe, simple, it groups my incoming emails, from six different accounts, into groups that I can work with and focus on the task at hand without having to be distracted by emails outside of that area of focus. Pros Shift seems to be the best stand-alone email client. It can integrate multiple accounts, with incoming messages automatically grouped into as many as four categories. Implementation was simple. I just entered the account access information, and it imported everything. I rely on it at work every day, to handle email quickly and efficiently and without losing track of any. It just works. I've never had to call customer support. I've tried other email clients, but Shift is the most reliable and the only one that works for me. Cons Shift had trouble, at times, printing to my PDF editor (PDF-Exchange Editor Plus) but they seem to have fixed it in the latest update. In fact it has now been several months since I had this issue and I use Shift throughout the day, every day. Switched from [G-Lock EasyMail7](https://www.capterra.com/p/138278/G-Lock-EasyMail7/) Shift has grouping according to filters I set that works great and Shift just works better, it doesn't crash like the other one did. Review Source JN Jordan N. Senior PPC Specialist Marketing and Advertising Used the software for: 2+ years ### "Shift Is The Best All In One Software Productivity Solution" January 16, 2025 5.0 With one click I can switch back and forth as needed and Shift remembers where I was when I switch between apps. Integration is easy, just log in once and Shift always remembers which account is which. So if I have two Google Drives for example (personal and work) my work one will always be logged into my work profile and personal always logged in on my personal. No need to be logging in and out constantly. Pros the ability to have all my apps installed, logged in and open in one piece of software instead of having multiple apps open in the background slowing down my Mac. I also liked you can have multiple accounts logged into the same app and split between work/personal workspaces. So no need to be logging in and out of accounts all the time. Cons Not much in communication of what new apps/software have been added or a timeline of upcoming features. Most software has a public roadmap these days. Switched from [Station](https://www.capterra.com/p/217790/Station/) Station shut down, so was looking for something similar and this was it. Review Source JD Jen D. CEO Marketing and Advertising Used the software for: 2+ years ### "Shift is a Lifesaver if you have multiple emails and calendars" June 30, 2025 5.0 We have used Shift over 2 years, and honestly could not live without it at this point. My work as a contractor and white label, this software is essential to my productivity and staying on top of communications, calendar, etc. Pros Ease of use. Easily see multiple emails, unread email count, unified calendar, all without having multiple browsers open. Plus, having access to various apps under the different logins on workspaces is a life save. Cons Really, I don' t have any cons. Product is easy to use and intuitive and have no cons or suggestions for the softwar. Review Source FO Feraud O. Owner Marketing and Advertising Used the software for: 2+ years ### "The best tool to consolidate all the apps, emails and software you use. " July 3, 2025 5.0 Amazing, we use Shift daily for all our email accounts and also apps such as Whatapp, Assana, Agency Analytics and Trello. Makes everything super easy with its multiple workspace to keep things organized. Pros That I can manage all our business email account (8 accounts) from on place easily and open tabs that are connect to those gmail accounts for easier access when I need to sign in somewhere else. Cons Just maybe check on the WhatsApp integration. It keeps signing me out sometimes after a while of not using it. Review Source HT Hubert T. CEO Marketing and Advertising Used the software for: 2+ years ### "Everything you need in one window, the best software i have used" August 23, 2025 5.0 Pros I own a digital strategy agency, so i have to access multiple email accounts, multiple sessions across social media and tools, and Shift was the only software that has helped me achieve that goal without any complications (and i have tried a lot of software btw). This software is totally recommended Cons i cant find anything to dislike right now, i have been using it for years, this may be a wish rather than a dislike but if shift would have a mobile app that would be amazing Review Source SK Sara K. Founder Marketing and Advertising Used the software for: 2+ years ### "My work life is so much more efficient with Shift!" July 22, 2025 5.0 It changed how I work. I was switching between tabs and losing track of email accounts but with Shift, it's all in one place. It's worth every dollar I spend on it! Pros I love that it makes it easy for me to manage different email accounts in one place. I can open up Shift each morning and do everything I need to do for work without having to open nearly any other program. Cons I probably don't even utilise the full capability of Shift but everything I do use meets my needs perfectly - no cons to report! Review Source SJ Shelby J. Founder and Designer Design Used the software for: 2+ years ### "Keeps my business organized and my brain calm" June 30, 2025 5.0 Shift has made a real difference in how I manage my day. It keeps my tools and communication organized and helps cut down on distractions. I feel more on top of things and it’s been a simple, reliable solution for my business. Pros Shift helps me stay focused by keeping everything I need in one place. I can switch between emails, tasks, my calendar, and notes easily without opening a million tabs. It saves me time and helps me feel more organized throughout the day. Cons I don’t love using Shift as a regular web browser and still use my standard browser for general searches. I also wish it supported a few more of the apps I use regularly. Review Source JN Jeff N. Director-CEO Education Management Used the software for: 1-2 years ### "Great solution to having all of your apps "under one roof"" May 27, 2025 4.0 I've been using Shift for several years and really like its ease of use and ability to add almost any app I can think of. It allows me to seamlessly switch between apps I use for my business and doesn't log me out, even if I haven't been active for awhile. I like that they are constantly improving it as it lets me know that the developers care about the quality of the product. Pros I like that it allows me to combine several software platforms in one app. I use it daily for my business and its nice to be able to quickly switch between platforms without actually leaving the interface. Cons It can be buggy and quit unexpectedly. They also still haven't fixed the issue with Google Docs when using an M series Mac although I think this may be a Google issue that they have no control over. Review Source CB Chad B. Creative Director Animation Used the software for: 2+ years ### "The best way to wrangle multiple messaging services..." August 21, 2024 4.0 Fantastic and a huge time saver, part of my everyday work experience. Pros I use multiple chat and messaging services for business and personal use, 15 of them to be exact. Previously this meant running multiple different apps on my system or having a ton of browser windows open that I would accidentally close when I was done browsing normal websites. This was a huge pain. Shift was a godsend! I can combine all my chat/messaging apps into one location/app, and not have to worry about accidentally shutting one of them down. It gets heavy use from me each day, and the integration with all the platforms seems pretty solid. It's super easy to install, and any time I've had a bug, customer support is pretty prompt about getting back. Cons The notification badges and use of web plugins can be inconsistent/glitchy at times. Review Source AT Adrian T. Executive Pastor Religious Institutions Used the software for: 2+ years ### "Very happy user" August 22, 2024 4.0 Very happy. I use it every day for my personal Google account and work Google account. Pros Managing multiple Google accounts with ease. Cons Sometimes, I have to re-sign into my Google accounts. That hasn't happened in a while, so it hasn't been a big problem. Review Source KK Kyle K. Owner Online Media Used the software for: 1-2 years ### "IMAP E-Mail System Would Be The Cherry On Top" October 21, 2019 5.0 Overall the experience has been very beneficial to the productivity of our operation and simplification of the many different accounts and applications that we have to use with our variety of clientele. Pros The ability to switch between so many Google accounts and additional applications has saved me countless hours, at this point probably days worth of time, allowing me to become far more efficient and effective with my consulting firm. Cons As a consulting firm we will be assigned e-mail accounts within a clients domain for short periods of time during our contracts that are not always a gmail based e-mail account, but just IMAP accounts. We currently use Spark as our e-mail client and it's frustrating that the only option within Shift to manage multiple non-gmail accounts is to pay for another subscription model, instead of being able to use Spark, RoundCube, or another free e-mail client. The program has had issues from time to time with how it handles toggling between different accounts. When switching between Asana companies it will open a new window instead of working within shift. At times Google Sheets will try to open in the web browser instead of a Shift window, even with the settings set for Shift window. While these issues do get addressed at updates, the seem to continue to randomly happen as the app is used. Reason for choosing Shift Shift was more built out at the time to handle our needs. Might be making a switch to Station though as they have an integration with Outlook that can provide us the workaround we need for our IMAP e-mail accounts. Review Source CK Carley K. CEO Marketing and Advertising Used the software for: 1-2 years ### "Overall Shift has been perfect" October 15, 2019 4.0 I rate this software a B+ / A grade essentially. I am very happy. I have not added in a ton of applications such as evernote, and zoho. I really am just happy with the email aspect part of my day to day. Pros I have 5 total emails. 2 of them are office 365. You may ask, why 6. We we are a company that develops strategic relationships with other Marketing Agencies, and we are required part of a white label to communicate part of other teams. Having multiple emails is a crucial part of our operations. Originally I used Kiwi, but Kiwi only supports Gmail / Gsuite accounts. 3 years ago I had everything in outlook, but calendar appoints was horrible. Shift allows me to keep everything in front of my eyes with all email accounts. I am very happy with Shift, and several of our team members use it. if your happy with the Gmail interface, but have multiple email accounts. This software is exactly for you. Look no further, because I spent years trying to find a Windows Based desktop application to manage my emails. Before Shift I have multiple chrome logins and browser tabs open for Gmail. I was missing emails, and everything was out of sorts. Cons The only issue I see and experience is sometimes having 6 accounts in Shift my emails are about 30 seconds to 60 seconds delaying incoming. Not the end of the world. The other issue, is about 2 times a weeks one or all of the accounts prompt me to re-authenticate. A little bit of a pain, but not a deal breaker. Review Source VR Verified Reviewer COO Computer Software Used the software for: 6-12 months ### "A mail client which brings all of my google services into one place, across accounts. Excellent." January 9, 2018 4.0 All of my email in one place, including my calendar. It's a familiar interface since it just uses the gmail native interface. The aggregation of accounts / services to a desktop client makes it a win. Pros Having a single mail client which brings all my accounts together. I like that they are all separated, but I can quickly change between them and see unread count in the sidebar. Shortcuts to jump to my calendar and back to my inbox make it quick and easy. Having it in a desktop client allows me to not need to worry about the browser and which account I'm signed into right now when pulling up my mail. Ease of use, convenient and familiar (gmail interface), quickly fetched mail, and other features make this a goto client for me right now. The extensibility now with extensions is a great feature. Cons Sometimes it seems like the memory usage by Shift can get a little out of hand. I tend to force quit the application and relaunch it. Sometimes an extension doesn't work correctly and it's not clear how to fix it (like the Zoom extension saying I need to log in again to authenticate, but then not having a method of doing so - at least not easily found). Review Source DK Damon K. Business Analyst Government Administration Used the software for: 6-12 months ### "Shift Review- Nice but room for improvement" October 21, 2019 4.0 Overall it has been used daily so it has to be pretty good. I experienced some bugs in browsing on the reddit extension and customer service was helpful and prompt but it still doesnt handle tons of loaded content as well as a browser. Pros Nice to have a place separate than browser to keep primary correspondence/instant messaging apps... both because it means that my browser does not need to be logged in and because I don't have to log into individual accounts. I like that you have the ability to open links externally and that apps maintain full functionality within the tool. Cons Some of these are particular to me, but I will start with the general stuff: - Design related... Would be nice to have a bit more customization around themes/colors/size of tabs/placement of tabs. Also the "+" button under the email accounts is a bit distracting and not necessary since I don't often add new email accounts, and often click on it accidentally. Also would be nice to be able to order your email accounts and other accounts without having to keep the primary accounts at the top and the others at the bottom... this also makes it very space inefficient since there is a big blank space between them. -Features... Not sure if this is possible given the amount of apps you plug into, but a mobile version would make this much more worth the money- frankly a game changer. Additional microsoft services would be nice... excel online (I know I can do this in the browser from the email but separate would be cool) Review Source Matthew S. Creator at Large Information Technology and Services Used the software for: 1-2 years ### "Great All In One, But A Bit of a Resource Hog" October 25, 2019 4.0 My overall experience with Shift has been good. As a freelance creative services provider juggling personal, professional, and creative resources, I've come to depend on Shift as a time-saver and essential tool. Pros I appreciate, and have come to depend, on having several e-mail and cloud storage accounts (Google), invoicing / time tracking (Freshbooks), and notes / outlining / to-do (Dynalist and / or Workflowy) in one place via Shift. Just taking into account the reduced number of clicks and alt-tabs, it's a time saver. Cons Since Shift mostly works as a container for several Chromium browser tabs, it eats resources just like Chrome does. On a less robust computer (for example, on my older Dell laptop), this results in a noticeable overall performance hit. On my zippy desktop machine (built for gaming), it's no issue at all. So be sure you have good hardware if you plan on using Shift regularly throughout your day for multiple apps. Review Source SM Scott M. Senior Manager, Leadership Coaching Services Education Management Used the software for: 1-2 years ### "SHIFTed to the Next Level" October 24, 2019 5.0 I work with many different clients as a Youth Leadership Education Coach, this means balancing many different GMail accounts. I need them to stay seperate, but access them individually quickly. Shift helps me do that. There are at least six additional applications that I work in every day to manage projects, schedule, documents, finances, etc. All of those are connected within one dashboard by Shift. Having it all in one place helps me stay away from YouTube and other social media (though you can connect those applications to!). I truly feel that my work has elevated because of this tool. Pros I LOVE SHIFT! Given me ease & convenience of having my many email accounts be in one place Ability to connect my email and project management tools Navigated the distractions of web browsers, it was too easy to wander over to social media/amazon. Now I can have it within the one tool - including links to google docs/dropbox documents It really has helped me elevate my efficiency and time management so that I can get more done. Cons I honestly don't have anything that hold me back because of this tool. Perhaps allowing me to change the background color of the application tiles? I know I can change the color that shows when I hover over the tool but being able to see that color before hovering/clicking could be helpful. Review Source PC Philip C. Content Creator Music Used the software for: Less than 6 months ### "A Company that Knows Where It's Going" April 5, 2020 4.0 In my opinion $100 per year is negligible to be able to search across all your work platforms and re-organize your work environment. That said, some readers may not have money to blow in which case Shift is not for them. If you are looking for a free option that consolidates email and apps, don't despair. There are apps like Franz and Rambox to name but a few. These apps are similar to Shift in many ways but offer more options in terms of their free versions. If you are professional willing to invest in an app that may well save you time and money in the long run, then this might be a perfect fit. Pros According to their website, "Shift is the desktop app for streamlining your accounts, apps, and workflows." and if you watch a tutorial video you'll see it does exactly that. On the free version you can add two email accounts and 1 app account. Thus, the free version is ideal for someone who only has two Google accounts but still wants to consolidate things. The pro version costs less than 100 dollars; $99.99 per year; that's roughly $8.33 per month. It's the pro option where Shift really shines. Pro allows unlimited email accounts and apps along with the ability to do a unified search across all accounts and apps. Customers willing to pay for pro can truly streamline their workflow into one highly efficient system. Shift also offers a Team version, but you must provide details and ask for a price quotation. Cons The only con is that some people, like me for instance, might fail to notice the fine print and think they're getting all the pro features for free. The free version doesn't offer anything that most mail clients can't already do. As such, it seems like the free version only exists as a means to tempt the user into buying the pro version where things really happen. Review Source VR Verified Reviewer Director, Technical Services Information Technology and Services Used the software for: 2+ years ### "Shift saves me a lot of time daily" October 16, 2019 5.0 For historial reasosn, I have several G Suite and Google accounts that I need to access every day. Shift greatly simplifies that task, and the gloabl search function can't be matched with a web browser clien. Pros All of my G Suite and Google accounts can be accessed from one screen. It saves so much time. The integartion of other accounts such as Twietter, Facebook, and LinkedIn is also quite helpful. I don't have to keep checking a bunch of tabs on a web browser to see if I have notifications. Cons I don't really have any major complaints. Occasionally I'm required to login in again, which seems to be random. Reason for choosing Shift Not applicable. Review Source Jordan M. Real Estate Agent, Owner Real Estate Used the software for: 6-12 months ### "Excellent professional or even personal work oriented application" September 30, 2019 5.0 By utilizing Shift I am maximizing efficiency, eliminating redundancy, and turning my workstation use into a power user platform with its ease of functionality and organization. i never miss a beat. Pros Shift is what I call sort of an Iphone or Android app for PC. It collects all of your most used applications, websites and programs for easy access in one clean and efficient user interface. it makes your pc or mac as easy to use as an Iphone. My efficiency has gone through the roof since utilizin this application. Cons There is little negative about this software. I suppose more integrations would always be nice but that is hardly a downside. It's more of, "it would be nice for this app to do this or that, but you can only get so much utility for the money! Reason for choosing Shift There literally is nothing that Shift is really competing with. It is in a ballpark of its own. Review Source VR Verified Reviewer Business Intelligence Developer Real Estate Used the software for: 1-2 years ### "Stay Organized" March 7, 2019 5.0 Pros Shift is an outstanding tool for busy professionals to stay organized and maintain different accounts within one platform. It supports various email providers, as well as dozens, if not hundreds of applications. The dashboard is easy to use and it lets you pick from a few templates and color schemes. I used Shift to stay connected to a few email accounts that I use and it helps me centralize everything within one application. Overall, I am happy with its performance. Cons The only thing that I do not like as much about Shift is the pricing. Even though they offer a few tiers for its users, I think it is somewhat expensive. Review Source Rachel G. Process & Priorities Consultant Management Consulting Used the software for: 6-12 months ### "Best tool I didn't know I needed" July 5, 2019 5.0 You will save time you didn't know you can get back. It's a game-changer, particularly for contract and freelance workers who have so many accounts. Pros Having everything in one app has been a game-changer. I use multiple GSuite accounts, 5+ Slack Workspaces, Evernote, ClickUp for project management, Toggl to track time - all of these apps running on my computer made it really slow and I didn't realize how much time I spent navigating around everything. Shift conveniently puts everything in 1 place and has saved me so much time I didn't know I could get back. Cons I do run a lot in it, but 1-2 times a day I have to reload the entire app because it's glitching and won't save properly (I've never lost anything because I realize it super fast, but still annoying) Review Source Wilco V. Webprogrammeur Marketing and Advertising Used the software for: Less than 6 months ### "Very useful program for managing websites efficiently and fast" July 27, 2019 4.0 It is a very helpful program that improves productivity a lot, but it is not perfect yet and can still use some extra features. Pros The software is really easy and straightforward to use. Setting it up is just a matter of logging in to your accounts. The software is very customizable with the extra apps you can install. Once websites are loaded switching between accounts is very fast. The cross-account search feature is very handy when you don't know anymore on which account you received a specific email. Cons Account and app colors can only be chosen from a specific set of colors and not with a color picker. You cannot dock extra Google apps on the top-right, only the default Gmail, Agenda and Drive are instantly accessible. Only a select number of Chrome extensions are available to install. The program takes quite a while to start. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.