--- title: "Shift Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Shift the right Email Management solution for you? Explore 328 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/169851/Shift/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Shift 4.3 (328) [View alternatives](https://www.capterra.com/p/169851/Shift/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Shift Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews FO Feraud O OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “That I can manage all our business email account (8 accounts) from on place easily and open tabs that are connect to those gmail accounts for easier access when I need to sign in somewhere else.“ July 3, 2025 Michael C CEOComputer Software, 2 - 10 employeesUsed the software for: 1-2 years. “Logins are messed up between workspaces which causes incorrect accounts to log into the incorrect workspace.“ March 23, 2024 HT Hubert T CEOMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “I own a digital strategy agency, so i have to access multiple email accounts, multiple sessions across social media and tools, and Shift was the only software that has helped me achieve that goal without any complications (and i have tried a lot of software btw).“ August 23, 2025 KP Keyur P CTONanotechnology, 11 - 50 employeesUsed the software for: 6-12 months. “Specifically if I search for a document on Google Drive and open in a new tab the app would crash.“ April 7, 2024 MG Matt G IT ConsultantComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years. “Shift is awesome at consolidating all these accounts, creating unified calendars, integrating with other apps and making switching between accounts a breeze.“ December 19, 2024 SM Samantha M ownerPhotography, Self-employedUsed the software for: I used a free trial. “I was required to use Google to get to the Shift instructions I needed and none of it was correct for what was on my screen.“ May 7, 2024 FO Feraud O OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Amazing, we use Shift daily for all our email accounts and also apps such as Whatapp, Assana, Agency Analytics and Trello.“ July 3, 2025 jc jake c VPVenture Capital & Private Equity, 2 - 10 employeesUsed the software for: 1-2 years. “Absolute BS privacy policy and impossible to cancel“ November 13, 2024 ## Showing most helpful reviews Showing 1-25 of 328 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer COO Used the software for: 3-5 years ### "So many bugs and no help from customer service" June 10, 2026 1.0 For the cost, very poor. For a browser that actually has a cost, it should function better than free browsers. Pros The ability to be on top of many email boxes at the same time. Being able to have other apps attached to workspaces. Cons Bugs, so many bugs. The most recent issue is it making all ClickUp links in Gmail unusable. It is the only browser that has this issue. Review Source Norman M. Partner, Digital Used the software for: 3-5 years ### "Optimize your workflow with Shift" July 17, 2025 5.0 I have been using Shift since it launched and have used it daily. It’s by far my most used app as all my main tools I use ever day are integrated. Pros I use Shift every day as it helps organize all my tools and keeps everything in one place - so a lot less app switching. Overall it keeps me focused and efficient. Cons In some rare cases, integrated apps that are web based are missing some behaviours that the native apps have. Overall though these tend to be minor and rarely occur. Review Source Jordan N. Senior PPC Specialist Used the software for: 3-5 years ### "Shift Is The Best All In One Software Productivity Solution" January 17, 2025 5.0 With one click I can switch back and forth as needed and Shift remembers where I was when I switch between apps. Integration is easy, just log in once and Shift always remembers which account is which. So if I have two Google Drives for example (personal and work) my work one will always be logged into my work profile and personal always logged in on my personal. No need to be logging in and out constantly. Pros the ability to have all my apps installed, logged in and open in one piece of software instead of having multiple apps open in the background slowing down my Mac. I also liked you can have multiple accounts logged into the same app and split between work/personal workspaces. So no need to be logging in and out of accounts all the time. Cons Not much in communication of what new apps/software have been added or a timeline of upcoming features. Most software has a public roadmap these days. Review Source Jen D. CEO Used the software for: 3-5 years ### "Shift is a Lifesaver if you have multiple emails and calendars" July 1, 2025 5.0 We have used Shift over 2 years, and honestly could not live without it at this point. My work as a contractor and white label, this software is essential to my productivity and staying on top of communications, calendar, etc. Pros Ease of use. Easily see multiple emails, unread email count, unified calendar, all without having multiple browsers open. Plus, having access to various apps under the different logins on workspaces is a life save. Cons Really, I don' t have any cons. Product is easy to use and intuitive and have no cons or suggestions for the softwar. Review Source Feraud O. Owner Used the software for: 3-5 years ### "The best tool to consolidate all the apps, emails and software you use. " July 4, 2025 5.0 Amazing, we use Shift daily for all our email accounts and also apps such as Whatapp, Assana, Agency Analytics and Trello. Makes everything super easy with its multiple workspace to keep things organized. Pros That I can manage all our business email account (8 accounts) from on place easily and open tabs that are connect to those gmail accounts for easier access when I need to sign in somewhere else. Cons Just maybe check on the WhatsApp integration. It keeps signing me out sometimes after a while of not using it. Review Source Hubert T. CEO Used the software for: 3-5 years ### "Everything you need in one window, the best software i have used" August 26, 2025 5.0 Pros I own a digital strategy agency, so i have to access multiple email accounts, multiple sessions across social media and tools, and Shift was the only software that has helped me achieve that goal without any complications (and i have tried a lot of software btw). This software is totally recommended Cons i cant find anything to dislike right now, i have been using it for years, this may be a wish rather than a dislike but if shift would have a mobile app that would be amazing Review Source Sara K. Founder Used the software for: 3-5 years ### "My work life is so much more efficient with Shift!" July 23, 2025 5.0 It changed how I work. I was switching between tabs and losing track of email accounts but with Shift, it's all in one place. It's worth every dollar I spend on it! Pros I love that it makes it easy for me to manage different email accounts in one place. I can open up Shift each morning and do everything I need to do for work without having to open nearly any other program. Cons I probably don't even utilise the full capability of Shift but everything I do use meets my needs perfectly - no cons to report! Review Source Shelby J. Founder and Designer Used the software for: 3-5 years ### "Keeps my business organized and my brain calm" July 1, 2025 5.0 Shift has made a real difference in how I manage my day. It keeps my tools and communication organized and helps cut down on distractions. I feel more on top of things and it’s been a simple, reliable solution for my business. Pros Shift helps me stay focused by keeping everything I need in one place. I can switch between emails, tasks, my calendar, and notes easily without opening a million tabs. It saves me time and helps me feel more organized throughout the day. Cons I don’t love using Shift as a regular web browser and still use my standard browser for general searches. I also wish it supported a few more of the apps I use regularly. Review Source Christopher J. CEO Used the software for: 3-5 years ### "Game Changer for multiple Gmail/Suite accounts" July 1, 2025 5.0 Use it everyday, being simultaneouly logged into to multiple email, calendar, g-suite all within one application saved a a ton of time and is very easy. Pros Always signed into email, cal, g-suite for all my accouts simultaneously. Super super efficiency and easy across work, personal, alumni, etc. Cons Maybe once a week it freezes up and logs you out of one or more gmail, so have to log back in and resets... so if you had a bunch of tabs open good luck. Seems to happen more often when bouncing between wifis and travelling. Review Source R Reviewer Business Owner Used the software for: 1-3 years ### "I use Shift for my business as well as for my personal use, and I love it." June 30, 2025 5.0 Overall, it has helped keep me less stressed and more organized in a way nothing else has, combining everything I use into one place. Pros I appreciate the ability to combine all my email accounts into one location, as well as most of the software I use, which streamlines both my workday and my personal time online. Shift has been a game changer in that way, and I highly recommend it to anyone needing that organizing shift in their life. Cons I honestly can't think of anything I don't like, which is why I keep using it after 5 years, it's become my go-to for all my email organizing needs Review Source Jeff N. Director-CEO Used the software for: 1-3 years ### "Great solution to having all of your apps "under one roof"" May 28, 2025 4.0 I've been using Shift for several years and really like its ease of use and ability to add almost any app I can think of. It allows me to seamlessly switch between apps I use for my business and doesn't log me out, even if I haven't been active for awhile. I like that they are constantly improving it as it lets me know that the developers care about the quality of the product. Pros I like that it allows me to combine several software platforms in one app. I use it daily for my business and its nice to be able to quickly switch between platforms without actually leaving the interface. Cons It can be buggy and quit unexpectedly. They also still haven't fixed the issue with Google Docs when using an M series Mac although I think this may be a Google issue that they have no control over. Review Source CB Chad B. Creative Director Used the software for: 3-5 years ### "The best way to wrangle multiple messaging services..." August 27, 2024 4.0 Fantastic and a huge time saver, part of my everyday work experience. Pros I use multiple chat and messaging services for business and personal use, 15 of them to be exact. Previously this meant running multiple different apps on my system or having a ton of browser windows open that I would accidentally close when I was done browsing normal websites. This was a huge pain. Shift was a godsend! I can combine all my chat/messaging apps into one location/app, and not have to worry about accidentally shutting one of them down. It gets heavy use from me each day, and the integration with all the platforms seems pretty solid. It's super easy to install, and any time I've had a bug, customer support is pretty prompt about getting back. Cons The notification badges and use of web plugins can be inconsistent/glitchy at times. Review Source R Reviewer Owner Used the software for: 1-3 years ### "IMAP E-Mail System Would Be The Cherry On Top" October 22, 2019 5.0 Overall the experience has been very beneficial to the productivity of our operation and simplification of the many different accounts and applications that we have to use with our variety of clientele. Pros The ability to switch between so many Google accounts and additional applications has saved me countless hours, at this point probably days worth of time, allowing me to become far more efficient and effective with my consulting firm. Cons As a consulting firm we will be assigned e-mail accounts within a clients domain for short periods of time during our contracts that are not always a gmail based e-mail account, but just IMAP accounts. We currently use Spark as our e-mail client and it's frustrating that the only option within Shift to manage multiple non-gmail accounts is to pay for another subscription model, instead of being able to use Spark, RoundCube, or another free e-mail client. The program has had issues from time to time with how it handles toggling between different accounts. When switching between Asana companies it will open a new window instead of working within shift. At times Google Sheets will try to open in the web browser instead of a Shift window, even with the settings set for Shift window. While these issues do get addressed at updates, the seem to continue to randomly happen as the app is used. Review Source R Reviewer CEO Used the software for: 1-3 years ### "Overall Shift has been perfect" October 16, 2019 4.0 I rate this software a B+ / A grade essentially. I am very happy. I have not added in a ton of applications such as evernote, and zoho. I really am just happy with the email aspect part of my day to day. Pros I have 5 total emails. 2 of them are office 365. You may ask, why 6. We we are a company that develops strategic relationships with other Marketing Agencies, and we are required part of a white label to communicate part of other teams. Having multiple emails is a crucial part of our operations. Originally I used Kiwi, but Kiwi only supports Gmail / Gsuite accounts. 3 years ago I had everything in outlook, but calendar appoints was horrible. Shift allows me to keep everything in front of my eyes with all email accounts. I am very happy with Shift, and several of our team members use it. if your happy with the Gmail interface, but have multiple email accounts. This software is exactly for you. Look no further, because I spent years trying to find a Windows Based desktop application to manage my emails. Before Shift I have multiple chrome logins and browser tabs open for Gmail. I was missing emails, and everything was out of sorts. Cons The only issue I see and experience is sometimes having 6 accounts in Shift my emails are about 30 seconds to 60 seconds delaying incoming. Not the end of the world. The other issue, is about 2 times a weeks one or all of the accounts prompt me to re-authenticate. A little bit of a pain, but not a deal breaker. Review Source VR Verified Reviewer COO Used the software for: Less than 1 year ### "A mail client which brings all of my google services into one place, across accounts. Excellent." January 10, 2018 4.0 All of my email in one place, including my calendar. It's a familiar interface since it just uses the gmail native interface. The aggregation of accounts / services to a desktop client makes it a win. Pros Having a single mail client which brings all my accounts together. I like that they are all separated, but I can quickly change between them and see unread count in the sidebar. Shortcuts to jump to my calendar and back to my inbox make it quick and easy. Having it in a desktop client allows me to not need to worry about the browser and which account I'm signed into right now when pulling up my mail. Ease of use, convenient and familiar (gmail interface), quickly fetched mail, and other features make this a goto client for me right now. The extensibility now with extensions is a great feature. Cons Sometimes it seems like the memory usage by Shift can get a little out of hand. I tend to force quit the application and relaunch it. Sometimes an extension doesn't work correctly and it's not clear how to fix it (like the Zoom extension saying I need to log in again to authenticate, but then not having a method of doing so - at least not easily found). Review Source R Reviewer Business Analyst Used the software for: Less than 1 year ### "Shift Review- Nice but room for improvement" October 22, 2019 4.0 Overall it has been used daily so it has to be pretty good. I experienced some bugs in browsing on the reddit extension and customer service was helpful and prompt but it still doesnt handle tons of loaded content as well as a browser. Pros Nice to have a place separate than browser to keep primary correspondence/instant messaging apps... both because it means that my browser does not need to be logged in and because I don't have to log into individual accounts. I like that you have the ability to open links externally and that apps maintain full functionality within the tool. Cons Some of these are particular to me, but I will start with the general stuff: - Design related... Would be nice to have a bit more customization around themes/colors/size of tabs/placement of tabs. Also the "+" button under the email accounts is a bit distracting and not necessary since I don't often add new email accounts, and often click on it accidentally. Also would be nice to be able to order your email accounts and other accounts without having to keep the primary accounts at the top and the others at the bottom... this also makes it very space inefficient since there is a big blank space between them. -Features... Not sure if this is possible given the amount of apps you plug into, but a mobile version would make this much more worth the money- frankly a game changer. Additional microsoft services would be nice... excel online (I know I can do this in the browser from the email but separate would be cool) Review Source Matthew S. Creator at Large Used the software for: 1-3 years ### "Great All In One, But A Bit of a Resource Hog" October 30, 2019 4.0 My overall experience with Shift has been good. As a freelance creative services provider juggling personal, professional, and creative resources, I've come to depend on Shift as a time-saver and essential tool. Pros I appreciate, and have come to depend, on having several e-mail and cloud storage accounts (Google), invoicing / time tracking (Freshbooks), and notes / outlining / to-do (Dynalist and / or Workflowy) in one place via Shift. Just taking into account the reduced number of clicks and alt-tabs, it's a time saver. Cons Since Shift mostly works as a container for several Chromium browser tabs, it eats resources just like Chrome does. On a less robust computer (for example, on my older Dell laptop), this results in a noticeable overall performance hit. On my zippy desktop machine (built for gaming), it's no issue at all. So be sure you have good hardware if you plan on using Shift regularly throughout your day for multiple apps. Review Source R Reviewer TRIO Advisor Used the software for: Less than 1 year ### "Shift has optimized my life!" October 16, 2019 5.0 Overall, my experience has been incredibly positive. I am looking forward to starting my second year with the membership and fully maximizing the increased efficiency. My peers marvel at how I am able to balance all of the various commitments and work that is required and I owe so much of that to Shift. As someone who works remotely from my co-workers, communication is vital to be effective in my job. With Shift, I am always at the top of my game! Pros The ability to manage several accounts and applications simultaneously from one desktop has increased my production dramatically. I serve on several boards and have positions that require monitoring as many as 8 emails. Shift has given me the ability to easily move between accounts and constantly keep my pulse on what is happening in my various roles. I like to operate with maximum efficiency and be very timely with my responses and Shift has allowed me to be at the top of my game at all times. Cons This is a nitpick, but I am someone who likes to have zero unread emails in my inbox. The hotkey to make an email read is Ctrl + Q. However, that is also the hotkey for closing the application. So I will frequently close out of Shift and have to re-login which is inconvenient. I also find that the logins will frequently expire for emails I do not check daily and it can cause issues where I am not aware that new messages have arrived since the inbox is not updating. Review Source R Reviewer Communications Strategist Used the software for: Less than 1 year ### " Shift by Redbrick Review" October 17, 2019 3.0 It's neutral. I like it for collecting email, Trello, and Slack into one window, but the rest of my experience has been mediocre. I thought this would eliminate my million tabs, but the integrations that sold me on the product don't function as they should, so that simply isn't the outcome I got. Support was helpful in offering for me to switch to the beta version, but I am not convinced that will solve any of these issues, and I don't have time to email back and forth with support every single time this happens. Pros 1\. Ease of use 2. Interface 3. Having Trello, Slack, and two email accounts in one window Cons Many of the integrations I hoped to use simply do not work. So for Shift to claim it has them and then to experience them not functioning effectively is extremely frustrating. And this is not user error. I have tried closing, quitting, and reopening the application, refreshing, logging in and out of accounts, and completely deleting and re-adding integrations. Nothing helped. I completely understand glitches now and again and understand these integrations require communication between platforms. However, the extent to which I am having issues with integrations is unreasonable. I'm specifically referring to: 1. Spotify (won't play music) 2. Toggl (won't load, blank screen except for top navigation) 3. Squarespace (won't load) 4. Sprout social (won't load, blank screen) Review Source VR Verified Reviewer Director, Technical Services Used the software for: 3-5 years ### "Shift saves me a lot of time daily" October 17, 2019 5.0 For historial reasosn, I have several G Suite and Google accounts that I need to access every day. Shift greatly simplifies that task, and the gloabl search function can't be matched with a web browser clien. Pros All of my G Suite and Google accounts can be accessed from one screen. It saves so much time. The integartion of other accounts such as Twietter, Facebook, and LinkedIn is also quite helpful. I don't have to keep checking a bunch of tabs on a web browser to see if I have notifications. Cons I don't really have any major complaints. Occasionally I'm required to login in again, which seems to be random. Review Source Jordan M. Real Estate Agent, Owner Used the software for: Less than 1 year ### "Excellent professional or even personal work oriented application" October 4, 2019 5.0 By utilizing Shift I am maximizing efficiency, eliminating redundancy, and turning my workstation use into a power user platform with its ease of functionality and organization. i never miss a beat. Pros Shift is what I call sort of an Iphone or Android app for PC. It collects all of your most used applications, websites and programs for easy access in one clean and efficient user interface. it makes your pc or mac as easy to use as an Iphone. My efficiency has gone through the roof since utilizin this application. Cons There is little negative about this software. I suppose more integrations would always be nice but that is hardly a downside. It's more of, "it would be nice for this app to do this or that, but you can only get so much utility for the money! Review Source R Reviewer Executive Assistant Used the software for: 1-3 years ### "Excellent for the price" September 11, 2024 5.0 Pros Easy to use and all info required fits one page Cons The cancellation of orders and products required a different platform. The tools Shift offered were buggy Review Source R Reviewer CEO and Founder Used the software for: 3-5 years ### "Using shift has been amazing. It is seamless in its design and allows me to manage multiple inboxes" January 10, 2018 5.0 It saves so much time and is really incredibly easy to use Pros That it integrates with a wide variety of software, messaging apps and more. I love that i can easily toggle between multiple email identities as well as messaging apps. I haven't tried some of the more recent additions, but am excited to. Cons It's still a little bit of a clunky UI and I wish there were more app integrations (like airtable). I also wish I could visually customize the appearance a bit more. Review Source R Reviewer HS teacher Used the software for: 3-5 years ### "Too many email accounts - this helps!" October 16, 2019 4.0 It has eased the experience of having to quickly and efficiently work between different email accounts so I can easily go back and forth without having to switch users every time. Pros I like that I can access each of my gmail accounts without having to constantly switch users since I go back and forth CONSTANTLY throughout the day. I can also access Google Drive without having to switch back and forth between users and, with the fast pace of my workday, it makes a huge difference. Cons Sometimes there are functions that do not work within Shift as well as just using it within my web browser -- but those issues d not come up often so it is not a big enough deal for me to quit using Shift (plus, there are updates happening so that there is increased functionality and things that were problems before are no longer a problem) Review Source R Reviewer Webprogrammeur Used the software for: Less than 1 year ### "Very useful program for managing websites efficiently and fast" July 30, 2019 4.0 It is a very helpful program that improves productivity a lot, but it is not perfect yet and can still use some extra features. Pros The software is really easy and straightforward to use. Setting it up is just a matter of logging in to your accounts. The software is very customizable with the extra apps you can install. Once websites are loaded switching between accounts is very fast. The cross-account search feature is very handy when you don't know anymore on which account you received a specific email. Cons Account and app colors can only be chosen from a specific set of colors and not with a color picker. You cannot dock extra Google apps on the top-right, only the default Gmail, Agenda and Drive are instantly accessible. Only a select number of Chrome extensions are available to install. The program takes quite a while to start. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.