# Page 12 | Shift Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Shift the right Email Management solution for you? Explore 327 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169851/Shift/reviews

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Shift

4.3 (327)

[View alternatives](https://www.capterra.com/p/169851/Shift/alternatives/)

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Last updated March 13th, 2026

# Page 12 - Reviews of Shift

## Showing most helpful reviews

Showing 276-300 of 327 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JL

Joshua L.  
VP  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great idea, but many bugs"

October 24, 2019

3.0

Overall I really want to love Shift, but the bugs kill our team. If they could make the platform stable this would be a really useful tool. Unfortunately their customer service isn't great and you're on your own when bugs hit.

Pros

I love the idea of Shift and how it keeps the many emails and software products all on one neat page. Almost anything you'd need in your workday can be plugged right into Shift and you don't need to switch back and forth between windows.

Cons

I'm not sure why, but Shift is constantly updating the platform (almost weekly) and each time they do, some kind of problem pops up. It's frustrating to have everything working one day then the next there are bugs that slow you way down. Many times there are multiple extensions with updates that all conflict and leave you very frustrated.

Review Source

DC

Darby C.  
Marketing Director  
Real Estate  
Used the software for: 6-12 months

### "Love it - Productivity Extraordinaire "

October 21, 2019

5.0

Pros

Love this product. Makes switching from different email accounts and social tools so easy

Cons

Bugs sometimes, but they always help and fix them promptly.

Review Source

SP

Spencer P.  
Chief Operating Officer  
Printing  
Used the software for: Less than 6 months

### "Great for multiple email accounts"

October 15, 2019

5.0

Pros

I have six different email accounts that I monitor throughout the day and I love how easy Shift makes it to switch between each of them.

Cons

The lack of the ability to use key combinations to switch between accounts.

Review Source

Response from Shift Technologies Inc.

January 10, 2020

Thank you for the review! We're excited to hear that you're able to manage your six email accounts easily in Shift. You may have already noticed, but the 4.0 release included functionality that allows you to switch between accounts. In case you haven't had a chance to try it yet, here are the keyboard shortcuts: Mac: Command + \` Windows: Control + Tab

KG

Kandice G.  
Owner  
Executive Office  
Used the software for: Less than 6 months

### "SHIFT"

February 25, 2020

2.0

It has been frustrating. I reached out to support yesterday and still no answer for resolution

Pros

SHIFT needs to work on their support for this app. I have the paid version for nothing - it does not work!

Cons

Support is awful! None of the extensions work properly. Can't do anything it says it can do. My system is so slow since I downloaded the app

Reason for choosing Shift

It offered so much only to find out it really doesn't work

Review Source

RG

Raymond G.  
Sales  
Wholesale  
Used the software for: 6-12 months

### "Shift - Organizing Communications"

October 25, 2019

4.0

Pros

Vast amount of app Clean Layout Extensions Ease of Use

Cons

Internal tabs for email attachments Print Window Opening web links

Review Source

RO

Robyn O.  
Co-Founder  
Consumer Services  
Used the software for: Less than 6 months

### "Worst Customer Service and product I have ever purchased"

March 1, 2021

1.0

Pros

If the product actually did what it was supposed to, I would have loved it.

Cons

This software completely slowed down my computer, it was almost impossible to get any tasks done for myself and the same for my team. For a productivity app, all it did was slow everything down by a lot. I messaged the customer service for help multiple times and never received a response. Terrible service and a product that basically does the opposite of what it's supposed to.

Review Source

FA

Frank A.  
Technical Staff  
Computer Software  
Used the software for: Less than 6 months

### "Shift does it all"

April 14, 2019

4.0

Extremely satisfied

Pros

My main purpose of using Shift is not to unify my apps but to really not have to walk around with a list of login credentials to a whole bunch of services I need to check out multiple times a day. I used to have Discord, Slack, Trello, and Backlog installed on my work machine. I now only have to log in to one application to get to all my services.

Cons

Paid versions are unjustifiably expensive. The app buffers sometimes, but no major issues.

Review Source

VR

Verified Reviewer  
President  
  
Used the software for: Less than 6 months

### "Pricey and not quite worth the money."

January 15, 2018

2.0

A centralized place for the most important apps.

Pros

I love the idea of it. Having all the tools you use in one window -- especially when those tools aren't Office -- would be fab.

Cons

As I said, I love the idea of it, but it doesn't quite deliver. It's clunky and inconsistent. Some features work sometimes, others not so much. Gmail doesn't fully fit within the available window and web pages open in Chrome in the background despite configuring it others.

Review Source

RR

Ryan R.  
CEO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great concept... needs to be smoother"

October 24, 2019

3.0

Pros

I like the layout and the INTENDED function

Cons

The software does not always work as intended. Its a little clunky and slow, to the point where I stop using it and go back to my chrome browser because it runs the apps much smoother. If shift was as smooth as google chrome and always 100% up to date, I would have zero complaints. Just seems like they can't keep up to date with the volume of apps while also keeping everything running smooth.

Review Source

GG

Greg G.  
Owner  
  
Used the software for: Less than 6 months

### "Great way to manage 6 email accounts in native Gmail format"

January 9, 2018

5.0

Pros

I love that it's an app that just does my gmail accounts. I hated having 6 browser tabs open to do the same thing - and I didn't like other apps that didn't let me use google's native (and perfect) interface. If you have lots of gmail accounts, this is the best way to go! Plus, no monthly fees.

Cons

My only complaint is that there is some strange thing when I use Okta as a sign in method to get to one of my gmail accounts. It rarely works.

Review Source

JH

Jessica H.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Shift review"

October 16, 2019

5.0

It's been great. Our whole team is now using it.

Pros

I love that it has everything I need to be logged into in one place instead of going to a million different sites.

Cons

I do a lot in google docs and email so I wish that google docs was almost like an app on the side bar as opposed to up in the right hand corner. I also wish it didn't sign me out of certain apps, but I'm not sure if thats a feature that is part of Shift or that app in particular.

Review Source

MS

Mike S.  
Ops Mgr  
  
Used the software for: Less than 6 months

### "Excellent overall except when using only one gmail account for many, multiple, repetitive things..."

January 9, 2018

4.0

see Pros...

Pros

Ability to quickly check all the gmail, calendars and drives of my google accounts easily...; Ability to quickly switch between all the gmail, calendars and drives of my google accounts easily...; Ability to quickly compare all the gmail, calendars and drives of my google accounts easily...

Cons

... when doing many activities in parallel, extra clicks start to cost time & overall Shift System slows down some dealing w/ multiple activities at the same time; which is what you would expect. Luckily, since Shift changes nothing "Google", you can then go back directly to the pure Google World for these instances....

Review Source

TK

Turk K.  
Executive Vice President  
Construction  
Used the software for: Less than 6 months

### "Great for Google Accounts"

October 16, 2019

4.0

Pros

Now that I am using Google for business email, it is great to have access to personal and work gmail accounts in one app. Being able to access many different apps in one "hub" is really convenient and nice.

Cons

Sometimes websites will need to refresh, they do not stay open. I would love to have desktop apps within it too like Evernote since I don't use the Evernote online version at all but I am a heavy desktop app Evernote user.

Review Source

VM

Valamere M.  
Instructional Technology Consultant  
E-Learning  
Used the software for: Less than 6 months

### "All in One Productivity"

July 30, 2019

4.0

Shift helps to stay organized and focused by keeping most of my productivity applications and email accounts in one location. While using this tool, I have easily streamlined my schedule, workflow, and project collaboration.

Pros

I love the seamless effort in keeping communication and tasks in one place. For example, you can have your email inboxes, calendars, productivity apps and extensions at your fingertips! I like that Shift is clutter free and allows you to add your email accounts, apps, and extensions in one place without having multiple browsers or windows open.

Cons

Since I work with educational institutions, the email accounts are single sign-on and require multi-factor authentication. Oftentimes, I have to use incognito tabs or different browsers to access these emails. Unfortunately, Shift does not allow SSO email accounts to be added.

Review Source

KC

Kasey C.  
Business Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Everything in One Place!"

October 22, 2019

4.0

I use Shift on my laptop and desktop, and love the concept. However, I probably will not renew my subscription due to the many glitches (and I can't justify the price).

Pros

I love how I have most of my apps all in one place, making it easy for me to flip between them without all of the tabs

Cons

It is VERY glitchy. Many times I have lost information or pages have crashed. I also don't like how I can't easily access an internet browser within an app

Review Source

VR

Verified Reviewer  
CEO  
Telecommunications  
Used the software for: Less than 6 months

### "Yet another rebranded Chromium browser"

May 13, 2021

3.0

Wanted to like Shift -- unfortunately it was similar to Sidekick and had to uninstall.

Pros

One of many options to help you focus your work across multiple accounts -- other options include Sidekick, Dialed.ai and kasmweb.com.

Cons

Frustrating to run into yet another poorly executed reskinned Chromium browser with secret extension -- so much potential. Unstable, crashes, resource heavy, and doesn't fully free memory when closed.

Review Source

MM

Michelle M.  
owner  
Medical Practice  
Used the software for: Less than 6 months

### "Shift makes my life easier!"

October 18, 2019

3.0

I realized that having the ability to see everything in one place keeps me more organized. It allows me to work on one client while seeing also being able to address another if needed.

Pros

I love that I can see all of my emails at one time. I like that I can skype, google chat, and read emails all at once without changing screens or opening additional browsers.

Cons

I do not like it when the gmails sign out and I have to sign back into all of them.

Review Source

MC

Michael C.  
Partner  
Government Relations  
Used the software for: Less than 6 months

### "Great at keeping organized "

October 15, 2019

5.0

Pros

The ease of switching from email to email

Cons

The limited types of apps we can use, would like to see Feedly and Twitter incorporated

Review Source

Response from Shift Technologies Inc.

January 10, 2020

Thank you for the review! We're happy to hear that Shift is keeping you organized. Both Feedly and Twitter are apps that we support within Shift. Are you still having an issue with adding these apps? If so, feel free to create a support ticket here: https://support.tryshift.com/new and our team will be happy to help you out.

ED

ELIZABETH D.  
Director of Proposals  
Government Relations  
Used the software for: Less than 6 months

### "Shift Review "

October 24, 2019

5.0

Simply awesome

Pros

Everything in the same place? Everything is in the same place...this is amazing

Cons

It seems to loose connection with google every couple of minutes

Review Source

Response from Shift Technologies Inc.

January 10, 2020

Thanks for your review! Glad to hear you're finding it amazing to get everything in the same place with Shift. If you're still having an issue with losing your Google connection, feel free to create a support ticket (https://support.tryshift.com/new) as there may be a quick fix.

DM

David M.  
Designer  
  
Used the software for: 6-12 months

### "Shift is great. Great product that does what it says well."

December 12, 2017

5.0

I love the app.

Pros

I love how easy it is to switch between my various email accounts, while allowing me to customize each one. Perfect.

Cons

The only thing I've had an issue with is occasional crashing. Not a deal-breaker, though.

Review Source

CC

Craig C.  
Web Developer  
Industrial Automation  
Used the software for: Less than 6 months

### "Slack For Apps"

October 22, 2019

5.0

So far it's been tremendous. Saves me an immense amount of time from switching accounts especially with frustrating multiple logins through Google Adwords and Google Analytics.

Pros

It lets me encapsulate every application I use throughout my workday right on my tablet through Catalina SideCar

Cons

It occasionally crashes when launching the reply-to​ field inside of Google Gmail - I'm sure they'll work this out.

Review Source

CL

Corey L.  
Graphic Design Lead  
Automotive  
Used the software for: Less than 6 months

### "Good product but a few bugs"

October 21, 2019

5.0

I use a lot fewer tabs on my computer and I don't have to worry about my tabs getting deleted after turning my computer off.

Pros

I love that I have everything in one place and that they have apps or extensions for most of the tools I use on a daily basis.

Cons

Some of the extensions need to be "reset" or turned off and on again each time the program is launched in order to function properly.

Review Source

CB

Chad B.  
Talent Advisor  
Human Resources  
Used the software for: Less than 6 months

### "Great product for those who manage multiple emails"

October 21, 2019

4.0

Shift is a great platform for those trying to manage multiple emails. Bouncing between calendars and Google Drives is super helpful

Pros

\+ All of my email address in one platform is awesome + Ability to use Google Drive in the platform + Ability to open in web browser

Cons

\- You have to resign into Google - Some times copy+paste feature doesn't work - Adding calendar invites doesn't function

Review Source

AW

Adam W.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The King of All Software"

February 10, 2020

5.0

Love it.

Pros

I used TONS of software everyday. This software by far is the best piece of software I have ever used. It has improved my entire team's productivity in an almost unbelievable way. I honestly can't imagine NOT having this software now.

Cons

I would like a little more customization, but other than that there honestly isn't something I don't like.

Review Source

JF

Joel F.  
Art Director  
Graphic Design  
Used the software for: Less than 6 months

### "Very user-friendly and has streamlined my workflow."

January 9, 2018

5.0

Pros

I love that I can have all my apps open and accessible in one application window. I love that new applications and integrations are being added.

Cons

No option for a unified inbox for email, having all my email accounts is great but what about a unified window? Slack calls open a browser window outside of Shift.

Review Source

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